Unable to make a call - Sprint Samsung Galaxy S6

I am from the Philippines and I bought a used S6, when I checked model name in settings prior to buying it it showed SM-G920F. I wanted to update to 6.0 though so I looke up some stock roms on SM-G920F however I just keep getting an error. Thats when I found out, in download mode that what I really have is a SM-G920P which is locked to Sprint.
It recognizes my sim fine as I do have a signal but initially I cannot send a sms nor do I have a mobile data. I have resolved tthe sms issue by going to mobile networks in settings and flipping my preferred network from cdma/lte to automatic. That resolved my mobile data issue as well as I now have internet on my except but no hotspot or the mobile data icon in notifs.
Im ok with both functions usable now but my main problem is even if I do see a signal, I cannot ever make a single call. Once I dial a nimber it will show it is dialling then after a few seconds signal will go out and then dialling will stop with a message No sim.
Any tips? I am currently rooted and with the software version G920PVPS4CQA2. I have twrp recovery and busy box installed. I currently see SMART on the upper left side of my screen which indicates my carrier signal.
Badly need your inputs on this. Thanks in advance to all of you!

Attached a screenshot of my home screen. As you can see, SMART is indicated on the upper left of the screen which is my carrier. This means my sim is being recognized. But I cannot evwr make a call.

Related

[Q] Full signal, cant make calls, no internet access

Hi Guys.
So received the phone on Thursday, Friday I did a sim swap from my normal sized sim to a micro sim. I waited the whole day but the phone didn't have any network access.
Today when I woke up I I switched the phone on hoping that everything will be fine, thinking the simswap just hasn't gone through yet, still no network access. I took out the swim from the phone and switched with my ipad, the sim was working in the ipad, and the ipads sim also didnt give the phone network access.
In the top right corner it shows full bars in grey, cant make emergency calls or anyhting.
In the about section of the phone, I have ALL the details present, baseband version is there, kernel version is there.
In Status section, network is unkown, signal strenght is -83 dbm 15 asu, network type unkown, service state is out of service, and the rest is also present.
I thought the phone didn't properly register to a network, so went into settings - wireless networks - more settings - mobile networks, but it gives me a insert sim card message.
The phone is reading the simcard fine because it asked for the PIN when switching on.
When trying to make a call I get, it says "Not registered on network"..
So what am I to do? Vodacom can only pickup the phone and exchange it on Tuesday, so was hoping that this might just be a software issue that can be resolved by a flash.
I have tried resetting / hard resetting the phone numerous times.
Its the Note 2 N7105 LTE Version
Any help would be highly appreciated.
Try this
http://forum.xda-developers.com/showthread.php?t=2014982
If you bought it new dont flash anything and send it back. At this stage you dont need to make things complicated
Sent from my GT-N7100 using xda app-developers app
dr.ketan said:
Try this
http://forum.xda-developers.com/showthread.php?t=2014982
Click to expand...
Click to collapse
Great thanks.
I tried this but didn't solve the problem. I am using the same sim that I received from the carrier with the phone they shipped.
I have played around in the menu however, maunally setting the band and so forth, just restarted and started receiving sms, so basically if not for your post I would not have solved this.
Thanks
I have isolated the problem.
In the service menu - UMTS - DEBUG SCREEN - PHONE CONTROL - NETWORK CONTROL - SERVICE DOMAIN
There are 3 options
1 CS + PS
2 CS ONLY
3 PS ONLY
CS seems to be for making calls and sending smses
PS seems to be for data connections (When this is selected, the bars are replaced with a circle with a stripe through)
I Could be wrong with the above, so anyone with experience please shed some light
Those 2 work seperately, but when CS + PS is selected, none of them work? Very odd, anyone know what the issue could be?
anyone?

can't find signal

hello everyone
so i've recently bought lg g3 phone model LGLS990
everything works just fine until i go into mobile networks and change the preferred network to LTE
when i do that i lose my phone signal and all i can do is emergency calling, it's like there is no sim card inserted anymore
and when that happens i can't even change the preferred network to gsm again
but before i've done that i could've used phone for calling and messaging and internet but internet wastes my credit tho i've got a data plan and it's way too slow
i think this is related to my threat each time i turn on the phone a dialog box appears says: "hands free activation contacting network"
a couple of seconds then it fails and there is an option that says activate when ever i click it, it tries to reach my mobile network provider i suppose but then it fails too showing this message: "Sorry - we experienced a system problem during your task. please dial *2 from your Sprint phone or call Customer Care at 1-888-211-4727 from another phone to complete your task."
**im pretty sure that the sim is okay since i use it on my old galaxy s3 phone and i use 3g just fine
**i've tried to change the preferred network to all of the options listed
**i bought it new but the seal wasn't on the box tho it couldn't be used i guess since the screen sticker was on it
**the one i bought it from have brought it from another country but it's not shown that the phone is locked, i've never used a phone with a locked sim so i really don't know how is it like :/
**when ever i open sim toolkit i find the network provider's name there but when i click on it it keeps loading and nothing happens
**the android version is kitkat 4.4.2
sorry for any language mistake and sorry for my modest knowledge
please reply asap so i can try to contact the guy i bought the device from and try to get back my money if it's unsolvable issue
thanks in advance

Can't dial or send/receive SMS

Hi there. Recently my Nexus 5X has something wrong with its communication function.
I am using CM13 nightly builds with ElementalX kernel on 4GLTE network. And everything works fine except:
When making calls, it ends up with "Network not available". However, the signal bar is full. Also, it is unable to send or receive any text message.
I have already tried:
1. Flash the latest factory image from Google(mtc19v). And it worked for a while then the issue recurred.
2. Dial *#*#4636#*#* and switch to "CDMA only" but it failed to make it, automatically rolled back to LTE mode.
3. Tried CM13 snapshot and other nightly builds, and still got the problem.
Does anyone have any advice? Thanks.
Cijophxon said:
Hi there. Recently my Nexus 5X has something wrong with its communication function.
I am using CM13 nightly builds with ElementalX kernel on 4GLTE network. And everything works fine except:
When making calls, it ends up with "Network not available". However, the signal bar is full. Also, it is unable to send or receive any text message.
I have already tried:
1. Flash the latest factory image from Google(mtc19v). And it worked for a while then the issue recurred.
2. Dial *#*#4636#*#* and switch to "CDMA only" but it failed to make it, automatically rolled back to LTE mode.
3. Tried CM13 snapshot and other nightly builds, and still got the problem.
Does anyone have any advice? Thanks.
Click to expand...
Click to collapse
Try getting a new simcard from your carrier.
Darke5tShad0w said:
Try getting a new simcard from your carrier.
Click to expand...
Click to collapse
Thanks for reply. I will try ASAP.
OK. I have fixed it. This is the MOST weird and tricky problem I have ever met since I knew Android phones.
First there are some key concepts:
From the "*#*#4636#*#*" (Testing) menu -> Phone Information, we notice IMEI, Phone number, and Current Network. In my case I couldn't make phone calls or send/receive text messages, I got my IMEI and Current Network NORMAL, but I got NOTHING for my Phone number section, which means my phone turned into something without a number! So how can it be discovered by the mobile base stations?
Furthermore, scrolling down there are another 3 indicators: GSM service and GPRS service and Network type. In my case the GSM service was "Emergency calls only"(However there is someone on the Androidcentral Forum said his Nexus 4 under the same circumstance can't even dial 911), and I doubt that. The GSM service was COMPLETELY offline. On the other hand, since my data service ran smoothly thus the GPRS service is always "connected". The Network type is "LTE". I have tried many times to change it to the CDMA or GSM ones, like "eHRPD", "1xRTT", "EDGE" or sth else but few succeeded. Once succeeded, I can normally voice or text, yet on the outdated network.
Then how I fixed this:
I googled "Mobile network not available" and got many results about the Samsung phones. Then googled "mobile network not available nexus" and found this one "Mobile Network Not Available" on Nexus 4 T-Mobile which perfectly matches my case. Finally I thought it had something to do with my network provider and my phone should not be blamed. I just tried another SIM card from another carrier, which worked perfectly on LTE network with voice and text. When I opened the *#*#4636#*#* menu and tried to change "preferred network", the phone also worked smoothly no matter WCDMA only/GSM only/LTE only. I put back my bad SIM card and the voice and text came back!??? I was extremely confused. That is to say, still there was a problem on my phone. By inserting another SIM it just did something like refreshing the stucked radio module??? I wondered. After this simple trick I got my voice and text back though, the "Current network" became "Roaming Indicator Off".... Maybe the next time.

Problem with using on ATT

Hey So I'm having some issues after sim unlocking phone;
I sim unlocked my phone and then flashed it back using odin to stock and still having issues.
Issues:
-While it says LTE the device does not seem to be getting actual LTE as doing a speed test revealed about 2-3 mbps
-When calling someone, they can rarely hear me
-When someone calls me I can't answer the call, I swipe to answer and the phone hangs then shows the call screen again and I try to answer the second time it usually disconnects the call
-When I am able to answer the call no audio and the call automatically hangs up after about 5 seconds
I know that the microphones are good as I can make calls using FB Messenger and don't have any issue since it's using the data.
Steps I have done:
-Flashed back to stock
-Factory Reset after Flash
-Manually set network to: AT&T
-Disabled WiFi calling
-Set network to 2g/3g to see if the LTE was causing the issue
....none of this seems to have made any difference in the issue.
Any recommendations, suggestions, in-sight would be great! Wondering if I should just sell this and get an ATT phone or if I can fix the issue.
I had read in some thread that someone had to get a new sim but from what I remember of the thread they weren't seeing anything data or the ability to select a operator. The phone the SIM originally came from was a iPhone 5C if that makes any difference.
This worked for me:
1) Use an "activity launcher" app to launch Device Info com.android.settings.radioinfo (there is one by that name in the Play Store that I use; Alternatively, Nova Launcher has a handy widget function to launch activities.)
2) Once Device Info/Radio Info is open, there is a drop down menu mid-way down the page that allows you to select various combinations. The default is intended for TMOBILE networks.
For AT&T, select "LTE/GSM (Auto)"
3) Reboot the phone
While the Radio Info settings updated to "LTE/GSM (Auto)" did immediately resolve the mobile data issues on AT&T for me, checking your active APN (that's it's using the AT&T Nextgen APN) might be worthwhile as well.
The program I actually tried to do this with was "4G LTE Switcher"; I had used it back with my XT912(Droid Razr Maxx) because it had lots of problems with custom roms and not connecting to the network and I tried those methods:
1. Turn on airplane mode and turn back on to establish connection after power on
2. Turn on airplane mode, power cycle
3. 4g Switch/ Turn data to CDMA only and then back to LTE (when was on verizon)
Things I've noticed:
1. If I'm on wifi the call audio never works even though I have disabled wifi calling
2. If I'm on LTE the call never works and for some reason like the phone doesn't want to switch over to HSPA
3. If I'm on HSPA+ it works more often on incoming calls than outgoing
I got a new sim card from ATT and had them add the IMEI into the system but didn't help at all.
Nougat should be out soon and hoping that I can get it fixed, going to try some rom flashing and CSC flashing to see if I can get a result out of it
I got my s6 edge plus in a trade, i was able to get it unlocked finally and was wondering if there is an unbranded rom that can be installed on the tmobile variant ? I have at&t as well.

A505U can't access Visible network

I've tried everything, so hopefully someone can shine some light into this issue.
I bought a new (unused but from a 3rd party) Samsung Galaxy A50 (A505U) Verizon branded and unlocked. Got a sim card from Visible and went to get it connected. Nothing. WiFi works, everything works, but no cell service.
Here's what I've done (some multiple times)
- reset everything to include network settings, hard reset, etc
- removing the sim, resetting, putting the sim back in. I always get a notification saying the sim card is removed and it goes away when I put the sim back in, so it is recognizing a sim card is in there
- switched sims with another Visible phone/sim and nothing. Both sims worked on other phone but neither worked on this phone
- tried getting into the hidden menus but none of them worked
- talked to Visible tech support which upgraded the issue to the highest level and concluded it's the phone
- Visible believes it's the APN settings but I cannot edit current APNs nor add new ones (grayed out)
- manually add networks, I can see Visible, TMobile, ATT, and some weird numbers, but when I try to connect to Visible it says cannot register on the network, other networks say the sim is not setup for them
- sometimes I get the icon that shows all bars but they're grayed out, sometimes it shows 3-4 bars lit up, sometimes even shows a 4G icon, but mostly the grayed out bars
- sent the phone to Samsung, they tested it and found no faults, guess the hardware is good, ruled that out.
- got into dev options but I'm aware the OEM unlock is not on option on the A505U, not sure if I can change anything else.
I'm out of options. Any other ideas? I think if I can either get into the hidden menus I'll be able to diagnose it better, or if I can somehow change the APN settings I'll be able to set it up. Visible tech support thinks it's the APN, which makes sense to me, but I can't change them.
Any help is greatly appreciated.
I was able to get into the CSC change function, there's not many there, but would changing the CSC help? If so, which should I go to?
I've had a similar issue. Was working fine until the Android 10 update arrived. Since then, it won't work with my total wireless sim card. Tried 3 different sim cards on it, but nothing. Can't add it do anything with the APN, and getting into the phone info hidden menu doesn't help any. I suspect it's a bug in the new firmware or something like that. Works fine with a Verizon SIM though.
Update: Verizon SIM no longer connects to phone. Still works with LTE data. It seems that the CDMA radio quit working with the update to Android 10. Must have been collecting to the Verizon network with VoLTE until it updated the provisioning or something.
So, I finally figured out a workaround for mine that was able to get both data and voice networks to connect while using total wireless, which is an MVNO on the Verizon network. I pretty much narrowed it down to being an issue with the modem not working with CDMA. What I did was download the last Android 9 firmware and flashed just the modem (file starts with CP_) using Odin. After that, I rebooted it and voila! It connected.
Just thought i would give my experience as i just delt with this. i got my 10 update this morning nd let it update and apon a reboot i lost all mobile connection, a signal bar would show for a few seconds looking like it was trying to lock in a signal and it would go back to the ⌀ symbol. i tried flashing the android 9 modem from 2 different updates and neither fixed it. i just decided to order a new phone as i feel its time anyways. my next attempt will be to flash android 9 back using odin then just throw this phone up on craigslist
edit: odin successfully flashed back to android 9 and signal now works again. so if anyone has this issue you can try the method above of just flashing the modem and if that doesnt work you can go back to 9 and restore functionality of verizon mvno's
darkmage1991 said:
Just thought i would give my experience as i just delt with this. i got my 10 update this morning nd let it update and apon a reboot i lost all mobile connection, a signal bar would show for a few seconds looking like it was trying to lock in a signal and it would go back to the ⌀ symbol.
Click to expand...
Click to collapse
Out of curiosity, which carrier are you using?
TJay99 said:
Out of curiosity, which carrier are you using?
Click to expand...
Click to collapse
Visible
samsung a50 not connecting to VZW towers (red pocket)
My phone is doing the exact same thing and while I can appreciate how you resolved the issue it doesn't make much sense to me.
I use Red Pocket for my network. (Which uses Verizon towers - I use the CDMA Sim)
Before this major update to 10 my phone worked flawlessly. Now it won't connect to the network much like you guys have stated in this thread. Mine will connect intermittently for like 3 or 4 min tops and then get kicked off the tower and will actually not show any bars (Circle with a line through it) to show no service for about 10 or so minutes then restart the whole process.
I also have a work phone (2nd phone) that is directly tied to the verizon towers on the verizon network. If I take the sim out of that phone and put it in my samsung a50 the samsung a50 is happy and can make phone calls, send texts, and stays on the vzw towers with no disconnects.
If I take my red pocket sim card and place it in my work phone that phone also works just fine - send messages, make phone calls, and stays on the vzw towers with no disconnects. (work phone = iphoneXR - it's free, sue me)
Even though reverting the modem obviously fixes your issue I do not think that is the actual problem. It also doesn't seem that a third party carrier is being randomly booted off the towers, it seems to be a glitch with third party carriers using third party sims utilizing this new android 10 software that VZW towers do not like.
Which obviously points to an issue with Samsung's latest software not being compatible with third party carriers.
I can't seem to contact Samsung in a direct manner to resolve this issue as they want me to take it to a third party store to have it looked at. I spent 2 and half hours with tech support from red pocket and they came to the conclusion that VZW was doing "upgrades/maintenance" to their towers in my area. (whatever that means.
Any ideas on how I can contact Samsung directly to detail this issue to them? I really do not want to have to root my phone in order to use odin to set my modem back to version 9 as I'm hearing that doing so voids all kinds of implied warranties with the phone and it's only 6 months old.
Appreciate any help that you guys might be able to steer me towards.
Thanks.
Before this major update to 10 my phone worked flawlessly- They Told you the answer, Odin # 9 or if its under warranty take it back Good luck.
My phone (SM-A505U) wasn't even working on visible before android 10.
See my post at the end of this thread: https://forum.xda-developers.com/ga...official-firmware-t3955727/page2#post83845605
I have that problem too. Where I can download v9. I got the Odin.

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