Cannot connect to server exchange LG G3 - G3 Q&A, Help & Troubleshooting

Ok I have a issue i've been trying to fix for the past few hours. Hope some one can help.
I wanted to change the settings on one of my email accounts that i set up through microsoft exchange on my LG G3 and accidentaly deleted the account. So i thought not to bad i wil just add it again...nope that's not so easy. It keeps sayong cannot connect to server when i try to add a new account. What can I do?
It's especially frustrating as I just did a factory reset, got MM on there and just made the email account yesterday without a problem....and now it won't allow me to do that again.
Thanks for the help.
Mariska

What rom are you using?
Sent from my phone

I'm having a similar issue along with 4 others with LG phones in our work environment. All of needed to just change our AD passwords because of policy, and when we updated our phones with our new AD password... we ALL get "Cannot Connect to Server". The workaround we are using for right now is the Outlook app on the play store. We were all using the native app before. I've tried clearing data/cache on the app, completely setting up my email account again all with no luck. We are using Office 365 and Exchange 2013. All of us are stock rom. Mine is the only one stock but rooted phone.

Bump
Sent from my LGLS990 using Tapatalk

Any resolve with this?

FIXED!
Thanks to this post: http://www.droidforums.net/threads/...-connect-to-server-to-change-password.288741/
It is an update for Android System Webview, basically I went into play store, uninstalled the update and went and set email up fine on the native app. Then went back in and ran the update. No need to reboot.

Related

Hotmail calendar and contacts disappear

Hi,
Yesterday the weirdest thing happened on my JB GNex for the first time.
My hotmail contacts and calendar entries have disappeared. Email is fine and using the stock email client with stock OS and unrooted International GSM version phone.
Anyone else experienced this & managed to find a fix?
PS. Temporarily managed to fix by going to settings/apps and clearing the data but next morning all disappear again...
Sent from my Galaxy Nexus using xda premium
Nobody has this problem?
I have just factory reset the phone today at lunch and by late afternoon the contacts and cal entries have disappeared again...anyone at all not experiencing this?
Sent from my Galaxy Nexus using xda premium
Same here
jammw said:
Nobody has this problem?
I have just factory reset the phone today at lunch and by late afternoon the contacts and cal entries have disappeared again...anyone at all not experiencing this?
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
well my girl friend had the same problem on her Galaxy nexus,
and every time i had to remove the Hotmail account and then add it again for the contacts to appear.
but it kept happening to her phone and it never happened to mine.
but after 2 months of this SH*T i decided to add her account to my phone so i'll have her contacts if they disappear and there is something urgent.
so i did add her Hotmail, and after 12hours this SH*T started happening to me too, even when i totally removed her account and mine.
it happens twice everyday.
the only thing i wanna do now is not just restore the phone to default settings, but totally flash a new firmware and clear all cache and try again but i have a lot on my phone to backup.
Wow that's pretty crap - temporarily, I cleared the cache/data under settings/apps which forces the contacts to reappear then did a local export and now I'm importing them at least once or twice a day...its the lamest work around ever if your workaround does work can you let me know pls?
Sent from my Galaxy Nexus using xda premium
Me Three
I'm (not) glad to see others are having this problem too.
I may be in the wrong thread running a Galaxy S2, but this recently started happening to me. I thought it was a combination of new ROM/Kernel (recently switched to Siyah 3.3.d) but have had this same problem with CyanogenMod 9 on both the Kernel they ship as well as Siyah. With Siyah running with Dual Boot and just a single ROM.
Clearing App data for Calendar, Calendar Storage, Contacts, Contacts Storage sometimes helps, but this is getting really annoying.
Does anyone know what the root cause is? I've considered going back to Stock Carrier ROM just to see if this keeps up. I've gone back to backups from weeks ago (when I don't think this was happening) and it now happens. Don't know what else to try.
Hey,
i totally restored to 4.1.1 locked back the phone just in case, and it still happened.
then i unlocked, restored to 4.0.4, no rooting, and it still happen.
i think my hotmail account got "infected" when i added my girlfriend's account.
anyone please help.
anyone has this problem with google mail ?
Sent from my Galaxy Nexus using xda premium
I've been having this issue too - from searching for answers it appears to be a bug with hotmail.
Some people have reported having success with changing the server to debug-m.hotmail.com, or xxx-m.hotmail.com (where xxx is the three letter server code assigned to your hotmail account). Neither of these solutions has worked for me.
I'd love to know what else people have tried.
I habe exactly the same Problem. Habe also tried setting up a different Server. Anyone Wirth a fix?
Sent from my Desire HD using xda app-developers app
anyone restored their phone ?
and restored settings from Google account ?
coz i restored my girlfriend's phone and started fresh with out the saved settings on Google account and until now everything is normal
if you try let me know what happens i'll keep you guys posted.
Sent from my Galaxy Nexus using xda premium
Why is this related to google? This seems to be only a Problem related to hotmail. I'm running a dhd...
Sent from my Desire HD using xda app-developers app
MRACHINI said:
anyone restored their phone ?
and restored settings from Google account ?
coz i restored my girlfriend's phone and started fresh with out the saved settings on Google account and until now everything is normal
if you try let me know what happens i'll keep you guys posted.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
When I restored the phone on Fri I did it without restoring settings and no luck there in fact today its gotten worst I lost them already three times - this is sooooo annoying now...if its a bug with hotmail is certainly not affecting my mrs iPhone and probably not even windows phone either.
Sent from my Galaxy Nexus using xda premium
OMG.
Thank you guys SOOO much for putting this up. I thought it was just me!!!! I was about to post a thread of my own on this!
Yes, I've been having this issue all of last week. I thought it was my phone and or ROM configs. I can confirm that it's happening on all ICS ROMs. I tried 10 different ROMs, all 100% clean installs. As a matter of fact, I just finished loading Paranoid Android ROM, which is a JB ROM, in hopes that it resolves it.
My Hotmail account is set up as an Exchange account. Randomly, out of nowhere, all contacts, calendars, and emails are cleared, and it has to redownload itself. This is potentially disastrous as I depend very heavily on my Hotmail calendar.
Does anyone have any idea what's happening and what we can do to solve it?
---------- Post added at 05:51 PM ---------- Previous post was at 05:33 PM ----------
After much research, it seems that this is a huge problem with Hotmail that started occurring mid May. I still haven't seen a concrete response from Microsoft regarding this issue.
Last night I deleted the email account under the stock email app and downloaded the free hotmail app from the app store...so far the contacts are intact ...if they disappear again I will update my post.
Sent from my Galaxy Nexus using xda premium
OK they disappeared again, apparently the Google settings have nothing to do with this, its definitely Hotmail.
So i temporarily imported my contacts and switched to gmail it was easy because i already use Google calendar i only use Hotmail for email and contacts.
I already tried switching the m.hotmail.com server but i read that some hotmail users where switched to new servers, so maybe this is the problem.
Sent from my Galaxy Nexus using xda premium
I have seen this happening on my wive's, brother's and my Galaxy Nexus.
All of us have updated to JB.
I have solved this issue with exporting my Live-contacts and importing them to my Google Account.
I will use my Galaxy S3 from now on and my wife wife asked for a new phone, she's more impatient but will get the S3 now anyway.
I think Google does not like Microsoft anymore due to latest lawsuit results.
Anywho I blame Jellbean. :crying:
ajm786 said:
OMG.
Thank you guys SOOO much for putting this up. I thought it was just me!!!! I was about to post a thread of my own on this!
Yes, I've been having this issue all of last week. I thought it was my phone and or ROM configs. I can confirm that it's happening on all ICS ROMs. I tried 10 different ROMs, all 100% clean installs. As a matter of fact, I just finished loading Paranoid Android ROM, which is a JB ROM, in hopes that it resolves it.
My Hotmail account is set up as an Exchange account. Randomly, out of nowhere, all contacts, calendars, and emails are cleared, and it has to redownload itself. This is potentially disastrous as I depend very heavily on my Hotmail calendar.
Does anyone have any idea what's happening and what we can do to solve it?
---------- Post added at 05:51 PM ---------- Previous post was at 05:33 PM ----------
After much research, it seems that this is a huge problem with Hotmail that started occurring mid May. I still haven't seen a concrete response from Microsoft regarding this issue.
Click to expand...
Click to collapse
I can confirm that this is a problem on all ICS/JB ROMs and is therefor not related to a ROM.
now suddenly even my calender items disappeared as well - this is getting really annoying now - will export/import them to google again until MS has sorted this out. anyone reported this already in a MS forum or blog? if not maybe we should do that.
I'm having the same issue here. I was having the issue with the stock ICS ROM on my Samsung Galaxy Nexus. I rooted and flashed the BB Jelly Bean ROM but the problem is still happening. When I delete the account and add it back it syncs. But then the next day the contacts disappear. When I create the account I put in m.hotmail.com. But the next day when I look it says col-m.hotmail.com. I don't think this is the issue, but I also saw comments to try changing to this. It seems to be happening automatically.
Anyway, I noticed that when I go into Hotmail and edit a contact and save it, it syncs. I don't know how long that contact will stay on my phone. So it seems to me that it could be related to identifiying which contacts to synch. I tried changing the synch frequency but that didn't work either.
Does anyone know which Microsoft Hotmail forum we should post this?
- I installed the Hotmail Microsoft + 7 app. I now have my contacts again. I'm not sure if this will work long term. I tried using the app and it crashed, so I plan on continue to use the built in Android mail app. But hopefully the Microsoft app will allow me to synch my contacts. If this doesn't work, I think I'll import them into Google to have as a backup copy.
- I installed the Hotmail Microsoft + 7 app. I now have my contacts again. I'm not sure if this will work long term. I tried using the app and it crashed, so I plan on continue to use the built in Android mail app. But hopefully the Microsoft app will allow me to synch my contacts. If this doesn't work, I think I'll import them into Google to have as a backup copy.[/QUOTE]
I've had the app since last night and for me all contacts and calendar entries have stayed put and not disappeared once. I will stick with the app for a while but would like to go back to stock app if/when fixed.
Sent from my Galaxy Nexus using xda premium
I posted my issue on answers.Microsoft forum. The only response I got was to install the Microsoft App. I also would like the stock android app to get fixed, but I'm not sure if the issue is with Android or Microsoft.
I'm not able to provide a link:
•To prevent spam on the XDA forums, ALL new users prevented from posting outside links in their messages. After approximately 10 posts, you will be able to post outside links. Thank you for understanding!
Same problem on stock 4.1.1 Galaxy Nexus
I've got the same problem too on the official stock 4.1.1 Jellybean update. My contacts and calendar go completely missing and removing/adding the account only makes it work for a day or so and then it disappears again. Email still syncs fine.
As someone reported in this thread Hotmail is still working fine with their iPhone, and it is working fine with my Windows Phone... I'm pretty sure this is Google's fault. It makes my phone near useless, that's for sure.
This better get fixed soon! If someone finds or hears about a fix, post it here and let everyone know!

Help With App Please

hello. i hope this is under the right place! if not, i do apologize. i have two at&t samsung galaxy s3 phones, both running jelly bean. one is mine and the other is under my account (relative). i have purchased an app for my phone call phonelocator pro. seems to be a good app for the desperate times when you lose your phone! i installed it on my phone with no issues, and it works flawlessly! however, i signed in under my email address on the second phone (my relatives phone under my account) and downloaded the app and installed it with no issues. after installing the app on my relatives phone, i ran the app so i could fill in all the proper info. i figured at the time that i could use my relatives info (email address) and that would be that. a couple of days later i received an email from the company saying that i could not have multiple email addresses for the app and that the official email address (the email address used to purchase the app) would have to be used. i said, ok, no problem! i went to go back in to put my email address and correct the issue but it wouldn't let me. it keeps saying "error, this phone is registered with another email account". i tried every option in the setup wizard, but nothing works. i contacted support (about 7 times) for the app and in the end they told me that i would basically have to format and recover my phone to factory settings. i find that hard to believe. has anyone ever heard of this? does anyone else have this app and know an alternative way to correct this issuse? i unstalled the app and reinstalled and it did the same thing. i can't see putting factory settings if the email address is already registered to this phone. anyways, any help would be appreciated! thanks USCS30

[Q] Mail App "username or password incorrect too many simultaneous connections" error

[Q] Mail App "username or password incorrect too many simultaneous connections" error
Yesterday I flashed AOKP JB 4.2.2 milestone, and since than I been having problems with my mail app
I use the standard mail app on my Galaxy Nexus, and when I try to add my Gmail account to it, it gives me the error "username or password incorrect too many simultaneous connections".
I have been searching the web for solutions, but nothing helped.
I logged out of all the active sessions, I changed the IMAP settings, etc...
But nothing seems to work...
Is there anybody else that is having this problem or anybody who knows a solution?
same here... but on CM10.1...
as I saw, others experimented it too...
1. remove mail account
2. wait, restart
3. add email account again...
solved the problem here
mihaly_n said:
same here... but on CM10.1...
as I saw, others experimented it too...
1. remove mail account
2. wait, restart
3. add email account again...
solved the problem here
Click to expand...
Click to collapse
I have tried this also, its works for like 15 minutes but than I get the error again...
I have no problem since then... anyway i use combined accounts.... try having another account
Sent from my Galaxy Nexus using Tapatalk 2
I fixed it by installing the gmail app from google.
Since then everything works great
Lets hope it stays like this

[Q] Email wont send but can receive

i cant send my emails but i can receive them with no problems.
i tried logging out and relogging but still doesnt work.
tried on wifi and data
only started today and i have not done anything to the phone prior to this problem.
i am using stock touchwiz email app wicked rom.
help please?
bstylz911 said:
i cant send my emails but i can receive them with no problems.
i tried logging out and relogging but still doesnt work.
tried on wifi and data
only started today and i have not done anything to the phone prior to this problem.
i am using stock touchwiz email app wicked rom.
help please?
Click to expand...
Click to collapse
Check with your email provider to see if anything has changed. This happened to me not long ago and they had updated their security and I had to adjust a single setting to make it work again.
Alternatively, backup your email if needed. (Id use Titanium to backup the app and data) then in Application Manager, clear data on the email app. Reboot the phone and re-setup your email and see if it works again.
It does sound to me like it may be a problem on the provider side though.

[Q] sync error after kitkat

I have a sync error on my samsung account after the stock kitkat upgrade.
I am in the uk but the note 8 was originally bought in the USA.
At the bottom of the 'samsung account' screen it says "Sync is currently experiencing problems. It will be back shortly."
It has been about 24 hours now.
Has anybody had this problem and is there a solution or will it mend itself.
Many Thanks
Same issue,
Just upgraded to kitkat on my n7100 Note 2 and I've got the same problem. I'll let you know if I find a solution.
So far factory reset has done nothing. Adding a new Samsung account didn't help either. The new account synced fine but not the old one.
I hope this doesn't mean the old account with all my data in it is somehow corrupted.
Question Gungo- If you look at your Google account, is that syncing? I've just checked and mine isn't. So it isn't just a Samsung problem. Puts my data loss fears at bay at least.
Factory reset didn't work for me either. I think Gmail is working for me but I will check when I get home.
My Samsung account is fine because it still all works on my note 2.
Sent from my GT-N7100 using Tapatalk
gungo said:
Factory reset didn't work for me either. I think Gmail is working for me but I will check when I get home.
My Samsung account is fine because it still all works on my note 2.
Sent from my GT-N7100 using Tapatalk
Click to expand...
Click to collapse
Happened to me a lot on my S2 but usually ended up sorting itself out. Try turning off sync in the settings and then turning it back on. Also try unchecking the app in account settings and then checking it again. May or may not work but worth a shot, I think that's what I did when this happened to me last time.
root using towelroot and download nobloat freed off the play store and get rid of verizon's dumb back up assistant plus! that's what i had to do if you don't want to root then you go onto your verizon account page and disable it then enable google to do your back ups. there is a really good tutorial for this on google.
Hey OP, any luck with our suggestions? Have you managed to resolve the issue?
No luck so far. I have been away so I haven't had much chance to try.
I have tried switching account on and off, deleting account and reinstalling, and a hard reset.
I will try and go the Samsung support route again when I get home, but they never called back last time.
By the way mine is not a Verizon device.
Sent from my GT-N7100 using Tapatalk
Finally sorted itself.
When I switched my note 8 on this morning there was something about security in the notifications. I clicked ok, then checked my Samsung account and it all synced.
Sent from my GT-N5110 using Tapatalk

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