ZE551ML Special Edition - SIM1 shows up as SIM2 - ZenFone 2 Q&A, Help & Troubleshooting

Hello All,
As the title says I have a US Market ZE551ML 128GB Deluxe Special Edition phone. This is my 3rd ZenFone 2, so I'm not new to these devices. Until last week my phone was running a simple debloated stock 6.0.1 build. After reading the details of the 7.1.x Resurrection Remix-N ROM, I decided to flash it. After the ROM and GApps were installed, all went well until I popped my SIM back into SIM slot 1. In the settings it popped up as SIM2. If I put the SIM in SIM socket #2 it shows up as SIM1. I messed with it for a couple of minutes and decided I just had a bad flash. I did a complete wipe, downloaded fresh copies of the install files, and reflashed the same ROM. The same thing happened. I restored the backup I made in TWRP, same thing. At this point I freaked out a bit. I used the ASUS Flash Tool and flashed the phone back to a stock 6.0.1 build. The SIM behaves the same way. I flashed it with the stock 5.x RAW as well, no luck.
I know a lot of you will probably think, 'just leave your SIM in SIM slot 2'. No, I'm not that kind of guy. That sort of kludge will drive me a little closer to the hairy edge insanity. I want my device to work correctly.
Where are the files that define which SIM socket is labeled as 1 and 2. Maybe I can just flip them?
HELP!
Many thanks!
Karl North

Someone? Anyone? Please?

Related

Sim card(1) "Sim card not detected"

hi
I have a very annoying problem whit the sim slot 1 (i currently test the slot 2)
Very often, the phone tell me "Sim card not detected", and i have to open the phone, dismount the card and put in again.. until the next time.. like i said, it's occurs very often, 10-15 a day..
Even when the phone is on the table without touching it..
I have rooting it and thats it.. 2.19.40.22
I would like to know if someone have similar problems before i try to reflash whit older stock rom??!
It happened to me briefly- After flashing my first full back -up back to the fone --then i did a factory reset and this fixed the sim slot problem
timbernot said:
It happened to me briefly- After flashing my first full back -up back to the fone --then i did a factory reset and this fixed the sim slot problem
Click to expand...
Click to collapse
Hi, I think i have the same problem after testing the Cyanogen build for ZE551ML. Have you did a factory reset from recovery (wipe data, cache and dalvik) or a full stock rom flash ?
Thanks
Above, I was referring to the full 5gb asus ROM back up I made immediately after unlocking bootloader installing twrp and rooting, I installed svn ROM and backed that up too..stripped svn ROM further..backed that up too. Then went about trying my Asus full original...sim 2 was only detected..so did a factory reset and sim came back.
To get sim recognised in CM,I had to wipe usual..install..set up...and factory reset it...hope that clears it up a bit lol
timbernot said:
Above, I was referring to the full 5gb asus ROM back up I made immediately after unlocking bootloader installing twrp and rooting, I installed svn ROM and backed that up too..stripped svn ROM further..backed that up too. Then went about trying my Asus full original...sim 2 was only detected..so did a factory reset and sim came back.
To get sim recognised in CM,I had to wipe usual..install..set up...and factory reset it...hope that clears it up a bit lol
Click to expand...
Click to collapse
Thanks, I'll try !
DmA81 said:
Thanks, I'll try !
Click to expand...
Click to collapse
Oh,try a reboot after factory reset..I forgot to put in description above
Guys can you check your sim holder lock . I mean when you put the sim in holder check if it is properly fitted. Issue is some SIM cards are thinner than normal and sim holder unable to grip it. I faced same issue.
Also recommend using ASUS ZenUI app called ASUS Support. There are several helpful tips with basic troubleshooting techniques for your device including including SIM card troubleshooting. Please go to Apps/ASUS Support/Assistance/SIM Card/Sim card not detected
Sincerely
ASUS_USA
Sim Card not detected
Hey guys,
I am having a similar issue. I have 2 Sims, AT&T and GCI (local carrier). AT&T Sim works in both Slot 1 & 2, and GCI Sim works in slot 2 only. The AT&T sim is a standard MicroSim and the GCI sim is a Tri-Cut sim, so basically a NanoSim in a Micro Adapter.
Sometimes when the GCI Sim is in slot 1, it will recognize for a couple seconds then go gray..
timbernot said:
Above, I was referring to the full 5gb asus ROM back up I made immediately after unlocking bootloader installing twrp and rooting, I installed svn ROM and backed that up too..stripped svn ROM further..backed that up too. Then went about trying my Asus full original...sim 2 was only detected..so did a factory reset and sim came back.
To get sim recognised in CM,I had to wipe usual..install..set up...and factory reset it...hope that clears it up a bit lol
Click to expand...
Click to collapse
timbernot said:
It happened to me briefly- After flashing my first full back -up back to the fone --then i did a factory reset and this fixed the sim slot problem
Click to expand...
Click to collapse
This **** happened to me too
I wonder whats wrong with our backup and twrp
GCI (Dillingham, Alaska)
I to am having the same issue. By chance did you solve the issue? I love my Zenfone 2, but am frustrated by not being able to use 3G. I've tried a few differant methods to fix it. No luck yet.
Please if you have a fix let me know. reply here, or email me at bupbup777 at gmail.
I really hope someone knows a fix.
jmillsak said:
Hey guys,
I am having a similar issue. I have 2 Sims, AT&T and GCI (local carrier). AT&T Sim works in both Slot 1 & 2, and GCI Sim works in slot 2 only. The AT&T sim is a standard MicroSim and the GCI sim is a Tri-Cut sim, so basically a NanoSim in a Micro Adapter.
Sometimes when the GCI Sim is in slot 1, it will recognize for a couple seconds then go gray..
Click to expand...
Click to collapse
I subscribe to the "theory" that some SIM cards are thinner than others and they drop out of slot 1.
In fact, I have 3 SIM cards and they range in thickness by around 0.5mm according to my cheap chinese mircometer. I don't believe that it is coincidence that the thinner ones lose SIM detection more than the thicker ones.
Also it is no coincidence that slot 2 doesn't lose detection becuase the SIMs don't slide upwards out of slot 2, but they do slide downwards out of slot 1.
Do this experiment: Put a SIM in each slot, now place a 3rd SIM in the space between the two. You will notice that it sits easily in the gap between the two installed SIMs with a bit of free play. Put the back cover back on and use the phone normally for a while (a day or two). Now take off the phone back and tip the phone over, does the "third" SIM fall on the floor, or has it been gripped by the SIM in slot 1 as it has gradually slid out of its slot?
Since I put one layer of sellotape on the back of all my SIMs, I have not had one single "SIM not installed" message. I used to get them all the time, especially with one of the thinner SIMs in slot 1 and above all when using the phone in the car (the fully vertical position and the vibrations seemed to have accelerated the SIM slipping out of its slot).
By the way, I never had the SIM slide completely out, but they certainly are not gripped sufficiently in place and slip enough to disconnect.
I had same "sim card 1 not detected" issue.
It worked back when i did soft reboot,.
And no more issue after factory reset
Re @ leftrand earlier on page 1.....
Sorry not been here in a while , but I think this was related to an earlier twrp we used , fixed with the later one I think. So it was a matter of restoring full original bk up,then factory reset then set up again and do another bk up. Keeping original bk up just in case . That was a while back now and should be fixed
facing same problem... only after updating ota. always.. sim 1 is not detected...
Leftrand said:
This **** happened to me too
I wonder whats wrong with our backup and twrp
Click to expand...
Click to collapse
That no way to have a sim 1 working thru TWRP back up after flashing the CM13. What I did was doing a clean flash with SuperZen - 2.20.40.156 Full.
The problem was solve. then I flash back my back up TWRP. The phone now work like a charm.
dominicong123 said:
That no way to have a sim 1 working thru TWRP back up after flashing the CM13. What I did was doing a clean flash with SuperZen - 2.20.40.156 Full.
The problem was solve. then I flash back my back up TWRP. The phone now work like a charm.
Click to expand...
Click to collapse
Yes clean flash solve proublem but dont you tired installing app and losing data ?
I know we have TB.
But recently i use unthetered twrp by TheSSJ and everything goes fine backup and restore no issue with simcard
bupbup777 said:
I to am having the same issue. By chance did you solve the issue? I love my Zenfone 2, but am frustrated by not being able to use 3G. I've tried a few differant methods to fix it. No luck yet.
Please if you have a fix let me know. reply here, or email me at bupbup777 at gmail.
I really hope someone knows a fix.
Click to expand...
Click to collapse
I got it fixed bro! the phone does not like the Nano sim cards in the adapter. I happend to find an old GCI micro sim and had them activate it. works great now.
ok i found a solution. i read a earlier reply saying you cannot assess sim 1 whilst using a recovery back up flashed. i was currently using cm13 nightlys and this morning i flashed paranoid 5.1 or so.... i wanted to go back and compare the two but what i did was restore it from a backup.... so what you should do is when wanting to change roms, KEEP THE ZIP FILES THAT YOU USE TO FLASH THE ROMS WITH!!!!!!!!!!!! im still asking you to back up roms (preferably system before you flash) just so you dont hard brick it.
bottom line is back up rom, but keep zip files for when you want to change between roms. hope i can help
I have this problem, compounded by the fact that it seems all Android 6.0 (or possibly all CM based ROMs for the ZenFone?) have an issue where losing cell signal in a dead zone permanently breaks the radio until the device is rebooted. Even if the SIM is recognized, after going through a no signal area, the signal never gets acquired again and the SIM information lines remain blank or unknown. Trying to refresh the networks or providers list throws an error toast.

LG G3 D858HK flashing Fulmics ROM 5.3

Thanks @xpirt makes a nice rom for G3.
http://forum.xda-developers.com/lg-g3/development/rom-fulmics-rom-3-0-tweaks-hub-ota-v30b-t3304556
D858HK has not many custom and I really want to try Fulmics even it does not support D858HK.
So I look around and finally in Chinese forum, found a method to flash Fulmics.
On Fulmics ROM 5.3, my D858HK works smoothly and the battery performance is similar to stock rom.
Everything is ok and I can use 4G. (I use one sim, two sim is not test.)
The only problem is the IMEI is lost (but I can still give and receive call) and the advance wifi in setting will force close.
I don't know whether it is work for your phone. I am not responsible for any harm to your phone , I am just sharing what I did to flash the rom.
What you need(in my case):
stock 6.0 rooted rom
TWRP(I use the unofficial twrp_3.0.2-0_d856_16-05-14)
http://forum.xda-developers.com/lg-g3/development/recovery-twrp-3-0-0-0-t3309475
Attention:You may lose you IMEI.
Follow these steps:
Make a whole backup of stock rooted rom in TWRP and you must backup the boot, modem, EFS and IMEI. (because if you lose the IMEI, you cannot go back to stock via KZD,TOT and LGUP.)
Put the Fulmics ROM 5.3 , dual sim v4 and modem5_6_3 into external sd card.https://drive.google.com/open?id=0B-NY-GIlMMxSV0tMSmtEYndIMmc
Wipe everything in TWRP. (Be careful:Don't wipe your backup)
Flash Fulmics, you just choose d855 in aroma installation.
When finish the installation, don't reboot, you should go back to TWRP and restore the boot and modem and then reboot.
After reboot and setting,you will find your phone cannot detect the sim card and wifi do not work.
You need to flash the dual sim v4. (please note that it is in Chinese)
If you lose your baseband and no signal, you can try to flash the modem5_6_3.
I found the dual sim v4 and modem5_6_3 in Chinese forum and they are made by @piaoxue99
I don't know these file is trustworthy or not but thanks @piaoxue99.
Hi, this sounds nice! Are you able to activate LTE on both SIM slots?
Excellent process has successfully ..... thank you
Hi GaryfromHK,
I have successfully installed it but i have noticed the following: Do you have any solution for these?
FM Radio is not functioning (even i installed the modem you provided)
I lost signal whenever I select the both status (my phone number, model no. IMEI, etc.) of sim card but it goes back normal here’s the error message “Unfortunately, the process com.android.phone has stopped”
I cannot activate guest user there is pop up error always
thanks and hope to hear from you.
We should be calling developers attention helping us out with this very limited ROMs for our beloved dual SIM LG G3
GaryFromHK said:
Thanks @xpirt makes a nice rom for G3.
http://forum.xda-developers.com/lg-g3/development/rom-fulmics-rom-3-0-tweaks-hub-ota-v30b-t3304556
D858HK has not many custom and I really want to try Fulmics even it does not support D858HK.
So I look around and finally in Chinese forum, found a method to flash Fulmics.
On Fulmics ROM 5.3, my D858HK works smoothly and the battery performance is similar to stock rom.
Everything is ok and I can use 4G. (I use one sim, two sim is not test.)
The only problem is the IMEI is lost (but I can still give and receive call) and the advance wifi in setting will force close.
I don't know whether it is work for your phone. I am not responsible for any harm to your phone , I am just sharing what I did to flash the rom.
What you need(in my case):
stock 6.0 rooted rom
TWRP(I use the unofficial twrp_3.0.2-0_d856_16-05-14)
http://forum.xda-developers.com/lg-g3/development/recovery-twrp-3-0-0-0-t3309475
Attention:You may lose you IMEI.
Follow these steps:
Make a whole backup of stock rooted rom in TWRP and you must backup the boot, modem, EFS and IMEI. (because if you lose the IMEI, you cannot go back to stock via KZD,TOT and LGUP.)
Put the Fulmics ROM 5.3 , dual sim v4 and modem5_6_3 into external sd card.https://drive.google.com/open?id=0B-NY-GIlMMxSV0tMSmtEYndIMmc
Wipe everything in TWRP. (Be careful:Don't wipe your backup)
Flash Fulmics, you just choose d855 in aroma installation.
When finish the installation, don't reboot, you should go back to TWRP and restore the boot and modem and then reboot.
After reboot and setting,you will find your phone cannot detect the sim card and wifi do not work.
You need to flash the dual sim v4. (please note that it is in Chinese)
If you lose your baseband and no signal, you can try to flash the modem5_6_3.
I found the dual sim v4 and modem5_6_3 in Chinese forum and they are made by @piaoxue99
I don't know these file is trustworthy or not but thanks @piaoxue99.
Click to expand...
Click to collapse
Flash fulmics 5.2 or 5.3 it's a small ota update fix wifi advance setting force close
Worked. Thanks so much. Text messages cant switch between sim cards though. No shortcut button or separate sim buttons. Have to do it manually from the status bar
Anyone tried flashing fulmics 6.0 on their 858 yet?
Anyone tried flashing fulmics 6.0 on their 858 yet?
Anyone tried flashing fulmics 6.0 on their 858 yet?

No service after upgrade to Oreo

Hi everyone,
I am using a Oneplus 3 A3000 China variance. It was shipped with Hydrogen OS.
So i have unlock it and managed to flash it to Oxygen OS, as i need to use google services.
Everything was working perfectly fine until a couple of months later. I saw that Oreo is out and thus decided to upgrade it.
Using official method with stock recovery, i have managed to upgrade to the latest OxygenOS 5.0 using the below link
Oneplus 3 OOS5.0
I have followed the guide closely. Then after it reboot, my phone is no longer having service.
It will show my network SINGTEL (No service)
I have read close to 50 forums before i decided to post and seek help.
My phone info
OnePlus 3 A3000
Oxygen OS 5.0
Android 8.0 Oreo
Kernel version 3.18.66
Build number A3000_16_171116
Baseband MPSS.TH.2.0.c.1.9-00102-M8996FAAAANAZM-1.99649.1.118107.1
Stock recovery
Non root
Fingerprint, camera wifi all works
Both imei are still shown
Here is what i have already tried which all fails on me
1) Verified that Sim is not faulty. Have tested with 3 different working sim cards and it all shows no service on both Sim 1 and Sim, but works on my other phone
2) Tried using only one sim card at a time for sim1 and repeat with sim 2, same result as above
3) Remove sim card, power on phone and boot fully, power off phone and insert sim card and power it on again
4) Reset to default access point. Copied all settings from another phone using same telco access point setting and ensure its the default sim for data and services
5) Using *#*#46463*3* and set preferred network type
6) On the same menu, disable mobile radio power and reboot
7) Perform factory reset from phone phone system setting
8) Redownload OOS5.0 and reflash rom using stock recovery
9) Relock bootloader
Any help is greatly welcome. Phone no longer have warranty so i can't head back to the service centre.
Thanks for reading
donlimck said:
Hi everyone,
I am using a Oneplus 3 A3000 China variance. It was shipped with Hydrogen OS.
So i have unlock it and managed to flash it to Oxygen OS, as i need to use google services.
Everything was working perfectly fine until a couple of months later. I saw that Oreo is out and thus decided to upgrade it.
Using official method with stock recovery, i have managed to upgrade to the latest OxygenOS 5.0 using the below link
Oneplus 3 OOS5.0
I have followed the guide closely. Then after it reboot, my phone is no longer having service.
It will show my network SINGTEL (No service)
I have read close to 50 forums before i decided to post and seek help.
My phone info
OnePlus 3 A3000
Oxygen OS 5.0
Android 8.0 Oreo
Kernel version 3.18.66
Build number A3000_16_171116
Baseband MPSS.TH.2.0.c.1.9-00102-M8996FAAAANAZM-1.99649.1.118107.1
Stock recovery
Non root
Fingerprint, camera wifi all works
Both imei are still shown
Here is what i have already tried which all fails on me
1) Verified that Sim is not faulty. Have tested with 3 different working sim cards and it all shows no service on both Sim 1 and Sim, but works on my other phone
2) Tried using only one sim card at a time for sim1 and repeat with sim 2, same result as above
3) Remove sim card, power on phone and boot fully, power off phone and insert sim card and power it on again
4) Reset to default access point. Copied all settings from another phone using same telco access point setting and ensure its the default sim for data and services
5) Using *#*#46463*3* and set preferred network type
6) On the same menu, disable mobile radio power and reboot
7) Perform factory reset from phone phone system setting
8) Redownload OOS5.0 and reflash rom using stock recovery
9) Relock bootloader
Any help is greatly welcome. Phone no longer have warranty so i can't head back to the service centre.
Thanks for reading
Click to expand...
Click to collapse
Try the 5.0.1 update, maybe it works. https://forum.xda-developers.com/oneplus-3/how-to/oxygenos-5-0-1-ota-update-oneplus-3-3t-t3727433
Good luck!
@donlimck
Try with previous ROM.
tnsmani said:
@donlimck
Try with previous ROM.
Click to expand...
Click to collapse
I'm a bit worried to go down from Oreo. Have read enough to find out that it may have bandbase issue which might result in a bricked phone
simanicu said:
Try the 5.0.1 update, maybe it works. https://forum.xda-developers.com/oneplus-3/how-to/oxygenos-5-0-1-ota-update-oneplus-3-3t-t3727433
Good luck!
Click to expand...
Click to collapse
Just updated to 5.0.1 through OTA. Unfortunately, it still did not solve the issue
Take SIM out. Reboot phone. Once powered-up, put SIM back in. This worked for me, even though it's a pain.
ahall411 said:
Take SIM out. Reboot phone. Once powered-up, put SIM back in. This worked for me, even though it's a pain.
Click to expand...
Click to collapse
Thanks of the suggestion.
Have performed that too on my point 3
Tried something new today. Flashed back to Hydrogen OS hoping that it can detect my sim network
But sadly, it still does not detect.

Verizon Note 4 - refusing to use (non-Verizon) SIM card

I purchased a Verizon Note 4 N910V.05 off eBay.
When I got it, it had a custom ROM (didn't mention Verizon anywhere except for the logo on the back) and it worked fine with whatever SIM card I threw at it. At that time it was running Android 4.X
With time my phone started to get laggy and buggy, so I decided to reset to factory, and while I was at it, I decided to update to the most current official android version available to the phone: Android 6.0.1
Now, the phone won't use SIM cards I put it in it. It demands a Verizon one.
I read somewhere that I could just put one in, remove it, and then the phone should work fine with different carrier's SIM card. I tried but that didn't resolve my issue.
I also tried downgrading to previous android versions, hoping to root or do something -but no joy.
The phone shows the 4G notification and it receives (but not send) text messages -it doesn't send or receive phone calls -or data. I know the hardware is capable, because up until I updated to Android 6.0.1, it was working.
Does anyone know of a tried and true solution to getting this phone working again? Should I be trying to install a different ROM that's not for Verizon? Should I be trying to do something else? I'd really like to get my phone working again.
Any and all suggestions are appreciated.

Moto Z Play XT1635-02 lost IMEI, custom ROM and avoid Hard Brick (again)

Hi everyone! I am new here in XDA Developers.
I have been snooping around since 1 year ago or so, and I found this site when I hard bricked my phone.
Well, let's start the story:
I bought an used Moto Z Play from a friend, excellent phone, 10/10 functions and aesthetics.
Once i had the phone in my hands I wanted to ROOT it, because I wanted to hack games and stuff. The phone was in Android 8.0 (Oreo), but since there was no root for my phone and OS, y proceeded to search the latest OS that could be rooted. I found out that it was the android 7.1, I think. Well, since I wanted a "clean" installation in my phone I downloaded the original ROM, and wanted to update it like many people do, via OTA. I installed 6.0 (since it is it's original ROM, from factory), all good. The update notification showed up, I accepted; it updated to 6.1 or sth, then the 7.0 update, updated, AND finally came the 7.1. Once I updated, it bricked. HARD BRICKED. I panicked, since I wanted to give away this phone to my dad. I found out that I needed a blankflash. I searched through a lot of forums, some even in russian, and chinese. I found out and accepted that the blankflash for the android 8.0 never came out. I gave up.
Since then, I learned that I MUST NEVER UPDATE VIA OTA. I learned it the hard way. I'm sorry for my stupidness.
Then I bought another motherboard from another Moto Z Play. I installed it and discovered that the ROM wasn't STOCK. That's because when I turned on the phone it started in bootloader everytime. The new motherboard came with Android 8.0 (Oreo) but I'm sure that it is a custom rom.
Well, the phone is now working perfect, but NOW, I have a problem.
I want to use 2 SIM cards in it. The first SIM card works fine, calls, mobile data, Wi-Fi... everything is good.
BUT the second one, from a different service provider, does not work. I inquired and found out that it was a problem because my phone wasn't, apparently, unlocked for other providers. I tested the SIM card with other phone, it worked. In the Moto Z Play, I saw that the APN info was correct, it detected all the info, but could not make calls, no mobile data. Wi-Fi was good though. The SIM card is fine, but the phone is locked.
I need the IMEI, MY IMEI, lol, but it is a problem. I tried calling to *#06#, the message shows
┐
IMEI
0
└
and in the settings -> system -> about phone -> status -> IMEI info, it shows nothing, BLANK!!!
that's why I think it is a custom room, and I have a problem.
The phone works fine with the first SIM card though, and I really like it. But I wabt to use the other one too.
My question is, should I install another ROM in the phone? I'm very afraid that it could HARD BRICK AGAIN.
What do you guys recommend? Should I try it or leave like this?
Now I don't really care if I can ROOT the device or not, I just want it to be functional and solve the "unlock line providers" problem. It could be fine with the 8.0 oreo or 9.0 pie, I don't mind, although I saw in other forums that I should not downgrade again, even if my phone has a custom rom and the new one is custom as well, so, i think the 9.0 pie could be good, but the oreo 8.0 is fine as well.
A guy in another forum could recover his IMEI with a somehow, interesting, process.
I will try to translate it since the original is in spanish:
┐
I experimented with several ROMs, and I tested one with android 9, the name is "The XPerience Project", but the Wi-Fi didn't work, so I decided to go back to the Stock one. I tried a multime times and days to restore my IMEI, but I failed at all. I decided to try another custom rom with android 9. I noticed that this one had the IMEI and it worked perfectly. An idead popped out of my head: a backup. In test mode, I entered in recovery mode and make a security backup of the MODEM and EFS folders in a MicroSD. Once the process finished, I instaled the stock rom agin in my device. Once it started, it had the same problem: the IMEI was 0 and had no signal. I installed the recovery TWRP again and made a restoration of the backup thet I saved in the microSD. The MODEM folder could not be restored (it showed an error), but the EFS was restored. I started the device once more and it automatically foun the signal and the IMEI number was re-established. My Moto Z Play is DualSim, version XT1635-02. I hope that I could help with my solution. Cheers!
└
My Moto version is the same: XT1635-02
Has anyone recovered their IMEI?
If someone could tell me what should I do, I would be very thankful.
Cheers! :highfive::highfive::highfive:

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