hi
My moto 360 wont show up on the android wear app, also there is like a crossed out cloud on the watch itself..
Searched everywere and still not sure how to fix this, Bluetooth and wifi are turned on on the phone.
Hope someone can help this is giving me headaches... Thanks!
Cr3d1t said:
hi
My moto 360 wont show up on the android wear app, also there is like a crossed out cloud on the watch itself..
Searched everywere and still not sure how to fix this, Bluetooth and wifi are turned on on the phone.
Hope someone can help this is giving me headaches... Thanks!
Click to expand...
Click to collapse
unpair (reset) and pair again..
It seems that instead of disconnecting and reconnecting when out of range, my Moto thinks it's unpairing and keeps sending repair requests. You have to accept these on both phone and watch. But then it no longer keeps the phone as a trusted device. Hopefully we won't have to wait another 1.5 years for a fix.
Related
It was fully charged, android wear installed, paired with Moto X and all it does is stay in a loop cannot connect to internet. The Moto X is connected to internet and bluetooth is on and is saying 360 is paired. And software was fully downloaded to the 360 after I installed android wear and paired.
Went to a website that the 360 instructed to get help with this error message. No dice as it didn't help.
I'm not sure I have the latest software on the 360 either.
I cannot go any further. Help!
Try doing a reset device from the menu? To see if you have latest check about in the options menu and check your build number.. if its KGW42N.. its the latest.
Sounds like it could be a phone/connection issue though. If you're on wifi make sure your screen stays on.. wifi could be dropped if the screen on your phone turns off during an update.
robertc88 said:
It was fully charged, android wear installed, paired with Moto X and all it does is stay in a loop cannot connect to internet. The Moto X is connected to internet and bluetooth is on and is saying 360 is paired. And software was fully downloaded to the 360 after I installed android wear and paired.
Went to a website that the 360 instructed to get help with this error message. No dice as it didn't help.
I'm not sure I have the latest software on the 360 either.
I cannot go any further. Help!
Click to expand...
Click to collapse
In my case, the Best Buy lady was eager to help me set it up but it was a mistake: I was using my phone's 3G connection and that *does not work*
We eventually noticed that the 'connect' message displays a wi-fi icon. Well, guess what? That's what was needed.
I didn't have the latest version of the software on the 360. I thought once I connected up and paired the 360 with my Moto X and the download initiated and completed that I was good to go.
It wasn't till my second go round with making sure the battery was charged that the update of the software came through. Man I was almost ready to take this think back but I'm good to go now. Time for fun!
I am having problems keeping the watch connected to my phone. Android Wear will report it's connecting... then disconnect very quickly. It will repeat this cycle over and over. On the watch, it shows a little cloud icon with a slash thru it, pulling up Google Now reports the watch is disconnected.
My phone reports it is paired with the watch via bluetooth and the radio is turned on. I tried changing my wifi access to use my 5G radio instead of 2.4 but that didn't help. No other bluetooth devices are paired with my phone or with my watch. Phone is a Galaxy Note 2 running Android 4.4.2. Any suggestions that I can try?
I have this as well with my GS4.
are you having this issue when the phone is near you or like say across the house from you?
I got my watch yesterday.
Problem occured with out of the box firmware (4.4.4). I manage to reconnect and connect last enough to update to 5.0.2. ANd there I was hoping it will be good. But unfrontunately no. I still have the problem.
I have a galaxy note 4 (N910F) on Lollipop. I reset factory my phone and the watch. I have stil random disconnections. And when disconnected, It is hard to made the watch reconnect. Didn't have any problem with my LH watch R.
Kind of disappointed by the Moto 360 (a colleague with a one plus one and the same watch doesn't have such problems.
Really don't know mess things up.
What a burden to have to reset the watch each time we need to connect to a new mobile / reconnect to the current one.
They should have add an option to connect / disconnect
Has anyone else had connectivity issue since the 5.0.2 update?
My 360 will just randomly unpairs.
Same here.
I tried unpairing the bluetooth connection & re-pairing, with no positive effect.
A reset on the Moto360 didn't help either.
Same issues
I have a note 3, and was working good after the update, but today the voice function didn't work or any other function like calendar, messages, etc. The wear app won't even connect but the moto app does change face and locate watch... I unpaired and reset watch to no avail now I have a regular watch
I haven't had any unpairing but I have had my 360 lose contact with my 2014 Moto X even though they are within a few feet. This is easy to see because I use smartlock and my phone will want the pin instead of auto unlocking as it should with a trusted device.
LuenTien said:
Same here.
I tried unpairing the bluetooth connection & re-pairing, with no positive effect.
A reset on the Moto360 didn't help either.
Click to expand...
Click to collapse
Same issue. :crying:
Had an issue pairing right after the update. Did a reset on the watch, paired as normal and good so far (knocks on wood...)
Problems disappeared after I updated the Android Wear App to 1.0.5.1724356 and Google Play Services to 6.7.76 (1745988-438)
LuenTien said:
Problems disappeared after I updated the Android Wear App to 1.0.5.1724356 and Google Play Services to 6.7.76 (1745988-438)
Click to expand...
Click to collapse
Thanks for these info.
I have Android Wear App 1.0.5.1630507 on Galaxy Nexus Cyanogen Mod 11. How to retrieve version you mention ?
So I just pickup a Moto 360 2nd Gen smartwatch 2 days ago. I am currently using an Iphone 5. I was able to get the watch and phone connected through bluetooth perfectly fine as Motorola promise it does work with Apple Phones. However I spent the next day or so trying to look for wifi connectivity on the watch as well as the phone. it is no where to be found. The wifi setting on the Moto 360 is just not there. I try searching online for answers and all comes back to say the watch have a wifi feature which can be set at the setting area within the Moto 360. But regardless of what I did. turning off and on the watch number of times. Factory reset the watch number of times. updated to the latest Android wear OS 5.1.1. it still does not show up. I called Motorola tech support. the rep had a watch on his hand and said there should be a wifi setting in the Moto 360. However I'm certain he is not pair to an iphone. so he ask me to go and return the phone and said there could be a software issue with the watch I have.
I realize with Android wear connecting to an iphone, I will never get the full functionality as connecting to an Android phone. And I'm sure the wifi is one of the feature that will not work, simply because within Android wear app itself, in order for the wifi feature to work with the phone, inside Android wear, you have to turn on CLOUD sync. and Android ware for Iphone does not have the CLOUD sync feature in it. so I figure even if the wifi feature on the Moto 360 2nd gen is there, it won't do any good because of lack of CLOUD sync.
Just to answer some of you ask why I would buy a Android Wear watch instead of an Apple watch since I'm using a Iphone. well, the iphone is just my temporary phone. I have a Sony Xperia Z3 Compact, it was sent in for repair. until it come back. i'm using an old Iphone for my Spare.
Hope this help some people when they run into this issue. If you found something I don't know. please let me know. I like to know. thanks
WiFi and Bluetooth settings are disabled/hidden on all Android Wear devices when they connect to and iOS device.
**Update... Problem solved by doing a full reset on my watch. Also, apparently the Huawei app no longer supports the HW1 as well.
I had to do a hard reset on my LG Stylo 3 the other day and today I find that I cannot install a different watch face from my WatchMaker app because the watch is not connected to the Wear OS app. The watch is connected to my phone via Bluetooth and WiFi but the Wear OS app cannot find it. It will not connect to the Huawei Wear app as well. I have reset the BT connection as well as did a re-pairing of the watch to the phone as well. I hope one of you has a solution for this as I am out of ideas other than doing a full reset on the watch. Thanks for any help on this.
* To the moderator. I tried to go to the help link to ask this but the link did not work.