HTC Desire 820 boot loop problem. Restarts continuously from HTC logo screen. - Desire 820 Q&A, Help & Troubleshooting

Hi,
My phone is getting restarted continuously from the HTC logo screen. Its stuck in a boot loop.
I have not activated developer options in my phone.
I can access the boot screen by pressing (volume down) and (power) keys, but rebooting or factory reset are also not working.
Please help.
Thanks in advance

ritabanb said:
Hi,
My phone is getting restarted continuously from the HTC logo screen. Its stuck in a boot loop.
I have not activated developer options in my phone.
I can access the boot screen by pressing (volume down) and (power) keys, but rebooting or factory reset are also not working.
Please help.
Thanks in advance
Click to expand...
Click to collapse
Tighten the two volume buttons and the power button when a black screen appears to hold the volume- button and power, smart mustget into in the loader in the boot loader to choose reboot (assuming that the system is not removed)

vuk1963 said:
Tighten the two volume buttons and the power button when a black screen appears to hold the volume- button and power, smart mustget into in the loader in the boot loader to choose reboot (assuming that the system is not removed)
Click to expand...
Click to collapse
The phone is still restarting after selecting reboot also.

Can you boot into recovery?
Most likely you have a corrupted boot or system partition.

tomal said:
Can you boot into recovery?
Most likely you have a corrupted boot or system partition.
Click to expand...
Click to collapse
If I select recovery also, its restarting into a boot loop. How to fix it?

ritabanb said:
If I select recovery also, its restarting into a boot loop. How to fix it?
Click to expand...
Click to collapse
Tighten the two volume buttons and the power button when a black screen appears to hold the volume- button and power, smart mustget into in the loader in the boot loader to choose reboot (assuming that the system is not removed)

tomal said:
Can you boot into recovery?
Most likely you have a corrupted boot or system partition.
Click to expand...
Click to collapse
Can you upload screen shot of bootscreen here
Sent from my HTC Desire 820 dual sim using xda premium

ritabanb said:
Hi,
My phone is getting restarted continuously from the HTC logo screen. Its stuck in a boot loop.
I have not activated developer options in my phone.
I can access the boot screen by pressing (volume down) and (power) keys, but rebooting or factory reset are also not working.
Please help.
Thanks in advance
Click to expand...
Click to collapse
How do you end up in this problem?
What have you done before the last system shut down ( power off )?

same problem
i also have same problem but service center told me this is a hardware problem.

iSaidyiu said:
How do you end up in this problem?
What have you done before the last system shut down ( power off )?
Click to expand...
Click to collapse
I don't know. The phone was working perfectly. Just a day ago I got a marshmallow update. I installed it. Then after 2 days, I wake up and find this.

ritabanb said:
I don't know. The phone was working perfectly. Just a day ago I got a marshmallow update. I installed it. Then after 2 days, I wake up and find this.
Click to expand...
Click to collapse
I know this is an old thread and was left unsolved quite some time ago. But you must have found a way out yourself after not getting a solution in this forum. Could you share that with me please? I am having the exact same problem!

i have this problem too . please help me
i'm reflash stock frimware but phone boot loop .help plz

I'm having the same problem. any solution guys?

To all who has this problem, please do try to boot into custom recovery (if installed any) and wipe cache and davik-cache. If it still fails, please replug the battery, it should reset the boolean, and if it still fails, an RUU flash is the last resort before hardware issue.

Dear Friends,
if you have same problem with your HTC 820G Duel SIM ( after OTA Update of 6.0.x OS ) please call HTC toll free No. 1800 266 3566 ( Only for India )
even your Hand set is out of warranty,
send Email to them Because when i call to them they say you are only one who is facing this issue ( when i ask then to downgrade my OS to 5.x.x )
service center simply say Mother board problem and ask 9500/- for mother board or 173 /- as diagnostic charges
so please call to get your HTC working with proper OS
my phone is working properly just before 6.0.x OS update....
hope so no. of calls can make them realize real problem with there OS not in hardware
THIS IS THE ONLY WAY TO MAKE YOUR PHONE WORK calling HTC Customer Care Or Email ( i tried every thing posted in this web site but its restarting & looping... for all stock OS and CM13 and All other Nice OS / all recovery TWRP and Flashing tools i used but no luck...

Related

[Q] Stuck on HTC Logo after JB update

I've recently got the JB update so I installed it, or atleast tried. Because when I try to turn on my phone again it gets stuck on the HTC logo (White screen).
I think somehow my battery went down during the installation and now I can't access my phone anymore.
It's a clean phone, no costum ROM and I haven't rooted it in any way.
Is there a way to fix my problem? (Preferably withour rooting it.)
I tried holding the power and volume down buttons and then selecting recovery but that doesn't work as I just end up getting stuck on the black screen with the Red triangle.
Regards
Sarcks
Sarcks said:
I've recently got the JB update so I installed it, or atleast tried. Because when I try to turn on my phone again it gets stuck on the HTC logo (White screen).
I think somehow my battery went down during the installation and now I can't access my phone anymore.
It's a clean phone, no costum ROM and I haven't rooted it in any way.
Is there a way to fix my problem? (Preferably withour rooting it.)
I tried holding the power and volume down buttons and then selecting recovery but that doesn't work as I just end up getting stuck on the black screen with the Red triangle.
Regards
Sarcks
Click to expand...
Click to collapse
Try going into HBOOT
Hold down Power button & volume down buttons together when the phone is switched off. This will take you into HBOOT.
Select Recovery using the volume down button and press power to select it.
Hopefully it is able to recover and re-flash the firmware.
nookcoloruser said:
Try going into HBOOT
Hold down Power button & volume down buttons together when the phone is switched off. This will take you into HBOOT.
Select Recovery using the volume down button and press power to select it.
Hopefully it is able to recover and re-flash the firmware.
Click to expand...
Click to collapse
That is exactly what I did, but I ended up on the black screen with the triangle (As stated in my first post).
Sarcks said:
(As stated in my first post).
Click to expand...
Click to collapse
Doh missed that bit Sorry to be of little help. Hopefully someone else can proffer a solution.
if it's an unrooted phone, HTC have been very good at fixing phones bricked during OTA in my experience (2 day turnaround)
When you see the phone with the red triangle before you want to enter the recovery press vol - and the power button.....or at least the vol - button. Can't recreate it as i am on a custom recovery. You will bypass the red triangle and will enter the recovery. Maybe a cache wipe wil do, or a factory reset !
MarcelHofs said:
When you see the phone with the red triangle before you want to enter the recovery press vol - and the power button.....or at least the vol - button. Can't recreate it as i am on a custom recovery. You will bypass the red triangle and will enter the recovery. Maybe a cache wipe wil do, or a factory reset !
Click to expand...
Click to collapse
I've tried the factory reset be just like the normal boot it gets stuck on the HTC logo.
Clearing the cache might work but doesn't your phone needs to be rooted for that?
Sarcks said:
I've tried the factory reset be just like the normal boot it gets stuck on the HTC logo.
Clearing the cache might work but doesn't your phone needs to be rooted for that?
Click to expand...
Click to collapse
I cant recall if wiping cache is an option in the stock recovery !?
One can erase cache using 'fastboot erase cache' after getting the phone to restart in fastboot mode. See here and go to the 'Try this first' section. Hope this helps.
Sarcks said:
I've recently got the JB update so I installed it, or atleast tried. Because when I try to turn on my phone again it gets stuck on the HTC logo (White screen).
I think somehow my battery went down during the installation and now I can't access my phone anymore.
It's a clean phone, no costum ROM and I haven't rooted it in any way.
Is there a way to fix my problem? (Preferably withour rooting it.)
I tried holding the power and volume down buttons and then selecting recovery but that doesn't work as I just end up getting stuck on the black screen with the Red triangle.
Regards
Sarcks
Click to expand...
Click to collapse
Sounds like hboot version problem with JB upgrade, what version of HOX you have? what version of hboot? , maybe we can unlock your phone and recover the system with custom rom and then rollback to stock rom.
Regards

[Q] Stuck in boot loop after enabling second screen in developer options.

While attempting to get HDMI working, I stupidly enabled second screen in developer options in my aosp ROM, which immediately rebooted the phone. I'm now stuck in a loop whereby the phone boots and then restarts when loading the lock screen (presumably it's enabling the second screen).
Is there a simple way of resetting settings to default or bypassing this during boot? I'm away from home else I'd wipe and recover, so any help would be appreciated.
I'm using teamwin recovery if that's relevant.
Try clearing cache, if that doesn't work restore backup.
I think there is a safe mode, not sure how to activate it.
Also, factory reset is possible.
BenPope said:
I think there is a safe mode, not sure how to activate it.
Also, factory reset is possible.
Click to expand...
Click to collapse
It can be activated only once the phone is booted afaik.
Sent from my HTC One X
Thanks chaps,looks like a recovery cache didn't work. Lesson learned!
So you got out of boot loop or what?
Sorry, to clarify clearing cache didn't work. I ended up wiping and recovering.
Sent from my HTC One X using xda app-developers app
I know this is an old thread but I think I found a solution.
If you wait until the boot animation is already showing and then hold down the buttons like you were trying to boot into recovery it should boot your phone into safe mode. Then you can go into settings and disable the second screen. It may be different on the one x than on my phone though. I have a note 2. I am just trying to keep anyone else who has this problem from having to wipe their device unnecessarily.
captivate999 said:
If you wait until the boot animation is already showing and then hold down the buttons like you were trying to boot into recovery it should boot your phone into safe mode. Then you can go into settings and disable the second screen. It may be different on the one x than on my phone though. I have a note 2. I am just trying to keep anyone else who has this problem from having to wipe their device unnecessarily.
Click to expand...
Click to collapse
Instructions:
Restart the phone, After the boot-screen appears, press and hold Vol UP and Vol DOWN keys.
(Tested on GT-N7000 / Paranoid Android)
mshussain said:
Instructions:
Restart the phone, After the boot-screen appears, press and hold Vol UP and Vol DOWN keys.
(Tested on GT-N7000 / Paranoid Android)
Click to expand...
Click to collapse
wow, did work !! thank you

[Q] Stuck at Splash Screen?

So I tried to flash the Venom rom 1.2 version from stock rooted S-On and after flashing I am now stuck at the splash screen and cannot access the bootloader, any suggestions?
EDIT: I have figured out the problem and solved it, mods please close this thread
th3lawmak3r76 said:
So I tried to flash the Venom rom 1.2 version from stock rooted S-On and after flashing I am now stuck at the splash screen and cannot access the bootloader, any suggestions?
EDIT: I have figured out the problem and solved it, mods please close this thread
Click to expand...
Click to collapse
Hi,
I am also having same problem. Could you please tell me how to resolve it?
Thanks.
I have also same problem tooo.
use adb command
fastboot erase cache
Or this: http://forum.xda-developers.com/showthread.php?t=2722242
kumar1986 said:
Hi,
I am also having same problem. Could you please tell me how to resolve it?
Thanks.
Click to expand...
Click to collapse
Well if those didn't solve your problem what I did was let my M8 run out of battery and then plugged it into my computer holding power+volume down and that allowed me to get into the bootloader and then into fastboot. I then erased the cache and entered recovery where I had a backup ready.
I'm experiencing the same problem, and still working on solving it. But for those who are stuck in the boot screen and need to shut off their phone so that they can boot up into recovery (power + vol down), hold down BOTH volume buttons and the power button and the phone will shut off in a few seconds. I couldn't find this anywhere and was getting annoyed waiting for the juice to run out so I tried a few things and this worked.
edit: turns out it's just volume UP and power to 'battery pull' the phone, not both, although that will work because you're pushing on up
HTC ONE M8 Stuck on Splash screen
th3lawmak3r76 said:
Well if those didn't solve your problem what I did was let my M8 run out of battery and then plugged it into my computer holding power+volume down and that allowed me to get into the boot loader and then into fast boot. I then erased the cache and entered recovery where I had a backup ready.
Click to expand...
Click to collapse
You can also try this if you're not willing to wait for the battery to drain. I also ran into that very same problem, being stuck on the htc splash screen.. However this is how I fixed it. Like one of the posters above i too held the volume button up while at the same time holding down the power button. My HTC One M8 would just reboot back to the splash screen. So, i went through all of the steps above again but this time as the screen went off still holding the power button down. I immediately slid my finger from volume up to down. I continued holding it in the volume down position until the boot loader come up. I selected recovery from there and did a cache wipe and restored a NAND backup. I hope this helps someone.
Found a pretty easy fix
It's a somewhat common problem as I can tell,w hen the device stops on the splash screen (where it says "POWERED by Android") ,, and it has a pretty easy fix, which does not require drain the battery or erase the cache from ADB and so on ! What you do is, you hold down Volume UP + Power Button and keep it pressed till the device will re-restart itself and will boot in to the system (unless you completely f-ed up your system).
Good luck
I have found a way
th3lawmak3r76 said:
So I tried to flash the Venom rom 1.2 version from stock rooted S-On and after flashing I am now stuck at the splash screen and cannot access the bootloader, any suggestions?
EDIT: I have figured out the problem and solved it, mods please close this thread
Click to expand...
Click to collapse
Press and hold the Volume Up key and the Power button until you see a black screen. As soon as you see it press the Volume Down key and the Power button at the same time. This should get you to your bootloader.
HTC One M8 Stuck on BootLogo
CyDroid1 said:
....held the volume button up while at the same time holding down the power button.....as the screen went off still holding the power button down...immediately slid my finger from volume up to down.....continued holding it in the volume down position until the boot loader come up.....
Click to expand...
Click to collapse
thanks a lot. that did the trick.

LG G3 D855 FastBoot Mode Help!

I have a problem on my device I tried to replace rum and stuck in the middle and I turn on the phone it shows the logo of LG and stuck I also tried to burn Boot New Way rows CMD and after that I tried to reset the device I thought I left Rikover no Rikover so I can not install a device can a detailed guide of someone who knows it all because I am concerned that your device will not work Thanks in advance.
TheLgMan said:
I have a problem on my device I tried to replace rum and stuck in the middle and I turn on the phone it shows the logo of LG and stuck I also tried to burn Boot New Way rows CMD and after that I tried to reset the device I thought I left Rikover no Rikover so I can not install a device can a detailed guide of someone who knows it all because I am concerned that your device will not work Thanks in advance.
Click to expand...
Click to collapse
Try to go into recovery. Turn off your phone and turn your phone on with the power button + vol down. When the phone turns on,let go and press the same combo buttons again for a few seconds until it shows a factory reset. Click yes for both ( no it won't delete your data) and it will take you to TWRP
ןIt's still not working and I tried it yesterday and now it does not work because it is installed on the device Recovery So how do I solve this problem please help me!
Thanks in advance.
xmagiicsx said:
Try to go into recovery. Turn off your phone and turn your phone on with the power button + vol down. When the phone turns on,let go and press the same combo buttons again for a few seconds until it shows a factory reset. Click yes for both ( no it won't delete your data) and it will take you to TWRP
Click to expand...
Click to collapse
I can not go into recovery it does not give it to boot sends me what it is ??
Might not have installed correctly the operating system ??
sorry dable post
TheLgMan said:
I have a problem on my device I tried to replace rum and stuck in the middle and I turn on the phone it shows the logo of LG and stuck I also tried to burn Boot New Way rows CMD and after that I tried to reset the device I thought I left Rikover no Rikover so I can not install a device can a detailed guide of someone who knows it all because I am concerned that your device will not work Thanks in advance.
Click to expand...
Click to collapse

HTC Desire eye stuck with boot logo -- can't power down also.

Hi, I updated with wrong recovery file and the device stuck in the boot logo. Even powering down is also not working. I can see that mac detects the USB device as HTC Android device. Any help will be greatly appreciated.
VBPrakash said:
Hi, I updated with wrong recovery file and the device stuck in the boot logo. Even powering down is also not working. I can see that mac detects the USB device as HTC Android device. Any help will be greatly appreciated.
Click to expand...
Click to collapse
Any one there to help me out
Hello prakash... Press power plus volume up for 10 seconds. It will automatically restart. As soon as you see it's restarting press volume down.. it will go into bootloader..
Flash proper recovery now from fastboot.. enjoy
Or directly go to boot loader if your phone is off.
Volume down + power.
stevestone said:
Hello prakash... Press power plus volume up for 10 seconds. It will automatically restart. As soon as you see it's restarting press volume down.. it will go into bootloader..
Flash proper recovery now from fastboot.. enjoy
Or directly go to boot loader if your phone is off.
Volume down + power.
Click to expand...
Click to collapse
Thanks Stevestone for the reply. I have drained the battery and restarted the mobile and as I type this I am flashing again.
VBPrakash said:
Thanks Stevestone for the reply. I have drained the battery and restarted the mobile and as I type this I am flashing again.
Click to expand...
Click to collapse
cool.. hope its working now..
stevestone said:
cool.. hope its working now..
Click to expand...
Click to collapse
Yes, its working now.
Well I faced the Same issue. Just Press Power+Vol UP ( YES UP) . Then the screen will go black for a sec and then quickly chage to vol down + power to go to bootloader.
help!!!!
htc desire eye. blank screen. but vibrates and charging led is on. what does it mean? thx
oz_ezekiel said:
htc desire eye. blank screen. but vibrates and charging led is on. what does it mean? thx
Click to expand...
Click to collapse
Is your problem solved ?
If not how did you get into that problem ?
Did you try force shutting down by pressing power down ?
Did you try "Press power plus volume up for 10 seconds" option ?
stevestone said:
Hello prakash... Press power plus volume up for 10 seconds. It will automatically restart. As soon as you see it's restarting press volume down.. it will go into bootloader..
Flash proper recovery now from fastboot.. enjoy
Or directly go to boot loader if your phone is off.
Volume down + power.
Click to expand...
Click to collapse
thanks
my phone also( when in flashed cm 13 6.0.1 today) hang up on logo i applied ur method and successfull
thank u very much i am from karntaka
hbrajhbh1 said:
thanks
my phone also( when in flashed cm 13 6.0.1 today) hang up on logo i applied ur method and successfull
thank u very much i am from karntaka
Click to expand...
Click to collapse
ok great. glad to know..
http://forum.xda-developers.com/desire-eye/help/stuck-boot-logo-partitioning-externalsd-t3321725
please help me out guys..
try use sdk or Minimal ADB and Fastboot use cmd
VBPrakash said:
Hi, I updated with wrong recovery file and the device stuck in the boot logo. Even powering down is also not working. I can see that mac detects the USB device as HTC Android device. Any help will be greatly appreciated.
1.run Minimal ADB and Fastboot as adminstrator..
2.. test devices 1st.. ( fastboot devices ) check yr phone cnnect or not.
3...try cmman (fastboot devices [-1] )
4. n last (fastboot continue )
5 done...
Click to expand...
Click to collapse
Thanks so much Your post helps me so much.....God blesse you....
But Now how can I back up My Phone...Please Helps me.......
After the battery drain it will be power off after charging it doesnot power on but the logo stucks
VBPrakash said:
Thanks Stevestone for the reply. I have drained the battery and restarted the mobile and as I type this I am flashing again.
Click to expand...
Click to collapse
are you flashing cyanogenmod (cm13)... ? if so please give me a viable link.. mine's putting the phone stuck at boot logo just as yourself...
Did not flash properly
sunilromy said:
Hello prakash... Press power plus volume up for 10 seconds. It will automatically restart. As soon as you see it's restarting press volume down.. it will go into bootloader..
Flash proper recovery now from fastboot.. enjoy
Or directly go to boot loader if your phone is off.
Volume down + power.
Click to expand...
Click to collapse
even i am stuck in this mode, after the 3rd step from WinDriod Toolkit flashed supersu, returned to install Lineage OS from TWRP mode, was sucessful in that too however forgot to install GAPPS after that and proceeded further, phone asked that super su not installed and if i want to install one now, proceeded from there and the screen now shows a 'sad Teal colour smile',
Also the volume + power up worked and device restarted however vol + power down doesnt seem to work and device returns to the same state 'sad Teal colour smile'.
RockyF99 said:
even i am stuck in this mode, after the 3rd step from WinDriod Toolkit flashed supersu, returned to install Lineage OS from TWRP mode, was sucessful in that too however forgot to install GAPPS after that and proceeded further, phone asked that super su not installed and if i want to install one now, proceeded from there and the screen now shows a 'sad Teal colour smile',
Also the volume + power up worked and device restarted however vol + power down doesnt seem to work and device returns to the same state 'sad Teal colour smile'.
Click to expand...
Click to collapse
When u press +volume +power and it restarts and screen goes black. Immediately press -volume +power. U will be able to get into recovery this way

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