HTC Desire 310 stuck on Logo screen - vol up/down + power button doesn't work - Desire Q&A, Help & Troubleshooting

Hy everyone, first post here.
I've browsed the internet and this forum for a while now and haven't found a fix for this yet, so I've registered in order to ask if anybody has a clue how to fix the phone of my gf.
A little background story: The phone worked ~a year ago and has not been used since then, my gf lost her phone and wanted to use this one until she can afford a new one.
BUT sadly the phone doesn't cooperate.
After switching it on it vibrates once and shows either an illuminated black screen or the HTC logo with white background for around 10 seconds, then fades to black and repeats the process over and over.
Pressing any hardware buttons in every imaginable combination during any state of the phones starting process (before/during boot, removing and reinserting battery...) doesn't change anything at all.
Pluggin the phone into an usb port of my pc will make the phone repeat the procedure after a random amount of time.
Plugging the phone into a wall socket will make it show the battery charging bar for a few seconds and then repeat the above mentioned procedure.
The PC doesn't seem to recognize the phone (Im on windows 10, have not found anything in device manager).
There has never been any try to flash or root the phone, everything is stock
.
Hope I have not made any major language mistakes,
Huge thanks in advance for any help regarding my problem.

Related

[Q] Desire froze, after reboot blank screen, vibrations

Hello, i bought an older desire, installed cyanogenmod 7 on it and all was running ok for ~4 days.
2 hours ago i left the phone on the table, battery was around 70%, when i came back screen was blank and i was unable to turn it on or restart it. I pulled out the battery and then inserted it back, after turning on the screen is blank and the phone permanently vibrates.
i have tried common key combinations mentioned on forums (vol - + power, back + power, vol - + power + home) with no change, the screen remains blank and the phone constantly vibrates.
i have tried to connect it to pc and to boot into recovery blindly, adb / fastboot doesnt list it after any of the key combinations, lsusb also doesnt list it, it only drains some power from usb.
I would like to know what happened, i would have understood if something like that had happened while i was flashing it / rebooting it after flashing, but it ran just fine for over 4 days. Now i have a nice usb powered vibrator :]
Would anyone care to help me with my issue? It doesnt seem to be covered anywhere on the forums. I am an android newbie but i can test probably any idea you may give me. Many thanks.
Very strange...
Try to remove the SD and the SIM to discard them as the problem.
Good luck
i have already tried that. and i have tried all combinations of sim / no sim, sd / no sd.
no effect.
i have got the same problem!!!
i've tried to root my desire following the instructions from internet, maybe i did something wrong. after i running bootloader from hdbootscreen it run in cmd window from pc the moment later it automatic shutdown the screen to black but the phone system was seem still work. ive tried to remove battery SIM SD card and reboot by combined button like instructions but nothing above screen, just stayed black screen, but my phone vibrated when i try to push power on
i hope anyone can helps us, ive just bought it 2day ago.
thank in advancej
Hey mate
I gave my old desire phone to my dad to use and I got that problem. According to him, he turned the phone off to charge and when he turned it on it just constantly vibrated.
Kinda puzzled me at first, I pulled the battery, sim and SD out but didn't fix it. Found my other genuine spare battery for it and put it in, I let it charged for a bit and turned it on.
Phone's now working with the other battery, I think I eliminated the problem but I'll have to hear back from my dad to see if he encounters the problem again.
Hope that helps you mate

[Q] help: HOX in APX while dead

Hey guys
I have obviously an HTC One X, that started freezing all of a sudden and stopped charging, it even froze in the bootloader menu, then the screen turned off and I don't know what exactly the problem is, I tried everything I saw in every google page I found, and nothing helped, I took it to HTC and they had their all time favorite answer: "you have to change the motherboard", I am still not convinced of that.
anyway, that's not why I am here, the details are, the phone is not rooted, in the same state as when I got it, but with the last stock update that they released, when I connect it to the pc, the pc makes a sound and says that device is not recognized, until couple of minutes ago when I connected it, it's showing in device manager as APX, that's why I am posting.....
the screen is off,and I don't know even if the phone is off or on, and no led indicator that it's charging...
is there a possibility to fix it or is it gone for good?
before I go, yes I tried turning it off and on and every possible combination out there, under a bright light, in the fridge(kidding) still the same thing, but when I press the power button for more than 10 seconds while connected to pc, the pc makes disconnect/connect sound.
thanks for the help and sorry for the long talk.
labibismaiel said:
Hey guys
I have obviously an HTC One X, that started freezing all of a sudden and stopped charging, it even froze in the bootloader menu, then the screen turned off and I don't know what exactly the problem is, I tried everything I saw in every google page I found, and nothing helped, I took it to HTC and they had their all time favorite answer: "you have to change the motherboard", I am still not convinced of that.
anyway, that's not why I am here, the details are, the phone is not rooted, in the same state as when I got it, but with the last stock update that they released, when I connect it to the pc, the pc makes a sound and says that device is not recognized, until couple of minutes ago when I connected it, it's showing in device manager as APX, that's why I am posting.....
the screen is off,and I don't know even if the phone is off or on, and no led indicator that it's charging...
is there a possibility to fix it or is it gone for good?
before I go, yes I tried turning it off and on and every possible combination out there, under a bright light, in the fridge(kidding) still the same thing, but when I press the power button for more than 10 seconds while connected to pc, the pc makes disconnect/connect sound.
thanks for the help and sorry for the long talk.
Click to expand...
Click to collapse
APX=DEAD HOX only chnage mainboard.
yep only changed mainboard can solve it ^^ no way to get it working back...

[Q] Bricked HTC ONE X help please

Hi
I gave my HTC ONE X (a UK version on Orange/EE) to my dad as I had an upgrade and factory reset it. I had not done anything to the device other than standard use, apps calls messages etc.
I then tried to boot it up (without the SIM in it) and nothing. Pressed the power button again, a few attempts later I got the screen on. It then went blank. Several attempts later got to a flashing white loading screen then blackness.
Plugged in charger and get an orange blinking LED wouldnt power up. Have tried Power and the Volume Down key but nothing. Plugged into laptop with HTC charger and a Samsung charger and its not found. All I get is the bell sound continually as if it finds it then loses it - this happens about 4 or 5 chimes then stops and nothing.
Any advice. Complete newbie seeking some human kindness (and easy to follow guide if possible!)
Really hope someone can help or offer advice where to go next with this as this was his means of tracking me in tomorrows London Marathon!!!
Thanks in advance!
Jeff

Weird bricked GT-I9195 stuck on black screen after Samsung logo

So, unluckily today i find myself here lookin' for help with my phone. I had already took a look on other brick threads, but i can't find an appropriate answer to my problem.
I'm (i was) running lineage-14.1-20170602-nightly, i had ne0zone75's TWRP 3.1.0.0-0, and that's how the brick came in a strange way; i was simply on XDA Labs app browsing the forum, when i received a call. I've answered, and when i shut off the call the phone shut off immediately after. I thought it was a reboot, but keeping pressed the power button didn't switched on the phone anymore. So i've tried to remove the battery and re insert it after some minutes, but the only thing i can get is the screen with the samsung logo that goes all black after 5 seconds. I already had other bricks due some errors of mine in the past, but this time it's really difficult.
1: I can't access recovery mode. Ow, how i wish i could.
2: I can access download mode, but after that i reach the ODIN MODE screen with the details of product binary, KNOX, ecc. the phone shuts off again.
3: If i keep the power button pressed, the phone doesn't starts. It only starts if i replug the battery in, but after some seconds it shuts off again.
4: How could a call as another mess up the whole phone?
5: I didn't installed nothing new from at least a week... yesterday an automatic update of the Play Store took place, but except that nothing has been changed. Nothing of nothing! No settings, no apps...
What could i do? Installing Kies with Samsung drivers could help me flashing a stock rom for example? Because at the moment, there isn't too much that i can do with the phone in this state... I hope this little jewel won't have to become a stone to be thrown away. Any help would be great, and really appreciated. Thanks in advance...
Things has got worse. Now my device doesn't starts at all; no vibrations, no signs of life, nothing. I've tried even to put it for 6 hours in my refrigerator, because i've read that the cold temperature could be helpful to fix some broken contacts on some component, but i'm losing hope 'bout it. I supposed that at this point is something hardware-based and not software, because it's just impossible that a call like an other one could be the cause of this hard brick... The only thing is that if connected to my PC, it is being showed as QHSUSB_LOAD. I'll try some methods that i've seen in other forums, like softwares that tries to fix this, but i think that i'll be forced to buy a new device. Neither an usb-jig could help me to force the download mode if the phone is dead in every aspect... the only thing that i still didn't understood, is if a debrick.img on my SD card (sadly i've read that a microSD class 10 with at least 16 GB is required, and i don't have one) could help somehow on a situation like this one of not. Still no one could advice me with some tip, guys
Edit - feel free to close this thread, I have another phone now

H8324 XZ2 Compact Boot (Launcher?) issue

Hello,
My wife's Sony Xperia XZ2 Compact with model number H8324 has an issue with booting or maybe the launcher getting stuck in a loop after getting to the lock screen for a split second.
The phone seems to boot like normal and gets to the lock screen, we are even able to punch in one or two digits of the 4 digit pass code. Then it goes into a loop of the notification bar and back button flickering. From then on the phone is not responding except for the power button which brings up the normal "Turn off, Reboot, and Lockdown" menu. The issue just started out of nowhere yesterday morning and we haven't been able to fix it yet. We haven't done any rooting or custom rom flashing, it's running the official Sony software but it's out of warranty.
Here's a video showing the issue. The video shows the whole boot process but the link takes you to the last part after the logos.
We would love to get some files off it so if there is a way anyone can help us with that we'd prefer it over a hard reset.
Things we've already tried
Turning the phone off and on again
Unlocking the phone in the split second the lock screen works, this is just too short to swipe up and then put in four digits.
Rebooting the phone
Booting while charging
Booting into safe mode (this has the same issue)
Connecting the phone with USB to a pc, the phone is recognized by Windows, but it doesn't share it's filesystem with Windows.
Connecting the ADB to it, alas usb debugging is not yet enabled on the phone
Trying to get into recovery mode, we haven't been able to get into the recovery menu. Googling seems to indicate it might be holding volume up + power button when the phone is off but then it doesn't seem to do anything at all.
We're currently trying to run out the battery of the phone to see if that will resolve the issue on it's own.
If anyone has any idea, we would love to hear it.
no solution from me. But I have exact same problem and tried same things. Yesterday I did not used the phone. Day before shut down, today tunred it on and it starts with the issue. Strange it happens to both of us at the same time frame. removing sims did not help either.
By holding down "volume down+power" I was able to boot in safe mode but the same issue occur; no way to get into the phone.
Yeah that's weird. Draining the battery did nothing for us. There was not much data that we wanted to extract from the phone. Most of it was contacts and an emulated Pokémon game save file. So my wife eventually reflashed the OS with Xperia companion which did actually resolve the issue of not being able to use the phone.
I faced the same problem today ,i have xz2 , yesterday it was 24% and today i found it 0% so I put it in the charger ,but I faced this problem

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