Phone stuck in 4 color screen after following unbrick guide - ZenFone 2 Q&A, Help & Troubleshooting

Hi all,
I've been following the following guides for unbricking my zenfone 2 (ZE551ML):
http://forum.xda-developers.com/zenfone2/help/thead-bricked-phone-updating-to-mm-tips-t3452785
http://forum.xda-developers.com/zenfone2/general/guide-brick-soft-hard-bricked-zenfone-2-t3284256
However, I am stuck at the step where after the four color shows up in the screen.
Expected:
- phone displays 4 color screen
- phone proceeds to fastboot screen
Actual:
- phone displays 4 color screen
- nothing happens for several minutes
- phone reboots
- phone displays 4 color screen
- nothing happens for several minutes
- phone reboots
- phone displays 4 color screen
- nothing happens for several minutes
- phone reboots
- phone is now displaying black screen
I have double checked the instruction and I don't seem to be doing anything out of the norm. Can anyone help me with this?
Let me know if there are any other information I can provide to help debug this. Thanks!
------------------
I understand that this post describes a similar issue, but no proper solution is given:
http://forum.xda-developers.com/zen...-colors-fw-os-completed-t3506396#post70282506

timeiscoffee said:
Hi all,
I've been following the following guides for unbricking my zenfone 2 (ZE551ML):
http://forum.xda-developers.com/zenfone2/help/thead-bricked-phone-updating-to-mm-tips-t3452785
http://forum.xda-developers.com/zenfone2/general/guide-brick-soft-hard-bricked-zenfone-2-t3284256
However, I am stuck at the step where after the four color shows up in the screen.
Expected:
- phone displays 4 color screen
- phone proceeds to fastboot screen
Actual:
- phone displays 4 color screen
- nothing happens for several minutes
- phone reboots
- phone displays 4 color screen
- nothing happens for several minutes
- phone reboots
- phone displays 4 color screen
- nothing happens for several minutes
- phone reboots
- phone is now displaying black screen
I have double checked the instruction and I don't seem to be doing anything out of the norm. Can anyone help me with this?
Let me know if there are any other information I can provide to help debug this. Thanks!
------------------
I understand that this post describes a similar issue, but no proper solution is given:
http://forum.xda-developers.com/zenfone2/help/zenfone-2-stuck-4-colors-fw-os-completed-t3506396
Click to expand...
Click to collapse
It happens to me too
My fix was i reflash again the fw os again and it's back on track. Charge about 2 hours before doing that again
Lots of love :good:

timeiscoffee said:
Hi all,
I've been following the following guides for unbricking my zenfone 2 (ZE551ML):
http://forum.xda-developers.com/zenfone2/help/thead-bricked-phone-updating-to-mm-tips-t3452785
http://forum.xda-developers.com/zenfone2/general/guide-brick-soft-hard-bricked-zenfone-2-t3284256
However, I am stuck at the step where after the four color shows up in the screen.
Expected:
- phone displays 4 color screen
- phone proceeds to fastboot screen
Actual:
- phone displays 4 color screen
- nothing happens for several minutes
- phone reboots
- phone displays 4 color screen
- nothing happens for several minutes
- phone reboots
- phone displays 4 color screen
- nothing happens for several minutes
- phone reboots
- phone is now displaying black screen
I have double checked the instruction and I don't seem to be doing anything out of the norm. Can anyone help me with this?
Let me know if there are any other information I can provide to help debug this. Thanks!
------------------
I understand that this post describes a similar issue, but no proper solution is given:
http://forum.xda-developers.com/zenfone2/help/zenfone-2-stuck-4-colors-fw-os-completed-t3506396
Click to expand...
Click to collapse
Is the black screen glowing or completely dark? For me it also booted into a black screen but with backlight, I disconnected the cable and pressed the volume keys, then the fastboot screen came on.

Thanks for your replies, much appreciated:
SirAnKeKu said:
It happens to me too
My fix was i reflash again the fw os again and it's back on track. Charge about 2 hours before doing that again
Lots of love :good:
Click to expand...
Click to collapse
I charged it overnight and it still seems to be stuck on the 4 color screen. I've reflahed about dozen times now
j4nitor said:
Is the black screen glowing or completely dark? For me it also booted into a black screen but with backlight, I disconnected the cable and pressed the volume keys, then the fastboot screen came on.
Click to expand...
Click to collapse
Black screen is completely dark. It seems odd that it would restart by itself 3-4 times, show 4 color screen each time and *then* go into a black screen. I tried pressing the volume keys, but did not work.

Holy crap, this actually worked!: http://forum.xda-developers.com/zenfone2/help/zenfone-2-stuck-4-colors-fw-os-completed-t3506396
I did the following:
- opened up the back panel and unscrewed all the screws
- took off the back panel (its glued on so it needs a little tug)
- disconnected the silver tab shown in the photo posted in the OP with a tweezer (I had to disconnect both silver tabs)
... and it booted to bootloader!
My guess it that it needed a full battery disconnect before loading into the bootloader properly, which explains why some people were able to get unstuck from the 4 color screen from just letting the phone discharge over few days.
I'm now on TWRP and CM, thank you all!

timeiscoffee said:
Holy crap, this actually worked!: http://forum.xda-developers.com/zenfone2/help/zenfone-2-stuck-4-colors-fw-os-completed-t3506396
I did the following:
- opened up the back panel and unscrewed all the screws
- took off the back panel (its glued on so it needs a little tug)
- disconnected the silver tab shown in the photo posted in the OP with a tweezer (I had to disconnect both silver tabs)
... and it booted to bootloader!
My guess it that it needed a full battery disconnect before loading into the bootloader properly, which explains why some people were able to get unstuck from the 4 color screen from just letting the phone discharge over few days.
I'm now on TWRP and CM, thank you all!
Click to expand...
Click to collapse
Well, if you do that, you will void your warranty.
But congrats tho :good: happy flashing

Thanks for the tip. Unfortunately, disconnecting everything didn't solve the problem for me.

SirAnKeKu said:
Well, if you do that, you will void your warranty.
But congrats tho :good: happy flashing
Click to expand...
Click to collapse
Thanks! My phone only had 1 year of warranty, which has expired for few months now.
audit13 said:
Thanks for the tip. Unfortunately, disconnecting everything didn't solve the problem for me.
Click to expand...
Click to collapse
Are you seeing the same issue? Stuck on the 4 color screen?

@timeiscoffee, thanks for asking. I was able to fix the issue by using iFSTK to load a bootloader and flash raw LP file with AFT.

audit13 said:
@timeiscoffee, thanks for asking. I was able to fix the issue by using iFSTK to load a bootloader and flash raw LP file with AFT.
Click to expand...
Click to collapse
Nice!

timeiscoffee said:
Hi all,
I've been following the following guides for unbricking my zenfone 2 (ZE551ML):
http://forum.xda-developers.com/zenfone2/help/thead-bricked-phone-updating-to-mm-tips-t3452785
http://forum.xda-developers.com/zenfone2/general/guide-brick-soft-hard-bricked-zenfone-2-t3284256
However, I am stuck at the step where after the four color shows up in the screen.
Expected:
- phone displays 4 color screen
- phone proceeds to fastboot screen
Actual:
- phone displays 4 color screen
- nothing happens for several minutes
- phone reboots
- phone displays 4 color screen
- nothing happens for several minutes
- phone reboots
- phone displays 4 color screen
- nothing happens for several minutes
- phone reboots
- phone is now displaying black screen
I have double checked the instruction and I don't seem to be doing anything out of the norm. Can anyone help me with this?
Let me know if there are any other information I can provide to help debug this. Thanks!
------------------
I understand that this post describes a similar issue, but no proper solution is given:
http://forum.xda-developers.com/zen...-colors-fw-os-completed-t3506396#post70282506
Click to expand...
Click to collapse
Please try pressing volume + for long time...Try vol - also if first one didn't work

anilbabum said:
Please try pressing volume + for long time...Try vol - also if first one didn't work
Click to expand...
Click to collapse
OP already solved the problem: http://forum.xda-developers.com/showpost.php?p=70282541&postcount=5

I FIXED IT!!! After many many hours i managed to get off the four colors screen turning on and off...
While connected to the laptop, I let the 4 colour screen complete its' circles and the phone stayed in a black screen.
At that time i repeated the procedure with the xFSTK program and i got a success.
Afterwards with ASUS flash tool i flashed the firmware and the phone is working like a charm.
**The solution is to connect the phone to the laptop and wait until the 4 color screen stops coming back

Related

Problem in the two LG G3 (D855) A blue screen

hello everyone
While I normally surf on the phone
Suddenly the screen turned to the dark blue color and then extinguished
Removing the battery and then replay But do not avail me the blue screen appears every time the phone is turned off and
I want a quick fix please.
greetings all of you:crying:
lg g3
lojyhussein said:
hello everyone
While I normally surf on the phone
Suddenly the screen turned to the dark blue color and then extinguished
Removing the battery and then replay But do not avail me the blue screen appears every time the phone is turned off and
I want a quick fix please.
greetings all of you:crying:
Click to expand...
Click to collapse
does some thing is written on blue screen?
kp263 said:
does some thing is written on blue screen?
Click to expand...
Click to collapse
There are only a blue screen
:crying:
In some cases a blue screen means kernel issue, you can try reflashing with KDZ following the instructions here http://forum.xda-developers.com/showthread.php?t=2785089 to see if that solves your situation
siredux said:
In some cases a blue screen means kernel issue, you can try reflashing with KDZ following the instructions here http://forum.xda-developers.com/showthread.php?t=2785089 to see if that solves your situation
Click to expand...
Click to collapse
Blue Screen hinder do anything, but I will try to install the system
:good:
I can not do anything because of the blue screen appears
I tried but I can not work because of Software
i want this
LGD855AT-00-V30c-GLOBAL-COM-FEB-11-2016-32G+0.TOT
The phone no longer works entirely I went to the maintenance of phones
Tinker told me he needed to machine Inside the phone
Tomorrow received it from the shop
I guess that this solution is the ultimate solution to the problem of the blue screen no other solution
Used all ways but the blue screen appears every time
I do not know why this happened
Wish you all the best
It does not work Phone Repair ooooh my gad :crying:

asus zenfone 2 dead

Hi,
after installing TWRP and trying to install custom rom for Zenfone 2.
The phone restard and then .. nothing..
The phone stay black and just vibrate after several seconds.
its shows an empty battery while charging.
Trying bootloader.. nothing..
trynig to flash : the device s not detected
Any solution ? :
thanks
open back cover remove battery for half an hour. connect now press power button long till you get a vibration. wait few seconds you will boot up
sukhwant717 said:
open back cover remove battery for half an hour. connect now press power button long till you get a vibration. wait few seconds you will boot up
Click to expand...
Click to collapse
Half an hour or ten seconds is the same, still do that. It fixed mine but it was not because of flash issue, it just went off and never wanted to wake up again.
sferrariba said:
Half an hour or ten seconds is the same, still do that. It fixed mine but it was not because of flash issue, it just went off and never wanted to wake up again.
Click to expand...
Click to collapse
Done, but still black and vibrate 2 times every x seconds..
Theres a thread on how to unbricked, phone can still be revive
walidKr said:
Done, but still black and vibrate 2 times every x seconds..
Click to expand...
Click to collapse
http://forum.xda-developers.com/zenfone2/help/thead-bricked-phone-updating-to-mm-tips-t3452785
sukhwant717 said:
http://forum.xda-developers.com/zenfone2/help/thead-bricked-phone-updating-to-mm-tips-t3452785
Click to expand...
Click to collapse
I had the same problem as you do and I fixed it with this guide. Also. be aware that theres a number of video tutorials on youtube, just type "zenfone 2 black screen" or https://www.youtube.com/watch?v=BboYFzgg7Jo
Be sure you've installed the correct ROM according to your current bootloader.
Cheers!
Sent from my Redmi 3 using XDA Labs

Is my 1+3 dead!?

Hi everyone,
I'm experiencing pretty silly situation with my phone.
So the story begins here:
I was surfing the web while listening to music in the bus when suddenly my oneplus3 randomly turned off and I couldn't turn it back on. (I was on something around 15% on battery so it's not a low battery problem) I tried to turn it on several times and after holding the power button for like 10secs it turned on, and after pressing the power button again (because I needed to get past unlocked bootloader screen and dm-verity) I saw a boot screen. The capacitive button leds turned on and after 3 secs it turned off again, so I started worrying... After a while I tried to access the recovery, but no luck at all. It powers it self off after bootscreen. So I started to research. Tried to flash the entire OS, partritions with msmdownload tool. After several unsuccessful flashes (firehosewritedata failed sometimes while writing userimg or system.img or boot.img) I did get the download complete green text message, and after successful flash, the white LED turned on, even the phone was not plugged in USB or charger and turned off. The screen is completely black and the white led just flashes constantly without blinking or anything. I could only turn the led off by pressing the power button for another 10 secs. And after turning the phone off, problem still remains. After oneplus logo phone shuts down...
I can access bootloader.
And after flashing everything should be on stock, because now I only got screen only about bootloader, no dm-verity..
And of course - I still cannot access the recovery.
p.s. I tried to do the power cycle (as the tech support told me) but still no luck at all.
did u tried the full msmdownload tool (1gb) or the 55mb version ?
Mukthar. said:
did u tried the full msmdownload tool (1gb) or the 55mb version ?
Click to expand...
Click to collapse
1GB version
djemm1996 said:
1GB version
Click to expand...
Click to collapse
Are you sure that you did it right? Did your phone show up as mentioned in the instructions?
Puddi_Puddin said:
Are you sure that you did it right? Did your phone show up as mentioned in the instructions?
Click to expand...
Click to collapse
Of course. Everything is done right. I also get that green "download complete" message.
p.s I also opened the phone. water indicators are fine and no major defects what can i see by eye... All connectors are good as well.
Puddi_Puddin said:
Are you sure that you did it right? Did your phone show up as mentioned in the instructions?
Click to expand...
Click to collapse
And yes, phone was connected right. :good: installed drivers with test mode on Win10 and got Snapdragon device in COM devices. As well the MsmDownload tool shows up my device in port #20
Any ideas?
djemm1996 said:
Any ideas?
Click to expand...
Click to collapse
Follow method 2 from the Hard Brick guide by Naman Bhalla and try two or three times.
Sometimes it takes more than once for restoration.
Since you opened the phone, i think your warranty is gone now.
If the msmdownloadtool didnt help you, there is nothing you can do i think.
try to flash again, and if it still maybe something short inside.
if you have disassembly your phone, try disconnecting various flex cable like camera, sim slot etc that connect to the mainboard, that doesn't prevent device from powered on, then try to turning it on.
if it still, check your mainboard, if you don't know how, send it back.
AcidNoteZ said:
Since you opened the phone, i think your warranty is gone now.
If the msmdownloadtool didnt help you, there is nothing you can do i think.
Click to expand...
Click to collapse
Is ir really gone? There is a still warranty void sticker on the screw there, but of course it's possible to see by eye that the phone has been opened.
I have an appointment with Level2 tech support @oneplus, they are going to remotely flash the entire OS, but do you think they are using pretty similar technique as the msmdownloadtool?
djemm1996 said:
Is ir really gone? There is a still warranty void sticker on the screw there, but of course it's possible to see by eye that the phone has been opened.
I have an appointment with Level2 tech support @oneplus, they are going to remotely flash the entire OS, but do you think they are using pretty similar technique as the msmdownloadtool?
Click to expand...
Click to collapse
They are doing the same thing like you did.
I already had a session since i thought they are going to do something "special"
You can try the remote session but im afraid that wont help you if you already did it multiple times.
What about battery? Charged?
drmuruga said:
What about battery? Charged?
Click to expand...
Click to collapse
Yes battery is charged of course. It's just doint the same thing. Turns on, after a while when bootscreen comes it just turns off and white notification led appears, after that nothing.
I tried to flash it with tool using method 2 for like 15 times with "download complete" messages, but still no luck at all. Tried to erase partritions with fastboot, flashing just only recovery, modded recovery etc. but I still cannot access the recovery nor system. I just don't get it why the phone does not boot into recovery if I flash it or boot it straight away, It just only turns off and that's it. nothing more. Only black screen and white led lighting all the time (after a while the phone turns warm).
I have read all the MsmDownloadTool thread in "Mega Unbrick thread" and saw that few people have experienced the very same situation as me, so I was wondering if there is any fix for this? It's so strange that I was just surfing the Web and it just turned off by it self with like static image for miliseconds and after that just black screen.
There should be any fix. I guess that it's just a partition error...
Ok, not good news. I had a little remote session before a while. They says it's already a hardware problem.
AcidNoteZ said:
Since you opened the phone, i think your warranty is gone now.
If the msmdownloadtool didnt help you, there is nothing you can do i think.
Click to expand...
Click to collapse
Pfffft you think manufacturers notice when you take apart phones? Hell I took apart my Xperia Z2 because it was having problems and then glued it back together with cyanoacrylate hahahaha (worst thing to do but wtv) and no one noticed though it was seemless and everything looked perfect
Guys, I've got something for you! Not really the same thing as Naman.
p.s. not saying its original hehehehe keep safe
man i got a very similiar problem but my op3 has a black screen i was also on low battery around 5-15% when my phone went off after i was in twrp
Actually I was on twrp too! Also I have recently noticed that recovery loading speed was far too long than normal one. I'm talking for something about 5-7 minutes after reboot into twrp. So, who knows what did happen. Just made an RMA request. Will see how it goes.
Anyway, I was on stock 7.1.1 and it's just rooted with custom recovery and that's it! Nothing more! Is that just a factory failure or maybe it's caused by drops i have had? Nothing serious for a 4-5 times for a half year. Of course I have used it even in winter when the snowflakes are coming down from the sky and little rain. Btw, these liquid indicators are white, so all safe. ::laugh:
A
makadama said:
man i got a very similiar problem but my op3 has a black screen i was also on low battery around 5-15% when my phone went off after i was in twrp
Click to expand...
Click to collapse

Screen problem (Hardware Issue)

I left my redmi note 5 on charger and I slept, next morning the screen was flickering , then it shows a black screen, after restarting the phone, it worked for a little while, then it shows different colors which appears as columns (picture attached), the phone physical state is perfectly fine, it wasn't dropped at all and the screen is in a perfect state too.
I was running Android 10 MIUI 12 ported from redmi note 7, I tried to flash original firmware, and a different rom, but nothing changed, so the issue is not related to the software.
My question is:
Can I find any member here who faced the same issue and knows what happened to the screen? Any hardware expert here can tell me what might be damaged inside the hardware?
Thanks in advance.
Mysteryagr said:
I left my redmi note 5 on charger and I slept, next morning the screen was flickering , then it shows a black screen, after restarting the phone, it worked for a little while, then it shows different colors which appears as columns (picture attached), the phone physical state is perfectly fine, it wasn't dropped at all and the screen is in a perfect state too.
I was running Android 10 MIUI 12 ported from redmi note 7, I tried to flash original firmware, and a different rom, but nothing changed, so the issue is not related to the software.
My question is:
Can I find any member here who faced the same issue and knows what happened to the screen? Any hardware expert here can tell me what might be damaged inside the hardware?
Thanks in advance.
Click to expand...
Click to collapse
Your screen burnt bro
rc chanu said:
Your screen burnt bro
Click to expand...
Click to collapse
What part of the screen exactly?
I don't have much information about hardware related issues, so I don't know what is happening here, I see light coming from the screen even when there is nothing but a black screen, and when I reboot to recovery it starts to show different colors (like the previously attached picture).
Mysteryagr said:
What part of the screen exactly?
I don't have much information about hardware related issues, so I don't know what is happening here, I see light coming from the screen even when there is nothing but a black screen, and when I reboot to recovery it starts to show different colors (like the previously attached picture).
Click to expand...
Click to collapse
The thing is that, your screen is damaged. I can say this because you said the screen turned on but there is no picture showing up. Replace the main screen in service center buddy

Question Black screen but phone turns on and laptop sees it

I was unlocking the bootloader (method from here - three steps, without waiting 7 days - https://forum.xda-developers.com/t/closed-unlock-bootloader-xiaomi-redmi-note-8-ginkgo.4551425/) and the first step was successful. I stopped at the third and then I saw that the screen is black, I don't see anything, it becomes a little light. I see that the phone turns on. In Device manager I see Android bootloader interface. Please help. I tried many films on YouTube. Is it bricked?

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