Increasing Volume Up when playing Spotify causes System UI to crash? - Moto Z Play Questions & Answers

My Moto Z play isn't even 1 week old and I absolutely love it.
But the problem lies when I'm playing spotify, when I try to increase the volume, the system UI crashes. It only gets up to 75% of media volume.

I can't say that I have this problem, either with earbuds, speakers or bluetooth, weird....

Here's what I propose:
* Try increasing the multimedia volume prior to launching Spotify
* Try deleting all app data, uninstalling and then reinstalling Spotify
* Try creating a separate user profile on the phone and running the app as another user to see if you replicate the issue
* Try closing all other apps, especially multimedia apps
* Try replicating the issue with another music streaming app.
* If after all this, you're only getting the issue with Spotify across the board, try contacting Spotify app's developers.

Related

[Q] Do you have problems with Google Music/other Music apps?

There are several threads now detailing a problem with playing music, mainly reported when using the Google Music app. To be more specific here are some examples:
When playing music and then multitasking, the phone crashes and requires a battery pull and reboot.
Another is when playing music and then turning the screen off, the music is jerky and stutters.
People have reported this happening with apps other than Google Music, so it would appear that this isn't a problem with the Music app, but either the phone or ICS.
I wanted to start a poll to gauge how many people have this problem and establish whether it's everyone or not.
Here are some links to what I'm referring to:
http://forum.xda-developers.com/showthread.php?t=1381413
http://forum.xda-developers.com/showthread.php?t=1380773
http://forum.xda-developers.com/showthread.php?t=1379600
http://code.google.com/p/android/issues/detail?id=22669
Your poll is a bit flawed. My experience so far is that these crashes are a bit more random than being attributed to any specific apps right now. I've experienced the crash, but long story short, I am not convinced it was related to the exact app that I was using at the time.
Well just because you have experienced an unrelated crash it doesn't mean my poll is flawed, just that you have a separate issue
People have spoken of this happening repeatedly when trying to use Music and multitask so I think it is definitely an issue of it's own. Usually it is said that the sound/screen goes corrupt and then requires a battery pull. Are you not referring to a random reboot or something?
i have a couple of problems with PowerAmp, no problems with google music though.
1. PowerAmp can't see playlists that were created in google music
2. PowerAmp stutters when the screen goes to sleep. (does the clock speed lower when the screen goes off?)
i've read that increasing the buffer size in poweramp options fixes no. 2. I havent tried it due to no.1.
i'm just using google music at the moment.
WinAmp i found would often have slight cracks in the music (i.e. stop and start again quickly, almost like it was being disturbed/cpu high).
doubletwist is fine though, as is Music player
This is such a huge problem I can't believe more people haven't responded :S
I've had Google Music, Rhapsody, and Pandora all crash at one time or another.
str355 said:
i have a couple of problems with PowerAmp, no problems with google music though.
1. PowerAmp can't see playlists that were created in google music
2. PowerAmp stutters when the screen goes to sleep. (does the clock speed lower when the screen goes off?)
i've read that increasing the buffer size in poweramp options fixes no. 2. I havent tried it due to no.1.
i'm just using google music at the moment.
Click to expand...
Click to collapse
increasing the buffer size in power amp fixes no.2
Sent from Mobile..
problem number 2 here for me. songs with high bit rates tends to trigger the stutter problem after the phone goes to sleep. tried on google music and playerpro
Google Music 4.0.1 (ICS stock) often crashes within a minute after I reboot the phone - without me actually using it.
Obviously it's trying to do something in the background on start-up and fails. Miserably.
Did not crash while I was using it so far, but I didn't run it for any lengths of time either. No problems with other apps crashing, just Music.
rayvioli said:
problem number 2 here for me. songs with high bit rates tends to trigger the stutter problem after the phone goes to sleep. tried on google music and playerpro
Click to expand...
Click to collapse
Yes I notice it too, it's very annoying especially since I payed so much for this phone and a good set of headphones just for my high bit-rate music to constantly stutter; hopefully google fixes this. I seem to only notice this on the stock music player, but I prefer to use it over others due to its integration with the lockscreen and notification pulldown bar, especially considering the nice visuals it now has.
my 2 cents:
i can recreate the crash consistently by doing the following:
1. reboot the phone and connect a pair of headphones
2. stream a song (i.e., a song that's not already saved to the phone) using google music
3. use the home button to leave the google music app and return to the homescreen
4. while the song is playing, try to increase or decrease the volume of the music with the volume buttons and then almost immediately the phone reboots automatically.
i haven't been able to recreate the issue once with the headphones disconnected. also, the issue doesn't seem to occur if you connect the headphones after you start playing the music. i need to test that theory some more though.
I noticed this right away when I got my phone (launch day)
Since I constantly stream music from google music, I noticed pops and weird noises all the time. Very weird and SUPER annoying
The stock music app is not able to find my music at all. I use PowerAMP now and that works fine.
Music also crashes when not actively in use at all. When I open a lot of apps, i.e. multi-task a lot, Music often just force closes after a while.
I'm using PowerAmp now to listen to music stored in either .flac or the highest quality .mp3 files lame could produce. Some are 320kbps cbr others are vbr. In PowerAmp I set the process to the highest priority possible but left the buffer on auto.
I have never had any reboots or studering when locking the screen and I've been listening to music for over 3 hours now while doing some home work. Just to test it I put on one of my flac files and quickly locked and unlocked the screen. The phone took it like and champ with no studers at all.
No problems with music apps crashing, or needing to pull the battery. The only issue I have is with music or podcasts played through the native music player or Google Listen stopping at random intervals. Happens using wired speaker/headphones or bluetooth audio.
Frustrating, but not a dealbreaker yet.
I called Verizon for no other reason other than trying to create a record of the issue... They claimed to have not heard of this... Is there any way to let Samsung know directly? I know there is a google code ticket open, but Google hasn't "owned" the issue yet... I'd also say if you have the issue to let VZW know so they can get things in motion on their side as well.
kptkill said:
I called Verizon for no other reason other than trying to create a record of the issue... They claimed to have not heard of this... Is there any way to let Samsung know directly? I know there is a google code ticket open, but Google hasn't "owned" the issue yet... I'd also say if you have the issue to let VZW know so they can get things in motion on their side as well.
Click to expand...
Click to collapse
It seems they don't give a ****, unfortunately. Just have to live with it..
WinAMP - today while playing an album with the screen off paused (twice). I had to turn on the display, and hit the play button to continue. There was a bit of a lag (I got the FC screen, but when i hit wait the app returned a few seconds later)

Services dying constantly

So ever since the 4.3 update I've found that all services are dying more and more often. I know this is due to them being killed on low memory (which also seems to be constantly incredibly low for no reason - I don't have loads of apps) but it's so frequent and includes things like Play Music which causes music to stop, restart songs, skip songs, or the app to close without resetting. Is anyone else experiencing this or have suggestions as to what I can do even if just for Play Music, it barely makes it through a song

[Q] Music playing, but no sound

The problem:
My M8 is having difficulty playing music with sound. When I try to play music on the phone, the song will play. However, there will be no sound coming out from the speakers.
What I tried already:
I tried using a different music player. I downloaded Shuttle+ and tried to play, but I keep getting the same issue. Sometimes, when I reboot the phone, the stock music app works properly, but after the currently playing song is done, it would again play but not produce sound. If I go to the Shuttle app and play a song while the song plays with no sound on the stock music app, the Shuttle app works fine. But then after the song is done on Shuttle, I have to switch to the stock music app for sound to come out properly.
I remember how Google limited SD card functionality (my music was on my sd card). So I transferred the songs onto the phone storage, but I still have the issue. Then I figured that the issue might be my mp3 files. I deleted them all to try to isolate the problem. I tried playing song from the Google Play Music app and it appears to be working fine. This morning, the google play music also exhibiting the same problem. So even Spotify is having the problem. The music will load and the slider will move to indicate the song is playing, but again no sound. I tried deleting the data of all the music apps I have and they still do not work properly.
I have xposed modules installed so I disabled all of them and restarted the phone, but the problem persists.
Also, the boomsound speakers are functioning properly. Youtube videos and regular video files play with sound. I only appear to be having problems with music.
Phone modification:
This is probably really important to figuring out what the issue is. My phone is rooted and S-off. I have xposed installed with the following modules: forced immersive mode, greenify, keepchat, nfciconremover, snapshare, unicon, youtube adaway.
Other than that, the phone is stock.
Any help is appreciated! Thanks!
Solution
I performed a factory reset and started all over to isolate what modification caused this music bug.
Turns out, it was flashing the Tethering mod located here. http://forum.xda-developers.com/showthread.php?t=2708548
If you are currently experiencing this problem, go back to pure stock OR simply flash this rom http://forum.xda-developers.com/showthread.php?t=2731893
Now, if you still want tethering, install this http://forum.xda-developers.com/showthread.php?t=2715671.
I can confirm that installing that will give you tethering and not break music functionality!
dannyyang524 said:
The problem:
My M8 is having difficulty playing music with sound. When I try to play music on the phone, the song will play. However, there will be no sound coming out from the speakers.
What I tried already:
I tried using a different music player. I downloaded Shuttle+ and tried to play, but I keep getting the same issue. Sometimes, when I reboot the phone, the stock music app works properly, but after the currently playing song is done, it would again play but not produce sound. If I go to the Shuttle app and play a song while the song plays with no sound on the stock music app, the Shuttle app works fine. But then after the song is done on Shuttle, I have to switch to the stock music app for sound to come out properly.
I remember how Google limited SD card functionality (my music was on my sd card). So I transferred the songs onto the phone storage, but I still have the issue. Then I figured that the issue might be my mp3 files. I deleted them all to try to isolate the problem. I tried playing song from the Google Play Music app and it appears to be working fine. This morning, the google play music also exhibiting the same problem. So even Spotify is having the problem. The music will load and the slider will move to indicate the song is playing, but again no sound. I tried deleting the data of all the music apps I have and they still do not work properly.
I have xposed modules installed so I disabled all of them and restarted the phone, but the problem persists.
Also, the boomsound speakers are functioning properly. Youtube videos and regular video files play with sound. I only appear to be having problems with music.
Phone modification:
This is probably really important to figuring out what the issue is. My phone is rooted and S-off. I have xposed installed with the following modules: forced immersive mode, greenify, keepchat, nfciconremover, snapshare, unicon, youtube adaway.
Other than that, the phone is stock.
Any help is appreciated! Thanks!
Click to expand...
Click to collapse
I no longer have the M8, but I had the exact same issue. I also thought that it had something to do with storing my music to the SD Card via Google Play Music.
I would back up, flash a Rom and see if that fixes it. I'm guessing it will work fine and it's just something happened from xposed.
Sent from my HTC One_M8 using XDA Premium 4 mobile app

Music is stopped while navigating - LG G3 16GB/2GBRAM - CM13 (Android 6.0.1)

The problem is while in the car, I am used to turn on navigation, and simultaneously listen to music thru blutooth audio system. I do not know when it started to happen, but after a few minutes of music, system kills music app in the background. When I have music in the foreground and navigation app in the background - after some minutes the navigation is killed.
Until it goes at once - ie. Navigation navigates and music is played (before the bg app is killed) - it reports about 750 megabytes of free RAM. So the lack of memory is probably not the cause.
3 Navigation app tested in combination with four music apps. Same problem.
Factory reset took place.
This is a feature of the system? What can I do to stop this happen?
I am also having this problem with cm13 from time ago and have not found any solution yet. Hope someone can provide a valid fix ...

Bluetooth turns control off very quickly.Why?

Hi!
I have tried two headphones (Sennheiser M2 IEBT and Focal Listen Wireless) and two audio players (Youtube Music and BlackPlayer) and got the same result: after toggling a pause on headset any attempt to resume a playback after a couple of minutes results in nothing. That is Bluetooth control is lost. I'm forced to take a phone, unlock, start player and start playing back.
It is interesting, with Huawei MediaPad M5 8.4 I don't have the problem regardless headphones and players: Bluetooth control is kept at any case.
The most performant mode is selected in battery settings. The last official firmware (169) is installed.
Please, help me to resolve this very annoying issue!
I've noticed that when I play media content using a third-party app and then pause it from a Bluetooth device, sometimes that app gets terminated in the background and when I try to resume, it starts playing from the stock EMUI music app instead.
Although I haven't tried this, disabling battery optimisations for your music apps might prevent them from being terminated in the background.
Yes, all battery optimisations for players are disabled. Also, a lock was activated for players on recent apps screen.
I have tried a couple of settings on the developer configuration list (amount of background processes and amount of Bluetooth devices), but was not lucky.
Ok, can you, please, share your experience in having or not-having described problem?

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