no network available. only getting AWAYs - G3 Q&A, Help & Troubleshooting

as the title suggests, i gotten the lg g3 from a guy off kijiji. He was with virgin mobile its d852. i payed to unlock the network and put my WIND sim in. I unlocked the network when there was no sim card. I put my sim card in but the only available networks i was getting is all away.
i swapped the sim thinking it might be that. no luck. i checked to see if this was blacklisted, it wasnt.
im running on cm13.
could this be because the bands are not activated? IF so, i tried following this guide http://forum.xda-developers.com/galaxy-s5/general/how-to-add-rf-lte-frequency-bands-to-t2886059 but it didnt work. i couldnt get the right driver to show up.
Also could it have been impacted by unlocking the network without the sim card in yet?
if someone can help with skype to speed things up for live debugging that would be greatly appreciated. you can add me at [email protected] for skype.

update: so i called wind to see if they can register the phone as on the network and they said they cant put the imei on the account. what does that mean?

Wind needs d852g... Not d852... There is some old threads of people converting the rom and modem to d852g which unlocks the band required for wind.... Search for that, no idea if it works or not tho
Sent from my LG-D852

i had a g3 before and it was d852 and it worked fine...
like i said its d852. i couldnt even flash d852g in.

swapped sim cards with a friend who is also on wind and my g3 couldnt get service but my sim card worked fine on her phone.

another update flashed 852g firmware on my 852 no change. i did so with 852g firmware and 852 dll.
i also flashed 852 tot with 852g dll and still no change in network.
called virgin mobile and they see that the imei is no longer on the account.
this is such a pain does anyone have anything to help??? is there an easy way to view all the bands the phone currently have??

anyone??

Related

Use Verizon note 4 on AT&T

I got Verizon Note 4.
Verified that it is unlocked. Not stolen. No contract binded from Verizon store and through phone (Clean phone)
Android Version : 5.0.1
Location: Las Vegas
Insert AT&T sim card. No signal.
Change APN setting following the information on AT&T website. Still not working. No signal.
At&t store rep. said I need to l unlock the phone ( I already check with Verizon via phone and store)
Verizon rep. on phone said: I should be able to use the phone with At&t sim card
Verizon Rep. in store said : Galaxy note 4 won't work on AT&T. It needs to be rooted by an expert. Only Galaxy S5 or later version will work.
I searched websites and many say that they are using Verizon Note 4 on AT&T network (At&t sim card)
I just need to use phone and text message. No data needed.
Anybody can help me?
I was able to use SIM from AT&T before yesterday, but after trying to update the firmware using Software Upgrade Assistant tool on Windows 10, it's now stuck at 'searching for service'.
Did you change the network settings from global to lte/GSM?
I am reading this. Maybe a solution.
Did you try to insert a different carrier sim card and entering the unlock code?
---------- Post added at 09:27 PM ---------- Previous post was at 09:24 PM ----------
After reading post i see you have a att sim sim on verizon phone. This could be a problem as verizon and att dont play nice. Stupid question is did you actually pay for service?
cozmohoot said:
Did you change the network settings from global to lte/GSM?
Click to expand...
Click to collapse
I did. Not working
It is not working. No verizon sim card message is gone but still no signal.
sam369 said:
I am reading this. Maybe a solution.
Click to expand...
Click to collapse
Yes I did. Not working
cozmohoot said:
Did you change the network settings from global to lte/GSM?
Click to expand...
Click to collapse
dayse said:
It is not working. No verizon sim card message is gone but still no signal.
Click to expand...
Click to collapse
Yeah. Me either.
Did you do a factory reset after software update. Usually helps. Also mess with APN settings. Reboot after changing APN.
Problem solved.
Changing APN settings and reboot did not work. I just inserted the Verizon SIM came with the phone and made a phone call. Of course it's not activated, so I hang up when it reached Verizon automated system. Guess what, now SIM from Lycomobile works. H2O Wireless SIM also works. It means that it now can work with AT&T and T-Mobile network.
sam369 said:
Problem solved.
Changing APN settings and reboot did not work. I just inserted the Verizon SIM came with the phone and made a phone call. Of course it's not activated, so I hang up when it reached Verizon automated system. Guess what, now SIM from Lycomobile works. H2O Wireless SIM also works. It means that it now can work with AT&T and T-Mobile network.
Click to expand...
Click to collapse
I'm in a similar boat as you (4.4.4 on Cricket Wireless, wanting to upgrade to 5.1.1). I just want to make sure I understand what you did to restore service:
1. You had phone working on AT&T with an older Android version (KK?)
2. You upgraded to a newer version via the Verizon upgrade tool (I assume 5.0.1 since 5.1.1 is not yet available via the tool)
3. You lost AT&T service after upgrade
4. You were able to restore AT&T service by using an inactive Verizon SIM and making a phone call
Is this correct? TIA
ftkftw said:
I'm in a similar boat as you (4.4.4 on Cricket Wireless, wanting to upgrade to 5.1.1). I just want to make sure I understand what you did to restore service:
1. You had phone working on AT&T with an older Android version (KK?)
2. You upgraded to a newer version via the Verizon upgrade tool (I assume 5.0.1 since 5.1.1 is not yet available via the tool)
3. You lost AT&T service after upgrade
4. You were able to restore AT&T service by using an inactive Verizon SIM and making a phone call
Is this correct? TIA
Click to expand...
Click to collapse
Mostly, except that I tried to upgrade from 5.0.1 to 5.1.1, but found that 5.1.1 was not yet available via the tool, but the process of installing the software on windows 10 and maybe I also used the Verizon SIM during the process which might have messed something up. I updated the firmware to 5.1.1 by downloading the zip file in a thread here and flashed it through recovery. The network connection problem was then solved by making a phone call with the SIM came with the phone.
sam369 said:
Mostly, except that I tried to upgrade from 5.0.1 to 5.1.1, but found that 5.1.1 was not yet available via the tool, but the process of installing the software on windows 10 and maybe I also used the Verizon SIM during the process which might have messed something up. I updated the firmware to 5.1.1 by downloading the zip file in a thread here and flashed it through recovery. The network connection problem was then solved by making a phone call with the SIM came with the phone.
Click to expand...
Click to collapse
I just updated via the Verizon tool (BPA1 finally showed up) and it was, surprisingly, perfectly fine. I first backed up as much as I can (via Smart Switch and Helium app), then pulled my mSD card, left my SIM card in the phone, and proceeded to update. After the first boot stuff (app optimization, etc.) I soon saw the AT&T sign in the notification bar, and I was able to make a phone call without doing anything else. With all the reports of SIM card locking after updating I was worried that I might run into the same issue, but was pleasantly surprised that I didn't. I had to re-enter the APN setting as the upgrade seemed to have removed it, but after re-adding Cricket's APN I was able to get cellular data as well.
Thanks again for your help
You need to access the hidden menu and change your radio and modem protocols. There's a forum on XDA called domestic and internation sim or network unlock for spring but should work the same on verizon
fyi, i got my note 4 working on gsm using 2 different freedompop sims-the at&t lte sim gets lte via band 4.
the global sim based on t-mobile did get hpsda+
just change the apn

Need help unlocking LG G2 LS980 flashed to boost mobile.

Hey, I just need someone to point me to the right direction.
I bought my LG G2 off ebay last year, it came flashed to boost mobile. All I need to do is flash it back to sprint and unlock the GSM on the phone.
I just found this forum and don't know where to start in this process..
Im on 5.0.2
Software version LS980ZVI
Model # LS980
Thank you if you can help
this thread has everything you need
http://forum.xda-developers.com/sprint-g2/general/ls980-lollipop-update-root-sim-unlock-t3357837
After you install TWRP successfully but before you unlock the sim card, You can install the latest version ZVI that is already rooted
http://forum.xda-developers.com/sprint-g2/development/rom-ls980-stock-5-0-2-zvi-flashable-t3303163
for unlocking the SIM card I would use this procedure instead
http://forum.xda-developers.com/sprint-g2/general/ls980-lollipop-update-root-sim-unlock-t3357837
Thank you !!
Since you are on ZVI already, you could try the steps in this thread
http://forum.xda-developers.com/sprint-g2/general/how-to-root-zvi-install-twrp-t3410650
tekweezle said:
this thread has everything you need
http://forum.xda-developers.com/sprint-g2/general/ls980-lollipop-update-root-sim-unlock-t3357837
After you install TWRP successfully but before you unlock the sim card, You can install the latest version ZVI that is already rooted
http://forum.xda-developers.com/sprint-g2/development/rom-ls980-stock-5-0-2-zvi-flashable-t3303163
for unlocking the SIM card I would use this procedure instead
http://forum.xda-developers.com/sprint-g2/general/ls980-lollipop-update-root-sim-unlock-t3357837
Click to expand...
Click to collapse
Hey I did all the steps and got it unlocked but I cant to get my simple mobile sim card to work.
When I select the network mode global I have full bars, but when I try gsm/umts all my bars go away.
The phone is reading the sim card, but im not able to make calls/text. I Also get a authentication error when I try to update the prl/profile settings
did you do the twoclick procedure to unlock the sim card?
did you edit your apn? from the dialer, dial ##3282#
i am on freedompop so i changed my apn to freedompop.foggmobile.com. Simple mobile might require it to be mvno.att.net or something like that( i used that for airvoice).
tekweezle said:
did you do the twoclick procedure to unlock the sim card?
did you edit your apn? from the dialer, dial ##3282#
Yep I did the two click method but on both of my sims my phone refuses to connect/ find networks. I get emergency calls only.
I used a freedompop sim too and changed my apn to freedompop.foggmobile.com. but it still wont connect to the network. When I go into the freedompop messenger app it says. I dont have any data.
Click to expand...
Click to collapse
that;s strange. It worked for me as soon as I added my APN. Does your phone see the APN for three.co.uk and 3hotspot when you have the freedompop SIM in there?
I don;t even use the Freedompop Messenger app. i just use the sim for data. i can test the functionality of the sim slot because I have a freedompop CDMA/Sprint sim card along with a GSM one.
there are a couple of other ways to unlock the sim slot-they're all based on the same way so don;t know if anything will be different. there is a simfree.exe and there is a thread by someone named summercat for a 1 click procedure. try one of those
tekweezle said:
that;s strange. It worked for me as soon as I added my APN. Does your phone see the APN for three.co.uk and 3hotspot when you have the freedompop SIM in there?
I don;t even use the Freedompop Messenger app. i just use the sim for data. i can test the functionality of the sim slot because I have a freedompop CDMA/Sprint sim card along with a GSM one.
there are a couple of other ways to unlock the sim slot-they're all based on the same way so don;t know if anything will be different. there is a simfree.exe and there is a thread by someone named summercat for a 1 click procedure. try one of those
Click to expand...
Click to collapse
yep thats the first apn I see "three.co.uk"
im gonna tot back to zv8 and try this one more time or im just gonna go with ring plus or ting.
But thanks for all the help.
And you used ##3282# to add the new apn, correct?
I would go down to zve, then do the Ota update from sprint to zvg or zvh, then do the unlock and root and sim unlock. It's worked fine for me on zvh and zvi.
Sent from my LG-LS980 using Tapatalk
tekweezle said:
And you used ##3282# to add the new apn, correct?
I would go down to zve, then do the Ota update from sprint to zvg or zvh, then do the unlock and root and sim unlock. It's worked fine for me on zvh and zvi.
Sent from my LG-LS980 using Tapatalk
Click to expand...
Click to collapse
Yep, I enabled the lte/cdma, rebooted, then enabled gsm, rebooted and I got it to say freedompop on the lockscreen but after a couple of min. It went back to searching for networks.
im gonna try zve to zvg with the two click method
Good luck. The way you know it is supposed to be correctly installed is that your boot animation changes for the yellow sprint spark animation to some swirly wavy rainbow. The carrier image gets swapped to a gsm version.
Sent from my LG-LS980 using Tapatalk

sim card.

my vs985 is 1 yr old,rooted,all of a sudden my phone starts this problem with sim card non read..I've kdz,and tot all the way back to 10b,phone works great at10b,then stumproot(xda) and sim cards unreadable,or searching for global reading,it doesn't makeany difference to the setting of global or CDMA etc,after 10 times I still lose sim card when I root,I am on 10b root now however to twrp to jasmine or 47a I lose the sim. I'm staying on 10b root for now as i have no choice,any help is greatly appreciated..
jlb1959.01 said:
my vs985 is 1 yr old,rooted,all of a sudden my phone starts this problem with sim card non read..I've kdz,and tot all the way back to 10b,phone works great at10b,then stumproot(xda) and sim cards unreadable,or searching for global reading,it doesn't makeany difference to the setting of global or CDMA etc,after 10 times I still lose sim card when I root,I am on 10b root now however to twrp to jasmine or 47a I lose the sim. I'm staying on 10b root for now as i have no choice,any help is greatly appreciated..
Click to expand...
Click to collapse
You'll need to flash the 35b bootstack before you flash the ROM for things to work properly on 47a(not sure about jasmine). Read bullet point 5 for a link for the boostack... https://forum.xda-developers.com/ve...t/vs985-46a-stock-flashable-firmware-t3304365
did that.my phone started acting up that my sim was searching for global setting while on 47a for over a year,was giving a suggestion to tot back to stock the start over at 10b,my problem is whether I tot or kdz as soon as I root with stump(from xda site) I get sim non readable and searching for settings.this happens well before I even get to bootstocks,or ROMs.this is while trying to get it rooted on 10b,I've read many people are having a problem with sim cards..obviously tot/kdz gets me to stock with no problem,but trying to get from 10b upgraded is where the sim acts up..
as of now,it works and doesn't work.nothing to do with bootstacks,as I'm on 47a and it didn't work,I rebooted and it did work..then 2hrs later it screwed up again..not sure what it is....
download network settings guru apk and choose bands or *#*#4636#*#*
maybe your problem is something else...
https://forum.xda-developers.com/lg-g3/help/sim-card-t3472164/page3
jlb1959.01 said:
did that.my phone started acting up that my sim was searching for global setting while on 47a for over a year,was giving a suggestion to tot back to stock the start over at 10b,my problem is whether I tot or kdz as soon as I root with stump(from xda site) I get sim non readable and searching for settings...
Click to expand...
Click to collapse
OK...I really need to read more gooder So root is killing your signal somehow. Strange...
Can you grab some logs and post them please? Maybe a log before root when things are working, and one after root with a toggle of airplane mode a couple times to see if it kicks an error into the log and hopefully provide a lil info.
Also, does anything in the "about phone" settings info change after you root/lose service? For ex: unknown baseband, no imei, etc.
yes that's the main problem,I lose ime as well as phone number,and the phone says no sim card,and searching for global setting..if I reboot I may get sim card working but 9 out of 10 times the phone sim is unavailable.example is today,all day the phone worked great,then all of a sudden it lost sim card,no imie,phone number..after pulling battery and rebooting 3 times its working again.I'm on rooted 47a.
+1 For network signal guru, I had to unlock the other bands using that program. It took a few minutes.
It seems that the Verizon variants soft-lock the radio bands.
update this morning,when turning on my phone,it reads sim card searching for global settings,after pulling the battery it reboots and reads sim found,search for settings,global found,and phone works normal??, now if I tot to stock,phone is normal at 10b,then root,twrp etc and sim card will not read,after pulling battery it reads sim searching for global settings,4,5 seconds and phone is OK,then bootstacks,47a and lose sim,then pull battery and go thru the exact same thing,now I've gone to Verizon when sim is unreadable and with a new sim I still get unreadable sim,with no imie,no phone number??...

LG G3 D851 shows full bar signals but no service

Hey guys i'm having some problems with my lg g3 d851, since the screen of my beloved lg g2 died after 2 years and a half, my friend gave me his lg g3 to use it as a tablet since the phone doesnt recognize any signal at all, right now is running the stock rom for android marshmallow, everything works fine except for the signal that either always keeps in "no service", i already try to put another sim card on the phone and its showing the same problem, already checked the IMEI on the swappa blacklist and everything is okay, here are a few screenshots, any thoughts on how to solve this problem would be very appreciated thank you!
Have you modified the APN settings under mobile networks?
kfcherry said:
Have you modified the APN settings under mobile networks?
Click to expand...
Click to collapse
hi thanks for replying, yeah i already modified the APN settings under mobile networks with the APN of my carrier that is IUSACELL (AT&T México) and is still showing the same problem "no service" or "searching"
I had the same problem, try installing another modem, or send me an pm, I have the same mobile company (right now I'm having some problems with the at&t mexico)
I am having a similar problem with my d851 30g. It isvnot rooted and running stock android 6.0 tmobile rom. I am with movistar (mexico) it will have signal and be on the network and then eject the sim saying invalid then reset. Did factory reset. Movistar sim worked for about an hour and then same thing. Have a s from telcel switched and no problem till this Morning. Did the same thing and restarted. Recognized the sim and all fine. I am new to this and could use a little help. As it is connecting with the other sim and not my movistar sim. Possible software issue or corrupted sim?
Thanks in advance,
Alex miller

SM-N975U Att note 10+ service issues

I have a att note 10+ that I sim unlocked it will take a Verizon sim and work 100% but it will not work with straight talk i have no service can't call text and no data every once in awhile a text will get thru but can anyone help me with this I can't root because I can't oem unlock unless there is another way any help would be appreciated
ackaite said:
I have a att note 10+ that I sim unlocked it will take a Verizon sim and work 100% but it will not work with straight talk i have no service can't call text and no data every once in awhile a text will get thru but can anyone help me with this I can't root because I can't oem unlock unless there is another way any help would be appreciated
Click to expand...
Click to collapse
Did you set the APN information correctly?
Also are you using the N975U1 firmware or the standard AT&T firmware?
Are you using the BYOD sim card from straight talk?
What have you done over the phone with Straight Talk as far as troubleshooting? - this one can be important. If the phone isn't working with straight talk only it maybe a configuration (apn setting) or provisioning issue.
Are you sure the device is compatible with the area or region your in?
What provider/tower (Verizon, AT&T, etc.) does straight talk have you going through?
More information on what you have done to setup the phone for straight talk, troubleshooting steps you have taken, what information straight talk may have provided (etc. etc.) will help others be able to help you. Providing little or no details makes it rather hard to offer any help.
The apn won't let me put dun in the type I sim unlocked it with a puk code and got strighttalk byop I tried flashing the U1 firmware to it wouldn't take it so I did a Verizon firmware thinking that might help and same thing with the striaght talk it doesn't wanna work i put a Verizon sim in it and it works just like it did on ATT so I'm confused as to why the straight talk sim won't work they can't figure it out on their end either
I factory reset the phone reset network settings did just about everything I could with the phone besides it being funny about the apn cuz it says apn cannot be changed on this device if you put dun in the apn type i dunno the only thing I notice is when the Verizon sim card is in the phone the network mode is set to global whereas with the striaght talk its LTE/CDMA and it won't let you change it to global
ackaite said:
The apn won't let me put dun in the type I sim unlocked it with a puk code and got strighttalk byop I tried flashing the U1 firmware to it wouldn't take it so I did a Verizon firmware thinking that might help and same thing with the striaght talk it doesn't wanna work i put a Verizon sim in it and it works just like it did on ATT so I'm confused as to why the straight talk sim won't work they can't figure it out on their end either
Click to expand...
Click to collapse
Straight Talk uses different mobile providers to offer service different areas.. They utilize Verizon, AT&T, Sprint and T-Mobile (Sprint and T-Mobile have merged recently, but Sprint towers are still active).
I have seen posts across the internet that indicate you should be using the U1 firmware on the phone.. I would make sure your converting the phone to the U1 firmware properly.
If I recall correctly (this is how I did it previously) when flashing the U1 firmware make sure your doing it without the sim card installed and using the non home_csc file. Factory data reset the phone after you successfully flash the U1 firmware and then insert the sim card after setting the phone back up (so it can apply the new sim/network settings).
I would strongly suggest you do not restore a backup during initial setup when you do this. If you restore a backup it may restore previous network settings/configurations that were for what you had previously.
If flashing U1 firmware doesn't help (and since this this is a Straight Talk specific issue) then it's more then likely on the end of Straight Talk. I would call them and make sure that your sim card is the correct one for the cell towers they have you going through and the phone you have. Using an incompatible sim card (or one that is faulty) can cause issues like this. You can also have them send you another sim card to try.
Also contact them to make sure the service is properly provisioned and activated on your phone. Double check the APN with them, and see if they have an alternative one to try. It is also possible that a service outage maybe (or issue with Straight Talk internally) in your area, so I would call them to make sure that neither are not the case here.
ackaite said:
I factory reset the phone reset network settings did just about everything I could with the phone besides it being funny about the apn cuz it says apn cannot be changed on this device if you put dun in the apn type i dunno the only thing I notice is when the Verizon sim card is in the phone the network mode is set to global whereas with the striaght talk its LTE/CDMA and it won't let you change it to global
Click to expand...
Click to collapse
The Global setting doesn't really matter in this case and your phone will be set to use the towers that Straight Talk has you going through.
The only thing that I can think of that would be a problem with network mode is if your sim card from straight talk is meant for a different provider then the towers they use in your area (i.e. sim card is for AT&T but the provider they have for the area is Sprint).
the straight Talk sim works in other phones no problem a s8 and a older note im thinking att has something in the software to block other apns i dunno i unlocked it with a PUK code and flashed verizon firmware on it thinking i could get passed it but the verizon sim works 100% and the att sim works 100% too but a straighttalk sim card (verizon) towers the phone tries it shows 4g and disappears and then it shows it has service but cant call it just says emergency calls only
ackaite said:
the straight Talk sim works in other phones no problem a s8 and a older note
Click to expand...
Click to collapse
I would not use older phones as a means to say the sim card is good. Besides that's irrelevant to what is going on with the Note 10+
ackaite said:
im thinking att has something in the software to block other apns
Click to expand...
Click to collapse
Then this means one of two things... Either you didn't get the phone unlocked or else you did not convert to another carrier (or the U1 firmware XAA region) correctly.
If your using the unlocked firmware (U1 XAA region) then you should be able to edit the APN. If not then you should be able to create one.
ackaite said:
i dunno i unlocked it with a PUK code and flashed verizon firmware on it thinking i could get passed it but the verizon sim works 100% and the att sim works 100% too but a straighttalk sim card (verizon) towers the phone tries it shows 4g and disappears and then it shows it has service but cant call it just says emergency calls only
Click to expand...
Click to collapse
That sounds like either the sim card isn't good, the phone was not activated/provisioned properly in there systems (call them and double check IMEI and model information), the phone is not compatible with the service they offer in your area (I suggest using the XAA region U1 firmware in this case) or else your phone is not fully unlocked.
I would also suggest google searching or else asking them for any updated or alternative APN's to try. It maybe very likely the one you have is not suitable for the phone/area... It wouldn't be the first time I have had an issue similar to this like this.
I am opt to believe the first 3 are the most likely scenarios since the phone works on Verzion with the sim card per your indication.
Yeah and the only reason I tried the older phone is to see if the sim card is activate with the number and the phone itself pulled the apn from network when I tried to flash to U1 the phone gave me a error but it took the Verizon firmware for the 975U but its still not working do you know of a good link for the firmware your talking about so I can try that
ackaite said:
Yeah and the only reason I tried the older phone is to see if the sim card is activate with the number and the phone itself pulled the apn from network
Click to expand...
Click to collapse
From personal experience I would advise in the future you don't do that. When you activate the phone you should activate the one you are using and definitely do not use an older phone to activate a newer phone. I have had many problems with this in the past as provisioning for an older phone didn't always work for my newer ones..
ackaite said:
when I tried to flash to U1 the phone gave me a error but it took the Verizon firmware for the 975U but its still not working do you know of a good link for the firmware your talking about so I can try that
Click to expand...
Click to collapse
I waited for you to give more information on the issue, but you didn't. So I am sorry, but if you don't provide the details of what is going on it makes helping you very difficult. You didn't say what error you are getting, what the firmware version(s) are of what your trying to flash and what is currently on the phone.
Here's the last piece of help I can offer now.
I can tell you that the following can be found on the forum by searching:
Links and how to obtain the firmware - Multiple threads asking the same question exist here. Also Frija, SamFirm, SamMobile are just a few examples of what can be found referenced here.
Bootloader version(s) - what will happen when you try to downgrade and what will happen (along with a important thing) when you upgrade.
Websites to find firmware - SamMobile and some others have been mentioned.
Patched Odin - In case you need the latest version it has been mentioned here already.
I can also tell you that by using Google and searching for SM-975U1 XAA on Sammobile does in fact work.
Brother give me root file for note 10 plus SM-N975U android 10 version one Ul version 2.5 plz help me

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