fire phone works for few seconds then restart and its looping - Amazon Fire Phone

yesterday my fire phone started to behave weirdly ..
it works for the first minute then it restarts automatically ..
while its on .. I could use the phone for the first minute.. but sometimes the screen is not touch responsive.. only the task upper side or whatever its called that has multiple keys for WiFi- Bluetooth ETC .. that screen is touch responsive but anything else wont respond to touch.. like a frozen screen.. then the phone would restart again .. and the same story happens again
I tried hard reset. no results
I tried to enter safe mode by pressing volume up&down + power button to enter the mode.. did clear cache and reboot system now.. again no results ..
I don't know how this started .. I don't remember going to malicious sites or anything .. I doubt its a virus ..
one thing I noticed and I think it has something to do with it.. is the Wi-Fi .. I remember turning it on but it did connect to the wi-fi.. the phone lagged then restarted.. now everytime I check the wi-fi I see it stuck on "ON" and the switch is grey and cannot be clicked .. its like the phone trying to connect to the wi-fi then restarts..
but the only problem with this.. is that sometimes the wi-fi is off and its not trying to connect.. & the same problem with restarting still happens ..
so I doubt it's the wi-fi problem ..
also I noticed that only when I open the upper side task menu or wtf its clalle then close it.. the phone screen becomes unresponsive except for the upper menu side.. I can still wipe down and open it and its touch responsive.. once I close the menu .. the screen is unresponsive to touch
I don't know why its behaving like this .. I deleted some apps I thought it caused this.. but nothing..
I need help fixing this issue.. I cannot use the phone like this ..
the last solution I want to try is do a factory reset .. has anyone encountered this issue before and fixed it ?

i had one refurbished with same issue, i changed with another new!!

Related

Hardware or Software IDK BUT I NEED HELP!!!!

Alright my phone just started to act up last night ! My phone just started to take pictures on its on the camera would turn on and sit there and take them. IDK why!!! Also the biggest problem i am having it that my D-pad shuts off!!! when i try to use the soft keys they will not work for me. The Screen works fine! but when the soft keys don't work my keyboard don't work but the phone know i am using the keyboard as in when i press the space bar it brings down the start menu! Also when the soft keys dont work i use the on screen keyboard to type and that is even F%#!%# UP!!! i type on the on screen keyboard but i can not use the backspace on the or arrow keys. Also the scroll button on the side stops working on me also. when i am in call my soft keys shut off and i cant end a call!!! Now the weird thing about all this is i can turn them all on just by pressing one of the top soft key. (the Msg or internet button) and then everything starts to work again. now i have no clue what is wrong with it and i have tried everything from reinstalling the OS to Clearing the OS and that has not helped ! i really hope its not a hardware problem !!! Right now i have my Camera button off and the camera does not take pics on its own right now but my screen does turn on and just sits there and does nothing. But if anyone can help me solve this problem i will Donate to them = D!!!! Please Help Me Out ASAP!!!
Thanks!!!
well thats screwed upp. lol
yea i cant help you. i just wanted to tell you how screwed up it was.
I would try a hard reset first and/or rom reflash.. if that doesn't work better buy you a parts doner phone

[Q] screen not turning off

Strange issue
a new samsung s4 mini, stock rom.
the screen will not turn off. whenever it enters sleep mode, the screen blacks out for a second, then turns back on.
this happens when it goed to sleep automatically, or when pressing the powerbutton
tried factory reset, same problem (no extra programs installed)
installed a wakelock ap, but that does not really show a reason why it should be turning on?
Anyhting obvious i am missing, or should i just return this to the dealer.
sandervanzijl said:
Strange issue
a new samsung s4 mini, stock rom.
the screen will not turn off. whenever it enters sleep mode, the screen blacks out for a second, then turns back on.
this happens when it goed to sleep automatically, or when pressing the powerbutton
tried factory reset, same problem (no extra programs installed)
installed a wakelock ap, but that does not really show a reason why it should be turning on?
Anyhting obvious i am missing, or should i just return this to the dealer.
Click to expand...
Click to collapse
Have you installed any app like "Screen ON"?
I ve got this problem from time to time, when I lock the phone it wakes up for 5s and then turns the screen off although I have had twice the situation where the screen was on all the time till I pressed off button again...strange.
Had this problem long time ago with Note 1 and somebody said that the phone wakes up if it looses the signal and searching for it again......
dont know......
Im not really sure but might as well try.
Have you turned on Daydream ?
You can find it in Settings 》My Device 》 Display
Make sure it is off.
If that hasnt worked, if you have a cover on take it off and then see if you still have that problem. Maybe the cover is too tight and its presing on a button.
If that doesnt work, then now lets turn off Smart Stay. Swipe down your notification bar and look for Smart Stay and turn it off.
If none of these have worked then I'm not sure :/
Hope your problems gets fixed.
Sent from my GT-I9190 using xda app-developers app
i hav a same problem and i got it because if i try to other lcd its normal if u press power botton hes on and if u press he sleep so i deside lcd problem

[Q] Display and touch screen major issues following lollipop update.

Problems with my Samsung Galaxy Tab S 8.4 SM-T705:
1st: October 2014
2 weeks after buying, my tablet's battery drained overnight from 45% to zero. Next morning, I turned my tab on after charging to find out that the Tab starts but without any Samsung GAlaxy Tab S logo or Samsung Logo and the Screen has turned green, rendering it difficult to read in auto brightness mode or low brightness mode.
I restarted the device 2-3times and the device started working normally. This was my 1st device restart. I never used to power off the device before.
In 1st 6months, this greenish display problem n logo problem occured 2-3times, and i ignored it, because, it used to get resolved by itself with restart and I had no service centre in and around 50km to my work place.
2nd: January 2014
My device all of a sudden stopped working.. actually hanged.. I managed to turn it off but failed to restart it.
Later I realised that the device has restarted, but the screen was not responding when the screen blinked for a moment with the opening of book cover.. and the back cover of device was warm..
Googling taught me the way to access recovery screen n I opened recovery mode with "power+vol down+home key" and pressing vol down in recovery screen to restart tab.. again the tab started working fine..
3rd: Lollipop update: May 2015
I did Lollipop update. The device was smooth to operate at first. But gradually, i noticed that unlocking the tab failed to light up the display everytime, just the soft keys lighted up. But one day, the device freezed with no response from touch screen. I was unable to switch off the device also.. I had to drain the battery by playing music using S voice to turn the device off. "power+vol down+home key" too was not working.
On googling, I learned to reset device with "power+vol up+vol down" keys pressed together. finally the device restarted, but the device used to hang occassionally.
Googling let me know that i need to factory reset device upon firmware update for normal functioning, which i didn't do after update. so, I backed up my device, uninstalled many apps to make the device run a bit smooth and did a factory reset.. Resetting didn't improve the situation much, but now, the device display failed to light up on a regular basis on unlocking most of the time..
Now the situation is that, the device turns on, finger print scanner works, all apps n everything working, but display remains black, and touch screen is not responding.. using sidesync, everything on Tab can be accessed via laptop.
Tricks tried:
1) Factory reset
2) power+ vol up+vol down
3) power+ vol up+home key
4) power+ vol down + home key
5) Power off using sidesync and then restart
Results: All failure. Everything works but the display never lights up normally..
Plzz help....:crying::crying:
Bump. I'm starting to have similar problems with my SM-T800 running 5.0.2. I open the cover and the device fails to turn on. I press the power button and the screen stays black but the notification bar turns on. I can shake the crap out of the device and the screen stays black but I can see the notification bar flicker. Driving me batty.
If i had any problems like you guys, I would just return it to the place i bought it, for a refund or replacement or even a repair, post it to the service centre if it`s too far to travel too.
You problems sound like battery and or loose connector inside your tablet, it happens frequently on Samsung tablet for the connectors to come loose, if the tablet is dropped or twisted, no outside damage might be seen.
John.

Random "Back" Problem -- Downgrade Possible?

Hello everyone,
just wondering, is it possible to downgrade from G981WVLU2DUH1 to G981WVLU2DUG1. Both are Android11. The reason is that I am experiencing this random "Back" of the screen ... meaning i am not even touching the phone but it go and do the "back" command (i did not press the "back" button). For example, I am watching video in youtube in fullscreen. Then after sometime, in the middle of watching a video, the screen will go to small screen (not full screen). It happens everywhere (every apps) and I just noticed it when watching video. The issue started updating to UH1.
Note: I call it "back" because the problem seems that the back button was pressed even though it was not.
omg man i have very similar issue. after i factory reset the device it starts to behave really weird...it randomly tries to rotate the screen and also navigation buttons act by it self... whenever i use my phone to watch or play something... example i wrote a mail today and while doing so sudenly my device sad ''message saved to draft'' WTF but i didnt even press home or back button. also in gaming when i move my finger across the screen it randomly flips my screen but it comes back right in a sec LOL cant believe how a factory reset made can worsen the device. i sware to myself this is last Samsung device...im done with there halfbaked products. i didnt have those issues before reset to be clear.
just to let u know that i managed to fix those issues by reflashing a software via ODIN... LOL i cant believe how f...ed up is Samsungs firmware. for the record at first i factory reset my device strait from the phone and the i got those issues and then i sad let me reflash it again but this time with Odin software and yep it worked.

[A3 2017][SOLVED] Stuck on "System restarting" loading screen

Hi everyone,
A few months ago, I changed the ROM of my Samsung Galaxy A3 2017 to Arrow OS.
Yesterday, I saw that WiFi seems bugged, I can't turn it on/off. This issue still being present today, I decided to restart my phone, hoping that it would solve it.
I then held start button to open restart options, and chose "System restart".
Since then, my screen is stuck on the "System restarting..." screen.
The phone still respond to physical buttons, but I can't try anything else as the touchscreen isn't responding, being blocked by this loading.
I tried to hold start button for +30 sec to force restart the phone, but it didn't work.
My last hope is to wait for the battery to run out, but I charged it all night, so I'll have to be patient ...
Do you have any other idea that might work ?
EDIT : I posted on the wrong forum, I intended to post on the Q&A one ... Is this possible to move my post, or do I have to repost it on the right forum ? (thanks Oswald)
OK my bad, I was trying to force reboot using the wrong buttons.
I forgot that on Samsung, we must use Vol. Down, Start and Home buttons.

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