Diagnosing soon-to-be-bootlooped phones - Nexus 5X Q&A, Help & Troubleshooting

Looks like somebody on Reddit had a talk with one LG representative in which he described a method to diagnose if your 5X is about to get bootlooped.
The procedure as follows:
Turn your phone off, or let the battery discharge completely (which I personally recommend);
With the phone off, plug in the wall charger.
If your phone only displays the battery icon and starts charging, you're good. But, if your phone starts to boots up -- displays the Google logo and starts the boot animation -- expect your phone to brick soon.
Also, the manufacturing date seems to have a role in this case as well, looks like most bootlooped phones have been manufactured in October of 2015. I have a H791 manufactured in November 30th 2015 with no problems so far -- I've dropped the phone a few times (with the case), used the advanced governor tweaks, overclocked, applied thermal tweaks, rooted and restored the phone a dozen without any issues so far.

Mine is october 2015, 791. System modified, rooted, overclocked, a lot of fashing mods. Still works without aby issues.
When I plug device to charger, It show battery icon.

Holysh*t. Mine is 791, manufactured Oct 2015. And I always let my battery discharge to zero before I plug it in. I notice that sometimes it boots up and sometimes it doesn't.

my serial starts with 511 so its Nov 2015.. I was going to root my phone until I read about the boot loop plague think its safe to?
arvinsheet said:
I always let my battery discharge to zero before I plug it in.
Click to expand...
Click to collapse
thats bad for the battery mate plug it in around the 30% mark

What if every 5X hardware eventually degrades with time, someone whose phone is not booting today might boot up one day in future while charging, and eventually end up bootlooping.

Lol mine's H791, bought January 2016 and it died 1 week and a half days ago, never tried any other ROMs except being stock itself and occasionally changing kernels and recovery, also I never remember anything it boots up after charging my phone being discharged completely

Aman301582 said:
What if every 5X hardware eventually degrades with time, someone whose phone is not booting today might boot up one day in future while charging, and eventually end up bootlooping.
Click to expand...
Click to collapse
Unlikely, since not all 5X's are affected by this. Besides any manufacturing issue (the bootloop cause), specific material characteristics (like the normal wear and tear of lithium batteries) or environment, electronics won't degrade up to this level in the medium term.
The charging boot up is only a symptom that something wrong is already going on. LG said that the bootloop is caused by loose components, which can get worse over time by physical stress (see the iPhone 6 touch sickness) or heat.
So, the perfectly assembled 5X's will not get bootlooped and should last a long time.

arvinsheet said:
Holysh*t. Mine is 791, manufactured Oct 2015. And I always let my battery discharge to zero before I plug it in. I notice that sometimes it boots up and sometimes it doesn't.
Click to expand...
Click to collapse
damn the used one i just bought for the board is a 10-15 manufacture date...smh
---------- Post added at 03:15 AM ---------- Previous post was at 03:09 AM ----------
neilc300 said:
damn the used one i just bought for the board is a 10-15 manufacture date...smh
Click to expand...
Click to collapse
and i now know that my problem child "deceased" was also a 10-15 manu. date
---------- Post added at 03:27 AM ---------- Previous post was at 03:15 AM ----------
yhn said:
Unlikely, since not all 5X's are affected by this. Besides any manufacturing issue (the bootloop cause), specific material characteristics (like the normal wear and tear of lithium batteries) or environment, electronics won't degrade up to this level in the medium term.
The charging boot up is only a symptom that something wrong is already going on. LG said that the bootloop is caused by loose components, which can get worse over time by physical stress (see the iPhone 6 touch sickness) or heat.
So, the perfectly assembled 5X's will not get bootlooped and should last a long time.
Click to expand...
Click to collapse
think it is safe to assume that whatever happens causes the battery to no longer have the ability to charge, on my first 5x the dead one soon as i got it (used) I was iffy about the battery and if it was charging or not I would see charging animation and then other times I wouldn't. I bought a brand new battery off ebay before attempting the FRP removal, just seemed like a smart thing to do, used phone and all, but by the time the phone passed away it managed to fry the new battery as well, I went to use it in the rebuilt from two broken and it would not charge...imagine that

i think there should be something (a tool?) official to diagnose. So anyone can legally ask for a replacement. But i guess that is the same reason we dont have already it
Anyway thanks for the infos, glad to have at least something!

neilc300 said:
damn the used one i just bought for the board is a 10-15 manufacture date...smh
---------- Post added at 03:15 AM ---------- Previous post was at 03:09 AM ----------
and i now know that my problem child "deceased" was also a 10-15 manu. date
---------- Post added at 03:27 AM ---------- Previous post was at 03:15 AM ----------
think it is safe to assume that whatever happens causes the battery to no longer have the ability to charge, on my first 5x the dead one soon as i got it (used) I was iffy about the battery and if it was charging or not I would see charging animation and then other times I wouldn't. I bought a brand new battery off ebay before attempting the FRP removal, just seemed like a smart thing to do, used phone and all, but by the time the phone passed away it managed to fry the new battery as well, I went to use it in the rebuilt from two broken and it would not charge...imagine that
Click to expand...
Click to collapse
Forget about it, mine bootlooped last week.

For the last 2-3 weeks before my 5x died.. i noticed that restoring a twrp backup was miss and hit, it would(or not) miss some apps or similar..like it didn't restore 100%.
Another thing that i noticed is that when i copy for example some rom.zip or any zip bigger than 400MB on to the internal sd, it would get corrupted, it would change md5sum.
BUT if i reboot the phone and copy the zip on the phone immediately after booting, then it won't get corrupted.
Im not sure if this is directly related to this issue, but it looks like it does.

Guys going to buy two nexus 5x phones , can someone tell me how to accurately check the model number and which model is safe to buy and how to diagnose the phone of boot loop future?

Related

Hot swapping batteries

I noticed that the GN works with the charger plugged in and the battery out, unlike other Androids I've owned. The OS freezes after anywhere from 1-60 seconds, but it does work. So then after another reboot I tried plugging in the charger and quickly replacing the 54% charged battery with a fully charged one. Took out the charger again - no freezes at all. But the battery meter still "remembers" the charge state of the old battery.
So is this behaviour by design - Google and Samsung decided it's time to let this happen? - or is it merely an oversight since it confuses the OS?
If I'm in a situation where I'd like to use this trick to hot swap a depleted battery without shutting down, would there be any potential harm? I'm guessing it could bork the battery calibration.
Sent from my Galaxy Nexus using Tapatalk
It wouldn't effect Android, it would effect the battery itself. Battery calibration only happens on the battery itself, Android "battery calibration" that everyone talks about is just the battery stats page that tells you what apps are using what. The battery has a little chip on it that tells it when there isn't enough power/voltage to run.
Sent from my Galaxy Nexus using XDA App
That's a good question. I rarely do this and I think because of clearing out the phone often while swapping software I don't get any potential side effects.
Read the user manual, it specifically states not to do this.
Like all things, no one can stop you from doing it, doesn't mean that it isn't a silly idea.
s2d4 said:
Read the user manual, it specifically states not to do this.
Like all things, no one can stop you from doing it, doesn't mean that it isn't a silly idea.
Click to expand...
Click to collapse
That leads me to a good question - where is the full user manual for the GSM version, not just the quick start guide? Google doesn't even have it available on their site. Nor does Samsung Canada.
But I did catch the language you were referring to: "Do not remove the battery before removing the
travel adapter. Doing this may cause damage to the device."
Heh okay, oops
I'd say it's a terrible idea to even try to do this.
If your device writes to the internal flash memory just when the power runs out you may end up with a broken file system or even damaged flash cells.
Don't do it.
Valynor said:
I'd say it's a terrible idea to even try to do this.
If your device writes to the internal flash memory just when the power runs out you may end up with a broken file system or even damaged flash cells.
Don't do it.
Click to expand...
Click to collapse
But isn't that no worse than doing an occasionally necessary battery pull?
In any case I wasn't describing the power running out at all - this is changing batteries while the phone is on AC power. Laptops have been able to do this safely since forever... Old dumb phones were often able to do it too. This is my first Android on which this actually works - but, true, the manual does advise against.
Sent from my Galaxy Nexus using Tapatalk
I guess I'm just going to avoid the unnecessary risk. I don't think a 3 minute restart is worth the inconvenience of replacing a phone. Or worse, it running buggy and not knowing why.
---------- Post added at 08:21 AM ---------- Previous post was at 08:14 AM ----------
Btw, I have a surge protector with battery back up (Tampa thunderstorms can be a *****) and usually run my laptop battery less. It's better for the battery life but if I didn't have the back up battery, it could cause some headaches if the power blacks out.
cmstlist said:
But isn't that no worse than doing an occasionally necessary battery pull?
Click to expand...
Click to collapse
Depends, I guess. If the phone has crashed and is in some endless loop doing nothing really, there should be no additional harm from the battery pull.
If only the UI froze but the "core" OS is still working in the background and updating the file system just in the moment you pull the battery .. well, that's really bad luck. :-/
Why don't we have external batteries like on cordless drills? Well Palm Pre and some others have it...
Probably a hack here somewhere to manually set the battery level and avoid that risk of getting a crucial customer call in that 3min reboot, no?
cmstlist said:
But isn't that no worse than doing an occasionally necessary battery pull?
In any case I wasn't describing the power running out at all - this is changing batteries while the phone is on AC power. Laptops have been able to do this safely since forever... Old dumb phones were often able to do it too. This is my first Android on which this actually works - but, true, the manual does advise against.
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
You answered your question, the battery pull for the freezing is unavoidable. You need to pull the battery.
Sent from my Galaxy Nexus using Tapatalk 2

[Q] Phone melted. Need to return. Rooted. What to do?

I'm a little concerned about my current predicament.
A month ago I bought a rooted Galaxy Note II second hand. I have had no problems with it until Saturday morning.
On Saturday I plugged it in - it was flat because the battery had ran out of juice from the previous night. I left it off and plugged in. I returned not long after to a slight burning smell, and the phone was roasting hot.
I could turn it on, but it hasn't charged, still showing 1% and cutting out immediately. Any time you plug in within seconds, it overheats.
It has burned in one spot, and burned the battery cover as well.
Obviously I am not impressed, it could have burned the place down if I'd left it on overnight.
However, the device has been rooted, and can be turned on but it will damage it more if you do. It has had a theme applied to it that could only be done with a rooted phone so it is blatantly obvious.
I've put in a support call with Samsung who are going to send out a bag to send it off to them in. I would have preferred to send them an unrooted phone, but obviously not practical and I don't know anyone else with a Note 2. I also don't want to buy replacement components in case I make it worse or damage those.
Anyone faced a similar predicament, and what was done about it?
Well, in this case, a melted phone is very dangerous, they should or must send you a new one just to not report it to the police or the media!
I think the problem was in the battery, it's the only component that can get so hot and even it can explode in some conditions.
Sent from my GT-N7100
My concern is they try to say that it was the fact the phone was rooted that caused it to overheat... although it was switched off at the time.
Don't worry I won't let it go without a fight, but am unsure about what rights I may or may not have.
tameracingdriver said:
My concern is they try to say that it was the fact the phone was rooted that caused it to overheat... although it was switched off at the time.
Don't worry I won't let it go without a fight, but am unsure about what rights I may or may not have.
Click to expand...
Click to collapse
Try to run triangle away, before you return it.
Sent from my GT-N7100 using xda premium
Phone is totally flat, and will only turn on when the battery is connected, and it is connected to the mains. It will overheat with a minute.
In Norway, and I assume in the EU too, they have to prove that there is a connection between the broken phone and the fact that it is rooted to void warranty. No worries then if there's similar legislature in your country.
Sent from my GT-N7100 using Tapatalk 2
What if you charge it with usb cable connected to a computer? Does it still overheat?
Alternatively, do you know any1 with a note 2 whos battery you can borrow?
Sent from my GT-N7100 using xda app-developers app
Try buying a spare battery. And then try triangle away. Put the faulty battery back in the phone and send it to Samsung.
It's way cheaper than having to pay for the full phone repair.
sos_sifou said:
Well, in this case, a melted phone is very dangerous, they should or must send you a new one just to not report it to the police or the media!
I think the problem was in the battery, it's the only component that can get so hot and even it can explode in some conditions.
Click to expand...
Click to collapse
tameracingdriver said:
My concern is they try to say that it was the fact the phone was rooted that caused it to overheat... although it was switched off at the time.
Click to expand...
Click to collapse
This thread's funny. A second hand phone received or bought rooted which could have been using a different kernel, been OC'd, or had any of a laundry list of mods done to it overheats. Since none of that can be ruled out, why is there any reason to alert the media or expect Samsung to be responsible for something that's most likely not a defect but customer induced damage? With millions sold I'd expect more reports of phone's melting if there was some sort of common or repeatable fault. Best of luck OP but your fate will be determined by Samsung's graciousness and not you claiming that a rooted second-hand device somehow combusted on its own having nothing to do with what you or the first owner did to it.
To be fair if it's not charging the battery at all and just overheating/melting the phone it sounds more like a hardware issue than a software one. Something in the charging circuit is screwed up by the sounds of it.
Sent from my GT-N7100 using xda app-developers app
tameracingdriver said:
My concern is they try to say that it was the fact the phone was rooted that caused it to overheat... although it was switched off at the time.
Don't worry I won't let it go without a fight, but am unsure about what rights I may or may not have.
Click to expand...
Click to collapse
idk if this help, last time my S2 also got some issue so I go to SC and the guy there said that I voided my warranty coz I rooted it.
And that statement made me angry, so I said to him in angry tone: why the hell you say its illegal to root and voided my warranty becoz I root my phone. If that's illegal, why the hell Superuser/SuperSU/any root tools exist in Google Play and Google let it in there for a long time? I bought this phone by my money so I have right to install anything in play store.
Then they unable to say something and fix my phone rightaway and told me to be careful next time.
So, rooting isn't illegal, its in Google Play anyway.
ask yr friends or someone borrow a battery and reset the counter first
I don't know anyone with an N2 so I can't borrow a battery, I'd have to buy one.
I'll try plugging it just into the computer, I suppose with less power going in, it might not overheat. I've been reluctant to plug it back in.
Phone is running standard kernel, it was only rooted, with a replacement status bar added, and CWM installed. Nothing special.
Ideally, I would need to flash it back to standard though, so I'll need to find out the easiest / quickest way to do this, and, possibly, reset the counter.
I suppose its possible they will refuse to fix it. If I am, that is me massively out of pocket, and I won't be rooting anything ever again, even buying second hand is losing its appeal.
Heck, as I can't afford to replace it, I now may be stuck with this Nokia Lumia 800 I had to buy as an "emergency" phone, which is actually not a bad little machine in many respects (obviously tiny though).
tameracingdriver said:
I'm a little concerned about my current predicament.
A month ago I bought a rooted Galaxy Note II second hand. I have had no problems with it until Saturday morning.
On Saturday I plugged it in - it was flat because the battery had ran out of juice from the previous night. I left it off and plugged in. I returned not long after to a slight burning smell, and the phone was roasting hot.
I could turn it on, but it hasn't charged, still showing 1% and cutting out immediately. Any time you plug in within seconds, it overheats.
It has burned in one spot, and burned the battery cover as well.
Obviously I am not impressed, it could have burned the place down if I'd left it on overnight.
However, the device has been rooted, and can be turned on but it will damage it more if you do. It has had a theme applied to it that could only be done with a rooted phone so it is blatantly obvious.
I've put in a support call with Samsung who are going to send out a bag to send it off to them in. I would have preferred to send them an unrooted phone, but obviously not practical and I don't know anyone else with a Note 2. I also don't want to buy replacement components in case I make it worse or damage those.
Anyone faced a similar predicament, and what was done about it?
Click to expand...
Click to collapse
Given the near fatal consequences of a battery explosion you shouldnt have any problems Samsung will be much more interested in working out why it happened and avoiding any negative PR about their flagship handset.
However if they can proove that it was the root that caused the burn out (we all know thats not the likely reason) then they may reject the device and tell you it was all your fault. at that point take it to the media.
to me it sounds like the charging circuit has failed and instead of passing charge to the battery its built up in the circuit, mechanical failure can't see how a root would cause that. Were you using the sammy charger, cable and battery?
---------- Post added at 10:31 AM ---------- Previous post was at 10:28 AM ----------
D3_ said:
To be fair if it's not charging the battery at all and just overheating/melting the phone it sounds more like a hardware issue than a software one. Something in the charging circuit is screwed up by the sounds of it.
Sent from my GT-N7100 using xda app-developers app
Click to expand...
Click to collapse
Ye that was my thought wonder if OP has original sammy cable and charger or was given a third party one?
Yes I did indeed use the original charger and cable (it looks original too, not like a knock off). In general, in the past, I've had issues using chargers mean't for other devices, usually just slow charging though rather than it blowing up.
The fact the phone was turned off when it was being charged suggests to me, like you say, that its a proper hardware fault.
We shall see. I'm waiting for the jiffy bag to send it back, it will be at least 2 weeks till I get it back (maybe longer now with Xmas coming up).
tameracingdriver said:
My concern is they try to say that it was the fact the phone was rooted that caused it to overheat... although it was switched off at the time.
Don't worry I won't let it go without a fight, but am unsure about what rights I may or may not have.
Click to expand...
Click to collapse
Take a picture of the burned note2 first, maybe you can use it as a "leverage" when the time comes. You know how burned phone have negative impact on products marketing.

[FIX] "screen flicker, screen freezes, and random restarts with low battery" SMT700

[FIX] "screen flicker, screen freezes, and random restarts with low battery" SMT700
When The Crashes happen: Usually the tablet will crash on Google chrome When the Battery is below 60% and around 15% it will simply crash on the lock screen.
People say the fix for this is to Re solder the battery clip or give it to Samsung to fix
Well I did find a fix But you need ROOT Access
How to fix. First you will need to get a app called Kernal Adiutor. (Link https://play.google.com/store/apps/details?id=com.grarak.kerneladiutor&hl=en )
Once this is installed You will want to open it and set these values (If you find more stable values tell me and i will edit them here)
Under CPU: (Minimum Frequency: 200MHz) (Maximum Frequency : 1100MHz (Most stable) or 1900MHz (Unstable)) (CPU Governor: Power save) (multi core power saving: Aggressive)
Under I/O Scheduler: (Scheduler: fiops or zen) (Read Ahead : 4096kB)
Under Entropy: (Read: 128) (Write: 512)
Feel free to post better values in the comments
I hope this helps!
Contact me on Kik @ Ravekek
bump
zalso said:
bump
Click to expand...
Click to collapse
boop
I have have the same issue but on the 705 under cpu Governor i have of those settings only ondemand, userspace and interactive...
also on i/o i only have noop, deadline or cfq.... any recomendations as to which i should use would be helpfull
I don't know about this app helping with this problem. But one thing is sure. Taking off the back cover of the tablet(cleaning the antenna contacts) and unplug/replug the battery helps. After this process the battery holds longer.
Sent from my SM-T705 using XDA Free mobile app
I had this problems (random reboot, screen freeze and crazy screen flickers with bright flash bars), which occured when it had low battery (below 40%).
I removed the back cover with a guitar pick, unplugged the battery, waited a couple of minutes and put everything back together again.
Until now zero problems, longer battery than ever... So I believe in most cases there's no need to spend any money or send it to RMA.
If you are having these issues, check to see if you have "Turn off hardware overlays" enabled in developer options. If so, disable it. This worked for me and was the only difference between my current Tab S and my old Tab S before it died.
Sent from my SM-T700 using Tapatalk
Just have service center change your battery and check its connection.
I have it changed within 3 months after got it bcoz of said problems & everything is fine since till now....
Its been almost a year & the tab's still OK.
---------- Post added at 10:48 AM ---------- Previous post was at 10:47 AM ----------
noxarcana said:
If you are having these issues, check to see if you have "Turn off hardware overlays" enabled in developer options. If so, disable it. This worked for me and was the only difference between my current Tab S and my old Tab S before it died.
Sent from my SM-T700 using Tapatalk
Click to expand...
Click to collapse
what happened to your old Tab S?
Crescendo Xenomorph said:
Just have service center change your battery and check its connection.
I have it changed within 3 months after got it bcoz of said problems & everything is fine since till now....
Its been almost a year & the tab's still OK.
---------- Post added at 10:48 AM ---------- Previous post was at 10:47 AM ----------
what happened to your old Tab S?
Click to expand...
Click to collapse
Hairline fracture in the display causing the screen to have a permanent green/yellow tint. If I grabbed the top left and bottom right corners and bent the tablet inward at the center of the display, it would go back to normal. Burn in started to become an issue as well due to the damage done. Technically it didn't die. It was just cheaper to buy a new one so I did and gave the old one to a friend.
I also had flickering and restarts. Removing the battery and plugging it back in fixed it for me.
lunareclipse said:
I also had flickering and restarts. Removing the battery and plugging it back in fixed it for me.
Click to expand...
Click to collapse
Same here it got so bad I couldn't even use my tablet. I cleaned out the battery connectors with rubbing alcohol and firmly reconnected them. I used not be able to get below 20% battery without the tablet rebooting like crazy and screen getting glitchy. Today I finally was able to completely kill the battery without a single glitch or reboot.
Sent from my iPod touch using Tapatalk
Crescendo Xenomorph said:
Just have service center change your battery and check its connection.
I have it changed bcoz of said problems & everything is fine since till now....
Click to expand...
Click to collapse
Same here. Battery changed under warranty and now everything is fine.
Sent from my Moto X Force using Tapatalk
So, which metod is the best?
XxReApErxX said:
So, which metod is the best?
Click to expand...
Click to collapse
Unplugging and replugging in the battery for permanent fix but requires you to open the case
So just as simple as that? I´ll give it a try.
Exact same problem with my T800. Just straight death the second it hits 58%. however, turning on stock power saving mode (along the same lines as OP) did the trick for me. Not a single crash since then, with both Loli and MM. Also downloaded kernal adiutor and ran it ontop of powersaving mode to overclock\undo the horrendusly slow state. Meh sounds counterintuitive but it worked.
i tried opening the covere method it worked for me but the problem keeps returning after 3-4 months.
OK, I think I'm having a similar problem. I replaced the original battery a couple of months ago and everything was good for a while. For the last 2 weeks, I've started having a problem where the tab works ok when it's fully charged, but when it gets down somewhere below about 65%, the tablet will sometimes just turn off without a warning. When it does turn off, the only way to restart it is to briefly plug it into a power source. You only have to plug it in for a few seconds, but when you do, you can turn it on again. If you don't plug it into a power source briefly it simply won't start at all.
Once you get it started again, it will run for a few more minutes, before it again fails without warning. Once it starts doing this, the time it stays on gets shorter and shorter until you recharge it completely.
Yesterday, I got a second replacement battery to see if that would make a difference, but it behaves just like the first one. I tried unplugging and replugging the battery connector, but it seems to be firmly plugged in and doing that doesn't help.
I'm thinking that it could be firmware corruption problem, so I'm thinking that I will do a factory reset, reformat, reinstall, etc. That's a real pain and I'm not confident that will fix it. Does anybody have any thoughts or suggestions?
The original battery in my Tab S finally died after holding on for 7 years with the annoying green flickering, but fixed it temporarily by unplug and plugging it back in , changing the battery solved it , got replacement battery on February 2021 , 6 months in and the problem is slowly starting to come back , i might consider soldering and strengthening the battery connector like most other forums and answers i found so far after extensive research..

New software update (25.266.5)

Hope this brings some major fixes
size: 9.9 mb
looks like it is just a security patch update. Patches are now updated to 1st October 2017.
ferolac said:
Hope this brings some major fixes
size: 9.9 mb
looks like it is just a security patch update. Patches are now updated to 1st October 2017.
Click to expand...
Click to collapse
I am facing battery draining issue since nougat . I hope this fix this issue in coming update.
---------- Post added at 11:04 AM ---------- Previous post was at 10:40 AM ----------
earthworm82 said:
I am facing battery draining issue since nougat . I hope this fix this issue in coming update.
Click to expand...
Click to collapse
same here
Up
Any information about 7.1 ?
Pretty sure this update is the reason my phone just turns off randomly... Have to plug it into an OEM charger to get the phone to start back up. Battery drains naturally over time if I don't use the phone, but if I try to run apps, it randomly shuts off.
Toxonuts said:
. . . it randomly shuts off.
Click to expand...
Click to collapse
i am also facing random reboots, mostly few minutes after unplugging the phone from charging
ferolac said:
i am also facing random reboots, mostly few minutes after unplugging the phone from charging
Click to expand...
Click to collapse
Sounds like similar situation that I have. If I leave the phone unattended + off the charger, it will be fine and gradually the battery will die. If I go to use apps, the phone will randomly shut down and require an OEM charger to be used again.
Later today I will be disassembling this phone to ensure nothing internal is loose, as it could be possible that something is nearly disconnected causing the phone to freak out. If I can't find a resolution, time for a new phone!
Toxonuts said:
. . . time for a new phone!
Click to expand...
Click to collapse
if its fixable do post an update here, please
ferolac said:
if its fixable do post an update here, please
Click to expand...
Click to collapse
Hello! Not sure if I just got lucky, but my phone is now working fine after fully disassembling it and re-assembling it. My guess is that the battery pin connector gets loose over time.
Here are a few videos that will prove to be useful in your journey:
https://www.youtube.com/watch?v=3IYaFmbwFOA
https://www.youtube.com/watch?v=6ukUd6mPtew **Although this video is covering REPLACING the charging port, it also provides good info on how to ensure the power + volume up/down buttons go back in
---
It took be about 30 minutes to fully disassemble the phone. Some words of advice: MAKE SURE that all connectors are tightly secured and locked in place (to be locked in place, the black bar should be at the top of the connector -- I ended up putting the phone back together and the screen was all twitchy due to some loose connections). So, it may have totally been unrelated to this software update, as it SEEMS to be working for now. I did notice that my battery indicator is a bit out of whack after fully disassembling, so I'm going to let the battery drain all the way then fully charge it up again to see if that gets resolved by doing that as well.
Worth a shot -- I ended up having all the needed tools (heat gun / T4 and T5 screwdriver / spudger tool / something sharp like razor blade to peel off back cover).
time to buy a heat gun
Now my battery is draining ...
ferolac said:
Hope this brings some major fixes
size: 9.9 mb
looks like it is just a security patch update. Patches are now updated to 1st October 2017.
Click to expand...
Click to collapse
Since applying this security patch my Droid Turbo 2 is now draining battery badly. I did a factory reset from within the Settings -> Backup & Reset thinking that might help. It seems to be draining equally fast even after doing that. I might make it 7 hours before its dead (it was easily lasting through the day with 30% or more charge left after 15 hours). The phone is always hot as well, even just sitting on my desk next to me.
Any thoughts as to doing a factory reset from Power + Volume down resulting in a difference? I am not super familiar with the difference between that type of reset and a Backup & Reset within the phone.
lilspud503 said:
Any thoughts as to doing a factory reset from Power + Volume down resulting in a difference? I am not super familiar with the difference between that type of reset and a Backup & Reset within the phone.
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no as far as i know, both methods do the same thing. Having a factory reset option in recovery mode is handy when the phone cannot boot properly
Come on Motorola
You can't do this to me!
I bought this phone and it came with Nougat 7.0 and this happens?
Shutdowns randomly, Battery going down so fast.
OMG I regret getting it! and what's funny.. I can't do anything to fix this. I have just to sit there looking at my kinda-broken phone.
Thanks Moto.
lilspud503 said:
Since applying this security patch my Droid Turbo 2 is now draining battery badly. I did a factory reset from within the Settings -> Backup & Reset thinking that might help. It seems to be draining equally fast even after doing that. I might make it 7 hours before its dead (it was easily lasting through the day with 30% or more charge left after 15 hours). The phone is always hot as well, even just sitting on my desk next to me.
Any thoughts as to doing a factory reset from Power + Volume down resulting in a difference? I am not super familiar with the difference between that type of reset and a Backup & Reset within the phone.
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Click to collapse
There shouldn't be much of a difference, but if you believe the problem to be software related, I suggest doing the Power + Volume down option and DO NOT add back your gmail account (which will sync your contacts/apps/photos/etc.) until thoroughly testing the device. It might just be an app causing it, but more than likely this damn update. All of my problems started after the update as well, so I don't know if phone manufacturers release specific updates to force user's to upgrade, but it's BS. Even moreso because you can't rollback to an older version of Android as the Bootloader is locked and nobody has cracked it.
Moto X Force (XT580) have not recieved any update after the Last N update , securiy patch is still as before. Good to se Verizon is updating , hope Motorola/Lenovo rolls out the same
Looks like the Update has HIT the Moto X Force (XT1580) finally..The version looks diffrent from the verizon dt2. Hope it brings improvement to device:fingers-crossed::laugh:
Hi everyone -
I replaced my battery in my Droid Turbo 2 about 1.5 weeks ago, and it has appeared to resolved my issue. If you are having random shutdown issues after this update, you might just also been plagued with a bad battery. Replacement batteries are $20-$30 online, and take about 15-20 minutes to replace. Since replacement, my phone has been working fine. Going forward, I am going to try to use OEM chargers, avoid allowing my phone to stay on charger after 100%, and to not use Apps that drain the battery for long periods of time.

dead phone... or is it?

Welcome!
I was watching youtobe on my G7, it ran EvoX 4.7 with a custom kernel so the GPU wouldnt overclock (overclocking kernel, which was the default for this ROM had crashes in graphics intense apps/games) and it suddenly went black. It won't turn back on, neither gives any reaction after connecting it to a charger. I can smell something which reminds me of burnt plastic from the charging port. After removing the back cover, I can feel the smell through the whole phone. What could've occured? Is there any way i can tell which part is faulty or what happened? I used the underclocking kernel so it wouldn't heat up but i guess it just overheated and something burnt out.
It's a refurbished phone form Aliexpress, so I suspect one of the parts which had to be changed went off again.
I am aware that this forum is not the best place to ask this question, and if so, please redirect me to a place where it is appropiate.
Was it charging while you were watching YouTube? I've had a USB-C cord go bad before and they heat up to temperatures high enough to burn the living **** out of your finger with even the slightest touch. The cable won't get hot at all, just the port. I had a ZTE Zmax Pro that went down due to death-by-usbc.
---------- Post added at 11:50 PM ---------- Previous post was at 11:48 PM ----------
Do you have a wireless charger? Put it on one and see if that gets you a charge and if so, you know the charging port is fried
Thankfully it was not charging, i suspect it could have gone worse that way.
I do not own a wireless charger, but I am going to get one, thank you for the recommendation. The bad smell can be pinpointed to the charging board part of the phone, so that is very likely indeed. I hope it did not take the main board with itself.
ahanem said:
Thankfully it was not charging, i suspect it could have gone worse that way.
I do not own a wireless charger, but I am going to get one, thank you for the recommendation. The bad smell can be pinpointed to the charging board part of the phone, so that is very likely indeed. I hope it did not take the main board with itself.
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check unbrick guide https://forum.xda-developers.com/lg...to-recover-hardbrick-9008-mode-boxes-t4052841
I tried the unbrick stuff too, but nothing happened, changed battery, nothing happened, so i took the boards apart and removed the ESD shields, the CPU is cooked.
I do not wonder why the LG mobile division is not doing so well. when their phones die so fast... my ZUK Z1 is still going strong.

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