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Hey guys,
Have searched a while, but found no solutions for this, so here goes.
Have stock Galaxy Nexus with ICS 4.0.1, build ITL41F, installed Google Music v4.0.9 (with online sync).
Music is synced with google's online music service (even though I'm in UK, worked-around US-only restriction), and plays nicely when the screen is on. Once I switch the screen off (press power button), one of two things happen:
- if sampling rate of a song is below 48,000 Hz -- everything continues as normal.
- if sampling rate is 48,000Hz and up -- every one/couple of seconds music stutters, and jerks. Feels like I'm listening to dusty ol' record!
The 48kHz part is my theory, compared a few mp3s that stutter and some that don't. This seems to happen irrespective of bps rate and other parameters (albeit haven't checked all).
Few people on the forum with similar symptoms (on other phones) suggested it has something to do with cpu throttle during sleep, and that by forcing it to higher frequencies during sleep this could be solved.
Installed setCPU (which required rooting) and forced phone to 1,200MHz in sleep as a trial, and the songs still were stuttering.
Anyone with a similar experience?
Prime suspect would be google_music.apk which is in beta i believe, and... well, i guess then I'm out. What do you guys think? Any idea what might be causing this?
This is my first android phone, so I'm not sure even how I'd go about submitting a bug, if that's indeed the beta version of music at fault here. Any pointers?
Ta,
Dan
omgrtm said:
Hey guys,
Have searched a while, but found no solutions for this, so here goes.
Have stock Galaxy Nexus with ICS 4.0.1, build ITL41F, installed Google Music v4.0.9 (with online sync).
Music is synced with google's online music service (even though I'm in UK, worked-around US-only restriction), and plays nicely when the screen is on. Once I switch the screen off (press power button), one of two things happen:
- if sampling rate of a song is below 48,000 Hz -- everything continues as normal.
- if sampling rate is 48,000Hz and up -- every one/couple of seconds music stutters, and jerks. Feels like I'm listening to dusty ol' record!
The 48kHz part is my theory, compared a few mp3s that stutter and some that don't. This seems to happen irrespective of bps rate and other parameters (albeit haven't checked all).
Few people on the forum with similar symptoms (on other phones) suggested it has something to do with cpu throttle during sleep, and that by forcing it to higher frequencies during sleep this could be solved.
Installed setCPU (which required rooting) and forced phone to 1,200MHz in sleep as a trial, and the songs still were stuttering.
Anyone with a similar experience?
Prime suspect would be google_music.apk which is in beta i believe, and... well, i guess then I'm out. What do you guys think? Any idea what might be causing this?
This is my first android phone, so I'm not sure even how I'd go about submitting a bug, if that's indeed the beta version of music at fault here. Any pointers?
Ta,
Dan
Click to expand...
Click to collapse
That, is weird - because I am facing this with Winamp so I've switched to Google Music to play my music.
Does anyone else face something similar?
Can you do me a favor and play something you know that stutters, and then try it over a bluetooth connection.
I'm curious if this is also related to the static I get when the screen is off and output is analog outputs - digital (bluetooth) works fine.
same here with poweramp... switched to googlemusic... now i have only stutters over the phone speaker..
Same thing happen to me with google music and pandora. Thought it was the connection.
Sent from my Galaxy Nexus using xda premium
I get the same using the Music app (have WinAmp but doesn't seem to integrate with the lockscreen so don't use it) as soon as the screen goes off (either timeout or manual) you can hear the music slow down and start to stutter, tap the power button, screen comes on and music goes back to normal.
Have noticed it's not all songs, but have't looked into the differences between those that do and those that don't.
Are these locally stored songs that this is happening on? So far so good here but I have been streaming from the Google Music cloud.. I wonder if the CPU is struggling during the underclocked sleep condition with local files that are high bitrate...
Mine are local files, not tried from another source.
I've used both, streaming from Google cloud, and when songs are available offline in the music app -- still stuttering. Haven't tried any other method though.
As for trying to stream over Bluetooth, haven't got any speakers/earphones that could receive the stream at home. Going to try my luck with a local pcworld, if they let me.
I haven't had any problems with Google Music stuttering while the screen is off, but I have had it crash frequently while listening to music and multitasking. I experienced a similar problem with Rhapsody as well.
http://forum.xda-developers.com/showthread.php?t=1379600
Pyrotechnic said:
I get the same using the Music app (have WinAmp but doesn't seem to integrate with the lockscreen so don't use it) as soon as the screen goes off (either timeout or manual) you can hear the music slow down and start to stutter, tap the power button, screen comes on and music goes back to normal.
Have noticed it's not all songs, but have't looked into the differences between those that do and those that don't.
Click to expand...
Click to collapse
totally true! thought my phone was a lemon at first.luckily i didnt return it.
yep having the same exact issue. on speaker its just fine. when i plug in headphones or aux to car stereo and screen goes off it stutters / skips or whatever you want to call it.
Turn the screen on and its fine. However doesnt happen to all music. This was streaming from google music for me.
I'm pretty positive you guys have same exact problem as many other people. So far no one has take my suggestion of playing those same songs that stutter, and play them over bluetooth. I bet you don't get any more stutters. I think it has to do with analog outputs vs digital. To output analog, the phone has to use the DAC (digital to analog converter). When it outputs over bluetooth, there is no conversion, and the music is in digital form and transmitted in digital form
If someone can try this I would appreciate it. And you'd be helping everyone find a common denominator in this problem.
Also be sure to star this bug on google code http://code.google.com/p/android/issues/detail?id=22444#c6
Can someone post an mp3 this is happening to them with? I have a ton of them and I have not seen this problem yet.
Sent from my Galaxy Nexus using Tapatalk
[hfm] said:
Can someone post an mp3 this is happening to them with? I have a ton of them and I have not seen this problem yet.
Sent from my Galaxy Nexus using Tapatalk
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Click to collapse
Didn't I PM you a link the other day? I thought it was to you. I didn't click the box to save it to my sent box so I can't just look it up :[
Circling back. I recreated the problem with luxferro's 48KHz mp3. Seems whatever happens on this phone to play mp3 with the screen off cannot handle that sample rate. Any 44.1KHz mp3 works fine.
Sent from my Galaxy Nexus using Tapatalk
There was another thread like this. The current workaround is to enable the Equalizer for Google Music. You don't have to actually use it (leave it on default) but this solves the problem.
Sent from my Galaxy Nexus using XDA App
I guess with the eq on its forcing the CPU to get involved even when in low power mode. Unfortunately I believe that was causing other issues with crashing. Since I don't use 48KHz mp3 I'll leave it off.
Sent from my Galaxy Nexus using Tapatalk
For poweramp try settings... Audio engine.. Advanced tweets and change the audio buffer size.
Sent from my Galaxy Nexus using xda premium
Having the EQ turned on seems to work, just set it to flat and turned the 3d effect down. Guess it'll use less extra battery than using a 'keep awake' app like I was doing.
There are several threads now detailing a problem with playing music, mainly reported when using the Google Music app. To be more specific here are some examples:
When playing music and then multitasking, the phone crashes and requires a battery pull and reboot.
Another is when playing music and then turning the screen off, the music is jerky and stutters.
People have reported this happening with apps other than Google Music, so it would appear that this isn't a problem with the Music app, but either the phone or ICS.
I wanted to start a poll to gauge how many people have this problem and establish whether it's everyone or not.
Here are some links to what I'm referring to:
http://forum.xda-developers.com/showthread.php?t=1381413
http://forum.xda-developers.com/showthread.php?t=1380773
http://forum.xda-developers.com/showthread.php?t=1379600
http://code.google.com/p/android/issues/detail?id=22669
Your poll is a bit flawed. My experience so far is that these crashes are a bit more random than being attributed to any specific apps right now. I've experienced the crash, but long story short, I am not convinced it was related to the exact app that I was using at the time.
Well just because you have experienced an unrelated crash it doesn't mean my poll is flawed, just that you have a separate issue
People have spoken of this happening repeatedly when trying to use Music and multitask so I think it is definitely an issue of it's own. Usually it is said that the sound/screen goes corrupt and then requires a battery pull. Are you not referring to a random reboot or something?
i have a couple of problems with PowerAmp, no problems with google music though.
1. PowerAmp can't see playlists that were created in google music
2. PowerAmp stutters when the screen goes to sleep. (does the clock speed lower when the screen goes off?)
i've read that increasing the buffer size in poweramp options fixes no. 2. I havent tried it due to no.1.
i'm just using google music at the moment.
WinAmp i found would often have slight cracks in the music (i.e. stop and start again quickly, almost like it was being disturbed/cpu high).
doubletwist is fine though, as is Music player
This is such a huge problem I can't believe more people haven't responded :S
I've had Google Music, Rhapsody, and Pandora all crash at one time or another.
str355 said:
i have a couple of problems with PowerAmp, no problems with google music though.
1. PowerAmp can't see playlists that were created in google music
2. PowerAmp stutters when the screen goes to sleep. (does the clock speed lower when the screen goes off?)
i've read that increasing the buffer size in poweramp options fixes no. 2. I havent tried it due to no.1.
i'm just using google music at the moment.
Click to expand...
Click to collapse
increasing the buffer size in power amp fixes no.2
Sent from Mobile..
problem number 2 here for me. songs with high bit rates tends to trigger the stutter problem after the phone goes to sleep. tried on google music and playerpro
Google Music 4.0.1 (ICS stock) often crashes within a minute after I reboot the phone - without me actually using it.
Obviously it's trying to do something in the background on start-up and fails. Miserably.
Did not crash while I was using it so far, but I didn't run it for any lengths of time either. No problems with other apps crashing, just Music.
rayvioli said:
problem number 2 here for me. songs with high bit rates tends to trigger the stutter problem after the phone goes to sleep. tried on google music and playerpro
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Click to collapse
Yes I notice it too, it's very annoying especially since I payed so much for this phone and a good set of headphones just for my high bit-rate music to constantly stutter; hopefully google fixes this. I seem to only notice this on the stock music player, but I prefer to use it over others due to its integration with the lockscreen and notification pulldown bar, especially considering the nice visuals it now has.
my 2 cents:
i can recreate the crash consistently by doing the following:
1. reboot the phone and connect a pair of headphones
2. stream a song (i.e., a song that's not already saved to the phone) using google music
3. use the home button to leave the google music app and return to the homescreen
4. while the song is playing, try to increase or decrease the volume of the music with the volume buttons and then almost immediately the phone reboots automatically.
i haven't been able to recreate the issue once with the headphones disconnected. also, the issue doesn't seem to occur if you connect the headphones after you start playing the music. i need to test that theory some more though.
I noticed this right away when I got my phone (launch day)
Since I constantly stream music from google music, I noticed pops and weird noises all the time. Very weird and SUPER annoying
The stock music app is not able to find my music at all. I use PowerAMP now and that works fine.
Music also crashes when not actively in use at all. When I open a lot of apps, i.e. multi-task a lot, Music often just force closes after a while.
I'm using PowerAmp now to listen to music stored in either .flac or the highest quality .mp3 files lame could produce. Some are 320kbps cbr others are vbr. In PowerAmp I set the process to the highest priority possible but left the buffer on auto.
I have never had any reboots or studering when locking the screen and I've been listening to music for over 3 hours now while doing some home work. Just to test it I put on one of my flac files and quickly locked and unlocked the screen. The phone took it like and champ with no studers at all.
No problems with music apps crashing, or needing to pull the battery. The only issue I have is with music or podcasts played through the native music player or Google Listen stopping at random intervals. Happens using wired speaker/headphones or bluetooth audio.
Frustrating, but not a dealbreaker yet.
I called Verizon for no other reason other than trying to create a record of the issue... They claimed to have not heard of this... Is there any way to let Samsung know directly? I know there is a google code ticket open, but Google hasn't "owned" the issue yet... I'd also say if you have the issue to let VZW know so they can get things in motion on their side as well.
kptkill said:
I called Verizon for no other reason other than trying to create a record of the issue... They claimed to have not heard of this... Is there any way to let Samsung know directly? I know there is a google code ticket open, but Google hasn't "owned" the issue yet... I'd also say if you have the issue to let VZW know so they can get things in motion on their side as well.
Click to expand...
Click to collapse
It seems they don't give a ****, unfortunately. Just have to live with it..
WinAMP - today while playing an album with the screen off paused (twice). I had to turn on the display, and hit the play button to continue. There was a bit of a lag (I got the FC screen, but when i hit wait the app returned a few seconds later)
Is anybody experiencing audio distortion with google music and 4.0.4?
It happens a lot (3-4 times during a song) and it sounds the same as a scratched CD (it sorta "hangs" on part of a song for a few seconds).
This is not the same as screen off distortion issue that was reported earlier by a lot of people. This one happens both when I am using the phone and when the screen is off.
Not happening here. Does it only happen when streaming (not stored music)? And is this on WiFi or 3G?
martonikaj said:
Not happening here. Does it only happen when streaming (not stored music)? And is this on WiFi or 3G?
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Both wifi and 3g. I doubt it's network related beacause the app shows that the song is fully buffered. Even if I go to the begining of a cached song it still happens.
i experienced similar behavior couples times with screen on playing long track/radio podcast/mix(stored internally) running 4.0.2(google music version was 4.1.512 - before updated logo) while gnex was connect to car aux, but i haven't be able to replicate it again.
Happens sometimes. Doesn't matter whether its local or streaming, but it seems related to the phone locking up or running out of RAM/CPU usage. Something along those lines because whenever it happens (rarely) the entire phone skips or locks up for a second.
Sent from my Galaxy Nexus using XDA
Smokeey said:
Happens sometimes. Doesn't matter whether its local or streaming, but it seems related to the phone locking up or running out of RAM/CPU usage. Something along those lines because whenever it happens (rarely) the entire phone skips or locks up for a second.
Sent from my Galaxy Nexus using XDA
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Click to collapse
You might be right. It does appear to happen more often when doing heavy multitasking.
It's kinda unusable for me right now because it's happening so lot.
Already a thread somewhere for this. But I do have the issue as well. As stated it doesn't matter if its streaming or local. Had it happen on cm9 an aokp. Also without heavy multitasking
Sent from my Galaxy Nexus using xda premium
Thanks for the confirmation guys. It seems like I'm a lot more affected by this issue than the most of you.
Do you mind sharing your rom/kernel/governer/freq settings? maybe we can find a common ground?
Franco m2, it only happens on the interactive gov
Sent from my Galaxy Nexus using XDA
Smokeey said:
Franco m2, it only happens on the interactive gov
Sent from my Galaxy Nexus using XDA
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Click to collapse
That's interesting. I'm on lean interactivex. I'll try switching to on demand and see what happens.
ArmanUV said:
Is anybody experiencing audio distortion with google music and 4.0.4?
It happens a lot (3-4 times during a song) and it sounds the same as a scratched CD (it sorta "hangs" on part of a song for a few seconds).
This is not the same as screen off distortion issue that was reported earlier by a lot of people. This one happens both when I am using the phone and when the screen is off.
Click to expand...
Click to collapse
Are your mp3s encoded in the 48khz range? If so it's a bug in the google music player which cause it to 'lag' while it decode the mp3 file, no problems on mp3s in the 44khz range. Dunno about the new ver of google music player haven't try it and don't intend to after i migrate to Poweramp.
kensim781 said:
Are your mp3s encoded in the 48khz range? If so it's a bug in the google music player which cause it to 'lag' while it decode the mp3 file, no problems on mp3s in the 44khz range. Dunno about the new ver of google music player haven't try it and don't intend to after i migrate to Poweramp.
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Interesting. I just checked and I have about 20 48khz songs. I'm not sure if they are the ones that get distorted. I'll keep an eye on those tracks. Thanks!
This has bugged me for the longest time. *Hopes for a fix*
Just go for Poweramp. It's worth the money and it can play 48khz mp3s silky smooth. Just remember to set the options to 'Highest Thread Priority' and '750ms' buffers. There's a 14 days full features trial version, download it and have a try.
All of my songs are 44khz.
It hasn't happened on 4.0.4 yet.
Sent from my Galaxy Nexus using XDA
For those that are having issues when the screen goes off, the following worked for me.
When a song is playing, go to the top of the screen to the "..." and select sound effects. Turn on the Equalizer to whatever you want and it should work much better for you.
kensim781 said:
Just go for Poweramp. It's worth the money and it can play 48khz mp3s silky smooth. Just remember to set the options to 'Highest Thread Priority' and '750ms' buffers. There's a 14 days full features trial version, download it and have a try.
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Click to collapse
we're using google music for its streaming feature, not because we're not capable of using other players
ArmanUV said:
we're using google music for its streaming feature, not because we're not capable of using other players
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Click to collapse
Exactly.
I'll try the sound effects thing as long as it doesn't interfere with DSP manager
Edit: lol it takes me directly to DSPmanager which is already enabled.
Sent from my GT-P7510 using xda premium
Gilbot said:
Exactly.
I'll try the sound effects thing as long as it doesn't interfere with DSP manager
Edit: lol it takes me directly to DSPmanager which is already enabled.
Sent from my GT-P7510 using xda premium
Click to expand...
Click to collapse
please keep us updated about whether using dsp manager works or not.
I only have this when i'm pushing my phone to the limit or when i'm making tracks available offline while listening
Sent from my Galaxy Nexus using XDA
So this has been happening over the last 2 or 3 days, and it's getting pretty annoying.
Sometimes when I am listening to music, the playback will just stop as if I've paused the music.
This has happened 4 times today, in different situations.
First, I was listening to a podcast in the stock ICS music player while making breakfast, and the playback stopped 3 times. Each time, the phone was in my pocket, and the screen was locked.
The fourth time, I was listening to some music using Poweramp while texting a friend, and the song I was listening to randomly stopped again.
Any idea what's causing this?
Probably a rogue app. I was having the same problem with RocketPlayer, and it turned out the offending app was CBC Music. Even though I hadn't opened it in days, for whatever reason it thought it needed to steal audio focus periodically to resume a stream. The result was spontaneous random pauses. You can try installing alogcat, and next time it happens, filter the log for "focus" or "audio" or "media" - I forget what I used - and you should find a hint as to the culprit.
Sent from my Galaxy Nexus using Tapatalk 2
This used to happen to me pre 4.0.4. Since then I haven't had an issue.
cmstlist said:
Probably a rogue app. I was having the same problem with RocketPlayer, and it turned out the offending app was CBC Music. Even though I hadn't opened it in days, for whatever reason it thought it needed to steal audio focus periodically to resume a stream. The result was spontaneous random pauses. You can try installing alogcat, and next time it happens, filter the log for "focus" or "audio" or "media" - I forget what I used - and you should find a hint as to the culprit.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
AHA, I JUST installed CBC music before this started to happen!
I'll uninstall it now and see if that fixes it!
It definitely stopped after I uninstalled that bugger. Clearly the cuts at the CBC have been deleterious enough that they had to go with the lousiest programmers they could find!
Sent from my Galaxy Nexus using Tapatalk 2
Happens to me in Google Listen often. Never happened in the stock music app though.
Sent from my Galaxy Nexus using xda premium
Matt08642 said:
AHA, I JUST installed CBC music before this started to happen!
I'll uninstall it now and see if that fixes it!
Click to expand...
Click to collapse
Had I seen your post originally from a full browser rather than Tapatalk, I would have noticed your CDN location and then CBC would have been even more likely a candidate
I actually have this problem with certain headphones that started it of no where. I found that I had to unplug then a little bit so that they aren't completely plugged in and then it's working fine again.
If any of you are on lean kernel...
I've documented and provided logcats...which were confirmed by quite a few users.
__________________________________-
In recent (3.8+, I believe) builds...imoseon updated his sound control mods (courtesy of ezekeel, so Glados may have the same problem?).
HQ audio seems fine for all users, myself included.
But the sound boost mod causes the headphones to think they're being unplugged.
Low boost (for me) allows my headphones to work.
Medium and it'll cut out in a couple minutes.
High and it'll cut out within a minute.
Highest and it cuts out instantly.
This is ONLY on certain headphones, as well.
Actually, all of my headphones (five that I've tested) are fine.
But if I have sound boost enabled and plug in my AUX cord...it cuts out.
Strange stuff!
And the developers seem not to care too much, sadly...
But for me I just disable sound boost an all is well. So no harm no foul, I suppose.
Matt08642 said:
AHA, I JUST installed CBC music before this started to happen!
I'll uninstall it now and see if that fixes it!
Click to expand...
Click to collapse
So did that fix it?
Sent from my Galaxy Nexus using Tapatalk 2
cmstlist said:
So did that fix it?
Sent from my Galaxy Nexus using Tapatalk 2
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Click to collapse
Haven't tried it yet, but I'll be on the bus for a few hours soon, so that will give me plenty of test time
EDIT: Problem fixed, stupid CBC!
I also had this problem after I installed the CBC Music application. Just uninstalled it and we'll see if that fixes it.
Good morning ladies & gentlemen,
I'm having an issue where when I listen to Spotify, PocketCast, or any other media player and my audio just suddenly pauses. It will resume play once I hit play the play button. I checked to see if it was bluetooth and that's not the issue it's really frustrating especially when I'm working in my studio and my music just cuts out.
Does it happen when your screen goes off? or random?
Just random times.
Sent from my SM-N930T using Tapatalk
Does media on the internal or sdcard storage do this? If not then it's your network connection and may not even be caused by the Note 7 at all. Try local media and see if it still happens.
mrcarterac said:
Good morning ladies & gentlemen,
I'm having an issue where when I listen to Spotify, PocketCast, or any other media player and my audio just suddenly pauses. It will resume play once I hit play the play button. I checked to see if it was bluetooth and that's not the issue it's really frustrating especially when I'm working in my studio and my music just cuts out.
Click to expand...
Click to collapse
I play my MP3's from my phone and stream without issue. Check your network.
I was noticing this with the screen off using Pandora on wifi. It would mostly do this between songs then if I woke screen it would start again. Very annoying. Never had this issue on any other Samsung device. It's either a deep sleep issue with Pandora, wifi or ram management.
Sent from my SM-N930P using XDA-Developers mobile app
If you are streaming them, make sure Power Saver is not on (or atleast the background network option).
If not, try clearing Cache from recovery (stock or twrp), try again. If it continues, clear cache/data from Settings>Applications>Music
jbadboy2007 said:
I was noticing this with the screen off using Pandora on wifi. It would mostly do this between songs then if I woke screen it would start again. Very annoying. Never had this issue on any other Samsung device. It's either a deep sleep issue with Pandora, wifi or ram management.
Sent from my SM-N930P using XDA-Developers mobile app
Click to expand...
Click to collapse
I noticed that on my previous S7 Edge. It ended up being Greenify. It was putting my phone into doze too aggressively, and pausing the music playback.
GibMcFragger said:
I noticed that on my previous S7 Edge. It ended up being Greenify. It was putting my phone into doze too aggressively, and pausing the music playback.
Click to expand...
Click to collapse
I'll see if that's the issue with my note 7 I'll see if it's still pausing whenever I get my new note.
Sent from my LG-H830 using Tapatalk
My Note has been perfect. I do NOT use Greenify, however.
Sent from my SM-N930W8 using XDA Labs