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Hi all,
I desperate need help. After an unsuccessful radio flash, my Desire won't even turn on. No response from any buttons or lights. Here's how it happened:
I'm relatively new to Android. I recently bought a Desire, to replace my Touch HD, which has seen about 25 different WM ROMs, over it's life.
I successfully rooted my Desire and had tried a few ROMs. I was sitting on the MoDaCo Custom ROM r17, which was all customised and running perfectly. I'd even used ADB to successfully update my wifi config to connect to my company LEAP-authenticated network.
I decided to flash the latest radio (32.37.00.32U_4.06.00.16_2), from this thread:
http://forum.xda-developers.com/showthread.php?t=687464
I entered Recovery using 'Fake-Flash';
I started flashing the radio image;
All the good messages were scrolling down the screen;
I kept one eye on the phone while I worked on my laptop;
I saw a message saying something to the effect of "Finished installing radio..." (sorry, I don't remember the exact wording);
The blue recovery menu had returned, with 'reboot device' as the default selection;
As I clicked the trackball, I saw another message appear under the 'finished' messages, which said "Writing rad " I guess it didn't have time to print the whole message, when I selected reboot.
The screen went blank then a graphic appeared in the middle (where the recovery exclamation mark and triangle usually appear), of a software box with a curved yellow arrow over it and the android icon peeking out from behind it. I left it for a while (already had that sinking feeling) then pressed the power button. It switched off and stayed there.
Since then, nothing that I've tried has received any response. Various combination's of button pushes, USB connection, removed SIM, SD and battery...nothing, not even an LED.
I've searched and haven't been able to find any solutions to this particular situation. Can anyone help, or am I totally bricked?
Regards, PF.
The radio update does 2 reboots to install it. The software box with yellow arrow is the default graphic used by the fake flash recovery as far as I know so that wasn't any real problem.
I know this might sound silly, but is the battery charged?
socktug said:
The radio update does 2 reboots to install it. The software box with yellow arrow is the default graphic used by the fake flash recovery as far as I know so that wasn't any real problem.
I know this might sound silly, but is the battery charged?
Click to expand...
Click to collapse
No question is silly under this circumstance!
Yes. I'd just taken it off overnight charge. 100%. If I plug the USB cable in now, there is no response from the LED.
Leave the charger plugged into it for about 5 minutes and see if there is any response to it. With the usb bricks it would take nearly 5 mins to register and the led to light up.
I know this isn't a usb brick, but I've not seen anyone with a failed radio flash that has caused the phone to totally die to the extent that it won't even switch on.
I take it you have tried the usual power and volume button combos etc?
I suppose if there is no quick fix for this, the fact that it's totally dead may go in your favour if you try to get it repaired/replaced under warranty
socktug said:
Leave the charger plugged into it for about 5 minutes and see if there is any response to it. With the usb bricks it would take nearly 5 mins to register and the led to light up.
I know this isn't a usb brick, but I've not seen anyone with a failed radio flash that has caused the phone to totally die to the extent that it won't even switch on.
I take it you have tried the usual power and volume button combos etc?
I suppose if there is no quick fix for this, the fact that it's totally dead may go in your favour if you try to get it repaired/replaced under warranty
Click to expand...
Click to collapse
ok. The charger has been plugged in for 35 minutes and still no response.
Also don't want to sound patronizing, but have you taken the battery out and turned on with the back button helld?
Ignore me, just reread your original post.
the procedure u said sounds rite, thats whats ment to happen, when you flash a radio, only other thing that comes to mind is, sure the radio u flashed was for the gsm desire?
so what youre saying is that your phone simply doesnt turn on, not for a second?
if you press the power button NOTHING happens?
are you sure your charger isnt broken?
have you tried charging it through your pc?
have you seen if its recognised through adb devices on your computer?
have you tried a new battery?
if your phone is simply dead, it must be a hardware problem, in which case you can probably send it off for repair and not have your warranty void as the whole phone will need to be replaced. they cant identify if you have voided your warranty if your device doesnt turn on.
cgrec92 said:
so what youre saying is that your phone simply doesnt turn on, not for a second?
if you press the power button NOTHING happens?
are you sure your charger isnt broken?
have you tried charging it through your pc?
have you seen if its recognised through adb devices on your computer?
have you tried a new battery?
if your phone is simply dead, it must be a hardware problem, in which case you can probably send it off for repair and not have your warranty void as the whole phone will need to be replaced. they cant identify if you have voided your warranty if your device doesnt turn on.
Click to expand...
Click to collapse
Right first time. It won't turn on at all. It doesn't react in any way to any of the button combinations I'm aware of from rooting and flashing it. Nothing happens at all.
I live in an HTC household, so I've tried a number of chargers and cables, including the PC's USB port. I haven't tried another battery...but the incumbent battery was holdng a good charge and was 100% at the time. What's more, I remember that the phone can run on the charger without the battery.
Not surprisingly, adb devices shows no connected devices.
I think everyone is right, it's back to HTC. I *hope* you're right that they cover it under warranty. I'm going on the weekend, so I'll let you all know the result.
Thanks to all for your help.
I think you can try to remove battery, leave the phone with no battery for 30 minutes and then try to insert battery and connect to usb without power it on to check if LED (and than the phone) is revived.
I had an Acer Liquid that gave me same problem, pratically when a flash on the radio go wrong, the device go in "protection mode". You must also check on the net if there is a protection mode on Desire too, and if there is a button combination to unlock it. I repeat: i just giving an idea becouse the same problem happened for me on an Acer Liquid, so i'm not sure if it's the same for the Desire.
Good Luck
Maybe a usb brick? No usb is no charging. So when you didn't had a full battery, it may be went wrong on that.
Try another battery, if you can get to one.
peewster said:
Maybe a usb brick? No usb is no charging. So when you didn't had a full battery, it may be went wrong on that.
Try another battery, if you can get to one.
Click to expand...
Click to collapse
In the usb brick situation you can still charge. This isn't it!
socktug said:
In the usb brick situation you can still charge. This isn't it!
Click to expand...
Click to collapse
Ok i didn't know that.
If the phone doesn't turn on at all, you can maybe try sending it back to the shop for replacement. Chances are, they won't be able to know what happened, so you can pretend it just stopped working.
If it gets back to HTC, they probably won't bother to figure out what's wrong with the phone and just give you a replacement. Otherwise, they'll just send you the phone back and you won't have lost much (maybe postage costs?).
ash1684 said:
I think you can try to remove battery, leave the phone with no battery for 30 minutes and then try to insert battery and connect to usb without power it on to check if LED (and than the phone) is revived.
I had an Acer Liquid that gave me same problem, pratically when a flash on the radio go wrong, the device go in "protection mode". You must also check on the net if there is a protection mode on Desire too, and if there is a button combination to unlock it. I repeat: i just giving an idea becouse the same problem happened for me on an Acer Liquid, so i'm not sure if it's the same for the Desire.
Good Luck
Click to expand...
Click to collapse
Thanks for the suggestion. I left the battery out overnight. Then tried to activate it (all the usual button combos) with:
Battery out, USB cable plugged in;
Battery in, USB unplugged;
Battery in, USB in.
I scoured the 'net for anything on protection mode for the Desire...no luck. If there is one, it hasn't been posted yet.
I would just act stupid and try to return it under warranty!
I think it should be ok to RMA this, if its completely bricked there is no way of them knowing that you tried a different radio.
Umbrella Corp. said:
I think it should be ok to RMA this, if its completely bricked there is no way of them knowing that you tried a different radio.
Click to expand...
Click to collapse
Yes, if it's totally bricked then just send it back to HTC and they will change it with no problems just same as acer done with my Liquid
All's well that ends well
Good news...
The HTC service centre were kind enough to replace my 'faulty' handset.
Re-flashed with r19 and radio updated (patiently) successfully.
Thanks all for your support.
Nice one. Glad it worked out for you
I Really didnt even do anything. flashed cm7.0.2 few days ago
with pershoot kernel
been running fine. never overclocked etc.
just few hours ago my phone kept freezing and when i turn it back on it would show black screen, pulled battery rebooted and froze in bootscreen.
wiped dalvik cache wiped cache rebooted been working fine then froze again
same thing happened
repeated the process then forze again so i thought i would wiped the whole thing so did factory reset and it showed something like E:cant mount/recovery/cache or w/e
(i used gmethod to rooted the device.)
....i flashed miui on top of it then flashed kernel and those error popped up again
....i was scraed rebooted...htc logo
for like 10 min...pulled out the battery....now my phone wont turn on... any ideas?
i know the phone is done for real. when i plug into charger nothing comes up
when i turn it on nothing comes up
when i turn it on to hboot nothing comes up
does anyone know where i can get a new motherboard?
i voided the warranty by doing the spring mod
or new screws with void stickers.
It's possible the battery is having problems, i doubt it though, it seems as though youve hard bricked your phone.
does anyone know where i can get the motherboard or better
OEM htc g2 screws with void stickers?
eunkipark92 said:
does anyone know where i can get the motherboard or better
OEM htc g2 screws with void stickers?
Click to expand...
Click to collapse
Haha
Sent from my T-Mobile G2 using XDA Premium App
By the looks of things, any number of factors could be contributing to your Desires errors. However, it does seem like you've messed up the partitioning on the Desire Z internal memory and its giving you errors for it.
Try these steps.
1. Take the battery out and plug in your charger.
If the light doesnt come up try plugging your USB cable into your PC to charge.
If the light still doesn't come up your Desire Z is gone.
However, if the light does eventually come on, go to 2.
2. If any light comes up, then try turning it on.
If the screen turns on and you see ANYTHING besides black thats GOOD. go to 3
If the screen doesn't turn on there may be a motherboard issue.
3. Now if you can get it to turn on and not show black you should try this:
3a. Plug it into your PC then from there hold VOL DOWN and then navigate your way to Fastboot. It should say FASTBOOT USB or something like that.
3b. Flash a stable ROM onto your phone via your PC by going into recovery, mounting as storage then copying a ROM over. Then just flash the ROM onto your Desire Z and it should be fine.
If all this fails you should send it to a repair shop. There's no way you would get warranty to fix it at this point.
so ok i managed to get mini usb cable
When i conntected my phone to charger last night the orange battery light came on.
but nothing else.
when i clicked voulme down button then connected it to my computer it vibrated 5 times then green light came on.
And on my computer it showed up as Qualcom CDMA technologies MSM.
im searching everywhere to see if i can fix it. at this point any help would be appreciated.
I did notice that even though the phone wasnt turning on the phone was getting hot? (it wasnt connected to the charger obviously.)
when i did battery pull and leave it out it cools down. when i put it back in and turn it back on it gets hot after a while even though the screen and everything does not turn on.
Do this:
Pop out the battery and leave it for maybe 1 minute.
Then put the battery back in and see if the phone gets hot. If the phone does get hot skip passed 3 and 4.
Now assuming the phone doesn't get hot, plug it into your charger for about 5 minutes before turning the phone on. Try and get into Fastboot/Bootloader.
Once in your bootloader, just navigate your way to recovery and flash a new rom.
If the phone/battery gets hot it means its turned itself on as soon as the battery has gone and the phone isn't displaying anything. You should try just plugging the phone into the charger and turning it on. See if you get anything up on the screen. If you do then just jump into recovery and flash a rom.
Otherwise, if the screen always stays black regardless of what you do, send it in for repairs.
Aegishua said:
Do this:
Pop out the battery and leave it for maybe 1 minute.
Then put the battery back in and see if the phone gets hot. If the phone does get hot skip passed 3 and 4.
Now assuming the phone doesn't get hot, plug it into your charger for about 5 minutes before turning the phone on. Try and get into Fastboot/Bootloader.
Once in your bootloader, just navigate your way to recovery and flash a new rom.
If the phone/battery gets hot it means its turned itself on as soon as the battery has gone and the phone isn't displaying anything. You should try just plugging the phone into the charger and turning it on. See if you get anything up on the screen. If you do then just jump into recovery and flash a rom.
Otherwise, if the screen always stays black regardless of what you do, send it in for repairs.
Click to expand...
Click to collapse
yea it stays black no matter what i do,, but it does get hot though.
Farout.. you should really send it to a repair shop then. The reason why is because you can't do anything to the device without the screen on. You can try and hope for it to boot into HBOOT but you would have better luck sending it off on Warranty or to a phone repairs place.
Aegishua said:
Farout.. you should really send it to a repair shop then. The reason why is because you can't do anything to the device without the screen on. You can try and hope for it to boot into HBOOT but you would have better luck sending it off on Warranty or to a phone repairs place.
Click to expand...
Click to collapse
yae the replacement is already on their way
Haha thats brilliant. Don't brick this one lol.
Hi everyone,
my phone simply won't turn on anymore. It was still working fine yesterday and before I went to sleep I plugged it in the original AC charger like everyday (the phone was on ~50% battery and still working after I plugged it in). But when I tried to wake up to phone in the morning nothing happened. I disconnected the charger and tried to turn on the phone again but still nothing. Then I tried connecting it to my computer but that did not work either. The phone does not show any signs that it is "alive".
I checked the charger and usb port of the phone if their is any visible hardware damage but there wasn't. The phone is only 3 weeks old and was working fine until yesterday. It was running on MDB08M and the bootloader was unlocked so I do not know if I can send it back on warranty.
Anyone here who got the same problem and found a solution?
(sorry for my bad english)
I would try connecting it to the PC and check device manager for any signs of life.
I had a similar problem, the charger died but luckily I had a spare charger
Sent from my Nexus 5X using Tapatalk
I have tried connecting it to my computer but there is no sign of life.
I guess there is no other choice than sending it back to google with the bootloader unlocked ...
My phone has died almost the same. It started to reboot itself like almost everytime ((( and same with unlocked bootloader.... I had mine for 2 weeks. Now I wonder if its common issue with N5X... Did you send your to repair???
This just occurred on my phone. Working just fine with 80% battery. Started GMaps to get some directions. Hung for a couple of seconds then just turned off. Won't respond to button pushes and won't go into recovery mode either. It's like the phone is dead dead.
All these threads about 5xs dying. I guess I better really start saving for a op3t. ? I've had mine a year and it's been fine but from what I've gathered from reading, someone said that's when they usually bite it is a year+... ?
Sent from my Nexus 5X using XDA-Developers Legacy app
Not sure if it has anything to do with it or not but I never leave mine plugged in all night. I zap it an hour and roll out... Always scared it would melt for some reason..lol
Having a bit of a nightmare day! I have a 855 G3 and have had it around 18 months. Its rooted, and has been running ok.
Today, I was using the phone, then had to do something. When I went back to it, it was off and wont come back on.
I have tried lots of things - removing battery and plugging in, leaving battery out for a while, trying to plug in without battery, holding down various buttons in various sequences, pluging into the PC - and nothing at all.
One time I took the battery off and plugged it in, I did get a display that indicated there was no battery installed. I then put the battery one and a charging screen came up for a few moments, then it went dead again.
Anything else I can try, or has it got to go off for repair?
I saw this http://forum.xda-developers.com/sprint-lg-g3/general/guide-fix-hard-brick-recovery-guide-t3132359 but I don't want to do that if I can still get a repair under warranty.
Its bought from Amazon Germany and I have to send it back to them, they are happy to repair it. Is it going to be a problem that its been rooted?
One last question. I need to buy a cheap, but reasonable phone to keep me going in the meantime. Any suggestions? Saw a Moto G 2nd gen.
same thing happened with me as well Mine is US Cellular G3
the diff is
I was trying to boot in recovery ( TWRP , mine was rooted ) but it looked as if TWRP was gone to i pulled battery and restarted and used the native AUTOREC app to reinstall TWRP once done when i tried to boot in recovery
my phone never woke up
and its still in same state
( you were lucky to see charging screen for a few seconds , but i instead just see that empty battery screen when i plug it in without battery , that too goes away once i plug the battery inside
guyz plz help
lord dredd said:
same thing happened with me as well Mine is US Cellular G3
the diff is
I was trying to boot in recovery ( TWRP , mine was rooted ) but it looked as if TWRP was gone to i pulled battery and restarted and used the native AUTOREC app to reinstall TWRP once done when i tried to boot in recovery
my phone never woke up
and its still in same state
( you were lucky to see charging screen for a few seconds , but i instead just see that empty battery screen when i plug it in without battery , that too goes away once i plug the battery inside
guyz plz help
Click to expand...
Click to collapse
I think I have tried everything now. Ordered a new battery to try, which should arrive in the next few hours but I am not holding my breath. So, looks like its got to go back to Germany and hopefully they will repair or replace it!
superdon said:
I think I have tried everything now. Ordered a new battery to try, which should arrive in the next few hours but I am not holding my breath. So, looks like its got to go back to Germany and hopefully they will repair or replace it!
Click to expand...
Click to collapse
Too bad , and yes believe me new battery might not solve it , but then keep your fingers crossed.
all the best
New battery just arrived. So, I put it in and it started to boot! The LG logo came up, I got excited and then....bang turned off! Very strange.
Sort of the same happened to me today. Let's hope is battery.
My G3 shut down suddenly although battery was at apologize 75%, blue screen and splash logo and flickering and then black screen.
After some time I managed to boot up and then 2-3 minutes later...off again. Repeating procedure, booting up and then immediately booting twrp. I thought something is wrong with my setup: fulmics 3.7 and xceed kernel latest nightly; managed to restore a backup (stock rooted MM) and everything was fine.
Phone boot up normally, apps beginning to update, made a few calls...and then...boom...shut down with the same flickering to blue screen. I hope is battery issue related. My phone is from August of 2014 and a bit abused since December (MM update).
superdon said:
Having a bit of a nightmare day! I have a 855 G3 and have had it around 18 months. Its rooted, and has been running ok.
Today, I was using the phone, then had to do something. When I went back to it, it was off and wont come back on.
I have tried lots of things - removing battery and plugging in, leaving battery out for a while, trying to plug in without battery, holding down various buttons in various sequences, pluging into the PC - and nothing at all.
One time I took the battery off and plugged it in, I did get a display that indicated there was no battery installed. I then put the battery one and a charging screen came up for a few moments, then it went dead again.
Anything else I can try, or has it got to go off for repair?
I saw this http://forum.xda-developers.com/sprint-lg-g3/general/guide-fix-hard-brick-recovery-guide-t3132359 but I don't want to do that if I can still get a repair under warranty.
Its bought from Amazon Germany and I have to send it back to them, they are happy to repair it. Is it going to be a problem that its been rooted?
One last question. I need to buy a cheap, but reasonable phone to keep me going in the meantime. Any suggestions? Saw a Moto G 2nd gen.
Click to expand...
Click to collapse
Same here, no recovery, no download mode, nothing... I've tried shorting the pins and using boardiag (tests are all PASS except for SDRAM which I've been told it needs a power source to boot the device a.k.a battery ) so i highly suspect it's a battery thing
Sent mine back today. Got a Moto G to keep me going in the meantime.
Mine is now on the way back to me after a quick turnaround. Not sure what they have done to repair as can't log on to the repair tracking website for some reason, but will find out next week when it arrives.
Still waiting, but I now have the repair report. The phone they are sending back has a different serial number, so I presume they are sending a new/refurb phone?
I've sent my phone(with the same symptoms) last week in service under warranty although it was rooted and from service center I have a tracking information that it was repaired (probably mobo replaced). So, I will know for sure in a couple of days
Try connecting it to PC without battery, you notatras that it decteta pc , if so you are lucky , you step tutorial, the files are only for d855
https://mega.nz/#!6Zt0iDCC!dh5K-THYZp0nk-cIjgQ-zX1rBJ6Lhu_c0cv30mpT7Gs
instructions in Spanish , a question shout
I have a N5X, unrooted, bootloader locked, 7.1.2 stock. It happened twice in the last week, the phone used to work perfectly before that. I just pick it up as usual but it doesn't turn on anymore, I tried multiple times to boot it normally or in bootloader mode but nothing happened; then the next morning I plug it into the wall the led flashes red and it reboots normally. I thought it could only happen once but it happened again yesterday night and as usual this morning it booted up. Does anybody know what the problem may be caused by? What can I do? The phone still has warranty and if no solution is found I'll send it back to Google. Sorry for my english.
I have had the exact same problem, mine only occurs when the phone is ran down to 0% and powered off. I never let that happen but I have a 3 year old son who repeatedly does it, and every time i hold my breath, praying it will come back on. Well i am holding my breath and praying once again this morning,hoping it will power back on. Do you think it could be some kind of "protected mode"to keep the battery or something else from overheating or whatever?
alezmoroni said:
I have a N5X, unrooted, bootloader locked, 7.1.2 stock. It happened twice in the last week, the phone used to work perfectly before that. I just pick it up as usual but it doesn't turn on anymore, I tried multiple times to boot it normally or in bootloader mode but nothing happened; then the next morning I plug it into the wall the led flashes red and it reboots normally. I thought it could only happen once but it happened again yesterday night and as usual this morning it booted up. Does anybody know what the problem may be caused by? What can I do? The phone still has warranty and if no solution is found I'll send it back to Google. Sorry for my english.
Click to expand...
Click to collapse
If you need the phone and are confident, try unlocking the bootloader, reflashing stock factory image and relocking the bootloader again. You will lose all the data, though.
If you can live without a phone for a while, just send it to Google/LG. Nothing else one can do imho.
When my phone was in the last steps of dying (eventual bootloop), I could disconnect the battery and it'd get farther through the boot cycle, or even once booted. Basically, after it wouldn't react to any buttons or combos, I would disconnected and reconnected the battery. Then I could give things another shot. So I'd start it, it'd make it to the colored circles, or I could boot to the recovery menu, and try some things, but at some point it would go black. Then it would not react to anything unless I disconnected the battery. Then it would react to the buttons again and eventually one of the steps would make it go black. And then take a disconnect to get another try.
It sounds like your phone may be close to dying.
By the way, I only opened it up since I was past the warranty expiration date, and LG extending the warranty to about 18 months wasn't a known thing at the time. It is actually easy to get everything apart, but hard not to make dings in the plastic cover even using plastic tools.
I would say, back up everything you can from it and expect it is going to get worse. Redoing the OS didn't save mine.