5ghz wifi much slower than 2.4ghz, is it just me? - Moto Z Play Questions & Answers

so on my home network I have noticed downloads being very slow on the 5ghz wifi on the play z. I got my partners moto X play and ran the speedtest right next to my moto z play and hers gets 50mbs and I get 5mbs...
to help me trouble shoot, is anyone else experiencing this?
thanks!

I would try restarting the router or changing the channel. Keep in mind that 5GHz does not have the same range as 2.4GHz and will start dropping off and getting slower as you move away more quickly. Most of my devices slow to a crawl or drop when I move outside on 5GHz but 2.4GHz keeps trucking.

OrBy said:
I would try restarting the router or changing the channel. Keep in mind that 5GHz does not have the same range as 2.4GHz and will start dropping off and getting slower as you move away more quickly. Most of my devices slow to a crawl or drop when I move outside on 5GHz but 2.4GHz keeps trucking.
Click to expand...
Click to collapse
its being tested next to a moto x play so the signal isnt the issue. the router has been rebooted a few times and it makes no difference.
as I say, its only a problem on the z play and not the x play

Can you please confirm whether moto z play supports wifi AC standard?
How do you use 5 Ghz band, if not?

anjath said:
Can you please confirm whether moto z play supports wifi AC standard?
How do you use 5 Ghz band, if not?
Click to expand...
Click to collapse
It does not have AC but can use 5 Ghz.

I'm having the same problem, it's pretty weird because I use wifi sweet spots to test lab speed and I can't get up to 150 Mbps but on the speed test app I can't get higher than 5 Mbps, I think it's a software thing....

Tri in wireless- Adavanced Settings
Transmission Rate: (Default: Auto)
CTS Protection Mode: (Default: Auto)

I don't have those options under advanced wifi settings !!

Maybe you need to reset the wifi settings. In the Advanced Wi-Fi choose Reset default networks.
Or Maybe you are having something that restricts your connection from the phone, things like VPN, proxy can interfere with the connection speed of the phone.

Related

[Q] wireless n connection .

Hi all
Wondering of anyone else is experiencing this. My gn won't connect using wireless n regardless of distance to my router. Connection speed is always below 54mbps. My laptop connects no problem.
Currently using codename Droid and router is billion 7800n. Tried forcing both router and phone to use wireless n.
Try resetting router. Before doing that make sure you have your router set to allow x amount of connections. I had my router set to allow max 3 connections and when I tried connecting my nexus one the other day I had to bump it up to 4 since my N1 was a 4th user.
Sent from my Nexus in Texas.
tried all of the above. quite frustrating when the GN is supposed to be able to do wireless N.
found this http://code.google.com/p/android/issues/detail?id=22474, gonna see if that helps/goes anywhere
What frequency are you using? What is your beacon interval set to on your wireless access point
hi,
Same issue :
connecting at 68 Mbps max.
2,4 + 5mhz both ...
stretched said:
What frequency are you using? What is your beacon interval set to on your wireless access point
Click to expand...
Click to collapse
This is an important point. I would also add, if you are using both spectrums, are you using the same SSID on them?
Typically if you use both spectrums, you would configure them with differing SSIDs. When given the option, I have seen the GN prefer 2.4GHz spectrum over the 5GHz spectrum.
Sent from my Galaxy Nexus using XDA App

[Q] No 5GHz WiFi support

Hi all
My N7100 doesn't want to work with 5GHz WiFi at all. There is no option like that.
Event WiFi analyzer cannot switch to 5GHz and works only with 2.4GHz.
This happens regardless of any ROM or kernel I tried. AOSP, stock, CM10, CM10.1, combined...
I thing it's a kind of limitation in software. But I tried many ROMs and kernels. Do we have any radios/modems to flash separately?
Thanks
Wi Fi 5GHz on AP
I think there should be a 5GHz WiFi output from your AP also to connect with your 5GHz WiFi, correct me if am wrong.
I'm not talking about connecting to 5GHz.
The scan doesn't work...
WiFi analyzer allows to scan 2.4 or 5 GHz ranges. You can swap between two, but with my Note 2 I cannot change band, it always locked at 2.4GHz.
I'd be happy if anyone verified with WiFi analyzer is he can scan 5GHz band.
i have cisco e4200 set with different ssid for 2.4 ghz and 5 ghz. my ipad mini can detect and connect to 5 ghz one but my laptop (asus a55vm) and gnote2 cannot even detect it. updated the router's fw but no dime. so, i was wondering if the my laptop and note2 really support 802.11n at all?!?
no solution or no one even bother to connect to 5 ghz?
No 5GHz
I have the same problem I cannot see the 5GHz Network from my note 2 but I have no problem from my laptop and other clients.
Searching the web I found that the Mac Book Pro has the same problem with some 5 ghz Networks and they require the router to be on a specific channel:
channel 48.
Could this be the same problem with the Samsung Note 2?
Could it be that the radio only accept certain channels on the 5 gigahertz Network ?
I'm not at home but next week, when I go back, I will try to set the router to a more central channel like the 48.
Samsung Note 2 GT-N 7105
sms2000 said:
I'm not talking about connecting to 5GHz.
The scan doesn't work...
WiFi analyzer allows to scan 2.4 or 5 GHz ranges. You can swap between two, but with my Note 2 I cannot change band, it always locked at 2.4GHz.
I'd be happy if anyone verified with WiFi analyzer is he can scan 5GHz band.
Click to expand...
Click to collapse
I can see both on mine with wifi analyzer but there is no option to specify bands. apparently Samsung took that out.
y2whisper said:
I can see both on mine with wifi analyzer but there is no option to specify bands. apparently Samsung took that out.
Click to expand...
Click to collapse
In my case I can chose which bands to scan with WiFi Analyzer but then it only shows 2.4GHz networks.
Please, please, please...
Anyone? any help??
Tommaso
You may just be missing the button (which helpfully disappears when you're not messing with the UI). Upper left corner, there's the little Wifi Analyzer icon, just to the left of the text "Wifi Analyzer".
Poke the little area of blackness in between the Wifi Analyzer logo and the -30 dbm label on the chart.
That (normally-invisible) button toggles it between 2.4 and 5 GHz.
I can scan and use 5 GHz fine on my note 2 (my AP at home does 2.4 and 5 GHz at once, and the note 2 can connect to either one). The AP is on channel 149; haven't tried others.
@ tpeef
Thanks for jumping in. I appreciate your help!
I can see that button and I can toggle it. However I see all the 2.4GHz networks but none of the 5GHz.
In a Starbucks cafe I saw and connected to a network with "5" next to it but I didn't have time to check (with my laptop) if actually was 5GHz or just called "xxxxxxx 5".
Could it be that my 5GHz network channel is outside my device's radio's hardware/OS specs? If so, how can I modify the device's specs?
Tommaso
Try the lowest 5 GHz channel.
PhilipTD said:
Try the lowest 5 GHz channel.
Click to expand...
Click to collapse
I had to change the 5GHz channel to the lowest available (36) before my phone would see the SSID.
To get Wifi Analyzer to scan the 5GHz channels tap the upper left hand corner below the icon and above the -30 dBm.
---------- Post added at 08:35 PM ---------- Previous post was at 08:30 PM ----------
PhilipTD said:
Try the lowest 5 GHz channel.
Click to expand...
Click to collapse
I had to change the 5GHz channel to the lowest available (36) before my phone would see the SSID.
To get Wifi Analyzer to scan the 5GHz channels tap the upper left hand corner below the icon and above the -30 dBm.
According to WiFi-Analyzer, the Note II can only see 5GHz channels 36-44.
Thanks Rusty Wedges !!!
Ran across your statement, scanned with WiFi Analyzer and seen my 5g channel was up in the 140's I think, and then went into my Asus router, changed it from auto channel to 30 (or whatever the lowest value is) then rebooted my router, and then my phone. Told my phone to forget the network, then re-entered my 5g network credentials and VOILA !
I knew it had to be something like this because when I initially set up my router I was connecting to 5g no problem. Then it just stopped. At least I also discovered I am the only person around with 5g too. Loving seeing link speeds at 150Mbps, thanks again !

5GHz Wifi signals can not bee seen or connected to

How's it going guys? I have my Linksys router setup to 2,4 and 5ghz AC. For some reason my HTC 10 can not see the 5ghz signal along with other signals around my room. And my 2.4ghz speed is mad slow. Only getting 15mbps download when only 5' away from the router. I get 100mbps on 5ghz Ac on my PC.
Every other device I own sees and connects to the 5ghz Ac signal except my HTC 10.
Hi, I just tried to connect to my Netgear Dual Band router on the 5 GHz Band and it worked fine..possibly refresh the signals and then turn both the router and the phone on and off? But I assume you may have tried that already?
Sent from my HTC 10 using Tapatalk
---------- Post added at 09:09 AM
Have you tried WiFi Analyzer? I can see and connect to my Asus 5Ghz router with no issues...
Did you flash anything on the phone?
Definitely use WiFi Analyzer to configure your router/APs.
EDIT: Check this thread: http://forum.xda-developers.com/showpost.php?p=69295617&postcount=223
I think it's a radio issue. I have to update it, so I think I'm just gonna end up doing an ruu
When you go into advanced wifi settings, what does it say under "wifi frequency band?" You may have it set to 2.4 gHz only. Check that before re-flashing anything.
It's set to auto. If I set it to 5GHZ only like 2 networks show. My PC sees like 10
I use htc 10 it does not see the network at a frequency of 5 GHz on channel 149

WiFi Disconnecting Issue

Hi,
I'm on my second P2XL (Panda). Both have had issues where they constantly and apparently disconnect on Wifi.
I have a Virgin Media superhub 3 (tried turning 5ghz off), also a TP link range extender plug. Seems to happen on both devices, it disconnects when I'm right on top of the Superhub router.
Any suggestions?
Thinking it must be the router, any suggestions?
would it be worth renaming either the 2 or 5ghz ssid?
I am a wifi newb and have the hub set on factory settings.
marmin said:
Hi,
I'm on my second P2XL (Panda). Both have had issues where they constantly and apparently disconnect on Wifi.
I have a Virgin Media superhub 3 (tried turning 5ghz off), also a TP link range extender plug. Seems to happen on both devices, it disconnects when I'm right on top of the Superhub router.
Any suggestions?
Thinking it must be the router, any suggestions?
would it be worth renaming either the 2 or 5ghz ssid?
I am a wifi newb and have the hub set on factory settings.
Click to expand...
Click to collapse
I think you are correct on the issue being with the router, and since the repeater gets its signal from the router the repeater is likely not to blame. Changing the SSID would not help. I would first ensure your router (and repeater) is up to date with the latest firmware. My Netgear router comes out with new firmware 2-3 times per year fixing bugs. TP link offers new firmware but not very often. Another solution may be to change the channel the Wi-Fi is using. Usually set to auto, you can change both the 2.4 and 5 Ghz band channels. It could be interference from your neighbors is causing an issue. There are several Wi-Fi apps you can use to find the least congested channels in your home. WiFi Analyzer is one.
If your router is up to date and still causing problems on different channels, you should consider replacing it with a well supported model. No doubt you have used your phone on other Wi-Fi AP's and not had a problem. If you've tried the above with no success, do some research HERE to find a new router.
This is on the Android fanzine sites.
http://www.androidpolice.com/2017/1...ion-problems-mesh-routers-like-netgears-orbi/
FIXED - For me, my router was pumping 2.4 & 5 ghz as same name. I renamed the 5 ghz, forgot connection on phone and connected to the "new" 5ghz.
No drops since.
Think the phone was getting confused when it was at the far reaches of the 5ghz connection.

HELP! Wifi 5GHz conected without internet

Hi!!
I just bought a new tab s4, and I can not connect it to the 5ghz wifi network. It connects, but says connected without internet. The 2.4GHz network connects perfectly.
PS. Sorry for my English.
Same issue.
My tablet is TIM branded.
Same issue, it connects on 2.4ghz but not on 5ghz...
Anyone?
HI peep's mine is connected to 5 GHz and it’s working flawlessly, it’s showing a connected speed of 866MBPS!
Quick questions, did you try a reboot router and Tab S4 once connected to 5GHZ ?
Also are you using separate WPA2 PSK key ?
As some routers can’t handle separate keys, keep the Wi-Fi key same for both channels i.e 2.4GHZ and 5GHZ!
Does it get ip address from the router/dhcp server you have?
I don't have access to a 5Ghz wifi right now. Next week I'll try the tablet and I'll try everything you said. If the new tablet has the same problem of course, I hope it goes well.
speed_boy said:
Does it get ip address from the router/dhcp server you have?
Click to expand...
Click to collapse
See below and bands i have Separate bands!
Galaxy-Tab-S4
dual stack
Galaxy-Tab-S4
device info type 5 GHz
IP address: 000.000.0000 (DHCP)
MAC address: 77:EE:00:FFD:00
I have the same problem and I noticed that it came with the Anroid Pie update! 2,4G is working fine in my S4.
I have another tablet Samsung Galaxy Note 10.1 2014 edition and 5G Wifi is working flawlessly.
Might it be software issue in Android 9?
My basebandversion is T835XXU3BSF4, kernel 4.4.153-16124683 #2 Fri Jun 14 2019.
My Tab S4 was ,finally, updated to Android 9. 5GHz working fine. Both 5GHz and 2.4GHz working fine...
All good here...
I got one coming in the mail and will report back on my success but if you don't get internet trying setting your dns manually to Google's public one for testing. 8.8.8.8 Could also be related to the channel the router is using for 5ghz.
Malcolm
Okay, so I got a new tab s4, and I have the same problem. At the second floor of my house, I don't connect to the 5Ghz wifi. I have separated bands. I tried changing the channel... I don't know what else try.
InsertCoin_Pls said:
Okay, so I got a new tab s4, and I have the same problem. At the second floor of my house, I don't connect to the 5Ghz wifi. I have separated bands. I tried changing the channel... I don't know what else try.
Click to expand...
Click to collapse
5GHz WiFi has less range than 2.4GHz, maybe the signal strength is not enough at the second level. Use the lowest frequency band available, move the base unit to a place less obstructed etc. This does not sound like a device issue.
1eStar said:
5GHz WiFi has less range than 2.4GHz, maybe the signal strength is not enough at the second level. Use the lowest frequency band available, move the base unit to a place less obstructed etc. This does not sound like a device issue.
Click to expand...
Click to collapse
Yeah, I know, the device issue is that all my other phones, computers and devices are able to connect to the wifi. I enabled the smart wifi and it looks like it's going better, the tablet is able to get better download speed.

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