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Hi,
about a month ago, I experienced a sudden increase in battery drain (consistently 5% / hour). First, I thought I might have one of the usual wakelock problems and thus reinstalled everything. The problem didn't go away. Until now I have done the following things to solve it, none of which worked:
flashed all official ROMS from 4.02 to 4.1.2, different custom ROMs, different kernels
didn't install anything or set up an account for sync
tried two different SIM cards; or none at all
left the phone in flight mode
bought a new original extended battery from Samsung
I didn't see any unusual wakelocks or activity in BetterBattery stats in any of those configurations. The battery just drains without any activity; with "Phone idle" being shown at the top of the battery drain list.
My last idea is a hardware defect. Fortunately, I am still under warranty, but just want to make sure I tried everything - It's gonna be pretty tough anyways to convince the seller that there is an actual defect. Is there anything else I could try? Did any of you ever face a similar problem?
Thanks for your help!
If you do go the route of calling the manufacturer, I wouldn't say "about a month ago, I experienced a sudden increase in battery drain". I would think it's more plausible that the phone came with a defect than just all of a sudden developed a defect on it's own one day.
Well, since I bought it about 10 months ago, that would seem rather strange, don't you think?
Infestor said:
Well, since I bought it about 10 months ago, that would seem rather strange, don't you think?
Click to expand...
Click to collapse
That a sudden defect in the device would cause a battery drain you hadn't experienced in the previous 9 months? Strange is one of the words I would use to describe that theory, for sure.
hows your data/phone signal? has the quality changed? maybe you changed your brightness or started using autobrightness? is the phone spending quality tine in deep sleep? are you using the facebook app? have you tried trinity kernel?
simms22 said:
hows your data/phone signal? has the quality changed? maybe you changed your brightness or started using autobrightness? is the phone spending quality tine in deep sleep? are you using the facebook app? have you tried trinity kernel?
Click to expand...
Click to collapse
It's all in the first post - the drain occurs even if nothing is installed on the phone, the phone is in flight mode, has no simcard inserted - and all of that with different roms and kernels and even a new battery. I really don't know what else to suspect other than some broken component, given that I had perfectly good battery life all through the previous 9 months...
If I read the word Trinity on more time I'm gonna scream.
Sent from my Galaxy Nexus using xda premium
So to follow up on this: I returned my phone to the store I bought it in, they sent it to their local licensed repair shop and about a week later I got it back repaired under warranty. The battery drain is gone now, though I didn't get any details on what was actually broken. Moral of the story - if you have an inexplicable battery drain that cannot be fixed by anything it might just be defective hardware!
Soldier 2.0 said:
If I read the word Trinity on more time I'm gonna scream.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
start screaming... trinity
---------- Post added at 04:34 PM ---------- Previous post was at 04:32 PM ----------
Infestor said:
So to follow up on this: I returned my phone to the store I bought it in, they sent it to their local licensed repair shop and about a week later I got it back repaired under warranty. The battery drain is gone now, though I didn't get any details on what was actually broken. Moral of the story - if you have an inexplicable battery drain that cannot be fixed by anything it might just be defective hardware!
Click to expand...
Click to collapse
you didnt ask them what the issue was?
Trinity trinity trinity
Sent from my Galaxy Nexus using xda premium
k786 said:
start screaming... trinity
---------- Post added at 04:34 PM ---------- Previous post was at 04:32 PM ----------
you didnt ask them what the issue was?
Click to expand...
Click to collapse
Of course I asked...but as I said they didn't do it themselves in the shop but sent it out to be repaired. The repair shop letter only said "replaced defective part, testrun OK.". So I guess I'll never know...
I request users to please check the screens closely of their Xperia ZL. Disable the "auto-brightness", keep the brightness to maximum and set the screen time out a little higher say 5 minutes. My Software version is 4.2.2. The screen FLICKERS. I had my previous Xperia ZL exchanged because of this problem and the "new" phone has the same issue. I am currently having a miserable experience with Sony and their service centers here in India. My previous ZL had a motherboard problem and I am not totally sure if the "new" one is really new or the old wine in a new bottle. If things persist like this I'll probably head to the consumer court.
Any inputs will be greatly appreciated.
A320232 said:
I request users to please check the screens closely of their Xperia ZL. Disable the "auto-brightness", keep the brightness to maximum and set the screen time out a little higher say 5 minutes. My Software version is 4.2.2. The screen FLICKERS. I had my previous Xperia ZL exchanged because of this problem and the "new" phone has the same issue. I am currently having a miserable experience with Sony and their service centers here in India. My previous ZL had a motherboard problem and I am not totally sure if the "new" one is really new or the old wine in a new bottle. If things persist like this I'll probably head to the consumer court.
Any inputs will be greatly appreciated.
Click to expand...
Click to collapse
I did and no flicker for me.
danieldp1990 said:
I did and no flicker for me.
Click to expand...
Click to collapse
Then surely it's a case of me being conned.
No problem on mine either. Please do note that there have been some reports from Z/ZL users having screen flickering experience after upgrading to 4.2.2.
obborr said:
No problem on mine either. Please do note that there have been some reports from Z/ZL users having screen flickering experience after upgrading to 4.2.2.
Click to expand...
Click to collapse
Hmmm the problem seems to come and go. But my previous ZL had a motherboard issue as confirmed by SONY. As I'm typing this message, there's no flickering at all. I am confused. I want to get things right within the warranty period.
A320232 said:
Hmmm the problem seems to come and go. But my previous ZL had a motherboard issue as confirmed by SONY. As I'm typing this message, there's no flickering at all. I am confused. I want to get things right within the warranty period.
Click to expand...
Click to collapse
Yes, it is very frustrating. Some just restart their phone and the problem is just gone. Some experience the problem again after a few days. And not many people have this problem. So, we can't tell right now if the problem comes from the new firmware or from the hardware itself.
When I keep brightness full n that brightness slider is on screen it flickers once while rotating the screen.. When I remove that brightness slider n go to main settings menu no flickering occurs also when auto rotate off no flicker...i thing but I never use full brightness n moreover it flickers just once before rotating so I guess nothing much to worry.
India ZL 6502
Sent from my C6502 using xda premium
No issues here, C6503 4.2.2.
it happened to me one time
after I updated to 4.2.2
unmaskedfalesh said:
When I keep brightness full n that brightness slider is on screen it flickers once while rotating the screen.. When I remove that brightness slider n go to main settings menu no flickering occurs also when auto rotate off no flicker...i thing but I never use full brightness n moreover it flickers just once before rotating so I guess nothing much to worry.
India ZL 6502
Sent from my C6502 using xda premium
Click to expand...
Click to collapse
Thanks everyone..
Hmm btw another question, the replacement unit I got comes loaded with those wallpapers one usually sees in demo units. Here, the ones in the last few rows. Please check this link :
http://forum.xda-developers.com/showthread.php?t=2152482
And is it true that it's not possible to get a SIM running in demo units? I am able to make and receive calls but, for some reason I'm getting a feeling that the replacement I got is a demo unit. The IMEI number on the box and that of the phone are the same but the box does not contain the charger, earphones and the USB cable.
BTW, what I mean by flickering is CONTINUOUS faint flickering of the screen. On the entire screen. The screen shivers!
A320232 said:
Thanks everyone..
Hmm btw another question, the replacement unit I got comes loaded with those wallpapers one usually sees in demo units. Here, the ones in the last few rows. Please check this link :
http://forum.xda-developers.com/showthread.php?t=2152482
And is it true that it's not possible to get a SIM running in demo units? I am able to make and receive calls but, for some reason I'm getting a feeling that the replacement I got is a demo unit. The IMEI number on the box and that of the phone are the same but the box does not contain the charger, earphones and the USB cable.
Click to expand...
Click to collapse
charger battery earphones have separate warranty (6 months) so probably thats y not included .. besides u only exchanged the phone and not everything right
demonicjas said:
charger battery earphones have separate warranty (6 months) so probably thats y not included .. besides u only exchanged the phone and not everything right
Click to expand...
Click to collapse
Yes only the phone was replaced by them. But, the flickering comes and goes. I am having a horrible time here. Is there any chance of a refund? Worst case, I will ask them to give me an XZ as I have lost all faith in ZL anymore.
Every xperia has a demo installed in the phone..it has a demo folder somewhere inside the internal memory which contains the video demo file I foud out when I was exploring the internal memory n there is some code to activate demo on the phone all phones so no need to worry abt that n regarding only getting phone...its policy that company will exchabge obly things that u have problems with...since you had problem in phone and not in accessories so they sent you only phone nothing much I myself got replacement for faulty led indicator n they replaced only phone...
Sent from my C6502 using xda premium
---------- Post added at 09:08 PM ---------- Previous post was at 09:01 PM ----------
I tried again but it doesnot flicker at all...and do u keep brightness full all the tym...bcz its so bright even at 50% . I keep mine at 17% with auto brightness on..moreover if its bothering you y dont u demand to talk to one of the company executive n tell them issue they might offer you another device n this time after checking every thing accept the device n about Z Its kinda waste to get that cause it has much more problems n bugs than zl...search the forum u will find a plenty n I dont think you will want more problems
Sent from my C6502 using xda premium
unmaskedfalesh said:
Every xperia has a demo installed in the phone..it has a demo folder somewhere inside the internal memory which contains the video demo file I foud out when I was exploring the internal memory n there is some code to activate demo on the phone all phones so no need to worry abt that n regarding only getting phone...its policy that company will exchabge obly things that u have problems with...since you had problem in phone and not in accessories so they sent you only phone nothing much I myself got replacement for faulty led indicator n they replaced only phone...
Sent from my C6502 using xda premium
---------- Post added at 09:08 PM ---------- Previous post was at 09:01 PM ----------
I tried again but it doesnot flicker at all...and do u keep brightness full all the tym...bcz its so bright even at 50% . I keep mine at 17% with auto brightness on..moreover if its bothering you y dont u demand to talk to one of the company executive n tell them issue they might offer you another device n this time after checking every thing accept the device n about Z Its kinda waste to get that cause it has much more problems n bugs than zl...search the forum u will find a plenty n I dont think you will want more problems
Sent from my C6502 using xda premium
Click to expand...
Click to collapse
I have done all possible things from my end. My first ZL had a motherboard problem and after much argument, I got the replacement which isn't any better. They initially wanted to replace the motherboard only but I rejected it. I had asked for a completely new phone.
I usually keep the display at "auto". But now, I have kept it at "max" to check if the flickering occurs. It comes and goes. I last saw the flickering today morning. I will ask for a refund since I cannot keep a faulty product. And, I agree with you about ZL>Z in many aspects. This phone fits my requirements perfectly but what I have been going through over the past few days...a real nightmare.
No Flicker Here. Sony Xperia ZL C6506 running latest update 4.2
A320232 said:
I have done all possible things from my end. My first ZL had a motherboard problem and after much argument, I got the replacement which isn't any better. They initially wanted to replace the motherboard only but I rejected it. I had asked for a completely new phone.
I usually keep the display at "auto". But now, I have kept it at "max" to check if the flickering occurs. It comes and goes. I last saw the flickering today morning. I will ask for a refund since I cannot keep a faulty product. And, I agree with you about ZL>Z in many aspects. This phone fits my requirements perfectly but what I have been going through over the past few days...a real nightmare.
Click to expand...
Click to collapse
i understand your problem like you i am too a little touchy about my devices faults..then its better you directly demand talking to one of the executive manager. bt sad to say ,i dont think they will refund.and this time if they exchange ask a sealed box.
It's 100% related to the 4.2.2 update, so be comforted it's not in anyway hardware related. This was one of the primary reasons I downgraded back to 4.1.2.
spielnicht said:
It's 100% related to the 4.2.2 update, so be comforted it's not in anyway hardware related. This was one of the primary reasons I downgraded back to 4.1.2.
Click to expand...
Click to collapse
The problem is temporarily solved with a fresh install of the 4.2.2 update and then randomly comes again. I do not know what to do. I am forced to run to the service centers time and again. Is there any way to downgrade to 4.1.2 without losing the warranty?
Yes, you can downgrade back to stock 4.1.2 firmware, many of us have done it (flickering was one of biggest reasons). It will keep your warranty 100% intact since the bootloader isn't touched. Remember, only unlocking your bootloader voids your warranty, and you're not doing that here. You're simply using a 3rd party tool (Flashtool) in place of Sony's PCC/SUS tool to flash a 100% stock Sony ROM.
Just follow these instructions I posted last week: http://forum.xda-developers.com/showthread.php?t=2342680
A320232 said:
The problem is temporarily solved with a fresh install of the 4.2.2 update and then randomly comes again. I do not know what to do. I am forced to run to the service centers time and again. Is there any way to downgrade to 4.1.2 without losing the warranty?
Click to expand...
Click to collapse
So this is the fastest way how I can introduce to you my problem - please open Attachments and see my battery history. My phone just back from the service repair. They told me that the battery has been replaced. Maybe it was big mistake that after I get my compact in hands I rooted him and restored the old ROM and now I'm worring that I just have broken next battery. Is that possible? or my phone wasn't repaired...?
MaryChristma said:
So this is the fastest way how I can introduce to you my problem - please open Attachments and see my battery history. My phone just back from the service repair. They told me that the battery has been replaced. Maybe it was big mistake that after I get my compact in hands I rooted him and restored the old ROM and now I'm worring that I just have broken next battery. Is that possible? or my phone wasn't repaired...?
Click to expand...
Click to collapse
Just flash a stock rom and see what happens. Maybe some combination of your old features is bad for batterys.
I have exactly the same problem. Sending of for repair tomorrow. It seemed to start when I started using Google voice but when I stopped using it the problem stayed so I think it's unrelated.
I ran into problems after installing Lollipop,now my z1c won't charge like it used to. I had it charging last night for 10 hours and it went from 11-50%, have no idea what happened. Did factory reset and even installed from the scratch again with no luck. Also I sometimes get the text power is going faster than you're charging,etc. Tried three different chargers and cables.
Lähetetty minun D5503 laitteesta Tapatalkilla
Did you experienced any water damage?
If you're asking from me,no I had a bootloop first trying to flash rooted Lollipop,don't know if that damaged something. But I've had hundreds of bootloops before so my phone should have been dead long time ago.
Lähetetty minun D5503 laitteesta Tapatalkilla
Finally succeeded charging to 100%,only able to do so by turning off phone while charging. Calibrated the battery and installed Better battery stats to see are there some bugs eating the battery like crazy.
Lähetetty minun D5503 laitteesta Tapatalkilla
hottomato said:
I have exactly the same problem. Sending of for repair tomorrow. It seemed to start when I started using Google voice but when I stopped using it the problem stayed so I think it's unrelated.
Click to expand...
Click to collapse
Got my phone back from sony. They replaced the battery under warranty.
hottomato said:
Got my phone back from sony. They replaced the battery under warranty.
Click to expand...
Click to collapse
Hey, did it solve the battery sudden drop issue??
Edit: If possible, please attach ur battery usage snap with the new battery..
Yeah, solved the sudden drops. Still don't get as much life as when I originally got the phone but I think thats due to apps syncing too often etc.
I'll try and post a picture in a bit.
hottomato said:
Yeah, solved the sudden drops. Still don't get as much life as when I originally got the phone but I think thats due to apps syncing too often etc.
I'll try and post a picture in a bit.
Click to expand...
Click to collapse
Thanks and a snap of battery usage will be great if u can share...
https://www.dropbox.com/s/whnzkwruojrws2p/Screenshot_2015-04-25-08-44-04.png?dl=0
---------- Post added at 02:46 PM ---------- Previous post was at 02:45 PM ----------
https://www.dropbox.com/s/m96twmw61x29z1r/Screenshot_2015-04-25-14-31-41.png?dl=0
hottomato said:
https://www.dropbox.com/s/whnzkwruojrws2p/Screenshot_2015-04-25-08-44-04.png?dl=0
---------- Post added at 02:46 PM ---------- Previous post was at 02:45 PM ----------
https://www.dropbox.com/s/m96twmw61x29z1r/Screenshot_2015-04-25-14-31-41.png?dl=0
Click to expand...
Click to collapse
So you are using kitkat... I am having the sudden drop issue in lollipop and some other people also facing it only lollipop .. I think its software issue in lollipop
Yep on kit kat. I thought it was software originally but it did it in recovery and also after being repaired in pc companion. There's several people on here with the same issue, I had an online chat sessionand they said send it in for repair.
Facebook and Google Play Services Keep Alive permission -> OFF helped things a lot in Lollipop, using the App Ops app from Play Store. Still getting Facebook notifications just fine.
Not sent by me.
Yea.
Syncing, checking mail automatically, keeping Wi-Fi on all the time.
I don't know better methods to get rid of battery woring long hours.
ONLY checking IMAP mail account discharged my phone over the night completely.
I got a white dot on the screen. It's only visible on light backgrounds. I got a glass screenprotector mounted on the phone. So my first guess would be dust or some bubbles/dust in/on the actual screenprotector. Anybody experienced this?
Yes, i could just rip the screenprotector off and check my self. But i don't have any spare left.
I have the same problem. Its in the lower right of the screen. It appears to be an issue with the backlight shining through the screen. I sent off the phone for repair three weeks ago - it arrived back Friday along with a letter that said - No fault found.
The problem is only noticeable on bright light backgrounds.
I've escalated the case with HTC who were very apologetic that the issue was not noticed. Whats even more annoying is I wrote a letter along with a photo of the phone and a red circle around the area of the screen with the issue - the repair centre didn't even bother to read the letter.
I am furious with HTC and even more furious that I now have to send the phone in for repair yet again, which means another 3 weeks without my 10.
If I were you id call HTC now and book it in asap. Make sure you send them a photo of the problem and explain that you are not the only one with this defect.
Edit: Ive attached a photo. Its VERY hard to photograph the issue and is MUCH worse in real life.
Edit 2: Ive attached the letter i sent with the phone to HTC that they ignored.
I have a similar dot in almost the same spot. Since this is my 3rd phone, I'll probably just live with it. It's appeared on every 10 that I have had.
metalfan78 said:
I have a similar dot in almost the same spot. Since this is my 3rd phone, I'll probably just live with it. It's appeared on every 10 that I have had.
Click to expand...
Click to collapse
Really - on every one? Thats mighty odd. Did you happen to notice when it appeared? For me it was after making some backups - the phone was hot. I wonder if the battery has expanded in that location on mine - whats the story with yours?
It's possible. Yep, on every one of them. Heat might be the culprit, I did run a backup the other day, I can't remember if I saw it before or not.
I got this (see picture). I've contacted the store i bought the phone from. Let's see whats happening. To bad i don't live in the US.. then i would just crack the screen in send it in for a OHOH.. wish ofcourse don't apply in europe...
I've tried a couple stuck/bad pixel apps with no resault..
Removed screenprotector and applied preasure on the spot with no resault..
https://goo.gl/photos/7goMjTBkPQ8sshXFA
This little dot is just taunting me now. I wonder how many others have this issue.
metalfan78 said:
This little dot is just taunting me now. I wonder how many others have this issue.
Click to expand...
Click to collapse
Get an exchange, that's not normal. Haven't seen that on line or the other 10s I've seen.
Sent from my HTC6545LVW using Tapatalk
I'm already on device #3, getting a replacement is a pita. Plus I paid to s-off right before it appeared.
---------- Post added at 04:34 PM ---------- Previous post was at 04:32 PM ----------
I'm a little fed up with htc's QC.
---------- Post added at 05:00 PM ---------- Previous post was at 04:34 PM ----------
I'm think this will be the last htc phone I buy.
metalfan78 said:
I'm already on device #3, getting a replacement is a pita. Plus I paid to s-off right before it appeared.
---------- Post added at 04:34 PM ---------- Previous post was at 04:32 PM ----------
I'm a little fed up with htc's QC.
---------- Post added at 05:00 PM ---------- Previous post was at 04:34 PM ----------
I'm pretty
Click to expand...
Click to collapse
Sorry to hear, the chances of getting 3 in a row :-/
Sent from my HTC6545LVW using Tapatalk
Well, the original one had vibration issues, and a big white splotch, the second had a defective camera (I actually didn't have it more than a few days, so it didn't have the screen issue), the one I have now just developed the white dot 2 days ago. Pretty bummed.
My wife thinks I'm nuts because I'm obsessing over a tiny spot. Lol
Update. i sent the phone away to the company i bought it from. Hopeing for a free fix or replacement. Let's see how it goes.
I can send mine to htc.... Again.... I talked to them yesterday, probably another 3 weeks since they are low on stock. Plus I would need to find a temporary phone, and I just paid for sunshine before the dot showed up. Then how long until it happens again?
I had the same problem over my app drawer button (it was quite big) , luckily (haha) I broke my phone screen and they uhoh'd it
If I could use uh-oh again, that's exactly what I would do.
Googel'ed some. And i guess this is whats called a "Mura".. or clouding? Never heared of it on phones thou..
I have same type of dot or say series on dot om lower left screen,
Its because of playimg games phone got hot
Tianma or Sharp with this issue or both?
nscounter said:
Tianma or Sharp with this issue or both?
Click to expand...
Click to collapse
Mine is the unlocked version, Tianma
---------- Post added at 07:24 AM ---------- Previous post was at 07:12 AM ----------
I'm curious if it affects both as well.
I received this phone on 1st July and today, 27th July, it just died on its own. Recently the camera module became wobbly and whenever the phone vibrates it rattles a lot.
Well, an hour ago i sent a whatsapp message to my friend, put the phone down, after a minute i picked it up to check, and lo and behold, it cant turn on anymore. It cant be battery issue because i know it had a more than 50% charge. I tried plugging in the charger and switching it on but it still doesn't work.
Called up Flipkart.com to claim my Mobile phone protection insurance . They will pick it up for repair. Hope all things goes well.
However, i am still unsure about the Swivel camera module. Dont know if it will hold up anymore seeing how it became loose so quickly. I trusted Asus, not anymore....
I made a youtube video showing its wobbly camera.
https://www.youtube.com/watch?v=8Rf24NTMS_o
Asus 6z dead
Mine is also dead, it went into a boot-loop. The wobbly camera is not an issue though its common to all devices, even reviewers have addressed this.
Flipkart just declined my request for a replacement, I went to the service center and they have told me that if it is a software issue then they will flash the new software or else they will give me a replacement.
amol khedkar said:
Mine is also dead, it went into a boot-loop. The wobbly camera is not an issue though its common to all devices, even reviewers have addressed this.
Flipkart just declined my request for a replacement, I went to the service center and they have told me that if it is a software issue then they will flash the new software or else they will give me a replacement.
Click to expand...
Click to collapse
Well i hope flipkart fulfills my request
There is no service centre in my State, or in my region. i live in the north east (Mizoram) I am screwed!!
Guys it started working again, out of nowhere.
Your video is unavailable so I can't tell if your camera is rattling more than mine. They should've implemented some kind of a lock when camera is not used and used a rubber coating or something in that camera hole so it would be at least quiet.
mikael_schiffer said:
Guys it started working again, out of nowhere.
Click to expand...
Click to collapse
Was your ZF6 rooted?
How much did you tune your ZF6?
Have you played with the developer settings?
This is why you never buy stuff made in China!
amol khedkar said:
Mine is also dead, it went into a boot-loop. The wobbly camera is not an issue though its common to all devices, even reviewers have addressed this.
Flipkart just declined my request for a replacement, I went to the service center and they have told me that if it is a software issue then they will flash the new software or else they will give me a replacement.
Click to expand...
Click to collapse
can you me explain how the device is dead please ?
Have you unlocked the bootloader / flashed anything / rooted the device ? What did you do the last time it booted regularly ?
Click to expand...
Click to collapse
Thx
This happened to me too a few times. Fine one minute and the next screen will stay black. Pressing power does not do anything. You can not bott, restart you phone because nothing happens.
I am rooted and use xposed, custom kernel so I will not bother with Asus' service
What has worked for me every time is taking out the sim/SD card tray. Then powering on works.
my phone also died
This also happened to my zenfone 6 on the 28th June. Completely unresponsive (and removing the SIM tray didn't change anything). I bought it from Gearbest, who have agreed to replace it, but I'm still waiting, with no ETA so far. I loved the phone while it worked, so I'm a bit disappointed. BTW, if you don't need a selfie cam, a bit of silicone glue solves all the camera issues
echang8 said:
This is why you never buy stuff made in China!
Click to expand...
Click to collapse
It was just an user error (as with many other reported bugs), no device died:
https://forum.xda-developers.com/ze...ssion-asus-6z-zenfone-6-t3943175/post79972862
---------- Post added at 13:49 ---------- Previous post was at 13:45 ----------
johnmolyneux said:
This also happened to my zenfone 6 on the 28th June. Completely unresponsive (and removing the SIM tray didn't change anything).
Click to expand...
Click to collapse
Aren't you just using the Nova Prime Launcher and ASUS gestures instead of classic Navigation Bar? That could be a culprit of strange behaviour.
_jis_ said:
It was just an user error (as with many other reported bugs), no device died:
https://forum.xda-developers.com/ze...ssion-asus-6z-zenfone-6-t3943175/post79972862
---------- Post added at 13:49 ---------- Previous post was at 13:45 ----------
Aren't you just using the Nova Prime Launcher and ASUS gestures instead of classic Navigation Bar? That could be a culprit of strange behaviour.
Click to expand...
Click to collapse
I was using stock standard software. The phone had been on the charger overnight, and in the morning was dead - no response to pressing any combination of power and volume buttons. I followed a set of recovery instructions from gearbest, nonw of which worked, and then they asked me to return the phone.
I know there are many people waiting for this phone to be released, or shipped, and they're wondering what the holdup is?
I think Asus built themselves a lemon. While it looks cool, and has some decent specs, and many people want one, the fact is that many of those who already received theirs are sending them back because of semi-major issues and even complete failures of the device! So I think the delay in availability is Asus scrambling to get this thing fixed before it becomes a complete flop, assuming it hasn't already! I know that my interest has basically died and I will not even consider this phone until I read that many have the phone in hand and ALL the major bugs have been squashed!
jaseman said:
I know there are many people waiting for this phone to be released, or shipped, and they're wondering what the holdup is?
I think Asus built themselves a lemon. While it looks cool, and has some decent specs, and many people want one, the fact is that many of those who already received theirs are sending them back because of semi-major issues and even complete failures of the device! So I think the delay in availability is Asus scrambling to get this thing fixed before it becomes a complete flop, assuming it hasn't already! I know that my interest has basically died and I will not even consider this phone until I read that many have the phone in hand and ALL the major bugs have been squashed!
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Do you have this phone ? how many people on this forum have their phones that are dead or sent back ? How many people do you know who have their phones dead ?
Envoyé de mon ASUS_I01WD en utilisant Tapatalk
echang8 said:
This is why you never buy stuff made in China!
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Did you ever notice how many phones are actually made in China?
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_jis_ said:
Aren't you just using the Nova Prime Launcher and ASUS gestures instead of classic Navigation Bar? That could be a culprit of strange behaviour.
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Using a different launcher should not brake the phone.
abprie said:
Using a different launcher should not brake the phone.
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Sure.
I didn't say it would damage or break the phone, or that the phone would die. It's not even a third-party launcher error, but an ASUS gesture error that, in combination with some changes in developer settings (scaling), can cause the non-standard behavior of the launcher. This can surprise the inexperienced user and he or she may consider the phone broken. Like it was with Animation scale bug a few updates before.
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jaseman said:
the fact is that many of those who already received theirs are sending them back because of semi-major issues and even complete failures of the device!
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I regularly attend discussion forums in several European countries about ZF6. I have encountered one case where a child threw a ZF6 into a mother's pool and one user who had one SW problem after another and constantly spammed the forum. But these problems were not device errors, but his ignorance of ZenUI and pure Android. Eventually, he bought a phone from a manufacturer he had been used to for years, and finally there is peace in the forum now.
Here at XDA it is different, most of the pseudo problems are endlessly discussed by those who have never held the ZF6 and fatal problems affect users mostly from an unnamed Asian country. Poor users from the same country most often complained about my previous Xiaomi Mi A1 with Android One about missing MIUI (!) and about slow updates (despite the fact that we have had regular monthly updates). Anyone can make his own conclusion. Most users do not deserve to use a smartphone at all because its complexity often exceeds their capabilities.
Then there are UK users complaining about slow filling of warehouse in stores and USA users who complain that the ZF6 is not on sale in their country yet.
I'm involved in the ZF6 user community in my country, and as far as I know none of them have had any fatal problem yet.
ASUS has only one problem, it did not expect such an interest and does not manage to produce in such quantity.
jaseman said:
So I think the delay in availability is Asus scrambling to get this thing fixed before it becomes a complete flop, assuming it hasn't already!
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This is your personal pure and false speculation.
just too popular
I also think the number of actual incidences of broken zenfone 6 reports are very few, say less than 10, which is about par for the course in a new phone, and I think I've just been unlucky. The real problem here is that the phone is almost exactly what everyone has been wanting, and so every batch delivered to the retailers almost immediately sells out. Anyway, I'm really looking forward to getting my replacement, which can't come soon enough.
micky387 said:
can you me explain how the device is dead please ?
Thx
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Actually, a friend of mine had changed a few settings from the developer options to make the phone faster. I don't remember the exact setting but after that the phone was dead.
But, the service center has fixed that issue and replace the camera also. The service center returned me the phone within 3 days (here at Pune, Maharashtra, India).
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mikael_schiffer said:
Well i hope flipkart fulfills my request
There is no service centre in my State, or in my region. i live in the north east (Mizoram) I am screwed!!
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Actually, a friend of mine had changed a few settings from the developer options to make the phone faster. I don't remember the exact setting but after that the phone was dead.
But, the service center has fixed that issue and replace the camera also. The service center returned me the phone within 3 days (here at Pune, Maharashtra, India).
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amol khedkar said:
Mine is also dead, it went into a boot-loop. The wobbly camera is not an issue though its common to all devices, even reviewers have addressed this.
Flipkart just declined my request for a replacement, I went to the service center and they have told me that if it is a software issue then they will flash the new software or else they will give me a replacement.
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Actually, a friend of mine had changed a few settings from the developer options to make the phone faster. I don't remember the exact setting but after that the phone was dead.
But, the service center has fixed that issue and replace the camera also. The service center returned me the phone within 3 days (here at Pune, Maharashtra, India).
echang8 said:
This is why you never buy stuff made in China!
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Asus zenfone 6 or 6z not made in China it is made in Indonesia.
And plz describe details about u r phone dead story.
Sent from my ASUS 6Z[emoji769] using Tapatalk Pro[emoji2400]
amol khedkar said:
Actually, a friend of mine had changed a few settings from the developer options to make the phone faster. I don't remember the exact setting but after that the phone was dead.
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Classical tinkering with a new phone without proper knowledge. So it was user error.
"to make the phone faster" as if ZF6 is not fast enough...