after update - systemUI stopped - how to get data off - One (M9) Q&A, Help & Troubleshooting

HTC one m9
Andriod system update...
phone boots straight away message box appears "system ui has stopped unexpectedly. would you like to send an error report to htc...."
Press either options send or don't send phone then flickers between an almost "scenery photo"
I cant enter my passcode to access data via pc
Already tried deleting cache but no changes
I think my next option is to factory reset but i need my data off before...
is there a way? please help

Is tour phone rooted? If it is try to dirty flash your rom again

Related

[q] problems with texts after upgrade

hi,i Just upgraded to latest version of Sense, as prompted. I now find that I can't send texts to certain people - either from compose or when replying... i get a quick 'please wait' message and what I've typed stays on screen. If I exit the screen, the msg is stored as draft. If I re-open, I still can't send it. If I compose a msg to one of the people I can't send messages to but also send it to myself, then it gets sent! this is frustrating and means i cant use the text facility easily. I have rebooted the phone, checked the numbers and APN settings, all are ok (all worked fine before the upgrade). please help.. .? thanks, mark
have you tried to wipe the dalvik, as i had a similar issue with mine after i wiped the dalvik everything seemed fine and smoother
CHEERS, but can't access recovery mode (although can get into scroll menu where I can see it to select it) - my phone's not rooted - maybe that's why. .. not keen on rooting it as it's a company phone . .. Any other ways of clearing it?
cheers, Mark
hi, exactly same problem. I contact htc suport. they told me
please try to put the phone on the safe mode by following the below steps:
1- Turn off the device (Remove the battery)
2- Turn on the device without pressing any thing
3- When you see HTC logo press and hold Vol. Down until the device Vibrates.
that resolve the problem
easy and quick, no need for rooting
then i restart again normally and everithing is perfect

infinite pop-ups on phone reboot

Hi there
It all started once I accepted Android 6 load from T-Mobile.
After the update, I started to get an error message when I was trying to open settings.
I did hard reset to get back to factory settings, but guess what? Now I am getting this pop-up when phone boots, so I am not able to use the phone at all anymore.
USB mode is not set after reset, so I can NOT connect phone to pc to try to manage it....
Anything I can do in that situation?
Thanks!
I cannot attach a picture, so if you want to check it, see the post on another forum I did yesterday....
go to androidforumsDOTcom and search for "infinite pop-ups on phone reboot" on it....

infinite pop-ups on phone reboot

Hi there
It all started once I accepted Android 6 load from T-Mobile.
After the update, I started to get an error message when I was trying to open settings.
I did hard reset to get back to factory settings, but guess what? Now I am getting this pop-up when phone boots, so I am not able to use the phone at all anymore.
USB mode is not set after reset, so I can NOT connect phone to pc to try to manage it....
Anything I can do in that situation?
Thanks!
I cannot attach a picture, so if you want to check it, see the post on another forum I did yesterday....
go to androidforumsDOTcom and search for "infinite pop-ups on phone reboot" on it....

HTC One M9 - Not booting properly after Factory Reset - Please Help!

Hi forum,
I have just reset my HTC One M9 back to factory settings and now when it starts it immediately gives me Google Play errors and will not boot. The errors repeatedly show on the screen and it will not boot normally rendering the phone useless. The messages I am getting are:
1: Unfortunately, Google Play services has stopped
2. Unfortunatley, the process com.google.process.gapps has stopped
I click OK and they just keep coming over and over.
I can't get onto the phone to change settings and would just like it to work again. I am not bothered about custom ROMS, just want it working however I can.
Can anyone point me in the right direction, please?
Thanks for your help.
J
HTCjaystroke said:
Hi forum,
I have just reset my HTC One M9 back to factory settings and now when it starts it immediately gives me Google Play errors and will not boot. The errors repeatedly show on the screen and it will not boot normally rendering the phone useless. The messages I am getting are:
1: Unfortunately, Google Play services has stopped
2. Unfortunatley, the process com.google.process.gapps has stopped
I click OK and they just keep coming over and over.
I can't get onto the phone to change settings and would just like it to work again. I am not bothered about custom ROMS, just want it working however I can.
Can anyone point me in the right direction, please?
Thanks for your help.
J
Click to expand...
Click to collapse
You can try starting your phone in safe mode by holding the vol down button when the HTC logo shows when you start up. *release power key and start pressing vol down when htc logo shows*
See if you can start properly with Safe Mode and if anything can be updated there. If it doesn't work, just wipe the phone once more using recovery mode and see if it works. If it fails again even after another wipe, you have to install the RUU for your phone again using the SD card method in the Readme thread.
hi,
shut down your phone
boot into bootloader mode - select boot to recovery
"WARNING - ALL DATA WILL BE LOST"
Next select from Recovery Mode menu "wipe data / factory reset" using Volume buttons to navigate and Power button to confirm.
Choose "Yes -- delete all user data" to confirm the whole operation.
After that select option "reboot system now".

[HELP] "Android system has sttoped working" loop 2 seconds, unable to use screen.

[HELP] "Android system has sttoped working" loop 2 seconds, unable to use screen.
Hello,
Lg g3 (Telefónica / Movistar branded Spanish carrier)
Bought in Jul 2014.
Weeks having reset problems, one day, on a reset, got the msg "Android system stopped working", close, 2 seconds, again same msg, I can't use ths screen to avoid it, just to close the msg window, neither to browse options in those 2 seconds in each loop. I can only use the turn on/off buton, so, when I reset, same stuff again..
I tried to use Recovery Mode (vol-) and I just get the option to restore and WIPE ALL INFO (even files, pics, etc..)... no more options
Tried Lg Suite + Download mode (I can enter in download mode) but the software don't recognice the device.... using original cable,
I need the stuff inside, don't care about the phone thou, will get a new one, but I really need the info inside (no SD, the info inside the internal storage).
Any help?
If you turn off the device, hold down power and volume down. Release them when the lg logo shows then immediately press them again you should get to a factory reset screen. Try performing a factory reset, this will not wipe your files, just all apps and app data
Hi,
thanks for the answer.
that was my first hint, but, as you can see ( imgur.com/ d31OXJi) that menu option says "Delete all user data (including LG and carrier apps) and reset all settings?"..
I do belive this is warning me about wipe all my data including pics, videos, contacts, etc...
Are you 100% sure that wthis will not wipe the entire information?¿
Thanks...
BUMP!
Can anyone help me or confirm us if I do the vol down restart to factory will wipe my pics away??
Thanks...
Really? Noone ever have restored the phone using this option on a g3 to know if the pics will be deleted or not? amazing...

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