My 5X is not showing up in windows at all (drivers are installed correctly) - Nexus 5X Q&A, Help & Troubleshooting

Hello,
big problem here.
My 5X just stopped showing up on my PC. It used to work fine before, but then stopped a few days ago.
I thought it might be related to the Encryption, so I just wiped everything (internal storage). But still the same problem and now I dont even have an OS installed. It's not even recognized in fastboot mode.
I ordered an USB OTG Adapter now. Hopefully I can push files with an USB stick to the phone then.
Any suggestions how I can make my Windows 10 recognizing the phone again? I also tried different Windows 10 PCs. Its not even showing up in device manager, no sound at all when I plug it in, its just charging...

Keksdroid said:
Hello,
big problem here.
My 5X just stopped showing up on my PC. It used to work fine before, but then stopped a few days ago.
I thought it might be related to the Encryption, so I just wiped everything (internal storage). But still the same problem and now I dont even have an OS installed. It's not even recognized in fastboot mode.
I ordered an USB OTG Adapter now. Hopefully I can push files with an USB stick to the phone then.
Any suggestions how I can make my Windows 10 recognizing the phone again? I also tried different Windows 10 PCs. Its not even showing up in device manager, no sound at all when I plug it in, its just charging...
Click to expand...
Click to collapse
I have a similar problem. My phone shows up in device manager, but I cant access the phone at all and in device manager it says no drivers are installed. Can't seem to install them again. Are you in the beta program and running 7.1.2?

SYRE123 said:
I have a similar problem. My phone shows up in device manager, but I cant access the phone at all and in device manager it says no drivers are installed. Can't seem to install them again. Are you in the beta program and running 7.1.2?
Click to expand...
Click to collapse
Nope, I was running Resurrection Remix N 7.1.1

So I managed to push a ROM to my phone via USB OTG.
I tried 2 different ROMs, all stuck on bootloop. Any idea?
It still doesnt get recognized from my pc.

go to C:\Windows\INF there search for wpdmtp.inf than right click on that file than on install. make sure your phone is connected while performing these steps.P.S C is my drive where windows is installed. idk will that help you or not but at least try and see.

gmp009 said:
go to C:\Windows\INF there search for wpdmtp.inf than right click on that file than on install. make sure your phone is connected while performing these steps.P.S C is my drive where windows is installed. idk will that help you or not but at least try and see.
Click to expand...
Click to collapse
Nope, didnt help But thanks anyway!

Related

[ADB] Device cannot be started (Code 10)

For some odd reason, I lost adb functionality (i.e. any adb command issued receives "error: device not found"). I looked in Device Manager and noticed that MyHTC was gone! I looked at my phone and USB debugging was enabled and in charge only. I could put it in USB Drive mode and the PC would recognize it as a USB Mass Storage Device so that I could exchange and view files but no adb.
I searched and searched on this issue for hours and installed over a half a dozen "androidusb.inf" driver files several times over. Every install generated the Code 10 error where Device Manager was lacking some information from the driver file and could not start the device. I reinstalled HTC Sync and gave that a try...nothing. Downloaded USBDeview and uninstalled all HTC drivers including the HTC Android USB Device and tried again to no avail. WTF?! What else am I supposed to do?
Well, in a "what the hell, let's give it a try" kind of moment, I decided to toggle the USB debugging off and then back on (and yes, it was checked and on the whole time). WORKS!!! WHAT THE CRAP?!! MyHTC is back in Device Manager and everything is back to normal. I'm glad but irritated!
I share this story in hopes that if someone else stumbles on this problem, they will not have to go through the same headache as I did. Just thought this was odd considering how many times I have plugged and unplugged and never had any problems with adb.
Toggle USB Debugging....so simple. *rolleyes*
Same Issue
I've got the same issue on my EVO 4G. Just installed the latest CM7 and now it tell me device not recognized. If I manually install the drivers it gives me the same code 10. I can't bring up the phone as a storage device and toggling the debugging is not working. Any ideas?
SillyJay said:
I've got the same issue on my EVO 4G. Just installed the latest CM7 and now it tell me device not recognized. If I manually install the drivers it gives me the same code 10. I can't bring up the phone as a storage device and toggling the debugging is not working. Any ideas?
Click to expand...
Click to collapse
You installed the hboot drivers correctly?
Boot into recovery, with usb debugging enabled, connect to pc, it should install the drivers.
Still the same
Even when I reboot into recovery it still gives me "USB Device not recognized." I previously had MikFroyo on my phone with no problems. I'm at a loss.
SillyJay said:
Even when I reboot into recovery it still gives me "USB Device not recognized." I previously had MikFroyo on my phone with no problems. I'm at a loss.
Click to expand...
Click to collapse
You most likely have a bad cable, do you have another one you can try?
Possibility
Not at the moment but that may explain it. Still seems weird for it to just go out right as I change to CM7, but still a possibility. I am going to run and grab my other cable. Thanks for the advice.
No Luck
The new USB cable didn't fix the problem. Also, in device manager, even with the driver installed its labeled as "unknown device."
If I boot into hboot the computer recognizes it.
**update: After rebooting from the hboot, my phone is recognized by the computer however, a disk drive is not coming up in "my computer." I have USB storage turned on but Im not getting anything.**
Any help would be much appreciated!
Sad Day
Apparently the Micro USB port on the bottom of my phone is going bad... I talked with some other people who've had the same problem. HTC knows that the ports aren't very sturdy as well. Well... sad day for me.
Also if you're getting the notice from windows saying that you your device will run faster in a 2.0 usb port and you know the port is 2.0 ... chances are your port is going bad as well.
*****UPDATE*****
Flashed to MikFroyo and none of the above stated problems. I would venture that it was CM7 but apparently everyone else is able to use it so who knows.

htc keeps asking for MTP driver?

Dezire z keeps askinf for MTP drivee?? i recently flashed mexdroid rom, and in the beginning none of the usbs would connect my phone. I thought it was a nightly issue as it was based off of a nightly but now its using RC1.
Recently i played around, it wouldnt connect with the "ADB or Android phone driver." I fixed that and those work fine in Device Manager in Windows 7. However!, in device manager it KEEPS asking for MTP. i tried uninstalling, updating, everything!! and it just wont find my htc desire z.
ADB can find it when using command prompt. It can even logcat, and its weird why ADB can see it but windows cant. I have posted a Download link to the Logcat file. Im hoping anyone here can help me.
http://dl.dropbox.com/u/21509455/logcat.txt
thanks
edit* i think i read somewhere Android doesnt use MTP drivers....-confused-
windows 7 can see my phone and lets me safely remove it too, but wont let me see it in my computer.
issues I was having with W7 x64 were resolved by PDANet. you might try it out, although your issue is slightly different than mine... the device was entirely unrecognizable (by adb, fastboot, the whole shebang).
edit: NOTE you don't need to actually use PDAnet, it will just locate an appropriate driver and install it for you, then you can uninstall it from your PC.. unless you want to use it, of course. pretty slick.
pmcqueen said:
issues I was having with W7 x64 were resolved by PDANet. you might try it out, although your issue is slightly different than mine... the device was entirely unrecognizable (by adb, fastboot, the whole shebang).
edit: NOTE you don't need to actually use PDAnet, it will just locate an appropriate driver and install it for you, then you can uninstall it from your PC.. unless you want to use it, of course. pretty slick.
Click to expand...
Click to collapse
ive done this and it found the proper driver. "Android phone" BUT when it tries to connect with device, it says "failed to handshake with device" and proceeds to uninstall pdanet. Is it because its conflicting with windows 7 cant find the MTP driver?.... sooo confused.. never, ever had this problem
edit* after pdanet is uninstalled, the Android phone driver works fine, but MTP does not.
jark99 said:
ive done this and it found the proper driver. "Android phone" BUT when it tries to connect with device, it says "failed to handshake with device" and proceeds to uninstall pdanet. Is it because its conflicting with windows 7 cant find the MTP driver?.... sooo confused.. never, ever had this problem
edit* after pdanet is uninstalled, the Android phone driver works fine, but MTP does not.
Click to expand...
Click to collapse
that's a bugger.
when you plug the phone in, in device manager, does it show as a USB mass storage device under the USB controller section? to check: unplug all usb devices (aside from input devices like keyboard/mouse/what-have-you). plug in your phone and go to device manager (right click my computer->manage->device manager). under USB controllers, check and see if there is a USB mass storage device. assuming you have disconnected any other storage media, this is your phone.
if it does:
uninstall this driver, unplug your phone, restart, plug your phone back in.
if it doesn't:
my next step (take it for what it's worth - I'm sure there's an easier way) would be to unplug all usb devices (including keyboard/mouse - anything USB related), uninstall EVERYTHING under the USB Controller submenu, then restart and plug the phone in.
W7 should automatically recognize and reinstall the USB host controllers and hubs.
edit: are you using any other USB storage devices? thumb drives, ext harddrives, etc? do they work?
pmcqueen said:
that's a bugger.
when you plug the phone in, in device manager, does it show as a USB mass storage device under the USB controller section? to check: unplug all usb devices (aside from input devices like keyboard/mouse/what-have-you). plug in your phone and go to device manager (right click my computer->manage->device manager). under USB controllers, check and see if there is a USB mass storage device. assuming you have disconnected any other storage media, this is your phone.
if it does:
uninstall this driver, unplug your phone, restart, plug your phone back in.
if it doesn't:
my next step (take it for what it's worth - I'm sure there's an easier way) would be to unplug all usb devices (including keyboard/mouse - anything USB related), uninstall EVERYTHING under the USB Controller submenu, then restart and plug the phone in.
W7 should automatically recognize and reinstall the USB host controllers and hubs.
edit: are you using any other USB storage devices? thumb drives, ext harddrives, etc? do they work?
Click to expand...
Click to collapse
Under the usb section in device manager, i have about 8 or so usb controllers and stuff. Im using a Gateway Laptop and only one thing is using a usb port--- the mouse. Thats all. So i dont really have a clue which one is my htc phone because when plugging it in and going into device manager the only devices i remember using the phone were adb, android phone, and Now MTP. If i could pinpoint which usb controller is using my phone ill uninstall it. Other than that, what else is there? This is the strangest problem ever
Sent from my HTC Vision using XDA App
sighh, comeon guys. here ill post some pics of what is going on
Here are the pics of what is going on!!
Normal mode (no phone plugged in) - http://dl.dropbox.com/u/21509455/normal%20mode.jpg
Phone plugged in mode - http://dl.dropbox.com/u/21509455/phone%20plugged%20in.png
Uninstalled MTP & ADB driver Picture (looking for drivers) -http://dl.dropbox.com/u/21509455/phone%20uninstall%20drivers.jpg
Phone with ADB driver but no MTP - http://dl.dropbox.com/u/21509455/phone%20with%20driver%20found%20but%20no%20mtp%20.jpg
hope this helps , if you find something that can make this work let me know ASAP
140 views? and no one knows how to fix this problem?? anyone? hello?
jark99 said:
140 views? and no one knows how to fix this problem?? anyone? hello?
Click to expand...
Click to collapse
Have you tried the drivers from the official HTC Sync software? Also, are you actually trying to use the phone as an MTP device or as a USB mass storage device? I don't think you can use both at the same time (though I don't use this ROM so maybe things have changed). If you don't actually want the MTP functionality, I wouldn't worry about it.
Also, I noticed the notes for the ROM says "USB mounting is not working on a Windows OS computer" is a known issue. Not sure if that could be related...
ianmcquinn said:
Have you tried the drivers from the official HTC Sync software? Also, are you actually trying to use the phone as an MTP device or as a USB mass storage device? I don't think you can use both at the same time (though I don't use this ROM so maybe things have changed). If you don't actually want the MTP functionality, I wouldn't worry about it.
Also, I noticed the notes for the ROM says "USB mounting is not working on a Windows OS computer" is a known issue. Not sure if that could be related...
Click to expand...
Click to collapse
im trying to use it as a mass storage device, MTP isnt supposed to show up from what i read. but now it wont start without MTP
did you try what I pm'd you earlier today?
pmcqueen said:
did you try what I pm'd you earlier today?
Click to expand...
Click to collapse
windows 7 home doesnt have that script gpedit.msc
i looked all over google and it doesnt work . only pro and business versions have it.
Did the HTC Sync software not work? Also, have you tried formatting your SD card? Might be a long shot, but if it was ever used in MTP mode at one point, maybe your comp is detecting the files and thinking it's still an MTP device. Not sure if it works that way though...
Did you ever set the phone to MTP mode in the past? Like if you were ever on a Sense-based ROM. Maybe if you had it in MTP mode prior to flashing the new ROM, it stayed in it. Once again, no clue if it works that way since I've never used MTP on this phone before, but might be worth trying if you are out of options.
STILL havent fixed this MTP driver issue, have tried everything including the post above me!....NOTHING IS WORKING. why is it being recognised as mtp, when all i need is use the sd card.
this has been up for a week, seriously no one knows how to fix it?
jark99 said:
this has been up for a week, seriously no one knows how to fix it?
Click to expand...
Click to collapse
I'm guessing it's because no one else has encountered this problem before...
So what happened when you flashed back to a Sense-based ROM? I've never used one, but I thought when you connect the phone via USB, you have to choose what kind of connection you want (e.g., HTC Sync connection vs Disk Drive). Are you saying even when you choose to connect as a drive, the phone still shows up only as an MTP device (which I'm assuming is what is used when in HTC Sync mode)?
ianmcquinn said:
I'm guessing it's because no one else has encountered this problem before...
So what happened when you flashed back to a Sense-based ROM? I've never used one, but I thought when you connect the phone via USB, you have to choose what kind of connection you want (e.g., HTC Sync connection vs Disk Drive). Are you saying even when you choose to connect as a drive, the phone still shows up only as an MTP device (which I'm assuming is what is used when in HTC Sync mode)?
Click to expand...
Click to collapse
i switched to MIUI rom where i can mount sd card, and it still shows up as MTP in device manager on windows. Its not a rom issue, its a issue with WINDOWS seeing my device as a MTP and not STorage ....stupid windows 7.
jark99 said:
i switched to MIUI rom where i can mount sd card, and it still shows up as MTP in device manager on windows. Its not a rom issue, its a issue with WINDOWS seeing my device as a MTP and not STorage ....stupid windows 7.
Click to expand...
Click to collapse
Well either Windows sees your phone as an MTP device or the phone is actually reporting itself as an MTP device (not sure how it works on phones, but typically Windows communicates with firmware on a USB device to determine its classifications).
I'm guessing you already tried this since it's one of the only threads on the G2 forum when I did a search for MTP...
http://forum.xda-developers.com/showthread.php?t=901449
ianmcquinn said:
Well either Windows sees your phone as an MTP device or the phone is actually reporting itself as an MTP device (not sure how it works on phones, but typically Windows communicates with firmware on a USB device to determine its classifications).
I'm guessing you already tried this since it's one of the only threads on the G2 forum when I did a search for MTP...
http://forum.xda-developers.com/showthread.php?t=901449
Click to expand...
Click to collapse
Thankss i saw some of those. One method i didnt try, but ill try it and let you know how this goes. Thanks for the link
Sent from my HTC Vision using XDA App
Bumppp. Still no proper way to fix this!!
Sent from my HTC Vision using XDA App
anyone find any fix for this MTP ISSUE?

[Q] USB Storage doesn't show up in windows 7

I have not had this problem until recently and not sure what has caused it. My phone is not showing up when I mount my SD card. Also undetected by ADB. I have tried multiple cables, different computers, and also reformatted my computer and installed fresh drivers just in case. My phone does however show up in Odin and I can flash a modem no problem. I was thinking about wiping my phone back to stock and going from there, but I am afraid that will not fix it and I will be stuck at stock. =(
Thanks,
Jaculop
Had the same problem. Had to reload the drivers even though my other Epic was recognized just fine.
Sent from my SPH-D700 using XDA App
Same here, its' like it woked one day and didn't the next. I had 2 problems, one was the fact that only half of the usb jacks on the front of my desktop work (dumbass), and I had to re-install the drivers found on Samsung.com. My computer also will not recognize the sd card until you turn on mass storage from the drop down menu on the phone after the usb is connected.
What I did was turn on USB debugging, connected the phone in the drop down menu, then went int control panel>device manager> and looked for either "Other" or something in the USB connections. I found Samsung Android. I clicked that and hit update drivers from Windows Update. It took like 30 minutes to load all the necessary drivers then connected fine after that.
I have tried uninstalling/reinstalling drivers. I am pretty sure I have tried the update driver thing through device manager, with it saying I already had an update to do driver. I have also tried with/without debugging and also manually selecting use as a mass storage device. Just kinda weird it shows up in device manager, just ADB doesn't recognize it or as a mass storage device. I am starting to think it is something more with my phone as it doesn't show up on other computer and tried other cables. May just say screw it and try Odin.
jaculop said:
I have tried uninstalling/reinstalling drivers. I am pretty sure I have tried the update driver thing through device manager, with it saying I already had an update to do driver. I have also tried with/without debugging and also manually selecting use as a mass storage device. Just kinda weird it shows up in device manager, just ADB doesn't recognize it or as a mass storage device. I am starting to think it is something more with my phone as it doesn't show up on other computer and tried other cables. May just say screw it and try Odin.
Click to expand...
Click to collapse
You can uninstall the drivers, then let Windows Update find the drivers again. It needs 5 drivers altogether. My problem was similiar. It wouldn't recognize my phone with USB debugging on, yet had no problem recognizing my other Epic so was sure my phone was screwed up. After Odin it did recognize it but wouldn't after rooting and putting on a GB leak ROM but again the other phone was fine. Forced driver update and has worked fine ever since. Although one phone shows up as F and the other as E. Not worried as long as it works...lol.
I uninstalled the Galaxy S 64bit drivers but the uninstall option that came with the package. I plugged in my phone, it attempted to find drivers and said unsuccessful. I click, search automatically and it comes back with nothing.
Also it says it is Samsung CDMA Technologies.
Edit: I just tried manually updating the drivers by pointing to the driver location instead of using the provided installation. I see only 4 drivers installed. Samsung USB Composite Device, Samsung Mobile Modem Diagnostics, and one other I am unable to find the name of.
There is also a CDC driver.
Sent from my SPH-D700 using XDA App
I fixed the problem. In case anyone else runs into it, it's simple to fix. I was afraid to ODIN back to stock in case something was wrong and unable to root/cwm again, but I grew some balls did it and it's now working flawlessly. Must have been something messed up with the system files on my epic, that even a wipe and reflash from CWM would not fix.
jaculop said:
I fixed the problem. In case anyone else runs into it, it's simple to fix. I was afraid to ODIN back to stock in case something was wrong and unable to root/cwm again, but I grew some balls did it and it's now working flawlessly. Must have been something messed up with the system files on my epic, that even a wipe and reflash from CWM would not fix.
Click to expand...
Click to collapse
Did you root and reflash your ROM and try it?
Yea, I rerooted and flashed my rom. Everything is working fine so far, along with my SD card and phone showing up on my computer. Before it was just showing up as Samsung CDMA Tech. now it is showing actually showing the samsung model number. So something happened with the phone before. Not exactly sure.
jaculop said:
Yea, I rerooted and flashed my rom. Everything is working fine so far, along with my SD card and phone showing up on my computer. Before it was just showing up as Samsung CDMA Tech. now it is showing actually showing the samsung model number. So something happened with the phone before. Not exactly sure.
Click to expand...
Click to collapse
Glad you got it working. You were lucky Odin still recognized it.

USB Device Not recognized, VMware causing problem

My phone (i317 Note2 stock ROM) is no longer detected by my win 8 PC. It use to be working fine.
The issue seems to be that the phone, when connected via usb, is detected as "VMware USB device" everytime, and shows exclamation mark in device manager.
How can I get to stop doing that?
Running VM Workstation 9
Thanks
EVOO2 said:
My phone (i317 Note2 stock ROM) is no longer detected by my win 8 PC. It use to be working fine.
The issue seems to be that the phone, when connected via usb, is detected as "VMware USB device" everytime, and shows exclamation mark in device manager.
How can I get to stop doing that?
Running VM Workstation 9
Thanks
Click to expand...
Click to collapse
Same thing happened to me yesterday for some reason. I just reinstalled the drivers and rebooted both the phone and computer. One of those three did the trick. Hope this helps.
ojai00 said:
Same thing happened to me yesterday for some reason. I just reinstalled the drivers and rebooted both the phone and computer. One of those three did the trick. Hope this helps.
Click to expand...
Click to collapse
I did two of those (reinstall drivers and reboot) and no dice. Ill try all three at once and see what happens.There must be some way on un -associating the phone to the vmware usb driver without reinstalling drivers....

Oneplus 3 does not connect to pc

my oneplus 3 does not connect to my pc. I have tried turning on and off developer options, turn off and on oem unlocking and usb debugging. I change the usb connection to mtp from charging but does not change. Also does not recognize it when i connect to pc. Also does not pop up on status bar and i checked portable devices. I also tried installing the oneplus drivers. i am on Android 7.0 freedomos-2.5. Any way to fix this issue? i might try to update freedomos because im on a old version of it.:crying:
Windows? If, yes windows drivers are the problem.
Try to other pc, to see if it works., first.
Evnul000 said:
my oneplus 3 does not connect to my pc. I have tried turning on and off developer options, turn off and on oem unlocking and usb debugging. I change the usb connection to mtp from charging but does not change. Also does not recognize it when i connect to pc. Also does not pop up on status bar and i checked portable devices. I also tried installing the oneplus drivers. i am on Android 7.0 freedomos-2.5. Any way to fix this issue? i might try to update freedomos because im on a old version of it.:crying:
Click to expand...
Click to collapse
Windows drivers 100%.
null0seven said:
Windows? If, yes windows drivers are the problem.
Try to other pc, to see if it works., first.
Click to expand...
Click to collapse
I have tried it on both my PC and laptop with both windows 10. Does not work. My PC also has windows 7 still seems to not work. Are there any other drivers i might be missing?
i have also done some research that you should update your drivers from device manager. I dont see anything related to my device. i went to portable devices nothing and i dont have a other devices section in device manager. Any help?
What recovery?
Try to flash latest twrp. I use blu-spark by eng-stk. You can fla**** thru recovery or Flashify app.
null0seven said:
What recovery?
Try to flash latest twrp. I use blu-spark by eng-stk. You can fla**** thru recovery or Flashify app.
Click to expand...
Click to collapse
i am on the latest twrp. will blu-spark help fix it?
ive also found out theres no kedcom driver when i go to fastboot. i even reinstalled adb drivers to insure its there but it does not pop up.
You'll need to remove drivers reboot, install correct drivers, reboot and then be nice to everyone you ever meet and it'll show up. It's a real pain but you can get there. XDA tutorial all the way there!
I once have kind of youre problem connecting to my laptop (win.10). But, at work, on that laptop, connection was ok (win.7).
I reinstal windows 10 and connection works fine, since.
I allways use latest TWRP & version of rom. I can't tell for sure what it's goin on with youre phone.
If i was in youre situation i format my phone (this will erase ALL in youre phone). And if PC still does not see the phone reinstall windows.
Also: Try a different cable.
A cheap cable could have a charging pin layout but lack data pins connections.
9 out of 10 issues with connecting to PC and getting odd behaviours is due to a bad/wrong cable.
dentman said:
You'll bed to remove drivers reboot, install correct drivers, reboot and then be nice to everyone you ever meet and it'll show up. It's a real pain but you can get there. XDA tutorial all the way there!
Click to expand...
Click to collapse
What are the driver links if you have? I already installed the OnePlus drivers.
ninjeratu said:
Also: Try a different cable.
A cheap cable could have a charging pin layout but lack data pins connections.
9 out of 10 issues with connecting to PC and getting odd behaviours is due to a bad/wrong cable.
Click to expand...
Click to collapse
I used the OnePlus cable and another cable.
Driver issues win 10
Find the excellent tutorial here on drivers.
For some reason my phone didn't show up but was able to receive commands. It was frustrating because I wanted to use the all in one XDA product but couldn't.
Even if you installed drivers they can be broken!
Do drivers from scratch per xda tutorial. Don't forget reboot!
Try different cables and usb ports! My front ones never seem to work!
Don't just try fastboot commands also try adb. Like I said mine wasn't seen properly yet it took the commands.
Unless your windows is a years old install it shouldn't require reinstall.
Factory phone reset might help.
Best of luck!

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