All of a sudden dead battery? - Verizon Note 7 Questions & Answers

My phone was working fine today but seemed to run very hot. My phone was at 60% but 30 minutes later it was dead without using it. It's charging now but that's weird. Maybe all the batteries are crap? Does anyone know what is wrong with the batteries and how Sammy figured out the problem so quick? Shouldn't have sealed the phone anyway. There was nothing wrong with the slim removable back on my note 4.

Hard to make an IP68 rated device with a removable battery
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pego99 said:
My phone was working fine today but seemed to run very hot. My phone was at 60% but 30 minutes later it was dead without using it. It's charging now but that's weird. Maybe all the batteries are crap? Does anyone know what is wrong with the batteries and how Sammy figured out the problem so quick? Shouldn't have sealed the phone anyway. There was nothing wrong with the slim removable back on my note 4.
Click to expand...
Click to collapse
This has happened to me and others...
http://forum.xda-developers.com/tmobile-note-7/help/abnormal-battery-usage-t3455669/page3

neyenlives said:
Hard to make an IP68 rated device with a removable battery
Sent from my SM-N930V using Tapatalk
Click to expand...
Click to collapse
:werd:

Related

Galaxy nexus dead?

Hi
Long story short:
I removed my sum card from my galaxy nexus whilst turned on and put in my nexus s. The galaxy nexus was left in my glove box for 6/7 hours with the battery still in.
Just come to it now and its dead. Tried two chargers and nothing happens to the phone.
Any ideas people? Is there a hard reset I can or any advice? It just seems like there's nothing left in it!
Thanks for your help in advance.
Sent from my Nexus S using xda premium
Don't pull the SIM card whith your phone switched on.
Try removing the battery for a few minutes.
Maybe because you used a sum card instead of a sim card?
Sent from my Galaxy Nexus
Seems strange to me. You should be able to pull the sim with it on (it won't like it but it won't nuke it).
How long did you have the chargers plugged in for? Were you getting the charge/battery symbol when they were plugged in?
I'd plug it in and leave it for at least half an hour. Then see if it turns on, if it doesn't come on at least try and get it in to fastboot mode. If that fails then return it.
Odd
Hmm, I didn't pull my sim card. Only change to the phone as purchased from Costco about 3 weeks ago, is substitution of extended battery for stock.
Was working last night, off charger. THis mornining wouldn't power on, and doesn't seem to want to charge. I've swapped out original battery, but nothing on that one either.
I'll give it a few more hours on charge, then am at a loss.
did you hold the power button down? sometimes you gotta hold it down real long.
Valynor - nice one that's worked!! Thank you!
Paul - zzzzz
Sent from my Nexus S using xda premium
The rest of you thanks for your comments.
I had tried charge for 3 hours and nothing, held all buttons down and nothing. Never had that before.
Sorted with a long battery pull as opposed to a short one! FYI
Again thanks for quick responses
Sent from my Nexus S using xda premium
Long Battery Pull Worked
I can confirm that the long battery pull worked for me also.
Unplug from USB, remove battery 5 min, put it back together and voila.
Strange, though.
Addition: After going back into recharging state, the battery was shown as >40%, so not sure this was about a discharged battery. Maybe some other state the phone got into only solved by long battery pull.
sounds like it's just a battery problem
get a new battery and it should be back to normal
that battery is as good as dead, never let a battery drain to Zero juice, it kills them completely, it happened to me several times, it wont charge back
meso100 said:
Hi
Long story short:
I removed my sum card from my galaxy nexus whilst turned on and put in my nexus s. The galaxy nexus was left in my glove box for 6/7 hours with the battery still in.
Just come to it now and its dead. Tried two chargers and nothing happens to the phone.
Any ideas people? Is there a hard reset I can or any advice? It just seems like there's nothing left in it!
Thanks for your help in advance.
Sent from my Nexus S using xda premium
Click to expand...
Click to collapse
Thanks for the advice. the same thing is going on with my device. Damn, I hope your solution works for me. Life without my GN is not a life I care to ponder
GCurry said:
I can confirm that the long battery pull worked for me also.
Unplug from USB, remove battery 5 min, put it back together and voila.
Strange, though.
Addition: After going back into recharging state, the battery was shown as >40%, so not sure this was about a discharged battery. Maybe some other state the phone got into only solved by long battery pull.
Click to expand...
Click to collapse
---------- Post added at 10:17 PM ---------- Previous post was at 10:04 PM ----------
Thank you so much for the advice! Of all of the 5 the different android phones that I've owned, I had never encountered this issue until tonight. So, I was really starting to freak out until I tried your suggestion, which worked. You rock sir!
Valynor said:
Don't pull the SIM card whith your phone switched on.
Try removing the battery for a few minutes.
Click to expand...
Click to collapse
Glad it helped.
The reason for the "long" battery pull is simply that devices like smartphones are never 100% "off", even when they are "off" .. there is still some circuitry alive that checks for button presses etc. Those use very very little power so it takes a while to drain this even with the battery removed. Only after that happens the device is truly "hard reset".
was going to suggest temperature.
cold kills phones. if it's winter and it gets cold where you are, dont leave any electronics in your car if its outside overnight. many a gadget has died a cold frozen death by outdoor parking.
Gnex got all pissy at you because you cheated with its ugly older sister.
Thanks
Today i have had the same problem.
My gnexus is dead, and is reborn only after to have removed battery and sim card for 10 minutes.
My battery was 24%.
My gnexus had same problem too, two times in two weeks, fixed removing battery for 1 minute. Booth times it was a little hotter than normal, so I think that cpu is still running when this happens. Last time battery was 84%. I'm using Paranoid 3.00, Android 4.2.1
frusso said:
Thanks
Today i have had the same problem.
My gnexus is dead, and is reborn only after to have removed battery and sim card for 10 minutes.
My battery was 24%.
Click to expand...
Click to collapse
We call that a SOD. Sleep of death.
Sent from my Nexus Prime
R: Galaxy nexus dead?
thegtfusion said:
We call that a SOD. Sleep of death.
Sent from my Nexus Prime
Click to expand...
Click to collapse
thanks, this was one years ago !!!
Inviato dal mio Transformer Prime TF201 con Tapatalk 2

[Q] Phone dies after ten minute phone call fresh off charger

I am trying to help my uncle who has been having trouble with his T989D phones. He has tried two and is getting frustrated because the phone can die right to shutting itself off very fast. He has said right from taking it off the charger it can be dead in a 10 minute phone call.
This has been the same on two different stock unrooted Telus phones. What could cause this.
The only thing I notice from telephone support is that the phone never goes to sleep. But I am not in a position to be in person and have to talk someone who is so not that computer literate to checking stuff.
I have a better battery stats file but other then never sleeping it isn't from a time when it died in ten minutes.
shadowofdarkness said:
I am trying to help my uncle who has been having trouble with his T989D phones. He has tried two and is getting frustrated because the phone can die right to shutting itself off very fast. He has said right from taking it off the charger it can be dead in a 10 minute phone call.
This has been the same on two different stock unrooted Telus phones. What could cause this.
The only thing I notice from telephone support is that the phone never goes to sleep. But I am not in a position to be in person and have to talk someone who is so not that computer literate to checking stuff.
I have a better battery stats file but other then never sleeping it isn't from a time when it died in ten minutes.
Click to expand...
Click to collapse
It's not even possible to die in 10 minutes when fully charged. Bad battery, probably
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xcrazydx said:
It's not even possible to die in 10 minutes when fully charged. Bad battery, probably
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
Click to expand...
Click to collapse
That is what I have been told though, I just wish I could actually get face time with the phone for a extended time to figure it out but can't.
Bad battery was my first idea before but when it kept happening with the replacement, it has to be something else.
Also apparently the phone stays at 100% for the most part until it dies.
shadowofdarkness said:
That is what I have been told though, I just wish I could actually get face time with the phone for a extended time to figure it out but can't.
Bad battery was my first idea before but when it kept happening with the replacement, it has to be something else.
Also apparently the phone stays at 100% for the most part until it dies.
Click to expand...
Click to collapse
When he gets replacements, is he getting everything? New battery, new charger, and new phone?
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
Yes, but he uses multiple chargers depending on being home or in his truck. The other chargers have been used before on a I9100 with no problems.
These phones seem to be picky with chargers, sometimes. I only use stock that came with it.
Take the phone back again or get a whole different one
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xcrazydx said:
When he gets replacements, is he getting everything? New battery, new charger, and new phone?
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
Click to expand...
Click to collapse
This! When you get a replacement phone (in the mail at least) you just get the phone, and have to swap your battery into it (back when I had my Dash replaced I even had to swap the battery cover!) If he is still using the battery from the original phone then that would be the best place to start.

Galaxy Nexus Completely Dead :(

So I was on my way home from a vacation weekend and my wife was texting my boss in the passenger seat (more time off ) and the phone just shut off. I knew it had more than 50% battery so I pulled it and tried everything I know. I tried swapping batteries and everything. No luck. I also went and plugged it into a computer expecting the OMAP flash... Nothing
I think she's completely and utterly dead. Even plugging it into an outlet does not display the battery symbol.
Sucks because I was going to ride it out for the next Nexus.... Now I don't know what I am going to do. I may get a 8GB N4 but with the 32 coming out in a few weeks I expect the 16 to drop in price, so I may get a One X on the new Tmobile deal since I want unlimited data instead of the 5GB cap I have on the pay as you go plan now... Kinda blows
Sent from my Nexus 10 using Tapatalk HD
Ive had this issue last night, left the phone with 62% and this morning it was dead, i pulled the battery a couple of times, nothing, then i cleaned the battery pins and let it charge for 5 minutes or so and it turned on with 3% battery, the battery screen showed it dropping from 60ish to 0, so it shut down, maybe this is what happend to you too, have you tried cleaning the pins or replacing the battery ?
Sent from my AK'ed GNexus
Yeah I have 3 batteries and I charged the stock one all the way last night with a standalone charger and it is still dead. I cleaned the connectors with a cloth and alcohol and still nothing.
Thank goodness it is still under warranty for 2 more days... Yikes
Sent from my Nexus 10 using Tapatalk HD
altimax98 said:
Thank goodness it is still under warranty for 2 more days... Yikes
Sent from my Nexus 10 using Tapatalk HD
Click to expand...
Click to collapse
Wow you're extremely lucky!
Sent from my Galaxy Nexus using Tapatalk 2

[Q] Nexus 7 turns off

Hello Everyone,
I am a noob on XDA, Please correct me if i have posted in the wrong forum. I bought a new nexus 7 16gb, for some reason when the battery is around 25-30% the tablet turns off itself. Its not shutdown its like pulling the battery of a phone thats on. The only way to start it is by connecting the charger.
Has anyone else experienced this issue?
I am on the stock rom NOT rooted
Thanks
steve_togo said:
Hello Everyone,
I am a noob on XDA, Please correct me if i have posted in the wrong forum. I bought a new nexus 7 16gb, for some reason when the battery is around 25-30% the tablet turns off itself. Its not shutdown its like pulling the battery of a phone thats on. The only way to start it is by connecting the charger.
Has anyone else experienced this issue?
I am on the stock rom NOT rooted
Thanks
Click to expand...
Click to collapse
Have you charged the device to 100% yet? I would do that, leave it charging for an hour after it shows 100% then use it till it dies. Rinse and repeat.
Sent from my SCH-I535 using Tapatalk 4
highfigh said:
Have you charged the device to 100% yet? I would do that, leave it charging for an hour after it shows 100% then use it till it dies. Rinse and repeat.
Sent from my SCH-I535 using Tapatalk 4
Click to expand...
Click to collapse
Yes I have charged it 100% multiple times, The only difference is i use a sammy charger that outputs 0.7 amps once in a while. I dont suspect the charging thing to do this.
Are you getting normal use out of a charge? How much screen time in one charge?
Sent from my SCH-I535 using Tapatalk 4
steve_togo said:
Yes I have charged it 100% multiple times, The only difference is i use a sammy charger that outputs 0.7 amps once in a while. I dont suspect the charging thing to do this.
Click to expand...
Click to collapse
Like Highfigh suggested check how long you can run on a full charge. If you get some good hours in then maybe the battery % is not reporting back properly. A reset/restore could possible resolve that issue.
I believe I am getting pretty good charge. I will try once again, I was thinking this might be something with stock rom and hence I posted it online. Thanks every one for the help
Sent from my Nexus 7 using Tapatalk 2
and one more self-turning-off nexus 7 hd
steve_togo said:
I bought a new nexus 7 16gb, for some reason when the battery is around 25-30% the tablet turns off itself. Its not shutdown its like pulling the battery of a phone thats on. The only way to start it is by connecting the charger.
Has anyone else experienced this issue?
I am on the stock rom NOT rooted
Click to expand...
Click to collapse
exactly the same story here. in my case it's not so easy to turn it on. it would seem like the device is completely discharged, even if it just showed some 40 % battery left. i have to wait several hours to even try to bring it back to recovery mode. very long press does nothing. it happened couple of times already. very annoying with such seemingly superb tablet. i'm not living in the us of a, so no quick replacement for me
That's bad I can turn on mine in a few minutes. Again mine happens very rarely. I also get an excellent battery life. How long does yours go on a charge.
I would also like to know if there is any kind of Logs that we can look at. It's getting irritating, did you try rooting your device to see if that might fix the problem.
Sent from my Nexus 7 using Tapatalk 2
I got the same problem recently, I think it was after the last update on the firmware. Everytime the battery reach around 35% it just went off.

Dead phone?

I have a Sony Ericsson XPERIA Arc from Rogers network in Canada. It is rooted, and I had 2 OEM batteries.
All of a sudden both batteries stopped charging. It is not an issue with the micro-USB connection, as I have an independent charger for the batteries. They both will not charge at all. And this non-charging issue occurred at the same time for both batteries. The phone is dead, and I can not power it up, however, until the batteries ran out of power, the phone functioned normally. I can not understand why they both stopped charging at the same time, and don't want to pay a large amount of money to buy another battery just to test if that works. When I plug a charger into the phone without a battery, the red light is illuminated. It seems to be just the batteries.
Can anyone please help me with this?
Thanks in advance
Sent from my SGH-I747M using Tapatalk
Bumping up. Anyone can help?
Sent from my Barnes & Noble Nook Tablet using Tapatalk
jay_xander said:
Bumping up. Anyone can help?
Sent from my Barnes & Noble Nook Tablet using Tapatalk
Click to expand...
Click to collapse
It seems hardware problem so if it's possible you should bring your phone and the batteries to repair service for checking.
Just my suggestion, hope it help!
Hardware of the batteries? Or the hardware negatively affected the batteries? Both went at the same time. I ordered a non-OEM battery to test out.
Sent from my SGH-I747M using Tapatalk
jay_xander said:
Hardware of the batteries? Or the hardware negatively affected the batteries? Both went at the same time. I ordered a non-OEM battery to test out.
Sent from my SGH-I747M using Tapatalk
Click to expand...
Click to collapse
Your problem can come from either your phone or the batteries. Two batteries went wrong at the same time, it may be just coincidence; in this situation, your batteries are the reason for all. But what if something made your batteries stop working, then it may be your phone.
Yeah, I don't believe it's a coincidence. As it's an old phone, I'm not spending money to diagnose it. I just bought a Chinese battery for cheap off EBay and will test that out. Phone seemed to work no problem until all of a sudden it stopped charging. I even got a couple days left of use between both batteries before they both drained.
Sent from my SGH-I747M using Tapatalk
jay_xander said:
Yeah, I don't believe it's a coincidence. As it's an old phone, I'm not spending money to diagnose it. I just bought a Chinese battery for cheap off EBay and will test that out. Phone seemed to work no problem until all of a sudden it stopped charging. I even got a couple days left of use between both batteries before they both drained.
Sent from my SGH-I747M using Tapatalk
Click to expand...
Click to collapse
try these two crazy methods that work for me whenever that happens. i think its a kernel+oldbattery issue.
1) take your existing or a chinese charger and plug the phone with battery into the wall power. then, every two seconds turn it off and then back on like ten times. and then leave it like that for half an hour so it starts up. what this does is that it confuses the device's software+hardware mechanisms that disable the battery from charging. this also puts some power in the battery before the device's mechanisms kick in, so it can come above its minimum threshold allowed by the hardware for it to start formally charing.
2) do the same as above, but now, instead, connect it to a lenovo/ibm powerful laptop's usb port (that gives more power than most wall sockets i've used).
you can also try using external battery chargers that you can get for cheap off ebay.
Your hardware problem so if it's possible you should bring your phone and the batteries to repair service for checking.

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