Camera (stopped working) issues (H815 europe) - G4 Q&A, Help & Troubleshooting

I'm having some rather annoying issues with my G4, the camera barely works, sometimes it opens but i get a black screen, like my finger is on the lens, but it's not. Sometimes that results in an error message "Unfortunately, camera has stopped" or "camera unavailable", sometimes it just stays black and sometimes the phone reboots.
And now lately i can't use the flashlight anymore, says it's already being used.
The camera works again after i reboot, but most of the times i have to reboot multiple times.
I read quite a few forums and even threads here and tried pretty much everything (clearing cache, uninstalling LG Smartworld or something like that, removing the battery, etc.) and nothing really worked, so yesterday i finally decided it was time for more drastic measures and i unlocked the bootloader, installed TWRP and then installed Imperium ROM v14 and it seemed fine but today i get a black screen again. I didn't restore any of my previous apps and settings on purpose, to see if they were causing the problem.
Someone here suggested (to someone else) to try flashing KDZ or something like that, i and probably the other guy, have no idea what KDZ is or where to get it.
I bought this phone used almost 2 years ago, so i have no warranty. Didn't have any issues until about 6-9 months ago and they seem to be getting worse, battery life isn't what it used to be either.
My only options are to try a non-stock rom like CM, to go back to an android 5.0 based rom, or to sell the phone as a semi-defective product, maybe i can get a used S5 for it.
This is very frustrating and somewhat ironic, since i bought this phone because it had the best camera at the time and i barely use it for anything else than taking pictures.
I'm never buying LG again.
This is a fairly common issue, maybe common enough that it should be a sticky.

Got the same issue after display repair. Camera got broken. I always needed to reboot phone so camera gets working again. Only fix was to send it to repair. They replaced camera, after that it worked again normal.
For me it was guarantee because before display repair I didn't have issue like that.
You can replace your camera, I don't think it's so difficult.
It's also not that expensive:
http://www.ebay.com/itm/OEM-Rear-Ma...949757?hash=item2a7e1545bd:g:r-IAAOSwB-1Y4yFb
about 20-30€

JoeGP said:
I'm having some rather annoying issues with my G4, the camera barely works, sometimes it opens but i get a black screen, like my finger is on the lens, but it's not. Sometimes that results in an error message "Unfortunately, camera has stopped" or "camera unavailable", sometimes it just stays black and sometimes the phone reboots.
And now lately i can't use the flashlight anymore, says it's already being used.
The camera works again after i reboot, but most of the times i have to reboot multiple times.
I read quite a few forums and even threads here and tried pretty much everything (clearing cache, uninstalling LG Smartworld or something like that, removing the battery, etc.) and nothing really worked, so yesterday i finally decided it was time for more drastic measures and i unlocked the bootloader, installed TWRP and then installed Imperium ROM v14 and it seemed fine but today i get a black screen again. I didn't restore any of my previous apps and settings on purpose, to see if they were causing the problem.
Someone here suggested (to someone else) to try flashing KDZ or something like that, i and probably the other guy, have no idea what KDZ is or where to get it.
I bought this phone used almost 2 years ago, so i have no warranty. Didn't have any issues until about 6-9 months ago and they seem to be getting worse, battery life isn't what it used to be either.
My only options are to try a non-stock rom like CM, to go back to an android 5.0 based rom, or to sell the phone as a semi-defective product, maybe i can get a used S5 for it.
This is very frustrating and somewhat ironic, since i bought this phone because it had the best camera at the time and i barely use it for anything else than taking pictures.
I'm never buying LG again.
This is a fairly common issue, maybe common enough that it should be a sticky.
Click to expand...
Click to collapse
yea replacing the camera is very easy and isnt worth sending it in for shouldnt take more thn 10 or 15 min even quiker if uve been inside the g4 before its one of the most simple phones to copletly tear down

TheMadScientist420 said:
yea replacing the camera is very easy and isnt worth sending it in for shouldnt take more thn 10 or 15 min even quiker if uve been inside the g4 before its one of the most simple phones to copletly tear down
Click to expand...
Click to collapse
OK, that's something i didn't even think of, so it's definitely a hardware issue ?
I read up on this KDZ thing and it seems to be a firmware updater for LG phones, would using that help ? and/or is the risk of bricking he phone too great ?

JoeGP said:
OK, that's something i didn't even think of, so it's definitely a hardware issue ?
I read up on this KDZ thing and it seems to be a firmware updater for LG phones, would using that help ? and/or is the risk of bricking he phone too great ?
Click to expand...
Click to collapse
It is hardware issue. I had exact same issue. I was in stock. Didn't modify anything. After display repair they completely reflashed it. Of course you can try other firmware, but really had the same issue.
I didn't spend so much time on it, therefore don't remember exactly if i got force closes.
I only remember that the camera worked, later i got black screen, i could see the buttons, but no pic. After restart it worked again.
I also thought software issue because after restart it worked. Tried really everything which was possible without unlocked bootloader, but didn't worked.
I can't say it is definitive, could be also a motherboard issue. Or an other part of the camera (flash light, ir sensor), I only tell you what was replaced on my phone.
I would try it, camera is not so expensive.

yener90 said:
I would try it, camera is not so expensive.
Click to expand...
Click to collapse
You convinced me, i just ordered a used one, it will be here be thursday i think, the guy also said it could be a motherboard issue, i imagine that isn't very cheap or easy to replace ?
Also lately i have been getting flashlight issues too, says it's already in use, so maybe the flashlight is broken too or the camera is causing that too.

JoeGP said:
You convinced me, i just ordered a used one, it will be here be thursday i think, the guy also said it could be a motherboard issue, i imagine that isn't very cheap or easy to replace ?
Also lately i have been getting flashlight issues too, says it's already in use, so maybe the flashlight is broken too or the camera is causing that too.
Click to expand...
Click to collapse
Flashlight is camera related. I believe i had the same issue with flash light.
I think I tried to use other camera apps, i always got the message, that it is in use.
If it is mainboard, you should buy a new phone. Mainboard is too expensive.
But I don't believe in it, mainboard issue your phone wouldn't start anymore as we know how sensitive G4 is.
Flashlight would only freeze camera while making photos. You can check ir sensor, use an other camera and check out if there comes light from sensor.
I don't think that would be the reason to stop the camera from working.

So if the back camera is broken then why doesn't the front one work ? is it because they both run in 1 app and are kinda tied together ?
The replacement back camera should be arriving in 1-2 days.

JoeGP said:
So if the back camera is broken then why doesn't the front one work ? is it because they both run in 1 app and are kinda tied together ?
The replacement back camera should be arriving in 1-2 days.
Click to expand...
Click to collapse
I have had it where there camera crashed out the box
Back on my g2. It was a refurb. And ended up being corrupted firmware and or kernel. After a reflash of firmware worked great. Ures sounds firmware related if the front aint working either. Have u tried any 3rd party camera apps to see if same results

TheMadScientist420 said:
Ures sounds firmware related if the front aint working either. Have u tried any 3rd party camera apps to see if same results
Click to expand...
Click to collapse
Strange way to write 'yours', so using KDZ to update or reflash the firmware might help ? is it risky ?
I haven't tried it since i installed the Imperium Rom, but with the stock rom any and all apps that used the camera wouldn't work.
This all started after i sideloaded the google camera app (to take VR photos), which was not supported by the G4, i wonder if doing that is what caused all this.

JoeGP said:
Strange way to write 'yours', so using KDZ to update or reflash the firmware might help ? is it risky ?
I haven't tried it since i installed the Imperium Rom, but with the stock rom any and all apps that used the camera wouldn't work.
This all started after i sideloaded the google camera app (to take VR photos), which was not supported by the G4, i wonder if doing that is what caused all this.
Click to expand...
Click to collapse
There havebeen a few camera failures and a good majority have been hardware related.
As long as u dont downgrade ure firmware not risky. And yes if thats when ure issues started i would safely say that is the issue. U may just try reflashing the rom ure on clean wipe all but ext sd. And start over and see if it persists

TheMadScientist420 said:
U may just try reflashing the rom ure on clean wipe all but ext sd. And start over and see if it persists
Click to expand...
Click to collapse
Well i just went from stock to Imperium and while unlocking the phone everything was wiped anyway so doing that again won't change anything, unless there is some cache or something i don't know about.
Anyway, i ordered this new camera so i'll wait for it and if that doesn't work then i'll try reflashing the firmware.
Are newer LG flagships (G5, G6) just as poorly built ? cuz i'm pretty sure i'm going back to samsung after this.

JoeGP said:
Well i just went from stock to Imperium and while unlocking the phone everything was wiped anyway so doing that again won't change anything, unless there is some cache or something i don't know about.
Anyway, i ordered this new camera so i'll wait for it and if that doesn't work then i'll try reflashing the firmware.
Are newer LG flagships (G5, G6) just as poorly built ? cuz i'm pretty sure i'm going back to samsung after this.
Click to expand...
Click to collapse
I think they are. Dont know forst hand. I love my note 5. My battery xied in it the other day so im waitin on a bettery hopefully it works. Im been so fed up with lg.

got the new camera but haven't installed it yet since my phone has other issues right now, like freezing, random restarts, the quick toggles are gone, my wallpapers seems to have been removed, etc. and now it's stuck on booting (not bootlooping though)
I would like to reflash the firmware (KDZ) but the get the right one i need my IMEI number (the one underneath the battery seems to not be the one) or to see what software version the phone is running, i would need a working phone for both.
Would reflashing the Imperium rom fix this ?
The imperium rom is v20P, but there is no kdz firmware like that only V20D or V20G

Have that for months
That freakin camera issue is haunting me for months. I have tried reflashing EVERY freaking rom(stock,cm,everything) and it doesnt change anything. I have teardown my g4 to parts,plug them in and still the same.Sometimes works for a week,sometimes doesnt work for 1 month. I don;t get it. Finally someone with my problem! Man can you replace the camera module and tell me if that works so i order mine?

ntelas said:
That freakin camera issue is haunting me for months. I have tried reflashing EVERY freaking rom(stock,cm,everything) and it doesnt change anything. I have teardown my g4 to parts,plug them in and still the same.Sometimes works for a week,sometimes doesnt work for 1 month. I don;t get it. Finally someone with my problem! Man can you replace the camera module and tell me if that works so i order mine?
Click to expand...
Click to collapse
Did you try reflashing the firmware ? (the KDZ thing)
Also no, i can't try that for you right now, like i wrote previously i got bigger problems, also i got my camera locally for like $15, if you tried everything else that is not a lot of money to spend, and if it doesn't fix your problem then you can just resell the camera. Now go do it.

JoeGP said:
Did you try reflashing the firmware ? (the KDZ thing)
Also no, i can't try that for you right now, like i wrote previously i got bigger problems, also i got my camera locally for like $15, if you tried everything else that is not a lot of money to spend, and if it doesn't fix your problem then you can just resell the camera. Now go do it.
Click to expand...
Click to collapse
i reflash using kdz and other programs. To give you the prespective that even deletes the twrp and fully wipes all phones data and flashes the new ones.If you flash yours it sould be fine because i have flashed nearly all the letters (ex. v20d,e etc). Flash it see that the camera is not fixed and then change the module to tell me..in greece new camera costs 30 euros so it's not that cheap for me to spend and then does not fix nothing

ntelas said:
in greece new camera costs 30 euros so it's not that cheap for me to spend and then does not fix nothing
Click to expand...
Click to collapse
Well i didn't buy a new one, i bought a used one from local listings site (like craigslist in the USA or Kijiji in Canada, every country has their own) and if the new camera doesn't work you can sell it for the exact same amount, all it will cost you is shipping and time.
If i can fix the booting issue and i still have camera issues i will install the new camera, but don't wait for me, it could take weeks, or i could just get angry and buy a used Samsung Galaxy S5 and throw this in the trash (or most likely sell it for parts)

JoeGP said:
Well i didn't buy a new one, i bought a used one from local listings site (like craigslist in the USA or Kijiji in Canada, every country has their own) and if the new camera doesn't work you can sell it for the exact same amount, all it will cost you is shipping and time.
If i can fix the booting issue and i still have camera issues i will install the new camera, but don't wait for me, it could take weeks, or i could just get angry and buy a used Samsung Galaxy S5 and throw this in the trash (or most likely sell it for parts)
Click to expand...
Click to collapse
Ok..well there are no that kind of shops here that sell used cameras etc. only used phones. So if myne breaks again for sure then i ll buy one and ill se..But even if that doesnt work then there is nowere to sell it! In greece there are no that kind of shops

ntelas said:
Ok..well there are no that kind of shops here that sell used cameras etc. only used phones. So if myne breaks again for sure then i ll buy one and ill se..But even if that doesnt work then there is nowere to sell it! In greece there are no that kind of shops
Click to expand...
Click to collapse
It's not a shop, it's a website like ebay, anyone can sell anything there, you have many sites like that i'm sure, every country does. 99% of things sold there are by regular people like you and me.
Google "used lg g4 camera for sale" (in your language) and the first 5 websites will probably be what you are looking for.
This is what ours looks like https://www.olx.ro/oferte/q-lg-g4/, there are at least 10-20 smaller sites, there are even facebook groups, where people post the stuff they don't want anymore.
You're saying you have none of these ?

Related

Random (and ghostly) touches on screen

Hi guys!
I have a F180L (converted on a E975), my phone never fell from any distance, or had any kind of impact, BUT...Since I updated to last version o Carbom ROM, I've got a issue on my screen...
There are random touches on my down-left corner of the screen. It's completely random, while the charger is plugged, or not. But it only happens when an app is opened, while in homescreen (even on google now cards) everything is ok...
I've already flashed another rom, the AOKP Android L release 11, the problem still here...I installed a screen tester app, and this corner is not recognizing when I touch.
What can I do? Is there any kind of fix for it?
It's really annoying (mainly while typing)...
Thank you for any help!
I guess its time for a replacement.
Made some research on other forums and found some people with the same problem, but on other devices...On Nexus 4 and Xioami (mostly)...They solved this by replacing the battery...I'll try to do that this week...
But any other tip about can help...
it might be a kernel issue
if u have jolla kernel try changing the kernel first
I have also the ghost touching on my E975.
Tried to do a scan with antivirus with no luck.
For instance it's hard to dial number, because there are ghost touches often.
It's like on tihs video, but I have touches even more often:
http://www.youtube.com/watch?v=EHFtafL-HKc
I'm on stock KitKat 4.4.2 ROM.
Any ideas about the issue?
smoke2 said:
I have also the ghost touching on my E975.
Tried to do a scan with antivirus with no luck.
For instance it's hard to dial number, because there are ghost touches often.
It's like on tihs video, but I have touches even more often:
http://www.youtube.com/watch?v=EHFtafL-HKc
I'm on stock KitKat 4.4.2 ROM.
Any ideas about the issue?
Click to expand...
Click to collapse
I also had this problem and I sent it to service center (Still in warranty period). They replaced my phone touch screen and the problem is solved.
artit said:
I also had this problem and I sent it to service center (Still in warranty period). They replaced my phone touch screen and the problem is solved.
Click to expand...
Click to collapse
Thanks.
It's relatively common issue, hope it will not appear again...
Sorry to resurrect this thread but I seem to have a problem with my screen, not with the ghostly touches but my screen has like one part of it not responsive to touches especially the keyboard. While typing in portrait mode I can't type in the letters x and d and the whole line of the screen above those letters can't respond to my touches. The others are OK though. Anyone else having the same problem or is it just me? Already flashed different ROMs but same problem
So...I didn't manage to get a new battery to perform a test yet...Maybe I'll do that until the end of this week, and post the results here...
About the kernel...Mine is "3.4.0 [email protected]" ...
Going to update to new Kevin's L ROM and see what will happen...Hope I can help u, guys...
I had the same problem as well, unfortunately my phone was just out of the warranty period so I couldn't get a repair or replacement. I tried everything to do with the software and firmware at first to see if that was the issue(no luck). I noticed when my phone was either hot from heavy usage or charging, it was at its worst..couldn't even put my lock pattern in without it spazzing out. After almost throwing my phone at a wall numerous times I decided to get a new digitizer (easily bought online at reasonable prices). Watched a tutorial on Youtube and replaced it successfully and haven't had a problem since.
kayotic321 said:
I had the same problem as well, unfortunately my phone was just out of the warranty period so I couldn't get a repair or replacement. I tried everything to do with the software and firmware at first to see if that was the issue(no luck). I noticed when my phone was either hot from heavy usage or charging, it was at its worst..couldn't even put my lock pattern in without it spazzing out. After almost throwing my phone at a wall numerous times I decided to get a new digitizer (easily bought online at reasonable prices). Watched a tutorial on Youtube and replaced it successfully and haven't had a problem since.
Click to expand...
Click to collapse
That's exactly the SAME situation the occurred today, almost threw at a wall...when data is on heavy usage, it gets worse...I'll try this, but I seriously thinking about to get a new Moto G...'cause this digitizer gonna take a long time to arrive at my country
Thanks for ur information, dude!
So tried the touchscreen test and found out it was like a whole strip of screen that got affected. It was okay just a few days ago though,
dashcsn said:
That's exactly the SAME situation the occurred today, almost threw at a wall...when data is on heavy usage, it gets worse...I'll try this, but I seriously thinking about to get a new Moto G...'cause this digitizer gonna take a long time to arrive at my country
Thanks for ur information, dude!
Click to expand...
Click to collapse
Yeah no problem and thats unlucky. I've got the Korean variant and wasn't ready to wait weeks to get my new digitizer either from Asia. I managed to find a european version that arrived next day and included front housing aswell (although modifications were needed a bit for the internals to fit). Yeah the Moto G look great but it seems to be more of a downgrade from your current handset right?
Sent from my LG-F180L using XDA Premium mobile app
kayotic321 said:
Yeah no problem and thats unlucky. I've got the Korean variant and wasn't ready to wait weeks to get my new digitizer either from Asia. I managed to find a european version that arrived next day and included front housing aswell (although modifications were needed a bit for the internals to fit). Yeah the Moto G look great but it seems to be more of a downgrade from your current handset right?
Sent from my LG-F180L using XDA Premium mobile app
Click to expand...
Click to collapse
Where did you get the eu one? My screen has been like that for a long while, I have learned to live with it, but would love to change it.
thanks
hh0829 said:
Where did you get the eu one? My screen has been like that for a long while, I have learned to live with it, but would love to change it.
thanks
Click to expand...
Click to collapse
I live in the UK I managed to find one here on ebay. I know you can get some from Italy , Spain and I'm positive there some in US aswell. Search "E975 housing or digitizer" depending on what your after. Do be careful as some replacements screens lack the LG logo or a bad quality. Im would give direct link but im not sure about the forum rules on that are. If your still unsure do PM me your country and I'll PM you back an appropriate link.
Hope I helped.
Sent from my LG-F180L using XDA Premium mobile app

Autofocus Issue

Anyone having issues with their autofocus? Mine seems completely busted - not sure if it is just a hardware defect or something that has popped up through repeated flashing. Camera was great out of the box, but over the past month, I've had several issues with AF getting a clear lock on something and recently regardless of being on stock OOS (3.1.2, 3.2.4, 3.5.2, etc.) or one of the many roms hosted here my screen jumps back and forth, zooms in and out and fails to get a proper lock. Frustrating as can be - debating switching away from OP3 given the camera has become useless - any recommendations or anyone sharing this issue?
I haven't experienced any focus issues yet, but if the problem is identical regardless of the software driving it, I'd say there is something hardware-related at fault. Are you only using stock camera apps, or have you tried 3rd party camera apps and get the same thing?
Henaway said:
I haven't experienced any focus issues yet, but if the problem is identical regardless of the software driving it, I'd say there is something hardware-related at fault. Are you only using stock camera apps, or have you tried 3rd party camera apps and get the same thing?
Click to expand...
Click to collapse
Same across the board. Tried going back to 3.1.x versions, up to 3.5.2 CB, over to the CM and AOSP-roms in the hopes something would stick but it's terrible all around. Went as far as doing complete wipe and factory reset to potentially clear out any profiles stored on internal memory but still having issues. Took me 4 minutes today to take picture of grocery list for my wife - would not focus on text regardless of how close/far I moved the paper. Have session with 'remote tech support' for OP3 on Wednesday as if that's going to do anything...
Henaway said:
I haven't experienced any focus issues yet, but if the problem is identical regardless of the software driving it, I'd say there is something hardware-related at fault. Are you only using stock camera apps, or have you tried 3rd party camera apps and get the same thing?
Click to expand...
Click to collapse
This pretty much sums it up right here - video not made by me, but after checking company forums and doing quick search for oneplus 3 camera focus this popped up - https://vimeo.com/182588240 - exact problem I'm having.
Hardware Issue...Got my camera replaced from the service centre.I am from India..Had to keep the phone in the service centre for 1 week.
dheerajshetty said:
Hardware Issue...Got my camera replaced from the service centre.I am from India..Had to keep the phone in the service centre for 1 week.
Click to expand...
Click to collapse
Once they identified it as autofocus they didn't try to say it was software, they replaced no problem?
He told that in the beginning.I told him I wiped dalvik cache and stuff.He didn't believe it was a hardware issue,He then formatted the phone....The result was same! He ordered the camera on Thursday...I got the phone on next Saturday The camera has to come all the way from China!
Actually many people are facing this issue..
So.... just go the OS 4.5 and autofocus issue still not fixed..... How come they don't even answer when the issue is reported by so many people...
It occurred suddenly from one day to the next...
I had same issue. Auto focus progressively got worse. Issue was camera OIS.
Replaced the camera myself and back to normal. Cost about £15 for camera and tools and takes about 30 minutes to replace.
i'm not happy with my device anymore thanks to this issue, oneplus don't want to respond because they know that this is a hardware bug, i am not going to buy any other chinese trash in my life again, i miss my iphone ....
Hi, Had the same issue got the camera module replaced from SC. working fine since then.
nishidr14 said:
Hi, Had the same issue got the camera module replaced from SC. working fine since then.
Click to expand...
Click to collapse
how much time did they take to replace the camera module
tdssmarty16 said:
how much time did they take to replace the camera module
Click to expand...
Click to collapse
Hi,
Waited an hour for them to touch my phone and 45 mins to get it replaced and boom good to go
nishidr14 said:
Hi,
Waited an hour for them to touch my phone and 45 mins to get it replaced and boom good to go
Click to expand...
Click to collapse
got mine replaced too today
too a maximum of 1 hour
oneplus service is great
tdssmarty16 said:
got mine replaced too today
too a maximum of 1 hour
oneplus service is great
Click to expand...
Click to collapse
Great enjoy
So...
After trying many things (3rd part apps, hoped for a fix with 4.5.0 or 4.5.1 OS updates but nothing, a hard reset, then a factory reset) I hoped that OP Service center would repair the phone that became unusable due to blurriness.... It was sent to Arvato service team in Czech Republic (I am in Sweden).
And then after a few days I learned about this "no partial repair" policy... They will fix the autofocus (no problem, under warranty) without saying what the issue is because.... my OP3 has a small crack on a corner of the screen and it enough for the Arvato service team to say that the screen needs to be replaced (not under warranty) because they don't do partial repair...
Even if the crack has nothing to do with the issue and repairing the screen is totally irrelevant in the matter, I am forced to pay these 110 EUR to get my phone back with a functional autofocus... (Option 2 is to pay 50 EUR to get it back not repaired and Option 3: Scrap the phone for free :cyclops: )
After doing some quick search I found out that this way of doing is common in the branch.... If they all do it, I guess it's not illegal.... quite unbelievable how the customers are handled... You learn everyday, isn't it?

Persistent sound issue no matter what

I've done just about everything. There's a log cat below. EVERY ROM, EVERY KERNEL STOCK OR CUSTOM, this issue is there after the first reboot. Im only going to answer every question that goes like "have you tried...." With a full rundown of what I did and results. I will remind I've tried every custom nougat rom, stock or custom and I've tried stock marshmallow rom to. Also some roms haven't even had sound on first boot. Some roms will work for a bit then they will do a soft reboot that takes 30-45 minutes to complete. Then have no sound. I'm open to taking my phone apart since my screen is fu*ked up. Im begging at this point I love this phone, I've had it for 2 months, I don't want to have to buy another one.
Tried unbrick tool yet? That may have a slightly different effect than just flashing stock ROM (as it completely nukes the device and installs everything again).
Anyways, you may have a hardware issue. In that case taking the phone apart won't do much ... You can only check the connections, that's about it.
Sent from my OnePlus 3 using Tapatalk
Explorer23 said:
Tried unbrick tool yet? That may have a slightly different effect than just flashing stock ROM (as it completely nukes the device and installs everything again).
Anyways, you may have a hardware issue. In that case taking the phone apart won't do much ... You can only check the connections, that's about it.
Sent from my OnePlus 3 using Tapatalk
Click to expand...
Click to collapse
I did actually brick it awhile back trying to solve that damn sound issue. I used the mega unbrick guide to fix it, I can try again. Cause hell who knows it might fix it. Thanks for the recommendations.
Found out it is hardware i narrowed it to the aux port board which is what the fingerprint sensor, microphone, speaker connect to. I'm ordering a new part tomorrow for it
Did you find any solution? Im having the same issue and trying to figure out how to fix tihs
Dlind said:
Found out it is hardware i narrowed it to the aux port board which is what the fingerprint sensor, microphone, speaker connect to. I'm ordering a new part tomorrow for it
Click to expand...
Click to collapse
Please give me the link to buy. Im having same issue too. And i think its hardware
xsetiadi said:
Please give me the link to buy. Im having same issue too. And i think its hardware
Click to expand...
Click to collapse
Well, when I bought the new part and replaced it, it didn't do anything. But I can still give you a link, I need up getting a htc 10 cause I was sick of the phones bs. https://m.ebay.com/itm/OEM-Earphone...%3Ac0cbdf2615e0ab10a81ff986ffd94c65%7Ciid%3A6
Dlind said:
Well, when I bought the new part and replaced it, it didn't do anything. But I can still give you a link, I need up getting a htc 10 cause I was sick of the phones bs. https://m.ebay.com/itm/OEM-Earphone...%3Ac0cbdf2615e0ab10a81ff986ffd94c65%7Ciid%3A6
Click to expand...
Click to collapse
You mean this not rix the problem?
I
xsetiadi said:
You mean this not rix the problem?
Click to expand...
Click to collapse
It could for you, but it didn't change a thing for me. Every phones diffrent.

my note 10+ stop vibrating

my note 10+ stop vibrating all of sudden,its small percent of a problem that happening,amazon might swap my phone,is that anyone here going through this and just maybe know a fix for this problem?
Deezy88 said:
my note 10+ stop vibrating all of sudden,its small percent of a problem that happening,amazon might swap my phone,is that anyone here going through this and just maybe know a fix for this problem?
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If you do a system wipe, and still have the issue, you'll either have to get it serviced or replaced... or strap a vibrator to it.
I had the same issue and its in the settings somewhere I can't quite remember where it was that I changed it
longshot21771 said:
I had the same issue and its in the settings somewhere I can't quite remember where it was that I changed it
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plz let me know
longshot21771 said:
I had the same issue and its in the settings somewhere I can't quite remember where it was that I changed it
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i have wipe put a10 firmware and still this isnt a software issuse
Deezy88 said:
i have wipe put a10 firmware and still this isnt a software issuse
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It's probably a hardware issue if you did a factory data reset and it still vibrates constantly after your done.. If you made any changes or settings adjustments then try putting them back to defaults, or uninstall anything you may have installed recently (maybe a rogue app).
You can try going to safe mode and seeing if it still vibrates all the time.
IMHO the simplest approach (if possible) is if you can get it replaced by Amazon I would just do that and not try to delve to much more into it.
Happened to me shortly after purchasing. Had to get phone replaced. Actually happened to quite a few people.
awakener777 said:
Happened to me shortly after purchasing. Had to get phone replaced. Actually happened to quite a few people.
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i hardware issuse,ubreakit told me they fix it,but i got break my screen,i have co workers in ubreakit and also in samusung 837 in new york,,i tech experiences is run deep in Manhattan,837 cant touch it cause it the international devices,and im not breaking my flawless screen to paid 400 buck for vibration to come back!!!!
Deezy88 said:
i hardware issuse,ubreakit told me they fix it,but i got break my screen,i have co workers in ubreakit and also in samusung 837 in new york,,i tech experiences is run deep in Manhattan,837 cant touch it cause it the international devices,and im not break my flawless screen to paid 400 buck for vibration to come back!!!!
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Yeah Samsung won't touch my international phone. Ubreakit said they'd fix mine, and for cheap. But fortunately for me, the seller was kind enough to replace the phone. And it stopped working after ten days of opening. Very irritating when something so simple, yet important and expected to work without issues can cause such a hassle.

Severe brightness issue (screen largely unusable)

Hi all, I have a problem with my stock T-Mobile US S9. A few months ago this weird thing happened where if I turned on my screen immediately after it turned itself off, only the top few lines would be visible. The whole screen would take input, but you could only see a little below the status bar, maybe. If I waited a bit and then turned the screen on, it would work normally, with the whole screen visible and looking fine.
It's gotten progressively worse to the point where this happens most of the time I turn the screen on. However, I've found two workarounds:
1) My Always On Display is set to turn on when I tap the phone. If I do that, the AOD works as normal, and if I then turn on the phone screen the phone screen works fine. This only works when Always on display is set to turn on on tap. It does not work if AOD is set to always be on.
2) If, when my screen is glitching out I hold the screen up to a reeaally bright light (like inches from a lightbulb), the rest of the screen turns on. It's weirdly green tinted and kind of stuttery.
Turning off automatic brightness does not fix this issue. If tried booting in safe mode and even factory resetting the phone. Issue still persists, including on screens like when the phone enters recovery mode.
The fact that I can get the screen working normally using workaround #1 makes me think this is a software issue, but the fact that it happens on the recovery screen makes me think it's pretty low-level. Any ideas? Anyone else had a similar issue?
I gave Samsung tech support a call and the level 1 tech I spoke with seemed to think that it was a software issue and that I should bring it in to be looked at by a technician. I'm in Maine at the moment and there's no Samsung or UBreakIFix stores within two hours, so she suggested taking it to Best Buy to look at. Not amazingly helpful or surprising.
If it's a software issue though... I mean this is my fourth Android phone and I've rooted and flashed ROMs on all the previous phones anyway. I don't want to lose Samsung Pay, so I'd rather not unlock the bootloader, but is there a way to flash the stock operating system or something? The exact model number is SM-G960U
It's a firmware or hardware issue not software as a reload* would have fixed it.
The firmware has been corrupted (needs reflashed) or there's been a hardware failure.
Best to send it in for repair or take it the a Samsung Experience Center as they can reflash the stock rom and have advanced diagnostic tools.
*make sure all system apks are running on factory load and have not been updated after the reload.
Updates, destroyers of worlds...
blackhawk said:
It's a firmware or hardware issue not software as a reload* would have fixed it.
The firmware has been corrupted (needs reflashed) or there's been a hardware failure.
Best to send it in for repair or take it the a Samsung Experience Center as they can reflash the stock rom and have advanced diagnostic tools.
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If that’s really necessary I’ll do it. But the closest place is out of state and when I called them said it would take 4 hours just to do a diagnostic. That plus the round trip... if there’s a way I can save some time, I’d like to.
For example, if one possibility is a stock firmware reflash, that’s something I’ve never done before on a Samsung device, but not very different from things I feel comfortable doing. I've flashed roms and rooted many android devices in the past. From a preliminary search , it looks like there's even a leaked tool online to do so from Samsung called Odin and that I just need to find the latest SM-G960U image with the right "csc" code for my carrier (I think TMB for T Mobile US). What would be even better is if one of those diagnostic tools you mentioned leaked the same way that Odin did.
Any recommendations on either diagnostic software or firmware reflashing? Or would you strongly advise leaving that kind of thing alone? I would like to still use things like Samsung Pay at the end of all this.
jptiger said:
If that’s really necessary I’ll do it. But the closest place is out of state and when I called them said it would take 4 hours just to do a diagnostic. That plus the round trip... if there’s a way I can save some time, I’d like to.
For example, if one possibility is a stock firmware reflash, that’s something I’ve never done before on a Samsung device, but not very different from things I feel comfortable doing. I've flashed roms and rooted many android devices in the past. From a preliminary search , it looks like there's even a leaked tool online to do so from Samsung called Odin and that I just need to find the latest SM-G960U image with the right "csc" code for my carrier (I think TMB for T Mobile US). What would be even better is if one of those diagnostic tools you mentioned leaked the same way that Odin did.
Any recommendations on either diagnostic software or firmware reflashing? Or would you strongly advise leaving that kind of thing alone? I would like to still use things like Samsung Pay at the end of all this.
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If it's under warranty let Samsung deal with it. A good tech with experience is invaluable.
Rather then waste time the extra ride might end up being the easiest solution. You could also next or 2nd day it to the center and back, make sure it's insured and packaged well.
blackhawk said:
If it's under warranty let Samsung deal with it. A good tech with experience is invaluable.
Rather then waste time the extra ride might end up being the easiest solution. You could also next or 2nd day it to the center and back, make sure it's insured and packaged well.
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That makes complete sense for something under warranty, but unfortunately my phone isn't. The S9 is about three years old now, and the Samsung rep was quick to tell me that the device was no longer covered. It looks like a mail-in repair service would cost about $175, which I'm theoretically willing to pay, but not if I can just handle on my own for free.
jptiger said:
That makes complete sense for something under warranty, but unfortunately my phone isn't. The S9 is about three years old now, and the Samsung rep was quick to tell me that the device was no longer covered. It looks like a mail-in repair service would cost about $175, which I'm theoretically willing to pay, but not if I can just handle on my own for free.
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In that case you have nothing to lose by reflashing it. Hopefully that gets it.
Otherwise it be hardware... probably a good chance this actually the cause.
The good news is the 9's are available for a couple hundred in good condition if need be.
I was considering getting the 9 as a second phone (have the 10+) as the 10+'s haven't come down much in price.
Samsung current lineup sucks.
Huh. Well, before reflashing, I tried something I found other people suggesting for a related problem: https://eu.community.samsung.com/t5...t-bars-black-screen-issue/td-p/1745470/page/7
It's an app called OLED Saver. It's not perfect, the screen still has an odd green tint to it unless I use one of the tricks I was describing above. But I no longer have the issue where most of the screen isn't visible.
I might try reflashing anyway, will post results if I do.
Yeah, no joy. Reflashed by downloading the latest firmware using Frija for SM-G960U with TMB as the CSC, and flashed using Odin v3.13.3. If anything the problem is slightly worse now, but OLED Saver still mostly seems to fix it. I guess it's just a hardware issue with a weird software workaround...
Same type of brightness problem here as you describe, on my new S9 (G960U) - - Model starqltesq - CSS XAA
The product is under guarantee, but as it is imported from Hongkong to France, I don't have accesss to the Samsung local representatives and have probably to send it back to Hongkong ...
I will keep you updated if I learn something about the problem and the solution ....
Wiping the cache partition stopped this happening for me for around 24 hours but it came back this morning. On the Note9 forums someone posted that setting animations to .5 in dev options fixes this. I will try it.
Bhonka said:
Wiping the cache partition stopped this happening for me for around 24 hours but it came back this morning. On the Note9 forums someone posted that setting animations to .5 in dev options fixes this. I will try it.
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Disable animations instead. It wastes resources. Personally I like seeing a fast, snappy OS do it's thing with no middle man needed. Lol, you end up waiting for the animations rather than the OS.
I've heard of people flashing custom roms and that resolved the issue permenetly, but can't find anyone willing to give some real feedback. I posted a topic asking this question, but haven't gotten any replies..
Not very helpful, but a work around could be to use Screen Filter
I temporary fixing my S9+ green screen issue by uninstalling the NFC module.
Unfortunately, this option make us cant charging the phone.
Maybe some one expert in hardware mod can do better.
Eve&Me said:
I temporary fixing my S9+ green screen issue by uninstalling the NFC module.
Unfortunately, this option make us cant charging the phone.
Maybe some one expert in hardware mod can do better.
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Hey could you explain what exactly did you uninstall and how?
After uninstalling it wireless charing stopped working or what did you mean by cant charge the phone?
Did it fully resolve the green screen issue?
Some people noticed that problem after upgrade Android 9 to 10.
At this moment we have some facts:
1) OLED saver temporary solves problem
2) disconnect NFC module solves problem, some people on xda and on the yt confirm that
3) heating back cover using heat gun can help - I Discovered that some weeks ago
Interesting comment from the yt:
Sour Words
Sorry to say this, but green screen issue is a hardware fault not something an update can fix. One of the updates from Samsung is causing the CPU to over heat and in return permanently damaging the oled screen. Not only that but also compromising the battery as well. The only fix is the replacement of both the oled screen and battery. This repair is entirely the fault of Samsung due to a faulty update that over works the CPU capacity. Therefore my advice is for you to return your device back to Samsung and lodge an assessment request. They charge a small fee for the assessment, but the entire repair should be compensated by Samsung. Be firm and keep the pressure via emailing them to insist on Samsung covering the repair costs. My Note 9 is almost 3 years old when green screen issue happened. They fixed the entire thing free of charge. But I kept firm and didn't let them bully me into charging me for the repairs, which was their fault in the first place. I must admit, my phone despite its age, is in perfect condition. Not a scratch on it. Which I know contributed winning my argument for the repairs. So if you have psychical damage, I doubt you will have a chance. Good luck to all who will give this successful method a go.
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mreminemfan4ewver said:
Hey could you explain what exactly did you uninstall and how?
After uninstalling it wireless charing stopped working or what did you mean by cant charge the phone?
Did it fully resolve the green screen issue?
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When we disassembly NFC Module, the phone will give LOW TEMPERATURE warning. And make us cant charge the phone

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