Strange bug: Data (LTE) is fine but no call or sms - HTC 10 Questions & Answers

I am using a HTC 10 phone au kddi Japan variant. Got success in converting the phone to international but have been rocking custom ROM for a while already now. Bootloader unlocked, S-OFF (obviously). Been running the custom ROM Viper ROM ok for a while but when I converted to the WWE this strange bug happened. I got data, LTE, good connection but no call or sms and it said No service despite the carrier showing up in the menu. Huge thanks if anyone can help me

I got this OP3 that made me change it to the HTC 10. The Problem of it may give you an explanation.
It couldnt Lock signal on LTE and was returning to Edge So you had to press *#*#4636#*#* and select the Network type to LTE only.
However although the phone locked LTE for good then it couldnt make any phone calls or txt msg.
I had to choose LTE/CDMA or LTE/GSM
In Order to change while in call to Edge or "H+" Network.
I guess by that we understand that LTE is only for DATA and not for Voice calls and txts...?
Hope i helped...

kanth1991 said:
I got this OP3 that made me change it to the HTC 10. The Problem of it may give you an explanation.
It couldnt Lock signal on LTE and was returning to Edge So you had to press *#*#4636#*#* and select the Network type to LTE only.
However although the phone locked LTE for good then it couldnt make any phone calls or txt msg.
I had to choose LTE/CDMA or LTE/GSM
In Order to change while in call to Edge or "H+" Network.
I guess by that we understand that LTE is only for DATA and not for Voice calls and txts...?
Hope i helped...
Click to expand...
Click to collapse
Yeah, I tried your method but it didn't work. Don't really understand why that happen tho because if I have the right radio to have LTE then why can't I do call?

Related

[Q] help!3G connectivity has gone from my phone

my phone can not connect to 3G networks in most of our city, while it used to work just fine in these same places. at first i thought there must be something wrong with the carrier's base stations. but today i tested my SIM card on another LU6200(Korean version of Nitro HD) and it works perfectly both on 3G and 2g networks on that phone. but when i put it back into my phone, it can only get 2G signal. if i set the Preferred Network Type to WCDMA ONLY, it got no signal with just a cross on the signal bar. i have to put it back into GSM ONLY mode to receive signal.if i go out, i can get partial 3G connectivity here and there, but not consistently. sometimes even if i have full 3G bar signals on the status bar, i can not make calls or connect to the internet.i've got this problem probably after i tried to forcibly go into the Phone Info menu.i got repetitive " the process com.android.phone has stopped unexpectedly" promps , and i just ignored it and tried again. now ,2 options are missing from the menu, LTE/WCDMA/GSM and LTE Global.in place of them, it's UNKNOWN. i already tried flashing KDZ package of no avail. Does this mean a hardware malfucntion or software glitch?Please help!Thank you in advance
No one can answer?
freefall12 said:
No one can answer?
Click to expand...
Click to collapse
Ask att store for a different sim card i had lte issues and new sim card helped try that
LG NITRO-N XDA APP
Well you do HAVE GSM only selected. THATS 2G(EDGE)
for 3G you would need to select WCDMA
hyelton said:
Well you do HAVE GSM only selected. THATS 2G(EDGE)
for 3G you would need to select WCDMA
Click to expand...
Click to collapse
^^^So true
LG NITRO-N XDA APP
no, if i select wcdma, i got no signal.it should be hardware problem

UMTS:3 and not LTE?

So I have always had Lte on my Galaxy but now under mobile network type it says I have UMTS:3. Can anyone tell me what that even means. Also my moms house as well as my dads house both have LTE coverage, yet I can longer get LTE. When I put data on my network changes to HSpAP:15 which I also dont know what means, and yet it says 4G on the status bar. Has anyone ever had any of these problems or could enlighten me on what all of these mean?
Need a little more info, please. What ROM are you using, any mods made to your phone, stuff like that.
Yea, need more info.
I'm going to leave the book here for someone else to write, but when not on LTE, it's not unusual for your phone to read UTMS3 or HPSAP15 and for your phone to read as 4G when on HPSAP15. It's technically still 3G, more like 3G and 1/2, but ATT choose to call it 4G. You will usually see this on ATT stock ROMS and some custom ROMS, but will find it correctly reading as 3G on other custom ROMS.
Sorry for having little info there. But Im on stock rom with stock kernel. Im rooted and have done a few mods to it but thats about it. Its just weird because on ATT LTE map I am clearly surrounded by LTE coverage but am not getting it. Im going to try and put my SIM card in my sisters phone and see if I get LTE on that.
Pikezer1337 said:
Sorry for having little info there. But Im on stock rom with stock kernel. Im rooted and have done a few mods to it but thats about it. Its just weird because on ATT LTE map I am clearly surrounded by LTE coverage but am not getting it. Im going to try and put my SIM card in my sisters phone and see if I get LTE on that.
Click to expand...
Click to collapse
Is that going to be the first time you've removed the SIM card?
Search "how to bypass RAT restriction"on the s3 and bypass it. Then use dialer code *#2263#. Select lte, lte all. This could get your lte back. You could also do the same got gsm and wcdma while your in there. After you finish your selections, reboot.
mrhaley30705 said:
Search "how to bypass RAT restriction"on the s3 and bypass it. Then use dialer code *#2263#. Select lte, lte all. This could get your lte back. You could also do the same got gsm and wcdma while your in there. After you finish your selections, reboot.
Click to expand...
Click to collapse
That's the direction I was going when I asked about the SIM card. Removing the SIM can temporarily remove the RAT restrictions, which can allow the settings to be changed.
The RAT restrictions can be removed first by dialing *#197328640#, then hitting the numbers 11865.
Then you can dial the user code *#2263# then hit 1 for Automatic.
Please do not select lte. You cannot make calls on AT&T yet on LTE. The phone always switches back to 4G or whatever when there is a call, but never LTE). If you select LTE, then it will always be on LTE, and now you will have LTE and no phone calls. You need to select Automatic, so that the phone can dictate to you and call all the shots the way AT&T intended.
I beg to partially differ. You should select all lte, to make sure those bands are active. If they aren't, automatic won't use them.
mrhaley30705 said:
I beg to partially differ. You should select all lte, to make sure those bands are active. If they aren't, automatic won't use them.
Click to expand...
Click to collapse
I'm not always right, but I think I am here. Try it on your phone. Then try making or receiving a call.
Not on Tw ROM atm. But i lost 4g data last week. Had to reselect All Lte. Also reselected All GSM and All WCDMA. Then selected Automatic. After that, everything worked right again. Lte was always lit up, until i made/received a phone call. After call, it went back up to lte.
mrhaley30705 said:
Not on Tw ROM atm. But i lost 4g data last week. Had to reselect All Lte. Also reselected All GSM and All WCDMA. Then selected Automatic. After that, everything worked right again. Lte was always lit up, until i made/received a phone call. After call, it went back up to lte.
Click to expand...
Click to collapse
I'm on touchwiz. I can make calls on everything but LTE. When I set my phone, GSM always stays on Edge, WCDMA always stays on 4G (what ATT calls it) and LTE always stays on 4G LTE. They never change unless its on Automatic.
Your directions.
shortydoggg said:
That's the direction I was going when I asked about the SIM card. Removing the SIM can temporarily remove the RAT restrictions, which can allow the settings to be changed.
The RAT restrictions can be removed first by dialing *#197328640#, then hitting the numbers 11865.
Then you can dial the user code *#2263# then hit 1 for Automatic.
Please do not select lte. You cannot make calls on AT&T yet on LTE. The phone always switches back to 4G or whatever when there is a call, but never LTE). If you select LTE, then it will always be on LTE, and now you will have LTE and no phone calls. You need to select Automatic, so that the phone can dictate to you and call all the shots the way AT&T intended.
Click to expand...
Click to collapse
Thanks for the directions shortydoggg, they were easy to follow. Unfortunately, I still only have Edge,.. I lost 4g after flashing 4.2.. Do you have any other suggestions?
4life2is0good said:
Thanks for the directions shortydoggg, they were easy to follow. Unfortunately, I still only have Edge,.. I lost 4g after flashing 4.2.. Do you have any other suggestions?
Click to expand...
Click to collapse
Check your imei in settings. If it's a zero, you'll need to inject it back in; there's a guide for that.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
I refer to my original instructions, with a little more detail. After bypassing RAT restrictions:
Dialer code *#2263#
Select WCDMA
Select Wcdma all
Back
Select LTE
Select LTE all
Back
Select Automatic
Back key on the phone
Reboot
You must be on a Touchwiz ROM and use the stock phone dialer.
mrhaley30705 said:
I refer to my original instructions, with a little more detail. After bypassing RAT restrictions:
Dialer code *#2263#
Select WCDMA
Select Wcdma all
Back
Select LTE
Select LTE all
Back
Select Automatic
Back key on the phone
Reboot
You must be on a Touchwiz ROM and use the stock phone dialer.
Click to expand...
Click to collapse
I have the same problem since i flashed a custom rom last week and i lost my imei too, i just inject it again but now my data and signal are always down i also fallowed ur instruction but the problem continuous, this phone is driving me crazy :silly:

Can't get LTE + Network to work

Hey guys! I recently bought a G3. It's a Korean Variant LG-F400L from U+. My problem with this phone is that when set to "Global" mode (GSM/WCDMA/LTE) it connects to LTE but says "Not in Service Area" whenever I try to make a call so I don't get the normal call and text services but when I set my network mode to (WCDMA Only) I get the call and text service but no LTE only 3G. So maybe Global mode prioritizes GSM? I don't know.
If I do LTE only mode, I can receive texts I believe but I can't make phone calls. I know it is not a problem with my network, as I have a Galaxy Note 3 and LTE + Calls work fine on my Note 3. Yet this G3 will only do one or the other. There is no option from WCDMA + LTE only.
IF anyone has any ideas, I would love to hear it. I'm also wondering if changing the rom would help this issue.
I should also mention that I am on another provider (SK Telecom) while my phone is a unlocked U+ phone!
Metsuna said:
Hey guys! I recently bought a G3. It's a Korean Variant LG-F400L from U+. My problem with this phone is that when set to "Global" mode (GSM/WCDMA/LTE) it connects to LTE but says "Not in Service Area" whenever I try to make a call so I don't get the normal call and text services but when I set my network mode to (WCDMA Only) I get the call and text service but no LTE only 3G. So maybe Global mode prioritizes GSM? I don't know.
If I do LTE only mode, I can receive texts I believe but I can't make phone calls. I know it is not a problem with my network, as I have a Galaxy Note 3 and LTE + Calls work fine on my Note 3. Yet this G3 will only do one or the other. There is no option from WCDMA + LTE only.
IF anyone has any ideas, I would love to hear it. I'm also wondering if changing the rom would help this issue.
I should also mention that I am on another provider (SK Telecom) while my phone is a unlocked U+ phone!
Click to expand...
Click to collapse
Hi! I guess you're in Korea? Have you tried another sim card? Is this a new phone or did you purchase it second hand?
EDIT : It sounds like a network problem.. The phone hasn't been registered correctly.
Did you make sure you have the right APN settings?
So I actually changed my mobile provider to u+ because I was off contract and my phone was able to get VoLte and LTE. So maybe the issue was the phone defaulting to VoLte? I have no idea how to turn it off on this F400L model. I've tried most of the methods I think. Any ideas how to turn it off? Either way I guess it's a little bit solved now that I can call again.
I am having the same problem
Hello Metsuna
Can you tell me how you solved the problem, I am having the same problem and cant connect to internet. Can;t make or receive any calls.
Thanks

Can not connect to 4G/3G.

Hello there, I'm in need of your help again.
My SGH-M919 has a problem, it cannot connect to 3G/LTE (Not even EDGE). My carrier uses the 850 mHz band for GSM and 1900 mHz for UMTS, so the phone should be able to use them. The thing is, it doesn't. It only connects to GPRS and the signal is very erratic and weak (Usually 2-3 bars). Sometimes I get SMSs from my carrier saying that I missed like 5 calls when my phone never rang once. I live in a zone with good 3G coverage, so it's not the signal.
I'm currently rooted on Android 4.4.4 (NH7). I already tried selecting "1900 WCDMA" in the *#2263# service menu but that only causes the phone to lose all the signal (And it's a problem to change it back, without signal the service menu doesn't work and I cannot change the Network Mode in Settings).
I've tried to select "WCDMA only" mode before, but my signal just goes to zero (The circle with the slash) before changing back to "LTE/WCDMA/GSM (Auto connect)" automatically.
I also cannot use the Network Operators option. Using "Search now" makes it search for a few seconds before showing the message "Error while searching for networks". The "Select automatically" one shows the message "Unable to connect. Try later" and then connects back to my carrier (Movistar)
My APNs are configured (They did it themselves when I inserted the SIM, but I've configured them manually before). The SIM card works, I tried it in another phone and it got 3G immediately, I also tried another SIM card on the GS4, but the result was the same. Someone told me to upgrade to the latest firmware (NK2) while someone else told me to flash the MDL modem. (Is that even possible? I read something about KNOX blocking all downgrades after 4.3).
Since I couldn't find any direct solution to the problem, I'm recurring to you.
Thanks.
P.S: I didn't change the LTE Band Preference option in the Service Menu because the last time someone messed with it, my IMEI/Baseband went completely nuts, I thought the EFS got corrupted, but they magically appeared everytime I enabled the Airplane Mode (So I was able to select Automatic in the ServiceMenu and they got fixed). Also, I don't live in a LTE area although once during a very strong thunderstorm, I got 4G for a few minutes before going back to G).
*bump*
Any ideas?
Did you put a check mark in data roaming?
Shortbus-Driver said:
Did you put a check mark in data roaming?
Click to expand...
Click to collapse
I've tried with and without it, it doesn't make a difference anyway.
Does it show you have an ìmei # other than all zeros?
Don't post it just a yes or no.
Shortbus-Driver said:
Does it show you have an ìmei # other than all zeros?
Don't post it just a yes or no.
Click to expand...
Click to collapse
My IMEI is fine, the phone connects to the carrier network but it stays on GPRS (and the signal is always dropping)
Update to full NK2 firmware and see if that will fix it
serio22 said:
Update to full NK2 firmware and see if that will fix it
Click to expand...
Click to collapse
I'll try that later. Will I have to re-root and re-install TWRP after flashing NK2?
I have a similar problem with my M919 on the Tmobile network. Using the *#2263# menu I can not get mine to work on WCDMA (4G) either. I can chose GSM /LTE only and my phone works normally but no 4G signal. If I chose WCDMA I get no signal. I can see it trying to connect and immediately dropping the signal. If I choose any option with WCDMA included it has erratic signal and will lose the signal most of the time when I try to make a call. So basically I have the choices of GSM only or GSM/LTE only. Before I discovered the secret menu I was stuck with GSM only in the phone's settings. This has been going on for months. Tmobile changed my SIM card and it didn't help. I've rooted and unrooted my phone (using autoroot) and even tried different modems (even worse signals) and now am back to stock rooted NK2 firmware and modem. I have given up and decided to get another phone (not an S4). My wife's S3 gets great 4G signals in the same location by the way. I wonder if anyone knows why our phones can't use 4G. I am beginning to think it's a hardware problem but I'm way out of warranty on mine.

Question Problem to use Motorola Edge X30 in USA

Hello, first of all I want to say that my native language is Spanish and I am using the Google translator to write this, so there may be writing errors and apologize.
Buy a motorola edge x30 and the imported import from China. The phone is unlocked to be used with GSM networks from anywhere in the world. When I bought it, I was with Metro PCS but in Metro I was told that the phone was not compatible with the 3G networks of them. After that I started to investigate and find a web page called kimovil and there I saw that the edge x30 was compatible in the USA with all the networks of 3 suppliers: Cricket, AT & T and T-Mobile: I choose to use change to metro by T-Mobile.
Immediately I left the T-Mobile store after making the change I have tried and could receive and send SMS, receive and make calls, and get access to the Internet without any problem. After a couple of hours of having activated services with T-Mobile, the phone could not or receive more calls (the Internet and SMS continue to work normally, the problem is only with calls). When I try to call someone, the call is not done and says "Hanging Up". I tried everything: Factory Reset, Networks Reset, modify network configuration, everything ... and I can not solve the problem. I went to T-Mobile to tell you about my problem and they tell me that the problem is not them but my phone.
If anyone knows how to solve this problem, I would greatly appreciate the help because I feel frustrated. Thanks
I have MOTO EDGE x30 with T-Mobile. Work perfectly. Check the SIM setting.
[email protected] said:
I have MOTO EDGE x30 with T-Mobile. Work perfectly. Check the SIM setting.
Click to expand...
Click to collapse
Good afternoon. I already managed to use the Edge X30 with the T-Mobile network. You just had to put the network selector on automatic so that you can use 5G, LTE, 3G and 2G as you see fit. The problem is that I realized that the phone only calls and receives calls in 3G and 2G, which limits not only the quality of the calls but also limits your coverage to be able to make calls since you can only make them in 3G and 2G . You who also use T-Mobile, does the same thing happen to you?
I'm not sure, but it supports 5G in N1/N3/N5/N7/N8/N20/N28/N38/N41/N78 and 4G in B1/B2/B3/B4/B5/B7/B8/B12/B17/B34/B38/B39/B40/B41. or check volte settings.
you may try to install "carrier services" app by google from the play store. it solves some of my problem with data connection.
jorgerios15 said:
Good afternoon. I already managed to use the Edge X30 with the T-Mobile network. You just had to put the network selector on automatic so that you can use 5G, LTE, 3G and 2G as you see fit. The problem is that I realized that the phone only calls and receives calls in 3G and 2G, which limits not only the quality of the calls but also limits your coverage to be able to make calls since you can only make them in 3G and 2G . You who also use T-Mobile, does the same thing happen to you?
Click to expand...
Click to collapse
Yes I have the same issue. Whenever I make or receive voice calls, the phone falls back from LTE to 2G. I looked everywhere on the phone for 'VOLTE' settings but could not find it. Does VOLTE work for this phone on Tmobile? Very frustrating.
Has anyone been able to find the solution for the calls switching back to 2g? I love the phone but this is extremely annoying. I'm on T-mobile. Thank you

Categories

Resources