Testing Samsung Galaxy Note 7 Water Resistence - Note 7 Questions & Answers

So got my phone 2 days ago and finally decided to take my phone for a swim in my salt water pool. Everything was fine until I dipped my phone underwater for 2 seconds. Phone then started to malfunction like crazy! Power button stopped working, camera would randomly open every few seconds, google on tap would Activate every few seconds. I turned my phone on and off and let it dry for one hour and the phone was still acting crazy. Even while the phone was on the lock screen or on the always on display screen it would go crazy and turn the camera on! I was getting ready to return my phone the next day as defective. I then took the phone and dipped it in regular sink water for a few seconds and now it works fine! Does anyone know if this phone is only resistent to fresh water and not salt water?? Lesson learned, never put this phone near water again. Hope I dont experience permanent damage after only having the phone for a few days!

I am not surprised at the reaction that your phone went through. The only thing seperating your Note's innards and water are some rubber. Even though it's rated at IP68, it speaks nothing of it's ability to withstand what mother nature is capable of. But I recommend that you stop dipping your phone in water for no reason. Unless of course you have a YouTube channel to which I will say I am looking forward to hot nickel ball vs Note 7. I am a sucker for those.

I actually had gone to the lake yesterday and tested this out, of course after watching a youtube of someone else using the phone under water, and can't say that I've experienced any issues. Then again the lake is freshwater, but I'm interested in knowing more about the affects of saltwater on this phone... Probably because the charger port is still exposed?

The ports are sealed which means there shouldn't be water getting into the phone itself to mess with the internals. I don't think salt makes a difference except it might confuse the screen input.
The phone shouldn't be acting in this way if the seals are doing their job. If indeed there is water ingress, go to Samsung for an exchange.

Along those same lines of salt vs fresh water, what about hot vs cold/room temperature? Regular tap water from the sink, the pool, getting sprayed with the hose...all fine. But what about a jacuzzi, a natural hot spring or a hot steamy shower? I took mine in the shower yesterday, but at a lower temp than usual to test it out, it was warm water, and the phone did fine. Nervous to try a full blown hot shower or jacuzzi. Anyone have experience with it in hot water yet?

nlysurferdude03 said:
Along those same lines of salt vs fresh water, what about hot vs cold/room temperature? Regular tap water from the sink, the pool, getting sprayed with the hose...all fine. But what about a jacuzzi, a natural hot spring or a hot steamy shower? I took mine in the shower yesterday, but at a lower temp than usual to test it out, it was warm water, and the phone did fine. Nervous to try a full blown hot shower or jacuzzi. Anyone have experience with it in hot water yet?
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Interesting because my pool was also Heated and was probably 85 degrees. I wonder if the heat along with the salt water affected the phone. It's weird but once I dipped it in fresh water for a few second everything went back to normal. However, I really think it was the salt for some reason. Must have been something Electrical that made the phone go crazy!

mix1987 said:
I am not surprised at the reaction that your phone went through. The only thing seperating your Note's innards and water are some rubber. Even though it's rated at IP68, it speaks nothing of it's ability to withstand what mother nature is capable of. But I recommend that you stop dipping your phone in water for no reason. Unless of course you have a YouTube channel to which I will say I am looking forward to hot nickel ball vs Note 7. I am a sucker for those.
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I literally dipped in for no more than 5 seconds! I didnt even use it underwater. If the phone cannot withstand 5 seconds being submerged in water than it should not be IP68!

thdaddy34 said:
Interesting because my pool was also Heated and was probably 85 degrees. I wonder if the heat along with the salt water affected the phone. It's weird but once I dipped it in fresh water for a few second everything went back to normal. However, I really think it was the salt for some reason. Must have been something Electrical that made the phone go crazy!
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Judging by my warm shower (not sure the temp, but not nearly as hot as usual for myself) I wouldn't think your heated pool would be much different as far as temp goes. I would guess the salt probably had more to do with the erratic behavior and random inputs than the temperature of the heated pool.

nlysurferdude03 said:
Judging by my warm shower (not sure the temp, but not nearly as hot as usual for myself) I wouldn't think your heated pool would be much different as far as temp goes. I would guess the salt probably had more to do with the erratic behavior and random inputs than the temperature of the heated pool.
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My friend who has the Samsung Galaxy Edge 7 used his phone to take pictures underwater with his phone and didn't have any problems. That's another reason why I'm concerned.

Actually it is the salt waters fault...
Salt water is more conductive than freshwater due to the sodium and chlorine ions within it. This has probably meant the screen has freaked out as it works on conductivity etc.
Even after drying out there was probably a residual coating of salt on the screen and when you washed it in freshwater it was removed and it started being OK again.
Sent from my E6853 using XDA-Developers mobile app

Really interested about people testing the Note 7's water resistance.
This was one of the big selling points for the Note 7 for me, but from what I've seen with Galaxy S7 tests and Note 7 tests, it still seems like a risk using your phone in water. I think I'll wait until at least next year before testing out the water resistance. I'd like to get some use out of my new $950 phone before I intentionally submerge and it blows up or something.

Do NOT put the phone in saltwater. That IP68 certification is for freshwater. The saltwater was definitely the problem. I've heard Samsung will not cover the replacement if they find out it has been in saltwater.
Sent from my SM-N930V using Tapatalk

thdaddy34 said:
My friend who has the Samsung Galaxy Edge 7 used his phone to take pictures underwater with his phone and didn't have any problems. That's another reason why I'm concerned.
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Unless your friend has a salt water pool, or was in yours, I wouldn't be concerned about it. I would assume the ocean would have the same type of effect on the phone unfortunately. In regular water circumstances it should be fine, as I've experienced so far. I'm just curious about how the hotter end of the spectrum effects the phone.
---------- Post added at 08:32 AM ---------- Previous post was at 08:30 AM ----------
Well seems we have our answers about salt water

salt water conducts electricity better than sweet water.
in fact, you should be fine dipping an open non-WR device in perfectly clean water as it doesn't conduct electricity at all(not easy to find)
water resistance with this phone refers to it's capability of keeping the water away from the internals, which it does well enough(i read somewhere the rating means at least 30 minutes at 1 meter depth)
your phone wasn't affected by water on the inside, but traces of highly conductive salt water on the screen's surface which mimicked tapping from your fingers.
you should definitely avoid "extreme" temperatures (freezing or hot water) as these will cause both the casing and the sealing material to change shape a bit which can create gaps.
and also avoid soap, as it weakens the water's surface tension allowing it to leak through smaller gaps.

I think Samsung should at the very least tell people not to use the phone in Salt Water in it's Ads!!! Alot of the answers in this thread make sense and it seems that it's not a good idea to use these Samsungs in salt water....

I went to the beach yesterday...i didnt even go in the water with the phone (too cold) when i was driving home I had a warning about my charge port having water.
Interesting.
Good info about no salt water... glad I didnt trat it the waves.....phew!

It's in the manual: no salt water, no washing with soap etc...
Sent from my SM-N920C using XDA-Developers mobile app

See this guy putting his note 7 into coca cola flor 11hours
Phone do it great
Youtu.be/8eL7d55g994

Your best bet is to treat this water resistance as a precaution. Yes, Samsung even uses shows the s7 series (includes the note) as being able to handle taking pictures underwater. I am sure this is the case, but the warranty for this phone VERY SPECIFICALLY says that if the water resistance fails, they are not responsible. There is even liquid damage indicators in the sim slot. So, again, this will be at your own risk.
Also, salt is more conductive, etc, as everyone has already said. What is more important, and an effect that can't be washed off with freshwater, is the corrosive nature of salt on electronics, and rubber. The salt, overtime, will eat away at a water sealing gasket. If any salt gets into the sealed portion of the phone....game over.
I owned a S7 for 2 weeks, before returning it and getting an s7 edge (I now have the note 7). I was talking on the phone when I got drenched by a drunk buddy with a hose. Guess what? The LDI did not trip, and there was no signs of water damage. The phone worked fine...but the mic never worked again, for the remaining week I owned the phone. I even told the store I returned it to, and they were nice enough to take the phone back anyway. But if the mic malfunction was the result of the water exposure, and I assume it is, Samsung would not have been obligated to fix it for free.
I take advantage of the water resistance, but I don't flirt with it either.

Now I'm nervous that I somehow did some permanent damage to my phone. Seems to be working fine right now with no issues whatsoever. Speaker seems to be working fine. Anyone know other possible permanent damage to the phone I should be on the lookout for to determine if I should return it during the warranty period?

Related

[Q] Water sensors

I've heard that despite being designed for water resistance, the Defy has water sensors which can be checked for warranty purposes. Can anyone here report the locations of these sensors? And if you took your Defy for a bath, are the sensors now affected?
I guess most handset have these type of sensors today and there actually just stickers that get colored when moisture reaches them. So the only way to find out if you triggered it would be to physically open up the device before and after exposure. Since the Defy is not water proof I'm pretty sure that they will not replace your phone if it has been water damaged. If you just forget the caps on the USB or headphone outputs it will propably be damaged by water and you would void your warranty.
One is one the edge of the battery, it's a white rectangle with pink X's on it; the other is under the battery on the device itself. It's a tiny white hexagon.
the battery door is air tight, but only up to 3 feet I believe. so if you drop it in the toilet or in a cup of tea, the phone will be fine and the water stickers wont be affected. I would assume that there might be another on the inside of the phone.
Eh.. I would want to test this phone so bad..
Infact I'm considering bringing a ziplock bag full of water to the tmobile store and demanding the phone be tested before I buy it. Making sure that they bring out the one I'm going to buy and testing that one specifically.
If they say no its w/e. But, I want to see a test before I jump in head first.
With that said, the folks at engadget I think it was ruined one of the two test units because the flap on the back of the battery didn't go in right.
Snow_fox said:
Eh.. I would want to test this phone so bad..
Infact I'm considering bringing a ziplock bag full of water to the tmobile store and demanding the phone be tested before I buy it. Making sure that they bring out the one I'm going to buy and testing that one specifically.
If they say no its w/e. But, I want to see a test before I jump in head first.
With that said, the folks at engadget I think it was ruined one of the two test units because the flap on the back of the battery didn't go in right.
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OK, so I have had mine in a few glasses of water at restaurants (people bragging to me there was nothing their phone couldn't do that my could) and in a hot, tall Starbucks (regular coffee) at a meeting that almost gave everyone a heart attack. And, you must have seen the video where they start the camcorder and drop it to the bottom of a pool? W/O issues? I'm thinking of having a holster made for it that clips to the front of my snowboard.
They would be inside where the battery is stored. This part of the phone is, naturally, not water proof (battery, sd and sim card contacts). There is a water resistant gasket on the seal where the backing goes. It is spring tensioned so it makes a good, watertight seal. So, I would not sweat triggering the moisture sensor IF you have the back of the phone on correctly.
I wouldn't go deep sea diving with the phone either... water proof or not. I don't see any harm in having the phone in your pants pocket on the floor while your taking a shower though..
Sorry, for some reason I didn't see the NUMEROUS replies to your post. I basically just parroted off what the others had said.
Sorry, for some reason I didn't see the NUMEROUS replies to your post. I basically just parroted off what the others had said.
Moisture indicators are common-place in phones, generally there's one on the battery and another one on the phone in the area the battery sits in.
Most of them are white and turn a very noticeable red when damp however some others are, as people have described, white with a coloured pattern and the smudging of the pattern is the indication.
That said, any engineer worth their salt will be able to open up the handset and check the circuit-boards themselves for corrosion, the indicators are there to speed up matters but are by no means the only way in which moisture damage can be detected.
put it to water?

G3 is water resistant?

Seems like the g3 has some level of water resistance like the HTC m8. It still worked fine after being submerged for 2hours.
LG G3 Water Test - Is it Water Resistant?: http://youtu.be/qQlEi-W7GCE
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ziggazee said:
Seems like the g3 has some level of water resistance like the HTC m8. It still worked fine after being submerged for 2hours.
LG G3 Water Test - Is it Water Resistant?: http://youtu.be/qQlEi-W7GCE
Sent from my GT-I9505 using XDA Free mobile app
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Wouldn't ever try this. Ever.
I haven't held a g3 yet but its build looks a lot like the galaxy line of phones and the only things they added to the s5 to make it water resistant is a small bead of something on the lid that acts like weather stripping and a water tight lid for the usb 3 slot. Just add a bead of caulking to the g3 lid and buy a case with a usb cover. I bet you would be just as water resistant as any phone that is right out of box.
That link was for the G Watch which is rated for water and dust resistance. You can just make your phone ip67 proof that easily there's a lot involved, the speaker for one has a nano water resistant coating of I remember correctly . ip67 is a lot harder to get than you think, the Z2 is only ip55 or 58? Which is lower than the 67 of the s5, but Sony has a higher water rating allowing it to be submerged deeper for a longer time.
Sent from my Nexus 7 using XDA Premium 4 mobile app
I didn't even think about the speakers
Pilz said:
That link was for the G Watch which is rated for water and dust resistance. You can just make your phone ip67 proof that easily there's a lot involved, the speaker for one has a nano water resistant coating of I remember correctly . ip67 is a lot harder to get than you think, the Z2 is only ip55 or 58? Which is lower than the 67 of the s5, but Sony has a higher water rating allowing it to be submerged deeper for a longer time.
Edit: the link said g watch but it was the G3 my mistake.
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ThePagel said:
I didn't even think about the speakers
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Well the guy who made the video said the speaker and in call microphone still works perfectly even after a day so I reckon this phone has some level of ip rating.
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Lostatsea23 said:
Wouldn't ever try this. Ever.
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True.. I think I would be hesitant to even try this using the z2 or g5 both of which are officially waterproof/resistant.. I damaged my s3 when I accidentally dropped that in the toilet lol the speaker stopped working and the screen would go blank every now and then. So its nice to know the g3 may survive if accidentally drop in a puddle
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Battery dropped to 19% after 2 hours. Couldn't tell what it started at but looked pretty full.
I wouldn't try it with my G3, it seems to be fake.
Even the Z2 is not covered by the guarantee if it fail due to water, so....
"Don't try at home!"
Most electronics are water resistant providing the water is very clean.
Try that in seawater and I'm sure the end result will be far different. (ruined phone!)
In that "test" at the end there were beads of water under the back cover. That's a fail right there. Just because the device is still running does not mean it can be subjected to this abuse.
Also the water depth is very shallow in a wash bowl not even half filled! Trying this at the bottom of a pool in a meter of water would have resulted in very different results! Pool water is also far more conductive and if it's a salt water pool!!!
Bottom line, outside of a case with proven water proofing, keep your devices dry. Otherwise, all bets are off on reliability down the road.
cpufrost said:
Most electronics are water resistant providing the water is very clean.
Try that in seawater and I'm sure the end result will be far different. (ruined phone!)
In that "test" at the end there were beads of water under the back cover. That's a fail right there. Just because the device is still running does not mean it can be subjected to this abuse.
Also the water depth is very shallow in a wash bowl not even half filled! Trying this at the bottom of a pool in a meter of water would have resulted in very different results! Pool water is also far more conductive and if it's a salt water pool!!!
Bottom line, outside of a case with proven water proofing, keep your devices dry. Otherwise, all bets are off on reliability down the road.
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Was about to say this. It's the ions (minerals) in water that make it more conductive and short your devices. It's why you can submerge PC's in super clean oil for cooling and still have them work. Don't ever submerge your phone if avoidable.
People are idiots.
Sent from my LG-D850 using Tapatalk
yes it is
Unfortunately and as gross as this sounds...I dropped mine in the toilet. It was submerged for atleast 10 seconds before i realized. Dont ask. Just make sure you put it fully in your pocket before standing. After a full sanitizing...and I mean full...it still works fine. No issuses at all. Never turned off...never flickered...
Although I do have an Otterbox on it. That probably helped.
Pilz said:
That link was for the G Watch which is rated for water and dust resistance.
Sent from my Nexus 7 using XDA Premium 4 mobile app
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Did you even watch the video?
But I agree, I wouldn't attempt this with my phone.
Well.. I have seen videos of the submergence testing on the G3 and it coming out okay from it. But if it actually were true manufacturers would jump to label & sell it as it makes a great marketing point.
But LG didn't, and they must have a reason for it. That's why I wouldn't go too careless with my phone.
meyerweb said:
Did you even watch the video?
But I agree, I wouldn't attempt this with my phone.
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I did actually and it was for the G Watch. I am aware that it was supposed to be the G3 but I wouldn't put mine in water.
It is not water resistant. Never been advertised as . don't spread ridiculous info mate !!!
Pilz said:
I did actually and it was for the G Watch. I am aware that it was supposed to be the G3 but I wouldn't put mine in water.
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The something's weird, because the video I saw when clicking on that link very clearly shows a G3 dunked in a glass bowl full of water. Not a Gwatch in sight.
I can say that my phone survived after being in a my swimming trunks for 1 hour before I realized I jumped in the pool while it was still in my pocket. I didnt realized that I had swam with it until after I got out. The phone was dead, but then I immediately removed the battery cover and battery. After shaking the water out a bit, pushing the water out through the usb and phone jack holes, I then let it dry out in the sun while I reluctantly tried not to let it ruin my vacation.
Later on that night I used a blow dryer to blow warm air into any and all holes I could see in the phone case. Then I put in a spare battery and the phone started right up! Granted the lower half of my screen had some moisture in it. I can tell because the screen was really bright there. So I turned the phone off, pulled the battery and started blow drying a bit more. After restarting, i noticed the moisture in the screen was less.
A few days later I would say my phone is fully recovered. Speakers work fine, microphone, bluetooth, gps, wifi, etc. I am semi surprised, but not so much because of the lack of moving parts in the phone. for instance, my ipod classic with a hard drive never recovered.
The only thing that I do not think has fully recovered is the battery that was submerged. this battery does not seem to hold a charge as good as it used to. but thats fine... as long as I didnt have to replace my phone. Luckily I had the spare battery already.

[Q] Anyone gone swimming or showered with the Moto360 ?

Anyone gone swimming or showered with the Moto360 ?
Sorry if the question sounds absurd but would like to hear if anyone has done so or done so regularly and if there are any issues. I practically wear my casio 24x7 ... so just wanted to know.
Thanks.
The moto 360 IS NOT RATED FOR SHOWER OR POOL. If you look up what the ip67 rating really is, the device cannot withstand forceful jets of water or extended submersion. It was designed to withstand dust and short immersion or gentle splashes - NOT hot shower jets or extended submersion in the pool. I have seen a lot of misunderstanding on what exactly the device is rated for and would hate to see people trash their watches assuming its "waterproof" because it is not.
fwayfarer said:
The moto 360 IS NOT RATED FOR SHOWER OR POOL. If you look up what the ip67 rating really is, the device cannot withstand forceful jets of water or extended submersion. It was designed to withstand dust and short immersion or gentle splashes - NOT hot shower jets or extended submersion in the pool. I have seen a lot of misunderstanding on what exactly the device is rated for and would hate to see people trash their watches assuming its "waterproof" because it is not.
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Thanks. I just don't understand if it is really that much harder to make it fully waterproof when so many normal watches are water proof.
I wonder if the limitation is really around the wireless charging as most waterproof watches needs a steel back screwed on or due to the touch screen.
Well there are several spots that water could eventually infiltrate, if hot and or if a jet spray. The button, the back, the USB sticker, etc. Also, with a smart watch it is definitely more difficult to seal as opposed to a full steel case with screwed on back plate as you mentioned. To top it off, if I were Motorola I would stay conservative on what I had the device rated for to try to keep down issues of people seeing "waterproof" and going hog wild at the amusement park or cash wash with high pressure spray hitting the device.
Here's a video try:
https://www.youtube.com/watch?v=khmC5EwdwqQ
And here's what Moto says:
Is my Moto 360 water resistant and water proof?
Moto 360 is water resistance, meaning it can sustain sweat and rain.
Water resistant in up to 1 meter of fresh water for up to 30 minutes. Exposure of leather band to water is not recommended.
Note: Moto 360 is IP67 rated.
That being said, I have not tried it.
I used mine in the shower its was fine however the water makes the screen flip out because it detected the water as the screen being touched which is normal however because the display can be waked by tapping it it was difficult to stop it from doing things while wet. So yes you should be fine in the shower. however if you decide to do anything ridiculous with yours don't come crying to me about water damage. I'm not liable for your actions. but mine was fine.
I drive a motorcycle, have been caught in some heavy rain with the M360, no issues thus far. Everything works fine.
I wouldn't recommend swimming in a pool or taking a shower with it on, there is no point really.
Well I mean I poured a bottle of water over mine to freak out my friends, but that is within the ip67 certification. Shower and pool really aren't.
Showered and washed dishes with it.
Like some people said- the screen flips out if you shower with it, as it senses every little drop of water as if it's been touched.
EDIT- btw, jets of water in the shower?? What kind of awesome jet shower head do you guys have?? Mine just spits water out with a very reasonable amount of pressure.
Btw I read on motos support site that they don't replace devices with water damage so I'd be very careful
Sent from my HTC6525LVW using Tapatalk
Safe to wash hands with it, you think?
I work in a restaurant and I'm always washing my hands.
raduque said:
Safe to wash hands with it, you think?
I work in a restaurant and I'm always washing my hands.
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I work in a hospital and have no problems washing my hands... But I do take off the watch to take a shower.
You can't wear it in the shower, because as others have stated the screen goes ape-sh*t...
Same goes with jacuzzi or probably pool...
My Gear 2 had the option of only waking the screen by pushing the button, but 360 doesn't have that option yet
Wore my gear 2 in the shower all the time and they are rated the same. I never had any issues... I got that thing wet all the time never had an issue. Wore it in the river for about 4 hours and was fine as well. That is until I got tackled and it went floating down the river haha
Also know someone who threw their Galaxy S5 in a hot tub for 30 minutes and it was fine!
I shower with mine all the time. I use WearLocker to lock the screen so it doesn't go crazy. No issues so far.
It is high time there was a consumer protection law requiring all manufacturers provide free repair for water damage of water resistant, waterproof or weather-sealed products, regardless of warranty status unless a) the device is clearly labeled with a maximum depth and the manufacturer can prove it was exceeded, or b) the manufacturer can prove the damage happened prior to immersion. As is, it borders on fraud to advertise a product as capable of withstanding one meter immersion for half an hour, and to then say water damage is not covered under warranty in any circumstances.
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fylim said:
Thanks. I just don't understand if it is really that much harder to make it fully waterproof when so many normal watches are water proof.
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Just so you know, there is absolutely no such thing as a "waterproof" watch. There are only varying levels of resistance. Even watches that are rated to a depth of 100m can't have their buttons pushed while under water; they'll leak. Diving watches also have limits. Ever noticed how much larger electronic devices are when they are certified for diving? Do you really want that on your wrist? There's additional concerns with a device like this as well...as in the discharge of heat. You don't want the processor to overheat just because the whole thing has been insulated against water to a ridiculous degree. And it has a capacitive display. Not so great in water. Not really necessary to further waterproof the thing. (A little bit more would be nice...perhaps IP68?).
fwayfarer said:
The moto 360 IS NOT RATED FOR SHOWER OR POOL. If you look up what the ip67 rating really is, the device cannot withstand forceful jets of water or extended submersion. It was designed to withstand dust and short immersion or gentle splashes - NOT hot shower jets or extended submersion in the pool. I have seen a lot of misunderstanding on what exactly the device is rated for and would hate to see people trash their watches assuming its "waterproof" because it is not.
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WTF I already took mine scuba diving 30m and it's fine!
The water just drained right out :laugh:
There's just something about electronics and water that has always frightened me.
knoxploration said:
It is high time there was a consumer protection law requiring all manufacturers provide free repair for water damage of water resistant, waterproof or weather-sealed products, regardless of warranty status unless a) the device is clearly labeled with a maximum depth and the manufacturer can prove it was exceeded, or b) the manufacturer can prove the damage happened prior to immersion. As is, it borders on fraud to advertise a product as capable of withstanding one meter immersion for half an hour, and to then say water damage is not covered under warranty in any circumstances.
Sent from my Nexus 10 using Tapatalk
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I strongly disagree. Companies should not have to pay for the lack of common sense on the users' part.

So my moto 360 is completely messed...

Had a shower with the moto 360 hoping nothing would happen after seeing all these videos. Everything was fine until the next day when I took it off the dock. Water went inside of the screen and it has messed it up. Motorola have stayed that they won't repair water damage so right now I have a ****ed up watch...
I damaged mine over a month ago, wading from across a pool. Watch never went lower than 3" underwater as waded/walked 50' to get to the pool bar LOL. That short 40seconds was enough to let water in and mess it up. Mine constantly thought it was plugged in.
You best bet would be to register your device and see if you can get Moto's extra accidental coverage. This was not available when this happened to mine, so I opted for the $100 at fault replacement program. They sent me a brand new watch and I sent the defective one back.
Motorola's specification on the 360 is "water resistant IP67" if you go look up the specification IP67, it says:
6 = Dust tight , No ingress of dust; complete protection against contact (dust tight),
7 = Immersion up to 1 m Ingress of water in harmful quantity shall not be possible when the enclosure is immersed in water under defined conditions of pressure and time (up to 1 m of submersion). Test duration: 30 minutes. The lowest point of enclosures with a height less than 850 mm is located 1000 mm below the surface of the water, the highest point of enclosures with a height equal to or greater than 850 mm is located 150 mm below the surface of the water
So, since you did not exceed the specification, I would contact Motorola again and ask for management, state that the watch failed their advertised specification and insist on them replacing/repairing it.
I don't get you guys sometimes. Why even take it in the shower in the first place? Just because something says it is water resistant, don't mean you have to test it out!
Agreed, it was kinda stupid to take it in the shower, but regardless Motorola states it's IP67, so they have to stand by that claim and replace your watch. Don't take no for an answer, they're full of **** if they won't honour their warranty.
brew1brew said:
Motorola's specification on the 360 is "water resistant IP67" if you go look up the specification IP67, it says:
6 = Dust tight, No ingress of dust; complete protection against contact (dust tight),
7 = Immersion up to 1 mIngress of water in harmful quantity shall not be possible when the enclosure is immersed in water under defined conditions of pressure and time (up to 1 m of submersion).Test duration: 30 minutes. The lowest point of enclosures with a height less than 850 mm is located 1000 mm below the surface of the water, the highest point of enclosures with a height equal to or greater than 850 mm is located 150 mm below the surface of the water
So, since you did not exceed the specification, I would contact Motorola again and ask for management, state that the watch failed their advertised specification and insist on them replacing/repairing it.
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That's not true. A shower, swimming in shallow water, wading in a pool - These all exceed the ip67 spec because of the pressure requirement . These watches can handle being submerged in 1 meter of water. They can handle one meter of water pressure. Showers, wading, swimming all exceed the equivalent of one meter of water pressure EVEN IF they were never actually over a meter underwater.
Reminds me of all the people who put their iphones in the sink thanks to iOS water protection update. Why on earth would you test something like this just for the sake of testing it? Gorilla glass supposedly can withstand being hit with a hammer or axe or nailgun or whatever. Does that mean you are going to bash your phone on purpose just to find out? Really hard to feel sorry for people.......
Same thing happened to me: went to an hotel pool (i.e. a very shallow one), started swimming (I'd say 30 to 40 meters) before I thought about removing the watch.
When I pressed the button, the screen stayed black, so I knew I was in trouble.
To make a long story short: the watch would occasionally accept to start, when plugged to the charger for a while, but wouldn't go past about 15% before starting to discharge again (still on the charger).
I knew I was busted (purchased the Moto 360 while traveling in the US, but back in France there's no Best Buy close at hand to have it replaced, even at a cost), so I decided to play my last card:
Following the instructions from iFixit, I removed the back cover. It sure was a bit tricky, but I was able to do it nonetheless. The sad thing is that the back cover is now cracked, but then the Moto 360 had already proven that it doesn't like water anyway, and I've been using a carbon-like skin on the back right from the start, so I don't think I lost much protection to water. The trick to remove the back is to heat the watch, which I did by wrapping it in a water bag (actually a microwave-heated cherry stone bag).
After removing the cover, I put the Moto 360 in a sealed box with some silica gel, and applied vacuum to the box for good measure (don't know how effective this last part was, though), and let it dry for a couple of days.
When I removed the Moto 360 from the box, and put it on the charger, I was able to get it to charge fully again. So I re-heated the Moto 360 and coverplate, re-sealed it the best I could, and I've been using it happily since.
Note that my first attempt to put the Moto 360 in a box with silica gel without removing the back cover wasn't successful, which means that the watch is sealed just enough to prevent water getting in or out when you leave the watch alone, but obviously when you swim in a pool (or take a shower), you add some pressure that lets water get in.
That was a close call for me, I hope that by sharing my experience I can help people to recover a usable watch, if like me you've got no way to ask for a replacement.
My advice: stay on the safe side, don't push the limit when it comes to the Moto 360 and water!
It's strange to see how commonly people mistakes the term 'water resistant' with 'water proof'...
Enviado desde mi XT1058 usando Tapatalk 2
To those who have had their watches messed up from getting them wet, were you using the included strap or a different one that was putting pressure on the plastic back plate away from the watch?
yeah, umm... i never even thought about getting my 360 near water ip67 claims or not. smh.....
You guys are weird. If something is advertised as having x or being able to do x, why wouldn't you want to test that out? In normal practices, not extreme. Why wait until that fateful day when it fails to live up to its advertisement when you can find out early on? I used to shower with my casio all the time so it's not like it's not normal to do.
I'd be angry af if my ip67 device couldn't survive a shower when there have been many videos dunking galaxy s5 phones into water. Motorola needs to get their act together.
tedya said:
To those who have had their watches messed up from getting them wet, were you using the included strap or a different one that was putting pressure on the plastic back plate away from the watch?
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As for me, the leather band had been replaced by a silicon one... It certainly could have an influence, indeed.
freeza said:
You guys are weird. If something is advertised as having x or being able to do x, why wouldn't you want to test that out? In normal practices, not extreme. Why wait until that fateful day when it fails to live up to its advertisement when you can find out early on? I used to shower with my casio all the time so it's not like it's not normal to do.
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Well, I partly agree with that. Why would anyone intentionally test the limits of a potentially expensive device, then have to spend some time arguing with the vendor that it doesn't meet the advertised specs? The trick is, IP 67 certification isn't particularly explicit about what you can or can't do with it, so it probably wouldn't hurt to err on the cautious side.
I was used not having to care about water with my Pebble, though (5ATM waterproof), so I lost the reflex to remove my watch before getting near a pool. I'd certainly have thought to remove it if I planned some serious swimming, but then I only intended to get wet to stay cool while enjoying the sun, and I forgot about the watch.
And as far as shower is concerned, I personally try to clean the area between the arm and the band, so I'd never get into the shower with my watch. Especially one that you have to recharge nightly, and which as such doesn't even stay all the time around your wrist. So I guess it all depends what your personnal tastes are...
From my understanding, it's not warrantied against damage in the shower, because imagine how much more pressure those shower jets put out compared to just sitting in a few feet of water
freeza said:
You guys are weird. If something is advertised as having x or being able to do x, why wouldn't you want to test that out? In normal practices, not extreme. Why wait until that fateful day when it fails to live up to its advertisement when you can find out early on? I used to shower with my casio all the time so it's not like it's not normal to do.
I'd be angry af if my ip67 device couldn't survive a shower when there have been many videos dunking galaxy s5 phones into water. Motorola needs to get their act together.
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My car came advertised with airbags. Drove it off the forecourt, got it up to 70mph then slammed it in to a tree.
Chris_c81 said:
My car came advertised with airbags. Drove it off the forecourt, got it up to 70mph then slammed it in to a tree.
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Since I knew someone was going to try and use that, I added the "in normal practices, not extreme" part.
imo, some common sense is necessary. if you look at the watch it has holes in it on the side and the back of the watch. the watch clearly states that it is water resistant. i personally was not interested in testing the validity of those claims based on the fact that is said 'resistant'. if it said waterproof i would understand.
but as some one else stated who takes a shower with a watch on? why?
freeza said:
I'd be angry af if my ip67 device couldn't survive a shower when there have been many videos dunking galaxy s5 phones into water. Motorola needs to get their act together.
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Click to collapse
Why would you be angry? IP67 covers being submerged in water. It can handle up to a meter of water pressure. It can't handle the pressure from a shower head or swimming with it on. The average water pressure in a home is 60psi. THAT IS ALMOST 4 TIMES WHAT IP67 IS RATED FOR. Taking a shower with the S5 would be a bad idea as well.
It's like complaining your 360's 300mah battery can't charge up to 900mah. It doesn't make sense.
Metallice said:
Why would you be angry? IP67 covers being submerged in water. It can handle up to a meter of water pressure. It can't handle the pressure from a shower head or swimming with it on. The average water pressure in a home is 60psi. THAT IS ALMOST 4 TIMES WHAT IP67 IS RATED FOR. Taking a shower with the S5 would be a bad idea as well.
It's like complaining your 360's 300mah battery can't charge up to 900mah. It doesn't make sense.
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It's nothing like that. My Moto 360 survived being put under running faucet water to show my friends. It not being able to survive a shower says to me bad unit.
freeza said:
It's nothing like that. My Moto 360 survived being put under running faucet water to show my friends. It not being able to survive a shower says to me bad unit.
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It's exactly like that. Just because your moto 360 once survived 4 times the water pressure it's rated to be able to handle doesn't mean any that fail to do so are defective.

Just stood my phone up usb port and speaker in puddle of water

Hello, proper panicking put my phone down in some water. What should i do?
Help please...!
Sent from my SGP521 using Tapatalk
put it in a bag with uncooked rice. forget you own a phone for at least 24 hours.
Ok the rice wont damage it any more will it.
It wasnt in it for long. And it was a very small puddle....[emoji35] [emoji35] [emoji35]
Sent from my SGP521 using Tapatalk
Uncooked rice, the more the better, will absorb the moisture. Leave it in long enough, and you should be good to go
Did the phone rest any longer in the water? If yes you should use rice and cotton pad if it wasnt all that long you don't need tovworry about it cause it's splash proof
Do not try to turn it on until the rice absorb the moisture.
Sent from my HTC 10 using Tapatalk
nathlynn22 said:
Hello, proper panicking put my phone down in some water. What should i do?
Help please...!
Sent from my SGP521 using Tapatalk
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Click to collapse
I wouldn't be that worried buddy, watch this vid. The rice for a day is like a guarantee just to be safe. Chances are its fine though
https://www.youtube.com/watch?v=bzh6ypmNwSg
I just put it in the airing cup oars seems good. Thanks.
Sent from my HTC 10 using Tapatalk
I accidently dropped my phone in water yesterday although I took it out almost immediately it's just totally died on me and won't start up at all, totally gutted how an expenisive phone like this can't even withstand a little bit of water.
sam-man said:
I accidently dropped my phone in water yesterday although I took it out almost immediately it's just totally died on me and won't start up at all, totally gutted how an expenisive phone like this can't even withstand a little bit of water.
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Damn. If mine broke I'd claim on house insurance. But mine seems OK.
Sent from my HTC 10 using Tapatalk
sam-man said:
I accidently dropped my phone in water yesterday although I took it out almost immediately it's just totally died on me and won't start up at all, totally gutted how an expenisive phone like this can't even withstand a little bit of water.
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That's weird, someone on YouTube dunked their 10 in a bowl of water for like a some amount of minutes and it worked fine afterwards. Not sure if sound was working though.
Ndaoud360 said:
That's weird, someone on YouTube dunked their 10 in a bowl of water for like a some amount of minutes and it worked fine afterwards. Not sure if sound was working though.
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Mine's just gone dead, nothing at all, it heats up if I put it on charge.
I'll call HTC tomorrow to see if I can do a deal of some sort with them.
The rice won't do anything since the water you want it to absorb is inside the phone, where the rice won't reach anyway. The best thing you can do is open the phone up and dry it up with a blow dryer or heat gun. If this is something you can't do or are uncomfortable with doing, putting it in the oven at around 120°f (50°c) is the next best thing.
#killthericemyth
mekanismen said:
The rice won't do anything since the water you want it to absorb is inside the phone, where the rice won't reach anyway. The best thing you can do is open the phone up and dry it up with a blow dryer or heat gun. If this is something you can't do or are uncomfortable with doing, putting it in the oven at around 120°f (50°c) is the next best thing.
#killthericemyth
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Click to collapse
This Popular Mechanics article contradicts all of your claims:
http://www.popularmechanics.com/technology/gadgets/how-to/a3419/dry-out-your-cell-phone/
Quoted:
With the battery safely set aside, you now have one goal--dry your phone, and dry it fast. If you let the moisture evaporate naturally, the chance of corrosion damaging the phone's innards increases. Instead, blow or suck the water out. But don't use a hair dryer--its heat can fry your phone's insides. Instead, opt for a can of compressed air, an air compressor set to a low psi or a vacuum cleaner (a wet/dry Shop-Vac would be perfect). The idea is to use air to push or pull moisture out through the same channels it entered.
Finally, use a desiccant to wick away any leftover moisture.*The most convenient choice is uncooked rice.*Just leave the phone (and its disconnected battery) submerged in a bowl of grains overnight. If you're worried about rice dust getting inside your phone, you can instead use the packets of silica gel that often come stuffed in the pockets of new clothes. But acting fast is far more important than avoiding a little dust, so don't waste time shopping if you don't already have a drawer full of silica gel.
The most important thing to remember is to avoid heat. That means no hair dryers, ovens, microwaves or extended periods in direct sunlight. While heat will certainly evaporate the moisture, it could also warp components and melt adhesives.
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Click to collapse
pidzero said:
This Popular Mechanics article contradicts all of your claims:
http://www.popularmechanics.com/technology/gadgets/how-to/a3419/dry-out-your-cell-phone/
Quoted:
With the battery safely set aside, you now have one goal--dry your phone, and dry it fast. If you let the moisture evaporate naturally, the chance of corrosion damaging the phone's innards increases. Instead, blow or suck the water out. But don't use a hair dryer--its heat can fry your phone's insides. Instead, opt for a can of compressed air, an air compressor set to a low psi or a vacuum cleaner (a wet/dry Shop-Vac would be perfect). The idea is to use air to push or pull moisture out through the same channels it entered.
The key here is, as in so many other cases, common sense. Don't go crazy with a 1200°f heat gun and don't broil your phone.
Finally, use a desiccant to wick away any leftover moisture.*The most convenient choice is uncooked rice.*Just leave the phone (and its disconnected battery) submerged in a bowl of grains overnight. If you're worried about rice dust getting inside your phone, you can instead use the packets of silica gel that often come stuffed in the pockets of new clothes. But acting fast is far more important than avoiding a little dust, so don't waste time shopping if you don't already have a drawer full of silica gel.
The most important thing to remember is to avoid heat. That means no hair dryers, ovens, microwaves or extended periods in direct sunlight. While heat will certainly evaporate the moisture, it could also warp components and melt adhesives.
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Click to collapse
Believe what you want; I'm IPC certified and have been doing PCB-repairs for over four years. I'm simply sharing the knowledge you need to best deal with an issue like this.
The only thing that can actually get fried from the heat that a hair dryer produces is the battery. If you for some reason hold the hair dryer ON the battery for an extended period of time. Not that I know why you'd want to do that. Any surface mounted component on the board should be perfectly fine with direct heat up to almost 500°f.
The key here is common sense. Don't go crazy with a 1200°f heat gun and don't broil or microwave your phone.
mekanismen said:
Believe what you want;
...
The only thing that can actually get fried from the heat that a hair dryer produces is the battery. If you for some reason hold the hair dryer ON the battery for an extended period of time. Not that I know why you'd want to do that. Any surface mounted component on the board should be perfectly fine with direct heat up to almost 500°f.
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I believe that uncooked rice is a desiccant, and can wick-up proximate moisture.
You can stick your phone (battery removed, of course) in the oven at 500°F.
I decline in spite of your "qualifications" on the grounds that 63/37 has a melting point of 370°F [edit]361°F (pardon)[/edit].
If you told me you never messed up a single component by holding the iron on it too long, I wouldn't believe you.
pidzero said:
I believe that uncooked rice is a desiccant, and can wick-up proximate moisture.
You can stick your phone (battery removed, of course) in the oven at 500�°F.
I decline in spite of your "qualifications" on the grounds that 63/37 has a melting point of 370�°F.
If you told me you never messed up a single component by holding the iron on it too long, I wouldn't believe you.
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Click to collapse
Proximate moisture as in moisture it is in fact in contact with. The water the rice is able to absorb isn't water that does any harm to the phone anyway, hence the uselessness. Or are you saying that the rice somehow magically sucks the moisture out through the speaker and microphone grills?
63/37 does indeed melt at 370°f, but applying 500°f using a heat gun for a minute or two from a couple of inches distance will not make the solder reach that kind of temperature. I never recommended anyone to put their phone in an oven at 500°f.
If I said that I never messed up a single component by applying too much heat I'd be lying. I've done it too many times to count.
Anyway people, feel free to put your phone in a bag filled with edible seed of your choice , but don't be surprised if starts acting up a couple of days later.
mekanismen said:
Proximate moisture as in moisture it is in fact in contact with. The water the rice is able to absorb isn't water that does any harm to the phone anyway, hence the uselessness. Or are you saying that the rice somehow magically sucks the moisture out through the speaker and microphone grills?
63/37 does indeed melt at 370°f, but applying 500°f using a heat gun for a minute or two from a couple of inches distance will not make the solder reach that kind of temperature. I never recommended anyone to put their phone in an oven at 500°f.
If I said that I never messed up a single component by applying too much heat I'd be lying. I've done it too many times to count.
Anyway people, feel free to put your phone in a bag filled with edible seed of your choice , but don't be surprised if starts acting up a couple of days later.
Click to expand...
Click to collapse
In hindsight of my original reply to the OP, it would have been wise to include instructions on drying the phone by means of draining through the introduction path and using compressed air. The OP would have benefited from the information.
It is unnecessary for a desiccant to have direct contact with water. If desiccants didn't absorb moisture, they wouldn't be in the packaging of everything from shoes to medicine to electronics.
It is important that most water be eliminated by other means first, but the dry rice will absorb, with time, remaining moisture, just like dry air climates reduce drenching sweat from your body on a hot day.
pidzero said:
In hindsight of my original reply to the OP, it would have been wise to include instructions on drying the phone by means of draining through the introduction path and using compressed air. The OP would have benefited from the information.
It is unnecessary for a desiccant to have direct contact with water. If desiccants didn't absorb moisture, they wouldn't be in the packaging of everything from shoes to medicine to electronics.
It is important that most water be eliminated by other means first, but the dry rice will absorb, with time, remaining moisture, just like dry air climates reduce drenching sweat from your body on a hot day.
Click to expand...
Click to collapse
Okay so let's say that the rice somehow WILL absorb the moisture. Even in this case it will work way too slow, things start to corrode within hours (or minutes, dependent on what kind of liquid the phone has been dropped in). You don't want a fix that takes days or weeks, you want the moisture out as soon as possible.
mekanismen said:
Okay so let's say that the rice somehow WILL absorb the moisture. Even in this case it will work way too slow, things start to corrode within hours (or minutes, dependent on what kind of liquid the phone has been dropped in). You don't want a fix that takes days or weeks, you want the moisture out as soon as possible.
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Click to collapse
I admit, I would like to get to the bottom of this.
After some more research, I agree, it may take more time than ideal.
Cat litter has even more drying power than rice. Its cheap and readily available.
Infact, the article I get that info from http://smartphones.wonderhowto.com/...st-way-save-your-water-damaged-phone-0154799/ places uncooked rice low on their list of drying power:
The Sponge Test
Pre-weighed sponges soaked with water (and then weighed again) were used in this experiment.
...
Each sponge was placed on top of wax paper, to prevent direct contact with the drying agents, since in a smartphone, there is normally no direct contact with the drying agent.
Uncooked White Rice Ain't Cutting It
After 24 hours, the sponges were weighed again to see how much weight had been lost. And would you believe it—according to the results, uncooked white rice placed dead last in effectiveness as a drying agent. Here's the list, from best to worst.
Open-air sponge - 7.6 mL lost
Silica gel - 6.1 mL lost
Cat litter - 5.5 mL lost
Instant couscous - 5.0 mL lost
Instant rice - 5.0 mL lost
Instant oatmeal - 5.0 mL lost
Uncooked white rice - 4.0 mL lost
Sealed-container sponge - 0.7 mL lost
Cat litter, instant couscous, instant rice, and instant oatmeal all performed better than uncooked white rice—everyone's favorite damn drying agent.
Click to expand...
Click to collapse
I rescind my argument for rice. I give you credit for calling it pretty much useless. There are better desiccant alternatives.
Personally, I'd rather use cat litter than blow-dryer--not because I argue that it works better, but that I have cat litter, and no blow-dryer.
We agree that 500°F in the oven is ill-advised, and I am glad for that.

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