Uninstall Retail Demo app - Nexus 5X Q&A, Help & Troubleshooting

I found this app online named "retail demo" which I installed on my phone and now I am unable to access my settings menu or uninstall the app. When I try to to uninstall it a pop up appears that the device is locked. Is there any way to uninstall it without root access?
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Just curious, why would you install an app called "retail demo"? Have you tried getting into Settings > Accessibility? If you can't access that i would suggest trying to download the factory image and try flashing it via Fastboot

I uninstalled it. I open the ram usage page and force stop the application.
Sent from my Nexus 5X using XDA-Developers mobile app

metpage said:
Just curious, why would you install an app called "retail demo"? Have you tried getting into Settings > Accessibility? If you can't access that i would suggest trying to download the factory image and try flashing it via Fastboot
Click to expand...
Click to collapse
I was just curious what this app would be. How silly I am. Lol
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Related

com.android.phone stopped... Help?

Hey there guys!
I recently bought my Huawei Ascend P6, and decided I needed to root it. Once rooted, I installed Xposed Framework, and a load of modules, resulting in a problem. Everytime I boot up my phone, or when I end a call, my phone gives me this message: "Unfortunately, the process com.android.phone has stopped." I then disabled all the modules, uninstalled the Xposed Framework + installer and some other apps that required root, but the message still appears everytime. It's just a small issue, but quite annoying... Does anybody know how to fix this?
Sent from my HUAWEI P6-U06 using xda app-developers app
Try to unroot your phone first, then go to recovery mode wipe out cache then wipe out data/factory reset.
Thanks! Will try
Sent from my HUAWEI P6-U06 using xda app-developers app
Tried to look it up, but no luck... How do I unroot my phone?
Sent from my HUAWEI P6-U06 using xda app-developers app
This is an issue with the Xposed version you are using. Uninstall the Xposed you currently have and download the one attached to this post.
Then install this version and reboot your phone. I had the same problem as you long time ago.
jimbo77 said:
This is an issue with the Xposed version you are using. Uninstall the Xposed you currently have and download the one attached to this post.
Then install this version and reboot your phone. I had the same problem as you long time ago.
Click to expand...
Click to collapse
That's a zip... How do I install it? Or should I flash it?
Sent from my HUAWEI P6-U06 using xda app-developers app
lootjelo said:
That's a zip... How do I install it? Or should I flash it?
Sent from my HUAWEI P6-U06 using xda app-developers app
Click to expand...
Click to collapse
Download it, change the .zip for .apk and the install it as a normal app.
the webpage should have changed the file type when uploading it.
jimbo77 said:
Download it, change the .zip for .apk and the install it as a normal app.
the webpage should have changed the file type when uploading it.
Click to expand...
Click to collapse
Thanks for the tip, but the problem is still there...
How do I unroot my phone?
Sent from my HUAWEI P6-U06 using xda app-developers app
lootjelo said:
Thanks for the tip, but the problem is still there...
How do I unroot my phone?
Sent from my HUAWEI P6-U06 using xda app-developers app
Click to expand...
Click to collapse
Probably a clean install.
Download any firmware you want for your phone (I suggest latest International (B125)).
Unpack and put the folder "dload" in the root of your SDCARD, so it will look like this:
sdcard/dload
Then turn off the phone, press both volume +- buttos and the power button at the same time.
It will start flashing stock unrooted firmware.... BEWARE this process wipes al information in the phone including the internal memory...
jimbo77 said:
Probably a clean install.
Download any firmware you want for your phone (I suggest latest International (B125)).
Unpack and put the folder "dload" in the root of your SDCARD, so it will look like this:
sdcard/dload
Then turn off the phone, press both volume +- buttos and the power button at the same time.
It will start flashing stock unrooted firmware.... BEWARE this process wipes al information in the phone including the internal memory...
Click to expand...
Click to collapse
Thanks! Will try right away
Sent from my HUAWEI P6-U06 using xda app-developers app
Thanks for your help, guys!
The problem disappeared
Sent from my HUAWEI P6-U06 using xda app-developers app
I downloaded B708 from emui.com initially, then after looking Chinese apps and issue with "unfortunately, the process com.android.phone has stopped" error I downloaded this firmware and installed in local mode. Now when i goto settings->Mobile Networks, it still showing "unfortunately, the process com.android.phone has stopped".
after that i installed this Firmware in force mode, then also no use.
after that i performed Factory Format in force mode, then also no use.
I am unable to open mobile networks and unable to select networks manually and unable to connect to mobile data while in roaming.
and also i tried to install official B125 in recovery mode but it showing FAIL.
Please let me know what to do now.

[Q] ATT software update icon removal

A new update was pushed to my phone this morning and I'm rooted. I can't swipe it away and I'm afraid I'm going to hit it on accident and brick my phone. How can I remove it?
dallasmavs92 said:
A new update was pushed to my phone this morning and I'm rooted. I can't swipe it away and I'm afraid I'm going to hit it on accident and brick my phone. How can I remove it?
Click to expand...
Click to collapse
I'm rooted I updated doesn't matter if your rooted. I also still have root after update.
Sent from my LG-D850 using XDA Free mobile app
It's not a huge update, just some housekeeping stuff, from what I GOOGLED.
Sent from my LG-D850 using XDA Free mobile app
If you dont want to show and download automatically update just download from playstore the app called Disable Service inside the app you can find the update software just go inside and uncheck those 3 files and reboot.
Sent from my LG-D850 using XDA Premium 4 mobile app
michmeister said:
I'm rooted I updated doesn't matter if your rooted. I also still have root after update.
Sent from my LG-D850 using XDA Free mobile app
Click to expand...
Click to collapse
Not all of us can take the update. Mine keeps going into bootloop twrp and it will not take.
Easiest way is to just freeze software update in titanium backup
From Reddit:
I can confirm. Go into Titanium Backup and freeze/uninstall 'Software Update X.X.X.X'.
I did this to my phone yesterday and it got rid of that annoying notification.
Click to expand...
Click to collapse
Another solution:
I actually used a root file explorer and renamed the System Update APK to append a ".bak" on the end. This way I can change it back later if I do want to update, and I didn't want to use Titanium. This worked.
Click to expand...
Click to collapse

Htc One M8 How to stop update?

I don't want to upgrade to lollipop and I've frozen the updater app, but I still get these terrible popups that ask me to update. I've rooted, s-offed, installed twrp, and completely modded the system, so there's no way the update would work anyway. If anyone has a way to get rid of these popups, please help.
Running 4.4.4
Sent from my HTC6525LVW using XDA Free mobile app
miapuffia said:
I don't want to upgrade to lollipop and I've frozen the updater app, but I still get these terrible popups that ask me to update. I've rooted, s-offed, installed twrp, and completely modded the system, so there's no way the update would work anyway. If anyone has a way to get rid of these popups, please help.
Running 4.4.4
Sent from my HTC6525LVW using XDA Free mobile app
Click to expand...
Click to collapse
Yes. Flash a custom ROM. There are several that are very near stock (I recommend MaximusHD). Being on the stock ROM is what is prompting you to update via OTA.
xunholyx said:
Yes. Flash a custom ROM. There are several that are very near stock (I recommend MaximusHD). Being on the stock ROM is what is prompting you to update via OTA.
Click to expand...
Click to collapse
Sent from my Touchpad using XDA Premium HD app
jerryatherton said:
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Click to expand...
Click to collapse
Pardon?
I would love to try a custom rom but the htc One M8 I'm asking about is my dad's and he was reluctant to even let me do what I've done so far. I need a stock solution. Would doing the update and letting it fail keep the pop-up out of my hair for a while? Is there an activity I can freeze in some system app from Rom Toolbox or something?
Sent from my HTC6525LVW using XDA Free mobile app
miapuffia said:
I would love to try a custom rom but the htc One M8 I'm asking about is my dad's and he was reluctant to even let me do what I've done so far. I need a stock solution. Would doing the update and letting it fail keep the pop-up out of my hair for a while? Is there an activity I can freeze in some system app from Rom Toolbox or something?
Sent from my HTC6525LVW using XDA Free mobile app
Click to expand...
Click to collapse
No. It won't.
Tell your Dad not to worry.
Since you are still running the stock ROM, go to settings > about > more, and post what it says next to build number.
The build number for me wasn't exactly where you said but that's ok. On a side note it really sucks that you can't copy things like build number right from the settings.
Build Number: 3.28.605.4 CL390638 release-keys
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miapuffia said:
I don't want to upgrade to lollipop and I've frozen the updater app, but I still get these terrible popups that ask me to update. I've rooted, s-offed, installed twrp, and completely modded the system, so there's no way the update would work anyway. If anyone has a way to get rid of these popups, please help.
Running 4.4.4
Sent from my HTC6525LVW using XDA Free mobile app
Click to expand...
Click to collapse
Freeze CheckinProvider.apk too
I'll try that thanks.
Sent from my HTC6525LVW using XDA Free mobile app
xunholyx said:
Pardon?
Click to expand...
Click to collapse
Sorry fat thumb.
I've frozen all the apps mentioned but after a reboot the problem persists. If I flashed a stock rom would it go away?
Sent from my HTC6525LVW using XDA Free mobile app
Try use a root explorer to rename those two apks to .bak then reboot.
CheckinProvider.apk --> CheckinProvider.bak
updater.apk --> updater.bak
That's how I do it.
Sorry I wasn't specific, but what I meant by freeze was that I renamed them to .app. This didn't fix anything though.
Sent from my HTC6525LVW using XDA Free mobile app
Then the software updates tab is gone, right ?
Also try change this in build.prop
ro.config.htc.enableCOTA=1
to
ro.config.htc.enableCOTA=0
Other than this, no more idea.
I'm very confused. What update tab exactly are you referring to, and I don't even have that line in my build.prop according to Rom Toolbox.
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I mean when you go to settings - about - you don't see software updates on top after you froze those apks.
I'm outside and replying you on mobile. Can't attach a screenshot.
Can you attach here your build.prop then I'll check it later when I'm home
(in next two hours)
I don't see anything about an update in About but I don't remember seeing one earlier either. Either way an update button is not what is annoying. The pop-up is my only concern. My dad won't update android manually and it would fail anyway but a phone that bullies it's user ever few minutes to update is unbearable. Is there an easy way to upload a file here from my phone without linking to a Google Drive file?
Sent from my HTC6525LVW using XDA Free mobile app
You don't see that because you already froze the apks.
I never attach anything from phone, only from PC. Just zip the build.prop and attach here, no need dropbox or gdrive.

[q] Install location for apks

Is there a way to tell an apk where to install to. I know there is a way to do it using the terminal but i cant remember. Or if there is an app it would be easier
Sent from my LG-H815 using XDA-Developers mobile app

Boot loop after uninstall "Google app"

Hi all,
After i uninstall (disable) "Google app" my nexus 5x stuck on boot looping (After restart my phone)
How can if fix this problem !?!
I really appreciate your answers !
Thanks a million,
rose10 said:
Hi all,
After i uninstall (disable) "Google app" my nexus 5x stuck on boot looping (After restart my phone)
How can if fix this problem !?!
I really appreciate your answers !
Thanks a million,
Click to expand...
Click to collapse
Try to flash factory imgaes except userdata.img
Sent from my Nexus 5X using Tapatalk
If you're bootloader is unlocked try flashing the vendor.img with fastboot. If it isn't and you have usb debugging enabled try sideloading the ota.
Sent from my Nexus 9 using XDA Free mobile app
HI,
Is this action will reset or delete my phone (data....etc)?
Thanks
Flashing the vendor image or the ota will not delete any data.
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jd1639 said:
Flashing the vendor image or the ota will not delete any data.
Sent from my Nexus 9 using XDA Free mobile app
Click to expand...
Click to collapse
Hi,
Thanks for you quick answer.....
Can you refer me to a video / link (how to perform it) ?
Thanks a million
Is your bootloader unlocked? And have you used fastboot?
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jd1639 said:
Is your bootloader unlocked? And have you used fastboot?
Sent from my Nexus 9 using XDA Free mobile app
Click to expand...
Click to collapse
I think it's locked....
Device State = locked
Ok,I hope you have usb debugging enabled in developer options? Are you rooted? If so how did you root it?
Sent from my Nexus 9 using XDA Free mobile app
jd1639 said:
Ok,I hope you have usb debugging enabled in developer options? Are you rooted? If so how did you root it?
Sent from my Nexus 9 using XDA Free mobile app
Click to expand...
Click to collapse
Hi,
I don't remember if this function is enable, and it's not rooted (I think)
What Google app did you delete? You pretty much have to be rooted to do any serious damage. Anyway, Google 15 second adb xda and install that. You have a Windows pc, right?
Sent from my Nexus 9 using XDA Free mobile app
Maybe try a factory reset, if indeed the device is NOT rooted or has the bootloader unlocked. I know his will wipe the data, however it is a choice if all else should fail.
I did this a long time ago disabling the google launcher and the phone crashes, and the only way i got it fixed was to just do a dirty flash of the rom. That was on an HTC s-ff and rooted through.
jd1639 said:
What Google app did you delete? You pretty much have to be rooted to do any serious damage. Anyway, Google 15 second adb xda and install that. You have a Windows pc, right?
Sent from my Nexus 9 using XDA Free mobile app
Click to expand...
Click to collapse
I deleted the "google app" as it sounds.
I have already adb fastboot installed (PC)
carm01 said:
Maybe try a factory reset, if indeed the device is NOT rooted or has the bootloader unlocked. I know his will wipe the data, however it is a choice if all else should fail.
I did this a long time ago disabling the google launcher and the phone crashes, and the only way i got it fixed was to just do a dirty flash of the rom. That was on an HTC s-ff and rooted through.
Click to expand...
Click to collapse
Thanks, but i don't want to lose the data ...that's way i don't want to perform factory reset
Ok, and you have a usb cable from the pc to your device? Google nexus factory image. When you get to the site, at the upper left choose the ota. Then go down to the 5x and download the latest ota. Note what directory it downloads to. Then open that directory and boot your device into the bootloader and then go to recovery. Connect your usb cable. In the directory where the ota is downloaded go to an open area and shift + right click. It should open a dialog box where you can open a command window. In recovery on your device you should see where you can load a file with adb. Then in the command window on the pc type. adb sideload ota.zip. Where ota.zip is the full name of the file you downloaded.
Sent from my Nexus 9 using XDA Free mobile app
Before i continue to perform these steps - as you say,
I just want to make sure:
1. Is all the data on the phone will remain ? photo, whatsapp, apn, apps etc... ?
2. What does the ota.zip file do ?
Thanks again
It will not delete anything on the phone. The ota is an "over the air" update. It's the same thing that updates your system when Google pushes an update to your phone. It should replace the file you deleted.
Sent from my Nexus 9 using XDA Free mobile app
Ok,
1. My phone is connected to my pc
2. I entered to Recovery mode
3. I changed the file to OTA.zip
Now to perform:
adb sideload ota.zip ?
Yep
Sent from my Nexus 9 using XDA Free mobile app
jd1639 said:
Yep
Sent from my Nexus 9 using XDA Free mobile app
Click to expand...
Click to collapse
Done installing the ota.
Next step ?
Reboot or clear cache

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