Phone shutting off at 35% battery level - AT&T Samsung Galaxy Note 4

Ever since I upgraded to Marshmallow, the phone is shutting off at 35%.
If I plug it into a fast charger it'll start back up. Non fast charger forget it. Battery shows 35% when I plug it in to charge.
Took it to Best Buy after speaking to an AT&T tech. The Samsung rep at BB, said he ran some recovery software to check for missing or corrupted files associated with the upgrade. It appeared that they just reinstalled the 6.01 update.
Anyways it did nothing and the Samsung tech said I could try doing a factory reset or maybe try a new battery. He then said that if the problem started after the the MM update, then that's the issue. He mumbled something about the phone just wasn't able to handle MM blah blah blah.
ATT offered to ship me a new phone with a working upgrade.
Before I go that route or try a factory reset, I thought I'd check here for other ideas.
Not happy with the phone since the MM upgrade. Along with the phone shutting off issue, it's shutting off while charging on my wireless charger, phone screen is screwed up in landscape mode and doesn't show any of the buttons that show in portrait mode.
Is there a battery calibration app that will run on this without root?

I'm a computer tech, with a VZW N4. I popped over here to see if I could help a friend with the ATT N4. Looks like he's stuck without root, but saw your post and decided to reply.
I always recommend installing 'Battery Left Widget' from the Play Store and use it on the main screen. If you want to test the battery... do the following. But I'd recommend getting a new battery. It's most likely the cause of your problem.
Go to the settings and change the 'Discharging Widget Man Text' to "Estimated Battery %". The other settings can be as you wish, but I prefer the 2nd to be time remaining and 3rd to be time dead. Do the same for the charging options.
Let it calibrate for a few days. If you see a big discrepancy between the system battery (in the top right) and the widget, you've got a dying battery. Buy a new one. My Verizon version of the Note 4 started dying at 22% and rebooting. Dying battery was the cause. I knew this because it would read 72% in the top, but 42% in Battery Left Widget. And when it would get to 5% in the widget, it would start rebooting. The other battery at the top was reading much higher. A new battery fixed my woes. However the OTA upgrade to MM did a job on the battery too.
One word of advice ... turn off Fast Charging. It probably killed your battery in the first place. The original Samsung chargers will still charge it to full in a couple hours, but Fast Charging does something bad to the batteries, and they don't last as long. I know, I've had a Note 4 since day one, and I'm on my 4th battery.
A note about MM upgrade. I have to say, I wasn't a fan either. My battery didn't last as long on MM as it did on LP. The tricks about doing a full wipe didn't help. The only fix was to get my VZW model rooted and I regained control. Now I have a MM rom that actually works well and gives me 15 hours a day of usage, 3+ hours of on screen time.

What rom you are using anyway. I have changed my battery and switched to miui 8. But problem remains same with an extended battery life... But mine won't charge more than 67% and shut down @ 12% with a SOT of 3 hours and above.

rsd666 said:
What rom you are using anyway. I have changed my battery and switched to miui 8. But problem remains same with an extended battery life... But mine won't charge more than 67% and shut down @ 12% with a SOT of 3 hours and above.
Click to expand...
Click to collapse
I would try your battery in another device, just as a test.
Well ... mine is a VZW Note 4, not AT&T. I've used multiple roms over the past few months. I don't know what type of extended battery you are using, but if it's the ZeroLemon, it may need a better kernel to work with it. The phone doesn't know about extended batteries without additional instructions, so charging and time to empty can vary.
I just know I will NEVER buy another Samsung battery from anywhere. I think 99% of them are fake. I went with an Anker brand and it's been perfect.
Currently, I'm running MODest v5 ROM. I just installed Nseven on a 2nd device as a test. As for the MODest ROM, after only a couple of days of testing, it looks like I'll get even better battery life than I did with PaulPizz v2 (over 16 hours of heavy use compared to the 13 with PaulPizz)

Thanks for your quick reply... Im using samsung original Stock battery and there is sticker of smart care and it is from a samsung showroom
So no idea its original or not.. Should have been original... My note 4 SM 910S SK tel korian version so the rom options are very limited. Do not have any warranty period left so im confused whether i should go for a hardware checkup... Anyway im pissed of since the marshmallow arrives....the problem started right after that update.. Since then i have changed rom changed battery.. So now i guess i have to change the phone finally... Anyway thanks for your reply..

I have the same problem with charging to only 67%
If you take out the battery it will continue charging to 100%.
All this cr*p started when updated to MM
Going back to stock 5.0.1 and doing the #*0228# reset should help.
And samsung batteries are a disaster, even the genuines ones.

Related

My battery life

Hi, I am noticing that my battery life is very short. I have to charge my phone atleast twice a day. Last night I watched a program on my phone which was forty minutes long. After that my battery was already 60 percent about. However.now, in the morning, I woke up and checked one thing on the internet by 3g and now my battery is already 40 percent. Why is this .... I know that battery life on here is not good but mine seems worse.
Is anyone getting the same?
Thanks in advance.
Tell us your settings:
- Do you allow background data?
- Do you always synchronize?
- Do you enable data connection?
- Do you connected to the Wi-Fi all the time?
I swear my battery life is far far better since i put that Generic rom on, maybe the minor updates htc have released help battery life ?
Maybe the update will fix the battery life issue? We'll see when it rolls out on t-mobile handsets.
Other people have reported excellent battery life (mine only arrived today) and it seems to improve over time. How long have you had it?
I had mine 1 week today was originally on the T-Mobile rom and have had terrible battery life up to even yesterday, updated to the Generic Rom yesterday and it honestly seems to last longer now.
Jabbypants said:
I had mine 1 week today was originally on the T-Mobile rom and have had terrible battery life up to even yesterday, updated to the Generic Rom yesterday and it honestly seems to last longer now.
Click to expand...
Click to collapse
I was waiting for someone to report this before I did .. I too was originally on the T-mobile ROM and updated to the Generic ROM. I didn't notice any increase in battery life. In fact I didn't notice any changes apart from the minor T-mobile branding having gone.
Yesterday I did the OTA update and again didn't notice any changes. I did this morning though, in 10 hours the battery only dropped 4%. Of course the phone hadn't been used in that time and I have wi-fi and bluetooth switched off but I am sure this is a lot better than I was getting.
Maybe the OTA update has improved battery life. Let's hope so.
Hello again,
Is the generic Rom the Rom without the T-Mobile stuff?
How would you get that? And would that remove your warrenty / insurance?
How have some T-mobile people get the OTA update whereas some have not?
Have you realy found a difference with it?
THank you
Raminder1992 said:
Hello again,
Is the generic Rom the Rom without the T-Mobile stuff?
How would you get that? And would that remove your warrenty / insurance?
How have some T-mobile people get the OTA update whereas some have not?
Have you realy found a difference with it?
THank you
Click to expand...
Click to collapse
Yes to without T-Mobile stuff.
You can download it in the Android Dev Desire section on here. There are extra steps to take.
It WILL void your warranty.
Anyone that got their phone direct from T-Mob will NOT have it unless they did it manually. And by that i mean manually flash generic rom then update.
I noticed my battery is better but it's only one day. And i never really had a problem with it. I charge once a day anyways.
Thank you for the help.
However I am unsure if I should get the generic ROM.
What are the other advantages?
Because there is not a lot of T-Mobile stuff on there.
If I got mobile insurance with T-Mobile and flashed the ROM would I be able to claim if my phone got damaged or lost?
Raminder1992 said:
Thank you for the help.
However I am unsure if I should get the generic ROM.
What are the other advantages?
Because there is not a lot of T-Mobile stuff on there.
If I got mobile insurance with T-Mobile and flashed the ROM would I be able to claim if my phone got damaged or lost?
Click to expand...
Click to collapse
Advantages. The phone is as it would come straight from the manufacturer. You will always receive updates for the device before Vodafone, O2,T-Mob etc would have them ready.
If the phone was lost then yes. If damaged...probably not but if it develops a fault you can always drop it in a drink and claim on he insurance...bit dodgy like!
My battery life story
So, I downloaded the brut Google nav mod the other day and haven't had a chance to use it until today. Took a journey which took about one hour, and made sure that my battery was fully charged before I went. I still hooked up the phone to the car charger though, to save power. One thing I noticed about charging the desire, however, is that if it identifies the battery as being already full when you connect a charger, the indicator light stays green, so doesn't top up even when you have been using it for a while. I noticed this about 20 minutes into my journey by which time the battery must have gone down quite a bit. Removing then replacing the charger sorted the problem and the Orange light indicated that it was charging again. By the time I got to my destination the battery was at about 50%.
On the return journey, I hooked up the phone again, turned on Google nav and set off. About 30 minutes into the journey I stopped off at a petrol station to grab some snacks, checked the battery and read 17%! Even though it was supposed to be charging the whole time!! I then got a message saying that the power from the car wasn't enough to charge the phone and I should attach AC power ASAP, which I obviously couldn't as I was in the car. I ignored it, got home safely enough, disconnected the charger and then watched the phone die .
Ok, so I was using gps and 3G which clearly uses up power and I guess Google nav is fairly processor hungry, but I would assume that having it connected to the car charger would be enough. Coming from a tocco ultra, I'm used to rubbish batteries, but at least that would charge up in a car.
Don't get me wrong, I still love the phone, but I just need to know if this is gonna be a regular issue, or something that can be sorted out with a Rom update.
Just for info, I've had my desire for nearly a week now on TMO using the old Rom. And, the car was Passat estate which is in very good nick, so I doubt that was the problem.
adjei7 said:
So, I downloaded the brut Google nav mod the other day and haven't had a chance to use it until today. Took a journey which took about one hour, and made sure that my battery was fully charged before I went. I still hooked up the phone to the car charger though, to save power. One thing I noticed about charging the desire, however, is that if it identifies the battery as being already full when you connect a charger, the indicator light stays green, so doesn't top up even when you have been using it for a while. I noticed this about 20 minutes into my journey by which time the battery must have gone down quite a bit. Removing then replacing the charger sorted the problem and the Orange light indicated that it was charging again. By the time I got to my destination the battery was at about 50%.
On the return journey, I hooked up the phone again, turned on Google nav and set off. About 30 minutes into the journey I stopped off at a petrol station to grab some snacks, checked the battery and read 17%! Even though it was supposed to be charging the whole time!! I then got a message saying that the power from the car wasn't enough to charge the phone and I should attach AC power ASAP, which I obviously couldn't as I was in the car. I ignored it, got home safely enough, disconnected the charger and then watched the phone die .
Ok, so I was using gps and 3G which clearly uses up power and I guess Google nav is fairly processor hungry, but I would assume that having it connected to the car charger would be enough. Coming from a tocco ultra, I'm used to rubbish batteries, but at least that would charge up in a car.
Don't get me wrong, I still love the phone, but I just need to know if this is gonna be a regular issue, or something that can be sorted out with a Rom update.
Just for info, I've had my desire for nearly a week now on TMO using the old Rom. And, the car was Passat estate which is in very good nick, so I doubt that was the problem.
Click to expand...
Click to collapse
I would look if the charger really charges the phone or if it drains it also when not using GPS/Nav etc.
Reason I'm saying this is that I once bought a charger that actually drained the battery instead of charging it, while it worked fine on my older Nokia phone. I'm assuming the phone deactivates some power saving features because it thinks it's hooked up to a charger, but at the same time the charger is too weak to actually charge it.
I have not used branded rom before on this phone but the htc rom battery life is fine. Mine has been going for three days with usage fine
A|ex said:
I have not used branded rom before on this phone but the htc rom battery life is fine. Mine has been going for three days with usage fine
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Click to collapse
nice, 3 days. how many times u charged the phone since u got it?
Try out Locale app... will definitely help saving battery power: twofortyfouram.com
intresting my battery last a day
I just started charging 2nd time my battery and it lasted hmm since about 2pm till 15% at about 00.00 which is pretty much 10hours of heavy use. i did leave it on sleep for about 2 hours though and i left it at 25% and after that it had 25-24 % lol so if you turn all the updates off it will last quite a lot i guess
I rang up T-Mobile today (tech support) to ask about the lack of update considering the rom was behind the non carrier phones at the start and then an update too. They said they do work on them when they see a notable difference worth updating.
Anyway, I also said I was incredibly dissatisfied with the battery and how long it lasted and wondered if it could be to do with the ROM being well behind the stock HTC one. The tech support guy was excellent and very helpful. He said that with the type of battery in the Desire, you need to make sure you have it on a MAINS charger from quite low for a good couple of 14 hour sessions with the phone off. This builds up the charge for the battery and you should see a marked improvement. He said that most people don't bother to do that and as a result get poor performance.
He did say him and 4 members of his team have the same phone and while some of his team had battery issues he didn't. The main reason being that he had spent a few days not taking it to work and running it down in the evening then giving it three 14 hour chargers. He said that made a huge difference.
He also said if I was dissatified to a point of big frustration they would replace the phone or refund. Can't ask fairer than that
Bandare said:
I rang up T-Mobile today (tech support) to ask about the lack of update considering the rom was behind the non carrier phones at the start and then an update too. They said they do work on them when they see a notable difference worth updating.
Anyway, I also said I was incredibly dissatisfied with the battery and how long it lasted and wondered if it could be to do with the ROM being well behind the stock HTC one. The tech support guy was excellent and very helpful. He said that with the type of battery in the Desire, you need to make sure you have it on a MAINS charger from quite low for a good couple of 14 hour sessions with the phone off. This builds up the charge for the battery and you should see a marked improvement. He said that most people don't bother to do that and as a result get poor performance.
He did say him and 4 members of his team have the same phone and while some of his team had battery issues he didn't. The main reason being that he had spent a few days not taking it to work and running it down in the evening then giving it three 14 hour chargers. He said that made a huge difference.
He also said if I was dissatified to a point of big frustration they would replace the phone or refund. Can't ask fairer than that
Click to expand...
Click to collapse
It is good to know there are some good staff out there
I shall try what he says as I have bad battery life!
I am just putting every application on to drain my battery first lol
Thank you for the tip
Raminder1992 said:
It is good to know there are some good staff out there
I shall try what he says as I have bad battery life!
I am just putting every application on to drain my battery first lol
Thank you for the tip
Click to expand...
Click to collapse
yeah, I turned mine off a few hours a go and will leave it off until tomorrow.

[Q] Terrible Battery Life - Hardware Fault?

I've had my new desire z about 2 weeks now, and am utterly dissapointed by a frankly dreadful battery life.
It's my second DZ, given the original was nicked, but (kicks self) wasn't insured, so was purchased from a supplier that shipped my phone from Hong Kong (I live in UK, and the new phone is an identical model, except for a slight difference in key layout - A2727 I think is model number)
The original phone would give me over two days life with very low use, which i considered to be fair for a decent smart phone.
The new phone barely gives me 10 hours with no use. I've done a couple of tests - unplugged it at 2am, but 8am it's at 30% or lower. This was done with all data connections turned off.
If i leave the new phone to go dead then that's it - it won't charge. The only way i've found to get juice back into the battery is to hold it in my old touch-pro 2 until it's charged enough to charge from the desire.
Last night was the clincher. I've gone out with some friends to the pub. I had a conversation over it, and checked my battery life - 42%. As a last dith effort i factory reset the phone at that point to rule out a mischevious app, and checked - 39%
Within 2 hours, and with no use at all that was down at 8%. In order to avoid the charge issue i cut my losses and turned it off at that point. Once home (oh, about 4 hours later maybe) I was unable to turn it back on. I then left it plugged in overnight, and was still unable to turn it on this morning until i'd done my cross-phone charging trick.
I'm now entirely convinced there's some form of hardware issue at fault here, so i'm wondering if anyone else has had the same problem with this phone before? I see lots of thread regarding poor battery life, but most seem to be solved by turning data off or some rouge app, neither of which are an issue in this case. Also, any hints for making my life easier when I phone HTC tomorrow? I've read elsewhere their support might not be all it should be.
Thanks in advance for any help! I've ready to pull my hair out as what is a fantastic phone otherwise has been completely ruined by this battery issue.
I think you should get a new battery to rule out that the battery itself isn't a problem. I had similar issues with my G1 a while back and it solved a lot of wierd, seemingly unrelated problems. Batteries are pretty cheap online, $15 or so and some are free shipping.
The way that I figured out my battery was toast was by comparing it to other batteries. it had a bulge in the center where it should have been flat. Fingers crossed it isn't hardware.
had already tried a diff battery (did you know you can chew a corner off a touch pro 2 battery and make it fit??) Which i know worked fine in the old nicked dz and imo as i was getting same issue ruled out battery problem.
anyway... phone has now been returned and i'm waiting 2-3 weeks to get it repaired under warranty (though am hoping for complete replacement obviously)
Chewing on batteries has got to get you extra xda brownie points. I'll remember that
Sent from my T-Mobile G2 using XDA App
I'd like to think there was some techincal or engineering skill in there somewhere.
but it was mostly "Well, apart form this nugget of plastic they're the same shape..."
I'm having the exact same problem... When you take you shutdown to recharge a dead battery, does it sometimes try to turn back on? I left my apartment like 30m ago with 100% battery, and I'm at 84% and declining. There's nothing running. And I've replaced the battery, same issue.
I think I might just RMA this one.. seems like an engineering issues.
Edit: I'm the 40 seconds it took me to type this, battery dropped to 82%.
Wanted to bump this post. I've since wiped / reloaded and wiped battery stats. It's still jacked. I think it's an internal electrical thing. Reason is: I'll power down to take the battery out. When I put the other one in, it'll turn back on. Or if I power down to charge, it'll turn back on - plugged in or not. I don't want to deal with the RMA process again, but I think it's my only choice. I've taken two phone calls this AM @ 100%, and it's at 96% now. Drives me insane. Ugh... I'll call TMO. Anyone know if the replacements are still rootable?
So... I had my phone replaced, and it's still doing the horrid battery thing. Flashed CM 7.1 RC3 or w/e the latest is, cycled one battery - and it drops like a stone. I have two chargers (one at work, one at home) and they both charge the phone up to 100%. But it's still losing battery life quicker than I'd like. I used to be able to get a good 18 hours out of this phone. Even with a new battery and a new phone, it's acting up. I'll try to flash an older ROM and see if it's the same thing. I updated to #130 nightly from 7/10. We'll see how it lasts today. But I do remember I had horrible luck with CM's ROM's on my G1. Battery would just drain for no reason. The main process taking up the most battery life is "Cell standby" so I changed to the latest radio - and it still drops. OP - have you figured out your problem? I've removed a ton of apps, and it's still messing up. I listen to music for... 45m in the AM, and I get down to 54%. I've formatted my SD Card as well.. it's driving me insane.
I just flashed CM 7.1 a few days ago and while the ROM is great, it does seem to be a litter harder on my battery than 6.1 was. With light/moderate usage yesterday, I got about 16 hours and that was running the battery almost completely dead. With heavy usage, I get about 10 hours and need a bump charge in the afternoon.
You might want to look into getting a Mugen 1800mah battery. You can get them on Ebay from 35-40 dollars. The seller 'nakedcellphone' is based out of Southern California and another user has confirmed ordering from them and getting a legitimate battery (lots of fakes on Ebay). Either that, or carry a charger with you...
Have you tried using Watchdog to see if there are any 'rogue' apps that are causing the drain by running in the background? What about going to spare parts > battery history > Partial Wake usage? There it will show apps that are draining your battery when you're not 'actively' using your phone. For me, the Android System is the highest drain in that menu. Good luck! Hope some of this helps!
I just checked spare parts, and there's nothing too odd in there. Just my music app. And I've changed that too - thought Winamp was killing me. I'll check Watchdog. This is a brand new OEM battery along with an RMA'd G2. It has to be the OS / Radio or something. I've stripped like every non-essential app too.

Did I get a lemon battery?

I recently got a Note 8 (for the pen) after having a Blackberry Playbook. The Note 8 charges fine, but if I put it to sleep overnight (with a full or nearly full charge, I find a low battery notice in the morning, or it does nothing unless plugged in. The Playbook will go down by maybe 10% overnight. I used the app manager to turn off all the applications I can see. Samsung support chat had me reset the device to factory settings, but the battery is still not sleeping correctly--or is it?
Since the playbook is heavier, I assume it has a heftier battery. Maybe you simply must power down the Note 8 at night? I like the device, but if I got a lemon I had better return it now.
What is the normal battery behavior on this thing? Thanks for any help. (BTW, I am a total android newbie and not looking forward to spending yet more hours working on this.
jventola said:
I recently got a Note 8 (for the pen) after having a Blackberry Playbook. The Note 8 charges fine, but if I put it to sleep overnight (with a full or nearly full charge, I find a low battery notice in the morning, or it does nothing unless plugged in. The Playbook will go down by maybe 10% overnight. I used the app manager to turn off all the applications I can see. Samsung support chat had me reset the device to factory settings, but the battery is still not sleeping correctly--or is it?
Since the playbook is heavier, I assume it has a heftier battery. Maybe you simply must power down the Note 8 at night? I like the device, but if I got a lemon I had better return it now.
What is the normal battery behavior on this thing? Thanks for any help. (BTW, I am a total android newbie and not looking forward to spending yet more hours working on this.
Click to expand...
Click to collapse
If you look in the battery option in the settings menu, it will give you a breakdown of the battery usage and should help you identify what the main culprets were in eating up your battery. My guess it would be having all the connections (GPS, wifi, etc on while the screen is off). It could be something else, either way that should help you narrow down what the issue is. Click on the graph to get a view on the hardware usage.
take it back; the battery shouldnt go down more than a % or 2 every hour when idling, so you got a dud..
jventola said:
I recently got a Note 8 (for the pen) after having a Blackberry Playbook. The Note 8 charges fine, but if I put it to sleep overnight (with a full or nearly full charge, I find a low battery notice in the morning, or it does nothing unless plugged in. The Playbook will go down by maybe 10% overnight. I used the app manager to turn off all the applications I can see. Samsung support chat had me reset the device to factory settings, but the battery is still not sleeping correctly--or is it?
Since the playbook is heavier, I assume it has a heftier battery. Maybe you simply must power down the Note 8 at night? I like the device, but if I got a lemon I had better return it now.
What is the normal battery behavior on this thing? Thanks for any help. (BTW, I am a total android newbie and not looking forward to spending yet more hours working on this.
Click to expand...
Click to collapse
hi
(i stated this in another thread while back),
i am on stock rom,not rooted and leaving Note8,in standby, overnight i get +_ 1% drainage for plus9/11...12 hrs..
i ran n test to see my battery drainage, and did 25 hrs on 6 % ( from 100% down to 94 %)
in this period i connected to web,twitter update weather update,google play update ,otherwise i left it to see results ..see screenshot
i would say its a 3 rd party app or otherwise you did not" tweak" ...3g off ,location ,etc.etc it right
My battery drain is excellent.i have had Note 8 for a couple months and also have the note 2
the note 8 gives better battery service( slightly ) but better ..in my case..
good luck
wase4711 said:
take it back; the battery shouldnt go down more than a % or 2 every hour when idling, so you got a dud..
Click to expand...
Click to collapse
This. Don't even waste your time trying to resolve the problem. You definitely got a lemon.
Thanks--now store or Samsung?
Thanks to everyone for the replies. I just did a different kind of reset with Samsung--holding down buttons rather than going into settings. We will see. But if the problem persists, am I better of returning to Best Buy (I missed their fifteen day return window by a day or so) or using the service request directly with Samsung? (The store involves a bit of a drive.)
Update on battery
I just wanted to post a quick update. The hard reset (holding down the power and volume up buttons together) seems to have done the trick. At 1:30 today my battery read 83% and I have had it in sleep mode for 5 hours now and it is reading at 82%. Unless it is just that the meter is wrong, the Samsung Support Chat process SEEMS to have worked. I will try tonight and make double sure.
Once again, thanks to all who replied. The information really helped.
If you got a lemon, I joint to make a big lemonade!
I have a 5120 LTE.
After a full charge it doesn't last for half a day.
I paid attention tweaking everything: from LTE to 3g, saving energy mode, screen light, wifi on-off, gps etc.
Now the point is: I wanted this tablet to do a lot of things and it seems I can't really do anything.
And yes I already have a hard reset.
It's rooted so the guarantee is spoiled.
I hope 4.2.2 release will help me somehow.
Anyone suggesting a good tutorial to change the battery?

Battery Sudden Drops

Dear all,
Recently my Note is facing a weird problem. While my son is playing a game, the battery drops 20-30% in 10 minutes. If I shut down the tablet and re-power then the battery goes to normal again.
In the battery stats I can see a huge drop during game usage and then up again on reboot.
I performed a factory reset but the same happens....
I flashed the Kit Kat via Odin.... but the same
Any ideas?
Drain the battery down to below 5% then charge it to 100 and it should be fine. It happened to me once and after a full charge after a full drain it never did it again
Sent from my SM-G900T using Tapatalk
toyanucci said:
Drain the battery down to below 5% then charge it to 100 and it should be fine. It happened to me once and after a full charge after a full drain it never did it again
Sent from my SM-G900T using Tapatalk
Click to expand...
Click to collapse
This is what worries me.
I drained the battery and charged it fully powered off. It did it again. I drained the battery and charged it fully powered on. It did it again.
If I'm using it for browsing, papyrus, images etc its fine. This happens only in games and when i reboot the battery percentage is ok again.
strange....
STELIOSFAN said:
This is what worries me.
I drained the battery and charged it fully powered off. It did it again. I drained the battery and charged it fully powered on. It did it again.
If I'm using it for browsing, papyrus, images etc its fine. This happens only in games and when i reboot the battery percentage is ok again.
strange....
Click to expand...
Click to collapse
I had the exact same problem as you are describing but additionally, my overall battery life wasn't lasting as long as it should either. I ended up sending it to Samsung's repair center to get fixed. I'm not sure what they did but some other people on the forums suggested it was a motherboard issue.
So the capacity of the battery seemed just fine but the readings were crazy (dropping from 50 to 5 in minutes and then on reboot back on 50).
After 2-3 full cycles of charging nothing changed. Flashed fw nothing changed. Went to Samsung service and they just informed me that they changed the battery and now performing final checks.
Hope this will solve the issue. I'm too lucky that I am in the "6 months warranty" window for battery...
How does one go about sending it into Samsung? After getting it back, did you see a significant change?
I've been debating doing this but wasn't sure how to go about it.
I haven't got it back yet. They just called me and they said that apart from the battery, they need to change another part (the telephone operator didn't know which part) and I'm going to receive it tomorrow.
So I'll let you know once I receive it.
STELIOSFAN said:
Dear all,
Recently my Note is facing a weird problem. While my son is playing a game, the battery drops 20-30% in 10 minutes. If I shut down the tablet and re-power then the battery goes to normal again.
In the battery stats I can see a huge drop during game usage and then up again on reboot.
I performed a factory reset but the same happens....
I flashed the Kit Kat via Odin.... but the same
Any ideas?
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Did you fix the problem ? I have the same problem and i don't know how to fix it. (i am with 4.3 not rooted).
Rupar4o said:
Did you fix the problem ? I have the same problem and i don't know how to fix it. (i am with 4.3 not rooted).
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After trying everything (flashing different roms via odin, factory reset, full battery cycles etc) the problem never went away.
Went to Samsung service. They checked the battery and had to replace it.... within the warranty.
Same issue here. Just got an email saying its fixed. They changed the charging port and lcd. Weird that they replaced the lcd.
Well I got it back. Seems they broke the s pen function when taking it out or putting in. The tablet thinks it's always out of its slot. I guess another 2 weeks without this thing. What a pain in the ass. Times like this makes me wish I bought an ipad where I could just walk into the store and get it fixed that day.
I had the same problem. I sent it back on Monday and got it back 7 days later. They did not say what they changed, but now everything is working fine. I even got a new usb cable and a magnetic Germany flag
I sent mine in for an overheating problem and they changed the charging port and gave me a new cable. I initially also had the random drops in battery but seems to be better now.. They said bad voltage going to charging the battery or something. Still have overheating so gotta send it in again?
Sent from my SM-P600 using XDA Premium 4 mobile app
So guys did you get it fixed? I have exactly the same problem. I have sent it to fix at the sam service - they changed the charging port, but it didn't help anything. 1,5 years of normal usage and now I can pretty much throw it into the toilet. God damn POS!
Galaxy Note 10.1 2014 battery drops
Hello all,
Just wanted to inform you all that I have been experiencing these battery drops (yesterday from 93% to a mere 5% in a matter of minutes) for a very long time now. I am running under the latest 4.4.2 stock firmware.
Also, battery life is way below par (understatement !), where the Note sometimes drops to around or below 5% (the magic number below which the screen starts to dim pretty dramatically and there's no way to influence that)
Funny thing is that after the battery drops to below 5% or even 1 or 2%, it's still possible to use the tablet for quite a number of hours afterwards, which suggests it may be something with the logic estimating/determining the remaining battery capacity, rather than the battery itself....)
Now I've tried draining the battery and fully recharging it multiple times/ resetting the stats using free apps / revert to factory settings etc.
All to no avail unfortunately, this problem simply keeps coming back.
(By the way: Apart from the battery and battery life, the Note is an excellent device, and delivers as promised.
Please also note that charging it through the microUSB cable is also simple, stable and relatively fast, unless you compare it of course to my all new Samsung Galaxy Note 4, which has a superior fast charge mode and offers the highest possible battery-life at this moment and easily beats any other smartphone (including the usual suspects from that Cupertino-based firm of which I can't force my mind to remember the name of.....) in this price-quality and performance category )
As for warranty:
Battery is no longer under warranty, the device itself is.
As such, I will now get the battery replaced by a new Samsung OEM-battery first, and see if that resolves the issue.
If it doesn't help, I will send it in for repair for Samsung.
I will keep you all informed on the resolution and cause.
Likewise, if there's anyone that has gotten to the root cause of this issue, please let me / let us know
Some users reported some 'magic part' OTHER than the battery itself (motherboard / charging circuit or even the lcd ??) having been replaced by Samsung after sending it in for repair.
That information could be very valuable to us all in trying to get Samsung to resolve the issue, so I would really appreciate it if someone would share this info in this thread.
Hey I know that there hasn't been much activity on this particular thread, but i too have been experiencing this problem for over a year now. I sent it into samsung twice and it still never fixed the issue and by the time i was going to send it in the 3rd time it was out of warranty. I personally removed the back cover and unplugged the battery for a while and that did not help. I have tried flashing different ROMS and kernels to no avail until last week. I flashed Temasek's Unofficial Build found here http://forum.xda-developers.com/gal...t/lt03wifi-temaseks-unofficial-build-t2980604 and after 3 full power cycles i have not had a single random drop yet i even managed to go 3 days with 6 hours of screen on time which is a record for me with this device. Not sure if it will help everyone but this seems to have solved my problem and i am thrilled! Also (as embarrassing as it is) i played 2.5 hours of Clash of Clans straight without a single random drop either.
I am beginning to have the issue as well on my P605v. Has there been any progress with your battery replacement? @mroset
KwestJones said:
I am beginning to have the issue as well on my P605v. Has there been any progress with your battery replacement? @mroset
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Hello KwestJones,
I've successfully replaced the battery in the Note 10.1 2014, and it has improved things. With a little care, this is easy to do. Just removing the battery connector is a bit typical, you need to lift it carefully and slightly to remove it.
The result is not as drastic of an improvement as I would like to have seen, but at least the sudden drops in battery capacity percentage seem to be under control now.
I am doing a video test now, and will see how it behaves and let you know.
BR,
Maarten
Very curious to hear if replacing the battery corrected this issue. I've been experiencing this same battery drop issue for 2 or 3 months and the unit is well outside of warranty. Hoping there's a simpler fix, but willing to replace the battery if that will work since the tablet itself is still a great unit.
Complete factory reset should clear the Android Coulometer's data base or learning algorithm. Just clearing options of Battery Monitor Widget for rooted devices won't help. There are some other apps, which seem to help if the charge level never reaches 100%, a related, but not identical problem.
I have an old tablet suffering from this, with a tweaked custom rom, and i didn't want to clear and setup that completely. The algorithm or database is "learning" again, and the capacity jumps have become fewer and smaller over the last months. It should depend on how long the device was used and never reset before the incident. In my case over a year.
Itvs much like my cars fuel calculator, which won't work correctly during traffic light stops. Right after starting the engine, fuel consumption can raise several liters/h, when the car don't drive, as it uses the last sampled value(every 30 meters). And you need several kilometers to drive to have these levels drop to realistic ones again. While after a long driving distance, a traffic light stop will hardly have an influence.

[Q] Weird battery issue

Hey guys, just got the phone on Saturday. It's been awesome until today. I noticed it has been draining super fast. I put it on the charger and it would not charge past 89%, and at 89% it said there was 1m left until full. I turned off the phone and let it charge to 100%, but when I turned it on it almost immediately dropped to 90%.
What could be the issue? Do you think a simple factory reset could fix it, or should I take the phone back to Best Buy for a new one?
Edit: using the corded charger that came with the phone
This just started happening to me as well.
My phone will say fully charged, and when I unplug it will immediately drop to ~91-93%. Not sure if it's a faulty battery or what not, as I too have been using the wireless charger and block given to me with the phone.
I'm going to Best Buy during my lunch today to see if they have any idea and will update if there's any useful news.
that is weird. I haven't had the issue on mine, though I only charge with a USB cable (I don't have a wireless pad). From my rooting days, there is a battery config file that remembers things like battery charging history, so a factory reset might be useful, though it's a painful process to get a phone back up and customized fully after a reset.
Hopefully best buy has a better answer...though it might be as simple as replacing the phone, to which a factory reset might have been easier...
Anchor - how is the battery life on your phone?
I think my battery might be a defective one as I can barely get through half of a day with 1 1/2 hours of SOT - and that includes taking several steps to try to maximize battery life.
Just a quick update:
Stopped by Best Buy today and talked to a surprisingly knowledgable Samsung person. He said I'm the second person with an issue like this and believes it's a faulty battery, so they're going to give me a new phone.
To my knowledge this is the only explanation as my battery was lasting half a day.
Same here... I just got this phone yesterday and the battery drains very quick. I will return it and get the htc M9.
millsmillsmills said:
Just a quick update:
Stopped by Best Buy today and talked to a surprisingly knowledgable Samsung person. He said I'm the second person with an issue like this and believes it's a faulty battery, so they're going to give me a new phone.
To my knowledge this is the only explanation as my battery was lasting half a day.
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Final Update: Battery has been much much better on the new phone. Previously I'd be around 50% by lunchtime and today I'm at 85% with nearly the exact same use.
what was your usge in your previous phone?
Sent from my SM-G920P using XDA Free mobile app

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