Related
Hi,
all seemed fine with my new, one week old One V. Till I installed GTA III. First the installer stuck while downloading the datafies. I canceled the download, restartet GTA III, but instead of completing the broken datafiles download (or re-downloading) it just startet the game and crashed the whole phone in the intro animation, that was without sound. I removed and reinstalled it, the download now finished, I could get the intro with sound, but it crashed the phone at the same moment. Since then my phone behaves like it would be very sick or hate me ;-/. After this crash it startet looping the reboot. It would boot, ask me for my SIMs PIN code, then be ok for a short time, then reboot again. This time it would boot into the desktop without asking me for the PIN. All seemed ok, but HTC's audio player forgot all the files I played (Last Played) and did not find any audio files (I have them on /sdcard/Music). It did not find them after several reboots, some of which were initiated by the phone all by itself. I then erased all the caches rebooted twice and it found the files along with the Last Played list. All seemed fine again, except the vibration of the tactile feedback would be less sharp and more wobbely. But only sometimes. Sometimes it was sharp. But besides that, all seemed to have healed itself and I could use the phone, maybe a bit slower, or maybe Avast and some tasker like app, I have running, made it a tad slower.
Then I installed yesterday's (today's ?) HTC update. Since that the phone reboots after two minutes. When I start the Preferences/Applications it takes ages to scan and most of the programs appear with their internal (com.foobar.someandroidapp) name. Just in order to change after a minute or so to their original name. Elixir2 crashes sporadically during use. Again I get the reboots without asking me for PIN.
Also, when I switch it off it shows the orange light for a minute, or so, instead of the green, though the phone is fully charged. It did not do this before. Oh, and in the meanwhile the HTC audio player forgets the MP3 files again I have on /sdcard/Music. Got no idea, what to do, since removing and reinserting the SD card did not help.
Also, I have the feeling, that something in the list of installed apps in the app-database crashes it. Where can I find it?
I can not even reset to factory defaults. At least I tried. It said it's doing it, then rebooted and all my stuff was there again (ie no reset).
It's crap! I need my phone's camera the next days because of some big Open Air event I am on.
See here for a little video about what happens... You need to download the vid (ca 80MB) and turn it around 90 degrees, sorry.
zmix said:
Hi,
all seemed fine with my new, one week old One V. Till I installed GTA III. First the installer stuck while downloading the datafies. I canceled the download, restartet GTA III, but instead of completing the broken datafiles download (or re-downloading) it just startet the game and crashed the whole phone in the intro animation, that was without sound. I removed and reinstalled it, the download now finished, I could get the intro with sound, but it crashed the phone at the same moment. Since then my phone behaves like it would be very sick or hate me ;-/. After this crash it startet looping the reboot. It would boot, ask me for my SIMs PIN code, then be ok for a short time, then reboot again. This time it would boot into the desktop without asking me for the PIN. All seemed ok, but HTC's audio player forgot all the files I played (Last Played) and did not find any audio files (I have them on /sdcard/Music). It did not find them after several reboots, some of which were initiated by the phone all by itself. I then erased all the caches rebooted twice and it found the files along with the Last Played list. All seemed fine again, except the vibration of the tactile feedback would be less sharp and more wobbely. But only sometimes. Sometimes it was sharp. But besides that, all seemed to have healed itself and I could use the phone, maybe a bit slower, or maybe Avast and some tasker like app, I have running, made it a tad slower.
Then I installed yesterday's (today's ?) HTC update. Since that the phone reboots after two minutes. When I start the Preferences/Applications it takes ages to scan and most of the programs appear with their internal (com.foobar.someandroidapp) name. Just in order to change after a minute or so to their original name. Elixir2 crashes sporadically during use. Again I get the reboots without asking me for PIN.
Also, when I switch it off it shows the orange light for a minute, or so, instead of the green, though the phone is fully charged. It did not do this before. Oh, and in the meanwhile the HTC audio player forgets the MP3 files again I have on /sdcard/Music. Got no idea, what to do, since removing and reinserting the SD card did not help.
Also, I have the feeling, that something in the list of installed apps in the app-database crashes it. Where can I find it?
I can not even reset to factory defaults. At least I tried. It said it's doing it, then rebooted and all my stuff was there again (ie no reset).
It's crap! I need my phone's camera the next days because of some big Open Air event I am on.
See here for a little video about what happens... You need to download the vid (ca 80MB) and turn it around 90 degrees, sorry.
Click to expand...
Click to collapse
here is what to do:
format the sdcard
factory reset your phone
Thanks, 1ceb0x, this is what I did. It all went fine. I have now applied the firmware update to 2.08.401.2, that got sent out these days. Seems to work out nicely.
What can I do, that I do not have to reformat in the future? Are there any utilities, that do snapshots of the system over time? Like Time-Machine for OS X does?
It's happening again. This is still the stock ROM, with the official (or was that two cuh?) update(s) a week ago.
I did not install any utilities, from which I think, they could go deeper into the system, like Avira and Automagic. I need a way to analyze, what my system is doing.
Oh, and it is reproducable: Mounting the phone as USB drive on a computer and, after work has been done, unmounting it on the computer, changing the USB mode on the phone. Now it starts. CPU seems to be up to 100% (UI becomes sluggish), apps behave strange (hadphone was in, speaker sounded, today appstore does not install apps, does not even connect, X-plore leaves a notification on screen after I quit, etc.). I had it two days ago, but the I rebooted a few ties, switched it off, took it from the USB cable and used it a little bit from battery. After this all was fine. But now that does not seem to help either.
zmix said:
It's happening again. This is still the stock ROM, with the official (or was that two cuh?) update(s) a week ago.
I did not install any utilities, from which I think, they could go deeper into the system, like Avira and Automagic. I need a way to analyze, what my system is doing.
Oh, and it is reproducable: Mounting the phone as USB drive on a computer and, after work has been done, unmounting it on the computer, changing the USB mode on the phone. Now it starts. CPU seems to be up to 100% (UI becomes sluggish), apps behave strange (hadphone was in, speaker sounded, today appstore does not install apps, does not even connect, X-plore leaves a notification on screen after I quit, etc.). I had it two days ago, but the I rebooted a few ties, switched it off, took it from the USB cable and used it a little bit from battery. After this all was fine. But now that does not seem to help either.
Click to expand...
Click to collapse
Wow, that's an amaizing type of error, I can assume a tad sdcard error, but I'm not sure of that.
Ken-Shi_Kun said:
Wow, that's an amaizing type of error, I can assume a tad sdcard error, but I'm not sure of that.
Click to expand...
Click to collapse
Szia
Yes, that's what I thought, too. I checked the file-system, I also ran a bad-blocks check, though, I am not sure, whether the utlity can do that reliably for an SDcard (since it has been written for a magnetic hard-disk). SDcards have a different technology. I got no reports about failures.
Now, that I hooked the phone to the debugger, I see the watchdog kicking in, but the traces.txt is being written to a directory, only root can access (and I am not). So I am still in the dark. Reports on the net have shown certain Sense devices to hace similare problems, with either too many apps installed onto SD or too many MP3s. The bugs are different. In the latter, the audio-player app of HTC is at fault, this seems to have been confirmed by HTC. Not sure, which Sense version, though, the phone was running ICS, but not a One series.
I'll hunt for the bug for a few more days, then I am going to root, custom kernel and custom ROM. Only convern I have with this, that I do not want to lose anything Sense related, because I love it so far. Ideal would be a ROM, that ported the S or X Sense, since those have more home-screens.
Yep usually clearing your caches returning your phone to factory mode should work, if not use the back nandroid.
Thread moved to.Q&A. Please keep all question related threads there. Thank you.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
"If you choose not to decide, you still have made a choice"
Sent from my HTC One X, using XDA Premium.
I'm having a huge problem with my T-Mobile Galaxy S2, and not it won't even completely boot up. The issue had already been around, but never this bad. Usually, when I would use my phone, it would just randomly reboot on it's own. Now, I can't even get to the main home screen or menu. When the battery is inserted, the phone will automatically try to turn on. I'll get the Samsung screen, then the "Samsung Galaxy SII Android 4G T-Mobile screen", then the phone will glitch for a second, black screen, and it'll almost have a seizure from then on. When I say that, pretty much what happens is that the screen will go black, and it'll pulse with vibrations. It'll vibrate, stop for two seconds, vibrate some more, etc. That's all it'll do from there on. It won't try to turn on when I hold the power button, and the vibrations won't stop until I take the battery out. There is no water damage, and there's just normal wear on the phone. I've had the phone since the drop, and for the most part, it's been great until now.
The phone is not rooted, and I have not installed anything crazy. Come to think about it, I didn't really even have too many apps installed on it to begin with. The phone is under warranty, so I had T-Mobile send me a replacement. My main issue now is that I have content on there that wasn't on my SD card, but on the internal hard drive that I find extremely important, and want to keep. When I connect the phone to my computer, nothing comes up because I didn't "connect" it to the computer as you normally would have to do from the phone, before the extra drives pop up on the computer. Without getting into the main menu and manually connecting the phone to the computer so that the drive will pop up, what can I do?
I've tried taking the battery, sim card and memory card out, letting it sit for a few hours, and plug it back in, but it does the same thing. The battery isn't bad, because it plugs into the replacement phone that was sent to me, and works just fine. I've also plugged into my additional batteries, and it does the same thing. I can't do the "hard reset" where you hold volume up & down, then the power button because what happens is the phone will restart itself before I can get to that point. I tried it when I was on the phone with T-Mobile, and the associate at one of the retail locations tried when I went to get a loaner. I've tried hooking up the phone to the Kies software, but it won't recognize the old phone. It will recognize the new one with no problems though.
I am in no way am I well versed with the process of flashing it or installing different things on the phone. I just used it casually for phone calls, texts, web, and an occasional game or app. I'm just stating this so that if there are any specific tips that anyone could recommend, please if possible, explain in a bit more depth, because after I posted my title, I found the related threads, and most of the steps that were recommended to others that had problems sound a bit foreign to me. I just really want to recover the photos and documents that I had on the phone before I send it back to T-Mobile.
These are the threads that I've somewhat referenced so far:
http://forum.xda-developers.com/showthread.php?t=1948094
http://forum.xda-developers.com/showthread.php?t=1457458x
http://forum.xda-developers.com/showthread.php?t=1813866
I can't seem to find anything with the same symptoms as my phone though. If anyone could let me know, that would be great. I just really want to get the content off my old phone, it's just extremely important to me. I'll be waiting on any replies. If you need and more information about what the phone is doing, or what I should try, please mention it. I will try to update this as I get replies, since I am supposed to send the phone back pretty soon. Thank you in advance.
You have a stuck or broken power button. Stick a toothpick or something into the power button whole and take out any gunk if there is. If that doesn't help, then you have a broken power button and you have to get your phone fixed.
Sent from my SGH-T989 using xda premium
So from what I understand your phone does not boot up to the home screen at all and you are trying to recover all the files from the internal storage? I've been in the same situation as you, although, with my previous android (Samsung Captivate) and I know how hectic this situation is...
If you can enter recovery mode still without the phone restarting itself and if you're willing to flash a custom rom that should help you get into the home screen to recover your files, as it shouldn't remove anything from the internal storage (just as long as you don't format the internal storage/system in recovery).
The phone 'seizure' you are experiencing may also be caused by physical damage, such as the internal memory becoming defective (hopefully not the case).
You mentioned that you can't turn on the phone with the power button and the phone only turns on when you place the battery... that's the same thing that happened with my old phone and it turned out that I had to disassemble the phone and clean/replace the power button. After that the phone turned on like normally again, however, I had to flash a new rom for it to properly boot up.
As a last resort, if you can enter 'Download Mode' via button combo or usb jig you can use Odin to flash a stock rom. However, the files you originally have in the phone will be removed, which you definitely do not want. But at least your phone will possibly work again.
At the moment, I don't think there is any way to recover the files you need from the internal memory without being able to boot up the phone to get it connected to your computer. If you do manage to boot to the home screen, but can't connect your phone to your computer. You can always do a wireless transfer to a cloud based storage such as Dropbox (you can use the android app) and just transfer your files from your phone through that.
I hope I am of some help to you, if I find any other solutions I'll let you know. Good luck!
My Xperia S has been extra slow and buggy for a month now. It would get very warm, CPU above 50% for half an hour without the phone being used, shutting down apps I was using, camera would only take one photo before error reports forgetting settings on restart, etc. Personally, I suspected problems with the internal storage. Factory resets don't help.
The repair store recently replaced the mainboard. However, the phone keeps forgetting settings every time I restart: Widgets disappear, some icons disappear, keyboard is reset to default. This applies to exactly the same widgets/icons as before the mainboard supposedly was replaced. I haven't tested it long enough to know if the other issues are still present.
Why does the phone keep forgetting my settings? Are those details related to another part of the device, not the motherboard? I.e. is the internal storage integrated in the motherboard? Any suggestions?
murmeljenta said:
My Xperia S has been extra slow and buggy for a month now. It would get very warm, CPU above 50% for half an hour without the phone being used, shutting down apps I was using, camera would only take one photo before error reports forgetting settings on restart, etc. Personally, I suspected problems with the internal storage. Factory resets don't help.
The repair store recently replaced the mainboard. However, the phone keeps forgetting settings every time I restart: Widgets disappear, some icons disappear, keyboard is reset to default. This applies to exactly the same widgets/icons as before the mainboard supposedly was replaced. I haven't tested it long enough to know if the other issues are still present.
Why does the phone keep forgetting my settings? Are those details related to another part of the device, not the motherboard? I.e. is the internal storage integrated in the motherboard? Any suggestions?
Click to expand...
Click to collapse
Hi,
Please use Sony Update Service/PC Companion and do a software re-install. If your bootloader is unlocked (you will get a message that " Software has been modified" when you try to use SUS/Companion) then use Flashtool by Androxyde and flash the latest JB's FTF file. You can find the ftf file over here - http://forum.xda-developers.com/showthread.php?t=2342864
This should take care of all software issues.
Good luck
abcdjdj
I have not flashed or rooted my phone in any way. I have done factory reset/software reinstall 5 times over the last month. Is it necessary to flash the phone to solve this issue?
murmeljenta said:
I have not flashed or rooted my phone in any way. I have done factory reset/software reinstall 5 times over the last month. Is it necessary to flash the phone to solve this issue?
Click to expand...
Click to collapse
If you have already tried doing a software repair, then I guess that the only option left would be to take it to Sony.
My tablet recently began entering a locked blue screen state devoid of text or icon. It holds there for one to three seconds and then reboots.
Prior to the start of this rebooting sequence trend I downloaded and installed the stock ROM listed on my signature, hoping that it would alleviate some issues with delay in screen tap response, some occasional heating during gaming along with what I perceived to be a little bit of driver related lag.
I haven't figured out when, why, or how it decides to reboot. But as far as I can tell it seems to be related to [behind the scenes machinery of] Google Play (GP). I suspect this because it has happened when I've launched GP or GP tried to do some updates or software installation.
Incidentally, though possibly unrelated, when I try to add an account via settings, at the sign in page, the device returns unable to sign-in message citing connectivity issues. I am in China, so I suspect this could all be related. To get around this issue, I log into a VPN service. This allows me to sign in and add the account to the device. However, in order to play any games, I must log off the VPN. But once the account has been added to the device, it more-or-less is able to access some of the Google services (at least the ones not outright blocked -such as drive and YouTube).
In my troubleshooting attempts, I have thus far done a cache wipe and factory reset from the boot menu. All to no avail.
At this point I need to live in constant fear of a sudden reboot, for I know not when it will strike next.
I would appreciate some suggestions on either what the issue might be, how to determine the cause, or how to solve it.
Thanks
Funny story...
So Kitkat has been released, for the TGY country code.. Yay!
P605ZSUCNE3_P605OZSCNE3_P605ZSUCNE1_HOME.tar
Is the md5 file to be put into the AP slot of Odin 3.09, for my tablet.
I was excited thinking this would address the issue.
Prior to flashing the ROM I factory reset from within the settings, then I went into the recovery boot menu and there I wiped the cache and did a factory reset once more.
Then I proceeded to setup and sign into my Google account, after flashing the ROM.
Naturally the tablet went ahead and started downloading and installing apps and updates from Google Play.
I was happy to see that it was progressing along swimmingly.
The screen dimmed down and then shutdown after period of inactivity (while downloading and installing apps in the background).
Occasionally, I'd click the home button to see tat everything was going as it ought.
I then noticed the screen turned black somewhat suddenly, without dimming first.
I thought little of it.But I went to check by pressing the home button... I figured maybe there's a little lag or the tablet is too busy installing, so I clicked the power button. Nothing; no response.
The tablet is deader than dead.
Now I don't know what to do.
After waiting a while, under the advisement of another user who apparently has also been having issues with his note 10.1 2014, I decided to try to long press the power button. The tablet came back on, and resumed downloading and updating from Google.
But now the tablet is going into this sudden blank blue screen and most of the time rebooting on its own (occasionally it needs a little help, by the pressing and holding of the power button to induce the reboot) ever so randomly. I have found absolutely nor rhyme nor reason for when or how it decides it's going to reboot itself. It tends to happen often if/when I launch some apps that require logging into Google services; but at times it happens without provocation -at all.
Recently it's been boot-looping -without the launching of any app... just from turning on, sitting idle, and then rebooting. But I'm no closer to figuring out how to consistently induce the reboot, either.
My tablet has never been rooted (and for obvious reasons, never will be), no custom ROM, no ROM from another region. Nothing that would give Samsung the excuse to void my warranty (not that it's worth much, here in China).
And yet, it still reboots at random intervals for no immediately apparent reason.
In any event, if anyone has any ideas on how to proceed, any suggestions on what to do with this POS, I'm open to suggestions.
I'm interested in general ideas such as take it to the Samsung shop (something I'm loathe to do because Samsung has terrible service -especially in China- and at best I'm looking at a month or something like that before I get it back), so some ideas on how to discover when/why/how this rebooting sequence is being triggered -and maybe troubleshoot it is slightly preferable.
I've been having an issue since at least January. I was hoping either the Feb or March update would fix it, but it hasn't. My Pixel 2 XL has been acting strangely, but only when driving. When I drive, the device will either soft boot (states that PIN is required after restart, but opening terminal and checking uptime shows it hasn't physically booted) or soft lock (black screen that won't come on until hard booted). When it happens, my music will stop and my car's screen will go black. After a period of time, it'll ask me to reconnect the phone, either due to the device being encrypted until the PIN is entered after the soft boot or because it's simple no longer responding in the case of a soft lock. I've tried:
Removing the bluetooth connection for the car
Removing all known cars from Android Auto
Clearing cache
Uninstalling a few driving-specific apps
I was hoping maybe someone had an idea of anything to try besides a factory reset. I really hate reconfiguring my device from scratch (or even from TiBu backups).
I ended up trying multiple different kernels (Elixir and Evira) with the same results, so I broke down and did a factory reset. I reloaded apps and data from Titanium Backup. I'm no longer having the soft boot issue, but a different one instead. Now, randomly, my phone seems to disconnect from Bluetooth, audio it was playing plays through the phone speaker, and my car's display blanks out. I noticed my watch also shows that it has been disconnected from my phone. After a few moments, Android Auto returns to my car's display, but upon selecting anything (for instance, the music I had been listening to), it shows that the device is not compatible.
If I check the phone at this point, every app that had been running has been stopped. My notification bar is empty, and it usually has a few permanent notifications. The phone hasn't hard or soft booted, as it doesn't request the "PIN after restart". It just killed literally everything that was running. I have set both Android Auto and my music apps to not be battery optimized, as I assumed that might have been a problem, but with no better results. If I unplug and plug back in the USB cable, the phone operates normally. I haven't had any especially long trips to see if the issue occurs a second time. I'm lucky enough that my trips to work take 8-10 minutes.
Has anyone seen this or have any suggestions on things to try?
Well, your first post sounds a little similar to this thread: https://forum.xda-developers.com/pixel-2-xl/help/alert-using-adguard-private-dns-causes-t3896243 , Having tried dns.adguard.com private dns on my phone, that setting also survivied a factory reset. No idea about the second post. Shot in the dark.
cliff6056 said:
Well, your first post sounds a little similar to this thread: https://forum.xda-developers.com/pixel-2-xl/help/alert-using-adguard-private-dns-causes-t3896243 , Having tried dns.adguard.com private dns on my phone, that setting also survivied a factory reset. No idea about the second post. Shot in the dark.
Click to expand...
Click to collapse
It was similar, but I wasn't using Adguard. I had been using 1.1.1.1 for DNS, but when I stumbled on that post, I removed custom DNS settings without success. Thanks for the thought, though!
In all my years with Android, I haven't had such an infuriating issue. It's almost enough to make someone go to *gasp* iPhone! ... Not really.
For what it's worth, while you mention bluetooth audio and your watch disconnecting, of which I don't use either, I did have somewhat similar issues with Android Auto which it sounds like you also used as you mentioned plugging in. Sometimes AA was disconnecting, sometimes the phone not being recognised when plugged in. It's been a year so can't remember all the symptoms, but at the end of the day, it was the charging port that was malfunctioning, and which Google nicely replaced for me. This also caused adb and fastboot to be intermittent, and not see "devices" which also confirmed the charging/data port. Again, just another shot in the dark for you to consider.
Well, I went on vacation a few hundred miles away last week. On the way up, the phone freaked out repeatedly. I had my wife try to disable WiFi. Same issue. I had her try to disable Bluetooth. Same issue. Both disabled. Same issue. While at our resort, the phone freaked out a few times on the drive to breakfast (literally a 2 minute drive).
On the way back, I decided to disable Location services and revoke all Location permissions. I drove 50 miles with no problems. I had my wife enable Location and drove 30 miles. No problem. I had her tick on apps that I felt needed Location permission, one by one, every 10 miles. No problems at all. I ended up with all of the apps that I feel need Location turned on and haven't had a problem since. So something was choking on Location data, but unfortunately, I have no idea what app it was. I think it might have been Action Services, but I can't be sure. I'm just glad it's fixed, frankly.
I know this is an older post, but I wanted to get my "fix" posted, just in case someone else runs across a similar issue. At least they'd have something to try.