I don't know about everyone else, but I've found a lot of people on this forum and in the world that believe everything that multiple sites told them about the Note 7 failures as FACT. There's a lot of information that has been misinterpreted, is completely false, or has nothing to do with the situation with these phones that has been made part of the problem. This post will analyzes much of the information using the following things: Facts, Science, Logic and Common Sense and reach a conclusion.
Lets start with the CPSC. They have 92 reports of the Note 7 overheating. OVERHEATING, not catching fire. Now, this can be debunked very easily. ANY PHONE can be made to 'overheat'. I can get any iPhone to overheat to a point where it is not comfortable to hold by using the GPS. My sisters S4 'overheated' when the GPS was used as well. Her S5 'overheated' when she played Pokemon GO on it. So, overheating should NOT be a benchmark for the issues with the Note 7. It should be catastrophic failure (issues which result in the disabling of the phone). Pre-first recall, there were reports of 35 fires reported by samsung. Post first recall there were only 7 reported by samsung. So that reduces the issue from 92 phones down to 42. 42 phones out of 1.9 million total sold in the US = 0.000022% of Note 7s have reached catastrophic failure. If you only count the post recall reports: 0.0000036% of note 7s reached failure.
Now with Samsung. They have NOT concluded their investigation and have announced that IN THE LAB they cannot make a Note 7 explode or catch fire.
Now, analyzing the fact that they catch fire and start smoking. There is ONLY ONE video of a device catching fire that I've been able to dig up, and it doesn't even SHOW that it is a Note 7. https://www.youtube.com/watch?v=sTLtNrKlDSw This video is of such LOW quality that you cannot see what is smoking in the woman's hand. Plus, being someone who works with Lithium Ion batteries, I have seen one explode in person. I have also felt one heating up pre-explosion. If a lithium ion battery is ready to explode, it is 100% too hot for someone to continue to hold in their hand. They can reach temperatures in excess of 100C (212F). That's like sticking your hand in a pot of boiling water. Due to the fact that the device cannot be identified, and the fact that she's still holding it while it continues to smoke, I cannot conclude that this is a lithium ion device nor a note 7 from watching the video. Especially due to the pictures of the exploded Note 7s where the GLASS IS COMPLETELY MELTED. You need to reach at least 700F to even START to melt glass. Yeah, no way that was a note 7 in her hand.
Now lets analyze the battery. There have been claims that the battery has exploded in these phones without anyone EVER charging it. So you're saying that between August 31st and the date of the first report September 9, there were people out there who never ever plugged their phones in? I call BULL****.
Now, lets say it WAS the battery. IF the battery was the issue, and the issue occured randomly, even when the phone was off, Samsung did not USE fireproof boxes on the first recall. Lithium Ion and Lithium Polymer batteries ARE affected by pressure changes during air travel. With the # of phones shipped back to samsung, is no-one surprised or even curious about the fact that not a SINGLE ONE CAUGHT FIRE ON THE PLANES SHIPPING THE RECALLED UNITS BACK TO SAMSUNG?
Now lets assume it wasn't the battery as the direct cause of failure, but as the possible result of another hardware/software failure. Let's look at things that could have caused the battery to explode using logic, scientific reasoning and factual history about the device and other devices.
1: Samsung has PROVEN that they can modify the charge rate and charge capacity of a Note7 battery using software changes.
2: It has been PROVEN in the past that non certified USB-C devices and cables can cause DAMAGE to a phone's USB-C port and ANY SYSTEMS CONNECTED TO IT. This includes the charging system and battery protection board.
3: There are youtube videos out there of people testing the Note 7 BEYOND its waterproofing and drop survival specifications.
These three above FACTS could provide reasons for the possible catastrophic failure of this device. Logical reasons 1: People have been trying to ROOT these units and FAILING, especially on the updated GREEN BATTERY firmware. It is entirely possible that DURING THE FLASHING safeguards to the battery became disabled. 2: If someone lost their cable or bought a second cable CHEAPLY as is available here in the USA at Pharmacies, Dollar Stores and Online and used these cheap cables that aren't certified by the USB-IF (as people were WARNED TO DO when USB-C started causing problems a while ago), then pre-fire, they compromised the phones THEMSELVES. 3: How many people duplicate the crap they see on youtube?
Any one or multiple of these things could have contributed to these devices catching on fire.
Now, with the possibilities above supported by the information above, my only conclusion here is that the Note 7 situation could have easily been handled differently had it not been BUTCHERED by the Media. Samsung could have been given enough time to investigate the situation before or during the first recall to the point where the replacement phones could have been made totally safe, or samsung could have been given the chance to conclude that it was some kind of user intervention that caused the phones to catch fire. Instead they were hounded to the point where they had no choice.
Not to mention, their competitor, Apple has had reports of iPhone 7's catching fire and batteries exploding. Why haven't they been discontinued or recalled.. HMMMMMMMM I wonder why? Especially after someone was INJURED with one: https://fossbytes.com/apple-iphone-7-explodes-on-mans-face-while-recording-video/
As well, all of the above information is MORE THAN ENOUGH to show that the people being HOSTILE to members of this forum who still have their Note 7s and want to keep it are over-reacting, and acting like complete morons. One of these devices is NOT going to randomly explode next to you just because some guy decided to ignore the VOLUNTARY recall and catch you on fire.
I welcome responses to this as well.
Couldn't have said it better myself. The real killer of the Note 7 was the media hype with NO SCIENTIFIC validation.
The best thing for Samsung to do is to thoroughly research these claims. Prove exactly which ones were true or not and state the exact cause then give a big FU to the media and everyone bashing them and the Note 7 and then re-release it before the S8
Sent from my SAMSUNG-SM-G935A using Tapatalk
mickeywdw1254 said:
Couldn't have said it better myself. The real killer of the Note 7 was the media hype with NO SCIENTIFIC validation.
The best thing for Samsung to do is to thoroughly research these claims. Prove exactly which ones were true or not and state the exact cause then give a big FU to the media and everyone bashing them and the Note 7 and then re-release it before the S8
Sent from my SAMSUNG-SM-G935A using Tapatalk
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They should also expose the iPhones that have been catching fire. Revenge against the iPhone Loving MEDIA.
I agree lol is odd that it's such a small number of cases reported considering the amount that was manufactured. Surely if it was a manufacturing defect then it should be so much more common for a note 7 to catch fire? I still have my replacement note 7 and I don't intend giving it back or exchanging it until the note 8 comes out if it ever does I can't be without the S-pen since owning a note 4 and as here in the Uk the note 5 didn't come out here I have no option but to go back to the note 4 but it's too much of a downgrade in my opinion. But since owning the note 7, I've left it on charge over night every night and it's got to have been a week now since I got the green battery model and it's never gotten obsessively warm if at all whilst charging. Of course it's gotten warm at times but no more than what my note 4 did so no concern.
Will say though that I've rooted my note 7 mainly to stop Samsung from pushing an update to my note 7 so that way I get to use it even if they do use software updates to disable them I've also edited the build.prop file so I can still use my gear vr again it remains at a normal temp even though I've also had it on charge whilst using the gear VR. Biggest test for me though was Friday just gone as my family were heading to Birmingham here in the UK about 56 miles away and while I was confident my battery charge would be fine I took my charging cable just in case and I ended up putting it on charge in my dad's car using one of those USB cigarette lighter plug things with USB ports on them. I figured if the note 7 can handle a 3rd party charger albeit with the stock Samsung cable it should be fine. No surprise but I had my note 7 on charge for at least an hour and a half even kept it on charge when it reached 100%, my dad was using it as a Sat nav at one point as his phone ran out of data but again my note 7 remained a normal temperature despite using a 3rd party charger I'll also add that fast charging is always turned on so no issues with that lol.
Defo no way that the phone doesn't give any warnings though surely the battery will get hot first before bursting into flames? I think mashable did a video where they tried to cause 3 note 7s to explode. They used 3rd party chargers, ran stress tests, games, even had it under a lamp but nothing. Note 7 only exploded when they put it directly on the glass of the lamp which was kinda expected as it would have been pretty hot but still took 2 mins for the battery to catch fire.
mikesaa309 said:
I agree lol is odd that it's such a small number of cases reported considering the amount that was manufactured. Surely if it was a manufacturing defect then it should be so much more common for a note 7 to catch fire? I still have my replacement note 7 and I don't intend giving it back or exchanging it until the note 8 comes out if it ever does I can't be without the S-pen since owning a note 4 and as here in the Uk the note 5 didn't come out here I have no option but to go back to the note 4 but it's too much of a downgrade in my opinion. But since owning the note 7, I've left it on charge over night every night and it's got to have been a week now since I got the green battery model and it's never gotten obsessively warm if at all whilst charging. Of course it's gotten warm at times but no more than what my note 4 did so no concern.
Will say though that I've rooted my note 7 mainly to stop Samsung from pushing an update to my note 7 so that way I get to use it even if they do use software updates to disable them I've also edited the build.prop file so I can still use my gear vr again it remains at a normal temp even though I've also had it on charge whilst using the gear VR. Biggest test for me though was Friday just gone as my family were heading to Birmingham here in the UK about 56 miles away and while I was confident my battery charge would be fine I took my charging cable just in case and I ended up putting it on charge in my dad's car using one of those USB cigarette lighter plug things with USB ports on them. I figured if the note 7 can handle a 3rd party charger albeit with the stock Samsung cable it should be fine. No surprise but I had my note 7 on charge for at least an hour and a half even kept it on charge when it reached 100%, my dad was using it as a Sat nav at one point as his phone ran out of data but again my note 7 remained a normal temperature despite using a 3rd party charger I'll also add that fast charging is always turned on so no issues with that lol.
Defo no way that the phone doesn't give any warnings though surely the battery will get hot first before bursting into flames? I think mashable did a video where they tried to cause 3 note 7s to explode. They used 3rd party chargers, ran stress tests, games, even had it under a lamp but nothing. Note 7 only exploded when they put it directly on the glass of the lamp which was kinda expected as it would have been pretty hot but still took 2 mins for the battery to catch fire.
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Got a link to this mashable video?
PhoenixJedi said:
Got a link to this mashable video?
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Here you go: https://www.youtube.com/watch?v=YK-JE8uZq3w
mikesaa309 said:
Here you go: https://www.youtube.com/watch?v=YK-JE8uZq3w
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So they had to completely abuse the phone by putting it right in front of an industrial lamp that most people wouldn't even have access to on a normal basis to get the phone to explode. That's like taking a blowtorch to the phone.
What package to disable to avoid Samsung updates?
Sent from my SM-N930F using Tapatalk
If it was "just media hype" I highly doubt Samsung would have cancelled production of the Note 7. That's my 2 cents.
Edit: To encourage healthy discussion I'm keeping this thread open, but I'm also subscribing to it so please keep it polite and respectful.
Jonny said:
If it was "just media hype" I highly doubt Samsung would have cancelled production of the Note 7. That's my 2 cents.
Edit: To encourage healthy discussion I'm keeping this thread open, but I'm also subscribing to it so please keep it polite and respectful.
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I respectfully have to disagree with you on this Jonny. I believe it was the media's overattention to the situation that forced samsung's hand before they could completely investigate what was causing this. A south korea regulatory organization has now announced they're assisting samsung in the investigation. I wholly and trueheartedly believe that had Samsung been given a chance to complete their investigation, they might have figured out the actual cause for the issue. Now, because all of the negative press they're going to unfortunately look really stupid if it turns out it was something related to non certified cables or compromised software.
Oh, that and the fact that after the story went viral, everyone considers a slightly warm phone to be overheating.
I agree that Samsung would not be doing this at all to any degree whatsoever if there isn't a problem with the Note 7 - regardless of what end users think or hear or read or happen upon on some website or in some video this is a major catastrophe for them. It could have happened to any smartphone manufacturer but in this instance it happened to Samsung.
Now that the OP has made his position clear, here's my rebuttal of sorts:
PhoenixJedi said:
This post will analyzes much of the information using the following things: Facts, Science, Logic and Common Sense and reach a conclusion.
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... that is based on conjecture, personal opinion, and speculation founded only by you. Got it and I speak from experience there because I too made a post recently of a similar nature, hoping to focus on being logical and rational and presenting information but of course I was called out as a troll because of it.
So let's get to it:
1) The CPSC has information reported to them by Samsung - consumers don't typically report problems directly to the CPSC or any other consumer protection service firsthand, they contact the manufacturer. If you read the particular recall notice at the CPSC they even state this in the recall notice itself:
Incidents/Injuries:
Samsung has received 96 reports of batteries in Note7 phones overheating in the U.S., including 23 new reports since the September 15 recall announcement. Samsung has received 13 reports of burns and 47 reports of property damage associated with Note7 phones.
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To Samsung, using the general term "overheating" is safer than "catching fire" or "exploding" and yes the terminology matters a great deal. From a technical standpoint, the term "overheating" would encapsulate terms like combust, catch fire, explode, and a few others but, I'm not sure you're going to understand this for a variety of reasons. Basically, you either get it or you don't.
2) Your fuzzy attempts at working out some kind of math there with the 92 (it's 96 reports, not 92, but you apparently missed that as well as some other details). You are making absolute assumptions that are trying to extract accurate info from just a generalized report based on some numbers - just because Samsung sent an email to a website with a given number of incidents with a specific date doesn't mean Samsung is continually sending updates of every new incident that gets reported every time one happens, that's crazy to think they'd do that.
If they released such reports constantly it would only further incite possible panic with regards to the Note 7 and the negative publicity would have been much worse at this point because of the buildup. Their investigation is underway and will continue as long as it takes and when Samsung puts out a press release for public consumption at their official website then that's when we'll have actual facts to work with - one thing I can promise you with absolute certainty: the number of incidents worldwide is well past the 150 unit point and that number is going to continue to grow over the next few weeks.
3) Samsung has publicly stated at their website and through the CPSC that an investigation is underway and will continue till they are satisfied they've discovered the cause, a solution or fix at this point is irrelevant because the Note 7 is dead, period, end of story, it's not coming back, there won't be a v3 nor probably a Note 8 (which was a tablet device released a few years ago) - the Note branding has suffered irreversible damage and it will not be making a return.
Samsung has not publicly stated at their website or anyplace else that I'm aware of (except a few websites and blogs that have "an insider at Samsung..." or something to that effect) that they have not been able to reproduce the conditions that cause the thermal runaway which eventually destroys the device in the manner that it's been happening worldwide which prompted the recall in the first place. If you can show me an actual Samsung press release or a public statement on an official Samsung website then I'd sure like to see it - until such time as they do this whole idea of "I heard Samsung can't repeat it or reproduce it..." is 100% conjecture and speculation and hearsay passed along by a guy that knows a guy that knows another guy...
So you're saying that between August 31st and the date of the first report September 9, there were people out there who never ever plugged their phones in? I call BULL****.
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4) Samsung itself said this in a statement:
Samsung said:
In response to recently reported cases of the new Galaxy Note7, we conducted a thorough investigation and found a battery cell issue. To date (as of September 1) there have been 35 cases that have been reported globally and we are currently conducting a thorough inspection with our suppliers to identify possible affected batteries in the market.
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You said the first report was September 9th which is utterly false. Samsung received the first report of an incident with a Note 7 on August 24th which is only 5 days after it went on sale on August 19th. From that date to September 1st there were 35 cases reported globally - Samsung admitted as such right there in their own statement quoted above so that means in roughly 8 days (Aug 24, 25, 26, 27, 28, 29, 30, Sept 1) they had 35 cases reported which is quite a bit considering the devices were practically out of the boxes only days old (not that the age of the device matters in this).
If you read that statement from Samsung with a finer and more accurate level of comprehension what it says is this: Samsung had received reports of incidents involving the Note 7 almost from the time of release of the Note 7, not quite day one but five days in is still pretty quick, with 35 reports coming in worldwide after the first report on Aug 24th. They had done a relatively cursory investigation in that week (pretty fast, probably too fast) and came to the conclusion that it was a battery issue.
In less than 2 weeks from the date of release and first retail sales there were 35 reported incidents with the Note 7.
That's all that portion of the statement covers but it continues:
However, because our customers’ safety is an absolute priority at Samsung, we have stopped sales of the Galaxy Note7. For customers who already have Galaxy Note7 devices, we will voluntarily replace their current device with a new one over the coming weeks.
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They make it clear they've stopped sales of the Note 7 in South Korea (to carriers and to direct consumers) and they make the offer to replace the devices with a new one (that we now understand had the different battery from the different manufacturer). Because we know they switched battery manufacturers that took a few days to get into action and nothing much else happened for a few days.
Later that same day on Sept 2nd Samsung announced a voluntary global recall of 2.5 million devices for a suspected battery issue - again, their investigation into the matter was pretty quick, probably too quick, and wasn't nearly enough to actually track down what was going wrong. We also know from seeing X-ray images of the original production model SDI manufactured batteries that there was some damage done to those batteries either on the production lines or when the batteries were inserted into the Note 7 devices: the bending plates on the outer edges is plainly visible in the X-ray images and it's not supposed to happen so Samsung quickly concluded that was the most likely cause of the incidents so, they switched to using ATL manufactured batteries in the hopes that would be the solution.
Unfortunately, it wasn't because less than a week later they got a report (probably more, actually) of a replacement Note 7 device incident that had an ATL manufactured battery that was basically the same as the pre-replacement devices with SDI manufactured batteries.
5) With respect to the shipments of Note 7 devices from the factories and whether or not any of them suffered catastrophic failure en route, we simply don't know at this time. Most major shippers like FedEx, UPS, even the US Postal Service don't necessarily tell you every time something goes wrong on a flight - that does nothing but potentially incite panic in the general population with nothing to substantiate the situation at hand.
We have absolutely no idea if any devices that have been shipped back to Samsung have had incidents because of exactly the reasons I just stated: it's not in the purview of the shipping companies or Samsung to notify the public of every single thing that goes wrong from point A to point B with email alerts and notifications along the way. In fact, the sheer confidentiality of such shipping precludes anyone outside of Samsung or the shippers (that includes the customer that sent the device back too) from knowing what's going on.
Does this surprise me or am I the least bit curious about this? Nope, because I already understand why anything that might have happened would have been or was actually reported and it's unlikely that non-used devices would have problems because they haven't been used while they're in transit. Again, you either get it or you don't.
1: Samsung has PROVEN that they can modify the charge rate and charge capacity of a Note7 battery using software changes.
2: It has been PROVEN in the past that non certified USB-C devices and cables can cause DAMAGE to a phone's USB-C port and ANY SYSTEMS CONNECTED TO IT. This includes the charging system and battery protection board.
3: There are youtube videos out there of people testing the Note 7 BEYOND its waterproofing and drop survival specifications.
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-1) Any hardware manufacturer of any smartphone can make a change in the firmware/software controlling the hardware that will adjust the current charge rate, this is not rocket science - hell I can install a custom kernel on most Android devices that allows me to do this, it's not a big deal
-2) Yeah, and? What, was that supposed to be some earth-shaking monumental discovery? It's basic electrical and electronics theory but here's something you may not actually know: voltage is pushed, current is pulled. Read that again so it sinks in. Voltage is pushed meaning you can force a voltage into a device, too much voltage and you can and will more than likely fry the circuit. With voltage, when a charger is pushing it's literally knocking on the door of the device (figuratively speaking) and saying "Here's 5V, take it all..." and it's like a firehose in some respects.
Usually components are made to about a 10-15% tolerance meaning if you have a device that works on 5V voltage you can use a charger that would push 4.5V (-10%) up to 5.5V (+10%) and the device would almost always be just fine with that, wouldn't even cause any discernible heat issues either. Devices are killed more frequently by chargers that don't regulate themselves to those kind of tolerances and push too much voltage into a device.
But current aka amperage, that's an entirely different beast. With current, it's pulled meaning the device is asking for a certain amount of it based on the design specifications and if the charger supplying the current is working properly it will not provide more than requested. Read that again too because it's the key issue here: as long as the charging circuit is functioning properly it will request a specific amount of current from the charger and if the charger is working correctly it will only provide the exact amount that's being request. This means if the Note 7's charging circuit says "I need 2A (that's 2 Amps or 2000 mA) of current please..." the charger will then provide 2A of current regardless of how much current the charger is capable of.
Get that last point? You sure? I'm not so hopeful. Here's a test:
Say I have a device that has a nearly dead battery with about 5% charge on it and it wants 5V and 2A and I attach a charger that is capable of providing 5V and 10A - note that I said capable of providing 10A. The fact that the battery only has a 5% charge on it is very very important here so don't dismiss this aspect.
Tell me what happens to the device. Go ahead, think about it, I'll wait.
<cue elevator music... oh, cool, Eurythmics... "Sweet dreams are made of this..." "Third floor, ladies lingerie...">
Ok, so tell me what happens to the device now that you've had a second or two to think about it. What happens?
The device pulls 5V and 2A from the charger that is capable of providing 5V and 10A and that's it. The device charges and as the charge capacity in the battery reaches it's design limit the actual charging circuit ramps down the amount of current requested. In fact, the large amount of current is requested early on when the battery is at a low point in terms of charge and then it tapers down as the battery capacity fills with charge. This is another protection method - if you were to keep pulling 2A of current at a 95%+ charge level that would cause the battery cell itself to begin to overheat. That's why when you charge batteries at very low levels you can feel them get really warm at the beginning of the charging cycle - and the charger will be quite warm too - but as they battery fills up not only does the battery begin to cool down but the charger does too.
See how that works? Class dismissed.
Any one or multiple of these things could have contributed to these devices catching on fire.
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Holy hell, you finally got around to saying something that we can both agree on. We don't know exactly what the full cause of these defects might be but we can damned sure say that the final results are absolutely catastrophic.
Of course the situation could have been handled differently, that's something else we can agree on, but we're not Samsung and you like many others are taking this whole thing way too personally - Samsung didn't do this to you, Samsung isn't trying to take your phone away from you in some diabolical conspiracy. They're responsible for taking care of this situation and they're doing it the best way they can given the circumstances. As for the media, they haven't reported on every single instance of failure because not everyone reports everything to the media and Samsung hasn't reported every incident they've received claims about. As I said earlier, I can say without any doubt whatsoever that it's more than 150 cases worldwide, quite a bit more actually but they're not going to release actual report counts, there's no point in it anymore because the worldwide recall is now in effect.
As for Apple, if 100+ reported cases of iPhones catching on fire or exploding worldwide suddenly became the next big thing on the news, I can assure you there would be a recall put into action fast, like iPhone 7 A10 processor fast.
And finally...
One of these devices is NOT going to randomly explode next to you just because some guy decided to ignore the VOLUNTARY recall and catch you on fire.
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Amazing, something else we can agree on but you neglected to mention one rather important aspect:
A Note 7 won't randomly explode next to you just because you decided to ignore the recall - it'll catch fire/combust/explode/etc because it's a known defective device and that's why Samsung is asking people to return the devices in the hopes that the chance of such a thing happening becomes zero.
Have a nice day.
PhoenixJedi said:
I believe it was the media's overattention to the situation that forced samsung's hand before they could completely investigate what was causing this.
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Really? You don't by any chance suppose the fact that people were being physically injured and property was being damaged by the Note 7 devices when they failed had anything to do with it?
Seriously?
I am really a hardcore Samsung fan. Not the fan of brand, I am fan of their hard work over the years. They gave us so much to remember. Compare Note 1 to note 7 and you will see how far we have reached. On the other hand, no other brand was able to advance so much.
Its really sad to see whatever happened here. Lots of questions needs to be answered which I hope samsung will. The sure device is the year is lying under the trash. Quality control to blame? how is it possible that samsung was unaware of it?
We need a petition to bring back the Note7. Someone? Pls. I need it back.
br0adband said:
I agree that Samsung would not be doing this at all to any degree whatsoever if there isn't a problem with the Note 7 - regardless of what end users think or hear or read or happen upon on some website or in some video this is a major catastrophe for them. It could have happened to any smartphone manufacturer but in this instance it happened to Samsung.
Now that the OP has made his position clear, here's my rebuttal of sorts:
... that is based on conjecture, personal opinion, and speculation founded only by you. Got it and I speak from experience there because I too made a post recently of a similar nature, hoping to focus on being logical and rational and presenting information but of course I was called out as a troll because of it.
So let's get to it:
1) The CPSC has information reported to them by Samsung - consumers don't typically report problems directly to the CPSC or any other consumer protection service firsthand, they contact the manufacturer. If you read the particular recall notice at the CPSC they even state this in the recall notice itself:
To Samsung, using the general term "overheating" is safer than "catching fire" or "exploding" and yes the terminology matters a great deal. From a technical standpoint, the term "overheating" would encapsulate terms like combust, catch fire, explode, and a few others but, I'm not sure you're going to understand this for a variety of reasons. Basically, you either get it or you don't.
2) Your fuzzy attempts at working out some kind of math there with the 92 (it's 96 reports, not 92, but you apparently missed that as well as some other details). You are making absolute assumptions that are trying to extract accurate info from just a generalized report based on some numbers - just because Samsung sent an email to a website with a given number of incidents with a specific date doesn't mean Samsung is continually sending updates of every new incident that gets reported every time one happens, that's crazy to think they'd do that.
If they released such reports constantly it would only further incite possible panic with regards to the Note 7 and the negative publicity would have been much worse at this point because of the buildup. Their investigation is underway and will continue as long as it takes and when Samsung puts out a press release for public consumption at their official website then that's when we'll have actual facts to work with - one thing I can promise you with absolute certainty: the number of incidents worldwide is well past the 150 unit point and that number is going to continue to grow over the next few weeks.
3) Samsung has publicly stated at their website and through the CPSC that an investigation is underway and will continue till they are satisfied they've discovered the cause, a solution or fix at this point is irrelevant because the Note 7 is dead, period, end of story, it's not coming back, there won't be a v3 nor probably a Note 8 (which was a tablet device released a few years ago) - the Note branding has suffered irreversible damage and it will not be making a return.
Samsung has not publicly stated at their website or anyplace else that I'm aware of (except a few websites and blogs that have "an insider at Samsung..." or something to that effect) that they have not been able to reproduce the conditions that cause the thermal runaway which eventually destroys the device in the manner that it's been happening worldwide which prompted the recall in the first place. If you can show me an actual Samsung press release or a public statement on an official Samsung website then I'd sure like to see it - until such time as they do this whole idea of "I heard Samsung can't repeat it or reproduce it..." is 100% conjecture and speculation and hearsay passed along by a guy that knows a guy that knows another guy...
4) Samsung itself said this in a statement:
You said the first report was September 9th which is utterly false. Samsung received the first report of an incident with a Note 7 on August 24th which is only 5 days after it went on sale on August 19th. From that date to September 1st there were 35 cases reported globally - Samsung admitted as such right there in their own statement quoted above so that means in roughly 8 days (Aug 24, 25, 26, 27, 28, 29, 30, Sept 1) they had 35 cases reported which is quite a bit considering the devices were practically out of the boxes only days old (not that the age of the device matters in this).
If you read that statement from Samsung with a finer and more accurate level of comprehension what it says is this: Samsung had received reports of incidents involving the Note 7 almost from the time of release of the Note 7, not quite day one but five days in is still pretty quick, with 35 reports coming in worldwide after the first report on Aug 24th. They had done a relatively cursory investigation in that week (pretty fast, probably too fast) and came to the conclusion that it was a battery issue.
In less than 2 weeks from the date of release and first retail sales there were 35 reported incidents with the Note 7.
That's all that portion of the statement covers but it continues:
They make it clear they've stopped sales of the Note 7 in South Korea (to carriers and to direct consumers) and they make the offer to replace the devices with a new one (that we now understand had the different battery from the different manufacturer). Because we know they switched battery manufacturers that took a few days to get into action and nothing much else happened for a few days.
Later that same day on Sept 2nd Samsung announced a voluntary global recall of 2.5 million devices for a suspected battery issue - again, their investigation into the matter was pretty quick, probably too quick, and wasn't nearly enough to actually track down what was going wrong. We also know from seeing X-ray images of the original production model SDI manufactured batteries that there was some damage done to those batteries either on the production lines or when the batteries were inserted into the Note 7 devices: the bending plates on the outer edges is plainly visible in the X-ray images and it's not supposed to happen so Samsung quickly concluded that was the most likely cause of the incidents so, they switched to using ATL manufactured batteries in the hopes that would be the solution.
Unfortunately, it wasn't because less than a week later they got a report (probably more, actually) of a replacement Note 7 device incident that had an ATL manufactured battery that was basically the same as the pre-replacement devices with SDI manufactured batteries.
5) With respect to the shipments of Note 7 devices from the factories and whether or not any of them suffered catastrophic failure en route, we simply don't know at this time. Most major shippers like FedEx, UPS, even the US Postal Service don't necessarily tell you every time something goes wrong on a flight - that does nothing but potentially incite panic in the general population with nothing to substantiate the situation at hand.
We have absolutely no idea if any devices that have been shipped back to Samsung have had incidents because of exactly the reasons I just stated: it's not in the purview of the shipping companies or Samsung to notify the public of every single thing that goes wrong from point A to point B with email alerts and notifications along the way. In fact, the sheer confidentiality of such shipping precludes anyone outside of Samsung or the shippers (that includes the customer that sent the device back too) from knowing what's going on.
Does this surprise me or am I the least bit curious about this? Nope, because I already understand why anything that might have happened would have been or was actually reported and it's unlikely that non-used devices would have problems because they haven't been used while they're in transit. Again, you either get it or you don't.
-1) Any hardware manufacturer of any smartphone can make a change in the firmware/software controlling the hardware that will adjust the current charge rate, this is not rocket science - hell I can install a custom kernel on most Android devices that allows me to do this, it's not a big deal
-2) Yeah, and? What, was that supposed to be some earth-shaking monumental discovery? It's basic electrical and electronics theory but here's something you may not actually know: voltage is pushed, current is pulled. Read that again so it sinks in. Voltage is pushed meaning you can force a voltage into a device, too much voltage and you can and will more than likely fry the circuit. With voltage, when a charger is pushing it's literally knocking on the door of the device (figuratively speaking) and saying "Here's 5V, take it all..." and it's like a firehose in some respects.
Usually components are made to about a 10-15% tolerance meaning if you have a device that works on 5V voltage you can use a charger that would push 4.5V (-10%) up to 5.5V (+10%) and the device would almost always be just fine with that, wouldn't even cause any discernible heat issues either. Devices are killed more frequently by chargers that don't regulate themselves to those kind of tolerances and push too much voltage into a device.
But current aka amperage, that's an entirely different beast. With current, it's pulled meaning the device is asking for a certain amount of it based on the design specifications and if the charger supplying the current is working properly it will not provide more than requested. Read that again too because it's the key issue here: as long as the charging circuit is functioning properly it will request a specific amount of current from the charger and if the charger is working correctly it will only provide the exact amount that's being request. This means if the Note 7's charging circuit says "I need 2A (that's 2 Amps or 2000 mA) of current please..." the charger will then provide 2A of current regardless of how much current the charger is capable of.
Get that last point? You sure? I'm not so hopeful. Here's a test:
Say I have a device that has a nearly dead battery with about 5% charge on it and it wants 5V and 2A and I attach a charger that is capable of providing 5V and 10A - note that I said capable of providing 10A. The fact that the battery only has a 5% charge on it is very very important here so don't dismiss this aspect.
Tell me what happens to the device. Go ahead, think about it, I'll wait.
<cue elevator music... oh, cool, Eurythmics... "Sweet dreams are made of this..." "Third floor, ladies lingerie...">
Ok, so tell me what happens to the device now that you've had a second or two to think about it. What happens?
The device pulls 5V and 2A from the charger that is capable of providing 5V and 10A and that's it. The device charges and as the charge capacity in the battery reaches it's design limit the actual charging circuit ramps down the amount of current requested. In fact, the large amount of current is requested early on when the battery is at a low point in terms of charge and then it tapers down as the battery capacity fills with charge. This is another protection method - if you were to keep pulling 2A of current at a 95%+ charge level that would cause the battery cell itself to begin to overheat. That's why when you charge batteries at very low levels you can feel them get really warm at the beginning of the charging cycle - and the charger will be quite warm too - but as they battery fills up not only does the battery begin to cool down but the charger does too.
See how that works? Class dismissed.
Holy hell, you finally got around to saying something that we can both agree on. We don't know exactly what the full cause of these defects might be but we can damned sure say that the final results are absolutely catastrophic.
Of course the situation could have been handled differently, that's something else we can agree on, but we're not Samsung and you like many others are taking this whole thing way too personally - Samsung didn't do this to you, Samsung isn't trying to take your phone away from you in some diabolical conspiracy. They're responsible for taking care of this situation and they're doing it the best way they can given the circumstances. As for the media, they haven't reported on every single instance of failure because not everyone reports everything to the media and Samsung hasn't reported every incident they've received claims about. As I said earlier, I can say without any doubt whatsoever that it's more than 150 cases worldwide, quite a bit more actually but they're not going to release actual report counts, there's no point in it anymore because the worldwide recall is now in effect.
As for Apple, if 100+ reported cases of iPhones catching on fire or exploding worldwide suddenly became the next big thing on the news, I can assure you there would be a recall put into action fast, like iPhone 7 A10 processor fast.
And finally...
Amazing, something else we can agree on but you neglected to mention one rather important aspect:
A Note 7 won't randomly explode next to you just because you decided to ignore the recall - it'll catch fire/combust/explode/etc because it's a known defective device and that's why Samsung is asking people to return the devices in the hopes that the chance of such a thing happening becomes zero.
Have a nice day.
Really? You don't by any chance suppose the fact that people were being physically injured and property was being damaged by the Note 7 devices when they failed had anything to do with it?
Seriously?
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In response to what you posted I feel the need to respond.
You say overheating is safer than catching fire or exploding. However, if they're using the term for catching fire and exploding it does not make the term not include standard overheating. People have been pushed to panic about the Note 7 to the point where a warm phone could be reason for them to complain and make a report.
My math isn't fuzzy. just because I read the statement as 92 instead of 96 doesnt mean the math for 92 is incorrect. So, its still way less than 0.0001% even with the extra 4.
You can't prove its at the 150 unit point. And even if it is its still less than 0.0001% of devices.
I'm not asking for it to make a return. I do think that people on this forum should stop ATTACKING people who keep their note 7s though.
The NY Times (a reputable paper) has made the announcement that Samsung cannout replicate the explosions: http://www.phonearena.com/news/NYT-...e-Galaxy-Note-7-explosions-in-the-lab_id86469
The September 9th date was based on the first report I was able to find via searching online. Either way, people here on XDA have been claiming that the devices exploded without EVER having been plugged into a charger. If the first report was 8/24, then that's still enough time that a unit would have had to be plugged in to a faulty charger or used with a faulty cable making that a possible cause.
Now, you say that Samsung found that the problem was a battery cell issue. If it was a battery cell issue, the first recall would have solved it. Therefore, as the first recall did not solve it, that statement that it is a battery cell issue is automatically false. The likelyhood the same exact issue would occur between two seperate battery manufacturers is exponentially low.
As for your complaints regarding the three things that users could have done that could have compromised the charging system: the software controlling charging, the USB C issues and the people abusing their phones beyond the specifications.. I'm just saying, these things could VERY EASILY been the things that compromised the phone in all 96 reported cases.
As for having a nearly dead battery and plugging it into a 5v 10A charger, it will NOT PULL 10A unless the software/hardware combination ALLOWS IT TO. This is seen when you plug an iPhone into an iPad charger. (There are programs that let you see the charge rate on Jailbroken iPhones. Even with a 2400mA charger meant for an iPad, it refused to go over 1000mA). Hence it requires that the software or hardware are damaged in some way to pull that from the charger. I understand how lithium ion batteries work. I also know that on these batteries (including the Note 7s battery) there is a protection board that CUTS the circuit completely should charge rate or discharge rate be too high.
Now in response to your last comment, yes, I still believe it was the media's overattention to the situation that forced samsung's hand. Yes people got injured and property was damaged, but this is not the first device ever made that has caused injuries and property damage. There have been devices in the past that have been recalled and not discontinued as well as devices that have not even been recalled that have cased injuries and property damage. It happened to dell laptops too a while back, and to macbook pros (which had an irreplaceable battery) They didn't discontinue the products using those batteries. But yes, with so little of the devices catastrophically failing, I believe for sure that it was the Media keeping on the story so attentively that diverted Samsung's attention away from the investigation. For all we know at the moment they may have made a mistake discontinuing the device and issuing the second recall when it could all be fixed by a firmware update or with a warning not to use uncertified cables. Key word here COULD.
Now, am I going to say that I'm 100% right about everything I've said in this thread? NO. I can't prove most of it, but via the information that is out there, you can make logical conclusions. Quite a few things can damage a device (especially with a li-ion battery) to the point where it'll fail. My thought is it's just one of the things I've laid out in the first post, or a combination of two of them. This IS the first device of this size that samsung has ever put a USB-C port on. It is entirely possible they didn't protect the port in the ways other companies are doing now.
Now here is what NEEDS to happen... and I'm sure you can agree on this. Samsung and other agencies now need to stop trying to force people who do not want to turn the Note 7 in to turn them in. They need to focus on the investigation and if they find out that it was something that could be simply fixed in software, or something external that damaged the hardware, rather than a defect in the internals of the device, they need to RESUME support for the devices that are still out there (even if they don't restart production), and find a way to not scrap the note line forever.
PhoenixJedi said:
In response to what you posted I feel the need to respond.
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That's because when people have discussions, this is how it works - back and forth.
You say overheating is safer than catching fire or exploding.
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I've never said this, never hinted, implied, or alluded to it. What I said was that if a device happens to be on fire, it's logical to conclude that - since fire is quite hot by and of its own nature - it's also overheated. If a device happens to combust because it's too overheated it can eventually catch on fire. If it happens to explode because the battery inside the device has a thermal runaway cascade failure then - yep, you guessed it - that too is overheated.
In other words, the term "overheated" is a term that can be used to describe any of those particular conditions so it's easier to say a device may potentially overheat which could be the catalyst for fire/combustion/explosion.
Also, by definition combustion does not mean fire, it means burning or a chemical reaction to produce heat or light. You can have an item combust and still not actually catch on fire, hence me deciding to clarify this particular use of the word combustion as well as fire since they are two very different things. Combustion can lead to a condition where fire is created, of course.
You can't prove its at the 150 unit point.
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I didn't say I could prove it, I said that there's been (quite a few) more than 150 incidents worldwide but Samsung isn't going to keep telling the public a number since they've issued the global recall - once that 2nd recall went into effect all they are required to do is spread the word that the device has a defect and that it should be returned ASAP.
I'm not asking for it to make a return. I do think that people on this forum should stop ATTACKING people who keep their note 7s though.
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I've never attacked anyone, all I've stated in several posts is that the right thing to do is return the device and that in my opinion it is stupid - there, I said it again - to ignore the recall just because one feels they're safe because of the numbers working in their favor.
The NY Times (a reputable paper) has made the announcement that Samsung cannout replicate the explosions: http://www.phonearena.com/news/NYT-...e-Galaxy-Note-7-explosions-in-the-lab_id86469
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As I've said multiple times now, until Samsung itself posts a press release or they make a public statement that says they have not been able to reproduce the failures repeatedly then anything said is hearsay (someone heard someone else say it, in this apparent case the director of a battery studies institute claims he spoke with Samsung engineers and they stated... you see where this is going, right? One person says one thing that gets passed to another person that passes it to yet another.
If you want to believe that director, or that NYT reporter that wrote that article, that's your decision but I am only going to put any faith into something that Samsung announces in a press release or a public statement. I'm not saying that article doesn't have some basis in fact and that the director is telling the truth as he understands it, I'm just saying I decide to put my faith in Samsung directly.
The September 9th date was based on the first report I was able to find via searching online. Either way, people here on XDA have been claiming that the devices exploded without EVER having been plugged into a charger. If the first report was 8/24, then that's still enough time that a unit would have had to be plugged in to a faulty charger or used with a faulty cable making that a possible cause.
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Ok, I can agree with some of this with respect to the faulty charger with a faulty cable because it is indeed a possible cause, we already agree on this as I previously stated. We meaning the general public simply doesn't know what's causing these failures so we speculate based on how these devices work and come up with our own plausible causes.
Now, you say that Samsung found that the problem was a battery cell issue. If it was a battery cell issue, the first recall would have solved it. Therefore, as the first recall did not solve it, that statement that it is a battery cell issue is automatically false. The likelyhood the same exact issue would occur between two seperate battery manufacturers is exponentially low.
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I myself did not say that - Samsung stated in the information provided for the two different recalls that THEY determined it was a battery related issue - read the Hazard section in both these links:
1st recall notice: https://www.cpsc.gov/Recalls/2016/samsung-recalls-galaxy-note7-smartphones
2nd recall notice: https://www.cpsc.gov/Recalls/2017/s...-Additional-Incidents-with-Replacement-Phones
That is Samsung declaring the cause - a battery that can overheat and catch fire.
As for your complaints regarding the three things that users could have done that could have compromised the charging system: the software controlling charging, the USB C issues and the people abusing their phones beyond the specifications.. I'm just saying, these things could VERY EASILY been the things that compromised the phone in all 96 reported cases.
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We already agreed on this: we don't know the actual cause so it could be anything including aspects of those 3 things that end users may have been responsible for.
As for having a nearly dead battery and plugging it into a 5v 10A charger, it will NOT PULL 10A unless the software/hardware combination ALLOWS IT TO.
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See, I just knew you'd misunderstand that part hence me going into such detail. Here's the simple short version so put some effort into grasping this:
A device that requests 5V 2A will never be able to get more than 5V 2A from a charger regardless of how much amperage over that 2A rating can provide. It could be a 10A capable charger, a 15A, 20A, 50A, 100A, it doesn't matter - if the device requests 2A that's what the charger is going to attempt to provide. The charger -assuming that it's functioning properly and so is the charging circuit in the device - will never be capable of providing more amperage or over-current because of how chargers and charging circuits are designed as long as those chargers and those charging circuits are functioning properly.
Hence it requires that the software or hardware are damaged in some way to pull that from the charger. I understand how lithium ion batteries work. I also know that on these batteries (including the Note 7s battery) there is a protection board that CUTS the circuit completely should charge rate or discharge rate be too high.
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I just said that as long as the chargers and the charging circuitry is working properly then an over-current situation is not likely to happen - the problem here is that we don't know yet if the charging circuitry in the Note 7 is potentially defective and part of the problem. We just don't know this at this time and we have to assume the charging circuitry protections are functioning properly too.
If the protection in the circuitry is defective, you'd agree that would be a bad thing, right? Right, but we don't know if that's where the defect is, at least not yet.
Now in response to your last comment ...
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Yes, there are other devices from other manufacturers that have had defects, and those manufacturers put out a recall on them, that much I agree with. So look at what's happened to Samsung that's different from those other devices and manufacturers:
Samsung got reports worldwide, got some devices returned, did some testing on those returned devices, figured it was the battery itself that was defective, issued the 1st recall, got a new battery manufacturer, made some replacement devices with the new battery, sent them out and... what happened?
The replacement devices failed in many instances worldwide.
See what I'm getting at?
They failed not once but twice to correct the problem because after the 1st recall and the testing they apparently did NOT figure out exactly what happened so they issues the 2nd recall and killed the Note 7 because it was the smartest and safest thing they could possibly do at that moment in time.
How many other companies have ever had to issue a double worldwide recall of a product?
Now, am I going to say that I'm 100% right about everything I've said in this thread? NO. I can't prove most of it, but via the information that is out there, you can make logical conclusions.
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What the hell do you think I've been doing the past few days, just typing up information laden posts because I like seeing my own words on the screen? No. I've been posting information laden posts that have a logical rationality to them in the face of some people just going off half-cocked and calling me and anyone else that posts such info trolls, tells us to get out/leave the threads/forum, calls us arrogant when we try to cut through the babbling and present some facts and then take those facts and extrapolate from them like how Li-Ion batteries work and react to given catalysts that can cause them to fail and so on.
I haven't presented any info in any post that I can't back up with information from a source someplace with an emphasis on not posting the "someone I know heard something from a guy someplace that works at some place who knows a guy..." but I always try to make it clear that I myself - like you and others - am just trying to get a grasp of why these devices are failing.
Now here is what NEEDS to happen... and I'm sure you can agree on this.
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No, actually, I can't agree with you there but that's just how it goes.
The Note 7 is dead and there is nothing that you or anyone else can or will ever do past the point of the 2nd recall and Samsung's official stance which is just that: the Note 7 is dead, in every way that matters.
It's up to end users to decide if they want to accept the full compete total absolute risk of continuing to own and use a Note 7.
I know that "common sense" gets tossed around these parts quite often but, let's be completely honest: in today's world, common sense just isn't. And yes that sentence makes sense, really it does.
Common sense and a basic understanding of what's right and what's wrong for most anyone would dictate that if someone owns a Note 7 at this time, and has seen information related to the global complete recall of every Note 7 because Samsung requested it, would eventually conclude the following:
"I have a Note 7. The device is subject to a global recall of all of them that have been manufactured. They will no longer be available for sale anywhere on Earth. They will not be receiving future support and updates from Samsung, the manufacturer. Because they have been deemed defective by Samsung I think it's in my best interest to return the device, claim my complete refund or accept another product in exchange as well as whatever credits Samsung is offering, and in that respect I can know I'm safe, people I might come into contact with as I might continue using the Note 7 would be safe, my property would be safe, and I can be happy knowing I did the right thing. I really love this device, it's absolutely perfect for me and I really hate knowing I'm not going to be able to keep it without having to always wonder if it might fail at any random time, but I'm going to do what I believe is the right thing to do."
But that's not what some people conclude. Some people look at it this way:
"I have a Note 7. It works. I like it, hell I love it - I might even kill myself if they try to take it from me or brick it. I know Samsung says it's defective but what the hell do they know about it, they couldn't even figure out why it failed in the first place and that's why the replacements failed too so why should I trust them to know if my Note 7 is going to fail in the same way? It's mine, I paid for it, I don't care what Samsung says, I don't care what anyone else says, I'm not giving it up for anything - well, I'd give it up for a Galaxy S8 of course but since that won't be out till next year then dammit I'm going to keep my Note 7 and continue using it until they release the Galaxy S8 and then I'll try and do something with this Note 7. I really think Samsung owes me something for all this trouble, like more credit or some cash, or some more free stuff like battery chargers or microSD cards, as long as I get something for my time and my trouble I don't care but people need to stop telling me what to do because I don't think that's right for anyone else to do and that's that."
If you think I'm wrong there with either of those conclusions then you haven't been paying very much attention to the nearly 50/50 split here at XDA in this Note 7 subforum based on posts by a variety of people because that's about how it's been playing out. And yes, some poster here at XDA did actually say they'd kill themselves by "jumping off a cliff" if they lost their Note 7. Seriously? You see what we're dealing with here?
:good:
Some things just fyi were not meant as accusing you of anything... A lot of people have been attacking people on this forum just because they still have a Note 7. Personally I cant get rid of mine until my Pixel XL arrives in the mail as I traded in my old device to get this thing. Either way, this thread is here for people who want at least a potential explanation as to why all this could have happened if it wasnt an inherent flaw in the battery.. I actually had a guy on FB sending me PMs to kill myself because I STILL HAVE a Note 7. (I was involved in a discussion there.) The attitude towards people who have these phones needs to change. As well, I have to disagree with you in what needs to happen. If they manage to figure out and solve the problem and it doesn't require replacing hardware, the least they can do is start supporting the phones with firmware/software upgrades over the future. A LOT of people arent giving these up.
People should return the Note 7 if they still have one, and that's that - that is a logical rational common sense response to the situation at hand. They'll get their money back, or another device in exchange, potentially some credit from Samsung for all the trouble and get on with things. Samsung can only apologize so much and offer so much compensation, that's just a fact.
But as stated, Samsung considers the Note 7 to be dead, and it's not coming back even if they discovered the full cause of the issues and came up with a 100% infallible fix for them that would never fail.
What's done is actually what's done and there's no turning back the clock now. Samsung is moving on and I'd say it's in the best interests of consumers who continue to hold on to their Note 7 devices to return them and move on as well.
Now, was that me forcing anyone to return their device? No. Will some people take my statements as that - forcing them to return their device? You're damned right they will, and have, and it's not going to stop anytime soon.
It's up to them, whoever they might be, so I sure hope they have a lot of logical rational common sense involved in their final decision.
br0adband said:
People should return the Note 7 if they still have one, and that's that - that is a logical rational common sense response to the situation at hand. They'll get their money back, or another device in exchange, potentially some credit from Samsung for all the trouble and get on with things. Samsung can only apologize so much and offer so much compensation, that's just a fact.
But as stated, Samsung considers the Note 7 to be dead, and it's not coming back even if they discovered the full cause of the issues and came up with a 100% infallible fix for them that would never fail.
What's done is actually what's done and there's no turning back the clock now. Samsung is moving on and I'd say it's in the best interests of consumers who continue to hold on to their Note 7 devices to return them and move on as well.
Now, was that me forcing anyone to return their device? No. Will some people take my statements as that - forcing them to return their device? You're damned right they will, and have, and it's not going to stop anytime soon.
It's up to them, whoever they might be, so I sure hope they have a lot of logical rational common sense involved in their final decision.
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Of course its up to them. Will they produce a Note 7 again? I agree with you that they wont. Will they issue a KILL firmware if they find the issue is simple to solve via software? I hope not, I hope they'd issue a software patch to fix it as there are still many out there that people have and probably won't return..
Now I'm not saying that you did this, but I've seen in other threads here "You're not returning your Note? I hope it explodes in your face". Crap like that should NOT be tolerated.
I agree with that, and I haven't crossed that line - I always state that I believe people should return the Note 7 and move on and it's entirely up to them.
The one thing that I did comment on in one post was that if any particular Note 7 owner wants to keep their device and continue using it that's their choice but if it blows up in their face I hope they're ready to face the potential liability costs because of damage that could happen or deal with physical injury to themselves or - in a much worse situation - someone else.
They'll figure things out quite fast if that ends up being a result of them keeping the Note 7 and continually using it.
Related
Does anyone know? I read somewhere that Samsung has said it was 0.1%, or 1 in 1,000, but I couldn't find the original statement. Anyone with a link?
Thanks.
1 in 49,000 I believe it was.
Sent from my SM-N930W8 using XDA Labs
GibMcFragger said:
1 in 49,000 I believe it was.
Sent from my SM-N930W8 using XDA Labs
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I believe that's incorrect, because that's very similar to how many phones have so far exploded vs. how many have been sold.
What I'm asking about is the actual rate of defect overall, let's say, extrapolated into infinite future. Right now there are still unexploded yet defective phones waiting to explode.
The article I saw said that it was 1 in 1,000 and claimed that the info came from Samsung. I couldn't confirm that.
Imo I think it could be even bigger in the long run! Batterys change after time so this problem might be even bigger. I'am happy I am getting a good phone after this ****.
Update: I believe that the latest estimate by Samsung themselves is 0.01% are defective - 1 in 10,000. That was in a news article I read last night.
So far the number of phones that have had a problem is way less than .01%. But hey, if we want to extrapolate and guess at how many "could" have a problem, I guess we can all throw out any numbers we want. If there is a link to Samsung saying something official - like 1 in 10,000 or 1 in 1000 (or whatever) that COULD possibly be effected, lets see that link. Until then, all we have are the amount of phones that have had a problem to use a real number to determine what the actual percentage is so far. If that is 70 out of 1.5 million or whatever the actual numbers are, then we can get an accurate percentage of how many phones actually have had an issue.
On a side note, I wonder how many iphones over the years have had battery over heating issues? I bet Apple has kept those numbers under wraps really tightly. And same for other manufacturers - we know other phones with lithium batteries have had similar issues. As have any electronics with lithium based batteries. To be really accurate on how severe the actual problem is with the N7 battery, we should have some real world numbers to compare to what other phones and electronic devices have had for issues also. Accurate information is always the key. Media outlets love "explosive" stories (hah) so going by what an article says isn't what we should be looking for. We should be looking for true, accurate data to compare the scope of the problem with the batteries in these first 2.5 million Note 7's.
teegunn said:
So far the number of phones that have had a problem is way less than .01%. But hey, if we want to extrapolate and guess at how many "could" have a problem, I guess we can all throw out any numbers we want. If there is a link to Samsung saying something official - like 1 in 10,000 or 1 in 1000 (or whatever) that COULD possibly be effected, lets see that link. Until then, all we have are the amount of phones that have had a problem to use a real number to determine what the actual percentage is so far. If that is 70 out of 1.5 million or whatever the actual numbers are, then we can get an accurate percentage of how many phones actually have had an issue.
On a side note, I wonder how many iphones over the years have had battery over heating issues? I bet Apple has kept those numbers under wraps really tightly. And same for other manufacturers - we know other phones with lithium batteries have had similar issues. As have any electronics with lithium based batteries. To be really accurate on how severe the actual problem is with the N7 battery, we should have some real world numbers to compare to what other phones and electronic devices have had for issues also. Accurate information is always the key. Media outlets love "explosive" stories (hah) so going by what an article says isn't what we should be looking for. We should be looking for true, accurate data to compare the scope of the problem with the batteries in these first 2.5 million Note 7's.
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I said what I said, and I meant every word. Read the goddamn post. If you want to look for the link, be my guest, and Google is your friend.
According to an unnamed Samsung official who spoke to Yonhap News, the Note 7's manufacturing defect affects less than 0.01 percent of all Note 7 handsets sold. Some quick back-of-the-envelope math, and you're potentially looking at fewer than 1,000 defective phones. "It is a very rare manufacturing process error," a Samsung rep told CNEThttps://www.cnet.com/news/why-is-samsung-galaxy-note-7-exploding-overheating/
nabbed said:
I said what I said, and I meant every word. Read the goddamn post. If you want to look for the link, be my guest, and Google is your friend.
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Which post of yours in this thread should I read? Just the last one? Are the other not pertinent?
How many phones have had a problem out of how many phones are in consumers hands = the actual percentage of phones with a problem. Anything else is a guesstimate. Will the number of phones that have a problem rise? Sure. A little bit most likely. How many over how long? Go ahead and guess. Otherwise I will take hard numbers and facts over speculation. Google searching comes up with a bunch of articles with vague numbers and no actual hard info.
How do we know the bootloops haven't been caused by ropey batteries.....I reckon this would bring the 0.01% figure up significantly. No problems with my exchange so far - I LOVE it. Shame this error popped up as more people would realise what a great phone this is rather than jumping to something else - NOTHING beats this device for functionality and performance.
so if the US+Canada has 70ish reports at the moment, and the rest of the world had 30ish reports, and Samsung sold 2.5million phones, then so far that's roughly 100/25000000 real exploding batteries.
basing these numbers on this article
http://thenextweb.com/gadgets/2016/09/13/over-70-note-7-explosions-in-us/
what I wonder is, is your device more or less likely to explode the the more time goes by.
soraxd said:
so if the US+Canada has 70ish reports at the moment, and the rest of the world had 30ish reports, and Samsung sold 2.5million phones, then so far that's roughly 100/25000000 real exploding batteries.
basing these numbers on this article
http://thenextweb.com/gadgets/2016/09/13/over-70-note-7-explosions-in-us/
what I wonder is, is your device more or less likely to explode the the more time goes by.
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Yes, these are the kinds of numbers we need to have to determine what the actual failure rate has been. It is an extremely small percentage and the likelihood of something happening to your Note 7 or my Note 7 is extremely small. That being said, no one knows if the device is more likely to have a problem (I don't think explode is actually what is happening - more like a hot venting) once the batteries get older. Samsung is doing damage control and also doing the right thing by replacing ALL Note 7's out of the first 2.5 million or so that were made and sold. That doesn't mean some of the new ones won't have a problem with their lithium batteries - all devices with lithium batteries have a problem like this sometimes. Be it an apple device, laptop, whatever - Lithium based batteries are more dangerous. Is what it is and part of the trade-off for using higher tech, higher energy density batteries.
Reported to the FBI
Sent from the Mars Rover
nabbed said:
Does anyone know? I read somewhere that Samsung has said it was 0.1%, or 1 in 1,000, but I couldn't find the original statement. Anyone with a link?
Thanks.
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It's .01%. The likelihood of a Takata airbag failing with horrific consequences is .07%.
According to an unnamed Samsung official who spoke to Yonhap News, the Note 7's manufacturing defect affects less than 0.01 percent of all Note 7 handsets sold. Some quick back-of-the-envelope math, and you're potentially looking at fewer than 1,000 defective phones. "It is a very rare manufacturing process error," a Samsung rep told CNET.
https://www.cnet.com/news/why-is-samsung-galaxy-note-7-exploding-overheating/
So, I have a new Note7 with the green battery icon (yuck) and life is good. I have a flight in about 2 weeks. It's not super long, but around 4 hours. I usually enjoy using my phone to read, listen to white noise, or watch some shows. Has anyone flown since the recall? Can I expect pushback from the security or airline staff? Has anyone actually had to turn theirs off even though they have the ugly, green icon?
I guess I'll probably grab and old-fashioned book just in case, but was just wondering what the state-of-affairs is like in the air for us now.
I've flown with my replacement, and there was no issue. No one asked about it at any point. I have a case on it, so it doesn't stand out to most people as anything other than the countless other phones they see each day.
Nobody will know what phone you have. They might announce on the plane "if you have a Note 7, please turn it off" but they don't check everyone's phone to see what model it is. Just use it.
It's not a security issue, and the TSA is clueless anyway, so they won't know or care what phone you have.
Sounds good. I know I'm not putting anyone in danger, so I won't bring any attention to myself or my phone. I did call Southwest, and the lady on the phone told me per regulation I would not be able to power it up; however, I doubt anyone is going to say anything. I'll probably avoid pulling out the S-Pen just in case. That really sort of announces you are using a Note series phone.
As a Pilot with Air Canada there was an initial memo on the Note 7. The service directors do make a P.A.
There has been no update since saying what battery to look for etc. There has been no new directive from Transport Canada, or the FAA regarding new models.
That said, I have my new one and am on day 1 of my 4 day pairing with it.
Sent from my SM-N930W8 using Tapatalk
I flew to/from Vegas last week with the defective model. Their announcement was "if you have the galaxy 7 (verbatim) please power it off for the duration of the flight"
They have no clue. You could tell them it's the new iphone and they still wouldn't know the difference.
I've confronted Samsung with the FAA advisory and haven't gotten an answer yet. My demand was that the replacement phone be marked clearly on the exterior or the phone be renamed, like Note 7s or something.
Instead I've gotten an identically looking replacement. I've sent a followup mail to the support. Let's wait and see.
Meanwhile to me the device is utterly useless for flying, thus it rests in its original box.
I seriously hope that Samsung is in contact with the FAA at all regarding this issue, because if not they might as well have a second wave of replacements on their hands.
i flew about a week and a half ago. i don't myself have a note 7 but i do remember 1 out of 4 boarding gates did make an announcement if u have a note 7 they "ask" it to be powered down. nothing saying it was mandatory. i would think tsa would have to be involved at security check in. they are the only ones who will physically see everyones phones. that will cause a huge problem because lots of people have no idea how to tell what kind of phone u have. they would be holding up everyone with a samsung phone no matter what version it is
MrBaltazar said:
I flew to/from Vegas last week with the defective model. Their announcement was "if you have the galaxy 7 (verbatim) please power it off for the duration of the flight"
They have no clue. You could tell them it's the new iphone and they still wouldn't know the difference.
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I think we were on the same flight. Lol
They don't have a clue. I used mine the whole flight. Texting, listening to music, watching a movie and reading magazines.
Sent from my SM-N930V using Tapatalk
Three out of four legs on a Delta flight last week mentioned it.
And now I have my reply from Samsung: They don't care about the FAA advisory. They are stating that the green battery icon, they put in the software is enough.
Heck you could get that stupid icon by installing a theme or a ROM if you so wish.
I don't know how Samsung believes it's seriously competing with anyone, let alone Apple, with that kind of customer service.
MrBaltazar said:
I flew to/from Vegas last week with the defective model. Their announcement was "if you have the galaxy 7 (verbatim) please power it off for the duration of the flight"
They have no clue. You could tell them it's the new iphone and they still wouldn't know the difference.
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Click to collapse
That pretty much sums it all up in one sentence. It's all one big farce!
.
MrBaltazar said:
I flew to/from Vegas last week with the defective model. Their announcement was "if you have the galaxy 7 (verbatim) please power it off for the duration of the flight"
They have no clue. You could tell them it's the new iphone and they still wouldn't know the difference.
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Yes, these air crew people are truly dumb. Expecting their customers to care and give a crap about air safety, I mean who cares what happens at 11,000M?
They will be supplying baby sitters next despite the fact we don't all need one.
Ryland
Ryland Johnson said:
Yes, these air crew people are truly dumb. Expecting their customers to care and give a crap about air safety, I mean who cares what happens at 11,000M?
They will be supplying baby sitters next despite the fact we don't all need one. [emoji14]
Ryland
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They allow people to get very drunk on an aircraft and that in my opinion is far more dangerous than my Note 7 will ever be.
.
Sent from my SM-N930F using Tapatalk
apprentice said:
They allow people to get very drunk on an aircraft
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No, that's not allowed (although it does happen occasionally).
and that in my opinion is far more dangerous than my Note 7 will ever be.
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Drunk people aren't known for catching fire. Planes have crashed due to onboard fires. Has a plane ever crashed because of a drunk passenger?
Gary02468 said:
No, that's not allowed (although it does happen occasionally).
Drunk people aren't known for catching fire. Planes have crashed due to onboard fires. Has a plane ever crashed because of a drunk passenger?
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It's quite possible an intoxicated passenger has caused a crash. Some air crash investigations are inconclusive. We'll never know. Drunk people aren't allowed to board a plane (though a lot get through) but people do become drunk on board and planes often have to divert/land to remove a drunk passenger because they are putting the safety of the aircraft at risk. So I stand by my first point firmly.
Fires cause plane crashes yes, but how many are due to someone's phone? Why has the Note 7 been singled out? The issue has been resolved and the actual (genuine) cases of battery fires has been pretty small in perspective. Any device with a battery has a potential to catch fire, there have been many other devices that proved that. So if you going to ban a particular phone because of this tiny risk, then you need to start banning all battery powered devices. That includes cameras, laptops, music players etc. Something that an airline would never do because it would lose them fare paying passengers, money is more important than safety.
Sent from my SM-N930F using Tapatalk
apprentice said:
It's quite possible an intoxicated passenger has caused a crash. Some air crash investigations are inconclusive. We'll never know.
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We've got known crashes due to fires, vs. no known or even suspected crashes due to drunk passengers (but yes, as with almost anything, we'll "never know" beyond any possible doubt).
Drunk people aren't allowed to board a plane (though a lot get through) but people do become drunk on board and planes often have to divert/land to remove a drunk passenger because they are putting the safety of the aircraft at risk. So I stand by my first point firmly.
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It is illegal to become drunk on an airliner, no matter how "firmly" you assert the contrary. Of course it does happen, but that doesn't mean it's permitted (murder happens too, even though it's prohibited).
Why has the Note 7 been singled out? The issue has been resolved and the actual (genuine) cases of battery fires has been pretty small in perspective. Any device with a battery has a potential to catch fire, there have been many other devices that proved that. So if you going to ban a particular phone because of this tiny risk, then you need to start banning all battery powered devices
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The pre-recall Note 7s were singled out because they caught fire at a rate 100 times greater than other devices. It's entirely reasonable to draw a line that says that that rate poses an unacceptable risk, while for other devices (including the post-recall Note 7s) the much-smaller risk is low enough to permit the devices.
Gary02468 said:
It is illegal to become drunk on an airliner, no matter how "firmly" you assert the contrary. Of course it does happen, but that doesn't mean it's permitted (murder happens too, even though it's prohibited).
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I never once said "firmly" or otherwise that it wasn't illegal did I? I said a lot get through. I have witnessed it many times. What happens when someone becomes drunk during a flight? Do they say.. "That's illegal, lets open the door and kick you out?" Obviously not they have to let that passenger continue and consider more drastic actions if that passenger endangers the aircraft. Again this happens a lot. The emphasis on "Endangering"
Gary02468 said:
The pre-recall Note 7s were singled out because they caught fire at a rate 100 times greater than other devices. It's entirely reasonable to draw a line that says that that rate poses an unacceptable risk, while for other devices (including the post-recall Note 7s) the much-smaller risk is low enough to permit the devices
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Where did you get this 100 times figure from? How many genuine cases of fires were there? It is still a tiny risk, considering the amount of Note 7's produced, the probability of a passenger owning one, the probability that it will catch fire whilst not being charged or unattended, the probability that the owner has a replaced Note 7 anyway. This would be the same probability of another of the tens of thousands of battery powered devices carried on aircraft in any given day. So no, it's a knee jerk reaction from airlines and it's only become like that due to over inflated sensationilised news coverage and social media.
.
apprentice said:
I never once said "firmly" or otherwise that it wasn't illegal did I? I said a lot get through.
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Oh come on. You said (falsely) that becoming drunk on board was "allowed", and you specifically contrasted that with boarding while drunk, which you acknowledged is not allowed even though people do get through. So you were obviously not using "allowed" to mean "forbidden but it still happens" (and even if you had been, pre-recall Note 7s are "allowed" in that sense too).
Where did you get this 100 times figure from?
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Samsung acknowledged about 10 fires per week (even after filtering out the false reports) out of a million phones in use, which equates to more than 500 fires per year per million phones. Can you cite any other device with a combustion rate of more than 5 per year per million (other than hoverboards, which are also banned on airplanes)?
Gary02468 said:
Oh come on. You said (falsely) that becoming drunk on board was "allowed", and you specifically contrasted that with boarding while drunk, which you acknowledged is not allowed even though people do get through. So you were obviously not using "allowed" to mean "forbidden but it still happens" (and even if you had been, pre-recall Note 7s are "allowed" in that sense too).
Samsung acknowledged about 10 fires per week (even after filtering out the false reports) out of a million phones in use, which equates to more than 500 fires per year per million phones. Can you cite any other device with a combustion rate of more than 5 per year per million (other than hoverboards, which are also banned on airplanes)?
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Jeez... did you go to the school of pedantic?? Your statement is really nit picking. I am not stupid, I do know it's illegal, what I was expressly implying was that even if just one person got on a plane drunk, they are effectively being allowed. OK? I was not suggesting for one minute that I disputed it wasn't legal.
In relation to your other facts, it's all pie in sky (no pun intended) over half a million Note 7's were replaced a week ago, so I am estimating in another week or so 90% or more of the batch will have been replaced. So I am saying the chances are miniscule of a Note 7 causing such an issue. It won't stop stupid people ranting about how dangerous this device is. People love to scaremonger and people love to knee jerk.
Dear XDA,
So I just recieved my replacement note 7 today and gotten an update that Samsung is seizing production. With both the replacement and original in hand I am waiting for more news on how I can get a refund and ship the other one. Anyway I have been looking for a suitable replacements and been comparing specs.
My usage for my current Note 7 (and my previous Note 3) are as followed:
I love media consumption and media capture with the phone, I use every feature my Note 7 has and I would love to use newer features to. Battery life should be well and I love expandable storage. I use my phone for emulators, Pokemon Go, other high graphic (for a phone that is) game, spotify, data storage and transfer (for my work files and such), and I do use some "High Performance" application on the phone such as Autocad, Matlab , gnuroot Debian and other analysis software and even computing by uploading payloads via usb otg (as a hobby and sometimes to complete work on the go). I also love using root access (but if I can get most root features without rooting the phone it be great). With all that, I also use the phone like any other person such as for social media, phone calls (omg I know ), test messaging etc.
I have been spoiled by the iris scanner, Spen, HDR screen and 3.1 usb speeds (or 3.0). Now my choices of replacements are s7 edge, lg v20, pixel xl. So between these phones which comes most close to my note experience? With the s7 edge I am missing iris scan, hdr, spen and usb 3 speeds. V20 I am missing Samsung specific stuff, ip68 water resistance, with the xl its basically what i am missing on the V20 plus no removable battery and sd expansion. Seem's like I have to compromise. Which is worth the compromise?
Looking for a second opinion.
None of them are a good enough compromise IMHO. If you have your previous device I'd use that for a while instead of getting something new but not nearly as good as the N7.
Huawei Mate 9.
Nuff said.
Don't turn it in yet. Samsung has NOT completed their investigation yet AND they CAN NOT replicate the battery failure. There are other things that samsung wouldn't test that could attribute to issues with the phone. #1: Cheap third party USB-C Cables. These were found to be the cause of damage to MANY USB-C Devices because they weren't wired correctly. #2: Failed rooting attempts where the software could have been compromised. #3: other forms of user tampering.
The pictures of the note 7's that have blown up show that they literally created enough heat to melt GLASS. When you hit temperatures that high you can't hold the phone, yet the ONLY VIDEO of a note 7 supposedly exploding shows a woman HOLDING IT IN HER HAND for an extended period of time WHILE IT IS SMOKING. I work with electronics and lithium ion batteries all the time. When those things explode, sparks come out of one of the ends and they get TOO HOT TO CONTINUE HOLDING.
PhoenixJedi said:
Don't turn it in yet. Samsung has NOT completed their investigation yet AND they CAN NOT replicate the battery failure. There are other things that samsung wouldn't test that could attribute to issues with the phone. #1: Cheap third party USB-C Cables. These were found to be the cause of damage to MANY USB-C Devices because they weren't wired correctly. #2: Failed rooting attempts where the software could have been compromised. #3: other forms of user tampering.
The pictures of the note 7's that have blown up show that they literally created enough heat to melt GLASS. When you hit temperatures that high you can't hold the phone, yet the ONLY VIDEO of a note 7 supposedly exploding shows a woman HOLDING IT IN HER HAND for an extended period of time WHILE IT IS SMOKING. I work with electronics and lithium ion batteries all the time. When those things explode, sparks come out of one of the ends and they get TOO HOT TO CONTINUE HOLDING.
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Since you are suggesting tampering, do you think there would be a specific reason? I mean there is the obvious one that could be deduced, but that would be a real bombshell (haha, but not really) if that could be proven. We are talking a multi-billion dollar swing in electronics $ here.
teegunn said:
Since you are suggesting tampering, do you think there would be a specific reason? I mean there is the obvious one that could be deduced, but that would be a real bombshell (haha, but not really) if that could be proven. We are talking a multi-billion dollar swing in electronics $ here.
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I'm just suggesting tampering may be a possible reason. Remember there are idiots out there who tested their phone's water protection and drop protection BEYOND the standards of the ratings samsung got for it. I guess i'm saying more USER ERROR than tampering. 42 reported phones out of four million total sold... is NOT a good reason for a recall. This is the first recall i've ever heard of for so little devices malfunctioning.
PhoenixJedi said:
I'm just suggesting tampering may be a possible reason. Remember there are idiots out there who tested their phone's water protection and drop protection BEYOND the standards of the ratings samsung got for it. I guess i'm saying more USER ERROR than tampering. 42 reported phones out of four million total sold... is NOT a good reason for a recall. This is the first recall i've ever heard of for so little devices malfunctioning.
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Click to collapse
Ok, understood. And although there is a lot of misc info floating around online and articles are often not very accurate, most things I have read say 95+ phones and they had shipped around 2.5 million to customers. Either way, I agree that is a very small percentage, but still a much higher percentage of battery failure phones than any other phone has ever had. At least that we know of.
I have thought all of this seems very strange - almost surreal - the timing, the stories of what's happening, the way the articles are written. I mean, from all accounts these things aren't "exploding" as much as hot-venting. Not saying that isn't dangerous, but the cliche'd jokes are many. We've all seen them made at the N7's expense. It would be nice to get some real, clear answers to much of this, that's for sure. And I still say that when billions of dollars are at stake, it seems odd that they would just kill off the phone like the supposedly have. Dunno, doesn't all add up very well to me, but it's probably what it is going to end up. N7 dead and gone with very few answers.
Yes, and either way, that can be explained EASILY by a faulty USB-C cable. How many people would go out to their local pharmacy, 99 cent store or something and buy a $5 USB to USB-C cable (which have been known to cause failures as they have been wired incorrectly in the past (amazon was forced to release a statement that non-certified cables could cause device issues). Rather than going to Samsung, Belkin, Monster.. or one of the major retailers who bother to get their cables certified? I know BOTH of my cables are samsung genuine.
PhoenixJedi said:
Yes, and either way, that can be explained EASILY by a faulty USB-C cable. How many people would go out to their local pharmacy, 99 cent store or something and buy a $5 USB to USB-C cable (which have been known to cause failures as they have been wired incorrectly in the past (amazon was forced to release a statement that non-certified cables could cause device issues). Rather than going to Samsung, Belkin, Monster.. or one of the major retailers who bother to get their cables certified? I know BOTH of my cables are samsung genuine.
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If that is a viable possibility that an off brand USB cable or adapter is the problem, I hope that Samsung can verify it. One would think they would have already if they could have.
teegunn said:
Since you are suggesting tampering, do you think there would be a specific reason? I mean there is the obvious one that could be deduced, but that would be a real bombshell (haha, but not really) if that could be proven. We are talking a multi-billion dollar swing in electronics $ here.
Click to expand...
Click to collapse
teegunn said:
If that is a viable possibility that an off brand USB cable or adapter is the problem, I hope that Samsung can verify it. One would think they would have already if they could have.
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Click to collapse
Well, they can't verify it's the battery. They cant reproduce it at samsung. PLUS there are people who have phones that have caught fire and exploded who REFUSE to send it back to samsung for investigation. The only reason to not send your phone which is now a 'charcoal brick' into samsung for investigation is if theres some way they can prove you did something unauthorized to the phone.
Samsung permanently killed the Note 7.
That says there's something there there
PhoenixJedi said:
Well, they can't verify it's the battery. They cant reproduce it at samsung. PLUS there are people who have phones that have caught fire and exploded who REFUSE to send it back to samsung for investigation. The only reason to not send your phone which is now a 'charcoal brick' into samsung for investigation is if theres some way they can prove you did something unauthorized to the phone.
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Click to collapse
These things may be accurate. It's how I have also been reading the situation myself. But all the articles and media outlets make this out to be like the phones are hand grenades with the pins already pulled. The media likes "explosive" stories - they made this one for sure. Clarity and accurate reporting and answers would be nice to have instead of click-bait stories that probably exaggerate the truth.
PhoenixJedi said:
Well, they can't verify it's the battery. They cant reproduce it at samsung. PLUS there are people who have phones that have caught fire and exploded who REFUSE to send it back to samsung for investigation. The only reason to not send your phone which is now a 'charcoal brick' into samsung for investigation is if theres some way they can prove you did something unauthorized to the phone.
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It would be a huge risk at this point to reintroduce the Note 7 regardless of their investigation. Imagine their PR nightmare if they do bring it back and have just one or two Note's burn up.
Would love to see it back as it was a great device but at this point I don't see it.
PhoenixJedi said:
Well, they can't verify it's the battery. They cant reproduce it at samsung. PLUS there are people who have phones that have caught fire and exploded who REFUSE to send it back to samsung for investigation. The only reason to not send your phone which is now a 'charcoal brick' into samsung for investigation is if theres some way they can prove you did something unauthorized to the phone.
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Lol. It's over. The Note 7 is done.
It's not a scam. Samsung wouldn't voluntarily take a 15-20 BILLION dollar hit if there was a chance it was a scam.
Time to get over it and move on.
pappcam said:
Lol. It's over. The Note 7 is done.
It's not a scam. Samsung wouldn't voluntarily take a 15-20 BILLION dollar hit if there was a chance it was a scam.
Time to get over it and move on.
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That's the funny thing, they've only announced a TEMPORARY halt in production. They're still investigating. Two: it wouldn't be a voluntary recall... "VOLUNTARY" if they could prove it was the battery.
Beating a dead horse.
PhoenixJedi said:
That's the funny thing, they've only announced a TEMPORARY halt in production. They're still investigating. Two: it wouldn't be a voluntary recall... "VOLUNTARY" if they could prove it was the battery.
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You are mistaken, Samsung have halted all production of the Note 7 permanently. The Note 7 is no longer part of the Samsung line up of products. Amen.
All you guys are doing now is wallowing in speculation. This will cause you needless stress. Accept the situation and move on.
Ryland
Ryland Johnson said:
You are mistaken, Samsung have halted all production of the Note 7 permanently. The Note 7 is no longer part of the Samsung line up of products. Amen.
All you guys are doing now is wallowing in speculation. This will cause you needless stress. Accept the situation and move on.
Ryland
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The permenant production notification was NOT sent by Samsung nor is it on Samsung's website. Get your information from the source. This is the latest official update from samsung themselves: http://www.samsung.com/us/note7recall
It does not say permenantly halted production. It says specifically the recall is voluntary.
PhoenixJedi said:
The permenant production notification was NOT sent by Samsung nor is it on Samsung's website. Get your information from the source. This is the latest official update from samsung themselves: http://www.samsung.com/us/note7recall
It does not say permenantly halted production. It says specifically the recall is voluntary.
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Of course this man is correct you fools
I would also like to extend a personal invitation to him for membership in the "Where is Santa Claus" Investigatory Team, I'll be contacting you tomorrow with the secret handshake and the address of where to send your decoder ring.
PhoenixJedi said:
The permenant production notification was NOT sent by Samsung nor is it on Samsung's website. Get your information from the source. This is the latest official update from samsung themselves: http://www.samsung.com/us/note7recall
It does not say permenantly halted production. It says specifically the recall is voluntary.
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Click to collapse
CPSC just made the recall official.
http://m.androidcentral.com/cpsc-is...l&utm_source=facebook.com&utm_campaign=buffer
So here is the thing. People claim that their notes "caught on fire". Both the original and replacements. Have these people sent all of their phones back to Samsung for inspection? If I just say that my note caught on fire and provide no proof, do they still count his as a case? This whole fiasco seems very odd to me. It is not like companies like apple have not tried stuffing the most battery in a phone before. Plus, does anybody really know how these people who have proven cases were using their phones?
I mean, we all know that every phone is not perfect and a few are going to have these issues. Samsung supposively cannot replicate this issue. The fact that the Note 7 beat the iphone to the punch and was a real threat to their 7 plus just seems a bit strange to me that all of a sudden this was going on.
I will do my due diligence and check out the pixel and the V20, but if either does not meet what I want, I am keeping my note. Samsung washers have reportedly "exploded" too, but I still use it and there has not been a recall.
You shouldn't take things so personally, as if Samsung is going to kill you or mangle you if you don't return that damned Note 7. The right thing to do is return it, if you can't see that then that's your problem but know if you don't return it and something actually does happen - you get injured in some manner or someone else does, or property gets damaged in some manner - you're on your own and you have no legal recourse to sue Samsung or anyone else now that the worldwide recall is official.
You and many others like you can ramble on with post after post after post about how Samsung is at fault (they know it), how bad this is for Samsung (they know it), that people will miss the Note products from Samsung (they know it), that Samsung should do something to fix things (they know it and they're working on it and it's costing them billions to do so), and how pissed you and others are about this whole fiasco (they know it).
We all know it, things happen, mistakes happen, sometimes it all goes wrong and nothing can be done to curtail that until AFTER it's happened which is the case here with the Note 7.
What's done is done, get over it. Return the device, get the refund, move on, because anything else is just whining.
The problem I have.....
I just signed up for a 2 yr payment plan for the phone...have had it 2 weeks now I need to swap it for another phone... THERE IS NO OTHER PHONE that can match the Note 7 other then maybe the S7edge.....but that phone has been out since march and now I'll have it for another 2 years!!!
So my upgrade just got really downgraded for 2 years!!
Sent from my SM-N930V using Tapatalk
br0adband said:
You shouldn't take things so personally, as if Samsung is going to kill you or mangle you if you don't return that damned Note 7. The right thing to do is return it, if you can't see that then that's your problem but know if you don't return it and something actually does happen - you get injured in some manner or someone else does, or property gets damaged in some manner - you're on your own and you have no legal recourse to sue Samsung or anyone else now that the worldwide recall is official.
You and many others like you can ramble on with post after post after post about how Samsung is at fault (they know it), how bad this is for Samsung (they know it), that people will miss the Note products from Samsung (they know it), that Samsung should do something to fix things (they know it and they're working on it and it's costing them billions to do so), and how pissed you and others are about this whole fiasco (they know it).
We all know it, things happen, mistakes happen, sometimes it all goes wrong and nothing can be done to curtail that until AFTER it's happened which is the case here with the Note 7.
What's done is done, get over it. Return the device, get the refund, move on, because anything else is just whining.
Click to expand...
Click to collapse
Do we actually have any real proof of what is actually going on with the phone and why this is happening? Like i said, I will do my due diligence and take a look at other options. But this whole thing stinks of apple having their hand in this. They have no innovations since who knows when and Samsung was pretty much beating them in everything.
tttuning said:
The problem I have.....
I just signed up for a 2 yr payment plan for the phone...have had it 2 weeks now I need to swap it for another phone... THERE IS NO OTHER PHONE that can match the Note 7 other then maybe the S7edge.....but that phone has been out since march and now I'll have it for another 2 years!!!
So my upgrade just got really downgraded for 2 years!!
Sent from my SM-N930V using Tapatalk
Click to expand...
Click to collapse
Yup. My only option is to just get a full refund and wait till the Galaxy 8 pro or whatever they will call it comes out.
I wish that was an option for me...but I just swapped the vzw due to service in my area so my note 4 was traded in!!! Uggg
Sent from my SM-N930V using Tapatalk
Fourstarzzzz said:
... and Samsung was pretty much beating them in everything.
Click to expand...
Click to collapse
Except actual sales.
As for the rest of what you said, Samsung is currently conducting their internal investigation and that will take as long as it takes. If and when they do reach a conclusion and discover what caused the issues with the Note 7 that eventually prompted the worldwide recall they will make a public statement.
Until that actual public statement appears on a Samsung official website (based on countries, as in there's a Korean site, a US site, a Canadian site, a UK site, etc) then pretty much everything you hear, read, or see can be considered speculative conjecture at best.
There can be some actually logical speculative conjecture in some degrees because Li-Ion batteries work in predictable and very well known ways - the issue here is what's causing them to end up in runaway conditions aka burning up and sometimes exploding. It could be a charging issue, it could be an issue with the thermal limitations being exceeded, it could be an issue with pressure on the battery inside the device once it's all closed up caused by the construction of the device itself, it could be any additional pressure exerted on the already compressed battery by outside forces (bending, punctures, sitting down with a Note 7 in a pocket especially a back pocket), and so on.
We don't know anything for 100% actual fact at this point except to say that some Note 7 devices have catastrophically failed and enough of them have failed to cause Samsung to issue the worldwide recall.
All that matters is that the recall is in place and that the devices should be returned for exchange with another device (not a Note 7 of course) or a refund of the purchase price.
Anything else is just babbling from idiots.
br0adband said:
Except actual sales.
As for the rest of what you said, Samsung is currently conducting their internal investigation and that will take as long as it takes. If and when they do reach a conclusion and discover what caused the issues with the Note 7 that eventually prompted the worldwide recall they will make a public statement.
Until that actual public statement appears on a Samsung official website (based on countries, as in there's a Korean site, a US site, a Canadian site, a UK site, etc) then pretty much everything you hear, read, or see can be considered speculative conjecture at best.
There can be some actually logical speculative conjecture in some degrees because Li-Ion batteries work in predictable and very well known ways - the issue here is what's causing them to end up in runaway conditions aka burning up and sometimes exploding. It could be a charging issue, it could be an issue with the thermal limitations being exceeded, it could be an issue with pressure on the battery inside the device once it's all closed up caused by the construction of the device itself, it could be any additional pressure exerted on the already compressed battery by outside forces (bending, punctures, sitting down with a Note 7 in a pocket especially a back pocket), and so on.
We don't know anything for 100% actual fact at this point except to say that some Note 7 devices have catastrophically failed and enough of them have failed to cause Samsung to issue the worldwide recall.
All that matters is that the recall is in place and that the devices should be returned for exchange with another device (not a Note 7 of course) or a refund of the purchase price.
Anything else is just babbling from idiots.
Click to expand...
Click to collapse
Any reason why you are taking this so personal and calling people names? Must be a Hillary supporter....
You think humans in general aren't idiotic and stupid more often than not?
Seriously?
Has there been one single case of me naming and calling out any specific member here and saying "Hey, <member name, you're a stupid person..." or anything of that nature, or are you just taking my belief that people in general are stupid and my pointing that out in general (without naming specific people) at times is a problem for someone in specific 'cause I don't see any actual proof of that happening.
Pretty sure that there are more Samsung phones worldwide than Apple. I know for a fact there are WAY more android phones worldwide - over 70% of the market share, if not more. So I guess it depends on what your definition is in "beating them in sales".
OK, I just looked it up. In 2016, Samsung has 22.8% of the phones world wide. Apple has 11.7%. So Samsung has about twice the amount of phones selling as Apple. 87.6% of the phones world wide are Android BTW.
We're talking about the Note 7, not every Android-based smartphone on the market today and especially not every Samsung smartphone on the market today either.
In terms of sales, the amount of Note 7 devices sold since release in August 2016 was a drop in the bucket in terms of worldwide sales compared to the iPhone 7 or even the iPhone 7 Plus just a week or two after they were released - hell, the iPhone 7/7 Plus probably had more pre-orders than the Note 7 sold physical units of.
br0adband said:
We're talking about the Note 7, not every Android-based smartphone on the market today and especially not every Samsung smartphone on the market today either.
In terms of sales, the amount of Note 7 devices sold since release in August 2016 was a drop in the bucket in terms of worldwide sales compared to the iPhone 7 or even the iPhone 7 Plus just a week or two after they were released - hell, the iPhone 7/7 Plus probably had more pre-orders than the Note 7 sold physical units of.
Click to expand...
Click to collapse
I reported your disruptive behavior.
nabbed said:
I reported your disruptive behavior.
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Click to collapse
Telling people that you reported them for <whatever> is usually considered to be a bad thing and generally frowned upon but thanks for your efforts just the same.
br0adband said:
Telling people that you reported them for <whatever> is usually considered to be a bad thing and generally frowned upon but thanks for your efforts just the same.
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Click to collapse
Your logic is twisted.
br0adband said:
We're talking about the Note 7, not every Android-based smartphone on the market today and especially not every Samsung smartphone on the market today either.
In terms of sales, the amount of Note 7 devices sold since release in August 2016 was a drop in the bucket in terms of worldwide sales compared to the iPhone 7 or even the iPhone 7 Plus just a week or two after they were released - hell, the iPhone 7/7 Plus probably had more pre-orders than the Note 7 sold physical units of.
Click to expand...
Click to collapse
In a previous post you said Apple was beating Samsung in sales. That is categorically untrue. Now you are backtracking. Samsung has more than just 2 phones they offer. But that doesn't matter. The phones they DO offer, they sell twice as many of them a year than the two phones Apple does offer (and remember, it wasn't long ago Apple scoffed at the idea that they would need to offer more than one device, or a larger display device at all).
We all know this discussion is on the Note 7. You threw in a quip that was inclusive of more than the Note 7 as a "gotcha", but a gotcha that wasn't at all accurate to the actual statistical sales data. What was your point? The same as your point in typing thousands of words in many posts on a Note 7 forum when you don't even own a Note 7 and never did. Pointless.
The Note 7 is basically Samsung's flagship device to compete directly with the launch of the iPhone 7 and iPhone 7 Plus, is that really in dispute? And at this moment in time, there have been more iPhone 7 and iPhone 7 Plus units sold worldwide than there have been Note 7 units sold worldwide, by a fairly large margin. In probable fact, there were more iPhone 7 sales than the Note 7 and there were more iPhone 7 Plus sales than the Note 7 when taken as individual devices even though they were released at the same time - that means the iPhone 7 and iPhone 7 Plus being released at the same time in September, not the Note 7 which was released in August.
That's all I said, twice now.
You said Apple is beating Samsung in sales. Which is not even remotely true. So now you want to backtrack and single onto one device and make the same claim. And FYI, in 2015, Samsung sold more phones than Apple in Q4, which is usually when Apple does the best as they release the new Ifones in Q4. As I mentioned in a previous post, Samsung sells almost twice as many phones a year as Apple.
No one is debating Apple sells a lot of ifones. Especially in the US. But you might as well acknowledge that they actually don't sell more phones than Samsung, not even close. Unless you want to tweak the stats to just one phone for Samsung, of which they offer several different devices. No one says they only have to offer one or two different models. IDC if Apple sells more or Samsung sells more - that never had anything to do with any of this anyway, but you had to make your quip about it as if it does.
2.5 million devices with 100 burns or 1 per 25,000. Figures suggest 300,000 still being used and no burns. 1 per 25,000 would produce 12 burns. Why the sudden lack of a problem.?
I just figured that, once the harm was done, no more note 7 burning, I really thougjt of that since it started to pop out all over, as if someome was indeed pouring fuel to a minor incident all this clearly benefitted 2 or 3 companies
It is an obvious conspiracy its true. The phone was too good and a bunch of apple employees and the other competitors are probably behind it... I wouldn't doubt it. The whole thing is fishy as hell including the one dude charging his phone in his hot vehicle and leaving it there... NO WONDER IT EXPLODED any lithium ion would!
Honestly I think that samsung broke some rule that held back battery tech. They don't want a phone on the market you don't have to bump charge or a whole segment of the technology market would be dead. No need to bump charge? no cables or portable chargers needed any more!
This whole thing disgusts me. I have bought a dozen phones over a dozen years and finally figured I was done with it.... now im not... PURE BS!
What more I can't even believe all the sheep who turned theirs in for another lesser phone for the same price which means another 1+ year of installments. The phone companies are going to be really surprised once these people figure out that they can't get the note7 replacement (s8plus) when its released in a few months and they will come with pitchforks and torches!!!!
Meanwhile the execs at samsung and the telcos are thinking they got away with that scam!
winol said:
I just figured that, once the harm was done, no more note 7 burning, I really thougjt of that since it started to pop out all over, as if someome was indeed pouring fuel to a minor incident all this clearly benefitted 2 or 3 companies
Click to expand...
Click to collapse
Rick GM said:
2.5 million devices with 100 burns or 1 per 25,000. Figures suggest 300,000 still being used and no burns. 1 per 25,000 would produce 12 burns. Why the sudden lack of a problem.?
Click to expand...
Click to collapse
You're missing the point. Some burn. Samsung can't/hasn't identified the problem to figure out what makes certain Note7's burn. Samsung's ridiculed and rather than play whack-a-mole with the problem kills the Note7 completely. Government and consumer protection agencies don't like things that have unidentified problems that cause them to randomly burn so they banish the Note7 worldwide. It's not the ratio of Note7's that have/will burn it's the randomness of not knowing to who, when, or where it will happen. Samsung themselves put the ratio at .01% which is a pretty small incidence of occurrence. But obviously enough to cause them to lose $5+B by killing the Note7 as a precaution. Pretty much sums it up.
BarryH_GEG said:
You're missing the point. Some burn.... It's not the ratio of Note7's that have/will burn it's the randomness of not knowing to who, when, or where it will happen.
Click to expand...
Click to collapse
300,000 is a vast sample for statistical analysis. I'm not missing the point I'm pointing out an undeniable anomaly.
Yet you all choose to ignore cases that have been reported after the recall. I don't quite get that but OK...you may still keep your phones even if it still happens as far as I am concerned.
BarryH_GEG said:
You're missing the point. Some burn. Samsung can't/hasn't identified the problem to figure out what makes certain Note7's burn. Samsung's ridiculed and rather than play whack-a-mole with the problem kills the Note7 completely. Government and consumer protection agencies don't like things that have unidentified problems that cause them to randomly burn so they banish the Note7 worldwide. It's not the ratio of Note7's that have/will burn it's the randomness of not knowing to who, when, or where it will happen. Samsung themselves put the ratio at .01% which is a pretty small incidence of occurrence. But obviously enough to cause them to lose $5+B by killing the Note7 as a precaution. Pretty much sums it up.
Click to expand...
Click to collapse
No, it doesn't pretty much sum it up Barry. The rate of failures is critical to the argument. Many different phones suffer from random overheating events and occasionally catching fire and if you applied the same logic of "we don't know which ones, therefore we are cancelling and withdrawing the product", then you wouldn't have an iPhone7 on the market either! Nor an S7 Edge for that matter!
The Note7 has supposedly been withdrawn because there are too many overheating events (and let's not fall into the media's ploy of causing everything an "explosion"). If since the 2nd recall there have not been "too many", then the 2nd recall was unjustified from a consumer safety perspective. What it imho demonstrates is that this is no longer really about safety concerns at all, it's about Samsung putting their brand image and fear of law suits above any concerns for inconvenience and financial loss of their customers.
There have been I think zero overheating Note7's at all in the UK (maybe there might have been 1). That level of failure does not justify the huge inconvenience, financial loss and disappointment to thousands of customers.
notefreak said:
...you may still keep your phones even if it still happens as far as I am concerned.
Click to expand...
Click to collapse
Thank you.
Rick GM said:
Thank you.
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Click to collapse
LOL hahaha what I meant was you don't need to defend your choice. Just my opinion of course .
mooncraterx said:
It is an obvious conspiracy its true. The phone was too good and a bunch of apple employees and the other competitors are probably behind it... I wouldn't doubt it. The whole thing is fishy as hell................
Meanwhile the execs at samsung and the telcos are thinking they got away with that scam!
Click to expand...
Click to collapse
Can you elaborate on that please. Thanks.
Ryland
---------- Post added at 02:03 PM ---------- Previous post was at 01:16 PM ----------
image: http://static.trustedreviews.com/94/00003bd3b/f414/galaxy-s7.jpg
Galaxy S7Image credit: Amarjit Mann
Samsung’s problems with exploding smartphones are showing no signs of abating despite the recall of the Galaxy Note 7 handset.
A man from Canada is currently recuperating from injuries after claiming his Galaxy S7 phone exploded in his hands last weekend.
Amarjit Mann, 34, was hospitalised after suffering second and third degree burns on his hands. He told reporters he was driving when he felt a ‘warmness’ from the handset in his pocket.
Related: Samsung Galaxy S7 review - Still the Android phone to beat?
He told the Winnipeg Sun (via Gizmodo): “I took it out and had it in my hands and it exploded right away.
“When you see smoke, I was shocked. You cannot expect this thing. It was like a nightmare. Imagine if the phone was (at my ear); my whole face would’ve burnt."
Mann said the device actually stuck to his hand and sparks hit him just below the eye.
He now has his still-functioning eyes on legal action saying he plans to sue for personal injury and lost wages.
“I never had such a bad (burn) in my life. People need to be aware of this. It’s like a bomb you can carry.”
Samsung is yet to comment.
Read more at http://www.trustedreviews.com/news/...y-hand-says-latest-victim#qZ6opIQHpP4XMwZH.99
---------- Post added at 02:06 PM ---------- Previous post was at 02:03 PM ----------
image: http://static.trustedreviews.com/94/00003b485/a792/samsung-galaxy-note-8.jpg
Samsung Galaxy Note 7
Samsung plans to sell refurbished Galaxy Note 7 handsets, according to a new report.
After two dramatic recalls, termination of manufacturing, and a plea for customers to turn off all Note 7 handsets forever, it was safe to assume Samsung had killed off its latest flagship for good. But a report from The Investor, the Korea Herald’s business blog, suggests that Samsung isn’t quite done with its most fiery phone.
Reporters at the publication, which is based on Samsung’s South Korean home turf, believe that Samsung may begin selling refurbished Galaxy Note 7 handsets as soon as 2017. One industry source is quoted as saying: “Samsung has not made a final decision yet, but it will likely sell the refurbished Note 7 units next year.”
According to the report, Samsung will likely target emerging markets like India and Vietnam, where low-end phones are typically popular. The Note 7 is a seriously expensive handset, but it’s likely Samsung will drop the price significantly considering the phone’s reputation, and the fact that they’re refurbished models. This would be an excellent chance for Samsung to rid itself of spare Note 7 stock, and recoup some cash in the process.
image: http://static.trustedreviews.com/94/00003b444/b16a/samsung-galaxy-note-7.jpg
samsung galaxy note 7
Samsung first recalled the Galaxy Note 7 on September 2 after an internal investigation uncovered a serious battery flaw that was causing some users’ handsets to explode. The phone maker then had to issue a second recall after it emerged that some replaced handsets were also exploding. The Galaxy Note 7 is now no longer available to purchase, with Samsung reportedly focusing all attention on next year’s Galaxy S8.
Samsung is expected to release its next flagship phone in February or March next year, with a Galaxy Note 8 model confirmed to be coming later in 2017.
Unfortunately, Samsung declined to comment on this article.
Read more at http://www.trustedreviews.com/news/...-note-7-phones-apparently#jssR2szXZLC9xU9K.99
Chippy_boy said:
...The Note7 has supposedly been withdrawn because there are too many overheating events (and let's not fall into the media's ploy of causing everything an "explosion")...
Click to expand...
Click to collapse
Supposedly is a good word for all this BS. Because all the data which we have it is coming from the MEDIA! Samsung said they had less than 40 devices catching fire and the rest of them with OVERHEATING problem. But all this data is "REPORTEDLY" coming from MEDIA and very few of them directly from users. Media is not a technical testing laboratory. Most of the times is a BRAIN WASHING machine. I'm sorry to say that but is what I'm feeling when I see such amount of crap coming from them. Media is not my mother, not my father, not my family and for sure not my friend. Media is not INVESTIGATING anymore. Just REPORTING. For who... I don't know anymore. But it is a fact. I keep trying and trying to figure out how come that... man(I restraining myself...) he manage to took out the phone from his pocket and to have that amount of burns while was DRIVING?! He grab the phone in his hands and staring at him, contemplating the picture??? How can you keep the phone with both hands when you see is on fire? And driving in the same time? The flames are coming out just on one side not on both. Not to mention... the first instinct when you see something is on fire on you're hands, is to drop down that damn thing or to throw out of the window not to staring at him. I saw also that picture and... excuse my french... i can't see any f......g explosion on that phone. Just usual melted glass and battery. And shattered glass on top corners and in the middle. Wich is pretty damn unusual... is looking like that phone was first dropped and after that was catching fire. A phone is not a damn C4, is not a damn bomb, a phone is not exploding... is popping out and thats it. I saw a couple weeks ago another video with a women and his husband in the middle of the night with a phone on fire. Supposedly a Note 7. What was amazed me was... that women trying to figure out in the dark where is the bed and the pillows because she wanted to fall dramatically... This madness has to stop. It's way beyond any common sense. It's unbelievable how easy we fall in those stories "reported" by the media. Yes the Note 7 is done... yes Samsung took the bait and is them fault for that... yes everybody is entitled to have their opinion but I hope that indeed will be their opinion. Education does not come from THE media. From media we have just craziness in these cases. Often we no longer think with our brains unfortunately, we let others to do that. And it's a pretty shame. I'm a tech guy and I like competition on the market. But as we see... even Note 7 is dead... IT HAS NO COMPETITION! And... boy oh boy, I really feel good because of that. I wish everyone all the best and I hope we can cool down a little bit.[emoji106] [emoji4]
Sent from my SM-N930W8 using Tapatalk
To OP: There many flaws in your oversimplification of numbers and stats, but I'll point out two that nobody has commented on yet.
1. There are not only 2.5 million Note 7 devices. 2.5 million purchases, but not devices. Remember: 2.5 million Note 7's had to be REPLACED, and most Note 7 owners owned TWO Note 7's. Not one.
There are probably closer to 4-5 million Note 7's out there.
SO, it's probably even less likely that an individual Note 7 will burn than you suggest.
2. The media won't be reporting any more burns because it's old news at this point. Any new burns and the media would simply say, "so what, we've known for months that the Note 7 is a dangerous device." A story like that now wouldn't increase readership. And that's what it pretty much boils down to when it comes to the media nowadays: will this story increase our readership?
The answer is no for a burned Note 7 that was intentionally not returned after being recalled by the manufacturer for being dangerous.
Spike96... Not sure what your point is but your figures simply add to the mystery.
rafeba said:
Supposedly is a good word for all this BS. Because all the data which we have it is coming from the MEDIA! Samsung said they had less than 40 devices catching fire and the rest of them with OVERHEATING problem. But all this data is "REPORTEDLY" coming from MEDIA and very few of them directly from users. Media is not a technical testing laboratory. Most of the times is a BRAIN WASHING machine. I'm sorry to say that but is what I'm feeling when I see such amount of crap coming from them. Media is not my mother, not my father, not my family and for sure not my friend. Media is not INVESTIGATING anymore. Just REPORTING. For who... I don't know anymore. But it is a fact. I keep trying and trying to figure out how come that... man(I restraining myself...) he manage to took out the phone from his pocket and to have that amount of burns while was DRIVING?! He grab the phone in his hands and staring at him, contemplating the picture??? How can you keep the phone with both hands when you see is on fire? And driving in the same time? The flames are coming out just on one side not on both. Not to mention... the first instinct when you see something is on fire on you're hands, is to drop down that damn thing or to throw out of the window not to staring at him. I saw also that picture and... excuse my french... i can't see any f......g explosion on that phone. Just usual melted glass and battery. And shattered glass on top corners and in the middle. Wich is pretty damn unusual... is looking like that phone was first dropped and after that was catching fire. A phone is not a damn C4, is not a damn bomb, a phone is not exploding... is popping out and thats it. I saw a couple weeks ago another video with a women and his husband in the middle of the night with a phone on fire. Supposedly a Note 7. What was amazed me was... that women trying to figure out in the dark where is the bed and the pillows because she wanted to fall dramatically... This madness has to stop. It's way beyond any common sense. It's unbelievable how easy we fall in those stories "reported" by the media. Yes the Note 7 is done... yes Samsung took the bait and is them fault for that... yes everybody is entitled to have their opinion but I hope that indeed will be their opinion. Education does not come from THE media. From media we have just craziness in these cases. Often we no longer think with our brains unfortunately, we let others to do that. And it's a pretty shame. I'm a tech guy and I like competition on the market. But as we see... even Note 7 is dead... IT HAS NO COMPETITION! And... boy oh boy, I really feel good because of that. I wish everyone all the best and I hope we can cool down a little bit.[emoji106] [emoji4]
Sent from my SM-N930W8 using Tapatalk
Click to expand...
Click to collapse
Well said!
Chippy_boy said:
No, it doesn't pretty much sum it up Barry. The rate of failures is critical to the argument. Many different phones suffer from random overheating events and occasionally catching fire and if you applied the same logic of "we don't know which ones, therefore we are cancelling and withdrawing the product", then you wouldn't have an iPhone7 on the market either! Nor an S7 Edge for that matter!
The Note7 has supposedly been withdrawn because there are too many overheating events (and let's not fall into the media's ploy of causing everything an "explosion"). If since the 2nd recall there have not been "too many", then the 2nd recall was unjustified from a consumer safety perspective. What it imho demonstrates is that this is no longer really about safety concerns at all, it's about Samsung putting their brand image and fear of law suits above any concerns for inconvenience and financial loss of their customers.
There have been I think zero overheating Note7's at all in the UK (maybe there might have been 1). That level of failure does not justify the huge inconvenience, financial loss and disappointment to thousands of customers.
Click to expand...
Click to collapse
############
Exactly what you mentioned above
but to CLARIFY there is ZERO overheating Note7's at all in the UK!!!!
Come on people use your mind to guess who is behind it and who wants keep profit on their side!!!
You do not know?
Psst. It is one company with some fruit in logo
My IP will get probably flagged for this comment.
:laugh::laugh::laugh::laugh::laugh::laugh::laugh:
M
Rick GM said:
Spike96... Not sure what your point is but your figures simply add to the mystery.
Click to expand...
Click to collapse
My point is that it's very difficult to estimate these "burn numbers that don't stack up".
I just came from my stats class. We learned today that extrapolation (what you're doing here) is very dangerous. Interpolation is OK, but when you extrapolate, you can be extremely off in your estimates.
Really, the only reliable source of information for Note 7 burn numbers is Samsung. Nobody can possibly have any idea of what's going on except them (least of all the media). Considering Samsung still hasn't pinpointed the problem, I'm not even sure they know themselves what's going on.
Don't extrapolate based on media estimates. There is so much wrong with that.
Spike96 said:
My point is that it's very difficult to estimate these "burn numbers that don't stack up".
I just came from my stats class. We learned today that extrapolation (what you're doing here) is very dangerous. Interpolation is OK, but when you extrapolate, you can be extremely off in your estimates.
Really, the only reliable source of information for Note 7 burn numbers is Samsung. Nobody can possibly have any idea of what's going on except them (least of all the media). Considering Samsung they still hasn't pinpointed the problem, I'm not even sure they know themselves what's going on.
Don't extrapolate based on media estimates. There is so much wrong with that.
Click to expand...
Click to collapse
Cut to the chase. There is so much wrong with buying into ANYTHING media related.
There, fixed it for you. And for all you 'Coincidence Theorists' out there the media IS a "brainwashing machine", NOT your mother or your father.
Thanks Spike96 for letting me know about what you learnt in your Stats class. Sorry about my dangerous extrapolation rather than interpolation but hey let's stick with common sense - the figures don't stack up.
Spike96 said:
My point is that it's very difficult to estimate these "burn numbers that don't stack up".
I just came from my stats class. We learned today that extrapolation (what you're doing here) is very dangerous. Interpolation is OK, but when you extrapolate, you can be extremely off in your estimates.
Really, the only reliable source of information for Note 7 burn numbers is Samsung. Nobody can possibly have any idea of what's going on except them (least of all the media). Considering Samsung still hasn't pinpointed the problem, I'm not even sure they know themselves what's going on.
Don't extrapolate based on media estimates. There is so much wrong with that.
Click to expand...
Click to collapse
Rick GM said:
Thanks Spike96 for letting me know about what you learnt in your Stats class. Sorry about my dangerous extrapolation rather than interpolation but hey let's stick with common sense - the figures don't stack up.
Click to expand...
Click to collapse
Intelligence and Intuition > Intellect
Clearly user error, explained.
No hardware problem found, nothing to blame, yet it still happened. The only viable reason, the consumers. The stupid, not tech savy consumer I should say.
Imagine a person with little to no experiencd with computer building or a siglr forethought on how hardware operates. Pretty typical.
Now create a super phone and give it to them. (Equivilent to giving a movie star a lambo)
The poor phone works so hard with never closed back ground apps, wifi on, ram maxed out, sync on, gps on, demanding games played, screen full brightness, streaming video and charging all at once.
Clearly this couldn't be the issue. Everyones too smart to let this happen. -_-