The new Google Play Music update has caused some real headache for me and, as I'm finding, a number of other LG Optimus G owners. I get a couple minutes into a song and then everything stops. Error message: "Couldn't play the stream you requested."
As an experiment, I played Mackelmore's "Thrift Shop" 14x this morning (I am so sick of that song now) and the track stops within 2-3 seconds of the 2:35 mark every single time. This is not a problem on my Nexus 7. This is not a problem on my PC. This is only a problem on my phone.
3G, 4G, Wifi. same result, my songs stop playing mid-way through.
Riding in my car or sitting at my desk or in my living room, same result, my songs stop playing mid-way through.
My tracks or All Access tracks, same result, my songs stop playing mid-way through.
I'm wondering if anyone else has had this issue and, if so, how have you fixed it.
Thanks.
Update
Just got a reply from Support. They obviously did not read my email.
Hello Ryan,
Thanks for contacting our support team.
Playback issues can occur if your internet connection was lost or the speed of your connection changed while streaming. In addition, it is possible that there is an issue with the music file that you originally downloaded.
If the problem occurs while streaming music, please try playing the original file you added locally to determine if this is related to your internet connection. The issue is most likely related to your internet connection if the problem doesn't occur when playing the original file.
Please let me know if you have any other Google Play questions that I can further assist with.
Best Regards,
Samantha
I'm having this problem on the AT&T version of this phone. The problem appears to go deeper than mere connectivity: I'll get the error even with music that I have "pinned" (downloaded to my phone for offline listening). And I too have seen multiple LGOG users with this issue -- and no one else.
I think I'll have to try loading a custom ROM when I get home. I really hope the problem isn't the hardware itself, but I'm not optimistic.
MZille said:
I'm having this problem on the AT&T version of this phone. The problem appears to go deeper than mere connectivity: I'll get the error even with music that I have "pinned" (downloaded to my phone for offline listening). And I too have seen multiple LGOG users with this issue -- and no one else.
I think I'll have to try loading a custom ROM when I get home. I really hope the problem isn't the hardware itself, but I'm not optimistic.
Click to expand...
Click to collapse
Lovely. There's also a thread over at productforums.google.com/forum/#!topic/mobile/A01ByhnMKOQ that might be helpful. Thanks.
I haven't been using the app too much (maybe about 3 hours worth of listening, both All Access and my tracks, since yesterday) but I haven't encountered any issues. I am rooted and running EOS, if that matters.
ATT version here
if i have a song playing from all acess, not locally orginated, it will stop playing at about 2:30 min - 3:00 min. If i start the song over and try to skiip to the part it stopped on, it ill play for about 4 seconds and then same error again.
Any fix for this? is it just too new?
I'm also having this problem but it doesn't occur with my Asus transformer pad. Does running a custom rom fix this?
---------- Post added at 12:31 AM ---------- Previous post was at 12:22 AM ----------
I don't think this is a hardware issue. I hope as more updates are released this is fixed but idk how soon that it is.
badnewswrx said:
ATT version here
if i have a song playing from all acess, not locally orginated, it will stop playing at about 2:30 min - 3:00 min. If i start the song over and try to skiip to the part it stopped on, it ill play for about 4 seconds and then same error again.
Any fix for this? is it just too new?
Click to expand...
Click to collapse
Yeah, that's what I'm experiencing as well.
rdpollard said:
The new Google Play Music update has caused some real headache for me and, as I'm finding, a number of other LG Optimus G owners. I get a couple minutes into a song and then everything stops. Error message: "Couldn't play the stream you requested."
As an experiment, I played Mackelmore's "Thrift Shop" 14x this morning (I am so sick of that song now) and the track stops within 2-3 seconds of the 2:35 mark every single time. This is not a problem on my Nexus 7. This is not a problem on my PC. This is only a problem on my phone.
3G, 4G, Wifi. same result, my songs stop playing mid-way through.
Riding in my car or sitting at my desk or in my living room, same result, my songs stop playing mid-way through.
My tracks or All Access tracks, same result, my songs stop playing mid-way through.
I'm wondering if anyone else has had this issue and, if so, how have you fixed it.
Thanks.
Click to expand...
Click to collapse
I have a at&t optimus g and Im having the same issue. wont make it through a whole song before it stops. error "couldn't play stream you requested" pops up.
rdpollard said:
The new Google Play Music update has caused some real headache for me and, as I'm finding, a number of other LG Optimus G owners. I get a couple minutes into a song and then everything stops. Error message: "Couldn't play the stream you requested."
As an experiment, I played Mackelmore's "Thrift Shop" 14x this morning (I am so sick of that song now) and the track stops within 2-3 seconds of the 2:35 mark every single time. This is not a problem on my Nexus 7. This is not a problem on my PC. This is only a problem on my phone.
3G, 4G, Wifi. same result, my songs stop playing mid-way through.
Riding in my car or sitting at my desk or in my living room, same result, my songs stop playing mid-way through.
My tracks or All Access tracks, same result, my songs stop playing mid-way through.
I'm wondering if anyone else has had this issue and, if so, how have you fixed it.
Thanks.
Click to expand...
Click to collapse
I'm also having this issue. But I'm sprint LG Optimus G rooted 4.1. I've tried several things related to streaming errors in the past like making sure the hosts file is ok as well as setting lpa.decode to false. But no dice.
Does running a custom rom fix this?
jbrooks58 said:
Does running a custom rom fix this?
Click to expand...
Click to collapse
I just installed EOS and so far I'm several songs in without it stopping. So, yes I think a custom ROM fixes this.
Thats good. Im just scared to unlock my bootloader because my freegee bricked me last time lol
Same issue here. Also whenever I try to start a "radio" it just tells me the "radio could not start"
Seems this new version is broken for us as the older version worked fine.
I'll just stick to iheart for now and see what they do to fix it.
I'm on CM10.1 and do have this issue once in a while. It's very rare though.
So sad.. Updated to the latest version, hoping it would fix the problem. I got past that 2:35 mark! But only just past. Still busted. Still waiting for Google support.
Sent from my LG-LS970 using xda premium
rdpollard said:
So sad.. Updated to the latest version, hoping it would fix the problem. I got past that 2:35 mark! But only just past. Still busted. Still waiting for Google support.
Sent from my LG-LS970 using xda premium
Click to expand...
Click to collapse
I was able to get in contact with google support and send them some logs when the problem occurred. Anyone else who has the problem try and get ahold of support and tell them that you've already tried to reinstall the app, reboot the phone and clear it's cache. Send them the logs too if you can.
try this go to Settings -> Apps -> Media Storage -> Clear Data
wilberatilioa said:
try this go to Settings -> Apps -> Media Storage -> Clear Data
Click to expand...
Click to collapse
Are you sure this works? Have you done it?
It worked for a few hours, after that everything went back to the same issue. I moved to an asop rom and it is working just fine. I guess the problem is related with the lg rom
Has anyone noticed their music skipping? Poweramp/stock player. Its getting annoying as my g3 does it too. Is it an android problem or a phone issue? My phone is the h815; no root/bootloader is locked.
Update: I have emailed lg support and will hopefully get it dealt with. If its a phone fault I will just switch it for something else. This problem has persisted since the g3 and is just plain frustrating.
New update: I investigated my microsd card and have found there is a problem with it. When i transfer items from and to the card i get an io eror under Windows. I put my music onto a 64GB card and now the skipping appears to have disappeared. I was using a 128GB lexar card. I suppose the skipping could be from where the os cant read the file properly. It was doing it every minute or so.
v1ne said:
Has anyone noticed their music skipping? Poweramp/stock player. Its getting annoying as my g3 does it too. Is it an android problem or a phone issue? My phone is the h815; no root/bootloader is locked.
Update: I have emailed lg support and will hopefully get it dealt with. If its a phone fault I will just switch it for something else. This problem has persisted since the g3 and is just plain frustrating.
Click to expand...
Click to collapse
FWIW, since lollipop I've had random music glitches when playing over bluetooth. This goes back to my HTC M8 as well. 4.4.4 no issues.... lollipop, random skipping/distortion. Usually most noticeable when the screen turns off/locks
chrisokaly said:
FWIW, since lollipop I've had random music glitches when playing over bluetooth. This goes back to my HTC M8 as well. 4.4.4 no issues.... lollipop, random skipping/distortion. Usually most noticeable when the screen turns off/locks
Click to expand...
Click to collapse
Thanks for the response, I guess I'll just have to hope that the software developers find a way to deal with the issue. I'm glad its not tied to just lg.
chrisokaly said:
FWIW, since lollipop I've had random music glitches when playing over bluetooth. This goes back to my HTC M8 as well. 4.4.4 no issues.... lollipop, random skipping/distortion. Usually most noticeable when the screen turns off/locks
Click to expand...
Click to collapse
I use Dogcatcher for podcasts during my commute. I have noticed the audio dropouts with Wifidirect/Miracast as well. This seems to happen multiple times per minute. As stated, 4.4.4 had no issues on my prior SGS4.
sideone said:
I use Dogcatcher for podcasts during my commute. I have noticed the audio dropouts with Wifidirect/Miracast as well. This seems to happen multiple times per minute. As stated, 4.4.4 had no issues on my prior SGS4.
Click to expand...
Click to collapse
As I use Bluetooth streaming from my LG G4 everytime I get in the car, this problem really annoyed me. Like you, I had tried many different settings without luck. I noticed these issues mostly in Doggcatcher and Spotify, but also heard drops in waze and maps. My issue was due to the location settings.
In location settings, I disabled wifi and only enabled GPS. I also use quite a bit of Tasker and leave the screen dimmed while connected to Bluetooth as the mirracast that I hacked into my car won't display with the screen off.
The other setting that may help is set in a program called carhome ultra, https://play.google.com/store/apps/details?id=spinninghead.carhome which is a great car dashboard app. The setting will slow the GPS update rate. My phone is stock and unrooted.
I hope this fix works for you. If you have any questions, reply to this thread.
Hi there,
I have been using the CloudyG3 2.5 ROM on my G3 (D-855) for the past month and something strange is happening to the phone. I must admit, the phone fell of a couple of days ago, but this shouldn't have any relation to my issues. All of a sudden, the sound just stopped working everywhere, even when I use the Music Player it gives me a Playback error and the Messaging and Phone Apps crash all the time. Even ''system'' crashes. Then I decided to use this thread http://forum.xda-developers.com/showthread.php?t=2785089 and flashed a stock ROM. This did not solve the issues with sound and Messaging and Phone crashing all the time. I have a SIM card in the phone but it doesn't allow me to make phone calls, it just hangs. Weirdly enough, I get mobile internet and full bars of reception everywhere I go. WiFi also works fine.
Please help a brother out, I really don't know what to do at this point!
Kind Bump
Tried different stock and custom ROMS, but the same processes and apps crash, mainly System process and com.android.phone.
Anyone have a clue? I am really stuck as I can't use my phone for anything.
Hello all.
This question isn't Pixel-specific (as far as I know) but I wanted to ask it here.
For the last week or so, my Pixel XL will suddenly and loudly play an the audio from what I assume is an advertisement video. If I unlock the phone while it's playing, the audio stops and there's nothing to see (other it it seemingly switching from landscape back to portrait).
I tried to delete all apps I've installed in the last 2 weeks, but it still happens.
Any suggestions on how I can solve this issue?
FligMupple said:
Hello all.
This question isn't Pixel-specific (as far as I know) but I wanted to ask it here.
For the last week or so, my Pixel XL will suddenly and loudly play an the audio from what I assume is an advertisement video. If I unlock the phone while it's playing, the audio stops and there's nothing to see (other it it seemingly switching from landscape back to portrait).
I tried to delete all apps I've installed in the last 2 weeks, but it still happens.
Any suggestions on how I can solve this issue?
Click to expand...
Click to collapse
Try running some of the adware and virus scanners. There are some good ones on the play store now. I would suggest you also look at what services are running. Sounds like it is infected.
I tried running two of the top virus and malware scanners, and nothing was found.
Regarding running services, I don't see anything unusual in the list (from Developer options). But then again, I'm not sure what I'm looking for.
Try killing the processes until the audio stops. That should help find out the cause.
Best way to fix would be to do a factory reset.
Sounds like your best bet is a factory reset.
I think it's a Facebook issue. I have same issue only after playing video thru Facebook app.
Sent from my Pixel XL using XDA-Developers Legacy app
Can you check logcat logs to see what's doing what?
So I play a lot of games on my phone, whether it's an emulator, xCloud, Minecraft, or something else, I usually prefer to connect my device to my TV to more comfortably play. However recently I've been running into a bug on my OnePlus 9 Pro. (T-Mobile Version unfortunately). Here is where I'm at, every time I plug my phone into a TV, it freezes and crashes. Just like that. It worked for a while and then randomly stopped (I hadn't downloaded anything new or updated anything yet). I did download the newest firmware and still experienced the crash. I have switched the resolution, adjusted the frame rate, turned off Desktop Mode, and even did a factory reset. Still crashing at this point. Has anyone experienced this and figured out a cause or a fix? I am already on my second device from T-Mobile for this issue (exact same experience) so any help is appreciated.