Develop Bugs

s620 broken screen please help

Fragility of the Dash
I am new in this forum and i am considering buying this phone. I need a phone that will last me at least a YEAR and a cheap smartphone. This seems to be a good phone. The problem is that i have heard many people breaking the lcd screen . How fragile is this phone? If it is that fragile of a phone, please recommend a good cheap screen protector. Thanx

I personally think the phone is built very well, and is quite solid.
No phone is meant to be dropped, but it does happen from time to time by accident of course.
The bigger the screen, the more chance it has to crack.
I have dropped my Dash twice on concrete in the case, no problem..
If I had dropped it outside of the case, chances are it would probably crack the screen at least one of those times.
Smartphones are not meant to be slipped into the back pocket, their target audience is the business person.

I agree with you guys, but a silicone skin is in part like to buy an insurance. I´ve dropped accidentally my dash a couple of times and the story would have been different if no skin is wrapping my phone.
Investment of 5 bucks is worth.

I droped my dash a few times and is still working, one thing i did was get myself a case to cover the phone, i hate when the screen gets scratch when you have it on your pocket. But overall personally the dash its a really good and reliable phone.

Great Phone
This phone is the best ive had ever... before this one was a blackberry pearl, hated it. I have loved every second of owning my dash. got it for 50 bucks and have dropped it on a couple of occasions, just dings and dents on the hard plastic/rubber casin, thats it... nothin wrong with the screen
p.s. runnin rickwyatt's newest rom and it is freakin awesome

I am probably the most anal person you would ever meet when it comes to my phones (as an example I have phones well over 5 years old that look brand new). No scratches, dents or dings will do. I bought a hard shell cover that snaps over the entire phone and I use a scratch proof screen cover. I have on occasion dropped my Dash and it never has had a problem.

This is a good phone, I dropped it a few times and works perfect still... Haha and especially if you upload the new rom you will rock it straight pimpin haha...

I live a little rough, and where I go, Dash goes.
When it falls out of my lap as I get out of my truck, and it lands on asphalt it seems to be okay, though I hold my breath till I see it function. It has slowly collected dings in the chrome edge. My truck is a bit high, to be fair.
If the alarm goes off in the middle of the night and you fling it with all your semi-conscious might because the end button wore out and you cant turn it off, however, it will probably break. Depends on your arm, I suppose.
It is not fragile compared to your average phone, but it has glass parts and they have their limits. As for the buttons losing function, I do use the bechooie out of it all day, every day. A lot.
Get insurance, take care of it. Respect your tool.

I had the same reservations about this phone as I considered it over a Blackberry Curve this past November. I googled on it and the stories of the cracked screens really made me nervous. People were stating that they would just crack on their own it seemed.
But since Suncom ran out of inventory on the Curve during that time, it narrowed my choices and I really liked the features of the HTC S621, so I decided to go with it.
So far (knock on wood), the screen has held up just fine. I even dropped it once on our very unforgiving hardwood floor, that rests on top of a concrete slab. It was not in any sort of protective case. It fell hard enough for the battery cover and and battery to fall out. I just knew that was it for my phone. But I picked it up, looked at the screen, no cracks. Reinstalled the battery and turned it on, everything functioning the same. Of course every drop could have a different result, depending how it lands and such. I may not get so lucky if that happens again.
Going back to all the nightmare stories about the screen cracking. I'm wondering if these were earlier versions of the HTC S620's issued by T-Mobile. Perhaps with later revisions of the HTC S620's or S621's they fixed what was ever causing the cracks to occur.
Anyways, I love the flexibility and the level of customization that can be done with this phone. I've already flashed my phone many times, and have tried all sorts of stuff on it. This phone is great for people who really like the ability to tweak their phones.
Thank you,
Tim

I don't know why people think the S620/Dash is "fragile"; mine has held up wonderfully. The only thing that is remotely fragile is the screen, which WILL break if you hit it hard enough (as it does on EVERY phone). The good news is that the screens are pretty cheap on eBay (US $25), and they are decently easy to replace. I made a tidy profit repairing and reselling a friend's Dash that he smashed while he was drunk.

I have owned my dash for a year and a half and have had no problems. I think a lot of the cracked screens were from back pockets and tight jeans...lol. I always use the pouch and have dropped it a few times. Nothing has ever broken, even the time I got out of my truck with the phone in my lap and it fell and I ended up punting it a good 8 feet with the battery going one way and the cover and phone another. Treat it well (most of the time) and it will last.

what a GREAT TOUGH phone
i have dropped my dash 3 or 4 times.. hard too! i have seen it land on its edge and once face dowm... not a thing happened to it except a ding where it hit on the cornner,, and the face looks great... not to mention,, the phone itself rocks too... (as long as you ditch the T-MO ROM) lots to do with it, and holds a good charge...
well worth the $$$$$

I dropped my Dash a few times on the concrete and it never got anything more than some scratched on the silver outer band.
I decided to do a little test for you all. So this weekend I ran my Dash over with my car just to tell you all what would happen. (Yeah, that's why I did it. I knew there was a reason.) It broke. The LCD is busted and the body no longer fits perfectly together. The middle of the keyboard looks a little indented as well. I can still make and receive calls, even via bluetooth.
Now since I helped you all, anyone want to help me get a new one? I don't mean to hijack the thread (and I've read a few others on the subject.) Am I pretty much hosed at this point ore should I try sending it to one of the repair places like pocketpctechs.com?

How to remove single scratch from screen?
Hello. I make stupid single scratch to my screen. How to remove it? I expect some home-style solution .

IS it bad
littleclown said:
Hello. I make stupid single scratch to my screen. How to remove it? I expect some home-style solution .
Click to expand...
Click to collapse
Mine has buncha little ones but dont distract from a beautiful machine

Most commercial scratch coverups are liquid acrylic-based. Even some liquid floor polishes (like "Future" in the US) can be used to hide some scratches. If it bothers you that much, there are people on eBay selling full housing replacements for the phone.

Try to use toothpaste, I heard that it works just run a little toothpaste and brush for a few minutes on the screen and then wipe it off. Usually this helps out quite a bit so give it a try.

Depending on how deep the scratch is, there are different methods you can use.
If you use Future to cover it up, be aware that water dissolves it.

My screen Died!!
Hi, my Dash screen turned completly white with a Black Stain in the middle like ink..does this means my screen died completley or do u think there is anything I can do to fix it?? I think something got burned inside...

It sounds like your lcd is broken. It should look like a puddle almost. I imagine you hit it or something. That does not have to be the case. It could just happen. that's wha they do sometimes when they go black like that. There is nothing you can do to repair that. Replace the lcd or the phone. That's it.

[War Stories] Have you dropped your One X? How did it fare?

Anyone been unfortunate enough to drop your One X? Or bring it to endure any other cruel and unusual (or mundane) punishment?
How did it fare?
Things like, what case did you have, and how far did you drop it from? Did it break? Or hold it's own?

i dropped once. no case no guard about chest height probably 1.5m. no damage and screen flicker disappeared dont know what happened but it was magical
Sent from my HTC One X using xda premium

I don't know how I did it, but I somehow managed to launch my phone halfway across the floor and face/screen-down onto laminate floor. No damage, but it went with such a bang that I really expected to see a crack!

Mine slipped out of my hand while I was drunk, hit the ground and then I kicked it and it slid for about 3 metres.
Result was a nasty dent on the lower left corner and a scratched camera lens.
Think the phone escaped much worse damage by some good luck.
Edit: Should also mention that the glass popped out of the body on one side, and had to be clicked back into place.

Dropped mine with no case from a hight of about 3.5 feet. It fell face up onto a linoleum floor, hit on a corner and then slid a few feet.
There was no visible damage anywhere. With all the noise it made and as much as it slid I expected scratch on the polycarbonate or a cracked screen at the corner. Was please to see it was perfectly fine including the camera lens. I think the polycarbonate is pretty sturdy.
The lens and screen are the areas to be concerned about.

Dropped mine from 1.5 meters height with the screen side to the ground on a sidewalk. After it got dropped it made a slide on the sidewalk for about 15 cm.
I really thought it would had scratches on the screen or something, but it didn't. Only a little minor scratch between the screen and the body.

Used for a bit of emergency navigation in the ash-tray of our car (Sensation fit in there perfectly) it slid out on a corner, about 6 inches. Slid over metal or grit because it got 2 scratches on the glass along with a nasty little gouge at the start of one.
I can live with it, I know Gorilla Glass is not magical. Got screen protectors now.

Mine slid out of my hand while I was sitting on the edge of the Mississippi river, faced down across the grass and then onto some rocks. Got some small scratches in the screen I'm gonna wait a couple months then replace it using ensquare

Dropped mine, screen popped out, but since then damn good battery life. Really wierd.

Sckank said:
Dropped mine, screen popped out, but since then damn good battery life. Really wierd.
Click to expand...
Click to collapse
screen popped out?

Sckank said:
Dropped mine, screen popped out, but since then damn good battery life. Really wierd.
Click to expand...
Click to collapse
i guess the screen pop out from left side.. am i right?

yup most likely left side

Did not fair well atall.. Two massive dents/scratches on the right side
Sent from my HTC One X using XDA

culac said:
Mine slipped out of my hand while I was drunk, hit the ground and then I kicked it and it slid for about 3 metres.
Result was a nasty dent on the lower left corner and a scratched camera lens.
Think the phone escaped much worse damage by some good luck.
Edit: Should also mention that the glass popped out of the body on one side, and had to be clicked back into place.
Click to expand...
Click to collapse
God that sounds horrible. I would of cried if I saw that incident happen to this beautiful phone.
Sent from my HTC One X using Tapatalk 2

I was doing cardio at the gym on a treadmill. The phone was resting on the display area so I could watch a TV show while doing my steady-state cardio session. When I finished, I got off the treadmill without taking my headphones out of my ears, I accidentally hit the cord and it yanked the phone off it's resting place, it hit the safety-bar/arm rail thing, and then hit the plastic border of the treadmill, and then landed on the carpeted floor. After I resumed my breathing and my heart started beating again, I picked it up and there was only a tiny smudge on the back which rubbed out with my finger. It didn't even turn off. This was with no case.
Yikes.

No Damage
No case/protectors on mine. It slipped out of my hands while sitting & bounced/slid .5 m on a hard tile floor. I expected something, but it came away unscathed!
Still getting both a case & screen protector, just to be safe

UnlockedNand said:
God that sounds horrible. I would of cried if I saw that incident happen to this beautiful phone.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
I wasn't far from it but just thankful the phone still does everything it should. The scratches on the camera were around the metal rim so no effect on picture quality.
I ordered a case for it the next day.

I was walking to the kitchen while replying to an SMS.
Kitchen almost reached, I was at the estabilished goal! Let's put the phone in its pouch.... OH NO!
I've accidentally launched it, dunno how, on the floor with the screen faced down: the whole thing happened in like one second, but it was an hard and LONG second (felt like 30 seconds), with me there with the pouch in my hands and the X falling on the floor.
I walked and took my One X, raised it from the floor carefully.......
...
...
...
...
( suspance time )
...
...
...
...
......and it was surprisingly perfect! Not a scratch, but something really not noticeable on the lower right corner of the phone shell.
That was a real horror movie
The EternityProject Team Manager & Main Developer,
--kholk

culac said:
Mine slipped out of my hand while I was drunk, hit the ground and then I kicked it and it slid for about 3 metres.
Result was a nasty dent on the lower left corner and a scratched camera lens.
Think the phone escaped much worse damage by some good luck.
Edit: Should also mention that the glass popped out of the body on one side, and had to be clicked back into place.
Click to expand...
Click to collapse
A dent? Like the plastic is bent inward as metal would be? Or there's like a chunk of plastic missing (rubbed away?)
Anyhow...
I'm glad to hear it fares well in minor skirmishes!
Looks like the choice to spring with a phone with Guerrilla Glass was a good move (Can anyone attest to it being better than other screen materials?)
Also, from the sound of it, the claims that the One X is "flimsy" don't seem quite as sturdy as the phone itself? What do you think?

I've dropped my 3 times so far, well technically I've dropped it twice and thrown it once.
The 2 times I dropped it were both onto carpet so did not damage the phone ( from about 60cm once and 80cm the second time)
The time I threw it was from about 50cm high and about the same distance out onto laminate flooring because I was using it in the bath and had finished with it, was fine on this occasion too.

Any cracked screens?

Just wondering how everyone's phones is holding up since there aren't any real good protective cases or user drop test videos yet. I haven't dropped my oppo yet but I'm curious to find out who has and how the phone stood up to the fall.

I have for sure had some issues and I am not happy with them. somehow my screen has scratches on it, in 2 or 3 places. In the very top right corner it is starting to look like air bubbles under a screen protector, where the screen glass actually looks like it is coming off. It has fallen once, and bounced, the bottom corner of the bezel is damaged due to the fall. The scratches appeared on my screen weeks before the fall.

jawain said:
Just wondering how everyone's phones is holding up since there aren't any real good protective cases or user drop test videos yet. I haven't dropped my oppo yet but I'm curious to find out who has and how the phone stood up to the fall.
Click to expand...
Click to collapse
I took off the screen protector as it wasn't fitted properly in one of the corners, I have ordered more as the screen is a dust magnet. I have ordered the iFace Mall cases for my phone, it's so annoying having to order accessories from China because no-one in the UK seems to sell them.

I dropped my oppo twice by now.
The first time from about 30cm on tiled flor, and the second time yesterday from about one meter on tiled floor.
At the first fall it falls on the upper left edge, there you can see that the metalframe had prevented more damage.
At the second fall it fall on the display side. Now the "plastic frame" arround the screen prevented damage to the screen.

Ha I managed to drop mine today as well about 3 1/2 feet on to hard concrete and it bounced on 3 corners and the back cover popped off. I just knew once I picked it up that it was done for but the screen was untouched and the metal bumper took allot of the impact. If this would of been my old iphone it would of certainly cracked. Very happy with the durability of this phone.
Sent from my X9076 using xda premium

I just bought oppo find 7 last week because of the good spec they offer but I was dissapointed with it after only 1 week. My oppo have been heating up frequently and sometimes a bit lagging. My phone was very hot on the first day itself while I was just setting up my new phone such as installing app and sync my account. I can feel it even with the casing. And it also a bit laggy when wake up from sleep. When I double tap, the screen will wake up but I need to wait few second before it respond. Sometimes I need to double tap to off and on again a few time only it works. Its sometimes get annoying when you want to access your phone quickly. But this, I still can bare with but what finally drew the last straw is the fragility of the phone. I always put my phone in the small pouch inside my handbag. And yesterday when I come back home, I found out the screen on my phone is crack. I was so shock and try to recall what I did and I remember when I ask my friend to pass me my bag, she did put down my bag on the table a bit harder. And that's the only thing I think can think of that cause the most impact. I was so sad and disappointed with oppo because the screen crack just because of this small impact even though its protected with a casing and a curve hd tempered glass. Its so different from what was advertised with the toughness of their guerilla glass if it can't even withstand this small impact which other phone brand have no problem with it. This experience is making me doubting the quality of oppo phone and its only been a week since I bought it. Now my friend and family also starting to doubt oppo phone since what happen to my phone.

Well a week ago my oppo fall on the road, cracking on the left side, top of it
I use a protective case of transparent plastic, but on the corners, near the screen, doesn`t protect well....:crying:
Finally, some days ago i discover that the cracks, are from my Nilkellin screen protector, and not the Gorilla itself!:laugh::laugh:
I order another Nilkellin H9 and im very happy to make the investiment on this, because it seems it really protected my screen!:angel::angel:

cracked and dead
Lets start this out with a disclaimer... I HAVE NEVER HAD A CRACKED SCREEN BEFORE... but I managed to be in a hurry one day at the store getting my son out of his car seat and dropped my phone from waste height onto the concrete... poof, the screen is killed and all touch responsiveness gone.. So, I order a screen off aliexpress, it gets here and I install it.... Two days later I'm on a bike ride up my favorite trail (phone in a padded pocket of a backpack) and I ate hit a rock coming down forcing my balls into my handlebars but overall still staying on the bike. Get to the bottom of the mountain, take phone out to turn off the gps, and there is my nice and new screen cracked again... again with no touch response.
Fast forward like 4 months and I finally calmed down enough to order another screen and try again. Let's see how long this one lasts, lol.... This time I did order a tempered glass screen protector from the get-go, so hopefully that helps.

Hi giznad. You replaced the screen or led the task to a technician? I can't find a video for the Find 7a. It was dificult to do?
Thanks.

*Updated* Hav'nt had a Screen Protector or Case on my Note 7 since the recall ...

Welp ... Fast forward 5 days, and I caught it in direct sunlight and this phone is just riddled with light scratches, you have to hold the phone just right and have the perfect lighting to see. But they're definitely there. Especially the curved edges for the phone goes from flat to curved, almost as if right before the glass curves down the glass is right up just a fraction of a mm ...
I apologize to anyone I doubted!
I coddle this phone like an egg ... and still scratches .... The places I have scratches are the bottom back center (looks like a popular place if you search Note 7 scratches) and the bottom left corner of the front down by the capacitive button.
Both "patches" of scratches looks like they were rubbed off something rough, the scratches aren't deep, but you can still feel them with your nail ever so slightly and in the light the patches look dull compared to the rest of the phone. I'd bet they'd probably buff out, but I'm not gonna bother trying at least with this phone.
Never dropped, always in my pocket by itself, never slide it across the table or my desk or anything. I usually set it on something on my desk like a piece of paper and then slide the piece of paper around instead of the phone, so the back doesnt rub off anything, the paper eats the friction and not the phone.
Sad ... for sure, But luckily I have a replacement that just came in this morning sitting at home that i haven't opened yet, I think before I even set it up or anything I will protect it front and back ... damn shame, I had so much faith in this phones durability and didn't want to believe it was so scratch prone, but I was wrong.
Looks like Cases and Protectors from here on out!
I advise everyone who cares about their phone to do the same.
I'll slap some pictures up of my scratches as soon as I can get some taken.
----------------------------------------------------------------------------------------------------------------------------------
ORIGINAL POST:
So ...
Since the day or so after the initial recall I decided for once in my life I'll throw caution to the wind and take the plunge of no case or screen protector on my phone, It made me a little sick to my stomach to peel off the screen protector and case and take off for a busy day of work and school with nothing protecting my phone from damage. I figured I'd see a plethora of scratches by the end of the day, and I was able to try this test out because of the recall and Samsung promising to take the phone back regardless of the condition. To my surprise, nothing, not a single scratch, day 2, same and so on.
Fast forward a few weeks, recall phone is traded - STILL IN PERFECT CONDITION, not a screen protector or case has touched it in weeks. Granted I still coddled it, but no different than I would any phone I've had, and I treated the phone like it had a Screen Protector and case on it. Threw it in my pocket, laid it on my desk at work, sat it in my center console in my truck etc. Not a single scratch or dent.
Trade the phone in on Sept 21st and got my new "Safe" Note7, decided that I finally felt comfortable with going "Naked" on my phone after the recall device and have since, so about another week with my "Safe" device and still not a single mark or scratch to be found. I'm actually in the process of getting a replacement for my replacement through Samsung, nothing major, just a lack of quality control on Samsung's part that I have an issue with with this replacement device and Samsung is giving me no hassle about it. I assume my phone suffered from the rush of trying to fix the recall ... but who knows.
Anyways, I will continue going "naked" on this phone, I have no reason not to. And a screen protector just destroys the feeling of this beautiful phones feel and functionality, and really so does a case. i own the LED Wallet case which I love and plan to use here and there, and I probably own around 20 other various cases that I'm sure I will use for fun here and there, But for the most part I've felt the "Naked" feeling and there's no going back lol.
Point of this thread is, I'm not sure how people that are complaining about this phone being "easily scratched" are treating their phones, or if they maybe got defective glass or something. I haven't had a single problem, and when i say I'm anal about my phones it's an understatement, and I feel 100% confident in using this phone protection-free on a daily basis. Obviously you still have to take care of this phone and be extremely careful .... it's made of glass after all. And I cant endorse its drop capabilities lol, That i have no idea of, and hope i never do. But for anyone wondering how this phone holds up with no protection and a pretty active daily use ... so far with my Note7 ... perfectly fine, still looks like the day I opened it.

What issues did you have with your replacement that has caused them to replace the replacement?
This is an interesting test to run - i still have my original one, and the replacement, because Samsung decided the closest drop-off location for me is about 3.5-4 hours away without traffic... I'll be waiting until they call and give me another method to return it. Think I might carry it around and see how it holds up... would be an interesting test, as I'm pretty hard on my devices.

really good to hear your note 7 not scratching easily, I think most ef the people posting geting scratches out of the blue, were careless, honestly not remembering what could have probably scratched their phone, it just takes 2 or 3 people reporting the same thing to drive many others real paranoid, I got my note7 on 29th Aug, and not a single scratch, I treat my phone as any other one, if you spend a sizeable ammount of money, the best way to do is use common sense, and normal level of care

I've never used a screen protector on my original and now replacement Note and all is fine. Now I definitely use a case cause i find this phone too slippery without one... I do take caution, always put it down/away if distracted with something else and never place it in my pocket with anything else like your supposed to.
Sent from my SM-N930P using Tapatalk

asaqwert said:
What issues did you have with your replacement that has caused them to replace the replacement?
Click to expand...
Click to collapse
The metal bezel on the left hand side of the phone is sharp, like almost razor-blade sharp. You cant see if from looking at it, but you can scrap your hand off it and it feels sharp and uncomfortable to hold. and the corners of the phone where the back glass meet the metal is also sharp on all 4 corners, the right side of the phone is smooth as silk though. very weird, but almost seems like it was clued together fast and off centered and shipped out to meet demand. $900 for a phone i HAS to be as perfect as possible, but this one wasn't forgivable.
winol said:
really good to hear your note 7 not scratching easily, I think most ef the people posting geting scratches out of the blue, were careless, honestly not remembering what could have probably scratched their phone, it just takes 2 or 3 people reporting the same thing to drive many others real paranoid, I got my note7 on 29th Aug, and not a single scratch, I treat my phone as any other one, if you spend a sizeable ammount of money, the best way to do is use common sense, and normal level of care
Click to expand...
Click to collapse
Yep, just be careful, life happens and that's not up to you, but if you're careful and conscious of your phone on you you should be alright, my wife is horrible about that, I drive a beefed up semi-lifted truck and EVERY time she goes anywhere with me, she places her phone on her lap and then hops out of my truck forgetting the phone was sitting on her lap. Drives me nuts. Her Note 4 has seen some shxt in its day, but still looks good and functions perfect, she wants to upgrade to a Note 7 which i hope she does, but shes gonna have to start paying more attention, because one of those falls out of my truck is going to destroy a Note 7 lol. Clumsiness for the most part can be prevented, just being aware, my phone is the most expensive thing I carry on me, so I always make sure its protected, and to be honest I've seen people smash phones wrapped in tempered glass screen protectors and otter-boxes, stuff happens, but I do my best to avoid it.
Itchiee said:
I've never used a screen protector on my original and now replacement Note and all is fine. Now I definitely use a case cause i find this phone too slippery without one... I do take caution, always put it down/away if distracted with something else and never place it in my pocket with anything else like your supposed to.
Sent from my SM-N930P using Tapatalk
Click to expand...
Click to collapse
Oh this phone naked is like holding a wet bar of soap, its horribly slippery, But I guess that's the price you pay for a beautiful glass device lol I enjoy the way the glass looks and feels, but I do fear the slipperiness of it, so for me again anytime I pull mine out of my pocket I always ensure my grip is on point, anytime I feel the need to "whip" my phone out really fast I take a breath and realize that i don't actually need to lol, and when I hold the phone, i comfortably hold it with my pinkie finger under it so the phone rests on my finger. Bottom line ... take care of your stuff and be mindful and you should be alright, people treat phones like crap then complain that it cant take a beating ... drives me nuts ... its glass. Treat it like a $900 piece of glass lol.

Welp ... Fast forward 5 days, and I caught it in direct sunlight and this phone is just riddled with light scratches, you have to hold the phone just right and have the perfect lighting to see. But they're definitely there. Especially the curved edges for the phone goes from flat to curved, almost as if right before the glass curves down the glass is right up just a fraction of a mm ...
I apologize to anyone I doubted!
I coddle this phone like an egg ... and still scratches .... The places I have scratches are the bottom back center (looks like a popular place if you search Note 7 scratches) and the bottom left corner of the front down by the capacitive button.
Both "patches" of scratches looks like they were rubbed off something rough, the scratches aren't deep, but you can still feel them with your nail ever so slightly and in the light the patches look dull compared to the rest of the phone. I'd bet they'd probably buff out, but I'm not gonna bother trying at least with this phone.
Never dropped, always in my pocket by itself, never slide it across the table or my desk or anything. I usually set it on something on my desk like a piece of paper and then slide the piece of paper around instead of the phone, so the back doesnt rub off anything, the paper eats the friction and not the phone.
Sad ... for sure, But luckily I have a replacement that just came in this morning sitting at home that i haven't opened yet, I think before I even set it up or anything I will protect it front and back ... damn shame, I had so much faith in this phones durability and didn't want to believe it was so scratch prone, but I was wrong.
Looks like Cases and Protectors from here on out!
I advise everyone who cares about their phone to do the same.
I'll slap some pictures up of my scratches as soon as I can get some taken.

Dmac1984 said:
Welp ... Fast forward 5 days, and I caught it in direct sunlight and this phone is just riddled with light scratches, you have to hold the phone just right and have the perfect lighting to see. But they're definitely there. Especially the curved edges for the phone goes from flat to curved, almost as if right before the glass curves down the glass is right up just a fraction of a mm ...
I apologize to anyone I doubted!
I coddle this phone like an egg ... and still scratches .... The places I have scratches are the bottom back center (looks like a popular place if you search Note 7 scratches) and the bottom left corner of the front down by the capacitive button.
Both "patches" of scratches looks like they were rubbed off something rough, the scratches aren't deep, but you can still feel them with your nail ever so slightly and in the light the patches look dull compared to the rest of the phone. I'd bet they'd probably buff out, but I'm not gonna bother trying at least with this phone.
Never dropped, always in my pocket by itself, never slide it across the table or my desk or anything. I usually set it on something on my desk like a piece of paper and then slide the piece of paper around instead of the phone, so the back doesnt rub off anything, the paper eats the friction and not the phone.
Sad ... for sure, But luckily I have a replacement that just came in this morning sitting at home that i haven't opened yet, I think before I even set it up or anything I will protect it front and back ... damn shame, I had so much faith in this phones durability and didn't want to believe it was so scratch prone, but I was wrong.
Looks like Cases and Protectors from here on out!
I advise everyone who cares about their phone to do the same.
I'll slap some pictures up of my scratches as soon as I can get some taken.
Click to expand...
Click to collapse
At least you have a replacement! I put a clear skin on the front and back of mine before I ever powered it on. I'm OCD and any scratches would annoy me and plus I want to keep it in mint condition so if I ever go to sell it on swappa it will be in like new condition. Even with the skin on it, I'm still babying it. What's crazy is my mother had an S4 and she is not easy on phones and after almost 2 years of use on that phone the sides and screen had not a scratch, not even a slight one (I know because I just sold it on swappa and inspected it very close). The screen and edges were still in like new mint condition. Only the removable plastic back had signs of wear. That's kind of sad when you think that a 3+ year old device made by the same company as the note 7 has a more durable screen. I replaced my V10 with the Note 7 and after months of use on my V10 with no protection it still looks new. I stopped using screen protectors and cases 3 years ago because I just hate the added bulk but unfortunately I'm not taking the chance with the Note 7. The clear skin doesn't really bother me though. And I'm thinking about also getting a calicase.
Anyway, thanks for the update. I'm glad I read all the post and not just the first one lol. I think you should edit post 1 so others who are lazy and only read post one don't go and take off their protection and then end up with scratched phones
P.S. I almost forgot. I'm actually on my second note 7 because the first one never made it out the store without getting scratched up. I had them put a screen protector on it for me and they took my phone in the back of the store for like 20 minutes and then come out with a poorly attached protector and then I inspected the phone and they had scratched the back up bad. So I made them replace it.

imucarmen said:
At least you have a replacement! I put a clear skin on the front and back of mine before I ever powered it on. I'm OCD and any scratches would annoy me and plus I want to keep it in mint condition so if I ever go to sell it on swappa it will be in like new condition. Even with the skin on it, I'm still babying it. What's crazy is my mother had an S4 and she is not easy on phones and after almost 2 years of use on that phone the sides and screen had not a scratch, not even a slight one (I know because I just sold it on swappa and inspected it very close). The screen and edges were still in like new mint condition. Only the removable plastic back had signs of wear. That's kind of sad when you think that a 3+ year old device made by the same company as the note 7 has a more durable screen. I replaced my V10 with the Note 7 and after months of use on my V10 with no protection it still looks new. I stopped using screen protectors and cases 3 years ago because I just hate the added bulk but unfortunately I'm not taking the chance with the Note 7. The clear skin doesn't really bother me though. And I'm thinking about also getting a calicase.
Anyway, thanks for the update. I'm glad I read all the post and not just the first one lol. I think you should edit post 1 so others who are lazy and only read post one don't go and take off their protection and then end up with scratched phones
P.S. I almost forgot. I'm actually on my second note 7 because the first one never made it out the store without getting scratched up. I had them put a screen protector on it for me and they took my phone in the back of the store for like 20 minutes and then come out with a poorly attached protector and then I inspected the phone and they had scratched the back up bad. So I made them replace it.
Click to expand...
Click to collapse
Lol good point, I updated the first post. And yeah I'm ridiculously anal with my devices, But i'm wondering if I need to start loosening up lol. I keep these phones pristine for a year then trade them in (AT&T) my last phone the S6 Edge + (Miss that phone) was M-I-N-T when I turned it in, protector on the front and back, which looking back at it now I realized that i suffered not having the full feel of the phone so that AT&T can sell it top dollar and the next person gets a great deal on a mint phone, who for all I know will; not care and destroy it. Now I'm not saying I'm gonna start being rough with my phone, gonna use my LED case more, and I just ordered a Skinomi Full body protector (we'll see how that goes, I don't have much faith in it) and if it feels like shxt, it's coming off and I'm gonna enjoy the phone as I have been, and get my moneys worth, and AT&T can figure out to do with it when I upgrade.
The Note 7 was designed to be naked, no doubt about it ... but the execution was botched and going naked comes with a price, which sucks, but again the fact is, this isn't my phone in the end, and as much as I love it, I know i wont pay it off once the Note 8 rears its head next year lol so screw it, I'll give the Skinomi Protector a shot, if it's crap, them I'm not gonna sweat the phone getting light scratches ... I'm having a bit of an anxiety attack just typing that, But i'll just have to work at it and get through it lol

Dmac1984 said:
Lol good point, I updated the first post. And yeah I'm ridiculously anal with my devices, But i'm wondering if I need to start loosening up lol. I keep these phones pristine for a year then trade them in (AT&T) my last phone the S6 Edge + (Miss that phone) was M-I-N-T when I turned it in, protector on the front and back, which looking back at it now I realized that i suffered not having the full feel of the phone so that AT&T can sell it top dollar and the next person gets a great deal on a mint phone, who for all I know will; not care and destroy it. Now I'm not saying I'm gonna start being rough with my phone, gonna use my LED case more, and I just ordered a Skinomi Full body protector (we'll see how that goes, I don't have much faith in it) and if it feels like shxt, it's coming off and I'm gonna enjoy the phone as I have been, and get my moneys worth, and AT&T can figure out to do with it when I upgrade.
The Note 7 was designed to be naked, no doubt about it ... but the execution was botched and going naked comes with a price, which sucks, but again the fact is, this isn't my phone in the end, and as much as I love it, I know i wont pay it off once the Note 8 rears its head next year lol so screw it, I'll give the Skinomi Protector a shot, if it's crap, them I'm not gonna sweat the phone getting light scratches ... I'm having a bit of an anxiety attack just typing that, But i'll just have to work at it and get through it lol
Click to expand...
Click to collapse
I got the Skinomi clear skin and its been great so far. After you attach it give it a day to settle onto the phone because at first it doesn't look good but after a few hours I noticed it looked a lot better and the next day it looked perfect. The only problem I had was getting the sides to stick. I even used a blow dryer and I just couldn't get them to stay down but I ended up using the top burners on my stove to heat the edges up and then they stuck and they haven't come up since. The s-pen still slides smooth as well with the white inserts. It does have a bit of a texture which I could see would annoy some people but it doesn't really bother me.

What material are your pockets made out of, sandpaper? My original Note 7 (recall replacement arrives today) has never seen a case or screen protector and is completely unscathed. I have not even been as gentle as you described. So weird.

Dmac1984 said:
Welp ... Fast forward 5 days, and I caught it in direct sunlight and this phone is just riddled with light scratches, you have to hold the phone just right and have the perfect lighting to see.
Click to expand...
Click to collapse
I certainly believe your report of your observations and recollections, but your experience differs sharply from my own. I've been using unprotected Note 7s heavily (pre- and post-recall) for about a month, and I've acquired no scratches whatsoever.
When I check for scratches, I always use direct sunlight or a comparably bright source, and I rotate the phone through a range of angles in order to see any subtle defects. It sounds like that's not something you've been doing routinely, but rather something that just recently happened by chance. If that's the case, you may not really know when your scratches arose (or even whether your previous devices might have had similar scratches), which may complicate the diagnosis of how they occurred.
I trust we agree that the careful treatment you described could not have scratched even ordinary glass, let alone Gorilla Glass 5. So there are several possibilities. Perhaps the phone scraped against something sharp (even while it was in your pocket) without your noticing. Perhaps the process of applying or removing the case or screen protector scratched it somehow. Perhaps it came with subtle, hard-to-notice scratches already on it. Or could it even be that the phone isn't scratched, but rather has some sort of residue that rubbed off on it? (Have you tried washing it off with a wet paper towel and substantial pressure?)
Again, I trust your observations, but I'm curious as to how your scratches arose, and how your experience diverged from my own. I appreciate your taking the time to update everyone on your situation. And regardless of how the scratches happened, I'm glad you're getting a replacement.

Like i said, being so anal i looked at the phone everyday after naked use, never noticed any scratches, but last night I caught direct light at a side angle and saw the back bottom scratched, from 2 feet away from your eyes looking straight at the phone, looks perfect, up close and examining it with angled light it's def scratched.
When i say im careful, I'm careful... I got the cold sweats when i saw the scratches lol I've coddled thus phone with mittens since i got it, like i said I lay it on tbings and then move that whenever I set my phobe on my desk for no otger reason but to avoid sliding my phone on any surfaces ... pocket always empty and clean, I don't play in the dirt or go to the beach, pockets feel like normal clean pockets lol. I mean people can make excuses for tge glass, he'll i did too when i saw the initial scratch posts, even started a thread praising the scratch resistance ... I seriously don't know how much more careful you can be with a phone as i have been with this one and it still scuffed. I'll grab some pictures with the wife's phone and post them.
It almost seems like theres a raised lips right before the glass dipps down.

Attached is a pic illustrating the damage on my phone almost exactly (until i can grab a few pics) ... and also attached is why I think its happening.

Dmac1984 said:
Attached is a pic illustrating the damage on my phone almost exactly (until i can grab a few pics) ... and also attached is why I think its happening.
Click to expand...
Click to collapse
You just wanted to use the fancy s-pen features and that drawing was your excuse. ;P
And I don't blame you :laugh:

Dmac1984 said:
Like i said, being so anal i looked at the phone everyday after naked use, never noticed any scratches, but last night I caught direct light at a side angle and saw the back bottom scratched, from 2 feet away from your eyes looking straight at the phone, looks perfect, up close and examining it with angled light it's def scratched.
Click to expand...
Click to collapse
Right, that was my point. Until last night, your inspections didn't include checking the surfaces through a wide range of different illumination angles. As a result, subtle scratches went unnoticed and you don't know when they happened (or even if the phone came with them).
When i say im careful, I'm careful...
Click to expand...
Click to collapse
I believe you. But something nevertheless scratched your phone--any idea what it could have been? You and I are both careful with our phones, yet only one of us acquired any scratches. There has to be some explanation for that difference. Figuring out what it is might help us, and others, to avoid scratches in the future.
It almost seems like theres a raised lips right before the glass dipps down.
Click to expand...
Click to collapse
Hm, I don't see that on mine. May I ask what kind of screen protector(s) you had been using? If liquid, could it have left a residue? If solid, could the protector itself have scratched the glass that it was in contact with?
Or another possibility: if you used a case initially, could a few sand or grit particles have gotten lodged between the case and the phone? It looks as though the scratches may have been in areas that a case would have contact with. That's one of several reasons that I'd be reluctant to use a case with an all-glass phone.

Gary02468 said:
Right, that was my point. Until last night, your inspections didn't include checking the surfaces through a wide range of different illumination angles. As a result, subtle scratches went unnoticed and you don't know when they happened (or even if the phone came with them).
I believe you. But something nevertheless scratched your phone--any idea what it could have been? You and I are both careful with our phones, yet only one of us acquired any scratches. There has to be some explanation for that difference. Figuring out what it is might help us, and others, to avoid scratches in the future.
Hm, I don't see that on mine. May I ask what kind of screen protector(s) you had been using? If liquid, could it have left a residue? If solid, could the protector itself have scratched the glass that it was in contact with?
Or another possibility: if you used a case initially, could a few sand or grit particles have gotten lodged between the case and the phone? It looks as though the scratches may have been in areas that a case would have contact with. That's one of several reasons that I'd be reluctant to use a case with an all-glass phone.
Click to expand...
Click to collapse
No case or screen protectors since I got this phone last Sunday (Oct 25th) I didn't recall any scratches on my recalled unit so I didn't bother with protecting the replacement. But regardless, I don't recalled a single incident in which would result in these scratches, so they must have happened during light use of the phone, how they happened? I don't know ... but they did .... The glass just seems soft and easily scratch-able. It shouldn't be, but unfortunately it is. And agreed, I've seen scratches come up from case use on my phones before so that is always a concern, but I didn't use a case on this phone, and I never sat the phone down on a hard surface, and never in a pocket with anything else, and the weird isolated scratched areas don't show signs of "pocket damage" ... they came from somewhere I get that, but wherever they came from, they happened with no effort or force.
Inspected my new phone that came in yesterday. Not a single scratch to be found in any light ... Screen protector should be in today so it'll get wrapped before I even use it and we'll try again ... I recommend to anyone who has a Note 7, wrap it up and keep it clean, this issue just may not be avoidable with everyday use.

Is GG5 on the back as well as the front? My rear is scratched only after 2 weeks replacement and general it wears a case. NOT impressed.

Dmac1984 said:
But regardless, I don't recalled a single incident in which would result in these scratches, so they must have happened during light use of the phone
Click to expand...
Click to collapse
Well, the phone wasn't scratched by the skin of your hand, the cloth of your pocket, or the piece of paper you rested it on, so there must have been some other contact that you're unaware of. (I'll occasionally notice a small cut or bruise on my arm without recalling what contact was responsible. It happens.)
Regardless, thanks again for the update you posted, and good luck with your new Note 7. If my Note 7 ever suffers the slightest scratch, I will follow your example and post an update here too. So far, a month of heavy, unprotected use has not resulted in any visible imperfection.

I don't get why people are nitpicking this. I get this tone of "maybe you were careful but not careful enough". It sounds like we are discussing handling an egg.
The physics of it are simple and irrefutable, this thing will scratch, there is no way around it. And just because one hasn't scratched yet, or appears that way, doesn't mean it won't.

At this point, regardless of what anyone says or who wants to debate, it's safe to say yhe phone WILL scratch with normal, even careful use. I was one who thought "well the people with scratches must be abusing their phones" but as i type this on a scuffed, yet coddled Note7 I stand corrected. It doesn't affect my love for the phone but it should be noted that it WILL scratch easily regardless of how you treat it, i wish it didn't ... but it does. And I don't think it's batched based, pretty sure maybe even if you dont see any scratches there are probably some on your phone as I found by badically doing a microscopic forensic look at my phone the other day, the shinyness of thr glass seems to hide a lot of imperfections.

Going naked with the Note 7

For years now, starting with the 1st gen Galaxy Note, I've not used any protection on my phones. Other than paint chipping (Note 3) or the rubber backing on my LG V10 pealing away, I've not had any issues.
Are any of you going naked with the Note 7? I'm about to get mine. Am a bit concerned because of the "premium" materials used on the Note 7. Is the phone liable to cracking? Or will it withstand the rare drop out of a trouser pocket onto a wooden/carpeted floor?

You will see reports here from people whose phones mysteriously acquired scratches. My own experience is that in the month that I've heavily used two Note 7s (pre- and post-replacement) with no protection, there have been no cracks, scratches, or other blemishes, either front or back, despite a couple of minor drops/bangs.

I'll put my 2 cents in as someone who goes nuts and buys 20 cases and all sorts of screen protectors before I even my new phone, to say im anal about keeping my device in perfect condition is an understatment, but after the recall I said "screw it" and went naked on my Note 7, felt amazing, liberating even lol, exchanged it, didnt notice a scratch or anything, but I didnt really fully inspect it either. And keep in mind even though I knew the phone was going back i coddled it like a baby. Got my exchange and couldn't bring myself to put a case or screen protector on, 5 days later, I was looking at my phone and caught some good light and the glass was all rashed up on the bottom back as well as the front bottom left.
You can check my post here for more details and people trying to argue that the Note 7 getting scratched is impossible.
http://forum.xda-developers.com/note-7/help/havnt-screen-protector-case-note-7-t3470482
Anyways, I have another new device I got in the day before yesterday, attempted to get a screen protector on, wouldnt stick on the corners so I said screw it, although the back protector stuck perfectly fine, as I type this my Note 7 is sitting next to me in its LED case, protector on the back glass, nothing on the front, after going naked for a while, it def hurt to see scratches, but the feeling of the phone with nothing on it was awesome, and I'm thinking of just continuing to go naked with it, the phone will get scratched but its not the end of the world, i need to loosen up with that, especially since I'm on AT&T next and the phone isn't mine after a year, which is what i want, i always want the newest phone.
I recommend reading my thread and gathering a conclusion from there.
Hope this helps!

Yes, feels incredible. I have almost never dropped a phone, and have never cracked anything on a phone. I use Jump on Demand, so as long as it isn't cracked/damaged, they don't care. Scratches do not matter during my trade-in. So off the case went (except when in the gym since it is much more likely to slip out of my pocket) and haven't looked back. I am a little more careful of where I put it down, but it feels incredible in the hand, and looks DAMN good with those curved edges... it's like the sides don't have bezels.

I've always had a case on this phone but never a screen protector.....
I have dropped it three times (i know), twice from the nightstand, and once from a low profile bed, all times onto a wooden floor.
I have had it in my pocket while on Transformers the ride at Universal Studios.
I have competed in a series of field games at work (tug o' war, volleyball) with it in my pocket.
Yesterday was at the driving range hitting a few dozen golf balls.
And so far so good.
Now that this recall nonsense might possibly continue I may need to find another phone as durable.... :angel:

Always naked. This phone is too nice to cover with an ugly case.

Just got my Note 7 Office Keyboard case in today (Never thought I'd own one of these) But im trying to find that happy medium between naked and protected and saw this case, the back reminded me a lot of my S6 Edge + Official case that was just a thin piece of plastic that snapped onto the phone by the corners, sp i grabbed it, not caring about the keyboard part at all, welp snapped it on and my expectations were exceeded! This is jusg like the S6 Edge + case I had except i like this cases textured back even more, looks and feels premium and is THIN so the phone maintains its beauty and feel, you don't have to keep the keyboard on it at all, but i will say im really enjoy the look and feel of the phone with the keyboard Attached too, functions great and protects half of the screen and wont allow the other half of the screen to touch anything.
For all you nudists out there looking for a middle ground like me, i definitely recommend The official Note 7 Keyboard case.