Does Samsung Cloud restores app data? - Note 7 Questions & Answers

Has anyone already tried this in real life?
Does it backup ALL of the app data like game progress and every single detail like Apple does with its iTunes backup?
I find this really really useful.
Thanks!

Nobody has tried it yet?

Good question, that would actually be really useful!

Well, this is a little embarrassing. But, last night I went to clear cache in recovery after making some changes in my disabled packages. I accidently did a factory reset, instead. I can confirm that it does reinstall your apps and reinstalls the theme etc. I don't play games on my phone, so I cant help you there. I had to resign in to banking apps, xda, re add my card to Samsung pay etc.
So, Ill have to say, no, it does not restore every detail as you mention. Mostly it restored my settings and "look and feel" aka theme/icons. My contacts where back, and txt messages where back (but the txt messages could have been the AT&T service). It did download my custom font, but didnt apply it.
In summary: It put my apps back on my phone I had downloaded but I to resign in to everything. I also had to import my package disabler pro script. Contacts where back in as well. I was also disappointed I had to set up all three of my emails again. I wish the cloud service acted like smart switch, but it does not.
Oh and be warned the phone is extremely laggy during restore operation. The phone also becomes pretty hot during the operation. In total it took me about 30 minutes to get back everything 100% the way I had it.
Sent from my SAMSUNG-SM-N930A using XDA-Developers mobile app

the1stSecond said:
Well, this is a little embarrassing. But, last night I went to clear cache in recovery after making some changes in my disabled packages. I accidently did a factory reset, instead. I can confirm that it does reinstall your apps and reinstalls the theme etc. I don't play games on my phone, so I cant help you there. I had to resign in to banking apps, xda, re add my card to Samsung pay etc.
So, Ill have to say, no, it does not restore every detail as you mention. Mostly it restored my settings and "look and feel" aka theme/icons. My contacts where back, and txt messages where back (but the txt messages could have been the AT&T service). It did download my custom font, but didnt apply it.
In summary: It put my apps back on my phone I had downloaded but I to resign in to everything. I also had to import my package disabler pro script. Contacts where back in as well. I was also disappointed I had to set up all three of my emails again. I wish the cloud service acted like smart switch, but it does not.
Oh and be warned the phone is extremely laggy during restore operation. The phone also becomes pretty hot during the operation. In total it took me about 30 minutes to get back everything 100% the way I had it.
Sent from my SAMSUNG-SM-N930A using XDA-Developers mobile app
Click to expand...
Click to collapse
Thanks!
Well, that's quite disappointing. I read articles saying it could restore app settings, but it seems it's not like iTunes still, where it restores an exact copy of your previous setup.

I have this now on my S7 Edge and so far it always fails to backup the App section, there is always an error. The other sections complete without issue.
Are your App backups working prior to doing a restore?

Sensamic said:
Thanks!
Well, that's quite disappointing. I read articles saying it could restore app settings, but it seems it's not like iTunes still, where it restores an exact copy of your previous setup.
Click to expand...
Click to collapse
No prob! Yes, I agree in being disappointed. Hopefully they will tweak the service to be more comparable to an iTunes restore. Or, it's possible we are missing something? I do not find any in depth settings for back and restore for Samsung Cloud. As far as I can see its either "on or off".
Sent from my SAMSUNG-SM-N930A using XDA-Developers mobile app

App backup doesn't work here too. Other sections fine but no app backup.
SM-N930F cihazımdan Tapatalk kullanılarak gönderildi

maddoc17 said:
App backup doesn't work here too. Other sections fine but no app backup.
SM-N930F cihazımdan Tapatalk kullanılarak gönderildi
Click to expand...
Click to collapse
If you have any apps or data from apps on the SD card or are using the card as adoptable storage, it wont work.

the1stSecond said:
Well, this is a little embarrassing. But, last night I went to clear cache in recovery after making some changes in my disabled packages. I accidently did a factory reset, instead. I can confirm that it does reinstall your apps and reinstalls the theme etc. I don't play games on my phone, so I cant help you there. I had to resign in to banking apps, xda, re add my card to Samsung pay etc.
So, Ill have to say, no, it does not restore every detail as you mention. Mostly it restored my settings and "look and feel" aka theme/icons. My contacts where back, and txt messages where back (but the txt messages could have been the AT&T service). It did download my custom font, but didnt apply it.
In summary: It put my apps back on my phone I had downloaded but I to resign in to everything. I also had to import my package disabler pro script. Contacts where back in as well. I was also disappointed I had to set up all three of my emails again. I wish the cloud service acted like smart switch, but it does not.
Oh and be warned the phone is extremely laggy during restore operation. The phone also becomes pretty hot during the operation. In total it took me about 30 minutes to get back everything 100% the way I had it.
Sent from my SAMSUNG-SM-N930A using XDA-Developers mobile app
Click to expand...
Click to collapse
Hi, it reinstall theme ? so if i root my Boom Note 7 and install avengers theme, Samsung cloud will be able to get it back on my new note 7 ? ^^

Only restores app data for some Samsung apps like weather and clock nothing else. It does restore all apps even side loaded. It does restore most of the os settings but not all
Sent from my SM-N930P using XDA-Developers mobile app

It restores data for some apps. For example, data for Color Note are saved and restored. Data for And Ftp are not.
Same for Desktop version and the direct cable connection version of Smart Switch.

Which one is better, the OTA cloud backup or Smart Search?

Genebaby said:
Which one is better, the OTA cloud backup or Smart Search?
Click to expand...
Click to collapse
They probably use identical technologies.

On the S7 Edge Loaner that I tried, it got back the Apps, but had to re-sign into all of them. Also, No themes were applied and settings failed to carry over

It fails, dismally. Like previous reviewers have stated, Samsung's backup/restore feature does NOT backup app settings as promised. It does nothing more than reinstall apps, without any customisation, as if you've never used them before. What's more, if your new handset has updated firmware or different settings to your previous one, then you may find your "restored" apps suffering compatibility issues and causing system instability. Until Samsung's backup/restore software functions the way it's supposed to, you're better off installing the apps the old-fashioned way, or using Google's backup/restore option, which at least avoids conflicts.

You would think if anyone could get this to work it would be Samsung, using their app on their phone. Good one guys.

For those that tested this app, did your backups fully complete or did they fail near the end?
Mine always failed at the end when doing the apps, but I just got the Nougat update and the phone initiated a backup and it finally went all the way.
So I'm wondering if now it would be better.

Samsung backup is terrible.
It will definitely NOT backup game saves. I recently confirmed this. It will backup game settings, saving you a whopping 30 seconds of having to endure the tedious task of changing them to what you want, but the save games you spent hours/days on? That isnt important to Samsung.

Related

Anyone have Handcent delete all your messages for no reason?

I had a ton of text message threads in Handcent.. Just rebooted my phone like I do all the time. And all of a sudden they were gone! I tried to do a data restore from Titanium but that never seems to work for texts
Not the end of the world.. Just curios as to why it happened..
I have read before that sometimes HC will FC if too many messages are present on a thread, I guess this could be qualified as another side effect for a database that has become way too large for HC to handle.
This just happened to me again. After a manual reboot.. ALL of my text messages are gone. They're gone from the stock messaging app too so I'm not sure where the problem lies. I did a Google search and see other people are having this problem as well with just the stock messaging app. Any ideas on a fix? I'm missing some important text messages.... ugh..
Just noticed my saved wireless networks are gone after the reboot as well....
Sent from my PC36100 using XDA App
thenags said:
This just happened to me again. After a manual reboot.. ALL of my text messages are gone. They're gone from the stock messaging app too so I'm not sure where the problem lies. I did a Google search and see other people are having this problem as well with just the stock messaging app. Any ideas on a fix? I'm missing some important text messages.... ugh..
Click to expand...
Click to collapse
I can't help you with the root cause of the problem - I've never had it happen to me but a couple of friends have (all msgs wiped).
If the messages are missing from Handcent, they will also be missing from the stock app - there's no difference because the messages are (or should be) in the same place and you're just choosing to view/send them with Handcent or the stock app (or another of your choosing).
I CAN, however, help you try to minimize the effects of this happening in the future, as well as keep multiple records of your SMS...
I use two apps, together. The first one, called SMS Backup & Restore, by developer Ritesh Sahu has been a god send for me. You can backup all your messages and restore them, fully - it even gets the conversation threads in the right order by date upon recovery. In addition to manual backups, you can schedule backups.
While backing up is fast, I have to warn you that deleting all current messages (if you have a lot) and restoring them can take time. Restoring them, however, shows you a status bar so you can track its progress while deleting them just says "deleting" and you never know how long it will be. (The same dev also has a sister program for phone call logs - it's lightning fast and just as reliable/effective).
The other app I use is called "SMS Backup" by dev Christoph Studer (if you have trouble finding either of these in the market, look them up by searching for the dev's names). What this app does is work quietly in the background to send / upload your SMS to your Gmail. You can set which label you want to apply to them in Gmail, and then in Gmail set a filter to have them skip right over your inbox. This app also lets you have them appear as read when they are uploaded. All in all, you never even realize it's working and your Gmail will never be the wiser, until you have to refer back to an old SMS - maybe a phone number or address or some other vital info sent to you over text... and you can just go and find it at that time safely recorded in your Gmail.
I hope that helps!
Best of luck. If you're having trouble beyond disappearing texts, you may have other more serious underlying issues...
The problem with the backup apps are obviously I need to run them. Who thinks to do a backup prior to doing nothing more than a reboot?! It's crazy that the phone just deletes them on it's own. Searching on Google shows that this problem is wayyyy too common.
thenags said:
The problem with the backup apps are obviously I need to run them. Who thinks to do a backup prior to doing nothing more than a reboot?! It's crazy that the phone just deletes them on it's own. Searching on Google shows that this problem is wayyyy too common.
Click to expand...
Click to collapse
who will do backups on a regular basis? folks that have lost data in the past. the more significant the loss, the better their backup habits.
i do backups. it seems the previous poster does. heck, i bet you start doing backups too.
the more you work with technology the more likely you are to ensure that your important data is at least duplicated. things like pictures, audio, video, text should be considered. this goes for desktops, laptops, netbooks, phones, etc. if it stores data, runs an OS and a users interacts with it...it will fail eventually.
sms backup works quite nicely. i found it after i lost my text messgs once.
I run Titanium every single night by schedule and nandroid every other night. I also have automated backups on all my PC's. But I send and recieve at least 1000 texts a day.. So when my texts randomly delete themselves at 5pm.... A backup made at 2am does me no good for my text messages....
Then modify your backup routine. I your backups won't recover your data...you are using the wrong tool. Sms backup can backup every X hrs.
Trust me..there is always a way to protect data that you find important.
I agree, the app shouldn't erase your data.
you can complain and cry....or...complain and recover.
The choice is solely up to you.
Good luck.
I back up all of my texts to my gmail, makes for great searching!
DraginMagik said:
Then modify your backup routine. I your backups won't recover your data...you are using the wrong tool. Sms backup can backup every X hrs.
Trust me..there is always a way to protect data that you find important.
I agree, the app shouldn't erase your data.
you can complain and cry....or...complain and recover.
The choice is solely up to you.
Good luck.
Click to expand...
Click to collapse
Where is the option to backup every X hours? I've been through the settingss several times and don't see it
I've been using Handcent for 1.5 years now with no issue but just saw this with a customer who has the Thunderbolt. All messages are gone and she was not on the latest version which is 3.9 now. I've got 3.82 on my Evo so I'm going to leave it there till I know what's going on with this.

[Q] Friend is freaking out...no idea what happened

So my friend has a Dinc and not so much knowledge of phones. i tell her about the awesomesauce of root and she tells me to take care of her phone. so i root it with revoked (not the forever one) and start tweaking. ok, tweaking done - LauncherPro, Swype, Handcent, SetCPU, autokiller, adfree, etc etc. all was fine for about 2-3 weeks until this morning she wakes up to swype/launcherpro/handcent force closing and all her contacts are gone...she said it reverted back to all old settings.
possible update from verizon?
i'm in CT and she's in NJ, so i can't exactly take a look at the phone. any ideas as to what could have happened? she WAS drunk as fck last night.
android market shows no apps in downloads. and unable to search for anything.......
First, it's kind of silly to customize a phone so heavily for a person who has no clue how to support it when you're too far away to support it.
Second, I hope you taught her how to nandroid because it sounds like she's going to need to restore. The only thing I can think of that would fix the issues would be to fix permissions and reboot the phone... I can't really think of any settings that would cause those issues.
crap. well agreed on the first part...second part i should have thought to make a backup when i finished...which i didn't. the few things i did didn't seem like much really.
i think something happened while drunk...which could be anything...but now i'm not sure what to have her do. she lost all her contacts so i guess it doesn't matter if i have to have her reflash some basic rom.
dusthead said:
crap. well agreed on the first part...second part i should have thought to make a backup when i finished...which i didn't. the few things i did didn't seem like much really.
i think something happened while drunk...which could be anything...but now i'm not sure what to have her do. she lost all her contacts so i guess it doesn't matter if i have to have her reflash some basic rom.
Click to expand...
Click to collapse
Did she lose the contacts from her Gmail account, or just from the phone? They will be restored if not lost from Gmail when she gets it back up and running.
there's really no such thing as "just a basic rom" nowadays. devs put a lot of effort and time and code into them, what you should do is some research and have her reinstall a STABLE rom . either way there should have been some sort of backup made, lol, otherwise id say you're a ****ty friend and has every right to be pissed at you lol. with that said have her try to get into recovery and restore a backup.
sent by Violent J's wicked 6300
Thanks for the couple of ideas, but like I said, there is no backup to fall back on. The two things I missed while tweaking her phone was the initial backup and showing her how to restore. I'm not new to this, but not perfect.
Past those obvious mistakes, pointed out many times, right now a few things have changed. Astro no longer works either, and she can't reinstall anything because the market is blank. She did get some contacts back somehow. Is there a way to replace the market to fix it?
Sent from my FroyoEris using Tapatalk
You could have her try installing alternative markets like applanet...if it doesn't crash on the install or launch of the app...then she should be able to get the ball rolling on a resolution... might I add, applanet is just an example of an alt market... google alternative markets, you should easily find five or six different ones... if that fails... try apktor.....
Sent from my ADR6300 using Tapatalk
Have your friend RUU the phone. If they use Google services the contacts will be restored.
She doesn't use enough google services to get everything back...told her to usaa them for contacts at least.
Will a factory reset do the trick? She's prepared for the consequences.
Sent from my FroyoEris using Tapatalk
Did you load up Titanium backup for her? How about Backup Assistant?
In any event, a hard reset may fix the issues - just trying to help you save some of her data / contacts.
Epicardium said:
Did she lose the contacts from her Gmail account, or just from the phone? They will be restored if not lost from Gmail when she gets it back up and running.
Click to expand...
Click to collapse
That only happens if the contacts are Google Contacts, not Phone Contacts. IIRC, all new contacts are Phone contacts by default.
On a more serious note, this sound very familiar to something I ran into while flashing a new ROM on vacation (Note to self, dont disturb a perfectly stable phone while 800 miles away from home!). Everything I tried to run seemed to FC and I couldn't get into the market or an alternative to download fresh copies of apps. I ended up reflashing the ROM, I dont remember if I tried a factory reset or not but ultimately it sounds like a wipe and clean install of a stable ROM is your best friend right now (unlike your current status with her lol).

[Q] Transfer from Nexus S -> Galaxy Nexus help!

So my Galaxy Nexus is coming in the mail either today (May 9) or tomorrow (May 10).
I have a Nexus S and A LOT of stuff on it; apps, pictures, music, saved data, email crap, etc.
Is there anyway to transfer all of it to my new Galaxy Nexus??? Like is there some sort of Google service that can do that?
C'mon guys! Someone HAS to know an answer......
I transferred the data (pics, music, etc) from my old phone to a folder on my comp and then transferred it back to the Nexus. Is that an option for you?
WiredPirate said:
I transferred the data (pics, music, etc) from my old phone to a folder on my comp and then transferred it back to the Nexus. Is that an option for you?
Click to expand...
Click to collapse
Yeah I was going to do that, but on google.com/nexus it says that you can use some sort of Google thing to transfer all of your stuff.... I was just wondering if that would work and how to do it, but if not; Ill just do it the way you said.
Chubby_Skunk said:
Yeah I was going to do that, but on google.com/nexus it says that you can use some sort of Google thing to transfer all of your stuff.... I was just wondering if that would work and how to do it, but if not; Ill just do it the way you said.
Click to expand...
Click to collapse
? .. what google stuff?
just copy paste it over.
Chubby_Skunk said:
Yeah I was going to do that, but on google.com/nexus it says that you can use some sort of Google thing to transfer all of your stuff.... I was just wondering if that would work and how to do it, but if not; Ill just do it the way you said.
Click to expand...
Click to collapse
are you talking about beam?
that works on apps not stuff
Chubby_Skunk said:
Yeah I was going to do that, but on google.com/nexus it says that you can use some sort of Google thing to transfer all of your stuff.... I was just wondering if that would work and how to do it, but if not; Ill just do it the way you said.
Click to expand...
Click to collapse
The half a paragraph that google means, if you have all your pictures synced with google plus, and have all your music on the google music server, then you would be able to get that back with just signing in, hopefully you sync your contacts with google that also will come back. The apps part well I always found their app restore alittle problematic, it does keep a record of your apps installed, and they will reinstall if you opt into that, but you may get a ton of apps tthat you deleted that may get thrown in there too.
I have not used app brain in a long while but they did have a feature that scans your installed apps and lets save that to your profile, that will be your best choice if that is still a feature. But app data does not get restored, for that you will have too copy over some folders, they should mostly be in android/data but YMMV with that and may be hit or miss if the data gets restored. On a side note if/when you try that install the apps first then copy the android/data folders back over and then restart your phone.
These are your options if your not rooted I may be wrong, but I have restored some games data for a friend by copying that android/data to their new phone
I really hope with google giving out personnel cloud storage that they include a opt in to have your app data stored in their. For normal consumers they do not know xda they do not know root. Having a means to include seemless app backup would be great as for normal people digging through folders to backup app data in case their phone breaks is not something they think about
Ok..
Go to google.com/nexus
Click on the "Beyond Smart" link/shortcut thingy
then read what it says....
Am i missing something?
Chubby_Skunk said:
Ok..
Go to google.com/nexus
Click on the "Beyond Smart" link/shortcut thingy
then read what it says....
Am i missing something?
Click to expand...
Click to collapse
u need to use google's cloud service to do that.
it's like google version of dropbox.
Chubby_Skunk said:
Ok..
Go to google.com/nexus
Click on the "Beyond Smart" link/shortcut thingy
then read what it says....
Am i missing something?
Click to expand...
Click to collapse
It's referring to Google Backup; if you have an option on your Nexus S to b/u your apps/settings to Google servers, then it will automatically restore your apps, and some settings (wifi passwords, etc...) to your phone. It won't restore any data associated with these apps however, i.e. you made to to the 99th level on some game, etc... It's not a special cloud service you have to sign up for, but you do have to check a box or two. It's handy, but not as potentially awesome as they make it sound. Look in the settings menu on your current phone, option will be under Backup and Restore or alike, and you'll be prompted for these options the first time you fire up your new phone.
IF you're backed up currently, it will auto download your apps (including the free ones) to your phone when you sign into your Google acct.
No idea if it works in going from Nexus S to Galaxy Nexus however.
Edit: pic in this post
http://forum.xda-developers.com/showpost.php?p=23420998&postcount=2141
oooh I understand now. Thanks for the help guys!

Data Transfer (moving info from old phone to Note 4)

what all are you guys using to migrate your app data from your current phone to the Note 4? Helium has been my go-to for awhile but i wanted to know if there were any other options out there that i should consider too. (moderators forgive me if this is a duplicate topic, i didn't see any in this forum thus far)
I honestly wouldn't even bother transferring app data over unless it is extremely important. I wouldn't want to carry files from an old phone to a new one. Keep it fresh and don't bring over dirty files. May not do anything bad but just my take. Kinda same thing when you wipe data when flashing roms. Dirty flashing can lead to unwanted issues, just as carrying over files from another phone can.
Unless you find a good app to do so. Keep us posted.
thank you. i'm primarily interested in retaining my game data, such as Subway Surfers, Clumsy Ninja, Angry Birds, etc, where it's taken awhile to level up and i would hate to start fresh. i also always transfer text messages and call logs as well. i use SMS Backup/Restore for my texts, Helium for system settings and other app data, and Verizon Cloud for my call logs. i never rooted the S5, been so busy with work i haven't had time to look into tinkering with those settings, so i know that Titanium Backup would not be an option.
Good question. . . I have used Titatnium Backup in the past problem there however is root on N4.
What tu3218 does make sense as well unless you had some way to guarantee or verify it wasn't going to create a bunch of junk in directories which shouldn't exist.
If someone has a good solution I would like to hear it as well. I have three 2-step verify apps which would be nice to just transfer rather than removing and adding manually.
Helium
I bought the full version of Helium and that will transfer all save game data. I downloaded all my apps fresh from the play store after I activated the note. I then used Helium to restore a backup of the games I wanted to keep my save data on.
I also used reware my backup pro to restore my call logs, small, and mms message database.
cbdudek said:
I bought the full version of Helium and that will transfer all save game data. I downloaded all my apps fresh from the play store after I activated the note. I then used Helium to restore a backup of the games I wanted to keep my save data on.
I also used reware my backup pro to restore my call logs, small, and mms message database.
Click to expand...
Click to collapse
+1 - Righ on cbdudek. That is exactly how I would do it.
* My backup will restore - call logs, contacts, sms, mms etc..
* Helium to restore games' backup
*Not recommend to restore system settings, or old apps. Download fresh from play store. The theory is every time you move into a new house, you need to do a good clean up and throw out all the junks....
appreciate it everyone. about to give Helium a go and see what happens. rather than restoring all of my app data, i only backed up the game data this time around, so we will see how that goes. i'll let you all know in the morning what happens. how do you like your Note 4's thus far?
i never use titanium or any auto backup method to transfer files to a new fone. it always causes tiny little glitches here and there. Best thing to do is start fresh. For contacts and calendar its all on my GMAIL. for text messages I use GO SMS so i can backup and restore within that app no problems. I use nova launcher so i can backup my home screen and all my other screens and restore it with nova no issues. beyond that its all manual input. I have a few remote dvr viewing apps and i configure all those again manually as well as all my mail settings and what not.
Helium works best without root and you can migrate the app over wifi.
Sent from my SM-N910V using Tapatalk
Doesn't your Google account back up app data???
Sent from my SM-G900V using XDA Free mobile app
harrytery said:
Doesn't your Google account back up app data???
Sent from my SM-G900V using XDA Free mobile app
Click to expand...
Click to collapse
Only some apps.

setup 5t from 3

Been trying hard to setup new 5t from my old 3.
Restoring from gmail backup restores no apps - nothing shows in drop down?
Restoring via back to back reinstalls all apps but no app data. Ideally don't want to setup all apps from scratch but SMS copied over must be possible
Any ideas please? Would prefer not to root if possible
https://play.google.com/store/apps/details?id=com.oneplus.backuprestore
There's the new app oneplus switch, never tried it myself but it might work for you.
https://play.google.com/store/apps/details?id=com.oneplus.backuprestore
Brentboy said:
There's the new app oneplus switch, never tried it myself but it might work for you.
https://play.google.com/store/apps/details?id=com.oneplus.backuprestore
Click to expand...
Click to collapse
Thanks does SMS messages but no app data yet - gave up and setup all apps from scratched.

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