Hi all,
My Nexus 5x (16gb - all stock.) went and soft bricked today. Not sure why - just seemed to start wanting to constantly restart - never making it past the white google text part of the boot process. Not sure if it's an update or hardware. No trauma or dropping of the phone - which makes me think s/w rather than h/w.
I have attempted to install a rescue OTA update (instructions I followed are from technobill - don't have enough posts to add a link). However, when running "adb sideload <file>" I get a "failed to read command" error. Have tired multiple cables/ports however to no avail.
(Recovery screen shows the following build details: 7.0/NBD90W/3239497)
Any ideas?
Thanks.
Somewhat Irked
SomewhatIrked said:
Hi all,
My Nexus 5x (16gb - all stock.) went and soft bricked today. Not sure why - just seemed to start wanting to constantly restart - never making it past the white google text part of the boot process. Not sure if it's an update or hardware. No trauma or dropping of the phone - which makes me think s/w rather than h/w.
I have attempted to install a rescue OTA update (instructions I followed are from technobill - don't have enough posts to add a link). However, when running "adb sideload <file>" I get a "failed to read command" error. Have tired multiple cables/ports however to no avail.
(Recovery screen shows the following build details: 7.0/NBD90W/3239497)
Any ideas?
Thanks.
Somewhat Irked
Click to expand...
Click to collapse
Did your phone just reboot in the middle of doing something innocuous then start bootlooping? Were/Are you on total stock with bootloader locked? If both yes, it is probably hardware issue you are encountering.
Regarding sideloading, did you place your Android recovery in sideload mode?
Did you verify adb can "see" your device using "adb devices"?
SomewhatIrked said:
Hi all,
My Nexus 5x (16gb - all stock.) went and soft bricked today. Not sure why - just seemed to start wanting to constantly restart - never making it past the white google text part of the boot process. Not sure if it's an update or hardware. No trauma or dropping of the phone - which makes me think s/w rather than h/w.
I have attempted to install a rescue OTA update (instructions I followed are from technobill - don't have enough posts to add a link). However, when running "adb sideload <file>" I get a "failed to read command" error. Have tired multiple cables/ports however to no avail.
(Recovery screen shows the following build details: 7.0/NBD90W/3239497)
Any ideas?
Thanks.
Somewhat Irked
Click to expand...
Click to collapse
Well luckily I made this post today.
The more this goes on, the more I believe it to be hardware ...
@sfhub - reasonably innocuous. Had just opened one or 2 apps that morning. Not sure what had updated overnight app/os wise. Not anything interesting as far as I can tell. Once I managed to get it into recovery "adb devices" was returning the phone.
@bardhi92 - I saw that once I got in. However, I couldn't get it to see my phone.
Updated things I have tried and why I've all but thrown in the towel:
After the OTA rescue sideload failed I started trying a few different things. It stopped taking me into recovery mode more frequently, at least it seemed that way - it would just keep bootlooping. My main issue is that I has a locked bootloader, which stopped me whacking TWRP on and loading on a custom rom - just to see if that worked.
I thought it might let me sideload on a factory default img file. Turns out nope.
However I used NRT to "Flash Stock + Unroot" (with "Soft Brick/Bootloop" checked) which for some reason, then allowed me to get back into recovery mode. I had also removed the sim card/tray at this point. May have been either or neither of those that allowed me to get into recovery mode. Can't say for certain.
I cleared /cache and /data and then attempted the OTA rescue update again. This time it failed at 45% (according to my cmd prmpt) with the error: "* failed to read command: No error". I'm not sure text was on the phone at the time. But it did manage to boot into Android. I quickly stepped through the various intro steps (putting in the sim, adding my mail google account details).
I went to get a beer. Only to find it boot looping again.
Not to be deterred, I vowed to try again. Same steps as before (remove sim, nrt voodoo). This time however the OTA rescue worked and fully completed. I went through the intro steps again. This time I quickly turned on dev options, enabled usb debugging and sorted out the OEM bootloader. I thought this would be smart, just in case it hapened again. Once I chose to unlock ("fastboot reboot", selected yes), it decided to start boot looping again.
The main annoyance is: I don't think I have any proof of purchase, even though it's in warranty. That, and I now live in Dubai - so shipping back to the UK where I brought it is going to be killer. But I think it's the path of least resistance at the moment.
SomewhatIrked said:
The more this goes on, the more I believe it to be hardware ...
@sfhub - reasonably innocuous. Had just opened one or 2 apps that morning. Not sure what had updated overnight app/os wise. Not anything interesting as far as I can tell. Once I managed to get it into recovery "adb devices" was returning the phone.
@bardhi92 - I saw that once I got in. However, I couldn't get it to see my phone.
Updated things I have tried and why I've all but thrown in the towel:
After the OTA rescue sideload failed I started trying a few different things. It stopped taking me into recovery mode more frequently, at least it seemed that way - it would just keep bootlooping. My main issue is that I has a locked bootloader, which stopped me whacking TWRP on and loading on a custom rom - just to see if that worked.
I thought it might let me sideload on a factory default img file. Turns out nope.
However I used NRT to "Flash Stock + Unroot" (with "Soft Brick/Bootloop" checked) which for some reason, then allowed me to get back into recovery mode. I had also removed the sim card/tray at this point. May have been either or neither of those that allowed me to get into recovery mode. Can't say for certain.
I cleared /cache and /data and then attempted the OTA rescue update again. This time it failed at 45% (according to my cmd prmpt) with the error: "* failed to read command: No error". I'm not sure text was on the phone at the time. But it did manage to boot into Android. I quickly stepped through the various intro steps (putting in the sim, adding my mail google account details).
I went to get a beer. Only to find it boot looping again.
Not to be deterred, I vowed to try again. Same steps as before (remove sim, nrt voodoo). This time however the OTA rescue worked and fully completed. I went through the intro steps again. This time I quickly turned on dev options, enabled usb debugging and sorted out the OEM bootloader. I thought this would be smart, just in case it hapened again. Once I chose to unlock ("fastboot reboot", selected yes), it decided to start boot looping again.
The main annoyance is: I don't think I have any proof of purchase, even though it's in warranty. That, and I now live in Dubai - so shipping back to the UK where I brought it is going to be killer. But I think it's the path of least resistance at the moment.
Click to expand...
Click to collapse
So, you flashed the .TOT file, sideloaded the given OTA within the stock recovery bootloader that comes with the .TOT file, and cleared cache/factory reset?
Please condense it. If you managed to start up the phone, that's a huge success for people who have not been able to yet.
bardhi92 said:
So, you flashed the .TOT file, sideloaded the given OTA within the stock recovery bootloader that comes with the .TOT file, and cleared cache/factory reset?
Please condense it. If you managed to start up the phone, that's a huge success for people who have not been able to yet.
Click to expand...
Click to collapse
In short:
OTA rescue failed during adb sideload,
Tried bullhead-nbd90w-factory-d2f11c5f.zip & removed sim tray - seemed to allow access to recovery mode,
OTA rescue claims to have failed at 47% during adb sideload- still booted into android. However briefly. Went back to bootloop,
Tried bullhead-nbd90w-factory-d2f11c5f.zip & removed sim tray - seemed to allow access to recovery mode,
OTA rescue completed via adb sideload,
Turned on dev options (usb debug, oem unlock),
Booted to fastboot - unlocked bootloader. Now back to bootlooping
@bardhi92 - I could not get the LG utility to detect my phone. Will attempt again tomorrow.
SomewhatIrked said:
@bardhi92 - I could not get the LG utility to detect my phone. Will attempt again tomorrow.
Click to expand...
Click to collapse
IMO you shouldn't flash the TOT file. If you end up bootlooping again, your phone will be stuck in bootloader locked mode with no ability to unlock it.
If you were able to get your phone to boot into android once, there is really nothing the TOT file will do for you that you can't do from TWRP or bootloader, whereas once it locks your bootloader, there are problems you can no longer fix like EFS corruption (which likely isn't your problem).
In the end, you probably do have eMMC that is slowly starting to fail. There is usually error correction on the eMMC that can lock out bad blocks but if it gets to serious, it'll fail. This is why reflashing stuff over and over sometimes works.
Related
I have a bone stock 2013 Nexus 7 32 Gb Wifi, never had a problem with it. A few weeks ago, it notifies me of an update (Lollipop) so I apply it. Nothing but problems since then. It was very laggy and would glitch every few seconds while playing video (either local files or streamed over Plex, both had same issue). Sometimes when I'd wake it from sleep, the screen would look like an old CRT TV with static (except it wasn't moving, it was a fixed image). It would hang like this for seconds or sometimes minutes. Rebooting would usually resolve this for a while.
Tried a few 'lollipop tuning' tweaks, but when these failed to fix the video glitching and lagginess, I decided to revert to kitkat and followed an online tutorial (exactly like the one here except it had me install a standalone ADB/fastboot instead of full SDK) . No problem installing USB driver or setting nexus into USB mode. No problem getting it into fastboot mode and "fastboot devices" correctly listed the device, and "oem unlock" appeared to work fine as well. Running the flash-all batch file also seemed to go normally. But now my device is even worse than before:
- won't boot/run normally... no boot-up logo or video ever displays (or if it does, it's just a partial static image). Appears to get to a 'welcome' screen but the display is all messed (part of the screen is just repeated several times, so you can't see the entire screen). Unresponsive to touch, though it will make some sounds when you press in certain areas, but the display never changes. If I sleep it and wake it up, it shows the 'CRT static' mentioned above for many seconds before showing slowing showing the tiled/corrupted welcome screen. I can access the nexus' file system over USB on my PC even while it's in this borked state.
- display is now blank when getting into fastboot mode... i can time pushing the down-volume and power button so I know I am in fastboot mode ('fastboot devices' correctly lists the device) but the display is now completely black (not on, no backlight) in this mode.
I tried flashing to factory 4.4.4, 4.3, and 4.2 (always using 2013 wifi images) and it doesn't make a difference. Same results. Is there some bit of code that doesn't get reflashed during this reset that could explain why I'm having these issues? Any advice how to fix?
flyingsherpa said:
I have a bone stock 2013 Nexus 7 32 Gb Wifi, never had a problem with it. A few weeks ago, it notifies me of an update (Lollipop) so I apply it. Nothing but problems since then. It was very laggy and would glitch every few seconds while playing video (either local files or streamed over Plex, both had same issue). Sometimes when I'd wake it from sleep, the screen would look like an old CRT TV with static (except it wasn't moving, it was a fixed image). It would hang like this for seconds or sometimes minutes. Rebooting would usually resolve this for a while.
Tried a few 'lollipop tuning' tweaks, but when these failed to fix the video glitching and lagginess, I decided to revert to kitkat and followed an online tutorial (exactly like the one here except it had me install a standalone ADB/fastboot instead of full SDK) . No problem installing USB driver or setting nexus into USB mode. No problem getting it into fastboot mode and "fastboot devices" correctly listed the device, and "oem unlock" appeared to work fine as well. Running the flash-all batch file also seemed to go normally. But now my device is even worse than before:
- won't boot/run normally... no boot-up logo or video ever displays (or if it does, it's just a partial static image). Appears to get to a 'welcome' screen but the display is all messed (part of the screen is just repeated several times, so you can't see the entire screen). Unresponsive to touch, though it will make some sounds when you press in certain areas, but the display never changes. If I sleep it and wake it up, it shows the 'CRT static' mentioned above for many seconds before showing slowing showing the tiled/corrupted welcome screen. I can access the nexus' file system over USB on my PC even while it's in this borked state.
- display is now blank when getting into fastboot mode... i can time pushing the down-volume and power button so I know I am in fastboot mode ('fastboot devices' correctly lists the device) but the display is now completely black (not on, no backlight) in this mode.
I tried flashing to factory 4.4.4, 4.3, and 4.2 (always using 2013 wifi images) and it doesn't make a difference. Same results. Is there some bit of code that doesn't get reflashed during this reset that could explain why I'm having these issues? Any advice how to fix?
Click to expand...
Click to collapse
So your bootloader is blank right? I would flash a new bootloader asap! And see if that fixes anything
noahvt said:
So your bootloader is blank right? I would flash a new bootloader asap! And see if that fixes anything
Click to expand...
Click to collapse
I have to confess my ignorance here... I'm brand new to flashing android like this so I don't know the answer to your question. If part of tutorial I followed blanks out the bootloader (and doesn't write something in?)... then you're probably right. I shall look into this more tonight when I'm at home with the nexus. Thanks for at least giving me something to look into, that's exactly what I was hoping for!
This sounds more like a hardware issue than software to me. See if you can get a warranty repair or replacement.
From another thread by a user with a blank screen like yours:
Asus_USA said:
a7medmo7eb - We're very sorry to hear of this. Kindly email us at [email protected] with this copied problem description along with the serial number of your tablet and we will do our best to provide you with troubleshooting and servicing options.
If you have any further questions, comments or concerns please do not hesitate to let us know. We will be more than happy to assist you. Once again, thank you for choosing ASUS products and services.
Thank you.
-In Search of Incredible-
Technical Support Department
http://www.asus.com :: http://service.asus.com/
Click to expand...
Click to collapse
nhizzat said:
This sounds more like a hardware issue than software to me. See if you can get a warranty repair or replacement.
From another thread by a user with a blank screen like yours:
Click to expand...
Click to collapse
Thanks, you're probably right. I did read up to understand all this stuff a bit more, so I know it's not lack of a bootloader or anything. All img files install just fine, so my pc can talk to the nexus, just the screen is all wonky no matter what i do.
Unfortunately I bought this 1.5 years ago so I don't think it's under warranty anymore. Everything was fine until I updated to Lollipop! Seems a big coincidence that I had a hardware failure at the same time as that update... I feel like Google ruined my tablet...
There is a bug where sometimes when you unlock the bootloader it zeros out the data partition. This might be the cause of your problem. It happened to me when I unlocked mine and I got stuck in a bootloop where it kept booting into recovery then shutting off. I fixed the problem by using fastboot to format data. Also, the flashall script didnt work for me. I put all the .img files in the same folder as fastboot then used these commands.
fastboot format data
fastboot flash system system.img
fastboot flash boot boot.img
fastboot flash recovery recovery.img
after this I booted into recovery and did a factory reset for good measure and the problem was fixed. This may solve your problem. It may also be possible that you got a bad download. I hope this helps you
Masterchief87 said:
There is a bug where sometimes when you unlock the bootloader it zeros out the data partition. This might be the cause of your problem. It happened to me when I unlocked mine and I got stuck in a bootloop where it kept booting into recovery then shutting off. I fixed the problem by using fastboot to format data. Also, the flashall script didnt work for me. I put all the .img files in the same folder as fastboot then used these commands.
fastboot format data
fastboot flash system system.img
fastboot flash boot boot.img
fastboot flash recovery recovery.img
after this I booted into recovery and did a factory reset for good measure and the problem was fixed. This may solve your problem. It may also be possible that you got a bad download. I hope this helps you
Click to expand...
Click to collapse
Hmm, thanks for the idea, but fastboot wouldn't do "format data", giving me the error: Formatting is not supported for filesystem with type ' '
Googling that makes it not look good. Weird, thing is, it still technically boots up, just the screen is so wonky you can't see where you are or interact with it properly. Not sure what else to try (opening it up and re-seating touchscreen cables?).
didn't enable developer options on this phone seeing that I was primarily going to use this phone as my daily driver so I carried on using the phone as is. the next day my phone show me an error, it said "Your device is corrupt. It can't be trusted and may not work properly." (Red) and I proceeded to link it showed me to see what the problem might be.
A few minuets after it showed me that error my phone shut down and couldn't turn on. I tried everything to reboot it but to no success, I was able boot it in fastboot mode and downloaded all the appropriate tools to do a flash install of a factory default image,I got the default operating system that the phone came with, as well as adb-tools required to perform a system wide flash seeing as i didn't have that much data on it.
Once everything was set, I followed the step by step instructions that google provided me on the restore to factory setting pages "https://developers.google.com/android/nexus/images". Seeing as I didn't enable developer options when my phone was working, I run into a prerequisite that needed that before I could flash my device.
While running the commands in cmd as an administrator, I run the command -
fastboot flashing unlock command and the console responded with -
FAILED (remote: oem unlock is not allowed)
I went back and reread this step, which was step number 4, It indicated "If necessary, unlock the device's
bootloader by running" the command. so i figured maybe it isn't really necessary, I proceeded to run the flash-all.bat
script, and it FAILED at every step saying -
FAILED (remote: device is locked. Cannot flash) //corresponding .img file//
It failed to flash my nexus 5x at every stage. So I did some research and found out that the problem was
that in the fastboot menu, the Device state was locked in a very assuring green color, and every where I
searched it indicated that this option to unlock the device was in the developer settings in the phones
OS, which is rather odd to put such a feature in the phones OS and fail to include the option in the fastboot menu. I
couldn't find any tool or assistance change the status of the device state to unlocked.
Now my question is, how can I change the device state to unlocked without enabling this options prior in the OS seeing
as i cant do that because my phone isn't coming on at all. any assistance or help would be highly appreciated.
Point of clarification, I have tried everything in accordance to what google nexus support pages have showed
me to the letter.
You can't enable OEM unlock by fastboot/recovery.
But there's another way to rescue your phone.
So
Can you boot into recovery? (Bootloader mode switch to recovery mode using volume keys and press power to choose it)
If it started and you would see an Android with an red triangle press power and hit volume+ to turn on menu. If it works you are safe.
Then download OTA image from Android developers page (OTA, not factory), launch command line (I don't know how it works on Windows, I've never flashed anything on Windows )
And you will need to flash this OTA image by executing adb sideload nameofpackage.zip
Remember to choose adb sideload in recovery first and then executing a command. It should flash and your phone should work.
Good luck!
Wysłane z mojego Nexus 5X przy użyciu Tapatalka
I cant boot in recovery mode... When I tried to boot in recovery stuck in google logo then power off...
Oh that's not good.
Do you have warranty on your phone?
The last thing I keep in mind is flashing using LG tool, but I might take a look on it because I don't know how to use it.
Wysłane z mojego Nexus 5X przy użyciu Tapatalka
No not in warranty....
I contact in LG service center they said chage the motherboard and cost around 170$
That amount so big??
Is there any method to unlock in this case from fastboot?
I need to unlock for custom kernel to flash.
Im on bootloop and oem locked in the system (befor got bootloop)
Help
Domin_PL said:
Oh that's not good.
Do you have warranty on your phone?
The last thing I keep in mind is flashing using LG tool, but I might take a look on it because I don't know how to use it.
Wysłane z mojego Nexus 5X przy użyciu Tapatalka
Click to expand...
Click to collapse
try to >>>Nexus Root Toolkit<<<
Do you your computer can see phone
There where some hidden fastboot commands on XDA. Maybe you can try some of them to see if they can go around this limitation.
Sent from my Nexus 5X using Tapatalk
akins0405 said:
try to >>>Nexus Root Toolkit<<<
Do you your computer can see phone
Click to expand...
Click to collapse
I have the same issue mentioned above. Downloaded Nexus Root Toolkit and i have tried unlock through Nexus Root Toolkit. It seems failure. Because, After detecting my device it reboots and my phone reboots and shows the google logo and reboot again and again... My phone will not boot into recovery mode. While we click on it, it shows google logo and reboots again and again... Is there any solution for this?
OMG!!!
I Have the exact same issue with my bq aquaris x5
I really wish someone would find a solution for this
Seems options are very limited now
Having exact same issue with Huawei Y3. After spending the whole day, came to the conclusion that there is now only two options left: a) Replace the motherboard. b) pay £15 at dc unlock website to unlock oem. Not decided which one should i go for..
I got the same issue.
Nexus 5X has no activated "Allow OEM Unlock".
I tried with the Nexus Root Toolkit.
When I try to unlock Bootloader or the option "Fix Bootloop" he wants me to put the phone into Fastboot.
When I put phone into Fastboot he recognizes it and then restarts the phone. From now on nothing more happens, because noe the bootloop is "active" again.
Recovery Mode is not working, too.
Before I can access it, bootloop starts.
Sound as the same issue as @tomsonmathewv has.
Can someone help me?
EDIT:
While I tried some other solutions my Nexus 5X booted and booted.
And suddenly it booted one time to the Pattern screen. I entered the pattern and waited again for the bootloop after google animation.
But then the google animation finished and a short black screen with s small blue line in the middle of the display appeared. Looked like a "graphics error". But then immediately the normal phone idle screen appeared. The phone started!
I immediately went to the DEV-Options and Allowed OEM-unlock. And I took screenshots of the current configuration.
The current Android is 8.1
Is it recommended to flash an older version of Android to prevent a new Bootloop?
I had the same issue after the latest Android update on my Nexus 5X.
Have you left the device in charge before it manage to start?
Thanks
EDIT: Solved leaving it unplugged.
Hey buddy try Nexus Root Toolkit v2.1.9 it will unlock your bootloader without turning your phone on it worked for me.
aadeekhan79 said:
Hey buddy try Nexus Root Toolkit v2.1.9 it will unlock your bootloader without turning your phone on it worked for me.
Click to expand...
Click to collapse
NRT isn't going to work unless you previously allowed for oem unlock in developer options. If you haven't done that and you can't boot into recovery or the system you're kind of sol.
Sent from my [device_name] using XDA-Developers Legacy app
Shuhan44 said:
Having exact same issue with Huawei Y3. After spending the whole day, came to the conclusion that there is now only two options left: a) Replace the motherboard. b) pay £15 at dc unlock website to unlock oem. Not decided which one should i go for..
Click to expand...
Click to collapse
does that software (dc unlocker) actualy works? i've got the same issue with honor 8 pro, which opt. you have selected.
In my case before my N5X started bootlooping I allowed OEM unlock but didn't enabled USB Debugging Mode in Developer options. Is there a way to unlock bootloader with USB Debugging Mode disabled? I want to try the UNBLOD tool, but unlocked bootloader is a requirement.
xrehpicx said:
OMG!!!
I Have the exact same issue with my bq aquaris x5
I really wish someone would find a solution for this
Click to expand...
Click to collapse
Hi
I also need help of a slightly different nature. I'm somehow locked out of my Huawei P10 whereby my unlock pattern is no longer recognized. USB debugging is not enabled. What are my option as i really do not want to factory reset the phone, did not backup data. Coincidentally enough, this occurred after the latest software update. Please can someone help me.
Thanks
Thanks
Roshan0746 said:
didn't enable developer options on this phone seeing that I was primarily going to use this phone as my daily driver so I carried on using the phone as is. the next day my phone show me an error, it said "Your device is corrupt. It can't be trusted and may not work properly." (Red) and I proceeded to link it showed me to see what the problem might be.
A few minuets after it showed me that error my phone shut down and couldn't turn on. I tried everything to reboot it but to no success, I was able boot it in fastboot mode and downloaded all the appropriate tools to do a flash install of a factory default image,I got the default operating system that the phone came with, as well as adb-tools required to perform a system wide flash seeing as i didn't have that much data on it.
Once everything was set, I followed the step by step instructions that google provided me on the restore to factory setting pages "https://developers.google.com/android/nexus/images". Seeing as I didn't enable developer options when my phone was working, I run into a prerequisite that needed that before I could flash my device.
While running the commands in cmd as an administrator, I run the command -
fastboot flashing unlock command and the console responded with -
FAILED (remote: oem unlock is not allowed)
I went back and reread this step, which was step number 4, It indicated "If necessary, unlock the device's
bootloader by running" the command. so i figured maybe it isn't really necessary, I proceeded to run the flash-all.bat
script, and it FAILED at every step saying -
FAILED (remote: device is locked. Cannot flash) //corresponding .img file//
It failed to flash my nexus 5x at every stage. So I did some research and found out that the problem was
that in the fastboot menu, the Device state was locked in a very assuring green color, and every where I
searched it indicated that this option to unlock the device was in the developer settings in the phones
OS, which is rather odd to put such a feature in the phones OS and fail to include the option in the fastboot menu. I
couldn't find any tool or assistance change the status of the device state to unlocked.
Now my question is, how can I change the device state to unlocked without enabling this options prior in the OS seeing
as i cant do that because my phone isn't coming on at all. any assistance or help would be highly appreciated.
Point of clarification, I have tried everything in accordance to what google nexus support pages have showed
me to the letter.
Click to expand...
Click to collapse
Every phone have boot. Img system . I also have a same fault redmi k20 pro. But i succeed to give rebirth it. Try to using fastboot commands only and flash fastboot flash boot boot. Img it will work definitely
Alright, hello everyone,
I'm having a pretty weird issue here. I've flashed my DUK-L09 and the C432B183 EU Firmware, everything was running fine.
I couldn't make a backup of the /data/ partition though, someone told me to wipe the data to decrypt it, but nothing came good after this.
So I tried to flash back the old recovery image by extracting it, flashing it via fastboot, as I would normally do; enter the factory reset, run it.
Everything is good, it goes up to 100% pretty fast, less than 2 minutes. I then enter the setup wizard the NFC is acting weird. It keeps activating
and deactivating illogically. So, ignoring this issue, I kept up configuring the phone then once I'm logged in Google and sync'd, pops a Huawei ID
logging page really really fast then goes back to the EMUI menu at the beginning of the Setup, in an infinite loop.
Useful information to let you help me better:
- Many firmwares. Currently trying to flash back to B120a and NoCheck from OldDroid and Morph. (Edit: Didn't work)
- Phone unlocked, TWRP accessible.
- Getting a weird "Error 9" when trying to run Update.zip from TWRP.
- Sideload working, but not transferring anything.
- Cannot find any B182 or B130 stock firmware. Everything seems to be gone from Huawei's servers.
- The loading logo isn't Honor anymore but Android, for a reason I can't yet understand.
- Restoring a clean backup (without /data/, since I couldn't back it up) did not fix the problem.
- Trying to update with the 3 buttons do not work, even with the right firmware (C432B183) (Software install failed)
- Factory reset works with the right ROM, but gets me to the setup loop issue.
- The loop occurs when I am supposed to see the Huawei ID setup page. If I do not put any SIM card, or WiFi
I am prompted to choose which way to restore data; if I skip this step, it blinks and doesn't do anything.
- I tried to restore via WiFi (Google's cloud stored data from my account), but it does the same thing as mentioned
earlier. It blinks multiple times rapidly the "Huawei ID" setup page then goes back to the first Setup screen w/o
me being able to do anything about that.
I'll be glad if you knew the answer to this, because I'm all lost right now.
Greetings, Kameyuu.
UP !
After many tries and a LOT of hard work, and spent an entire night (was about to spend the second night on this), I found the culprit and now I know what the issue is, it sounds completely legitimate.
So here are the reason and the solution to this issue:
Actually, my CUST was somehow broken. I never flashed it back because no one told me to flash the CUST.img back. They told me to flash BOOT, SYSTEM, and RECOVERY only.
So, after I downloaded a software called HUAWEI Multi-Tool (From hwmt.ru) I noticed they were also asking for the CUST.img and USERDATA.img (<- this one was apparently optional)
So, trying my luck I flashed it. Did a factory reset, and all, it acted weird and failed, then I tried again and it succeeded. So, with all my hope I booted the phone to the system, started configuring... And it worked !
I was able to set up the phone. For a -yet- unknown reason, some apps look missing and the NFC is still blinking on and off repeatedly and randomly, but I'm investigating that.
If you have any question on the precise steps feel free to send me a PM or ask in the thread directly I'll be glad to sort your issue out.
[EDIT]
Sorry, double post I don't know why my message was posted twice. Feel free to delete this message @moderators
My daughter has been using this phone, but never backed her photos up. Now it won't boot and she is worried they are lost forever. I've been trying to help, but only seem to make things worse.
1. She never enabled USB debugging, or rooted it
2. She could not tell me whether she had allowed the OTA upgrades.
3. It got into a reboot loop a few days ago. It would start to boot, then say it was optimising a random number of apps (anything between 90 and 158) and then start over. Wileyfox tech support told me that this was due to an incompatibility between Cyanogen and the latest Facebook Update.
4. They sent me a link to the FOTA files with instructions how to progressively upgrade to Android 7 (TOS111B)
5. They couldn't tell me how to determine whether it was running CM12 or CM13 (I now realise that I could have looked at the log files in the recovery partition)
6. I therefore assumed that it was running CM12. I used their instructions to go into recovery and manually update from SD card to ZNH0EAS2NH from there to ZNH2KAS7EB and then to TOS111B
7. Fatally I did not reboot between updates. At the end I had the Wileyfox splash screen black on white, and then got an animation with it red on white. It then got stuck.
8. I then tried using fastboot to go back to the original version of the OS so I could start over. I found the fastboot image and I flashed the boot and system partitions.
9. Now on boot it either gets stuck on the black on white boot screen, or it displays it for a second and then turns off.
Can anyone help me? - I think my daughter will have a nervous breakdown if I don't find a way of recovering her photos. Recovering the photos is more important than unbricking the phone.
jerrytaff said:
My daughter has been using this phone, but never backed her photos up. Now it won't boot and she is worried they are lost forever. I've been trying to help, but only seem to make things worse.
1. She never enabled USB debugging, or rooted it
2. She could not tell me whether she had allowed the OTA upgrades.
3. It got into a reboot loop a few days ago. It would start to boot, then say it was optimising a random number of apps (anything between 90 and 158) and then start over. Wileyfox tech support told me that this was due to an incompatibility between Cyanogen and the latest Facebook Update.
4. They sent me a link to the FOTA files with instructions how to progressively upgrade to Android 7 (TOS111B)
5. They couldn't tell me how to determine whether it was running CM12 or CM13 (I now realise that I could have looked at the log files in the recovery partition)
6. I therefore assumed that it was running CM12. I used their instructions to go into recovery and manually update from SD card to ZNH0EAS2NH from there to ZNH2KAS7EB and then to TOS111B
7. Fatally I did not reboot between updates. At the end I had the Wileyfox splash screen black on white, and then got an animation with it red on white. It then got stuck.
8. I then tried using fastboot to go back to the original version of the OS so I could start over. I found the fastboot image and I flashed the boot and system partitions.
9. Now on boot it either gets stuck on the black on white boot screen, or it displays it for a second and then turns off.
Can anyone help me? - I think my daughter will have a nervous breakdown if I don't find a way of recovering her photos. Recovering the photos is more important than unbricking the phone.
Click to expand...
Click to collapse
Since posting this I have had a partial success. A more complete set of fastboot flashing using the TOS111B fastboot images has got me to a phone that boots. Many of the apps work. However...
a) I get an "unfortunately the process com.android.phone has stopped" appearing almost as fast as I can close the app making it very difficult to get anything off the phone. However, I did manage to set up a google sync to upload the photos.
b) my daughter now tells me that her SMS's are vital.... and the messaging app says " getting message" then closes down
c) I cannot enable developer setting to enable usb debug mode. I can get into the phone status page under settings. Repeated tapping on the android version brings up the nougat splash screen, but the 7 taps (or 700 for that matter) on build number does nothing whatsoever.
Does anyone have any ideas how to recover to a fully working system without doing a factory reset?
I suspect that the sms database would have gone when the cache was cleared. Can anyone confirm that to be the case before I spend any more time trying to recover them?
Hi Jerry ,
Exactly the same problem here. Could you tell me where you've found the TOS111B fastboot images?
Thx!
Have you tried booting into safe mode?
I think you do that by pressing and holding the volume down down button during reboot.
If you can manage that you may be able to dissable the apps that are causing the crash.
ETA: I don't see a way to delete this topic so I'm just updating it. I didn't want to risk waiting another day to not have an answer since I'd already posted other places over the weekend with no response and we need it working for tomorrow morning, so I just went ahead and flashed the factory image from here:
https://developers.google.com/android/images
Everything is in order now! Tips for anyone else doing this, don't skip the step of adding the platform tools to the path environment variables. I did the first time and the flash script wasn't able to find some files because of it and aborted. Everything pushed to the tablet and installed fine after I added the tools folder to system variables.
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This is the only place where I see detailed answers so I registered to ask this.
Status locked/not rooted, just however I bought it when it released plus whatever OTA updates before I stopped using it. Dead in a drawer for maybe two years, I got it powering on again by disconnecting/reconnecting the battery then charging on my PC overnight via USB, but it kept booting to a black screen, no logo, no splash.
I went into recovery mode and did the wipe data/factory reset. I can now get to the welcome setup screen but there are two problems:
1) Errors immediately pop up blocking the screen, making it hard to choose anything because as soon as I hit ok to make an error go away, another pops up. It bounces between "android.process.acore/gapps/media has stopped" with "calendar has stopped/email has stopped" sometimes appearing too but it's mainly the first ones.
2) If I'm fast enough after dismissing an error, I can click next from the language screen to the wifi connection screen. SKIP is greyed out. I can select my wifi but when the password prompt comes up, no keyboard appears after clicking the field to enter one. It's just the blinking cursor.
Keep in mind the errors are still popping up too so I don't know if they're blocking things. I sometimes used a bluetooth keyboard with it, so I grabbed that and tried typing with it just in case and no luck.
Attempts
I found a fix to try sideloading a factory image via the apply update via adb option in recovery mode, but the google site said it's safer to try sideloading a whole image OTA, so I tried that instead using the zip file there for Nexus 7 2013 wifi (I have 1st Gen but don't see that anywhere so this may be the issue too). After it hit 100% it was aborted for some reason I can't remember now.
But I do remember when I looked up whatever it said, most responses were that sideloading a whole image OTA won't work on devices that haven't been "unlocked" or something.
I found another response to someone with my problem, not having a keyboard after resetting, which said to sideload a keyboard app through adb. I found some gboard apk listed as the version for the Nexus 7 but when I did the adb thing, it aborted because of something to do with e-signature not being verified.
Question
I can figure out trying to copy over a factory image but since I suspect the main issue now is the Nexus not having wifi access to complete setup then update/install what it needs to stop those errors, I consider that a last resort. So my question for now is for further help on getting a keyboard app or another way so I can type. If I still can't get things working after that, then I'll ask about the factory image.
Thanks!