Boots to logo animation, freezes & the speaker makes a harsh hiss for .5 sec then off
Hi guys,
I've had no problems with my LG G3 since I got it.
I'm running stock 4.2.2 Kitkat, unlocked, bought from a retail store in Sydney (JB HiFi).
No rooting or anything else done to it.
My battery hasn't had any issues, still easily lasts the whole day.
The issue:
Today I pressed send on an SMS, the system froze for a few seconds, then powered off.
Pressing the power button did not turn it back on, so I pulled and replaced the battery and powered it on.
It starts booting, gets to the LG animation screen, it animation continues for a while, then freezes for a second and makes a loud/harsh hiss from the speaker for .5 sec then powers off.
Every time after it powers off I have to pull and replace the battery before I can power it back up
No water contact etc
What I've tried:
I've pulled the battery and left it out for 1/2 hour, then replaced the battery and powered it on, same issue dureing boot up
I've confirmed my battery is fully charged, and have tried powering it on while on battery
Removed the Micro SD card and tried to boot again, same boot issue
I've tried a factory reset, it starts to do the reset and then the same issue during boot up happens
Any suggestions would be much appreciated!
Update
So further to my original post:
After I left it off for about 5 hours I powered it back on and was able to complete the factory reset and boot into the Android OS and start using it again, after about 20 mins it froze up again and powered off
I took it to a phone repair shop and they advised they didn't think there was anything wrong with the hardware but was likely a LG OS software issue
Oh, and I should have posted 4.4.2 for the OS, not 4.2.2. Is Kitkat.
I'm wondering if I were to use LG software to update the OS to Android 5 if that might help? Or may make things worse...?
Upgrade didn't complete
So I tried to run the update through the LG software.
Got about 50% through and then the phone powered off again.
Subsequent retries don't even get that far, they get to about 2% and then the phone powers off.
Surely this is a hardware issue?
Ok, well, I've put it in for service...
Related
Ok maybe you guys can help. I'm having the strangest problem.
I'm running cyanogenmod nightly 151 and last night I was using the torch widget on bright for a little while and the battery died. Charged it back up and when I unplugged it in the morning it rebooted to white htc logo screen. Booted up normally and as soon as screen times out it reboots again. It did this a number of times so I Did a complete wipe and installed an older nightly, same issue. Full wipe and installed a stable rom, same thing. Then I noticed when I leave it on the charger I don't have the rebooting problem, only on battery power, so I replaced the battery. Same issue. Then I noticed that if I constantly use the phone it doesn't reboot. Only when the screen times out. Set the time out to 30 mins and left it idle. 30 mins later it rebooted. Turned off the "screen off animation" thinking that was the problem, no luck. Flashed back to stock official tmobile rom, same issue! Tmobile is sending me out a new phone and battery but just for curiosity sake and so it doesn't happen again, any ideas on what it could be? Definately gonna avoid that torch widget in the future! Thumbs up to tmobile customer service for their no haggle "overnight me a phone for 5 bux" customer service!
To sum it up, when phone is on charger no problems. When phone is running on battery, anytime the screen goes out, either by hitting power button or by it timing out, it instantly reboots to htc logo.
chrisconley1 said:
To sum it up, when phone is on charger no problems. When phone is running on battery, anytime the screen goes out, either by hitting power button or by it timing out, it instantly reboots to htc logo.
Click to expand...
Click to collapse
Flash a fresh version..or a stable one.
Sent from my HTC Desire Z using XDA Premium App
Yea I flashed 5 different ones, first I flashed back to the previous release that included a different kernel, then the stable rc1, then the stable before that, then I flashed the stock rom with root. There's nothing on my phone now except stock software and root. As soon as I hit the button to turn the screen off it reboots. The real question is what exactly happens when the screen goes off that the phone isn't liking? Its speedy and everythng works great for as long as the screen remains on. Its gotta be a hardware issue if I've tried so many different roms right? Or is there some core piece of software that nightly 151 changed that none of the other roms I'm flashing are changing?
Update: if I have music or navigation on and I turn the screen off the phone doesn't reboot until the song ends or route ends! Lol wth is up with this? It only reboots on idle? Maybe processor drops too low?
Update. Phone stopped rebooting every time the "screen goes off / all processes stopped" and now only does it very randomly, almost hardly ever. Its like its repairing itself lol. Htc cyborg! New phone should be here tomorrow. I was really hoping to figure this out though. Oh well
First off, I'd like to start by saying that my phone is NOT ROOTED, and I did nothing to cause this (that I'm aware of).
I was in the middle of using my phone (browsing Facebook) when it restarted on me, so I turned it back on, and after I sat it down, it shut down. So naturally, I plugged it into the charger, thinking it was just low battery, and after some time, I couldn't power it back on without getting stuck on the LG screen. Most of the time, it doesn't even recognize that the charger is even plugged in, but when the battery screen appears, it jumps from 100% to 45%, to 0%, etc.
I've tried different chargers and outlets, I'm not sure if it's an internal problem or the battery, but I don't really want to invest in a new battery until I'm sure that's the problem.
The furthest I've got with this is past the LG logo and to my lock screen, which immediately shuts the phone down when I try to unlock it. I've tried doing a factory reset, which doesn't do anything either.
Please, tell me there's some way I can fix this myself! This phone is less than a year old and was a present from my husband, who will kill me if he finds out about this...
I've made a video of my problem, please excuse the background noise, but if you listen closely, you can hear a strange squeaky sound a couple of times after the screen goes blank. I'm unsure what that's about, but it's just started doing that.
Please help!
youtu.be/_ovRtO7g1Hs
It sounds like you have soft bricked your phone. You can try flashing the original stock Rom. Every things that you need are here in the xda forum for download (look at the topic below yours by madmack, "fix the soft bricks, flashing back to the stock LGflashingtool") The flashing instruction should be with the tools.
Hello, i faced a serious problem this evening, just after i finished a call phone, the screen of the phone went Blue and then it went off, i started to put it on again and then it showed the screen with LG and then it went black no boot at all. i removed the battery and i tried again and still the same, so i tried to remove the battery and put it again and plug it with the computer, it went on with charging battery and then suddenly went to blue screen again.
So i tried to put the recovery mode with power down and on/off and it worked i got the recovery mode screen with factory reset but it was only with factory reset, i tried it and then i put yes and it reboot and then after LG screen, it went black again....
so i tried to put download mode with usb cable but it wont, always i got the blue screen. what should i do, where is the problem exactly for people who had the same problem ? the batterye ? the motherboard ?
anyone to help ? i changed the battery and it wasnt coming from it, and the phone showed others anormalies like sometimes u can charge the battery and you see the % and sometimes it goes blue screen and shut down. anyone had the same issue before ?
My LG G3 randomly started giving this problem for 3-4 days till it went completely bad. It just wouldn't get past the Blue Screen. Since I had to take a backup before taking any further action, I have been able to get it up and running for very short durations by keeping the cell phone in the freezer for an hour or so. Yes. I am not kidding. After it freezes, I can get it up on about 5th or 6th attempt. Sometimes even more. Be mindful that the battery is now showing a red humidity marker due to the freezer.
I am thinking of asking LG to repair it. What a piece of crap. Its only 18 months old for me.
Hi, so a week ago I had this weird problem with my phone. It would just freeze for like 2 minutes, work again for a minute and so on.
Did a hard reset, same problem.
Flashed that 6.0 KDZ, no success. The phone started but I was basically stuck at the lock screen, touchscreen was unresponsive, power menu kept showing up for no reason... couldn't even turn the phone off.
After that, I decided to stop ****ing around with it and send it to a repair store (no warranty). Today, after about 5 days, I picked it up and was told that they tried a ton of ROMs but they have no idea what's wrong with it.
Got home, ran a hard reset again and now I can't even get to the lock screen, phone is basically in a boot loop. LG logo shows up, the "Android is starting... Optimising apps" screen does its thing, restarts and keeps going like this forever.
Is there anything I can do or should I just throw the phone in the garbage and get another one? Any suggestion is appreciated, thanks!
Hi,
Same issue for 2 days...
My G3 was suddently slow and unresponsive so I removed the battery.
I put it back again, as usual, and start the phone. But it get stuck at the LG logo.
Sometimes the animated LG logo shows up, sometimes not.
Sometimes it displays the PIN screen (unresponsive or not), sometimes not.
Sometimes it boots totaly normaly (1% of time) and become unresponsive/buggy after a couple of minutes.
I tried flashing kdz (normal and CSE) 10 times, factory reset, change battery, without success...
Good luck.
Hi Guys, hope you are well.
Recently I just brought a LG G710N with 6g+128g.
It was stuck in the boot loop with LG logo, after the battery completely drained. It boots to the system.
Yes I can go to download mode or recovery, so I tried to install the newest g710n KDZ with LG UP.
It did work, but if I charged the phone with all charger or wireless charger. The phone will go completely black screen once it passed 30% battery. btw once it's blacked, every single button does not work, no matter reboot or download mode, it does not show up, only thing i get is completely black.
Until the battery is drained again, the 0% logo will disappear and then I can charge it. But once it pass 30% the phone will go black screen again.
So right now, Im not sure if its the software problem or some hardware issues.
If it's hardware issues, during the using time (when battery was around 20%) the phone was fine and can open every apps.
If it's software issues, how can i solve this weird problem.
Thanks
Regards.
Press vol-and power Button together unitll it's starts it may take take some time keep pressing both