Active button doesn't work when screen has been locked for a while. - Samsung Galaxy S7 Active Questions & Answers

I just got this phone and the active button was one of the main reasons I got it. However it's not working as I thought, so I'm not sure if there is something wrong with my phone.
The active button works fine when the screen is on, or when it is off (after pressing the power button) but it hasn't been off for too long.
However if I wait for about 5 minutes, and then I press the Active button, it doesn't turn on the screen or ask me for a password/fingerprint/pattern.
If I keep pressing it on and off, for a while, eventually the screen will come up.
Is anybody having this issue or there's something wrong with my phone?
Thanks.

Could anybody please try the following?
1. Be sure that when you click the Active button it brings up an app.
2. Go to "Lock screen and security" and click on "Screen lock type". Select a finger print and a secondary locking mode (Pattern, PIN or password)
3. Go to "Secure lock settings" and click on "Secured lock time". Select the first option "Instantly with the power key or..."
4. Press the Home button and then the Power key to turn it off.
5. Wait between 10-15 minutes.
6. Press the Active button. If nothing happens, then you have the same problem than me and I will be relieved there's nothing wrong with my phone.
Thanks a lot for trying.

Double-posting is really frowned upon here at XDA, and I provided a potential answer (or maybe not) in the "Ask me anything" thread since I didn't see this one prior to making the post in that thread.

br0adband said:
Double-posting is really frowned upon here at XDA, and I provided a potential answer (or maybe not) in the "Ask me anything" thread since I didn't see this one prior to making the post in that thread.
Click to expand...
Click to collapse
I'm sorry. It's just this whole forum seems kind of dead, except that thread where people seem to help. Since I didn't get any answers in 2 days, I thought about posting it there.

Related

two little questiones

Hey there,
when turning touch flo off, locking the phone is like a game for babies, but how do I lock the phone with touchflo? And what is the difference between locking and pressing the powerbutton shortly and turning the screen off?
Bye,
Christopher
Chris, you are going to get flamed a lot with RTFM comments and people telling you to use search when you ask these types of questions with a new thread.
Most people set the long-press end key to lock the device. Others use various apps to do so.
If you lock the phone, you can't interact with the device unless you unlock it. If you put the phone on standby (by pressing and releasing the power button), you may still interact with the device once it's brought out of standby (via incoming call, pressing the power button, etc).
So with that said, going forward, please do read your user manual, the various wiki's, and use search before starting a new thread.

Fast click on power on

Hello,
I saw that the phone is switched off when I press the power button very quickly after a few seconds turns on. This for me is very annoying, if I have the phone in my pocket sometimes turns on probably because Touch inside the power button. It is possible to change to having to press for a few seconds and not for 1/10 second ?
it is not possible ?
alfredolo said:
it is not possible ?
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Click to collapse
Why is this a problem? The screen will auto switch off again in 15 seconds if still locked.
Becouse i want turn off the phone.
You want it totally switched off? Hold down the power button and a menu pops up on the screen, switch if off from there.
There is no way to stop the power button waking up the device when it is "standby", that's its purpose, I can't imagine anything more annoying than having to hold down the button just to check my phone
I don't see how you guys don't understand his question.
He says that it is annoying that when you turn the phone off (for X reason) and put it in your pocket, the fact that it only takes a slight touch of the power button to turn the phone on means it involuntarily turns itself on in his pocket. He wantsto know whether it is possible to make it so you have to press a long time on the power button in order to turn the power on, so that if the power buton is only pressed for a second, nothing happens.
I really wish people tried to actually read questions on forums.
This is an important question for all that travel by air.
to avoid that during the take off or the landing the desire turn on inadvertently
My problem was born in the cinema when I turned off the phone and put it in my pocket. After a few seconds I heard the sound of ignition, so I switched off again, then yet again ... up when I removed the sound, while other people looked at me in a mole ..
It would be nice if you could choose to press the button for 2-3 seconds before it turn on, to prevent accidental starting
Totally agree. I had the same issue on the plane the other day. I had powered it off but during take off it powered itself on in my pocket. I used to have an iPhone and it at least required you to hold the power button down for a few seconds before it turned on.
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speedking34 said:
I really wish people tried to actually read questions on forums.
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Click to collapse
I really wish people took the time to actually read the reply and accept that sometimes when the OP is in broken english it is misses details, before jumping in to criticise others while contributing nothing of value to the thread.
If you reckoned it was easy to understand the question, why have you offered no actual answer or constructive advice?
If you assume that the question is... can I set the phone so that it requires a long-press of the power button to switch it on when it is completely powered off... the answer is... No, you can't. Perhaps there is scope for this in a modded firmware if you root the device. I suggest you email HTC support to suggest this an an enhancement in a future update to the phone.
Why don't you try this FlexiSheild Case Cover, I purchased one and it has a very robust construction flexible but not sloppy like the silicone ones.
I have found that to turn the phone on or from standby you have firmly press the on button you cannot turn it on by simply sweeping your finger over the button it also offers a lot of protection to the phone and has some rubbery coating on the back to stop the phone slipping out of your hand.
I believe this will elimenate your false switch on of the phone
http://www.mobilefun.co.uk/flexishield-skin-for-the-htc-desire-black-p24206.htm

[Q] Long press power turns on the phone?

I turn my phone off a lot when I travel to save power. I've noticed that only doing a quick press turns the phone off from a cold state which is very annoying when i'm just trying to make sure my phone is off like I did in the WM days and currently do with my android device. I'm wondering if this is restricted to my device (HTC 7 Pro) or it affects all WP7 phones.
Does this annoy anyone else? I've written to HTC so if it annoys you too please complain so we can get this changed!
My Focus requires a long press (2+ seconds) to turn the phone on. It sounds like your problem may be HTC-specific, or something is wrong with your particular phone.
Thanks for the head's up, my complaint has been forwarded to the dev department of HTC so hopefully they fix it soon.
my arrive turns in with a short press I think, as well as my tp2 and other HTC phones I've had. doesnt really seem like a big issue to be concerned over. the accidental turn off issue was resolved in the mango beta and powering off really isn't necessary just a switch to airplane mode or enabling battery saver.
Unless I misread the OP, his concern isn't with accidentally turning off the phone, but accidentally turning it on, since it seems that accidentally bumping the power button on an HTC phone will turn it on.
RoboDad said:
Unless I misread the OP, his concern isn't with accidentally turning off the phone, but accidentally turning it on, since it seems that accidentally bumping the power button on an HTC phone will turn it on.
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Click to collapse
and I've told him that it's not necessary to do that in wp7. I don't get people, first they were complaining about the power button being too hard to press now it's the other way around.
l find that if you wanna check your phone..rather than pressing the power button press the camera button. If its on it'll go to the camera app. If its off it'll stay off.
I have never complained about the power button being too hard, I just checked and my TP2 does this too which is annoying. It's really not a difficult thing to implement and I should be able to conserve as much battery as possible without having to resort to flight mode only.
For now I'll use the camera button idea (thanks!) however ironically enough I have to long press the camera button to see if it wakes up, go figure...
Q&A is that way.... ---->
Sent From My Fingers To Your Face.....

[Q] Universal Switch enabled, screen unresponsive

So I activated Universal Switch on S6 Edge to check it out, something went wrong in the settings (long story short, got a pop up while setting it up), now screen unresponsive.
It works, I just get this blue horizontal line scanning the screen and nothing else but the power button and home button works. Tried safe mode, no bueno. How can I disable US feature without resetting to factory or at least no data wipe (if possible!)?
Android 5.0, rooted with pingpong, no custom recovery, knox 0x0.
All help is appreciated.
Same
[The exact same thing just happened to me someone please help
Fixed!
The way I had fixed this is by holding down the power button, both up and down sound buttons, and the home button until it restarted. When the device turned back on it gave the option to turn the setting off. Hope it helped!
ImJustBoss99 said:
The way I had fixed this is by holding down the power button, both up and down sound buttons, and the home button until it restarted. When the device turned back on it gave the option to turn the setting off. Hope it helped!
Click to expand...
Click to collapse
it works , thanks so much buddy , i love you:good:
how to turn off universal switch
hit home button 3 times
Thanks alot
It worked buddy
It doesn't give me the option to turn it off
Hi,
I have been struggling with Universal Switch on a Samsung S5 Neo. I switched it on, but was never able to switch it off again.
These are findings so far:
-> Did a factory reset using "Sound Up", "Home" and "Power" button simultaneous.
-> The device comes back and wants to configure itself again.
-> I restored my settings from Google, but this immediately brought back "Universal Switch"
-> Factory Reset again and configured the device, but told Google that I want to use it as a "New Device".
-> Now I can use my device in a proper way.
-> In Google Play Store I find all my Apps which were linked to my account and reinstalled them and I am back in business again.
-> Took me half a day to sort this out.
The programmer who designed and programmed this should be hung and shot and poisoned, because this is absolute Crapware.
Hope this helps for all the others who are suffering.
You can also push the home button three times and it should turn it off.
thank u ur the best
Ok, so i have exactly the same problem except my home button doesn't work
Anyone one know how to sort this without having to take it in to a store?
I was faced with this problem before and looked everywhere and couldnt find a fix. This was a while ago. So I dont remember what I did to clear it. I was cleaning off the screen and touched the home button as I was wiping it off and the problem began again.... I just came across your comment because all the others failed. I pressed the home button 3 times quickly and the blue lines stopped scrolling. In addition, I went over the accessibility and I turned off the "Universal Switch" option as much as the option allows. I hate this function. I do not use it or need it (for my needs). I hope I can remember what to do next time this happens. I swore to myself I would remember last time, but apparently that wasnt a guarantee. This time, I will write it down and put is somewhere I know I will find it next time I see these nefarious blue lines scrolling. Hopefully I wont see it again since I disabled it more than it was to begin with. Thank you ever so for commenting. You saved me a lot of frustration!
great fix
CarlyCraig said:
hit home button 3 times
Click to expand...
Click to collapse
thank you for posting the only sollution that works.
Hello,
I have activated Universal Switch option Screen - Volume Increase button on S6 Edge upgraded version of android 6.0 and but it messup everything.. I am now unable to access any feature on screen.. none of the button are working on screen.
I have also tried rebooting it with the option suggested by you.. but I am locked due to password protected... My device not asked to disable Universal Switch option after reboot as well..
Please help, how to get this Function Disable, without affecting my data as I do not wish to loss any of my data..
So what the heck is that scanning blue line option supposed to do?
My home button is not working, now tell me how do i get out this situation
Akki167 said:
My home button is not working, now tell me how do i get out this situation
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Have you tried pressing it rapidly three times?
It happens to me too, have you solved this problem? Please tell me what to do im freaking out right now
me too @Alifanasya
same issue
it works with OTG cable + mouse

Bricked my M8, only thing that happens is the screen switches on and off

I tried flashing a custom rom (forgot which one) now my phone does not work AT ALL, CAN'T BOOT INTO RECOVERY, FASTMODE, BOOTLOADER, ETC
What do you guys think I should do?
I don't think I like the tone of this post. Instead of posting the same thing over and over needlessly (and in bold and caps, which is normally construed on the internet as YELLING); how about providing actual useful information, such as what appears on the screen (since you say it still goes off and on) and why you think it won't go into bootloader (what button sequence did you try?).
redpoint73 said:
I don't think I like the tone of this post. Instead of posting the same thing over and over needlessly (and in bold and caps, which is normally construed on the internet as YELLING); how about providing actual useful information, such as what appears on the screen (since you say it still goes off and on) and why you think it won't go into bootloader (what button sequence did you try?).
Click to expand...
Click to collapse
Sorry cause last time I posted this I got replies where people keep telling me to use ODIN and obviously that doesn't work (cause ODIN is for Samsung) so it ticked me off too much.
Tried every button sequence
Vol Up + Power
Vol Down + Power
Vol Up + Down + Power
nothing works
Screen literally goes on and off (flickering)
joshua44 said:
Sorry cause last time I posted this I got replies where people keep telling me to use ODIN and obviously that doesn't work (cause ODIN is for Samsung) so it ticked me off too much.
Tried every button sequence
Vol Up + Power
Vol Down + Power
Vol Up + Down + Power
nothing works
Screen literally goes on and off (flickering)
Click to expand...
Click to collapse
You must have asked in one of the "noob friendly" threads. Often n00bs are trying to help n00bs there, and yes ODIN will definitely not work.
Hold down the power button + vol up until your phone goes to reboot (could take up to 20 seconds). AS SOON AS THE SCREEN GOES BLACK slide your finger from vol up to vol down. This will boot you to bootloader.
Alternatively, if your phone is already powered off, simply boot it up by holding power + vol down. This will also take you to bootloader.
joshua44 said:
Sorry cause last time I posted this I got replies where people keep telling me to use ODIN and obviously that doesn't work (cause ODIN is for Samsung) so it ticked me off too much.
Click to expand...
Click to collapse
Okay, well posting in an angry fashion isn't going to help matters. The folks that ticked you off probably won't even read it, or care that you are angry. And folks like me that just want to help will just be turned off.
My suggestion next time, would be to ask in a diplomatic way "please don't tell me to use Odin, since it doesn't work on HTC devices", or something to that effect. Get your point across, in a way that won't piss of others.
But thanks for editing the top post.
joshua44 said:
Screen literally goes on and off (flickering)
Click to expand...
Click to collapse
So it flickers on when you try the button sequences (and which ones, if they don't all have the same result)? And how long does it say on for, and what does it show (HTC logo, bootloader, or something else) when its on? Then it goes back off until you do another button sequence?
More detail is always better when troubleshooting this type of thing.
Also, I know you said you can't remember which ROM you flashed, but if you can recall anything at all, its pretty important to determine what you did and what the problem may be. Did you get it from the M8 development forums here on XDA? Anything else you can recall is possibly relevant.
---------- Post added at 09:18 AM ---------- Previous post was at 09:12 AM ----------
xunholyx said:
Hold down the power button + vol up until your phone goes to reboot (could take up to 20 seconds). AS SOON AS THE SCREEN GOES BLACK slide your finger from vol up to vol down .
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Click to collapse
I would agree to try this. Depending on the status of the phone, it may even take a minute or more holding power + vol up before a reboot is initiated. Folks often will say they tried the button sequences, but not realize they didn't hold the buttons long enough.
Also, try to charge the phone for a few hours, and try again. Try the button combo with and without the wall charger attached (strangely, some folks have had luck doing the button combo with the charger attached).
Also, if/when the phone reboots, once you slide your finger down to the vol down button, its important not the let go, until the bootloader screen appears. If you let go too early, it will fail to go to bootloader.

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