Tab S 10.5 (Verizon SM-T807V) screen-only freeze - Galaxy Tab S Q&A, Help & Troubleshooting

So the tablet sometimes loses touchscreen function. The physical buttons work fine when it freezes, it's just the screen that gets completely unresponsive.
The physical buttons work fine when it freezes, its just the screen.
I don't remember facing this issue in Lollipop, only in Marshmallow. Reseting didn't help.
This issue is similar to this one: https://forum.xda-developers.com/galaxy-tab-s/help/tab-s-vzw-loses-touchscreen-t3037140

Same problem with my 807R4. Will be in the middle of something and the capacitive buttons and screen stop responding. Tried restoring all available firmwares thru Odin and problem persists. I'm wondering if it's a memory issue? This tablet is a pig with RAM! I would like to flash an AOSP rom to see if it's a memory issue unfortunately my model is snap dragon based and there is only 1 working recovery and 0 custom roms.

Visionikz03 said:
Same problem with my 807R4. Will be in the middle of something and the capacitive buttons and screen stop responding. Tried restoring all available firmwares thru Odin and problem persists. I'm wondering if it's a memory issue? This tablet is a pig with RAM! I would like to flash an AOSP rom to see if it's a memory issue unfortunately my model is snap dragon based and there is only 1 working recovery and 0 custom roms.
Click to expand...
Click to collapse
Haha across this and my starting doing this as well. I was even thinking of looking for a broken SM-T800 model and swapping the motherboard so I can use ASOP.. but idk.. might not be worth it...

Use the shortcode to access the firmware TSP settings for the touch screen and ensure that all parts have the same build number. If not tap the general update button and it should fix the mismatch.

ashyx said:
Use the shortcode to access the firmware TSP settings for the touch screen and ensure that all parts have the same build number. If not tap the general update button and it should fix the mismatch.
Click to expand...
Click to collapse
What is the process for this?

Apparently very common. Have the same issue with my wife's SM-T807R4, the US Cellular version. Also seemed to get worse after MM update. Rooted it a couple days ago and started disabling or deleting the Samsung bloatware but so far it hasn't done anything. One thing that did work, though only temporarily, was clearing the cache with Titanium Backup. After doing this (and it took several minutes), I was able to surf the web (with Chrome) for over 30 minutes without it freezing. However, it started freezing again after a while and now is back to freezing every 2 or 3 minutes. It will however play an entire 2 hour movie without locking up so it definitely appears to be related to the touchscreen.
Update:. I think this may be a hardware issue. I booted into TWRP recovery and had the screen freeze. When booting to recovery, there's not much if any of Android loaded. If it was software related, I don't think the screen would freeze in TWRP.

Udate? Samsung nor Verizon offer update!
ashyx said:
Use the shortcode to access the firmware TSP settings for the touch screen and ensure that all parts have the same build number. If not tap the general update button and it should fix the mismatch.
Click to expand...
Click to collapse
Seems like a lot of people have the same problem no one has solution is what I hear?

same problem
among other problems im having with my Tab, this is annoying me so much. i need to flash the stock 4.4.2 firmware and they delete all versions of firmware for this specific tablet from sammobile, the Verizon model. wtf is there any way i can get a stock kitkat rom for my SM-t807V? where? o if anybody can send me a backup o something.

Related

[Q] AT&T GS3 Freezing and Rebooting after Stock JB Update / Rooting (LONG)

Help! My phone is freezing / locking up and rebooting several times a day now!
I successfully did the stock AT&T Jellybean update this week when it became available via Kies.
I had no issues with the initial upgrade…it seemed to go smooth.
After a day…or a few hours….I can’t remember…I did start noticing a few issues with Touch Wiz closing or freezing and some other apps misbehaving. I can’t even remember what exactly the issues were.
I was also having some other quirky issues with the phone on stock ICS before the JB update…so I have been meaning to do a factory reset and reinstall everything.
So with the phone being even more flakey with JB I went ahead and did a factory reset with my new JB setup.
After a few hours setting up the phone with all my apps, settings, etc I noticed two issues. Swiftkey would not remain selected as my default keyboard and AT&T Voicemail viewer would not retain any of my account settings after a reboot.
After some Googling I learned that this is a know issue with JB 4.1.1 for many apps…they don’t quite install properly and something happens during shutdown that causes the settings to be lost. The only work around seemed to be:
Root Phone
Install apps
Backup with Titanium or other backup program
Uninstall apps
Restore apps – then they somehow install properly and work
I did this…first time rooting the phone….and the root and work around worked perfectly first time.
But after continuing to install apps and tweak my phone the real problems have now begun.
The phone is completely freezing at random times…in any app or in the TW launcher. It seems to just sit there frozen until I hold down the power key long enough to force a reboot or take out the battery.
There are no force closes or other error messages and I have found no other pattern to the freezes.
So now the phone is almost totally useless. It may work for a few hours…or just a few minutes before locking up. Worse…I have no way to know this has happened if the phone is in my pocket.
I did another full factory reset using the Recovery Mode and reinstalled everything again and am having the same issues.
I fear the root somehow corrupted my phone or one of my apps is totally incompatible with JB but I have to many (~70) it will be very hard to tell which one.
The other issue I am having is the battery is draining in just 4-5 hours even with light use.
Coincidentally….4G LTE was just turned on in my area this week so that would be a factor in both the battery drain and maybe even the lockups. I have a Microcell at home…wondering if 4G LTE and my Microcell are not behaving.
There are just too many variables with a new ROM (JB), fresh rooting of the phone plus recovery app installed, plus 70+ apps, plus new 4G LTE, plus my Microcell.
I don’t know what to try next to get the phone stable or to get the battery use reasonable.
Please post any and all suggestions….
One thing I’d like to clear up or eliminate is the root issue…is there any way that is the cause of my phone’s current problems?
What a mess of a week! Instead of the total awesomeness of JB, 4G LTE, and the fresh experience of using a rooted phone...all happening for me in the same week...I get a total headache and useless phone. Sure hope I can dig my way out of this.
Thanks for reading my long post!
I'd say to flash stock rooted official jellybean from here http://forum.xda-developers.com/showthread.php?t=1968625 i'd then do a Hard Factory reset *2767*3855# then you can install apps that are compatible with jb but not the app data and see how the phone is. also, for signal issues, try using a different modem located herehttp://forum.xda-developers.com/showthread.php?t=1831898
wujiku said:
I'd say to flash stock rooted official jellybean from here http://forum.xda-developers.com/showthread.php?t=1968625 i'd then do a Hard Factory reset *2767*3855# then you can install apps that are compatible with jb but not the app data and see how the phone is. also, for signal issues, try using a different modem located herehttp://forum.xda-developers.com/showthread.php?t=1831898
Click to expand...
Click to collapse
Thanks for the ideas....had not heard of the "Hard Factory reset *2767*3855#"....how is that different from a factory restet initiated from winthing Android or from the recovery program?
Also - is there any quick / easy way to know which of my apps are supposed to be compatible with JB?
Sure will be a pain to reconfigure everything again.
Should I be safe installing my apps via Titanium backup restores? (as long as I don't restore data)
Also - what about restoring my IMs and call logs from Kies? Is that safe?
Boomer6345 said:
Thanks for the ideas....had not heard of the "Hard Factory reset *2767*3855#"....how is that different from a factory restet initiated from winthing Android or from the recovery program?
Also - is there any quick / easy way to know which of my apps are supposed to be compatible with JB?
Sure will be a pain to reconfigure everything again.
Should I be safe installing my apps via Titanium backup restores? (as long as I don't restore data)
Also - what about restoring my IMs and call logs from Kies? Is that safe?
Click to expand...
Click to collapse
Do you happen to have juice defender? I had the same problem, and noticed it only happened when I was on battery. I uninstalled that and it stopped rebooting.
stbtigerr said:
Do you happen to have juice defender? I had the same problem, and noticed it only happened when I was on battery. I uninstalled that and it stopped rebooting.
Click to expand...
Click to collapse
Nope....juice defender...
And my phone doesn't really seem to be rebooting....just freezing up. I have to force it to reboot by holding down the power button for 10 seconds.
About to try a fresh factory ROM install (pre-rooted) and a hard factory reset.
Then I'll add my apps back very slowly to see....
What a pain in the you know what!
wujiku said:
I'd say to flash stock rooted official jellybean from here http://forum.xda-developers.com/showthread.php?t=1968625 i'd then do a Hard Factory reset *2767*3855# then you can install apps that are compatible with jb but not the app data and see how the phone is. also, for signal issues, try using a different modem located herehttp://forum.xda-developers.com/showthread.php?t=1831898
Click to expand...
Click to collapse
Well...I did all that...and no luck. Still freezing up.
I could not actually do the exact *2767*3855# reset...the phone would not respond to that command. So I used CWM to format the SDCard and also did a factory reset there.
Reinstalled my apps carefully and without data restore...boom....phone is locking up all the time again after maybe 12 hours of good operation.
Either this build of JB is not working on my phone or it somehow got fubar'ed during that first upgrade.
My plan now is to restore to factory ICS un-rooted....reset the flash counter if possible....and return the phone under warranty if possible.
Any recommendations for this?
Got replacement phone - still freezing up!
Boomer6345 said:
Well...I did all that...and no luck. Still freezing up.
I could not actually do the exact *2767*3855# reset...the phone would not respond to that command. So I used CWM to format the SDCard and also did a factory reset there.
Reinstalled my apps carefully and without data restore...boom....phone is locking up all the time again after maybe 12 hours of good operation.
Either this build of JB is not working on my phone or it somehow got fubar'ed during that first upgrade.
My plan now is to restore to factory ICS un-rooted....reset the flash counter if possible....and return the phone under warranty if possible.
Any recommendations for this?
Click to expand...
Click to collapse
HELP!!!! Please!!!!!
I did a warranty RMA and got a new (refurbed) phone from AT&T. I set it up with stock ICS and it seemed to work fine. I installed CWM without rooting via ODIN and did a Nandroid backup. I then used CWM to load TWRP recovery and did a backup with that.
Then I loaded the stock JB room with root. Tweaked the phone and app settings a little and things seemed to be fine for 1/2 a day. I reinstalled TWRP since the ROM flash replaced it with stock recovery. Things still seemed fine.
So...with JB rooted and seeming to work fine....I booted into Recovery (TWRP) and did a fresh Nandroid backup since the phone was finally all configured and working (apparently).
Well after rebooting from the backup...the phone is acting all crazy again. It seemed to crash my home WiFi network....had to reboot my router. Now the phone freezes or locks up any time I disable WiFi or change WiFi settings.
I am just cursed with the GS3!
Two separate phones with stock AT&T JB with root...one running CWM Touch and the new one running TWRP and both lock up or freeze all the time.
Should I give up and try custom ROMs? Give up on rooting?
I want TouchWiz for SBeam and some of the Samsung apps that I like better than stock...would rather just stay stock with Root.
What can I do to get this phone stabilized with root and JB???
Just did another test...
If I leave my house and walk a couple hundred yards away...as soon as the phone finally loses the WiFi signal and disconnects it locks up.
Seems like all my issues (with first phone maybe too) are tied to WiFi.
Is no one else having WiFi issues with JB? Could it be tied to rooting somehow? For instance...maybe the stock rooted ROM has different modem or WiFi drivers...or different kernel than the actual stock JB ROM I first used via Kies update?
Boomer6345 said:
Just did another test...
If I leave my house and walk a couple hundred yards away...as soon as the phone finally loses the WiFi signal and disconnects it locks up.
Seems like all my issues (with first phone maybe too) are tied to WiFi.
Is no one else having WiFi issues with JB? Could it be tied to rooting somehow? For instance...maybe the stock rooted ROM has different modem or WiFi drivers...or different kernel than the actual stock JB ROM I first used via Kies update?
Click to expand...
Click to collapse
I've got the KIES JB Update, & rooted. I am not experiencing any of the issues your having. It might be helpful if you could post a list of apps & widgets that you have installed, If you have frozen or removed stock files.
It sounds like you may be experiencing some app conflict issues.
MasterDecker said:
I've got the KIES JB Update, & rooted. I am not experiencing any of the issues your having. It might be helpful if you could post a list of apps & widgets that you have installed, If you have frozen or removed stock files.
It sounds like you may be experiencing some app conflict issues.
Click to expand...
Click to collapse
I have not frozen any apps or done anything I would consider advanced or risky....
I tried running with what I thought would be just "safe" apps....no luck. I've got most all of my apps installed and did a Titanium Backup so here is a dump of all the user apps backed up:
Code:
cgeo.geocaching-20121219-204517.tar.gz
com.amazon.kindle-20121219-204309.tar.gz
com.amazon.mp3-20121219-204326.tar.gz
com.amazon.mShop.android-20121219-204301.tar.gz
com.anddoes.launcher-20121219-205011.tar.gz
com.anddoes.launcher.pro-20121219-205016.tar.gz
com.android.chrome-20121219-204524.tar.gz
com.ap.advml-20121219-204732.tar.gz
com.apksoftware.compass-20121219-204539.tar.gz
com.ArtInGames.AirAttackHD-20121219-204225.tar.gz
com.asksven.betterbatterystats-20121219-204516.tar.gz
com.att.android.uverse-20121219-204944.tar.gz
com.att.mobile.android.vvm-20121219-204953.tar.gz
com.att.um.androidvmv-20121219-204448.tar.gz
com.aws.android-20121219-204954.tar.gz
com.careerbuilder.SugarDrone-20121219-204718.tar.gz
com.devuni.flashlight-20121219-204654.tar.gz
com.dominospizza-20121219-204542.tar.gz
com.duduapps.craigslistfree-20121219-204542.tar.gz
com.ea.tetrisfree_na-20121219-204932.tar.gz
com.ebay.mobile-20121219-204552.tar.gz
com.espn.score_center-20121219-204826.tar.gz
com.evernote-20121219-204602.tar.gz
com.facebook.katana-20121219-204621.tar.gz
com.gamestar.pianoperfect-20121219-204756.tar.gz
com.google.android.stardroid-20121219-204659.tar.gz
com.greatclips.android-20121219-204659.tar.gz
com.imangi.templerun-20121219-204915.tar.gz
com.imdb.mobile-20121219-204702.tar.gz
com.instagram.android-20121219-204708.tar.gz
com.jawbone.companion-20121219-204719.tar.gz
com.joeykrim.rootcheck-20121219-204826.tar.gz
com.july.cbssports.activity-20121219-204649.tar.gz
com.kb.Carrom3D-20121219-204804.tar.gz
com.keramidas.TitaniumBackupPro-20121219-205010.tar.gz
com.lastpass.lpandroid-20121219-204723.tar.gz
com.maxmpz.audioplayer-20121219-204808.tar.gz
com.maxmpz.audioplayer.unlock-20121219-204825.tar.gz
com.meijer.rx.android-20121219-204730.tar.gz
com.melodis.midomiMusicIdentifier.freemium-20121219-204849.tar.gz
com.metago.astro-20121219-204444.tar.gz
com.mxtech.videoplayer.ad-20121219-204733.tar.gz
com.netflix.mediaclient-20121219-204744.tar.gz
com.outfit7.talkingtom-20121219-204911.tar.gz
com.pandora.android-20121219-204752.tar.gz
com.photox.touchwhiz-20121219-204212.tar.gz
com.q2e.unitedfcu5017android.ufcu.uwnmobile-20121219-204953.tar.gz
com.rovio.angrybirds-20121219-204333.tar.gz
com.rovio.angrybirdsspace.ads-20121219-204352.tar.gz
com.rovio.angrybirdsstarwarshd.premium.iap-20121219-204414.tar.gz
com.rovio.BadPiggiesHD-20121219-204449.tar.gz
com.s0up.goomanager-20121219-205017.tar.gz
com.shazam.android-20121219-204827.tar.gz
com.shotzoom.golfshot-20121219-204655.tar.gz
com.skype.raider-20121219-204832.tar.gz
com.smugmug.android-20121219-204847.tar.gz
com.spotify.mobile.android.ui-20121219-204855.tar.gz
com.thewolverine.app-20121219-204944.tar.gz
com.touchtype.swiftkey-20121219-204859.tar.gz
com.trimble.allsportle-20121219-204258.tar.gz
com.vp.alarmClockPlusDock-20121219-204255.tar.gz
com.weather.Weather-20121219-204938.tar.gz
com.yelp.android-20121219-204959.tar.gz
com.yum.pizzahut-20121219-204759.tar.gz
de.heimlich.gut.solitaire.hd-20121219-204847.tar.gz
eu.chainfire.triangleaway-20121219-204224.tar.gz
jackpal.androidterm-20121219-204224.tar.gz
la.droid.qr-20121219-204813.tar.gz
net.androgames.level-20121219-204515.tar.gz
net.zedge.android-20121219-205008.tar.gz
nl.rogro.GScriptLite-20121219-204702.tar.gz
org.wikipedia-20121219-204958.tar.gz
Having the exact same problems as you. Please help. I'm also considering giving the phone back at Best Buy and having them give me a new one with ICS and leaving ICS on there. My steps are very simple. I had the stock ICS ROM from AT&T and I used Kies to upgrade to stock JB. That's it, nothing else, no rooting, nothing.
I am seeing exactly the same behavior, when wifi switches to 4G or even sometimes when bluetooth comes on, etc I will see the lockup and hang. Have to hold down power button to restart. But I don't think this is completely the issue, because even if I turn off wifi, bluetooth and only leave on 4G, then I still will see random reboots, but a lot lot less frequent. Also, I have always had 4G and I see the battery only lasting 4-6 hrs, so I think this is normal with 4G. I saw this even with ICS.
I have not done any factory reset or anything - I would assume if you use the Kies s/w to update and it leaves your files and apps on there, then it should just work. But I will try the factory reset once I backup my contacts, etc.
I'm a little shocked that people are having this problem with a newly released ROM.
abhansali said:
Having the exact same problems as you. Please help. I'm also considering giving the phone back at Best Buy and having them give me a new one with ICS and leaving ICS on there. My steps are very simple. I had the stock ICS ROM from AT&T and I used Kies to upgrade to stock JB. That's it, nothing else, no rooting, nothing.
I am seeing exactly the same behavior, when wifi switches to 4G or even sometimes when bluetooth comes on, etc I will see the lockup and hang. Have to hold down power button to restart. But I don't think this is completely the issue, because even if I turn off wifi, bluetooth and only leave on 4G, then I still will see random reboots, but a lot lot less frequent. Also, I have always had 4G and I see the battery only lasting 4-6 hrs, so I think this is normal with 4G. I saw this even with ICS.
I have not done any factory reset or anything - I would assume if you use the Kies s/w to update and it leaves your files and apps on there, then it should just work. But I will try the factory reset once I backup my contacts, etc.
I'm a little shocked that people are having this problem with a newly released ROM.
Click to expand...
Click to collapse
After several re-flashes to stock JB with root and still more freezing with WiFi, etc....I gave up and loaded a custom ROM this morning.
I'm running BlackJelly...and after about 8 hours it seems be be running great so far. It is TW JB-based...and having very few issues with it. Battery is poor but it takes a few days of charging and use I guess to get the battery / phone / ROM calibrated. AT&T Visual Voicemail is not working and the phone shows H instead of 4G LTE...but I'm sure I can fix those issues by searching through the hundreds of thread pages on that ROM is this forum.
Give it a try before you switch to ICS or trade in the phone. You can always flash back to stock un-rooted and use Triangle Away to reset flash counter.
Good luck!
Still stuck with crashing phone!
Boomer6345 said:
After several re-flashes to stock JB with root and still more freezing with WiFi, etc....I gave up and loaded a custom ROM this morning.
I'm running BlackJelly...and after about 8 hours it seems be be running great so far. It is TW JB-based...and having very few issues with it. Battery is poor but it takes a few days of charging and use I guess to get the battery / phone / ROM calibrated. AT&T Visual Voicemail is not working and the phone shows H instead of 4G LTE...but I'm sure I can fix those issues by searching through the hundreds of thread pages on that ROM is this forum.
Give it a try before you switch to ICS or trade in the phone. You can always flash back to stock un-rooted and use Triangle Away to reset flash counter.
Good luck!
Click to expand...
Click to collapse
Well...after over a week of trying it out....BlackJelly did not help me. Still had freezes / lock-ups.
I can't tell if the phone is re-booting itself or just re-launching the Launcher (I us Nova but tried stock and Apex too). The phone appears to re-boot on it's own but the up-time under status would not reset...making it seem like not a re-boot but a launcher reload or something. Pretty much same issues as with stock JB.
So I gave up and tried CM10.1 nightlies....and wow....crashing all the time now. Whereas stock JB and BlackJelly seemed to crash when I left my home or left any WiFi network or even just when I disabled WiFi while connected....CM10.1 crashes all the time while at home seemingly at random. I can get 5 hours of great use...then have it crash 5 times in an hour. Seems to crash a lot in the settings menus.
This is with my second (replacement) phone. I am just cursed!
How do I effectively use a LogCat app or something to find out what apps or services or whatever are crashing my phone? Help!
Read through this whole thread and no where did you ever mention clearing your cache. Clear your system cache/davlik cache and reboot.
cjranucci said:
Read through this whole thread and no where did you ever mention clearing your cache. Clear your system cache/davlik cache and reboot.
Click to expand...
Click to collapse
Sorry...should have mentioned that. I've cleared the system and davlik cache many times...before and after flashing. I've done full system wipes / resets, formatted my SD card...everything I can think of.
I either have a rouge app that I seem to install right away after clean flashes....or a rouge Wifi router in my house that messes up my phone even when I leave and use other networks...or a rouge ATT&T microcell that does the same....or a rogue LTE area in West Michigan....
Or a second bad phone sent from AT&T. But no form of JB seems to work for me no matter what. Guess I could run a clean install with no apps for several days...and then add in an app a day for the next 2+ months until I find the bad app...if that is even the case.
So bummed with this mess!
My phone freeze after rotation on landscape only with JB. all kind roms of JB stock, cyanogen,, aokp.
makamobile said:
My phone freeze after rotation on landscape only with JB. all kind roms of JB stock, cyanogen,, aokp.
Click to expand...
Click to collapse
Interesting....that might be what I was experiencing....but I never thought that was it....did not notice that cause/effect.
I gave up and went back to stock / rooted ICS / TW...version LH9. Loaded it yesterday and have had 24 hours of great use...no issues.
I miss JB and Google Now...but at least my phone works!
I'm not sure for stock JB but on other ROMs, you could try changing your governor and scheduler.
BWolf56 said:
I'm not sure for stock JB but on other ROMs, you could try changing your governor and scheduler.
Click to expand...
Click to collapse
When on CM10.1 I tried bumping the minimum CPU speed to 484 and 5xx (can't remember the actual numbers)....and the maximum CPU speed to to 14xx and 13xx (again, can't remember)....and this did not help.
Not sure if that is what you meant tho.
Anyway...I gave up and went back to rooted stock ICS (LH9) and the phone is working great. I've given up on JB for now. I will wait for a new major JB release from Samsung before I try again.
copy paste from gs3 verizon forum
Q: The phone keeps freezing when I go into landscape mode.
A: This has been covered many times in the thread, but to reiterate: If you are using the AOSP lockscreen you must disable "Ripple Effect" in Settings -> Lock Screen -> Lock Screen Options

[Q] CM10.1 Nightly Softkeys not working and often reboots

I'm on CM10.1-20130526 Nightly. Often times, the softkeys (the ones at the bottom of the phone) don't work. This requires me to reboot the phone in order to get it to work. Also, the phone reboots (on its own) several times during the day (upwards of 3 times a day). Is there any way to fix these problems? Thanks.
thatlaoboi said:
I'm on CM10.1-20130526 Nightly. Often times, the softkeys (the ones at the bottom of the phone) don't work. This requires me to reboot the phone in order to get it to work. Also, the phone reboots (on its own) several times during the day (upwards of 3 times a day). Is there any way to fix these problems? Thanks.
Click to expand...
Click to collapse
Software keys is not a common issue so maybe you should change roms. The reboots are common with cm 10.1 builds since they are in testing phase still. A new RC3 build should be out late tonight or tomorrow at the latest maybe you should try that. Also did you use the odin update firmware it really helped with the reboots and screens of death for a lot of people. It just udgrade your firmware and radio to the newest available for this phone here is odin and the uvmc6 tar file if you need it. First hook phone up in download mode make sure odin sees it in (yellow) box for whatever port it's hooked up too. Then place tar file in PDA section and hit start. Once finished it should say PASS in (Blue) box. After phone reboots unplug from computer. This will not erase anything on your phone at all. It just upgrades it.
UVMC6 TAR
https://www.dropbox.com/s/3ccjzq3rkt3ylfg/UVMC6.aio.tar.md5
ODIN
https://www.dropbox.com/s/lczw3kg1s02g3ol/Odin3_v1.85.zip
soft keys and slow down to reboot
running new firmware and radio doesn't fix the soft key issue. It seems very random and rebooting doesn't always fix it. I've switched to uber stable 2.0 rc1 kernel and it hasn't happened for a day now. Still having what might be memory issues as the phone slows down to not doing anything then reboots. If I manage to look at the memory usage before it is unusable there is 30mb available which is almost nothing but it is still some. So is the slow down and reboot related to an inability to run the process to free up memory? I'm not sure since I'm not 100% familiar with the "garbage collection (.Net terminology, I know android has something similar for activities I think)" of android. The slow down/reboot seems to speed up with the number apps opened/activities started over time.
The only thing that fixed the SOD for me was using a different kernel than the cm10.1 kernel.
Update: just took a while but still have issues with soft keys and rr

Random reboot?

So, I've had the premium for almost 3 weeks now. On the second day it crashed whilst I was listening to music +browsing in chrome. Thr screen turned inky and then turned off. Since then I haven't had anything similar happen, but I have had 1 or 2 reboots. Are these signs something could be wrong with my phone? I have like a week to get a replacement. It's rev 2, other than this I have no complaints.
Try to remove cach in recovery mode, maybe that will fix your problem. If not let me know
This has been happening to me as well and actually results in boot loops. Since I have Liveboot, I can see the dmesg output. It says "Failed to start system services. Invalid abi: ABI" or something like that. I'm RomAur so maybe that has something to do with it?
It has happened to me 3 times this week. Also RomAur 1.1. It seems to happen when i am heavy multitasking, definitely related to chrome I think.
I'm completely stock... I use chrome as my main browser. The last time it happened it froze on wake whilst it was charging... The first time I was listening to music and doing something else which I can't recall. The phone has 3gb of ram so I don't really clear my recent apps as often as I did on my S4. It happens once a week on average for me. Cache wipe didn't do anything.
You could've easily gotten a faulty device. A but load of hardware issues can do that and I would advice you to do a factory reset, update to the latest F/W (flash it if not available in ur region), see if it happens again and if it does - get a replacement
Gd luck
If you're totally stock this might not help but I narrowed my problem down to xposed being unstable as crap on mine at least. Hasn't happened since I went back to stock fw (using. 200 generic FR). But I tried to install xposed and I got the three light reboot immediately.
TheImmutable said:
If you're totally stock this might not help but I narrowed my problem down to xposed being unstable as crap on mine at least. Hasn't happened since I went back to stock fw (using. 200 generic FR). But I tried to install xposed and I got the three light reboot immediately.
Click to expand...
Click to collapse
exactly like that on my z5 . when i flash the xposed uninstaller , it doesnt randomly reboot, but when i flash xposed , it does.i was thinking of flashing .200 ftf and then flashing xposed from the beggining (before i install any apps ) to see if it helps , but you said you did it??

Screen freezes/crashes on a regular basis

Hi,
My OnePlus 3 keeps freezing or crashing, I don't really know; when I get to school and try to unlock the phone the screen won't come on, it just stays black, then I have to hold the power button to force a reboot. It happens really often, I thought it was because of my school's wifi but that's not it because it also does it when at home or after making a call. Sometimes it also randomly soft reboots. I honestly don't know what is happening, I'm running the latest OxygenOS Nougat.
Think about sending it in, sounds weird.
Gesendet von meinem SM-T530 mit Tapatalk
dcf007 said:
Hi,
My OnePlus 3 keeps freezing or crashing, I don't really know; when I get to school and try to unlock the phone the screen won't come on, it just stays black, then I have to hold the power button to force a reboot. It happens really often, I thought it was because of my school's wifi but that's not it because it also does it when at home or after making a call. Sometimes it also randomly soft reboots. I honestly don't know what is happening, I'm running the latest OxygenOS Nougat.
Click to expand...
Click to collapse
Did you update it via OTA? If so, try a clean install of the full ROM.
dcf007 said:
Hi,
My OnePlus 3 keeps freezing or crashing, I don't really know; when I get to school and try to unlock the phone the screen won't come on, it just stays black, then I have to hold the power button to force a reboot. It happens really often, I thought it was because of my school's wifi but that's not it because it also does it when at home or after making a call. Sometimes it also randomly soft reboots. I honestly don't know what is happening, I'm running the latest OxygenOS Nougat.
Click to expand...
Click to collapse
Are you running any custom kernels or a OxygenOS based ROM or just pure stock
crzykiller said:
Are you running any custom kernels or a OxygenOS based ROM or just pure stock
Click to expand...
Click to collapse
Just the stock ROM, no custom kernels whatsoever
I think it has something to do with 4g switching to wifi. I switched the wifi off before I got to school and there was no freeze. Don't know how to fix it though, still unsure over the random reboots.
dcf007 said:
Hi,
My OnePlus 3 keeps freezing or crashing, I don't really know; when I get to school and try to unlock the phone the screen won't come on, it just stays black, then I have to hold the power button to force a reboot. It happens really often, I thought it was because of my school's wifi but that's not it because it also does it when at home or after making a call. Sometimes it also randomly soft reboots. I honestly don't know what is happening, I'm running the latest OxygenOS Nougat.
Click to expand...
Click to collapse
Got the same problem I tried everything nothing works :/
I factory restored my phone, I downgraded my phone, I smashed my phone (out of frustration), I cleared cache but nothing helps I updated 3 times already but no fixes
Mayoketchup said:
Got the same problem I tried everything nothing works :/
I factory restored my phone, I downgraded my phone, I smashed my phone (out of frustration), I cleared cache but nothing helps I updated 3 times already but no fixes
Click to expand...
Click to collapse
Same here, I can,t even configure the phone. Almost instant crash. I used flash method for bricked devices and nothing changed.
Hello. Have you guys found any solutions for this? I am on the latest Oreo Update (full stock) and this happens to me too. It also happened in the latest stable version of Nougat.
Same here! Full stock...
Recently I rooted it so I could read the logs, the key error was:
11-18 11:21:47.581 1176 1176 E AndroidRuntime: at android.view.WindowManagerGlobal.getWindowManagerService(WindowManagerGlobal.java:170)
I contacted support, but for now they just flashed a new 4.5.0 version on it. Problem still exists, so I contacted them again.
Exactly the same problem here (OP3), i tried with 4 or 5 combinations or Rom, Kernels. I completely back to stock + lock bootloader, the problem still persist . The support accepted to launch a repair process last week. They completed the process. It should returned to me today, i have no information about any problem they found on the phone...
I will tell you if they resolved the problem.
martinoouu said:
Exactly the same problem here (OP3), i tried with 4 or 5 combinations or Rom, Kernels. I completely back to stock + lock bootloader, the problem still persist . The support accepted to launch a repair process last week. They completed the process. It should returned to me today, i have no information about any problem they found on the phone...
I will tell you if they resolved the problem.
Click to expand...
Click to collapse
Hi Mate,
do you have an update from them? My phone hangs and goes black screen. Normal power on does not work most of the times. I had to use power + volume up to get the fast boot loader menu. This is really annoying.
Turn off wifi
Turning off WiFi, as suggested previously, seems to resolve the issue, i've exactly the same problem as above, flashing ROMS or Kernels did not solve the issue. It was strange for me as it all began once i upgraded my OxygenOS 4.5.1 with Nougat base to the new 5.0 with Android Oreo. Since then i started reporting system freezes anytime i turn off the screen or it goes to sleep. downgrading did not solve the problem of course. Could it be a hardware related problem??? Strange...
Cheers

T800: Can't complete boot when using 7.x.x roms

I had the latest 6.0.1 samsung rom (CPK2) which was giving me problems with freezing. So I am trying to upgrade to an 7.x.x rom, either RR, AIPC, or Lineage. But none of these roms allow the T800 boot to get beyond the initial splash logo screen. I am using latest TWRP, 3.1.1 to wipe and install rom. I am not getting any install errors. Boot loader is confirmed as CPK2.
FYI, I am able to get back to the samsung rom by reflashing it with Odin.
Update 1: In the final attempt of upgrading I installed the official 6.0.1 fw which boots fine unlike the aforementioned alternatives (very strange). However, lock ups and now screen blanking more frequent. This time wiped everything including storage. It looks more like a hardware issue but I wonder if this could be malware even after wiping everything. I will have to take this in for repair but have little hope of solving this problem.
mach281 said:
I had the latest 6.0.1 samsung rom (CPK2) which was giving me problems with freezing. So I am trying to upgrade to an 7.x.x rom, either RR, AIPC, or Lineage.
Update 1: In the final attempt of upgrading I installed the official 6.0.1 fw which boots fine unlike the aforementioned alternatives (very strange). However, lock ups and now screen blanking more frequent. This time wiped everything including storage. It looks more like a hardware issue but I wonder if this could be malware even after wiping everything. I will have to take this in for repair but have little hope of solving this problem.
Click to expand...
Click to collapse
My wife has the US Cellular 10.5 variant (T807R4). It was freezing so frequently it had become almost unusable for anything but watching videos. Rooting and disabling most of the Samsung apps did not fix the problem. I wiped the system with TWRP only to discover that none of the custom ROMs would work on this model. I downloaded and flashed the stock Samsung MM firmware (and it sat on the opening splash screen for at least 15 minutes before it finally booted up) and for the hour I used it after setting it up, I had no problems. I had previously cleared the cache with Titanium Backup and that also seemed to be a temporary fix. My conclusion is that something is happening when the cache fills up that causes the freezes but I'll need more data to say that for sure.
Just an update: I was going to have the hardware looked at so I wiped everything including the storage. But when I took it to the shop and was asked to demonstrate the freezing the tablet wouldn't. So I took it back and it was running OK until a couple weeks later when the same problems reared there heads.
Somehow I managed to get a 7.1.2 installed and the T800 is running great...so far. I'll post back if the freezing starts again.
mach281 said:
Just an update: I was going to have the hardware looked at so I wiped everything including the storage. But when I took it to the shop and was asked to demonstrate the freezing the tablet wouldn't. So I took it back and it was running OK until a couple weeks later when the same problems reared there heads.
Somehow I managed to get a 7.1.2 installed and the T800 is running great...so far. I'll post back if the freezing starts again.
Click to expand...
Click to collapse
Please explain the steps to install 7.1.2 (and which ROM you used) and update on the freezing issue. Most of the freezing issues I have read about seem to be on LTE variants (SM-T807x) so I was about to buy a wifi only (T800) tablet, thinking that would be a solution to the problem. If that's not the case, then I shouldn't waste my money.
The instructions for installing a non-stock ROM are on the dev's host page in Tab s forums. I first tried Resurrection Remix and now am on LineageOS. It was only after I wiped the internal storage area that I was able to get past the 7.x.x boot screens.
I found the stock rom 6.0.1 freezing issue persistent. I believe the problems started for me with XAR H4 and really picked up with K2 (roms supplied by sammobile). The tablet would frequently just freeze while working in an app: the screen and hardware buttons would not respond at all. Never had that problem with Android 5. The only thing I was able to do to unfreeze it was to reboot into download mode then restart the OS from there. I sometimes found that if I left it frozen overnight it would unfreeze itself by morning.

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