Nexus 5x stock flashlight freeze - Nexus 5X Q&A, Help & Troubleshooting

Hello. Basically,the problem is with the flashlight,when I turn it on at the quick settings menu,the phone freezes and the only thing I can do is restarting phone via holding power button. Today I tried taking video with flashlight and phone also froze. I updated to Nougat and the problem is still here. The only thing is, I don't actually know if the problem was here when the phone had 6.0. MM out of the box, I did not test the flashlight and updated to 6.0.1.. Phone is not freezing when I take photos at night with flashbulb.
The phone is 2 days old, it's basically brand new.
Ah, I forgot to tell,I did factory reset twice and started from fresh,also wiped cache partition and nothing has changed.

crispyz said:
Hello. Basically,the problem is with the flashlight,when I turn it on at the quick settings menu,the phone freezes and the only thing I can do is restarting phone via holding power button. Today I tried taking video with flashlight and phone also froze. I updated to Nougat and the problem is still here. The only thing is, I don't actually know if the problem was here when the phone had 6.0. MM out of the box, I did not test the flashlight and updated to 6.0.1.. Phone is not freezing when I take photos at night with flashbulb.
The phone is 2 days old, it's basically brand new.
Ah, I forgot to tell,I did factory reset twice and started from fresh,also wiped cache partition and nothing has changed.
Click to expand...
Click to collapse
Happens sometimes with me too
If anyone provides a WORKING solution. I'll give 5 thanks
This random freeze issue is bugging me a lot .. because I can't use my phone to the fullest because of this random freeze
(Please ignore grammatical mistakes if any )

crispyz said:
Hello. Basically,the problem is with the flashlight,when I turn it on at the quick settings menu,the phone freezes and the only thing I can do is restarting phone via holding power button. Today I tried taking video with flashlight and phone also froze. I updated to Nougat and the problem is still here. The only thing is, I don't actually know if the problem was here when the phone had 6.0. MM out of the box, I did not test the flashlight and updated to 6.0.1.. Phone is not freezing when I take photos at night with flashbulb.
The phone is 2 days old, it's basically brand new.
Ah, I forgot to tell,I did factory reset twice and started from fresh,also wiped cache partition and nothing has changed.
Click to expand...
Click to collapse
Exchange the phone for a replacement.
Sent from my Nexus 5X using Tapatalk

Related

[Q] Turns off after making picture

Hi,
Since a week or so, Im experiencing a weird problem with my Desire HD.
This is not always happening, but it happens very sometimes.
When I make a picture, the flash flashes, and the phone turns off... and it will not turn on by pushing the on/off button.
Only taking out the battery, and put it back in helps to get the phone starting up again.
After it is started up, the automatic blacklight adjusting is turned off, and the screen is on full brightness.
Does anyone else experience this problem either? and maybe having a solution?
Btw, it's not the SD, it also happens with a different SD.
Thanks in advance!
Greetz,
Joshoon.
Bump,
No one having an idea?
I only remember it happening the first day I bought it. Almost took it back for replacment, but then I solved it by removing the battery .
It never happened since, and the only thing I did after that was install the latest HTC update.
Check if you're updated.
I've experienced something close to this, only that my phone didn't shut down but just the camera app was closing anytime I tried to take a picture or record a video. Restarted the phone and everything works ok ever since.
Foladko said:
I only remember it happening the first day I bought it. Almost took it back for replacment, but then I solved it by removing the battery .
It never happened since, and the only thing I did after that was install the latest HTC update.
Check if you're updated.
Click to expand...
Click to collapse
My DHD was up-to-date when it happend.
It happend 2 times now.
I contacted HTC about it, there were not known with the problem, and the employee told me it could be a software problem, so they told me to do a factory reset.
Just did that, I hope the issue doesn't pop up again.
I'll keep the thread updated
Update!
Still had not the issue again, so HTC were probably right!
I still have that problem with shutting down phone after taking pictures with flash. I think it's battery related because it happens then battery is lower than 50%. All updates installed and I've done factory reset a couple of times. Anybody find a solution for this annoying problem?
raso86 said:
I still have that problem with shutting down phone after taking pictures with flash. I think it's battery related because it happens then battery is lower than 50%. All updates installed and I've done factory reset a couple of times. Anybody find a solution for this annoying problem?
Click to expand...
Click to collapse
I'm now switched to Galaxy Note since December, but it did not happen again with my Desire HD.
I also had a custom ROM on my Desire HD mostly after this all.
So you could try that too.
if your DHD turn off after take picture with flash, just replace battery will fix this, i'm tested with my DHD at 12/22/2013

[Q] the screen off and I couldn't open my device

Today when leave my phone for 5 min then the screen off and I can not open it again until after pressing long on the power button, the tab Restart and worked and when left without using it for for 5 minutes, the screen off again.
and I opend it by restarting
Did a factory reset, but the problem still found.
nemo_waly said:
Today when leave my phone for 5 min then the screen off and I can not open it again until after pressing long on the power button, the tab Restart and worked and when left without using it for for 5 minutes, the screen off again.
and I opend it by restarting
Did a factory reset, but the problem still found.
Click to expand...
Click to collapse
Plz help me
nemo_waly said:
Plz help me
Click to expand...
Click to collapse
I had this problem to once, after restart it works again and others also had this problem. Someone fixed it by disassembling the device and was about LCD ribbon that cause this behaviour. Bad quality control as it seems to be and shame on Samsung.
Send it back and replace it if possible, or for repairs and if want to fix it you self:
http://forum.xda-developers.com/showthread.php?t=2643122
I had this problem but after rooting my device, so I did re-flashing with stock rom and everything went normal.
I think it is a software not a hardware error. I had this problem with nearly all Samsung tablets (p-1000, p6200, 7500 and lately with the note 10.1_2014)
and every time I did re-flashing with stock rom and everything went normal.
skyhigh73 said:
I had this problem but after rooting my device, so I did re-flashing with stock rom and everything went normal.
I think it is a software not a hardware error. I had this problem with nearly all Samsung tablets (p-1000, p6200, 7500 and lately with the note 10.1_2014)
and every time I did re-flashing with stock rom and everything went normal.
Click to expand...
Click to collapse
Thanks a lot for your help.
Some body told me this software problem and others told hardware and I must replace the screen.
I am writing now from my device which had this problem, i bought the phone from KSA from 2 weeks ago and from the first day of use it made restart about 10th time per day until appear this problem, so I'll try to send it to Samsung office their.
I hope they can solve this problem or replace it.

LG G3 D855 shutsdown on its own

Hello,
So I bought a G3 the day before yesterday and yesterday was my first day with it, and for that first day my phone had shutdown twice on its own. The first time was when my phone was lying on the bed and doing nothing, it had around 50% battery and was not hot or anything.
The second time was this night i don't know when, i have put my G3 on the charger and went to sleep i woke up and it had shutdown.
I didn't made factory reset when i got i from the box which i will when i come home from work and hopefully this will fix it, but does anyone have a problem like that? If is something serious i will be disappointed to return the phone.
p.s. My previous phone was galaxy s2 and had this king of problem only with custom roms and kernels, but i have not put anything on the G3 yet, except activating the developers options and had switched it to ART and the first time the phone had shutdown i thought that the art was the issue and switched it back to dalvik, the second time though was on dalvik.
Dredd90 said:
Hello,
So I bought a G3 the day before yesterday and yesterday was my first day with it, and for that first day my phone had shutdown twice on its own. The first time was when my phone was lying on the bed and doing nothing, it had around 50% battery and was not hot or anything.
The second time was this night i don't know when, i have put my G3 on the charger and went to sleep i woke up and it had shutdown.
I didn't made factory reset when i got i from the box which i will when i come home from work and hopefully this will fix it, but does anyone have a problem like that? If is something serious i will be disappointed to return the phone.
p.s. My previous phone was galaxy s2 and had this king of problem only with custom roms and kernels, but i have not put anything on the G3 yet, except activating the developers options and had switched it to ART and the first time the phone had shutdown i thought that the art was the issue and switched it back to dalvik, the second time though was on dalvik.
Click to expand...
Click to collapse
I have the exact same problem. The past few days when I go to bed and wake up in the morning, the phone has shut itself off. I haven't rooted or installed any custom roms.
I would advise you both to take a factory reset, only install apps you need for a few days and see if the problem persists, if it doesn't install your apps back one by one as it may well be a particular app causing the reboots.
If you still get reboots after the reset and with no apps installed then you may have to take the phone back to swap it.
Lennyuk said:
I would advise you both to take a factory reset, only install apps you need for a few days and see if the problem persists, if it doesn't install your apps back one by one as it may well be a particular app causing the reboots.
If you still get reboots after the reset and with no apps installed then you may have to take the phone back to swap it.
Click to expand...
Click to collapse
Yes as I said in the first post the factory format and hard reset will be the first thing that will be done as soon I am at home. About the apps i have pretty much basic apps (facebook, messenger, soundcloud, etc) all from the market except smashhit of which i have the apk and installed from the internal memory.
Except those apps I have 2 mp3s and some wallpapers and nothing else, becouse when i got my phone it was late on the evening and i had no time to do anything else. So the phone is pretty much out off the box and I was verry frustrated when the secound shutdown happened, becouse i tought the first was from the ART runtime.
Anyway today I will have more time to spend on the phone and we will see what will happend.
p.s. The phone does not reboots, just shuts off.
Dredd90 said:
Yes as I said in the first post the factory format and hard reset will be the first thing that will be done as soon I am at home. About the apps i have pretty much basic apps (facebook, messenger, soundcloud, etc) all from the market except smashhit of which i have the apk and installed from the internal memory.
Except those apps I have 2 mp3s and some wallpapers and nothing else, becouse when i got my phone it was late on the evening and i had no time to do anything else. So the phone is pretty much out off the box and I was verry frustrated when the secound shutdown happened, becouse i tought the first was from the ART runtime.
Anyway today I will have more time to spend on the phone and we will see what will happend.
p.s. The phone does not reboots, just shuts off.
Click to expand...
Click to collapse
Is it definitely off or is the phone just stuck on a black screen? It is quite common on some devices when something is not quite right for the kernel to be unable to wake the phone up, the phone is still technically on but stuck in deep sleep.
does holding the power button for 2 seconds turn it on? or do you have to hold it for say 7-8 seconds?
Lennyuk said:
Is it definitely off or is the phone just stuck on a black screen? It is quite common on some devices when something is not quite right for the kernel to be unable to wake the phone up, the phone is still technically on but stuck in deep sleep.
does holding the power button for 2 seconds turn it on? or do you have to hold it for say 7-8 seconds?
Click to expand...
Click to collapse
It is definetly shut down around 2 seconds(the normal time to hold the power button to turn on) it turns on and work perfectly and does not show anything suspicious in its behavior, it's super fast, not laggy and etc, may be a little high on ram consumptions but with this havy skin i think it is normal or could not be normal idk, the ram consumptions go from about 1,2GB the lowest i have seen to up to 2,3 the highes i have seen.
Anyway about the shut off think yes defenetly 100% sure it is off, it happend again a while ago and i thoght the same thing may be it si deep asleep even i had chacked the weather 10 min ago and call myself from a friends phone and the operator said that the phone is off or i am somewhere without network covarage.
i got same problem. it turn off it selft and black screen even battery still 70%. rmust remove the battery to restart again, ealy bad. huft
mandrive said:
i got same problem. it turn off it selft and black screen even battery still 70%. rmust remove the battery to restart again, ealy bad. huft
Click to expand...
Click to collapse
If you have to remove the battery to get it to restart then its not actually shut off, its just stuck in deep sleep! which is usually caused by a bad app.
Yes if you have to remove the battery the problem is different, i just have to push the power button and it boots right away after it have shuted off by its self........
i didnt have this issue with my 855. but i did a factory reset after i got the phone just for the hell of it
So it's reset time i finally have some time to the some staff on the phone so hopefully everything will be fine. I will post if this fix or not the problem to inform the other people in this thread.
Dredd90 said:
So it's reset time i finally have some time to the some staff on the phone so hopefully everything will be fine. I will post if this fix or not the problem to inform the other people in this thread.
Click to expand...
Click to collapse
did you have any luck with the problem? I have the same issue, performed a factory reset and restored, hopefully it will fix too..
Hi all!
I have and have had the same problem and think I've pinpointed the problem to Google Search but can't 100% confirm it yet. I didn't do a factory reset when I got the phone and it shutdown during the night. I did a factory reset, made sure it got enough time to update everything properly. Problem was gone and worked fine. HOWEVER, the phone kept asking me which home screen I prefer at random times when I hit the home button. With random I mean like 4+ times per day. I searched the net and found a threat saying that a guy with a G2 solved the problem by removing Google Search updates. So I decided to do just that and get the factory version back and the questions disappeared but guess what, the phone shut down the following night.
Any takers or might this just be random? Note that it was working fine for three days with the updated Google Search and shutdown the first night after the downgrade.
So I did hard reset and so far so good the phone had not shutted down itself, and I updated everything which need to be updated (mentioning this for the guy with the upper post). So far so good I will keep you in touch if something goes bad...
Dredd90 said:
So I did hard reset and so far so good the phone had not shutted down itself, and I updated everything which need to be updated (mentioning this for the guy with the upper post). So far so good I will keep you in touch if something goes bad...
Click to expand...
Click to collapse
Let me know if you also encounter the problem with the home screen questions! :good:
Good luck!
mandrive said:
i got same problem. it turn off it selft and black screen even battery still 70%. rmust remove the battery to restart again, ealy bad. huft
Click to expand...
Click to collapse
Had you enabled ART instead of Dalvik ?
turt said:
Had you enabled ART instead of Dalvik ?
Click to expand...
Click to collapse
whether the use of ART
The problem will be resolved?
I suggest take it to your dealer and get it replaced asap. I've seen lots of returned phones(my job at XXXXXXX company ) with the same issue, and as long as the defect is reproducible the dealer will give you a new phone. If it's outa replacement period then they'll probably repair it.
aaaaaaaaaaaaaaaaaaaaand shut down again but this time it took quite a bit time longer to shut off by its self so i tought the problem was fixed, but it's not, so i am going to the store which i buy it from to replace the device.....
Does this also happen with the korean models?

Freezing at initial android set up?

I just got my brand new OP3, opened it and turned it on to start setting it up, it freezes inside the android set up and then restarts itself after a few seconds of being frozen.
Any solutions? I really don't want to return it, I find it a bit stupid it doesn't even work out of the box
Might be a dud. They happen. RMA it.
LaysDarren said:
I just got my brand new OP3, opened it and turned it on to start setting it up, it freezes inside the android set up and then restarts itself after a few seconds of being frozen.
Any solutions? I really don't want to return it, I find it a bit stupid it doesn't even work out of the box
Click to expand...
Click to collapse
I don't own this phone, but this happened to me with a Nexus, I turned it off, was able to get into recovery mode with button combinations, then I factory reset, cleared cache, and rebooted, it was fine.
I hope you can give it a try
Sent from my XT1097 using XDA-Developers mobile app
mr mystery said:
Might be a dud. They happen. RMA it.
Click to expand...
Click to collapse
markdexter said:
I don't own this phone, but this happened to me with a Nexus, I turned it off, was able to get into recovery mode with button combinations, then I factory reset, cleared cache, and rebooted, it was fine.
I hope you can give it a try
Click to expand...
Click to collapse
Tried doing the Factory reset thing, no luck. Talked to OP support and the guy told me to submit a ticket with my issues, and that a "level 2 technician" would help me.
So I got home and plugged it into my PC, turns out the phone doesn't freeze when plugged in via USB. But on the included charger, and without being plugged into anything, it freezes and reboots itself in a continuous loop.
Keep us informed I'd like to hear what the problem/solution is
Hello, i have the same issue, did u find the solution ?
tenzeu said:
Hello, i have the same issue, did u find the solution ?
Click to expand...
Click to collapse
I also had my Oneplus 3 in a bootloop and freezing while showing either the 1+ square or the rotating red dots.
After I tried to get it repaired by talking with support and had been using my old phone for a few days and reflashing the ROM and recovery many times. I got it working again (ish) now it only freezes ones a day.
Support is a pain, I'm waiting for a level 2 techician for almost a week now.
So I any of you know a solution or have a confirmation that it is a hardware failure, I think we all would like to hear about it.

Note 2 keeps restarting everytime!

Hi guys. A relative asked me if i can repair his note 2. I think his network was locked and the phone keeps restarting everytime. I flashed a new firmware on the phone. The one I use on mine..XXUFNG1, and also I went into recovery and clear data and cache after flashing. But still the phone keeps rebooting everytime. Why is that and how can I fix this?
Note : It's not bootloop or anything. You can switch on the phone, use it for like 5mins and then it freezes and restarts itself. And it goes on like that. Sometimes it doesn't restart also and you can use for more. But most of the time after 5mins, it restarts.
naeem86 said:
Hi guys. A relative asked me if i can repair his note 2. I think his network was locked and the phone keeps restarting everytime. I flashed a new firmware on the phone. The one I use on mine..XXUFNG1, and also I went into recovery and clear data and cache after flashing. But still the phone keeps rebooting everytime. Why is that and how can I fix this?
Note : It's not bootloop or anything. You can switch on the phone, use it for like 5mins and then it freezes and restarts itself. And it goes on like that. Sometimes it doesn't restart also and you can use for more. But most of the time after 5mins, it restarts.
Click to expand...
Click to collapse
ROM?kernel?
hishamnoobie said:
ROM?kernel?
Click to expand...
Click to collapse
Everything stock..like I said! Before flashing to the newest rom too, everything was stock.
Was the phone dropped or exposed to moisture? Possible battery problem? Reboots even when connected to a charger?
audit13 said:
Was the phone dropped or exposed to moisture? Possible battery problem? Reboots even when connected to a charger?
Click to expand...
Click to collapse
Hi..thanks for reply. I tried another battery in it. The one I use myself. But it still restarts. I don't know if the phone was dropped or anything though. The relative just told me that it needs to be unlocked. Do you think it's software related? Or something is damaged in the phone?
Since it is running a stock ROM and still behaves this way after a factory reset, I think there is a hardware problem.
I might have a similar problem. I copy from another thread:
Hey guys,
I like this rom so far. But since 2 weeks I got an issue.
My phone randomly turns off, atleast I guess that's what happens. Sometimes the "notify" LED is on permanently but the display won't go on. To start the phone again I have to put out the battery and put it back in.
My battery is randomly empty pretty fast even if I just let the phone turned off. This happens like every 5 minutes.
I already bought a new battery but the problem hasn't changed.
What to do now? :>
Click to expand...
Click to collapse
I like the phone. It's over 5 years old and runs like the first day. Except it DOESN'T wake up anymore after a short time when the screen is off. I can press the power/home button as many times as I want and wait for 5 minutes, screen will still be off. Only way to "wake" it up again is to put the battery out and in again.
Currently I don't have enough money to buy a new phone and I can get a new motherboard for 25$. But I'm not sure if this will fix my problem.
I'm not even sure if this is the ROMs problem since it worked with all earlier versions of this rom perfectly and even the latest release worked for weeks/months.
Click to expand...
Click to collapse
As long as I leave the screen turned on the display/phone won't go off and I can use it as always. Even the battery don't drop drastically then.
It might be exposed to moisture tho. When I take a hot shower I'll leave it on the window sill and the room gets steamy.
ROM: [7.1.2 r24] LineageOS for N7100 [Unofficial] - Version from 08.10.2017
GAPPS: Open Gapps ARM 7.1 Aroma - 03.05.2017
Baseband: N7100XXUFND3
Ril and other stuff I don't know where to check.
Some years ago I had the SDS and the motherboard was changed without the EMMC bug.
Sometimes my phone only charges in slow mode too.
I try a clean install and newer pico gapps now. Maybe it will solve the problem. I'll reply then if it worked or not.
[EDIT]
Since my phone was low on battery I turned it off completly and put it on the charger. After an hour or so I wanted to look after it.
The green charging light stays on and if I want to turn the phone on nothing happens. The light stays on even after removing the charger.
Seems like a hardware, not a rom problem? Will changing the motherboard fix this?
[EDIT 2]
Quick update. I fully wiped/factory resetted and clean installed newest version of this ROM + newest mini pico GApps. Still the same problem. Gonna try it with another ROM/kernel now and if the problem persists it's a hardware fault.
[EDIT 3]
Fully wiped again and changed ROM+Kernel. Still the same problem.

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