Facebook messenger keeps dying - OnePlus 3 Questions & Answers

Hey! I'm having an issue with facebook messenger since the nougat update(I'm now on OOS 4.0.2) . After turning the screen off messenger and all of its services are killed(I checked in running services), including chathead service and messaging service. Unfortunately with no messaging service I can't receive any messages until I manually start the app. I updated through OTA without factory resetting, after the problem occurred I tried factory resetting but it didn't help. Does anyone know if this is a messenger problem or a nougat problem and of any possible fix?

thalvadzhiev said:
Hey! I'm having an issue with facebook messenger since the nougat update(I'm now on OOS 4.0.2) . After turning the screen off messenger and all of its services are killed(I checked in running services), including chathead service and messaging service. Unfortunately with no messaging service I can't receive any messages until I manually start the app. I updated through OTA without factory resetting, after the problem occurred I tried factory resetting but it didn't help. Does anyone know if this is a messenger problem or a nougat problem and of any possible fix?
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Go to settings -> battery - > Aggressive doze and app hibernation -> find fb messenger and put it into not optimized app group.

I don't have aggressive doze turned on, also auto close high power usage apps is turned off.

I think your problem should be solved if you gonna use Facebook with chrome meanwhile. It's updating your news, messages and notifications in your statusbar. It's more battery friendly. Or use the app "swipe for Facebook". The official fb-app isn't the best choise - the battery drain is huge. @thalvadzhiev

I'm not sure the problem is connected to the main Facebook app, since I'm getting Facebook notifications(like if someone posted in a group), but I'm not getting messenger notifications.

Try to clear app data and cache of Messenger app, you won't lose your chats, only settings. Then login again and report here again

@thalvadzhiev do what @slmadmax said. It makes sure your messenger won't be killed.

Puddi_Puddin said:
@thalvadzhiev do what @slmadmax said. It makes sure your messenger won't be killed.
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I don't even have aggressive doze turned on. Also I've found that usually messenger survives through the night but once I start using it during the day it starts dying again. Since doze is on through the night and doesn't kill it maybe it is not the one that kills it during the day too.

thalvadzhiev said:
I don't even have aggressive doze turned on. Also I've found that usually messenger survives through the night but once I start using it during the day it starts dying again. Since doze is on through the night and doesn't kill it maybe it is not the one that kills it during the day too.
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Click to collapse
Then Idk.. U can try it but if it still happens it might be a messenger issue.

Related

[Q] I have two apps that are failing to show background notifications.

I'm running CM 6.1 Stable. I have two apps installed that I have configured to provide me with background notifications: reddit is fun and Foursquare. Reddit is supposed to check for new messages hourly and Foursquare us supposed to check for friend updates every 10 minutes. Neither app is functioning in this regard.
Has anyone else had an issue like this? Is there by chance some setting that prevents 3rd party background notifications from working that I may have enabled by accident? Gmail notifications are still working.
I checked my system log for errors or anything unusual while enabling or disabling the Foursquare notification feature and there was nothing that I could see.
Do apps need to have a service running to provide this sort if functionality, or can the Android system simply let apps schedule periodic tasks? I ask because I don't see any services running for these two apps, and if they are required, that would be a problem.
try moving it back to ur phone not ur sdcard......
tw1k said:
I'm running CM 6.1 Stable. I have two apps installed that I have configured to provide me with background notifications: reddit is fun and Foursquare. Reddit is supposed to check for new messages hourly and Foursquare us supposed to check for friend updates every 10 minutes. Neither app is functioning in this regard.
Has anyone else had an issue like this? Is there by chance some setting that prevents 3rd party background notifications from working that I may have enabled by accident? Gmail notifications are still working.
I checked my system log for errors or anything unusual while enabling or disabling the Foursquare notification feature and there was nothing that I could see.
Do apps need to have a service running to provide this sort if functionality, or can the Android system simply let apps schedule periodic tasks? I ask because I don't see any services running for these two apps, and if they are required, that would be a problem.
Click to expand...
Click to collapse
theXeffect said:
try moving it back to ur phone not ur sdcard......
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Click to collapse
Neither app is on the SD card.
are you sure.....

Not receiving some push notifications

Has anyone experienced problems with some notifications? Just recently I stopped receiving push notifications for both Hangouts and Whatsapp? My messages only appear when I enter the app. I've even cleared the app data for Hangouts, uninstalled, reinstalled, and it solved the problem but only temporarily. I can't determine if it's a phone, marshmallow, or app issue. This is my first time on marshmallow and I've never experienced this before coming from KitKat on my HTC M8.
I've had the same issue since updating the OS software last week. Any help on this would be much appreciated. I'm not receiving push notifications for any apps anymore. All settings are turned on to receive them. I've even downloaded an app to push the notifications and it doesn't work.
Are you sure DND mode is not active?
Absolutely positive.
I managed to fix it through a whatsapp forum about not receiving push notification for that particular app. Hopefully this helps the OP.
When I got my phone I restricted background data on google services because it used 10gb of data within a 10 minute period of turning on my phone, mostly coming from that. For the first 2 months I was still getting push notifications for all my apps, but with the most recent OS update something must have changed it so the settings were no longer compatible.
So I re-enabled background data on google services and it started to work.
See if that helps. If not, I'm stuck on ideas.
Good luck an let us know how you go.
I was wondering if anyone had any problems with yahoo mail I only recently get emails notifications Wen I open the app I can't find anywhere in settings Were you can change sync every 5 minutes or so on I don't know what it's set at
Sent from my HTC 10 using XDA-Developers mobile app

[Q] Facebook notifications do not work

Anyone else having issue with Facebook notifications?
Every other app works fine - Google+, Twitter, LinkedIn..etc.
I checked my app settings and notification settings within Android and everything seems to be in order. Even re-installed the Facebook app and still no dice.
When I open the app I see I have notifications, however my phone isn't notifying me of anything related to Facebook. I have open the app to see the notifications within the app.
Anyone else having the same problem?
I am on Pixel 2 XL 8.1 stock.
Did you disable background activity for the app?
laureanop said:
Did you disable background activity for the app?
Click to expand...
Click to collapse
No, it is active.
Having the same issue. Also there are times the app doesn't recognize that the phone is connected to WiFi. The app continues to update the feed, but the videos won't auto play until I turn off WiFi then back on.
Have you ever cleared the cache and data under the Google Framework Services trying to push the OTA update? It is said that would break GCM things.
solohsu said:
Have you ever cleared the cache and data under the Google Framework Services trying to push the OTA update? It is said that would break GCM things.
Click to expand...
Click to collapse
I have not, but the problems have been since day 1 of getting the phone. I'll give it a try and see if there is an improvement.
hey have you got a solution to the problem i am facing the same problem
Similar problem with bootleggers on my Redmi note 5 pro

Dual Messenger (WhatsApp + Contact Storage) High Battery Drain

I have recently done a fresh reset to factory default on my phone, and then installed apps. After that I have a strange high battery usage that it seems related to the 2nd WhatsApp that I've installed using the Dual Messenger feature. The battery usage shows that the "contact storage" is using ~25% of battery life, but the dual messenger app also shows the same, screenshots are attached.
When I uninstall the second WhatsApp it seems the problem gets fixed.
Couldn't find any solution for that. Just one post that was related to outlook, but I am not using outlook. Do you have any idea? Thank you (Please don't offer the reset to the factory as a solution!)
I don't trust that app or use it.
If you don't need it, don't load it.
Otherwise you can play with it's settings/notifications and try to tone it down.
If it looks like/acts like bugware, it's bugware...
It's Samsung's native system app not a third party application, and i need to have 2 personal WhatsApp accounts
eArmin said:
It's Samsung's native system app not a third party application, and i need to have 2 personal WhatsApp accounts
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Doesn't matter who's app it is.
A security risk too.
WhatsApp, Much prefer Telegram.

Question Gmail notifications still don't work

From the early june i still have no notifies for mail in gmail accounts. I try all the possible solutions, also a new Clean flash of the original rom, but the behavior is the same: i receive the notifies only manual opening the gmail app.
Try switchcing with custom rom (crdroid) and notifies works, but i need the original oos, so it's not a solution.
I think that is a play service related problem due to on the end of july after a update of play service the notifies come back to work... But... Another update stop them working.
Have you got a working solution?
I start a new work that use gwork suite, so i still not receive also the work mails .
Thanks
The same issue. (Battery optimization turned off)
Try this, worked for me.
Reset the App permissions, it may be that an app or apps or something connected is causing the issue.
Go to Settings > Apps & notifications > see all apps > select three dots > Reset app preferences.
Then reboot.
This will not delete your apps data but you will have to provide permissions for all your Apps again.
Then ensure Gmail has Notifications enabled in its App info>Notifications.
Download this latest version of Gmail from apkmirror
2021.08.08.391791932.Release
Problem solved since installed it.
For me it stop working sometimes and when it does i reboot the phone, then go to settings, accounts , Gmail and resync it, then it works again
Jomsha said:
Download this latest version of Gmail from apkmirror
2021.08.08.391791932.Release
Problem solved since installed it.
Click to expand...
Click to collapse
Let's try this...
daavid1995 said:
Try this, worked for me.
Reset the App permissions, it may be that an app or apps or something connected is causing the issue.
Go to Settings > Apps & notifications > see all apps > select three dots > Reset app preferences.
Then reboot.
This will not delete your apps data but you will have to provide permissions for all your Apps again.
Then ensure Gmail has Notifications enabled in its App info>Notifications.
Click to expand...
Click to collapse
Made it, not working.
Jomsha said:
Download this latest version of Gmail from apkmirror
2021.08.08.391791932.Release
Problem solved since installed it.
Click to expand...
Click to collapse
Same... Still don't have notifies
stefal639 said:
Made it, not working.
Same... Still don't have notifies
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Click to collapse
I've downloaded Oneplus Launcher 5.2.26 together with the Gmail app. Maybe the launcher is the reason for it being fixed.
BTW Launcher 5.2.26 fixed a lot of bugs on the launcher and now the 120Hz is better but not perfect. Scrolling too.
And dont forget to check "Dont Optimize" under Battery
I have installed latest Gmail and Launcher but not help.
Hot-Proton said:
I have installed latest Gmail and Launcher but not help.
Click to expand...
Click to collapse
Same.
Notifications are still not functioning...
Chinaroad said:
For me it stop working sometimes and when it does i reboot the phone, then go to settings, accounts , Gmail and resync it, then it works again
Click to expand...
Click to collapse
This 100% works
Jomsha said:
2021.08.08.391791932.Release
Problem solved since installed it.
Click to expand...
Click to collapse
It works for me. Thanks.
Had to adb uninstall, reboot phone, adb uninstall again, reboot, then install from play store. Have been getting notifications ever since.
inneyeseakay said:
Had to adb uninstall, reboot phone, adb uninstall again, reboot, then install from play store. Have been getting notifications ever since.
Click to expand...
Click to collapse
"Ever since" is since when?
How long?
I erase cashe from recovery when they stop working.
And then get notifications back for a couple of days...
...
Bunecarera said:
"Ever since" is since when?
How long?
I erase cashe from recovery when they stop working.
And then get notifications back for a couple of days...
Click to expand...
Click to collapse
3 weeks
I have the same problem with notifications. Until this is fixed, I'm using FairEmail to pull my gmail and the notifications work.
This really is not a issue limited to Oneplus. All my Android devices have poor Gmail notifications. I was under the impression that it was optimized using Doze: https://developer.android.com/training/monitoring-device-state/doze-standby
If you use something like Outlook Email, notifications are not restricted in the background. I would rather use Gmail, but it does not send notifications reliably. So, Outlook it is.
15th of november... Still have notifications problems.

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