[Q] Constantly Rebooting - One (M9) Q&A, Help & Troubleshooting

Phone rebooted on me a couple times yesterday, then started doing it more and more frequently, about every 5 minutes. now, it mostly just sits looping at the HTC splash screen. Usually can't even get to recovery, reboots before it has time to load, or sometimes makes it, but dies before I can select anything. Managed to get it factory reset finally, but no luck. Sometimes it will eventually boot after 10-20 minutes of looping, and stay on for a minute or 2. Everything was bone stock (although bootloader unlocked) before this, had been running fine for months.
Any ideas before I buy a new phone?

lkrasner said:
Phone rebooted on me a couple times yesterday, then started doing it more and more frequently, about every 5 minutes. now, it mostly just sits looping at the HTC splash screen. Usually can't even get to recovery, reboots before it has time to load, or sometimes makes it, but dies before I can select anything. Managed to get it factory reset finally, but no luck. Sometimes it will eventually boot after 10-20 minutes of looping, and stay on for a minute or 2. Everything was bone stock (although bootloader unlocked) before this, had been running fine for months.
Any ideas before I buy a new phone?
Click to expand...
Click to collapse
Try installing a RUU for your version, if it stays on long enough.
If not, take it to warranty.
Good luck!

Related

[Q] Touch Panel - Fail / Sluggish Performance

Hey all, first time poster. I wrote a real nice explanation of my problem, but i lost it so anyways, i'll keep it short(ish).
The EVO is less than 3 weeks old, running the latest OTA, recently rooted using UnrEVOked 3, nothing fancy. I ran the battery down completely last night (first time since i got the phone) and once i got to a power source, it wouldn't boot correctly. It hangs at the white splash screen, and then finally boots up but won't respond to any touch input.
Also the phone seems to be running exceedingly slow, the boot process takes substantially long than normal once it gets past the splash screen and my live background is freezing and seems to be stuttering.
I launched into the bootloader and i get a "Touch Panel - Fail". LAME!
I'm not sure what to do at this point, whether i should wipe it or go back to stock or what. Any advice would be much appreciated.
UPDATE:
I managed to get the phone into the recovery console, make a back up (i was planning on going back to the stock image) and wipe the dalvik cache and fix permissions. I rebooted and voila! fixed. Hopes this helps any one else who has this problem.
Moral of this story: Travel with a charger.
Another update. It froze up again in the middle of sending a text. I rebooted by battery removal, and it did the same thing again. Super long splash screen and sluggish boot up, no touch response when it finally came up. I booted into recovery and cleared the dalvik cache again. Seems to be working again now. We'll see if it does it again.....
Well, the screen locked up again. I tried going through the whole process again. I wiped the caches and battery stats, nothing. I wiped all the storage and data, booted into a clean stock interface, nothing. Restored the backup image, and then at some point, through all the rebooting and whatnot, it just shut down completely. I can't even get it to the bootloader. I'm really feeling like it's a hardware problem, and i've made peace with sending it back for TEP, but i have no way to unroot it.
Any suggestions? Please......
Theres unroot processes out there. I cant remember where but ive seen them. Mine gets sluggish too, but after a reboot its ok. You cant even get into the bootloader tho. I'm not even close to an expert but.......uh I'd 'lose' it and call the insurance co....

Stuck on the Yellow Sprint Spark Screen

I have a NOTE 4 that was just sent to me as a replacement from Sprint. It came with Lollipop loaded. I rooted using Chainfire autoroot. When I loaded the phone it told me that I didn't have root.
I think used the battery pull method to try and get TWRP to load. So I ran CF-Auto (I know I used the correct one). This time I unchecked auto reset or restart. I pulled the battery and went into TWRP manually
Once there I flashed the BOBv2 and Noterized Rom as well.
Each time I reboot with either of them it just HANGS and the yellow Sprint spark screen. I have tried to wipe cache, I did the factory reset with TWRP. I reflashed them...still NOTHING. Just hangs at that screen regardless of what ROM it is. Please help.
Are you giving it time to load? Maybe like fifteen minutes.
Yeah, got to give it at least 15 minutes to boot up after that. Hell I've gone up to 25 minutes.
It takes a super long time not like pre lolipop days. It make me hate flasing as much . Everyone phone takes super long to boot . It will just be patient. I wasted my time thinking it wouldn't boot to. Then i listened to everyone and they was right takes a long time. Let us know how things go
ART, known as Android Run Time can be a pain when loading your applications and optimizing the device. But once it's all loaded, your device will fly.
Thank u guys. I was just being impatient

getting replacement phone, can only get into recovery, can i backup apps?

I have a early LGG4 from sprint, one of the first. Things have been great, was starting to think I was one of the lucky few.
Yesterday I set my phone down and about 45 mins later when I returned it was at the boot screen, and hot. I pulled the battery and let it cool. Since then I'm in a boot loop for the OS, however I can get to recovery. Sprint is ordering me a new phone, but I have 3 days to wait. I can boot into recovery and it seems to not freeze/reboot there. From time to time I can get my phone booted but it freezes and reboots within minutes.
Yes, same happened to me - H815EU, phone replaced. If you have TWRP there is no prob with backup. If not... maybe thru adb/fastboot.

Soft-Bricked M9

I've had an M9 for 2-3. After the first year I got my phone, I installed a custom recovery and rooted it but later uninstalled root and custom recovery. It has been fine ever since except recently. Last month, my phone randomly crashed for the first time and got stuck in the infinite bootloop. It was as if everytime it tries to boot up, it crashed during it. If I hit the power, vol up, and vol down button, I make it to the screen with the option to go into recovery, download, etc. But when I actually try to go into either bootloader, recovery, or download mode from that menu, it crashes and goes back to the white htc logo. I've have gotten the phone to bootup a couple times by leaving it in the freezer as it tries to boot up but after using it for 1-5 minutes, it crashes again. If I don't use the phone at all, then it usually wont crash. After a day or 2, the phone fixed itself. Then one morning, my notifications got stuck together and my screen became unresponsive. So I took my death sentence and restarted my phone and now my phone has been doing the same exact thing for a week. I don't know how to fix this problem because getting it crashes trying to go into recovery and trying to do a factory reset is risky since it could crash during the reset. If also manage to make it into safe mode thinking maybe an application or virus is causing this but the phone crashed in SAFE MODE so I don't know what the problem is. I doubt there is any saving this phone because is probably a hard ware problem but who knows. Any help would be greatly appreciated!! Thank you.
Flash back to stock. Stock firmware fixes all sorts of issues.

It is a sign of bootloop?

Hi,
When i use my 5x for a hour or so, then try to reboot it, it stucks at the google logo. When i restarted with the physical button, its usually starts, but not always. There was a time when i couldn't make it work for at least 30minute, then i waited a hour and it started finally.
Every time when i stucked at google logo, i'm able to get to twrp. Tried with stock rom, locked bootloader, stock recovery too, but its same. When i use it for a long time and its get hot, its stucks at google logo when restarting.
But it never restarted automatically. I can use it for 10hours if i want, just if i restart it, its stucks.
Is it because faulty motherboard or what do you think?
Because it dont stuck forever, and i can access recovery mode.
That's probably some random issue, the BLOD happens like this:
You do your stuff on the N5X,
everything freezes for several seconds,
phone restarts itself and doesn't get past google logo,
can't access recovery, however you can access bootloader, which is very laggy,
starting up again is nearly impossible, you can hold the button for an hour and the phone won't even get to the google logo.
ZLevente said:
Hi,
When i use my 5x for a hour or so, then try to reboot it, it stucks at the google logo. When i restarted with the physical button, its usually starts, but not always. There was a time when i couldn't make it work for at least 30minute, then i waited a hour and it started finally.
Every time when i stucked at google logo, i'm able to get to twrp. Tried with stock rom, locked bootloader, stock recovery too, but its same. When i use it for a long time and its get hot, its stucks at google logo when restarting.
But it never restarted automatically. I can use it for 10hours if i want, just if i restart it, its stucks.
Is it because faulty motherboard or what do you think?
Because it dont stuck forever, and i can access recovery mode.
Click to expand...
Click to collapse
I had the same issue when I flashed the newest bootloader version (bhz31b). Issue resolved when I reverted to bhz31a.
Wakamatsu said:
I had the same issue when I flashed the newest bootloader version (bhz31b). Issue resolved when I reverted to bhz31a.
Click to expand...
Click to collapse
Thanks, i'll try bhz31a thanks
(I'll write in some days if it worked or not)
Wakamatsu said:
I had the same issue when I flashed the newest bootloader version (bhz31b). Issue resolved when I reverted to bhz31a.
Click to expand...
Click to collapse
Which bootloader is bhz31a? I tried the bootloop fixes, none worked. Only have access to bootloader, no recovery.
edit: i see bullhead-opm1.171019.011-factory-3be6fd1 has the bhz31a bootloader. I tried this, with no luck on my end. Even with the 4core modified recovery/boot. I must have one of the unfixable BLOD.
I tried that bootloader too, same
My phone can boot, just sometimes it's stucks at google logo, but i can access recovery every time, even if it's stucked at google logo.
Usually every 2. reboot stucks.

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