Notification pulldown don't work - HTC 10 Questions & Answers

So i just got my phone back from service. I had a white spot on the screen. They fixed it by replacing the motherboard. It'll all fine and dandy right there. But i noticed i could not pull down the notification bar in potrait mode. While switching to landscape it works. This sounds like a hardware issue but im not sure. Is there a way to test the screen?... if a move a widget to the top of the screen from my homescreen. The screen detects it's up there.. so i guess the touch is ok?
The service took about 4 weeks so i hope i don't have to send it in again
I've tried resetting the phone (clean install)
UPDATE: Sent it back for another 4 weeks of service..

Hello
To make a touch screen test follow these steps:
1- open the phone dialer and dial this number *#*#3421#*#*
2- Choose accept, that will take you to a hardware test page
3- Choose touch screen line draw test.
Thank you

i have the same issues its software and gets fixed automatically
but there should be a solution

I just received my brand new HTC 10 today and I have the exact same problem as you.
I am unable to pull the notifications bar after I unlocked the phone in portrait mode. However I can pull the notifications bar while the phone is still locked AND when the phone is unlocked and rotated to landscape mode.
I have tried factory resetting my phone and upgrading to the latest software but the problem still persists.
What should I do?

Anyone solved this problem?

DaveedDB said:
Anyone solved this problem?
Click to expand...
Click to collapse
It's a screen issue. Do a line sensor test from the help app

Related

Tilt 2 freezing when locking phone...

Has anyone else had the problem with the Tilt 2 freezing when locking the phone? It doesn't happen all the time; but every so often, it freezes on me and I have to reset the phone to get it to work again. I haven't come across a solid answer for why it does this, so in the meantime I've reverted the locking mechanism to the Windows classic version, not the Windows default version that comes set on the phone. I do like the idea of the sliding unlocking mechanism, but I don't want to deal with the freezing. Is there a fix for this problem?
You are not the only one. I was wondering if it was S2U2.
I have been leaving my phone unplugged over night the past two nights to get a feel for the battery life. When I go to wake the phone in the morning it was either a blank screen or just the title bar before it froze. I had to reset to get the phone to work again.
thex said:
You are not the only one. I was wondering if it was S2U2.
I have been leaving my phone unplugged over night the past two nights to get a feel for the battery life. When I go to wake the phone in the morning it was either a blank screen or just the title bar before it froze. I had to reset to get the phone to work again.
Click to expand...
Click to collapse
I've had bad experiences with S2U2. I had installed S2U2 on my 8525, and I ended up having to do a hard reset. One day, after having to power down and restart the phone, it just wouldn't load. It got stuck in start-up mode. I don't plan to use S2U2 again. I'm not sure if the slide mechanism that comes standard with the Tilt 2 is related to S2U2 or not...
I am wondering if it is a conflict between the NEW WM lock slider and S2U2. I have a corporate exchange, so I have to use the PIN access.
I have the PIN set to appear in one hour if not in use. However, when using the WM slide locker, it ALWAYS reveals the PIN pad. If the PIN access did not appear after every WM slide locker, I would use it.
I changed the settings in for the WM lock to use the classic - thus eliminating the WM slide to unlock.
I will leave it OFF the charger tonight and let you know the results tomorrow.
Switching to WM Classic for the lock screen seems to work.
The screen did not freeze when I went to turn off the alarm this morning.
So the solution to use S2U2 is to change the Lock screen on your device from Default to Classic.
thex said:
Switching to WM Classic for the lock screen seems to work.
The screen did not freeze when I went to turn off the alarm this morning.
So the solution to use S2U2 is to change the Lock screen on your device from Default to Classic.
Click to expand...
Click to collapse
Thanks for the follow-up. Yeah, I've done the same thing: switched from default to classic. Thanks again.
Screen Unlock Freezes on Tilt 2
I too had this problem right out of the box. I switched to the Windows Classic as prescribed. However, this prompted me to get out the hand held drill and put a small hole right in the side of the back cover. I found myself having to battle the back cover every time I needed to soft reset, plus I noted the stylus needed to be removed to properly seat the back cover upon reinstall. Now I simply pull out my stylus and stick it in my hole. STOP IT!
Buzz
Formerly MDA / Wing / Tilt... and now Tilt 2
Always AT&T
Screen Unlock Freezes on Tilt 2
I just recently purchased the HTC Tilt 2 from AT&T on 02/15/2010 and for a few times I can successfully use the screen lock and unlock feature but then it stops working and I have to go press the soft reset button. This is constantly a problem now. When I try to go and unlock my phone it allows me to move the little lock icon to the left or right but the screen remains locked.
I appreciate the suggestions to dumb down to the Classic mode but this is not acceptable for a brand new device. I hope HTC comes out with a hotfix for this soon! We need to make this issue known to HTC so they can begin debugging immediately. Or do I have a defective phone and I need to return my phone?
southOCTilt2user said:
I just recently purchased the HTC Tilt 2 from AT&T on 02/15/2010 and for a few times I can successfully use the screen lock and unlock feature but then it stops working and I have to go press the soft reset button. This is constantly a problem now. When I try to go and unlock my phone it allows me to move the little lock icon to the left or right but the screen remains locked.
I appreciate the suggestions to dumb down to the Classic mode but this is not acceptable for a brand new device. I hope HTC comes out with a hotfix for this soon! We need to make this issue known to HTC so they can begin debugging immediately. Or do I have a defective phone and I need to return my phone?
Click to expand...
Click to collapse
I have seen a post similar to this pop up multiple times in the past month. This guy was specifically having problems with his mail client.
http://forum.xda-developers.com/showthread.php?t=634213
Personally I have only experienced this issue when the phone was next to my engine getting 400° temps blasted on it. Its hard to say the actual cause of the problem, but it seems in ideal situations (no 2000 e-mails or excessive heat) my phone is free of any freezing or strange behavior.
*edit*
also at the end of that post another user posted a work around that seems to be helping.
southOCTilt2user said:
I just recently purchased the HTC Tilt 2 from AT&T on 02/15/2010 and for a few times I can successfully use the screen lock and unlock feature but then it stops working and I have to go press the soft reset button. This is constantly a problem now. When I try to go and unlock my phone it allows me to move the little lock icon to the left or right but the screen remains locked.
I appreciate the suggestions to dumb down to the Classic mode but this is not acceptable for a brand new device. I hope HTC comes out with a hotfix for this soon! We need to make this issue known to HTC so they can begin debugging immediately. Or do I have a defective phone and I need to return my phone?
Click to expand...
Click to collapse
After returning my first HTC Tilt 2 phone and I got a second one, I got the same problem again.
I think I found the screen lock bug for the HTC Tilt 2 that I am able to reproduce. The problem is when I enable the Owner Information [Identification information or Notes] to display when the device is turned on and then try to slide the lock icon it will not unlock the phone.
HTC, please look into fixing this bug. Thanks!
Here are the steps to reproduce the problem:
1. Press the Windows logo start key (the second key on the bottom of your phone).
2. Choose Settings.
3. Choose Personal.
4. Choose Owner Information.
5. I populated everything on the Identification tab as well as a note to contact me on the Notes tab.
6. Choose the Options tab.
7. Check mark either the Identification information box or the Notes box.
8. Click OK
9. Now lock your phone by holding down the end call button.
10. Power off your phone.
11. Power on your phone.
12. Try to unlock your phone right away by sliding the lock all the way left or right.
13. You can slide the lock icon all you want but you will never get to unlock your phone.
14. You now need to soft reset your phone by taking the back cover off and using the stylus to press the side reset button. :-(
I hope this makes it into a downloadable bug fix. In the meantime, I have disabled (unchecked) any Owner Info notifications on device power up. I really miss having this on device power up as my old 7 year old Nokia phone was able to do that without a problem.

[Q] Screen black after screen unlock

I've noticed that sometimes when I unlock my device I have a black screen with only the "multi-task" button and the status bar visible. It will stay like this until I "lock" the phone and unlock it again. Touching the "multi-task" button makes the rest of the buttons appear but touching them still doesn't make the screen respond. I have noticed this on both stock and custom rom. Has anyone else had this problem? Any ideas on a fix or cause?
I am using the Virgin/Bell Canada GSM version.
Thanks
ps. I've posted a pic to give people an idea of what I'm getting....as it may seem unclear in my explanation.
At first this sounded similar to a problem I had.. I installed Wave Launcher, which for some reason did not play well with my phone. I would unlock the screen and the screen would immediately go black as if it had shut off, but I could still push buttons and receive haptic feedback. I had to have someone call me and delete the app while I was in the call.. it sounds kind of similar but not really.. my first guess would be some sort of problem with an app being incompatible.
joshnichols189 said:
At first this sounded similar to a problem I had.. I installed Wave Launcher, which for some reason did not play well with my phone. I would unlock the screen and the screen would immediately go black as if it had shut off, but I could still push buttons and receive haptic feedback. I had to have someone call me and delete the app while I was in the call.. it sounds kind of similar but not really.. my first guess would be some sort of problem with an app being incompatible.
Click to expand...
Click to collapse
I wanted to pass this on...I was reading in the Team Kang rom that there is a "bugfix version: app navigation menu icons no longer disappear after unlocking phone". So I hope this is what relates to my problem and has been "fixed"!

NFC crashing system UI

hi all,
bit of a strange issue with BFC on my note2 4G
about a week ago, i noticed nfc was off, i tried to turn it on from notification panel, but opton was just not responding, so had to turn it on in settings. turned it off after use and was ok.
next time i went to turn it on from notification panel, it went green then i get a message saying
Unfortunately system ui has stopped responding.
now it does it every time i try to turn it on from notifications or it is freyed out as per before.
has anyone else noticed or had this issue? or has a fix?
cheers
device details
model N7105T
stock 4.1.2 rom
rooted
baseband N7105TDVDMA1
build JZ054K.N7105TDVDMB1
kern 3.0.31-774241
fliptechnologies said:
hi all,
bit of a strange issue with BFC on my note2 4G
about a week ago, i noticed nfc was off, i tried to turn it on from notification panel, but opton was just not responding, so had to turn it on in settings. turned it off after use and was ok.
next time i went to turn it on from notification panel, it went green then i get a message saying
Unfortunately system ui has stopped responding.
now it does it every time i try to turn it on from notifications or it is freyed out as per before.
has anyone else noticed or had this issue? or has a fix?
cheers
device details
model N7105T
stock 4.1.2 rom
rooted
baseband N7105TDVDMA1
build JZ054K.N7105TDVDMB1
kern 3.0.31-774241
Click to expand...
Click to collapse
I have the same problem.
I initially tried to use SBEAM to send some files between my Note II, and my friends S4.
Then, I tried to turn it OFF, and same error occurs.
I also turn it off in the settings without a problem, but it automatically turns back on.
Which I really don't know why.
Hopefully this gets a fix.
fliptechnologies said:
has anyone else noticed or had this issue? or has a fix?
Click to expand...
Click to collapse
Known issue. (Not sure if Samsung knows this, the issue keeps recurring even in recent updates)
I'm not sure if there is a fix, but a workaround which works for me,
1) Turn off the NFC manually
2) Replace the NFC icon from notification panel with some other unused icon (say blocking mode)
3) Restart Phone
4) Add NFC notification panel icon back and now it should be okay and working for sometime.
5) I don't know what causes it. But repeat step 1-4 when System UI hangs and throws error.
ysrini said:
Known issue. (Not sure if Samsung knows this, the issue keeps recurring even in recent updates)
I'm not sure if there is a fix, but a workaround which works for me,
1) Turn off the NFC manually
2) Replace the NFC icon from notification panel with some other unused icon (say blocking mode)
3) Restart Phone
4) Add NFC notification panel icon back and now it should be okay and working for sometime.
5) I don't know what causes it. But repeat step 1-4 when System UI hangs and throws error.
Click to expand...
Click to collapse
cheers another method i found was
turn nfc on and off manually about 5 times from the wifi menu in settings
then the icon works

[Q] Problems with 5.1.1

My watch was working perfectly before the 5.1.1 update, but ever since the update, it is slow to wake, unable to swipe away cards from the watch face without opening them, the touch sensitivity is TERRIBLE....have to swipe over and over to get it to register, and for notifications I am unable to select "ALL"...can only select "priority" and "none".
Is anyone else having these problems?
5.1.1 problems are being discussed here if you're not aware:
http://forum.xda-developers.com/zenwatch/general/android-5-1-1-ota-files-online-t3109484
No problem in starting a new thread, though.
nhpilot43 said:
Is anyone else having these problems?
Click to expand...
Click to collapse
I noticed that the touch screen seems derpy to me too. Something is definitely weird with the toggle shade thingy. I'm having the same problem with selecting "all". You can get it, but you have to find the exact spot below and to the left and tap frantically like a dozen times. I reccomend using the test app in developer settings and open the touch test. It will display a small grid and it will trace all your touches. Don't worry if it says fail. Just notice whether or not its tracking your finger. To get it to pass you have to turn the lines green by swiping in a certain direction. Mine tracks perfectly so, for me at least, the hardware is fine. Definitely a software issue.
-Andy
Sent from my Apple Newton.
Yesterday I installed the Android M preview on my phone, and so I had to do a reset on my watch. Now all of the touchscreen wonkiness has gone away, and it's working fine!
Before I was unable to get the app list to appear by swiping from the right, but only by tapping once. Also, I couldn't swipe in the center of the screen in the mode selector shade, but only above or below the row of icons. Now that's all working as well.

Problem with digitizer

Hello i've a problem with digitized, 1 CM from top of the screen didn't respond for any touch, im allready install OTA of nougat manually and make a factory reset, now I can't click to recover my contacts, and sort apps list in main menu from alphabetic order, and little more problem... In settings menu I can turn back my phone and that's solved problem cause screen is rotated, but not in contacts and main app menu, I tried to install some difrent launcher but still didn't rotate main menu and contacts, any solution anyone?
Rogeroo said:
Hello i've a problem with digitized, 1 CM from top of the screen didn't respond for any touch, im allready install OTA of nougat manually and make a factory reset, now I can't click to recover my contacts, and sort apps list in main menu from alphabetic order, and little more problem... In settings menu I can turn back my phone and that's solved problem cause screen is rotated, but not in contacts and main app menu, I tried to install some difrent launcher but still didn't rotate main menu and contacts, any solution anyone?
Click to expand...
Click to collapse
I had this same issue. I ended up with a warranty replacement because it is a hardware issue. The first replacement I got actually had the same issue, but it was even worse. It was the entire top inch and a half of the screen. The second replacement I got was good to go.
I think about that, but i've a little crack screen in the corner on top so im thinking they told me that is my fold, or im wrong and they change my screen ? I can see that not only my problem
Same issue, my previous phone was overheating in the top part of the phone which killed the digitizer at the end. You need a replacement phone
Sent from my HTC6545LVW using Tapatalk

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