HTC 10 usb 3.0 problems - HTC 10 Questions & Answers

Hello, I've just purchased HTC 10 from T-mobile in Poland. I installed HTC Sync Manager, but every time I connect the device to usb 3.0 port, my Windows 10 file explorer hangs and I can not use the device (nor can I do it through Sync Manager.) I tried downloading only usb drivers and selecting the option to fix corrupt files, but it didn't help either. Weird thing is, that there is no problem when using usb 2 port. Any ideas on how to fix it?
PS I've never had any problems with using the usb 3.0 port with my LG G3

I had this issue when using None Intel USB 3.0 ports at the front of my PC. Do you have any intel USB 3.0 or USB 3.0 at the back of the PC you could try and see if it works?

According to what I I have read, if you are wanting to activate USB 3 mode in the HTC 10, what they don't tell you is that it is actually USB 3.1, and you must have USB 3.1 ports on your PC to connect to, otherwise it will only connect at USB 2 performance even if you plug it into USB 3 on your PC. You can't enable the USB 3 mode on the HTC 10 unless it senses being connected to a USB 3.1 port. I speculate that is why the cable HTC ships with the HTC 10 is actually a USB 2 cable with a USB C (3.1) connector on it. I was rather disappointed to learn this. I have USB 3 on my PC, but not USB 3.1, so I can't use the USB 3 mode on my HTC 10. My prior Galaxy S5 had a micro USB 3 connector and (before it eventually failed to work) I was able to transfer files an appreciable amount faster via USB 3 between it and my PC.

shankly1985 said:
I had this issue when using None Intel USB 3.0 ports at the front of my PC. Do you have any intel USB 3.0 or USB 3.0 at the back of the PC you could try and see if it works?
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Exactly as you said, I tried disconnecting usb 3.0 ports at the front (I have zalman z9 u3) and using the ones directly from mobo and it worked. Any idea why is that?

Magic Stick said:
Exactly as you said, I tried disconnecting usb 3.0 ports at the front (I have zalman z9 u3) and using the ones directly from mobo at it worked. Any idea why is that?
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My best guess is front USB ports don't have enough power to push data to the htc 10
Or the front USB ports none Intel are bugged when using this device.

Related

Does odin requre usb 2.0?

I had usb problems from the beginning like others but i bought a new cable and found 1 of my 8 ports to work. This one port works but tells me I could be using one of my 2.0 ports for a faster connection. Phone connects fine in usb storage but when I open odin and put in download mode, the computer will not recognize. So now I'm thinking it must need usb 2.0. Can anyone clarify so I don't have to drop $100 on insurance.

USB 3.0 OTG cable

According to the specs, the G Pad supports USB 3.0. I assume that this can be used when connecting to a PC that supports USB 3.0. I'm wondering if OTG devices (e.g. external drives) can work at USB 3.0 speeds with the correct OTG cable. Does anybody know?
All it means I believe is that it's USB 3.0 compatible, which every USB 2.0 device is compatible. It does not have a USB 3.0 plug so it can't achieve the same transfer speeds of a USB 3.0 device such as the Note 2?
Since the tablet is physically incapable of accepting the cable USB 3.0 devices, you won't get USB 3.0 speeds from an external device connected via OTG.
mfpmax said:
All it means I believe is that it's USB 3.0 compatible, which every USB 2.0 device is compatible. It does not have a USB 3.0 plug so it can't achieve the same transfer speeds of a USB 3.0 device such as the Note 2?
Since the tablet is physically incapable of accepting the cable USB 3.0 devices, you won't get USB 3.0 speeds from an external device connected via OTG.
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I don't follow you. It's the other way around. USB 3.0 devices are compatible with USB 2.0 devices. It doesn't make sense to say that the G Pad is capable of USB 3 unless it can achieve USB 3 speeds. I just don't know in what situations it can use USB 3.
Just looked at LGs web site and the specs say the GPad is USB 2.0 only. It'll work with 3.0 devices just at 2.0 speeds. OTG works, tried with a USB thumb drive.
Sent from my LG-V500 using xda app-developers app
woody1 said:
I don't follow you. It's the other way around. USB 3.0 devices are compatible with USB 2.0 devices. It doesn't make sense to say that the G Pad is capable of USB 3 unless it can achieve USB 3 speeds. I just don't know in what situations it can use USB 3.
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Yes and no, poor wording, I meant what you're saying :laugh:
But yeah physically impossible for it to support a 3.0 device in 3.0 form without the extra pins that USB 3.0 uses for transfer.
I don't know where I got the idea that the G Pad could support USB 3. Must have been an incorrect spec that I saw somewhere. Looks like you're correct that it doesn't support USB 3.
game pad
kduffman said:
Just looked at LGs web site and the specs say the GPad is USB 2.0 only. It'll work with 3.0 devices just at 2.0 speeds. OTG works, tried with a USB thumb drive.
Sent from my LG-V500 using xda app-developers app
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hi, have you already tried connecting a gamepad on the otg cable? does it work? or is there an app needed for it to work?

USB 3.0 not recognized

I have a Verizon LG G3 VS985. I just got it today, whipped the ioroot on there, etc.
So now that Google has decided they hate SD cards I've been having a ***** of a time getting backups going from my SGS3 to the new phone. I finally made a local backup, and then using a PC copied all the local backups to SD. I tried to do it to the LG G3, but when I plug it in to my PC after installing the verizon drivers, it says it will perform better plugging it into a Superspeed USB 3.0 port... and the copy would take 6 hours instead of 3 minutes. The port it is plugged into is one. It works with 2 USB 3.0 drives and my SGS3 as one... why does the G3 not recognize that?
The phone is not actually USB 3.0. The cable might be, but Android phones are known to have issues with USB 3.0 ports.
LG G3's are not USB 3 able because USB 3 cables are designed differently (well, use a different connector) then USB 2.0 spec cables.
You can tell the difference because the USB 3 cables will look more like a cable that plugs into the Note 3, it has an "extra" nub on the connector. It would be impossible to plug a USB 3 connector into a G3 unless in the last two days they have created a new USB 3 cable that only requires a USB MICRO B 2 connector. If they did, please link me because Ive been looking everywhere =)
Koroz said:
LG G3's are not USB 3 able because USB 3 cables are designed differently (well, use a different connector) then USB 2.0 spec cables.
You can tell the difference because the USB 3 cables will look more like a cable that plugs into the Note 3, it has an "extra" nub on the connector. It would be impossible to plug a USB 3 connector into a G3 unless in the last two days they have created a new USB 3 cable that only requires a USB MICRO B 2 connector. If they did, please link me because Ive been looking everywhere =)
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So how come my galaxy S3 doesn't whine about connecting it to a USB 3 port and I get massively better speed than with the G3?
Quantumrabbit said:
So how come my galaxy S3 doesn't whine about connecting it to a USB 3 port and I get massively better speed than with the G3?
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It should still ready fine, however, it will only read/write files at the USB 2.0 speed. There should no be any issues, I would try another micro usb cable, and or USB port. Or you could just use a micro sd card and pop all of the files on there from your PC which will probably be faster.
Quantumrabbit said:
So how come my galaxy S3 doesn't whine about connecting it to a USB 3 port and I get massively better speed than with the G3?
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Because your G3 requires a higher amperage for full charge speed then your gs3.
Pilz said:
It should still ready fine, however, it will only read/write files at the USB 2.0 speed. There should no be any issues, I would try another micro usb cable, and or USB port. Or you could just use a micro sd card and pop all of the files on there from your PC which will probably be faster.
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I've tried 2 other cables now, and both USB 3.0 ports on this laptop. I'll have to try at work and see if I have USB 3.0 ports there. It's just weird, the same port and cable have no warning with other phones (my rezound and gs3 both didn't whine) or with usb 3.0 flash drives. Just this phone.
Koroz said:
Because your G3 requires a higher amperage for full charge speed then your gs3.
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I'm not sure how that would affect data transfer speed... Charge speed, sure. Data transfer speed though...
I ended up just popping the files on the internal of the gs3 and copying them to the computer, then to the sd card while in the gs3. Then just put the sd card into the g3, where it read fine.
Quantumrabbit said:
I've tried 2 other cables now, and both USB 3.0 ports on this laptop. I'll have to try at work and see if I have USB 3.0 ports there. It's just weird, the same port and cable have no warning with other phones (my rezound and gs3 both didn't whine) or with usb 3.0 flash drives. Just this phone.
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I just tested mine with a USB 3.0 port on my PC without any issues. I also tried a USB 2.0, and again no issues. I don't have an answer, it could be your phone, or a setting on it. What mode are you using to transfer files PTP,MTP or the LG PC Suite?
Pilz said:
I just tested mine with a USB 3.0 port on my PC without any issues. I also tried a USB 2.0, and again no issues. I don't have an answer, it could be your phone, or a setting on it. What mode are you using to transfer files PTP,MTP or the LG PC Suite?
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MTP. But since it's verizon it has a weird default of "connected as installer" which isn't even in the options, then I have to choose MTP.
Quantumrabbit said:
I'm not sure how that would affect data transfer speed... Charge speed, sure. Data transfer speed though...
I ended up just popping the files on the internal of the gs3 and copying them to the computer, then to the sd card while in the gs3. Then just put the sd card into the g3, where it read fine.
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Because your phone is not usb 3 and requires a 1 amp charger for faster charging speeds. USB 3 VERY RARELY has 1A ports, they are usually between 500-700mA which means when you plug your phone into the computer you aren't getting the full amperage needed to fully charge speed at capacity. Combine those two issues and you get the error you get about plugging the phone into a higher speed port. If you are having problems with transfer speeds being that slow, either your phone, cable or port are borked. Try reinstalling/updating your USB drivers, try new cable or check a different phone with the same USB power requirements if you want to test where the problem is but you will NEVER get USB 3 speeds because you do not have a USB 3 port on your phone, you have USB 2.0 HS
Quantumrabbit said:
MTP. But since it's verizon it has a weird default of "connected as installer" which isn't even in the options, then I have to choose MTP.
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Have you tried LG's PC suite to transfer files? It works fairly well, I know its not idea, but it may help out.
Koroz said:
Because your phone is not usb 3 and requires a 1 amp charger for faster charging speeds. USB 3 VERY RARELY has 1A ports, they are usually between 500-700mA which means when you plug your phone into the computer you aren't getting the full amperage needed to fully charge speed at capacity. Combine those two issues and you get the error you get about plugging the phone into a higher speed port. If you are having problems with transfer speeds being that slow, either your phone, cable or port are borked. Try reinstalling/updating your USB drivers, try new cable or check a different phone with the same USB power requirements if you want to test where the problem is but you will NEVER get USB 3 speeds because you do not have a USB 3 port on your phone, you have USB 2.0 HS
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Alrighty... I guess that answers that. very counter-intuitive warning message.
Quantumrabbit said:
Alrighty... I guess that answers that. very counter-intuitive warning message.
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it is. I agree 100%.
This may sound strange, but if you look at the USB port inside the G3 you can see that it has additional connectors in it, recessed deeper in the socket, either side and on the end of a small plastic tab that goes from top to bottom in a square shape (about 2mm in size). Perhaps these are causing PCs to incorrectly detect a USB3 capable device?
USB 3.0 on LG-G3
I am running CM13 nightly 031316 on an LGG3 D-851. I have a dual ended USB 3.0 thumb drive It has a USB 3.0 standard connection on one end and a micro USB connection on the other end. Reading these posts am I understanding that the LGG3 will not recognize the thumb drive? Or will it not recognize just being connected to a USB port on a PC?
Thanks

[Q] HTC One m8, super speed usb question.

When I connect my HTC One M8 to my laptop with the usb cable thats usually in the charger, my laptop says that it could run faster with a 3.0 cable at super speed.
How do I get such one? All the cables I've seen are of a different port type with like 2 things at the end of the cable.
Not possible. HTC M8 is USB 2.0 compliant and does not have a USB 3.0 port. What is happening is your computer is detecting a USB 2.0 connection on its own USB 3.0 port and just informing u that it "could" go faster if u are using a USB 3.0 compliant device connected to computer but choosing to use USB 2.0 cable. But since HTC one is only 2.0 it won't be able to do it.
-Sent from a payphone...

Fast File Transfers

I have a usb c to usb c i-orange cable plugged into my computer and when I try to enable Fast File Transfers I get "USB 3.1 Unavailable. Make sure you're using a USB 3.1 cable. The other connected device needs device also needs to support USB 3.1" My ASUS Maximus VIII Hero motherboard supports USB 3.1 and I have the right cable. Has anyone actually gotten this working? Running Windows 10 64 bit and have the latest drivers/firmware for my system.
Thanks
EDIT
****Nevermind**** BE VERY CAREFUL ORDERING i-Orange CABLES on AMAZON.*******
When you select the USB 3.1 i-orange cable there is a list of color and size options below. All of them but 2 cables are USB 2.0 Type C connectors and not USB 3.1 The usb 3.1 type C cables are only 3.3ft, the longer cable I chose is actually a USB 2.0 Type C cable.
The industry is making type C a nightmare to deal with, there should only be 1 type C to type C cable.
ihavoc said:
I have a usb c to usb c i-orange cable plugged into my computer and when I try to enable Fast File Transfers I get "USB 3.1 Unavailable. Make sure you're using a USB 3.1 cable. The other connected device needs device also needs to support USB 3.1" My ASUS Maximus VIII Hero motherboard supports USB 3.1 and I have the right cable. Has anyone actually gotten this working? Running Windows 10 64 bit and have the latest drivers/firmware for my system.
Thanks
EDIT
****Nevermind**** BE VERY CAREFUL ORDERING i-Orange CABLES on AMAZON.*******
When you select the USB 3.1 i-orange cable there is a list of color and size options below. All of them but 2 cables are USB 2.0 Type C connectors and not USB 3.1 The usb 3.1 type C cables are only 3.3ft, the longer cable I chose is actually a USB 2.0 Type C cable.
The industry is making type C a nightmare to deal with, there should only be 1 type C to type C cable.
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I didn't know about this but today was the first time trying to transfer files from my HTC 10 to my pc through the usb 2.0 port using the official htc cable that came with the phone and it was painfully slow. I have 3.0 ports on the back of my pc but I know it shouldn't be this slow. I'm transfering files to a Samsung 850 EVO SSD. Stuff that should only take 5-10 seconds to transfer takes like 3-5 minutes.
I have fast file transfer working on an A-C USB 3.0 cable (not USB 2.0)
You have to enable "charge mode" then the option is available.
Fast file transfer doesn't work in normal MTP mode.
BTW Monoprice has high quality cables for very inexpensive.
Sent from my HTC 10 using Tapatalk
I bought a USB3.1 gen 2 cable from Amazon (support for 5Gbps transfers for the HTC 10, but can also do 10Gbps for future-proofing), and connected it to the USB3.1 port on my motherboard (ASUS x99-m WS), but speeds are still definitely not USB3.1 gen-1 5Gps.
Transfers may be working at USB3.0 speeds (which does ~1-1.25Gbps IIRC?), but transfers are definitely not working at USB3.1 gen-1 5Gbps speeds.
I tested this by transferring a 700MB file from PC to phone internal storage (not SD card), then the same file back to PC, and it transferred slowly.
Transfers were slow even though "Fast file transfer" selected by going to USB charge mode and enabling Fast file transfer.
Does anyone have USB3.1 5Gbps transfers confirmed working? What cable/mobo are you using?
[UPDATED] Moved my comment to a separate thread here.
My computer won't even recognize when I have the phone connected via a usb-c to usb-c cable. Works fine usb-a to usb-c, but not when I go to either of the 2 usb-c ports.
Is there a different driver i need for my computer to recognize the phone on usb-c?
(it's a usb-c to c cable provided with a pixel phone, so should be decent quality)

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