Play Store crash only when making a purchase. - Galaxy Tab S Q&A, Help & Troubleshooting

I've been running the custom Marshmallow ROM on my Tab S for about a year and loved it, but now everytime I make a purchase on the play store I get "Unfortunately Goole play store has stopped". I can dowload free apps and update everything fine but whenever I try to make a purchase the play store crashes. Does anyone have an idea of what I can do?
I have already tried clearing cache and data for the play store and play services, removed my google account, reflashed GAPPS, installing the play store as a system app, and set up a lock screen security. Nothing has worked so far.

Related

Play store crashes after reinstall

I'm not too sure how to start this so I'll just start in the beginning.
My phone is rooted and it has been for a while and i wanted to downgrade my play store to 3.7 but my phone came from the factory with the newest play store pre-installed so i couldn't just go into manage apps and uninstall updates because my phone never had 3.7 on it so i uninstalled the play store using my root uninstaller (like an idiot) and went through a time period of about a week where I couldn't even get the play store installed. last night i finally got it installed to the point where I could actually see the app in my apps list. So after getting the play store re-installed I thought i was finally done with this problem. However when i touch the app icon to open the play store the screen just hangs stays black for a few seconds before telling me that the google play store stopped working. so im stuck with the app closing pretty much right after i open it. If ANYONE has any idea what to do i would be extremely grateful.

[Q] Google Play does not recognize apps

Hi,
I have a question about the Google Play Store. I rooted, and thereafter installed the Google Play Store using the following method:
http://www.aftvnews.com/how-to-install-the-google-play-store-on-the-amazon-fire-tv/
After installing the Google Play Store, I used the "Market Helper" app to get the Play Store to allow all apps, using the following method:
http://www.aftvnews.com/how-to-trick-google-play-store-into-allowing-all-apps/
Initially, the Google Play Store seemed to allow all apps, as I was able to install apps such as Slingplayer and HBO Go directly from the Play Store.
I thereafter installed some Google TV apps (You Tube via the Play Store, Viki via sideload method), and afterwards the Google Play Store no longer allows all apps (not sure if the Google TV apps were the cause).
I attempted to clear cache/data the Google Play Store and Play Services apps, uninstall those apps and reinstall the 4 Google Play apps, as well as started from step 1 in the first link above.
The Google Play Store still doesn't allow all the apps as it did immediately after I first installed the Play Store.
If anyone can advise on how to get the Play Store to allow all apps again, I would appreciate it. Thank you.
EDIT: I was only able to clear the cache/data for the Play Store and Play Services apps, but could not find the other 2 google apks on the Fire TV to clear them, if anyone knows how to clear the cache and data for all 4 apps, please let me know so I can try that also. Thanks.

Google Play Service Crash

With multiple ROMS, all clean wipes, I immediately get the Google Play Services error and it crashes repeatedly. The only way for me to stop it is to disable the apk but then I can't use the Play Store.
Also the home button never works for any of the new roms. I'm on Beanstalk March 3rd build.

Play store issue fixed?!!

I just forced an update of the play store to version 4.6.17 with the latest buggy play services installed. Play store now working fine, can update and install software like before. Need to test some of the other bugs but at least I have a working Play store now on the latest version of the Fire OS.
Google Maps still not working for me now, just clocks trying to load location like before. My guess is they need to update the apps that have dependencies on the Play services to fix these bugs. Maybe the fix cant all be done in Play services.
Just an update. So far it seems that this version of the Play Store does not force an update to Play services when opened. I deleted the latest version of Play services and reinstalled the older version, and after several hours of going back into the Play store it has not updated. Now Maps and Pandora are back to working fine. So far everything is working and back to normal for me.
Xyth said:
I just forced an update of the play store to version 4.6.17 with the latest buggy play services installed. Play store now working fine, can update and install software like before. Need to test some of the other bugs but at least I have a working Play store now on the latest version of the Fire OS.
Google Maps still not working for me now, just clocks trying to load location like before. My guess is they need to update the apps that have dependencies on the Play services to fix these bugs. Maybe the fix cant all be done in Play services.
Click to expand...
Click to collapse
Hi Xyth,
Thanks for the information and partial fix!
I currently have apparently the lalest Google-Play-Store v5.4.12 installed in both of my Fire Phones, and you said:
"I just forced an update of the play store to version 4.6.17 with the latest buggy play services installed"
Do you men, that we have to use the latest "buggy" Google-Play-Services v7.3.29 with the Google-Play-Store v4.6.17 an older version?
Please Could you post, if available, the download links of both files?
Sorry for the confusion. I found that using an older version of the Play Store (4.6.17) and the older version of Play Services (7.0.99) together seems stable and is not auto updating either version when using the Play Store. In the past, it always seemed to update both the Play store and the services when I used the store.
Sorry, i do not have an account to link the files, but they are linked in other threads on this forum.
Have u restarted ur phone to see if that did anything?
I have not rebooted if that's what you mean. I wanted to see if it remained stable for at least a day. I will reboot tomorrow and report.
Xyth said:
I have not rebooted if that's what you mean. I wanted to see if it remained stable for at least a day. I will reboot tomorrow and report.
Click to expand...
Click to collapse
Please Xyth, let us know tomorrow how it works, after you reboot and restart again the Fire-Phone?
ulises.rodriguez said:
Please Xyth, let us know tomorrow how it works, after you reboot and restart again the Fire-Phone?
Click to expand...
Click to collapse
This combination survived a reboot
I rebooted and waited a while to see if anything was auto updated. No updates happened so it seems this combination is stable across reboots. Play Store can be used to install and update applications without Play services being updated.
At this point I don't have any issue with any applications I use not working properly, but I don't use Hangouts and others that might not like this combination. At least for now, The upgrade the android 4.4.4 is complete and stable. If anything changes I will post.
Again, the files used are:
1. com.google.android.gms version 7.0.99 (7099036) aka Google Play services
2. Google Play Store.apk version 4.6.17
Both should be available on this forum as that's where I got them. After work I can see if I can located them. I hope others can replicate this on their phone.
Hangouts is the one probably
Hi,
I have tried to not start Hangouts, and this keeps the play services from being updated.
Even though the play store got updated to the latest version it seems to work fine to install all new apps or update apps
The play services seems to stay at 7.0.99.
I tried to play with it .. if I open hangouts that is when the play services get updated and have to redo the uninstall install to get things working again.
IMO hangouts is the one which needs the updated play services and forces the update.
May be someone else can try and confirm this.
http://www.apkmirror.com/apk/google...ices-7-0-99-1809214-036-android-apk-download/
That is the link for Google Play Services 7.0.99.
ractar28 said:
http://www.apkmirror.com/apk/google...ices-7-0-99-1809214-036-android-apk-download/
That is the link for Google Play Services 7.0.99.
Click to expand...
Click to collapse
And the link for the version 4.6.17 of Play store can be found here: https://onedrive.live.com/?cid=73036323a69e3cf1&id=73036323A69E3CF1!1484&ithint=folder,.apk&authkey=!AIVXLFXAOWDeM0Q
Its been about 18 hours and so far neither Play store nor Play services have auto updated despite using play store 20+ times and a reboot. Seems very stable.
So just to confirm, you had the accounts manager and frameworks already and left them alone...then u uninstalled services and the play store and installed those two files you pointed to. First services and then play store. What Google apps do you currently use? I do use hangouts but I will avoid it to try your process.
Here's what I did to get the only app I cared about, which was Clash of Clans (which was stuck at a black screen upon opening since play store update):
Uninstall all Google stuff: the account manager, services framework, play services, play store, and clash of clans
Go through the usual process:
1. Install Account Manager
2. Framework
3. Play Services
4. Play Store
5. Open Play store, sign in, download clash of clans
6. Open clash of clans, it tells me I need to update play services
7. follow prompt, download and update play services
8. re-open clash of clans, connect to my account, download village
9. go out, uninstall play services, then install the 7.0.99 version from this thread
10. immediately uninstall play store and then when I opened clash, it still works
11. I tried rebooting phone to make sure it would still work. It still does.
12. cross fingers and hope it'll work forever.. I have vowed to not install the play store until it play services gets fixed
13. I have noticed in clash, I'm not connected to google+ or facebook, and I plan on leaving it this way
14. I have bluestacks and clash installed on my pc, and I noticed both pc and firephone villages are linked together and will update/save village everytime I play, which tells me firephone clash is still saving my data to the cloud
Hope this helps, if something breaks, I'll post followup
Xyth said:
And the link for the version 4.6.17 of Play store can be found here: https://onedrive.live.com/?cid=73036323a69e3cf1&id=73036323A69E3CF1!1484&ithint=folder,.apk&authkey=!AIVXLFXAOWDeM0Q
Its been about 18 hours and so far neither Play store nor Play services have auto updated despite using play store 20+ times and a reboot. Seems very stable.
Click to expand...
Click to collapse
I used ur files without using hangouts and it still updated. Not sure if it's cuz my phone connected to WiFi at some point...
I haven't had google play services update on me for the day. I'm using the newest play store with the working version of services installed. I was able to log into Google+ for clash of clans and other apps work properly now. I made sure I had hangouts uninstalled before I did any reinstallation because that seems to be the main culprit which updates services.
Don't install hangouts and don't open the play store after reinstalling services and everything should be working, until something forces an update
ddarkraven said:
I used ur files without using hangouts and it still updated. Not sure if it's cuz my phone connected to WiFi at some point...
Click to expand...
Click to collapse
Did you have play store installed when it updated?
I tried using the older versions of both play services and play store as mentioned in this post but both got updated in spite of having auto updates turned off. Thinking of getting new phones for me and my wife. We can't stand the amazon fire os ecosystem and can't afford to not have Google apps or services. (Feel bad being a hostage but that's the truth)
srismart said:
I tried using the older versions of both play services and play store as mentioned in this post but both got updated in spite of having auto updates turned off. Thinking of getting new phones for me and my wife. We can't stand the amazon fire os ecosystem and can't afford to not have Google apps or services. (Feel bad being a hostage but that's the truth)
Click to expand...
Click to collapse
Well for the most part, once you install Nova Launcher (or launcher of choosing) and Google Apps, it isn't really much different from any other manufacture-skinned Android. But yeah not being able to reliably use Google Apps is pretty terrible. Especially if you're using a Fire Phone on a data-only plan and a GV # with Hangouts. Well I guess forwarding calls to another # like Talkatone might have to work for now.
Not sure if this is the reason my Play Store and Play services don't auto update when I open the play store but I have "allow non Amazon app installation" turned off. Makes sense if the play store made a request for and update that the Fire OS would block it with this option toggled.
Xyth said:
Not sure if this is the reason my Play Store and Play services don't auto update when I open the play store but I have "allow non Amazon app installation" turned off. Makes sense if the play store made a request for and update that the Fire OS would block it with this option toggled.
Click to expand...
Click to collapse
Ok I'm 4 hours in running this way and still good. Running hangouts also.
Update... spoke too soon. It's down now.

Play Store crashing!

I have a SM-T800 that is totally stock and the Store opens but if I try to open an app to look at it it crashes. I cleared data for the play store and play service. It worked once then started crashing again.
Just wondering if anyone else is having an issue and maybe what can be done about it.

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