Develop Bugs

Need desperate help with possibly bricked Diamond

Hi all,
Just received my Vodafone-branded Diamond, and I'm afraid I already managed to brick it!
It was equipped with version "1.37.172.3 NLD" so I decided to upgrade it to the latest version.
The installation of OliNex Hard-SPL 1.93 went flawless, but the installation of ROM "RUU_Diamond_HTC_WWE-ME_1.93.456.2_Radio_Signed_Diamond_52.29.25.12_1.00.25.05_Ship.exe" stopped at about 25% with error code 302. The recovery method that came with the package didn't help, every time the upgrade stopped at the same moment.
Since the device is stuck in the bootloader, and I'm left with a non-chargeable battery, I tried the official Vodafone-branded "RUU_Diamond_Vodafone_NL_1.97.172.4_Radio_Signed_Diamond_52.44.25.24_1.08.25.08_Ship.exe" ROM. Unfortunately, this upgrade stops at 48% and throws the same 302 error.
Anyone who can tell me what I'm doing wrong, and what I can do to solve all this?
I hope I don't have a brand new, but bricked device on Christmas!
TIA and have a nice day.

Try a hard reset first. If this doesn't help google or search at XDA for MTTY.
This tool can fix your device

http://wiki.xda-developers.com/index.php?pagename=Kaiser_Stuck_at_bootloader
Try this, maybe will work

Try a Vodafone branded stock rom before mtty.
Regards,
Carty..

He already tried a stock rom....

Potential Solution
Have you looked at the thread titled,
[UPG][TRBL]How-to fix: Update/Flash doesnt work, stops at 0% or 5% (invalid model ID)
It may just be a model ID glitch that can me fixed.
Take a look. It's in this forum in a sticky by cptsunshine.

Thanks all for the help, I'll have a look at your suggestions.
The problem isn't that it stops at 0% or 5%, it stops at random percentages (depending on the ROM I use).
I also see the bootloader (red / green / blue), so it's not dead. I guess it's just that it doesn't pick up a ROM.
Besides, the bootloaders says upgrade ROM code error please try again.
Edit:
A hard reset doesn't seem to work. In the bootloader, when I press "volume down" and "enter" together, and press the "reset button" the screen goes black, but then goes back to the bootloader screen after a sec or 2.
Edit 2:
MTTY doesn't do much either, after executing "boot" the phone is showing me the Vodafone logo and that's it.
For the rest, MTTY shows me the following:
Cmd>boot
InitDisplay: Display_Chip=1
dwDirectNum: 0, dwMatrixNum: 0, dwMicroPNum: 0
Fixed new dwPSImageSize = 0x53E0000

Install Rom via Internal Memory Method
Steps from Suiller:
1. open from your PC the rar or zip archive and extract only the BIG .nbh file
2. rename as DIAMIMG.NBH
3. copy the renamed file into the root dir of your "Storage Card" or "Internal Storage" (the one of 4Gb... NOT to the internal phone memory!)
4. reset your device and within 3 seconds push together the Vol_Down + Back button (the one on the right above the hangup button) and keep pressed until the boot loader appears (the one with the color stripes)
5. soon as you see the bootloader stop to press those poor buttons
6. a very simple gray menu will appear asking you what to do, simple press the power button to perform the ROM/Radio upgrade
7. while the upgrade runs be patient and don't press again the power button, reset the device or play with it until it finishes, when finished a message "UPDATE SUCCESS" will appear, now you can safely reset your device
8. who prefer can perform a hard reset after the fresh cook (soon after reset simply press Vol_Down + Circle button, then when you see another simple gray menu choose Vol_Up to confirm format), even if this has no-sense because internal memory is pre-formatted during flash, but... there is always a but... for some unknown "scientific" reason sometimes an hard-reset can save time & headache
Let me know how it goes.
Make sure you have Net framework 3.5 installed on devices.

Nakkie27 said:
Thanks all for the help, I'll have a look at your suggestions.
The problem isn't that it stops at 0% or 5%, it stops at random percentages (depending on the ROM I use).
I also see the bootloader (red / green / blue), so it's not dead. I guess it's just that it doesn't pick up a ROM.
Edit:
A hard reset doesn't seem to work. In the bootloader, when I press "volume down" and "enter" together, and press the "reset button" the screen goes black, but then goes back to the bootloader screen after a sec or 2.
Edit 2:
MTTY doesn't do much either, after executing "boot" the phone is showing me the Vodafone logo and that's it.
For the rest, MTTY shows me the following:
Cmd>boot
InitDisplay: Display_Chip=1
dwDirectNum: 0, dwMatrixNum: 0, dwMicroPNum: 0
Fixed new dwPSImageSize = 0x53E0000
Click to expand...
Click to collapse
u can do one thing then press woluem down and reset bottom at the same time then u go to rescue mode then u wait and put in the usb stick and there stand seriel when u put in the cable it will change to usb thenu can load the firmware again

band27 said:
Steps from Suiller:
3. copy the renamed file into the root dir of your "Storage Card" or "Internal Storage" (the one of 4Gb... NOT to the internal phone memory!
Click to expand...
Click to collapse
I wish I could mate, but I cannot put files on it anymore, since ActiveSync doesn't recognize my device when it's in the bootloader.
janielsen said:
u can do one thing then press woluem down and reset bottom at the same time then u go to rescue mode then u wait and put in the usb stick and there stand seriel when u put in the cable it will change to usb thenu can load the firmware again
Click to expand...
Click to collapse
Can you please be more specific? Are you telling me how to do a hard reset? I tried as to do a hard reset, but it goes back to the bootloader instead of resetting. USB stick?
Thanks all, much appreciated. A pain this can happen, looking at the fact that I did everything exactly as described in all these flashing manuals.

Nakkie27 said:
I wish I could mate, but I cannot put files on it anymore, since ActiveSync doesn't recognize my device when it's in the bootloader.
Can you please be more specific? Are you telling me how to do a hard reset? I tried as to do a hard reset, but it goes back to the bootloader instead of resetting. USB stick?
Thanks all, much appreciated. A pain this can happen, looking at the fact that I did everything exactly as described in all these flashing manuals.
Click to expand...
Click to collapse
first push the volum down buttom at the same time press the reset buttom then the 3 color display will appear and in the buttom will stand seriel then u putt in the usb cable to ur phone whit u have attact to ur pc then it will say usb now u can load new firmware

janielsen said:
first push the volum down buttom at the same time press the reset buttom then the 3 color display will appear and in the buttom will stand seriel then u putt in the usb cable to ur phone whit u have attact to ur pc then it will say usb now u can load new firmware
Click to expand...
Click to collapse
No mate, I never had problems getting into the 3 color screen. The problem was updating afterwards, which never completed without error code 302.
Anyway, I guess I just fully bricked my device after putting SPL-1.40.OliNex (according to the guide at http://forum.xda-developers.com/showthread.php?t=416211) on it. The SPL install was succesful, but when booting I'm now not even getting to see the 3 color bootloader. All I see is the Vodafone logo with some version numbers at the bottom, but that's it. It doesn't boot further on, and I can't get a USB-connection.
Edit:
Volume down + reset brought me in the bootloader again, although it's saying SPL-1.93.OliNex.

Nakkie27 said:
No mate, I never had problems getting into the 3 color screen. The problem was updating afterwards, which never completed without error code 302.
Anyway, I guess I just fully bricked my device after putting SPL-1.40.OliNex (according to the guide at http://forum.xda-developers.com/showthread.php?t=416211) on it. The SPL install was succesful, but when booting I'm now not even getting to see the 3 color bootloader. All I see is the Vodafone logo with some version numbers at the bottom, but that's it. It doesn't boot further on.
Click to expand...
Click to collapse
that i know but as i say in the post that when u do it that way i say u can load new firmware whitout it needs to boot try my friend i have done it 3 times because wrong loading of firmware

u have to only push thoose 2 buttom then it will work because u go to rescue mode

But what will that give me extra? I can access the Hard-SPL 1.93 bootloader (3 color screen), and I can get into USB mode. It's just that the upgrade of both firmwares stop at a certain percentage.
I'm constantly trying to hard reset the device, but after pushing the reset button (with both volumn down + enter pressed down), the device just reboots back into the bootloader and doesn't give me the hard reset warning.

Nakkie27 said:
But what will that give me extra? I can access the Hard-SPL 1.93 bootloader (3 color screen), and I can get into USB mode. It's just that the upgrade of both firmwares stop at a certain percentage.
I'm constantly trying to hard reset the device, but after pushing the reset button (with both volumn down + enter pressed down), the device just reboots back into the bootloader and doesn't give me the hard reset warning.
Click to expand...
Click to collapse
u need to hold them down until it leave the 3 color display an turns into grey

Ok, finally managed to do a hard reset. Afterwards I tried upgrading to the official Vodafone NL 1.97 ROM once more, but it failed at 48% again.
Any ideas what to do? I know have Diamond with Hard-SPL 1.93 (which says upgrade ROM code error) with no working OS.

Ok all, got it finally working again!
Don't ask me why, but flashing the newest Dutty ROM (and the included radio) did work.
Thanks for all your help, and a wonderful evening!

Hi all,
I have a quit similar problem. I've read a lot, but couldn't find an answer to my problem - may bye someone can help me.
I updated my Dimond (OliNex Hard-SPL 1.93, radio 1.09.25.23 and rom dutty V4). When I start my phone most of the time (95% plus) I end up in the color screen - however some time it's starts perfect (without changing anything).
When I get stock in the color screen, I can start the phone with mtty and the command "boot".
What can I do to make my phone always start in the normal way?
Thanks!

Nakkie27 said:
Ok all, got it finally working again!
Don't ask me why, but flashing the newest Dutty ROM (and the included radio) did work.
Thanks for all your help, and a wonderful evening!
Click to expand...
Click to collapse
i smell a radio issue - last time i was trying to upgrade my radio - ended up with something similar, managed it out like you did - but now you're up - so that's good!!
try some other rom (this time without radio) - i don't think you should have any issues going forward... good luck and have fun!

Why can't I flash my TP2

Ok. First I want to thank's all of the xda team to brings us so much fun with our HTC phone. HTC makes very good machines and XDA brings it to another level of performance.
Here's my problem. I unlocked my phone, then make a hardspl. I see the confirmation of this in the tri-color screen. So by now, everything works correctly.
Then each time I try to flash a ROM with the PC (USB) it say "error 220". And when I try to flash with my SD card, and go to the booting screen, it brings my on a grey screen that offer my two choice 1) "abort with "volume less" button or 2) upgrade the ROM with "power" button. But the power button doesn't do anything. When a press it nothing happend. The "volume less" button work perfectly but only for aborting. I've try the other buttons but nothing worked. It's like the power button just doesn't work.
I've followed all the instructions given in this xda page : "Flashing your First GSM Rhodium Rom "
I have a canadian TP2 from Telus.
I somebody can help.

Put your phone in bootloader and try to flash USB. You will NOT have an active sync connection but your bootloader screen will show USB at the bottom.
Let me know
Russ
Rickforet said:
Ok. First I want to thank's all of the xda team to brings us so much fun with our HTC phone. HTC makes very good machines and XDA brings it to another level of performance.
Here's my problem. I unlocked my phone, then make a hardspl. I see the confirmation of this in the tri-color screen. So by now, everything works correctly.
Then each time I try to flash a ROM with the PC (USB) it say "error 220". And when I try to flash with my SD card, and go to the booting screen, it brings my on a grey screen that offer my two choice 1) "abort with "volume less" button or 2) upgrade the ROM with "power" button. But the power button doesn't do anything. When a press it nothing happend. The "volume less" button work perfectly but only for aborting. I've try the other buttons but nothing worked. It's like the power button just doesn't work.
I've followed all the instructions given in this xda page : "Flashing your First GSM Rhodium Rom "
I have a canadian TP2 from Telus.
I somebody can help.
Click to expand...
Click to collapse

Thank's for this suggestion but like I've said in my firt post, I've already tried this an obtain this message "error 220".
Russ741 said:
Put your phone in bootloader and try to flash USB. You will NOT have an active sync connection but your bootloader screen will show USB at the bottom.
Let me know
Russ
Click to expand...
Click to collapse

Rickforet said:
Thank's for this suggestion but like I've said in my firt post, I've already tried this an obtain this message "error 220".
Click to expand...
Click to collapse
ERROR [220] : MAIN BATTERY POWER
This error message will appear when the device's battery power is not sufficient. Although RUU will instruct you to plug in the AC adapter, it still has to make sure that your device has enough power to upgrade the radio. (Even when you plug in the AC adapter, the device is unable to charge the battery when it is upgrading the radio).
Source
Let "search" be ur best friend around here...

Like said above, batt power must be above 50%. I do believe it says so in the instructions as you flash from RUU. To get around that you can flash from sd but make sure you have sufficient power to complete. It is faster if you flash from sd anyway.

kwambewright said:
Like said above, batt power must be above 50%. I do believe it says so in the instructions as you flash from RUU. To get around that you can flash from sd but make sure you have sufficient power to complete. It is faster if you flash from sd anyway.
Click to expand...
Click to collapse
Thank you all for your help. It's more encouraging to search a solution together.
Well, now there is suffisiant power on my battery, the process seems to go well since I got a knew error message : ERREUR [226] ECRITURE MEMOIRE FLASH (my translation : "flash memory wrinting")

Rickforet said:
Thank you all for your help. It's more encouraging to search a solution together.
Well, now there is suffisiant power on my battery, the process seems to go well since I got a knew error message : ERREUR [226] ECRITURE MEMOIRE FLASH (my translation : "flash memory wrinting")
Click to expand...
Click to collapse
ERROR [226] : FILE WRITE
This could indicate that the downloaded image (.nbh file) is corrupt, re-download the image.
Redownload the ROM

DaDoctor said:
ERROR [226] : FILE WRITE
This could indicate that the downloaded image (.nbh file) is corrupt, re-download the image.
Redownload the ROM
Click to expand...
Click to collapse
I've tried to download the ROM from different sources and I also try different ROM versions. Always the same error.
Thank you for your help.

My mistake !
I'm really sorry guys. It's a begginner mistake. I realized that I have a CDMA phone so I had to find a ROM to fit this particulirity. I found a good one and it work perfectly.
Sorry to waisted your time and thank's again for your support.

[Q] stuck at white screen at boot after flash

tried to flash RUU_RIO_U_APO_00_HTC_RUS_1.04.411.03_1.11b.3054.25_10.13.30_RETAIL_ENC_RELEASE and now the phone is dead.
it boots to the white screen with some barcodes and service info and that's all.
flashing process begins and reaches about 1% then the phone restarts and the flasher gives message about lost communication.
any suggestions what to do?
ps
is that the wrong ruu?
tried also RUU_RIO_U_APO_00_HTC_Europe_1.04.401.03_1.11b.3054.25_10.13.30_RETAIL_ENC_RELEASE but flasher said wrong vendor id and didn't proceed

ch1lko said:
tried to flash RUU_RIO_U_APO_00_HTC_RUS_1.04.411.03_1.11b.3054.25_10.13.30_RETAIL_ENC_RELEASE and now the phone is dead.
it boots to the white screen with some barcodes and service info and that's all.
flashing process begins and reaches about 1% then the phone restarts and the flasher gives message about lost communication.
any suggestions what to do?
ps
is that the wrong ruu?
tried also RUU_RIO_U_APO_00_HTC_Europe_1.04.401.03_1.11b.3054.25_10.13.30_RETAIL_ENC_RELEASE but flasher said wrong vendor id and didn't proceed
Click to expand...
Click to collapse
i think your phone is CID locked
1 question
i see in the screen shot on top security unlocked
is this a dev device or is this a brand new device ???
Switch the phone off.
Press and hold the VOLUME DOWN button, and then briefly press the POWER button. Release the VOLUME DOWN button when you see an icon on the screen.
Then press the following hardware buttons in sequence: VOLUME UP >VOLUME DOWN > POWER > VOLUME DOWN
Success!! Your phone is now reset to factory defaults.
if that does NOT work...maybe this ???
extract the NBH files from the RUU file
then hex edit your CID in it
if you open BOTH the nbh files there are HTC__xxx codes
in your screenshot i see that you have HTC__032
that code is NOT in both nbh files
so...
hexedit BOTH the NBH files and change HTC__001 to HTC__032
do this in both nbh files
then try to reflash
i DO not know if this works but you can give it a try
i am not responsable for any errors but as you broke your phone you can give it a try
can anybody else help this poor guy ???
good luck
m

megasounds said:
i think your phone is CID locked
1 question
i see in the screen shot on top security unlocked
is this a dev device or is this a brand new device ???
Switch the phone off.
Press and hold the VOLUME DOWN button, and then briefly press the POWER button. Release the VOLUME DOWN button when you see an icon on the screen.
Then press the following hardware buttons in sequence: VOLUME UP >VOLUME DOWN > POWER > VOLUME DOWN
Success!! Your phone is now reset to factory defaults.
if that does NOT work...maybe this ???
extract the NBH files from the RUU file
then hex edit your CID in it
if you open BOTH the nbh files there are HTC__xxx codes
in your screenshot i see that you have HTC__032
that code is NOT in both nbh files
so...
hexedit BOTH the NBH files and change HTC__001 to HTC__032
do this in both nbh files
then try to reflash
i DO not know if this works but you can give it a try
i am not responsable for any errors but as you broke your phone you can give it a try
can anybody else help this poor guy ???
good luck
m
Click to expand...
Click to collapse
i believe it's dev device because of the line not for sale on the boot screen with windows phone 8 logo
i can't switch the phone off because when i hold down the power button for 10 seconds it simply reboots and again shows that white screen. also i don't know whether the phone is charging in this mode because the led is off.

same here.
Security unlocked, CID_32.
after trying to flash goes strait to bootloader.
Please share European RUU, because all ROM's are gone from this forum. Or i can't find them

geduxaz said:
same here.
Security unlocked, CID_32.
after trying to flash goes strait to bootloader.
Please share European RUU, because all ROM's are gone from this forum. Or i can't find them
Click to expand...
Click to collapse
I I have the rom `s, but I could not change the cid to the cell, you could teach me how to do it, I have the phone in English and Chinese any more, and I need to put Spanish, thanks

[Q] Please help me with HTC Desire (stuck at boot)

OK Ive read alot of posts on here, but none of them seem to apply exactly to my issue....
A work colleague gave me their HTC desire to see if I can get it up and running again for them.
The phone powers-up to HTC logo/splash screen and that as far as it gets.
I put it into hboot menu but the volume buttons wouldnt let me move up and down the list (at first)
After repeated attempts I eventually got it to move, and I selected "clear storage" the phone restarted and booted properly.
I thought it was as simple as that, and that was it fixed, so i plugged the charger in and left it to charge the battery.
I returned about 30 minutes later, and the phone turned completely dark. I thought it was just in some sort of standby mode, but it did not respond to any button presses etc.
I removed the battery and then put it back, and once again the phone booted as far as HTC splash screen.
I have been unable to get past this since then, no matter what I try
The info from hboot menu is
BRAVO PVT1 SHIP S-ON
HBOOT-0.93.0001
MICROP-031d
TOUCH PANEL-SYNT0101
RADIO-5.10.05.30
Aug 10 2010,17:52:18
A few points to note.....
The phone does not have a micro-sd card (although I have a blank one here if needed?)
The power button on the top of the phone is very sensitive and doesnt even need to be pressed to function (just brushing my finger over the top works)
The phone powers-up as soon as the battery is inserted.
Any advice/help on what I should do next?
Thanks for taking the time to read this
MK5

Use the PB99IMG method to flash the 2.3 ruu in my sig.
Download the zip, put it on the root of your sd-card, and boot in hboot. Then select yes.
Your internal data will be lost, but your phone will boot.

Thanks.
I copied downloaded zip to micro-sd card.
Put sd card in phone and powered to hboot.
didnt get an option to select 'yes' ?
The phone started loading from sdcard and a progress bar on the right hand side of screen.
phone showed...
SD Checking....
Loading...[PB99DIAG.zip]
No image!
Loading...[PB99DIAG.nbh]
No image or wrong image!
Loading...[PB99IMG.zip]
When it got to top of bar,it went back to hboot menu and froze.
Had to do battery pull.
Back to square one.
Any other ideas? or am I doing something wrong?

MK5.ESCORT said:
Thanks.
I copied downloaded zip to micro-sd card.
Put sd card in phone and powered to hboot.
didnt get an option to select 'yes' ?
The phone started loading from sdcard and a progress bar on the right hand side of screen.
phone showed...
SD Checking....
Loading...[PB99DIAG.zip]
No image!
Loading...[PB99DIAG.nbh]
No image or wrong image!
Loading...[PB99IMG.zip]
When it got to top of bar,it went back to hboot menu and froze.
Had to do battery pull.
Back to square one.
Any other ideas? or am I doing something wrong?
Click to expand...
Click to collapse
redownload and check md5sum of the zip file, that PB99IMG does work fine as its been used hundreds of times. also make sure the zip file aint in any folder on ur sdcard

re-downloaded and tried again but its the same.
Phone displays
SD Checking....
Loading...[PB99DIAG.zip]
No image!
Loading...[PB99DIAG.nbh]
No image or wrong image!
Loading...[PB99IMG.zip]
Then a green progress bar moves up the right hand side of screen.
When it gets to the top, the above info changes to
Checking...[PB99IMG.zip]
This stays on screen for a few seconds, then phone returns to HBOOT screen/menu
I dont get aby option to select 'yes'
it just starts loading automatically.
I put the zip file on the root of the msd card (its was the only file on there)
Dont know what to try next?
Thanks for your help so far

MK5.ESCORT said:
re-downloaded and tried again but its the same.
Phone displays
SD Checking....
Loading...[PB99DIAG.zip]
No image!
Loading...[PB99DIAG.nbh]
No image or wrong image!
Loading...[PB99IMG.zip]
Then a green progress bar moves up the right hand side of screen.
When it gets to the top, the above info changes to
Checking...[PB99IMG.zip]
This stays on screen for a few seconds, then phone returns to HBOOT screen/menu
I dont get aby option to select 'yes'
it just starts loading automatically.
I put the zip file on the root of the msd card (its was the only file on there)
Dont know what to try next?
Thanks for your help so far
Click to expand...
Click to collapse
hmm.. strange that it reads it but wont let ya update. try using exe version of the 2.3 gb upgrade and just run it from bootloader. click the link and go down to resources and download it. Read part [2] of the guide aswell
Bortak's troubleshooting guide

Thanks.
Im not sure which link/file i should be downloading?
I read part [2] but it talks about making a gold card etc?
Also this phone I have here is not rooted (S-ON)
I think Im just gonna have to return it to its owner.

MK5.ESCORT said:
Thanks.
Im not sure which link/file i should be downloading?
I read part [2] but it talks about making a gold card etc?
Also this phone I have here is not rooted (S-ON)
I think Im just gonna have to return it to its owner.
Click to expand...
Click to collapse
i said go down to resources and download the 2.3 ruu and then read part 2 of the guide. anyway heres the link
2.3 ruu

I downloaded the right file then lol.
So do i just pasted the zip onto the root of the sdcard? same as before?

MK5.ESCORT said:
I downloaded the right file then lol.
So do i just pasted the zip onto the root of the sdcard? same as before?
Click to expand...
Click to collapse
no this one is the exe version of the 2.3 gb upgrade, open the rar file,then open the "HTC Desire Android 2.3 Upgrade.zip" the ruu exe should be there and plug in ur phone to computer while in bootloader and run the ruu

Thank You, I eventually managed to get the 2.3 RUU installed. After upgrade, the battery was getting low, so i plugged in charger and left it. When I came back, battery was charged but this message was on the screen "Sorry The process android.process.acore has stopped unexpectedly, Please try again" As soon as I pressed a button on the phone, it froze for about 30 seconds, then rebooted.
Back to htc splash screen on booting, only this time instead of freezing on htc screen, restarts and I am stuck in a bootloop. If i access hboot menu, I cannot select anything as the volume and power buttons dont do anything whilst in this screen.
Also as mentioned previously, a couple of things that concern me are (1) when the battery is inserted, the phone attempts to boot straight away without me having to press the power button, and (2) to access hboot menu, I simply have to hold in the volume down button, without touching the power button.
Should i be concerned about this?
Do you think maybe the phone has a hardware issue?
Thank You for all your help with this so far

MK5.ESCORT said:
Thank You, I eventually managed to get the 2.3 RUU installed. After upgrade, the battery was getting low, so i plugged in charger and left it. When I came back, battery was charged but this message was on the screen "Sorry The process android.process.acore has stopped unexpectedly, Please try again" As soon as I pressed a button on the phone, it froze for about 30 seconds, then rebooted.
Back to htc splash screen on booting, only this time instead of freezing on htc screen, restarts and I am stuck in a bootloop. If i access hboot menu, I cannot select anything as the volume and power buttons dont do anything whilst in this screen.
Also as mentioned previously, a couple of things that concern me are (1) when the battery is inserted, the phone attempts to boot straight away without me having to press the power button, and (2) to access hboot menu, I simply have to hold in the volume down button, without touching the power button.
Should i be concerned about this?
Do you think maybe the phone has a hardware issue?
Thank You for all your help with this so far
Click to expand...
Click to collapse
yh sounds like hardware issue. try taking the phone appart and cleaning it, u will be surprised how much dust n crap is around the buttons and it could just be stuck. but the rebooting issue most probably is hardware im afraid.

Thanks m8,
Im gonna have one last go at this before I hand it back to its owner and tell him its fooked lol.
The phone is alot better with the new rom on it. Before it would boot about 1 in every 20 or 30 attempts.
With new rom its about 1 in 5
It seems to freeze or restart at boot at the part where it is writing "quietly brilliant" although its not always at exactly the same point.
The power button doesnt appear to be stuck, it presses and i can feel it 'click'
Im hoping it may still be software related but not holding my breath

Your phone is encrypted To decrypt your phone, enter your screen lock password.

Greetings to all XDAdevelopers community. Please sorry me if that queiston was discussed. I can't find ANY solution of that problem.
I don't even know where to start.
I woke up in the morning, turned on my HTC One M9 and saw: "Your phone is encrypted To decrypt your phone, enter your screen lock password"
Of course I did not do ANYTHING including encryption etc....
By the power of my mind i decided to try to enter the password "0000" (Four zeros). The next phrase was: Decryption unsuccessful. The password you entered is correct, but unfortunately your data is corrupt. To resume using your phone, you need to perform a factory reset. When you set up your phone after the reset, you'll have an opportunity to restore any data that was backed up to your google account.
There was an inscription below stated: "Reset phone"
I clicked "Factory reset" Factory data reset - rebooting ..... That is ALL. Rebooting for about 30 minutes and nothing happens.
I was advised (another forum) to reflash my firmware. (Using SD-card)
I clicked VolumeUP+VolumeDown+Power Button - Reboot to download mode (I have attached a picture below)
The phone saw my SD-card (I have attached a picture below) and the firmware which I uploaded and renamed to my SD-card.
I clicked "Press VolUp to start flash"
"HTC download mode" - written red letters - "Start UI updating'' --- After that the phone is rebooting - HTC letters on a black background - vibration - screen is out - HTC letters on a black background - vibration - screen is out - HTC letters on a black background - vibration - screen is out .... And so on and so on and so on infinitely.
The Question: Could anyone give me an explanation about that issue? I can't find any information about it. I don't know what I should do.
Please sorry for grammar mistakes and incorrect grammar sentence construction sometimes. English is not my native.
Kind regards.
P.S. I have deleted pictures due to forum restriction. I don't have 10 messages.

S-off or s-on?
Did you flash the same firmware version as what was already on the phone?
Any error messages?
Is the phone still responding?

shivadow said:
S-off or s-on?
Did you flash the same firmware version as what was already on the phone?
Any error messages?
Is the phone still responding?
Click to expand...
Click to collapse
Thank you for the respond.
Of course I did flash the same firmware version that was already on the phone previously. I did it not long time ago (I had "google app" error). I exclude "wrong version firmware error" from my side.
The phone is responding to what I have attached on the pictures. I tried to go to recovery mode and made "Wipe data factory" the phone said "error SD is not mounted" or something in that way.....
I went to the service center. They told me eMMC is dead.

Is the google account recoverable to another device using the same password?.
If the phone boots to download mode try flashing from another sd card.
Double check the md5 is correct and that the firmware is EXACTLY the same as the one the phone is currently running. It is important. If not then find another source.
If you get fail90 then flash again and again until successful.
If this steps have been done then your phone will be faulty.
Those pictures would have helped..

shivadow said:
Is the google account recoverable to another device using the same password?.
If the phone boots to download mode try flashing from another sd card.
Double check the md5 is correct and that the firmware is EXACTLY the same as the one the phone is currently running. It is important. If not then find another source.
If you get fail90 then flash again and again until successful.
If this steps have been done then your phone will be faulty.
Those pictures would have helped..
Click to expand...
Click to collapse
Shivadow, thank you for helping me! Yes I did it. Phone is dead.
Kind regards

My HTC ONE M9 is giving me the "Your phone is encrypted" message.
It says that i must enter my screen lock password to decrypt my phone.
Firstly i did not have a screen lock on my phone.
Secondly it happened all of a sudden