Zenfone 2 ZE551ML Screen Marks - ZenFone 2 Q&A, Help & Troubleshooting

Hello everyone, if anyone can help me with this would be fantastic. I bought a Zenfone 2 last November on amazon, and recently it started overheating what I think caused some burned marks on the edges of the screen. I requested assistance from asus and they offered the RMA to fix it or replace it, but I'm afraid to be charged with CID ( consumer induced damage) since my phone have a lot of cosmetic damage. Should I take the chance with the RMA?
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I had to RMA mine for basically the same thing (this thread). After hearing nothing from Asus for over a month I emailed them and raised hell. They responded and looked into it. They finally said that they were having issues getting the parts for it and offered me a replacement device which I accepted. My phone was in perfect shape except for the screen issue (used cases and tempered glass from day one) but it would be worth a shot. Just make sure you have a stand-in device before you send it, though.
Looking back I wish I would have just had it repaired by a local place. It would have cost me 80-100 bucks but I would have only been without my phone for a couple of days.

Related

Sg3 display damaged

HI GUYS,
MY SG3 DISPLAY GOT DAMAGED... I DONNO THE REASON FOR IT
ON MY PHONE SCREEN A RECTANGULAR SHADE IS APPEARING IN THE MIDDLE
HOW CAN I GET IT REPAIRED...??
HERE ARE THE SCREEN SHOTS
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Can get it repaired ...
You can get it repaired for Rs.1000 as the glass and the touch pad are one and the same ......
where can i get it repaired...??
how many days it will take to replace the display..?
austin266 said:
where can i get it repaired...??
how many days it will take to replace the display..?
Click to expand...
Click to collapse
^Yeah, even I had replaced my screen a few months back. It's gonna cost you anywhere between 1-1.5k! Although mine was under warranty, so got it replaced for free.
You can get it replaced at any samsung service center and it took them a couple of days in my case.
austin266 said:
where can i get it repaired...??
how many days it will take to replace the display..?
Click to expand...
Click to collapse
Some repair it on the spot some take days... they charge u accordingly... even a local mobile repairguy "may" be able to repair it... would suggest a samsung authorised service centre..

OCD issue with glass

So I noticed earlier today there's a small gap on one side between the glass and the body. My ocd is killing me. The issue I have is dust, dirt and other small debris can settle within the crevice.
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Does anyone else notice this?
Edit: pic updated
I haven't noticed this yet on mine but just got it 3 days ago. I will keep looking as I have a bit of OCD too.
I believe I also have a whee bit of a gap on the left side , but it is so small it doesn't bother me. I don't think I could get a picture of it if I tried it is so slight. I really had to look at it to convince myself it was even there. Your first picture makes it look quite obvious on yours though. I assume you're having it replaced because of bad pixels so hopefully the next one will be 100%.
Yes I'll be taking mine back due to this and 7 dead pixels. These two things made it an easy choice whether to return or keep it.
UPDATE: Contacted motorola. They said either i ship mine back to them and then theyll send me a new one. or they ship me a new one put a $200 hold on my CC and then once received, i ship mine back to them.

Is this backlight bleed, and can it be fixed?

Hi everyone,
The blue streaks have actually been there a few weeks now, but the red one just appeared. Can something like this be fixed; aside from lcd replacement?
Thank you
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Okay perhaps not backlight bleed, more like stuck pixels. I've run the various stuck pixel tools for a couple days now, to no avail. Guess I just have to put up with it. Cheapest replacement lcd I've found is $40.
Has no one else experienced this with their Nexus 7?
Nope, looks like a damaged lcd. I expect there has been pressure applied to it or something. My best bet is that you cannot fit this with any software.
gman88667733 said:
Nope, looks like a damaged lcd. I expect there has been pressure applied to it or something. My best bet is that you cannot fit this with any software.
Click to expand...
Click to collapse
Yeah that appears to be the case. Well it's def out of warranty, guess I'll just nurse it along till the Nexus 7 2016 (assuming it actually is) comes out.

Screen Glass Separating

Hi all,
The glass on the front of my g4 seems to be separating from the panel underneath, up near the camera area:
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I sent it in for a warranty repair with my provider (Optus, 2 year Australian warranty still has 6 months to run) but they refused to repair on the grounds that the phone was bending, causing the separation, and that this isn't covered under warranty. Quoted $260(AUD = $150USD) for repair.
Just hoping someone here might have a suggestion on how this could be repaired without replacing the screen. I could probably replace the screen myself (I see the assemblies are now going for about $50USD) but don't want to do that before the end of my warranty. My current plan is to leave it and see if it gets worse, if it doesn't get worse I'll just wait six months till I can recontract and get another phone. But if it starts getting worse it might be nice to have a backup plan (especially since I actually really like this phone otherwise).
Cheers
I have the same issue, but less large, on the bottom, near LG logo. I don't care about that.
Inviato dal mio LG-H815 utilizzando Tapatalk

Could this be saved?

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The screen has cracked for a very long time but still functional. Just now, it fell once again and then a white-ish thin line appeared at the very right corner, but I ignored it as it does not disturbed me. Few hours later, I think i put a little pressure into this pressure (But I'm pretty sure i am not, because my the only thing i did was to put it inside of my jeans pocket) and poof! Half of the screen cannot be seen clearly (refer picture). But still could function as in I could still use the touch screen mode at the affected area. Could this lcd screen problem be saved without replacing the lcd with a new one? Replacing it is my last resort if I could save it DIY. Help me, thanks!
Yeah, sure, via a software update. That'll also give you wireless charging, but only if you charge the phone inside the microwave.
You've cracked the screen! What sort of DIY fix you assume can exist, besides replacing it?
tired of cheap ebay screens, what replacement screen do yall recommend?
OnePlus RMA. It isn't overly expensive.
From memory, it was around £90 for me.

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