Hey guys.I'm new here and I'm a HTC10 user for the first time.Before this phone I used LG Nexus4 and P970.
I'm loving this device so far.The device is with me for 7-8 months.But last month it snowed here in Turkey and I was on my way to basketball match at night in the Arena.I saw this issue for first time at that night.Thought it's about cold weather(because it's metal body?).BTW I've got a Spigen's 2 pieced case.
Also this device has been already RMAd once because of screen popped out(glue was not strong enough I guess).
But this month I'm seeing it almost everyday.When I touch screen with a little pressure it's going away for a second and comes back or not(it's just random sometimes).Sometimes I can't even take photo because of randomness of this issue.Also there's a little white dot in the bottom right corner of screen.It appears at white backgrounds and it's brighter than other areas.This is also an issue for me.
Tomorrow I'll RMA my phone to local service in here.
Just wanted to let you guys now about this and ask what it is all about?
It was my first subject in the forums.So sorry if I'm on the wrong place and sorry about my english.It's just not that good
Here's the album for images.I can't add images to forum yet.Please put "." instead of "*"
---imgur*com/a/9qVSe---
It has a lot of display problem. HTC 10 is flawed
Today I got the call from repair service.They said my device is repaired.Here's what's changed:
-Motherboard(New IMEI)
-Cpu (Dunno why)
-Lcd screen (From Sharp to Tianma)
Everything is perfect for now.Happy to get back on my musics with this phone and Hd598Cs. :highfive:
There's one thing I noticed because I used both LCD screens from Sharp and Tianma.
Sharp had a shadows(kinda look like it) on the side of panel.And Tianma has a yellow tint at bottom side of screen.Some guys said that It's glue and will go in time
burakksglu said:
Hey guys.I'm new here and I'm a HTC10 user for the first time.Before this phone I used LG Nexus4 and P970.
I'm loving this device so far.The device is with me for 7-8 months.But last month it snowed here in Turkey and I was on my way to basketball match at night in the Arena.I saw this issue for first time at that night.Thought it's about cold weather(because it's metal body?).BTW I've got a Spigen's 2 pieced case.
Also this device has been already RMAd once because of screen popped out(glue was not strong enough I guess).
But this month I'm seeing it almost everyday.When I touch screen with a little pressure it's going away for a second and comes back or not(it's just random sometimes).Sometimes I can't even take photo because of randomness of this issue.Also there's a little white dot in the bottom right corner of screen.It appears at white backgrounds and it's brighter than other areas.This is also an issue for me.
Tomorrow I'll RMA my phone to local service in here.
Just wanted to let you guys now about this and ask what it is all about?
It was my first subject in the forums.So sorry if I'm on the wrong place and sorry about my english.It's just not that good
Here's the album for images.I can't add images to forum yet.Please put "." instead of "*"
---imgur*com/a/9qVSe---
Click to expand...
Click to collapse
Sounds like they've repaired it rather than swap it out. A like for like would have been the best outcome for yourself.
dladz said:
Sounds like they've repaired it rather than swap it out. A like for like would have been the best outcome for yourself.
Click to expand...
Click to collapse
Yeah I'm happy with the way of solution.
Because someguy in here(Turkey),got a swap report and waited for a new device about 3 months.Because our services gather all devices in together once in month and at that time there was no swap unit for the guy.So he just waited,waited and waited...
But here's the thing,if you're going to change mobo,cpu and LCD;why don't you just swap? Only things that aren't repaired probably the camera,speakers,antennas etc.
burakksglu said:
Yeah I'm happy with the way of solution.
Because someguy in here(Turkey),got a swap report and waited for a new device about 3 months.Because our services gather all devices in together once in month and at that time there was no swap unit for the guy.So he just waited,waited and waited...
But here's the thing,if you're going to change mobo,cpu and LCD;why don't you just swap? Only things that aren't repaired probably the camera,speakers,antennas etc.
Click to expand...
Click to collapse
They look at the units creation date if it's BER then they'll swap it.
dladz said:
They look at the units creation date if it's BER then they'll swap it.
Click to expand...
Click to collapse
It's FA65 Series.So it's probably May production.
burakksglu said:
It's FA65 Series.So it's probably May production.
Click to expand...
Click to collapse
Released in April, I got mine on release day, could be a faulty batch. As you can't really communicate with htc directly (as in the tech who'll be looking at the phone) you have very little sway over what they do next.
It'd be interesting to see if they share notes with each other based on your case file, perhaps talking with them directly they can agree that a like for like replacement would be the most viable option moving forward. If not I'd say insurance would be the only other option, besides third party but at this point a patch up wouldn't fill me with confidence.
Sorry mate, not a lot more I can think of.
---------- Post added at 12:36 AM ---------- Previous post was at 12:36 AM ----------
burakksglu said:
It's FA65 Series.So it's probably May production.
Click to expand...
Click to collapse
Any idea how I could identify mine?
Nvm, mine is a sharp.
You can identify it with the Dev check app. Not sure if that's what you already used.
dladz said:
Released in April, I got mine on release day, could be a faulty batch. As you can't really communicate with htc directly (as in the tech who'll be looking at the phone) you have very little sway over what they do next.
It'd be interesting to see if they share notes with each other based on your case file, perhaps talking with them directly they can agree that a like for like replacement would be the most viable option moving forward. If not I'd say insurance would be the only other option, besides third party but at this point a patch up wouldn't fill me with confidence.
Sorry mate, not a lot more I can think of.
---------- Post added at 12:36 AM ---------- Previous post was at 12:36 AM ----------
Any idea how I could identify mine?
Nvm, mine is a sharp.
You can identify it with the Dev check app. Not sure if that's what you already used.
Click to expand...
Click to collapse
Yeah that's how I checked my screen.If you ask about serial number it was on the box or in the box.There was a sticker on my box when I bought.
And btw I got my phone back from repair last week.They repaired it quick,about 3 days.There's no problem but the yellow tint at bottom of screen.It's a common issue with Tianma,at least people say so.
burakksglu said:
Yeah that's how I checked my screen.If you ask about serial number it was on the box or in the box.There was a sticker on my box when I bought.
And btw I got my phone back from repair last week.They repaired it quick,about 3 days.There's no problem but the yellow tint at bottom of screen.It's a common issue with Tianma,at least people say so.
Click to expand...
Click to collapse
This the third? And theres a yellow tint? Sweet jesus you've not had much luck have you?
Sorry mate, but if that were me i'd be sending it back and asking for a new one, I'd cause hell over the phone with them. I'd make sure that the repair guys who are physically going to touch my device got the memo.
Really bad.
dladz said:
This the third? And theres a yellow tint? Sweet jesus you've not had much luck have you?
Sorry mate, but if that were me i'd be sending it back and asking for a new one, I'd cause hell over the phone with them. I'd make sure that the repair guys who are physically going to touch my device got the memo.
Really bad.
Click to expand...
Click to collapse
Well there's difference between UK Customer Services or HTC UK and HTC Turkey.For example: HTC Turkey says "You can replace it or get a reserve phone while yours is getting repaired,bla bla. But services say they'll give it to you if yours is not repaired after 10 work-days.Also HTC Turkey is not good at marketing,production or customer services.Some guys waited 3-6 months for replacement unit.
I'm using the same device but first time screen popped out from bottom left and changed.Also back button light was very dim than the other one.Then there was this screen problems at imgur album appeared,showed line like artifacts and white dot at bottom right(That's white dot is also common in a lot of users).Screen,mobo and CPU changed but still with the same metal body(I know it because there's a tiny dent at the body).
burakksglu said:
Well there's difference between UK Customer Services or HTC UK and HTC Turkey.For example: HTC Turkey says "You can replace it or get a reserve phone while yours is getting repaired,bla bla. But services say they'll give it to you if yours is not repaired after 10 work-days.Also HTC Turkey is not good at marketing,production or customer services.Some guys waited 3-6 months for replacement unit.
I'm using the same device but first time screen popped out from bottom left and changed.Also back button light was very dim than the other one.Then there was this screen problems at imgur album appeared,showed line like artifacts and white dot at bottom right(That's white dot is also common in a lot of users).Screen,mobo and CPU changed but still with the same metal body(I know it because there's a tiny dent at the body).
Click to expand...
Click to collapse
Appreciate different regions may have different levels of customer service, even though I strongly disagree with this.
Perhaps a complain to htc global? Explaining your predicament?
I'm not sure mate,
Related
Hey guys. I have gotten alot from this website so I would like to give back. I own and operate a mobile phone repair shop and would like to extend my services to this forum. Most of you seem pretty techical so even if you just want the part (microphone, ear speaker, Loud speaker, LCD) I will provide it for you at a low cost plus shipping of course. I mostly deal with hardware issues so please don't PM me or post asking about software, I am a total noob when it comes to that!
Thanks again to all the rom builders and contributers who have helped make my phone awsome!
If you can source the vibrate motor for an HTC S710 I would be forever grateful. Where abouts are you located?
EDIT: I see you're in Phoenix.
Most of the parts I carry are for US released HTC phones but often they carry simular parts. If you can post a picture of what it looks like I'll see if I have a match.
I will upload a picture in a little bit, however here are the specifications from the HTC Vox Service Manual for the motor;
JT0406-30CSR1, JNTECH, Cylindrical, 3V, 100mA, 12000+/-3000 rpm, 60/-, 20degC, 11.2*5.1*5.8mm
The cylinder has J7D05 printed on it and has 2 prongs that make contact to the pad on the PCB. I've tried many different other motors but none of them physically fit in the spot. So if you have any motor rated to those specs and is smaller or equal to the dimensions above, I will take it.
Here are two pictures of it. They are quite large, so not inlined. Not my camera, one of those funky digital ones that I have no idea how to adjust the focus on.
http://i25.tinypic.com/20psxg3.jpg
http://i25.tinypic.com/22dcb4.jpg
I'll check my inventory tomorrow. The shop is closed for today, it being the 4th of July and all.
Ah yes. Thanks, I shall await your response in great excitement.
Happy Indie Day!
A friend of mine has an O2 XDA Orbit but the usb works for charging but not for the data link.
Is this fixable? and if so, do you perform the fixes !!!!
@pna
I had the same problem with my Dash/Excalibur. I had to turn off the USB charging feature in the settings and then the data worked fine. I just either turn it back on if I need to charge via USB on my PC and don't have a wall charger handy. Tell your friend to try that.
Edit:
Also Turn off Advanced Network Functionality to along with charging over USB.
pna said:
A friend of mine has an O2 XDA Orbit but the usb works for charging but not for the data link.
Is this fixable? and if so, do you perform the fixes !!!!
Click to expand...
Click to collapse
If the pins in the socket look straight re-flow the solder on the mainboard or get someone to do it. It's fairly easy. New sockets are about $4 on fleabay but as there are multiple lines close together you do need skill to replace.
M.S
@h4waii
Sorry friend. I don't have one that looks like that by HTC. However the T-Mobile Sidekick 3 vibrator does look like it. If I had it here to test I would be able to look closer. Once again, sorry friend.
Planetneo said:
@h4waii
Sorry friend. I don't have one that looks like that by HTC. However the T-Mobile Sidekick 3 vibrator does look like it. If I had it here to test I would be able to look closer. Once again, sorry friend.
Click to expand...
Click to collapse
I do, however, stock them. pm me and I'll list it on eBay.I'm in the UK though so shipping will be dependant on where you are. Outside UK is £7.
M.S
Good, this is the point right? To help our fellow members. Thanks Mysterious Stranger.
Planetneo said:
Good, this is the point right? To help our fellow members. Thanks Mysterious Stranger.
Click to expand...
Click to collapse
Help if asked, yes. Spam to get sales, NO.
M.S
Anyway you can check out my thread here...http://forum.xda-developers.com/showthread.php?t=405758
Might find it intresting.
htc touch cruise
One of the give aways in buying this product is CoPilot Live 7 with free city map. I choose Muscat in Oman in English but I can not activate it. I went to the dealer but he wants me to pay to activate it.
Planetneo said:
Hey guys. I have gotten alot from this website so I would like to give back. I own and operate a mobile phone repair shop and would like to extend my services to this forum. Most of you seem pretty techical so even if you just want the part (microphone, ear speaker, Loud speaker, LCD) I will provide it for you at a low cost plus shipping of course. I mostly deal with hardware issues so please don't PM me or post asking about software, I am a total noob when it comes to that!
Thanks again to all the rom builders and contributers who have helped make my phone awsome!
Click to expand...
Click to collapse
Right on! I have been wanting to replace the metal bezel that goes around the front of the AT&T 8525 (U.S. HTC Hemes). Mine has gotten quite scratched and scuffed over the last year, and I would love to have it returned to it's original clean, shiny look.
Do you happen to carry this part by any chance? Or know of an affordable place to obtain one?
I get mine from a guy on ebay. I used my last 3 over the holiday weekend so I am out till I order some more on Monday. They are about $28 shipped. Link below....
http://cgi.ebay.com/HTC-Hermes-Cing...ryZ20336QQssPageNameZWDVWQQrdZ1QQcmdZViewItem
Planetneo said:
I get mine from a guy on ebay. I used my last 3 over the holiday weekend so I am out till I order some more on Monday. They are about $28 shipped. Link below....
http://cgi.ebay.com/HTC-Hermes-Cing...ryZ20336QQssPageNameZWDVWQQrdZ1QQcmdZViewItem
Click to expand...
Click to collapse
If you need the full housing email Amit / Raki Computers and ask - they have them as well at not much more $ ( about $26 IIRC) if you ask although the parts they sell are used / stripped from BER phones so some have minor marks and it's pot luck.
M.S
edit - I emailed Amit @ Raki myself anyway and he's listed the full housings here: http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=220254094906
better value IMO.
Yes. We've got software support and now hardware support. This thread needs to be stickied.
Hello ladies and gents.
I got a quick question, but first a little back story...
I owned a Droid Incredible for a few months already.. *Oct.2010 however it got stolen a month ago.. I have retrieved the phone already.
While I was at my Apartment...my phone fell and it's broke... screen shattered..case dinged up.. and now I have a beat up paper weight..
My local carrier which I bought the phone from are all out...and they asked if I wanted a Fascinate...I like the phone.. but I am so used of the Dinc with so many things I did with it.. I've grown to love it....
My question is this...
Where can I get one..I've looked on Ebay.. I would like at least "like new" condition.
I've google searched and I've came across some for a decent price.. but these online "stores" either have not seller ratings or what ever....
I am no noob at buying stuff from ebay, but the stuff I've bought were either BNIB stuff or some after market hop ups for R/c Cars...
Please point me in the right direction.
I am starting to hate not having a phone to tinker with.
*If this is in the wrong section pls move it to the correct one.kthx.
v1ral
eBay is the best place.
Buy from a seller who has more than 50 ratings and you are almost positive to get exactly what you are expecting to get.
They would lose more money by getting a bad rating than they would selling you a messed up product.
That -and- the fact eBay has buyer protection, though it is a pain to work with.
Make sure it has a clean ESN if you are getting used.
Thanks anybody else..
I have a post in the marketplace pm me
Sent from my ADR6300 using XDA App
you can try swappa.com
Craigslist -> cellphone section
Just make sure you call verizon when your about to purchase or beforehand, and check if the ESN is reported stolen. If not then your good =)
I got a "like-new" Dinc from verizon a month ago by accident when they were suppose to send me a brand new one because of warranty. They never billed me for the "like-new" phone, so I have an extra one. I'll sell it to you for $350. PM if interested.
v1ral said:
Hello ladies and gents.
I got a quick question, but first a little back story...
I owned a Droid Incredible for a few months already.. *Oct.2010 however it got stolen a month ago.. I have retrieved the phone already.
While I was at my Apartment...my phone fell and it's broke... screen shattered..case dinged up.. and now I have a beat up paper weight..
My local carrier which I bought the phone from are all out...and they asked if I wanted a Fascinate...I like the phone.. but I am so used of the Dinc with so many things I did with it.. I've grown to love it....
My question is this...
Where can I get one..I've looked on Ebay.. I would like at least "like new" condition.
I've google searched and I've came across some for a decent price.. but these online "stores" either have not seller ratings or what ever....
I am no noob at buying stuff from ebay, but the stuff I've bought were either BNIB stuff or some after market hop ups for R/c Cars...
Please point me in the right direction.
I am starting to hate not having a phone to tinker with.
*If this is in the wrong section pls move it to the correct one.kthx.
v1ral
Click to expand...
Click to collapse
You can go to http://www.repairsuniverse.com/ and just buy the parts you need and replace it yourself. Much cheaper than buying a whole new phone.
And $350 for a like-new phone ... he could get a like-new one on eBay for much cheaper.
Wirefly - Free - hard to beat.... hop on it while you can...
http://www.wirefly.com/plans/verizon-wireless/?oflag=specialoffer&referringdomain=wirefly
smtom said:
Wirefly - Free - hard to beat.... hop on it while you can...
http://www.wirefly.com/plans/verizon-wireless/?oflag=specialoffer&referringdomain=wirefly
Click to expand...
Click to collapse
free with a new contract...
g00s3y said:
free with a new contract...
Click to expand...
Click to collapse
Yeah.. all their good deals are with new contracts, so no good :/
g00s3y said:
You can go to http://www.repairsuniverse.com/ and just buy the parts you need and replace it yourself. Much cheaper than buying a whole new phone.
And $350 for a like-new phone ... he could get a like-new one on eBay for much cheaper.
Click to expand...
Click to collapse
I have no clue if the phone is dead.. it starts up though... anything after that.. is just a guess.
Thanks for the suggestion.. I will inspect the phone and see what I think can be repaired..
POQbum said:
Yeah.. all their good deals are with new contracts, so no good :/
Click to expand...
Click to collapse
True... and I can't get it from wirefly if without contract.. My zip isn't recognized... as a valid area...
Honestly, if you don't want to go through Verizon- eBay is your best choice.
Most people and companies who are looking to sell devices sell them there instead of creating an entire new website to sell them on.
But I think you don't like eBay very much so I won't push it anymore
v1ral said:
I have no clue if the phone is dead.. it starts up though... anything after that.. is just a guess.
Thanks for the suggestion.. I will inspect the phone and see what I think can be repaired..
Click to expand...
Click to collapse
So the glass front is cracked and im guessing the actual amoled screen is broken also? You feel it vibrate when you turn on but nothing after that?
If that is the case this is what you would need
Digitizer - http://www.repairsuniverse.com/htc-incredible-droid-glass-touch-screen-digitizer-replacement.html
Bezel - http://www.repairsuniverse.com/htc-incredible-droid-front-housing-bezel-replacement.html
Screen
AMOLED - http://www.repairsuniverse.com/htc-incredible-droid-lcd-screen-replacement.html
SLCD - http://www.repairsuniverse.com/htc-incredible-droid-lcd-screen-replacement-slcd.html
You will also need to get tools that will be able to remove the screws on the phone. I personally got this, has exactly what is needed plus so much more for a great price.
http://www.amazon.com/gp/product/B0026LQSYI
If you do it that way just watch this video
http://www.youtube.com/watch?v=MugUYhtP0_o
It shows you everything you need to know on how to take apart the incredible.
If that isn't what is wrong with the phone, well at least you know what to do if you do just crack your screen lol.
g00s3y said:
So the glass front is cracked and im guessing the actual amoled screen is broken also? You feel it vibrate when you turn on but nothing after that?
If that is the case this is what you would need
Digitizer - http://www.repairsuniverse.com/htc-incredible-droid-glass-touch-screen-digitizer-replacement.html
Bezel - http://www.repairsuniverse.com/htc-incredible-droid-front-housing-bezel-replacement.html
Screen
AMOLED - http://www.repairsuniverse.com/htc-incredible-droid-lcd-screen-replacement.html
SLCD - http://www.repairsuniverse.com/htc-incredible-droid-lcd-screen-replacement-slcd.html
You will also need to get tools that will be able to remove the screws on the phone. I personally got this, has exactly what is needed plus so much more for a great price.
http://www.amazon.com/gp/product/B0026LQSYI
If you do it that way just watch this video
http://www.youtube.com/watch?v=MugUYhtP0_o
It shows you everything you need to know on how to take apart the incredible.
If that isn't what is wrong with the phone, well at least you know what to do if you do just crack your screen lol.
Click to expand...
Click to collapse
wow..
I may do this.. It does vibrate.. and the home buttons on the bottom light up...
The actual red part of the phone the bottom left is dented somewhat..
Swappa or Craigslist
Honestly...
If my phone is beyond repairable.. then I am not gonna try and get these parts.. but I like the idea that it CAN be done.
I've dealt with electronics stuff before.. e.g Full Blown Water Cooled Computer.
I am not afraid of EBAY.. it's just that... these kinds of purchases e.g phone purchases..through the *bay.. is luck of the draw I guess.
v1ral said:
wow..
I may do this.. It does vibrate.. and the home buttons on the bottom light up...
The actual red part of the phone the bottom left is dented somewhat..
Click to expand...
Click to collapse
If it does that then i'm 99% sure you can replace the screen, digitizer, & bezel, and you will have a working phone again. It def turns on, with that vibrate means you can at least get into the bootloader. So you can download this file
http://www.fourty.net/~berzerker/stockstuff/PB31IMG_3.26.605.1_RUU.zip
rename it PB31IMG.zip, put it on the root of the SD card, boot into the bootloader, run the update, and this will return the phone to a completely stock 2.2 as if you bought it from VZW.
v1ral said:
Honestly...
If my phone is beyond repairable.. then I am not gonna try and get these parts.. but I like the idea that it CAN be done.
I've dealt with electronics stuff before.. e.g Full Blown Water Cooled Computer.
I am not afraid of EBAY.. it's just that... these kinds of purchases e.g phone purchases..through the *bay.. is luck of the draw I guess.
Click to expand...
Click to collapse
Yeah, eBay can be iffy. But if you do go that route, just look at the feedback percentages and the comments. Any recent negatives and move on to the next seller.
g00s3y said:
If it does that then i'm 99% sure you can replace the screen, digitizer, & bezel, and you will have a working phone again. It def turns on, with that vibrate means you can at least get into the bootloader. So you can download this file
http://www.fourty.net/~berzerker/stockstuff/PB31IMG_3.26.605.1_RUU.zip
rename it PB31IMG.zip, put it on the root of the SD card, boot into the bootloader, run the update, and this will return the phone to a completely stock 2.2 as if you bought it from VZW.
Yeah, eBay can be iffy. But if you do go that route, just look at the feedback percentages and the comments. Any recent negatives and move on to the next seller.
Click to expand...
Click to collapse
Thanks..
Hmm... That is the best words I've heard in a while.. that it's almost 99% a possible fix.
Let me describe what happens when I "turn it on"..
It does vibrate like usual when it boots.. however.. I can't see much.. haha..
The day it broke.. the screen would light up showing the splash screen as well as other parts.. but with cracks.. I've never seen a phone this jacked up before..
That's about it.. If in fact this is a good indication that it is in fact fixable.. I will ordering the parts ASAP... and have it reconnected..
Question.. with the impact the phone encountered..with the "motherboard" be so much affected to where the actual innards are shot.. say..the gps stuff.. or the accelromater *I know spelling is off.. haha..
I am hoping this all goes well and dandy...
Thanks everyone.
I am in Uk, my One X has developed a crack across the screen, still works, but it looks ugly, anyone know a contact number of someone who can fix this for me!?
its horizontal and you can't even feel it!
Uploaded with ImageShack.us
Gutted :-(
Ouch, that sucks man! Honestly, it's probably not worth the cost of repair if that's as bad as it is. My Infuse is my daily phone and it's screen is shattered far worse than that. One crack, even going across the screen isn't too bad when replacement could be very pricey, and you may just crack it again.
I saw another thread on this and it sounds like the LCD is glued to the glass, which makes it very difficult to separate without breaking the LCD as well. Your best bet may be to send it in for replacement. Doesn't look like there's a whole lot of info on fixing the screens on these yet.
This is exactly why I just signed up with insurance today on mine. I always end up with cracked screens some how, and I'm usually very careful. Even with the insurance though, there's a $75 deductible, and I don't know if it'd be worth it still for just one crack.
UK repair is £145.
no other places in the UK other than HTC did it a couple of weeks back because they couldn't source the parts. told them i coule provide them with it but they weren't willing to do it
mine cracked after two weeks, worked perfectly, but there were hundred of cracks across the screen. no way was i willing to live with it for 2 years
Thanks for the reply, the irony was I was holding it in the case not realising it was upside down then BOOM dropped onto Brick paved driveway
Fully expect to have to pay for screen replacement surely HTC must offer some service / support?
Thanks for the reply, the irony was I was holding it in the case not realising it was upside down then BOOM dropped onto Brick paved driveway
Fully expect to have to pay for screen replacement surely HTC must offer some service / support?
Thanks Phil! How do I start ball rolling :-(
I seen the front screen only cost 60$ . You can fix on your own.
Sent from my HTC One X using Tapatalk 2
davidandrews said:
I am in Uk, my One X has developed a crack across the screen, still works, but it looks ugly, anyone know a contact number of someone who can fix this for me!?
its horizontal and you can't even feel it!
Uploaded with ImageShack.us
Gutted :-(
Click to expand...
Click to collapse
somebody gave a ling in another thread tha there is a shop in uk tha can fix it for 45 pounts you have to look for it i dont remeber were
davidandrews said:
Thanks Phil! How do I start ball rolling :-(
Click to expand...
Click to collapse
call HTC: http://www.htc.com/uk/contact
I seen the front screen only cost 60$ . You can fix on your own.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
the phone is assembled in such a way that the entire assembly occurs on the screen, so you have to strip the phone back to literally every single component
i didn't feel like invalidating my warranty but if you want follow this video
http://www.youtube.com/watch?v=ceHw6mezG60
http://www.youtube.com/watch?v=ceHw6mezG60
see this video and tell me if u will let anyone to fix ur phone like that
Thanks for the contact link, guess i have a call to make tomorrow
£145 - ouch !! Any idea on turn around time?
davidandrews said:
Thanks for the contact link, guess i have a call to make tomorrow
£145 - ouch !! Any idea on turn around time?
Click to expand...
Click to collapse
Plus shipping :/ for what I see on here 2 - 3 weeks is the norm
Sent from my HTC One X using xda premium
davidandrews said:
Thanks for the contact link, guess i have a call to make tomorrow
£145 - ouch !! Any idea on turn around time?
Click to expand...
Click to collapse
7 working days from receipt. i got mine back after two weeks, including a bank holiday. it was also just after the phone came out so maybe there was a delay getting the parts then?
they send out fedex to collect the phone, could even come the day after you call
davidandrews said:
I am in Uk, my One X has developed a crack across the screen, still works, but it looks ugly, anyone know a contact number of someone who can fix this for me!?
its horizontal and you can't even feel it!
Uploaded with ImageShack.us
Gutted :-(
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How ironic, Gorrila Glass survives but LCD dies -.-
phone is still functioning, just turned it off to photograph as you can see the crack clearer!
you can't even feel a split if you run your fingers over it, so i am lucky in one respect its not shattered!
heres another pic with the screen lit up!
appreciate all the replies, thanks.
Uploaded with ImageShack.us
on ebay there is a shop in london that will fix it for 60 pounds (ish)
you can go into the store or post it
hello guys. I just bought a pre owned one v, sadly It has some yellow spots on the screen. But its still under warranty. My question is, Can I use the reciept as proof of purchase with previous owner's name to claim warranty? All of the package is with me. Same IMEI with everything.
thank you in advance!
yup go ahead
Yeah
Sent from my HTC One V
Go On. Hope you get a good one..!
bayones said:
hello guys. I just bought a pre owned one v, sadly It has some yellow spots on the screen. But its still under warranty. My question is, Can I use the reciept as proof of purchase with previous owner's name to claim warranty? All of the package is with me. Same IMEI with everything.
Click to expand...
Click to collapse
So even you've been a victim to those nasty glue spots... Mostly, all One Vs manufactured in April 2012 have yellow spots.... even I have a very little yellow part which is seen when I increase the brightness to its fullest and the room is completely dark ('cause its reallly a small one)..
Did you buy it from FlipKart.Com? I read about someone who got his One V replaced twice but yellow spots are there in all One Vs he got..
Looks like HTC is least bothered about this phone.. They didn't even make it proper!
Hope you get a good replacement..:fingers-crossed: Are the spots too big?
Hi to all, today besides it looks like Friday 13th. (my car broke down) I took after I dropped my HTC One X my phone from the service with a new display.
After 2 hours I have been called and saw that the display again is broken from the left side, near the usb towards the top, (power button) is a line and cracked.
I really don't know and paid much money today and to pay again?
Could this happen or should I blame myself?
I always take good care of the phone and always carry it in my side pocket which is wide enough...
Can anyone advice me what to do?
If you are 100% positive that the screen was intact when you got it out from the service, you should take it back and council with the person who serviced the phone. It there are no signs of physical abuse or anything, you should have some kind of warranty on the display or at least on the changing service.
Dirrtydog said:
If you are 100% positive that the screen was intact when you got it out from the service, you should take it back and council with the person who serviced the phone. It there are no signs of physical abuse or anything, you should have some kind of warranty on the display or at least on the changing service.
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Click to collapse
thank u for the reply..the service will not give me a new one..but is the display so sensitive? i mean could it break by wrong installation?
Are you sure it was completely perfect at the service center? Did you inspect your phone whatever the screen was replaced correctly or there were any cracks from the beginning?
There's not much you can do over here... You can tell them what happened and ask for replacement but I'm not sure they will replace it for free...
vin4yak said:
Are you sure it was completely perfect at the service center? Did you inspect your phone whatever the screen was replaced correctly or there were any cracks from the beginning?
There's not much you can do over here... You can tell them what happened and ask for replacement but I'm not sure they will replace it for free...
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as far as i could see the screen was ok...im not an expert in replacing but could it be by placing the screen wrong it could crack?
Okidoki as far as i did not get the right answer to this burning question of mine another..whats the difference between the original screen and a clone? I see lots of advertising on ebay claiming its a original HTC One X screen..
How to recognise this?
If I order a new display by my self..in what kind of price tag should i look at?
Anyone?
Unetwork said:
Okidoki as far as i did not get the right answer to this burning question of mine another..whats the difference between the original screen and a clone? I see lots of advertising on ebay claiming its a original HTC One X screen..
How to recognise this?
If I order a new display by my self..in what kind of price tag should i look at?
Anyone?
Click to expand...
Click to collapse
nobody?..............
No answer in 5 hours doesn't mean nobody will come along to answer at all, xda is not a helpdesk company. Timing has to be right and im sure you get your answer !
wauw thanks, great reply..
thought there might be some experts trying to help many after me about the display question...ok no one came along...so it means we are having a forum for software only and not about, it might come handy for many others, hardware....
Forget it sorry for even opening this topic...
Bedankt geweldig!
en volgende keer eens kijken waneer dit topic geopend werd..not 5 hours...
Unetwork said:
wauw thanks, great reply..
thought there might be some experts trying to help many after me about the display question...ok no one came along...so it means we are having a forum for software only and not about, it might come handy for many others, hardware....
Forget it sorry for even opening this topic...
Bedankt geweldig!
en volgende keer eens kijken waneer dit topic geopend werd..not 5 hours...
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Click to collapse
I feel some sarcasm here, and i don't see why ? It is how it is, when somebody with hardware knowledge is passing by this thread and he has the time he will answer. Only thing im pointing out that xda is a free site and people answer when they want.
You could at least thank me for bumping this thread back on top of the list. Enlarges the chance of being looked at
Sommige mensen.......
Good luck in finding the answers you need.
Try rounded.com it has original parts though I think the prices are a little high.
Sent from my HTC One X using Tapatalk 4 Beta
athulele said:
Try rounded.com it has original parts though I think the prices are a little high.
Sent from my HTC One X using Tapatalk 4 Beta
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Click to collapse
Thank you!! Great and I ordered a new display there and the price is much cheaper than the price offered here in Skopje, Macedonia.
But still 1 question how to recognize a clone from an original screen?
What I noticed is that the screen replaced on my phone is slight smaller as at the bottom part I can see the led light trough the house shining.
Also the left < is not shining while the home and > button is lighting.
The time before (when it has been replaced also) I had the same problem. At daytime its hard to notice but at night its very clear that only 2 buttons are lighting up.
Hahahahaha epic fail.......cough goo cough gle is cough your best friend.
here you can see my broken screen and the navigation button which is not lighting up
That has been the same case with the other replacement.
Also the crack is at the same position as the last one
I paid 100 euro for this one.
Mr Hofs said:
Hahahahaha epic fail.......cough goo cough gle is cough your best friend.
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Click to collapse
LOL :good:
Ok here my last try as in the 3 days I did not get any answer, it might be that this issue is unknown?
Anyway one more try..
My HTC One X broke now a couple of times and the last time it broke at the same space as before, again I did not drop it
At the bottom I can clearly see a small open space and the 3 navigation led light shining although the navigation arrow on the left (see attached picture) is not lighting up and at night it can't be seen.
The main reason for this topic to get more informed and to put a claim at the mobile phone service and to get my money back.
Also looking at Ebay for a screen replacement it looks like a jungle as all are claiming to sale original displays but again prices are from 45 - 150 euro's. Is there some way to recognize a none (clone) original screen from a original?
Again sorry for this chain of mine on this topic but i just wonder why twice my display cracked at the same place.
It's just a coincidence that the screen broke at exactly the same point...
By looking at what you've said... I think the screen might not have fitted correctly... Hence causing the led not to shine as brightly as it should... May be there is some gap left...
About the screen originality... It's really hard to determine... If you could send us the link of the part which you are buying.. Then someone might be able to judge it's authenticity..
-Sent from my IceCold One X!
vin4yak said:
It's just a coincidence that the screen broke at exactly the same point...
By looking at what you've said... I think the screen might not have fitted correctly... Hence causing the led not to shine as brightly as it should... May be there is some gap left...
About the screen originality... It's really hard to determine... If you could send us the link of the part which you are buying.. Then someone might be able to judge it's authenticity..
-Sent from my IceCold One X!
Click to expand...
Click to collapse
Thank you very much your answer
I also think it was not placed on the correct way and than the issue of the left navigation without lighting up as it should.
And the cap.
I wrote to rounded.com but no reply from them.
Maybe if someone could take a look at Ebay in Europe and to advise me which one to buy?
Should I buy the whole thing again complete or just the glass?
Also can be in a PM here.
Again thanks for the help :good: :good: :good:
They say its easier to replace the touchpanel and the digitizer in one.....many people had trouble to disassemble the 2 components from each other !
Mr Hofs said:
They say its easier to replace the touchpanel and the digitizer in one.....many people had trouble to disassemble the 2 components from each other !
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Click to collapse
Thanks, any place you can advise?
Listen, stop complaining that people aren't answering your questions. As Mr.Hoff has repeatedly tried to tell you, people have NO OBLIGATION to answer you, nor does it mean that because they're on XDA They know the answer to your questions. XDA is a priviledge, without XDA you probably wouldn't have a place to even ask your question.
NOW TO ANSWER YOUR QUESTION.
The difference between HTC Screen and a Generic Replacement screen is alot.
HTC Screen = LCD2 which is basically HD screen
Generic = LCD Screen with a much lesser resolution.
Also the part numbers are different, the only REAL way to tell whether you have the LCD2 screen or not.
However I cannot tell you the exact part number for a OEM HTC LCD2 Display.
Now stop ranting.