How to backup and restore pixel without root? Having vibration problems. - Google Pixel XL Questions & Answers

Hello,
The vibration motor has suddenly failed on my phone. It now hardly vibrates at all and is extremely loud.
The problem seems more or less identical to this one watch?v=ZPqGD2uGG4o if you are curious.
The sound doesn't come from the speakers and I have no reason to believe it could possible be a software issue. Ie no recent installs or updates.
First thing I did was contact google. They had me boot into safemode to see if the problem persists. It does. However they now require that I reformat the phone.
This leads me to my question on how I can backup ALL app data. I have 400+ apps and it would suck to have to reset them all and or lose data.
I can sync phone contacts and such but without root I don't have a way of backing everything up.
Or is there another way to get Google to actually get me a replacement?
Thank you for your time.

If you're bootloader unlocked then root it and use Titanium backup, save it to the computer afterwards. Then unroot and factory reset as they ask. I'd probably not do that but if you have to get a new device, well then you have to. Maybe there is another way, but I've not seen it. Non root backup apps don't backup and restore your data reliably. If you are bootloader locked then I do believe you're out of luck. Pretty lousy of them to make you do that. If they just sent you a new one then you could copy from the old to the new. Maybe suggest that to them.

When you set up the new pixel using info from an old device, how much data is transferred? That may be an option.
I just went from rooted with custom ROM to full stock unrooted. All of my apps restored from the play store. I had to log into a few, but others seemed to retain app data, like Strava for instance. Google's back up seems to be getting better and better. I use SMS backup and restore for SMS/MMS because Google's backup service does not support MMS.

Well in case anyone is wondering... I bit the bullet and did the factory reset. The problem still exists of course.
Rant ahead, sorry/
There is an odd sound coming from within the device itself (not the speakers) and Google blames software? Is there some hidden second speaker inside?? It quite dumb and infuriating.
Even if there was doubt you would think running in safe mode which disables all the third party software would be enough to prove it.
It took me hours to copy everything and make sure everything was backed up. I don't blame the rep, he told me he HAD to make me do this. Honestly, I kinda wish I would have just told him I did it and it didn't work since there was no way it could have been software.
Well now a refurbished replacement is on the way. Which isn't ideal either. It has an issue that isn't too uncommon. I can find a dozen posts online about it which means there is probably hundreds of people with this problem at least. Now I have to put up with a refurbished which probably has a battery worse off as well as who knows what else.
This whole phone feels rushed, to be honest, and I regret buying it.
I won't be buying any more google hardware unless either they change in the future or the particular device has months of reviews.
/End rant
bobby janow said:
If you're bootloader unlocked then root it and use Titanium backup, save it to the computer afterwards. Then unroot and factory reset as they ask. I'd probably not do that but if you have to get a new device, well then you have to. Maybe there is another way, but I've not seen it. Non root backup apps don't backup and restore your data reliably. If you are bootloader locked then I do believe you're out of luck. Pretty lousy of them to make you do that. If they just sent you a new one then you could copy from the old to the new. Maybe suggest that to them.
Click to expand...
Click to collapse
I didn't know you could unroot and make it seem like it didn't happen. This is what I should have done. Thanks for the suggestion.
"If they just sent you a new one then you could copy from the old to the new. Maybe suggest that to them" I suggested this to them several times. One guy told me he wasn't allowed to even rma it until I reformat despite there being no way its a hardware issue.
mlin said:
When you set up the new pixel using info from an old device, how much data is transferred? That may be an option.
I just went from rooted with custom ROM to full stock unrooted. All of my apps restored from the play store. I had to log into a few, but others seemed to retain app data, like Strava for instance. Google's back up seems to be getting better and better. I use SMS backup and restore for SMS/MMS because Google's backup service does not support MMS.
Click to expand...
Click to collapse
If I had the replacement phone up front then transfering is easy. Google even has a built in mechanism, but google wouldn't RMA it and have one sent out until AFTER resetting it. A lot of data is synced but my 400+ apps, none of them seem to sync via the backup and restore feature. I also have 80+gbs of other files beside pictures. I bought the 128gb for a reason... Thanks for the suggestion.

Related

Flashing Old Note 7 to new Note 7

I have a Note 7 and will be receiving my replacement Note 7 soon. Is there any software I can use to simply hard copy, flash, or whatever you want to call it to the new one?
Just make a full hard drive copy and transfer it?
Just to be clear I know about smart switch, but that doesn't do the actual app data, you have to re logon, re associate, and all of that. I want it to be an exact copy, if possible.
I don't think there is a way to do this. I suggest using LastPass. If makes it so easy to log everything back in that you won't mind.
Sent from my SM-N930T using Tapatalk
rocmat1 said:
I have a Note 7 and will be receiving my replacement Note 7 soon. Is there any software I can use to simply hard copy, flash, or whatever you want to call it to the new one?
Just make a full hard drive copy and transfer it?
Just to be clear I know about smart switch, but that doesn't do the actual app data, you have to re logon, re associate, and all of that. I want it to be an exact copy, if possible.
Click to expand...
Click to collapse
impossible w/o root, TWRP, and nandroid backup/restore.
Best thing right now is to smart switch first so the apps, contact, media, etc copy over, then use Helium to backup/restore most of the app data with a microSD card. Some apps does not allow backup with Helium. With these two you should get back most of the old phone. You'll still need to re-do everything in Settings.
I thought Smartswitch was supposed to do apps and data? If not I won't even waste my time using it. I will just use Helium to back up all my apps and data from my original N7, then reinstall them to my new N7 (which I just got a few hours ago). What's the point of Smartswitch if it doesn't migrate app data? There is none.
Smartswitch moved all my apps and a majority of my settings over. It did not port over passwords and app Data. Very usefull doing a port outside of having reenter passwords. Think it uses a combo of nfc and Wi-Fi direct.
teegunn said:
I thought Smartswitch was supposed to do apps and data? If not I won't even waste my time using it. I will just use Helium to back up all my apps and data from my original N7, then reinstall them to my new N7 (which I just got a few hours ago). What's the point of Smartswitch if it doesn't migrate app data? There is none.
Click to expand...
Click to collapse
Helium doesn't do all the apps tho. I remember that were quite a list of apps it couldn't back up. At least with Smart Switch, you can get all the apps back w/o installing them individually. Then use Helium to restore whatever data it can. Its best to use both.
maximus96 said:
Helium doesn't do all the apps tho. I remember that were quite a list of apps it couldn't back up. At least with Smart Switch, you can get all the apps back w/o installing them individually. Then use Helium to restore whatever data it can. Its best to use both.
Click to expand...
Click to collapse
I used Helium coming from my N4 to my N7. Helium backed almost every app and it's data up to the cloud. There were very, very few that it didn't/couldn't.
As long as I can still migrate over the app data with Helium after I do smartswitch I guess I might as well try smartswitch then Helium. This will still be a time consuming ordeal though. I need to start backing up my apps on my original N7 to Helium now. Then after that is all done, hook my old N7 to the new N7 and use Smartswitch. Then after that go into Helium and start restoring app data.
What about Samsung backup? I made a backup to an SD card im gonna try to restore it to the new phone and see how it goes.
I haven't switched over to my new N7 yet - want to make sure I have at least 8 hours free to do it right. Reading on the FAQ's of Smartswitch, it says it is supposed to migrate over apps AND their data. Anyone comfirm whether it does, or does not migrate over apps AND data? What about Nova and how I have that set up? Will it migrate that over? Basically, is there really a reason to use Smartswitch if it isn't doing anything but migrating over apps without data? I can move call logs and texts over with Helium.
Also - is everyone doing a factory reset with their new N7 as soon as the update is installed? I have not had any issues with battery problems or lag on my original N7, but some who did said doing a factory reset seemed to fix any issues like this. What is the best protocol to set up the new N7? Something like this?:
1) Have all apps and data backed up to Helium from original N7
2) take SD card and SIM card from old N7 and put them into new N7
3) boot new N7, skip through the setup things like google restore, etc to get to where one can go to settings and take the new OTA
4) DL and install new OTA (the one with the green battery icon)
5) Before doing anything else, do a factory reset
6) Starting the setup again, this time logging into google and/or Samsung accounts
7) Using Smartswitch to migrate over as much as possible from original N7
8) If Smartswitch does NOT migrate over apps AND data, the use Helium to migrate over apps and data
9) Do any final tweaks to phone to get it to the same state as the original N7 (mine is very much different than stock using Nova Launcher, handcent for texts, and having quite a bit of bloatware frozen including the stock messaging and email apps)
10) If all goes well, root the phone (my original is not rooted, first phone I have had NOT rooted).
Sound about right, or should I do some of these steps differently?
Thanks in advance.
I think the current root method is broken by the update, so there is a kink in your plan there.
Sent from my SM-N930T using Tapatalk
rcobourn said:
I think the current root method is broken by the update, so there is a kink in your plan there.
Sent from my SM-N930T using Tapatalk
Click to expand...
Click to collapse
I've read some people being able to root the new batch of N7's and some people having an issue. I actually feel like I don't "have" to have root this time around, but if I could I still probably would. I held off rooting my original because I knew I would have to send it back because of the recall and the root method for it was not exactly a one click method (not that I haven't done a complicated root method before) and also there seemed to be some issues with some things not working properly after root was applied (that may have been fixed, I have not checked for a bit). In any case, If I rooted I would be using adblock and the dual speaker tweak. And of course Titanium. Those three things for sure I would use.

htc one m8 lost contacts-whats up chats-messages s -off?

hello guys,
Im new here,and its of course,because i have a problem i lost all my data from HTC ONE M8 phone.
I read everywhere,that is possible somehow a recovery.,even if i do not have any back up for anything.
so i started step by step,unlock bootloader,root the device,and start with some app from play store..and nothing is working.
do i need to S-OFF the phone?it will work?I will be able to recover something?or simply i should jsut forget about everything.
Im not specialist i jsut want to know if it is possible to recover something or not.if yes,i will be very thankful with who will come with some advices.I was trying all the applications from play,none of them works.thanks.
nobody can help me?
morrientes99 said:
hello guys,
Im new here,and its of course,because i have a problem i lost all my data from HTC ONE M8 phone.
I read everywhere,that is possible somehow a recovery.,even if i do not have any back up for anything.
so i started step by step,unlock bootloader,root the device,and start with some app from play store..and nothing is working.
do i need to S-OFF the phone?it will work?I will be able to recover something?or simply i should jsut forget about everything.
Im not specialist i jsut want to know if it is possible to recover something or not.if yes,i will be very thankful with who will come with some advices.I was trying all the applications from play,none of them works.thanks.
Click to expand...
Click to collapse
nobody can help me?
You misinterpreted the advice. There is a better (although not great) chance of recovering/accessing "lost" data if the phone is bootloader unlocked, custom recovery, root before the data loss occurred. It's too late to do it after the data loss occurred (and you don't describe how you lost the data). Reason being, unlocking the bootloader wipes all data on the phone (for security reasons), so the chance of retrieving anything now is slim to none.
I'm always surprised (and somewhat disturbed) that in this day and age, so many folks don't bother to backup their data. You should be backing up your data, and there is little excuse for not doing so; with so many free and easy solutions (cloud, computer, etc.). If it's important to you, back it up.
I don't use WhatsApp. But if you are talking about Google contacts, the default in Android is to sync all your contacts to the Google "cloud". So unless you intentionally selected to turn off this default (not wise, if you don't have any other backup plans) the data should still be on your Google account. You can go to Gmail on a computer, login using your Google account credentials, and see if the contacts are listed. If so, they will automatically sync back to the M8, or other Android phone when you power it up, and login to your Google account.
redpoint73 said:
You misinterpreted the advice. There is a better (although not great) chance of recovering/accessing "lost" data if the phone is bootloader unlocked, custom recovery, root before the data loss occurred. It's too late to do it after the data loss occurred (and you don't describe how you lost the data). Reason being, unlocking the bootloader wipes all data on the phone (for security reasons), so the chance of retrieving anything now is slim to none.
I'm always surprised (and somewhat disturbed) that in this day and age, so many folks don't bother to backup their data. You should be backing up your data, and there is little excuse for not doing so; with so many free and easy solutions (cloud, computer, etc.). If it's important to you, back it up.
I don't use WhatsApp. But if you are talking about Google contacts, the default in Android is to sync all your contacts to the Google "cloud". So unless you intentionally selected to turn off this default (not wise, if you don't have any other backup plans) the data should still be on your Google account. You can go to Gmail on a computer, login using your Google account credentials, and see if the contacts are listed. If so, they will automatically sync back to the M8, or other Android phone when you power it up, and login to your Google account.
Click to expand...
Click to collapse
it s hard to explain how i lost all data..i was in a trip in thailand,and i was jsut charging the phone,with wifi turned on.when i got back to the room,all the application were updating,and after i realised that i have no contacts. Back up,yeah.its my fault.but now is too late..since i have a smartphone.i dont know..10 years,i never lost my data,or phone..so thats why i was not thinking too much for a back up.there are a lot of application on internet..like android recovery data,for example(paid)but they are not working..they are such big liars?imagine,they are saying they recover any data,from all htc,ur paying,and recoverng nothing
morrientes99 said:
since i have a smartphone.i dont know..10 years,i never lost my data,or phone..so thats why i was not thinking too much for a back up.
Click to expand...
Click to collapse
That's the wrong way to think about a backup plan. You have one, in the hopes that you never need it.
So you never had a problem for 10 years (I can pretty much say the same), but now you do, and you wished you backed up, right? So now it really doesn't matter how long you didn't have an issue, does it?
Not sure where you're from. But one example, where I live, it's customary if you own a home, you have home insurance. You don't think to yourself "Well, my house hasn't burned down in the last few years, so I don't need insurance."
These storage on devices are volatile at best. Storage can go corrupt for any number of reasons. Or you can lose your phone, have it stolen, or it can be broken. "I've been lucky for a long time" is not a good backup plan.
morrientes99 said:
there are a lot of application on internet..like android recovery data,for example(paid)but they are not working..they are such big liars?imagine,they are saying they recover any data,from all htc,ur paying,and recoverng nothing
Click to expand...
Click to collapse
Recovering data is always just a possibility at best.
If you are talking about trying these apps after unlocking the bootloader, there is nothing to recover, it's been intentionally wiped by the bootloader unlock process. The purpose of this, is to prevent thieves from recovering your personal data from a stolen or lost phone. The whole point of your data being wiped, is that it can't be recovered.
Even if you tried some of these apps before unlocking the bootloader, the possibility of recovering data is always questionable, at best. Usually, the usefulness of these apps is just find data that has been accidentally "deleted" by the user. This data is fact not really deleted, it just gets renamed, until those blocks of memory are needed. Then it gets over-written with new data, and once that happens, the data can't be recovered. So the more you use your phone while trying to "recover" data, the higher the possibility that the data is over-written, and can't be recovered.
There are software and services for (truly) recovering over-written data, of the type that professionals and law enforcement use. They can read the "ghost" data traces even after a file has been wiped or over-written. But those cost hundreds, maybe thousands of dollars to recover that data. Not worth it for regular folks just trying to retrieve their personal data.
redpoint73 said:
That's the wrong way to think about a backup plan. You have one, in the hopes that you never need it.
So you never had a problem for 10 years (I can pretty much say the same), but now you do, and you wished you backed up, right? So now it really doesn't matter how long you didn't have an issue, does it?
Not sure where you're from. But one example, where I live, it's customary if you own a home, you have home insurance. You don't think to yourself "Well, my house hasn't burned down in the last few years, so I don't need insurance."
These storage on devices are volatile at best. Storage can go corrupt for any number of reasons. Or you can lose your phone, have it stolen, or it can be broken. "I've been lucky for a long time" is not a good backup plan.
Recovering data is always just a possibility at best.
If you are talking about trying these apps after unlocking the bootloader, there is nothing to recover, it's been intentionally wiped by the bootloader unlock process. The purpose of this, is to prevent thieves from recovering your personal data from a stolen or lost phone. The whole point of your data being wiped, is that it can't be recovered.
Even if you tried some of these apps before unlocking the bootloader, the possibility of recovering data is always questionable, at best. Usually, the usefulness of these apps is just find data that has been accidentally "deleted" by the user. This data is fact not really deleted, it just gets renamed, until those blocks of memory are needed. Then it gets over-written with new data, and once that happens, the data can't be recovered. So the more you use your phone while trying to "recover" data, the higher the possibility that the data is over-written, and can't be recovered.
There are software and services for (truly) recovering over-written data, of the type that professionals and law enforcement use. They can read the "ghost" data traces even after a file has been wiped or over-written. But those cost hundreds, maybe thousands of dollars to recover that data. Not worth it for regular folks just trying to retrieve their personal data.
Click to expand...
Click to collapse
my concern was regarding the possibility of recovering data,not if its good/or bad to have a back up..i was loosing contacts and I survived..now all people are on facebook,so phone numbers,are not so important..but thanks about second part of ur post,which is connected with my problem,regarding insurances,and back ups,its another topic..its not about country where ur living,its about mentality..there are people who are making insurance each time they have the chance(because of course its good all the time to be insured),and there are people more relaxed, who are assuming this risks..of course,u will never know which is the best way..i heard more people insured,who never had any problem,than people not insured with problems
morrientes99 said:
my concern was regarding the possibility of recovering data,not if its good/or bad to have a back up..but thanks about second part of ur post,which is connected with my problem,regarding insurances,and back ups,its another topic..its not about country where ur living,its about mentality..
Click to expand...
Click to collapse
I answered your question, and trying to get you to learn from the experience. Which in the long run is just as important, if not more so, than the immediate question.
Your point about a "choice" about a backup plan is not really much of a choice, at all. Backing up data is a no-brainer and everyone should do it, as there are a variety of free and easy methods available, that once setup require little interaction by you. There is not excuse not to.

My Note 10+ 5G (Snapdragon) factory reset itself and my SD card...any hope?

I have no idea what happened. I was cleaning up leaves in my yard today, went to pull my phone out to take a picture, and found that it had factory reset itself in my pocket, and wiped my SD card along with it. I have a lot of my stuff backed up, but there is a lot that's not backed up as well. I'm really hoping there is a way to get my data back -- is there?
A quick search on Google for recovery applications gives many options, but they all need root access, and I don't think that's possible on the Snapdragon.
I'm currently running a scan on my SD card outside of my phone with an application called MiniTool. No idea if this will yield results or not.
Any suggestions?
Theres an app called galaxy labs but dont think that would be much use I think what would have happened was phone in pocket pin got accidentally typed 10 times to then cause the factory reset you could try the samsung and google route to restore but might not have everything
Ugh. Bummer, for real. My heart is broken.
Is there a way to disable the 10 attempts thing? I've noticed that this phone unlocks itself and hits buttons quite often. I'm surprised this didn't happen sooner.
It's also possible that someone hacked your google or Samsung account and wiped your device remotely...
Not probable but I'd definitely be resetting passwords...
Just a thought...
nomaxtech said:
Ugh. Bummer, for real. My heart is broken.
Is there a way to disable the 10 attempts thing? I've noticed that this phone unlocks itself and hits buttons quite often. I'm surprised this didn't happen sooner.
Click to expand...
Click to collapse
Yes. Under secure lock settings. It's off by default actually normally.
If your sd card wasn't encrypted you have a chance of finding those files. Just make sure you keep it out of the phone and don't write anything on it until you have been able to use a file eraser app to find them. I've done it before myself.
That sucks man, if you had encrypt the card then i don't think data recovery will help. Well here's to hoping you didn't.
Losing data sucks especially if it's years worth....I've been there. I had an old tool I used back in the day I'll try to find it again man that thing did wonders recovering images but videos not so much, did recover a good amount though.
Also, don't go downloading any and all data recovery tool on the internet....lots are bogus.

Question Help Desperately Needed - Random Reboots

So I posted about this previously but here's more info and a clearer summary
The Issue:
Phone randomly reboots about an average of once per day. Screen freezes, goes black, comes back on for 3 seconds still frozen, then proceeds to reboot. I've kept track and 100% of of the time this seems to happen when I'm typing. Initially I thought it was Textra, but it has happened in Snapchat, and Twitch whenever the google keyboard is up. Google sent a replacement phone and the issues persists, and I find it hard to believe that both phone would have the exact same hardware issue. Furthermore it very much seems like a software issue considering it ONLY happens when the google keyboard is up.
My hope is that someone might have encountered this and has a simple solution although I doubt it. Unfortunately since I don't have another phone, I have to wait to obtain one before I do a safe mode test. And even if I do it's not realistic for me to test it that way because I'd have to spend hours typing away just to try to get the issue to occur (since it's not frequent like every 5 minutes).
I'm suspecting some data or a setting is getting transferred over from my previous backup that's affecting google keyboard or something of the sort. My next step will be a factory reset, and then reinstalling everything bit by bit manually. Of course I have to link my google account, but I won't have it automatically restore the backup. If that doesn't help then I'm at a loss. At that point I'd probably pick up a cheap Pixel 2XL as my daily, and use my P6Pro in safe mode as much as I can to try to trigger the issue I guess?
The Phone:
Pixel 6 Pro
Not Rooted
November 5 Update
Set up done using my google account to restore all apps and settings, not cable
Remind me since I don't recall if it was brought up in your other thread about the issue, did you try Official Google Android Flash Tool yet?
Agree with edor, Android flash tool, flash both slots, start all over
roirraW edor ehT said:
Remind me since I don't recall if it was brought up in your other thread about the issue, did you try Official Google Android Flash Tool yet?
Click to expand...
Click to collapse
I have not tried this. What would this be used for?
ne0ns4l4m4nder said:
Agree with edor, Android flash tool, flash both slots, start all over
Click to expand...
Click to collapse
Not sure what that means sorry, can you elaborate?
MarkAnthony121 said:
I have not tried this. What would this be used for?
Click to expand...
Click to collapse
To wipe the phone and start back fresh.
MarkAnthony121 said:
Not sure what that means sorry, can you elaborate?
Click to expand...
Click to collapse
Just that. To start back fully fresh. Then if you do that take my advice from the other thread, don't restore backups from Google or anywhere, and initially only install your most critical apps. Once you determine you're not having the problem, install some more. Verify, repeat.
ne0ns4l4m4nder said:
Agree with edor, Android flash tool, flash both slots, start all over
Click to expand...
Click to collapse
Not sure what that means sorry, can you elaborate?
roirraW edor ehT said:
To wipe the phone and start back fresh.
Just that. To start back fully fresh. Then if you do that take my advice from the other thread, don't restore backups from Google or anywhere, and initially only install your most critical apps. Once you determine you're not having the problem, install some more. Verify, repeat.
Click to expand...
Click to collapse
Yes but I don't understand what "flash both slots" means. And wouldn't I get the same result by simply doing a factory reset and then proceeding with the method of installing everything manually and not from a backup? Why use the google flash tool vs factory reset?
MarkAnthony121 said:
Not sure what that means sorry, can you elaborate?
Yes but I don't understand what "flash both slots" means. And wouldn't I get the same result by simply doing a factory reset and then proceeding with the method of installing everything manually and not from a backup? Why use the google flash tool vs factory reset?
Click to expand...
Click to collapse
At this point, that's more information than you really need to know to try to fix your phone. I don't want to overcomplicate things. You can look at Google search results for "Pixel flash both slots" if you really want to go down that road right now.
Spoiler: Some of the details you're asking for, but you don't need right now
In short, starting with the Pixel 1 in 2016, they have two copies of almost everything (except only one copy of user data). On a Pixel, and another phone that employs dual slots, when you receive an OTA update, it updates the copy of Android that you're not currently running, then reboots into the one it just updated, and once rebooted it goes ahead and updates the copy that you're no longer running, so they're both now updated.
Not all OEMs use the dual partition strategy, which is frustrating. When I briefly had the Note 10+ before the P6P came out, I was amazed that Samsung still hasn't adopted the method. It beats the old style OTA method that Samsung still uses to this day as far as I know where it takes 15-20 minutes or more to run the update while your phone is unable to be used at all, and then even when it boots up the next time Android has to finish the job "optimizing" your apps for the new update. Dual partitions for Android save a lot of time when updating the phone.
In some manual flashing processes, you end up with one slot with a different copy of what you have in the other slot - and you don't want that. The slots are referred to as Slot A and Slot B.
I can go further into detail but you don't really need that to fix your phone.
All you need to know right now is Official Google Android Flash Tool.
If you haven't already tried the factory reset, et cetera, which we had recommended to you at least once in the other thread, then by all means, you can try that. But if you're going to try that, you might as well just use the Official Google Android Flash Tool and ensure you are 100% stock. Official Google Android Flash Tool has fixed a good dozen or two folks' issues (I haven't been keeping count) in these forums in the past 2+ months.
So if the factory resetting doesn't solve things then you'll still have to try Official Google Android Flash Tool to be closer to sure that you tried everything that you could. We had already suggested the Factory Reset to you in the other thread. Since you created a new thread, I figured you might be looking for information you hadn't been given yet.
So the short answer is because Official Google Android Flash Tool will do an even more complete job of putting your phone back to 100% stock, with a lot less doubt than a simple factory reset. Sure, a factory reset, in theory, should get you the same thing, but there are all sorts of circumstances where a factory reset won't. Something is wrong with your phone and we don't know what it is.
There's the Factory Reset idea and then there's the Official Google Android Flash Tool idea - either coupled with the staggered manual installation of apps until you narrow down if it was a particular app causing the issue. It doesn't matter which one you choose to try first. If you try just a Factory Reset, and things still go haywire, then you'll still have to try Official Google Android Flash Tool after that. It's your choice, now pick one and go forth and hopefully reboot no more.
Also, I wasn't going to mention this but I will now. Forums generally discourage users from creating multiple threads about the same issue or posting about the same issue in multiple threads. You can always update the OP (opening/first post) if you need to, and give an update as a reply to your existing thread.
MarkAnthony121 said:
So I posted about this previously but here's more info and a clearer summary
The Issue:
Phone randomly reboots about an average of once per day. Screen freezes, goes black, comes back on for 3 seconds still frozen, then proceeds to reboot. I've kept track and 100% of of the time this seems to happen when I'm typing. Initially I thought it was Textra, but it has happened in Snapchat, and Twitch whenever the google keyboard is up. Google sent a replacement phone and the issues persists, and I find it hard to believe that both phone would have the exact same hardware issue. Furthermore it very much seems like a software issue considering it ONLY happens when the google keyboard is up.
My hope is that someone might have encountered this and has a simple solution although I doubt it. Unfortunately since I don't have another phone, I have to wait to obtain one before I do a safe mode test. And even if I do it's not realistic for me to test it that way because I'd have to spend hours typing away just to try to get the issue to occur (since it's not frequent like every 5 minutes).
I'm suspecting some data or a setting is getting transferred over from my previous backup that's affecting google keyboard or something of the sort. My next step will be a factory reset, and then reinstalling everything bit by bit manually. Of course I have to link my google account, but I won't have it automatically restore the backup. If that doesn't help then I'm at a loss. At that point I'd probably pick up a cheap Pixel 2XL as my daily, and use my P6Pro in safe mode as much as I can to try to trigger the issue I guess?
The Phone:
Pixel 6 Pro
Not Rooted
November 5 Update
Set up done using my google account to restore all apps and settings, not cable
Click to expand...
Click to collapse
I've heard of freezing problems from others related to gboard. This would indeed appear to be a software flaw. I've never really used gboard since the first step for me was google-free AOSP, then put in my sim card and start using it (I don't like spyware).
Simplest solution for you would likely be to try a different soft keyboard. Personally, I would suggest finding one on f-droid rather than play store because open source.
For what it's worth, I've been using GBoard for 5+ years and have never had a problem.
96carboard said:
I've heard of freezing problems from others related to gboard. This would indeed appear to be a software flaw. I've never really used gboard since the first step for me was google-free AOSP, then put in my sim card and start using it (I don't like spyware).
Simplest solution for you would likely be to try a different soft keyboard. Personally, I would suggest finding one on f-droid rather than play store because open source.
Click to expand...
Click to collapse
I used to root back in the day and use a custom ROM. If I do that there's no automatic updates right? Have to reload a new ROM for updates?
MarkAnthony121 said:
I used to root back in the day and use a custom ROM. If I do that there's no automatic updates right? Have to reload a new ROM for updates?
Click to expand...
Click to collapse
Depends on the ROM. I believe GrapheneOS has OTA updates. I know some others over the years have had that, too. Certainly not most custom ROMs but some.
roirraW edor ehT said:
Depends on the ROM. I believe GrapheneOS has OTA updates. I know some others over the years have had that, too. Certainly not most custom ROMs but some.
Click to expand...
Click to collapse
Thanks for all the help. (sorry for posting twice, I tried to delete the other) And I did appreciate the extra info so that I understood WHY I needed to do it this way and how it all functions. Two final questions. On modern phones like this one, does running a custom rom really improve battery/performance much? It's already pretty snappy for me, so I feel if I don't care about customizability it's probably not worth the effort for minimal reward. And second question, will the flash tool give me the option to clear both slots ?
Oh and third, is it ok to link my google account, (to get my contacts and such) as long as I'm not restoring any backups from it?
MarkAnthony121 said:
Thanks for all the help. (sorry for posting twice, I tried to delete the other) And I did appreciate the extra info so that I understood WHY I needed to do it this way and how it all functions.
Click to expand...
Click to collapse
You're very welcome!
MarkAnthony121 said:
Two final questions. On modern phones like this one, does running a custom rom really improve battery/performance much?
Click to expand...
Click to collapse
In my opinion, no, but the object of some ROMs (like GrapheneOS) are more geared towards very much increased security and avoidance of all the Google data-collecting that goes on with everything Google, although you can use some or most Google apps with GrapheneOS if you choose.
I've never actually tried GrapheneOS, though - I've only kept up with the two threads about them because I was curious about it. To me, starting with my first Pixel (I never owned a Nexus device), I liked stock Android way better for my purposes.
But just as for a lot of phone-related subjects, the answer to this question is very subjective. What's right for me isn't right for everyone. Everyone's needs are different. The only way of knowing for sure is to try it. You might try something and very quickly say "to heck with that, I'm going back", or you might say "oh, I like this loads better". I'm not a betting man unless something is a near 100% chance, so it's really a toss-up whether you would like a different ROM or not.
Also, how I handle my battery works great for me - but it wouldn't for everyone. I don't charge the phone until it gets down to 25%, and I try not to let it get any lower than 25%. I only charge the phone up to 75% when I can. I never charge overnight, and I never quick charge. That 50% range of battery still lasts me about 24 hours. My Pixel 1 battery is in great shape because of this habit. My wife's, on the other hand, since she didn't do this - her battery on her old Pixel 1 is relatively shot.
MarkAnthony121 said:
It's already pretty snappy for me, so I feel if I don't care about customizability it's probably not worth the effort for minimal reward.
Click to expand...
Click to collapse
Sounds as if you already have made up your mind to me. I mean, that's how I feel, and I like using Google's services for the most part. I'm more a function over form person. While I don't want something downright fugly, I really don't care what things look like - only how they do what I want them to do. Yet again, "how they do what I want them to do" is very subjective. The Samsung Galaxy Note 10+ didn't do what my wife and I wanted it to do, but we were both spoiled on the Pixel 1 before that. We don't regret our choice to go back to Pixel via the 6 Pro. For others, the Samsung phones are what they need.
MarkAnthony121 said:
And second question, will the flash tool give me the option to clear both slots ?
Click to expand...
Click to collapse
You don't want to "clear" both slots, you want to flash both slots. In answer to your question, I don't think you'll have a choice via the site (or offline flashing the full factory image). In other words, both slots are going to get flashed whether you like it or not. You would have to go to extra efforts to *not* flash both slots. Hence yet another reason why you don't have to worry about that aspect.
Google's official methods would never flash only one slot by default. That would be just plain idiotic of them.
Before you ask, the reason I recommend the site rather than offline flashing of the full factory image is:
It's more user-friendly.
It has solved problems when manually flashing the full factory image has not for some others with particular problems.
MarkAnthony121 said:
Oh and third, is it ok to link my google account, (to get my contacts and such) as long as I'm not restoring any backups from it?
Click to expand...
Click to collapse
Yes, absolutely, although in some cases I've recommended going completely fresh and not even doing that, at least before testing long enough to see if you have the issue. You certainly could go without putting your Google account in, etc, but I don't feel that's warranted at this point. The only time I think you should do that, in this case, is if you do it the other way (with your Google account), and you still have the same problem right away (without installing any additional apps).
Just remember don't install any additional apps to start with, long enough to be sure that the problem isn't happening. I know it's a painful process - I've done this before on several devices for different reasons. Usually, the cause of issues becomes evident but it's possible it won't be completely obvious.
FYI, just putting your Google account in will, I believe, possibly still automatically restore your phone's most basic settings but I could be wrong about that. You could always try it without your account at first, use the phone in it's limited state for long enough to know there's no problem, and only then put your Google account in.

Question Transfer from samsung to pixel 6 pro

Just ordered the 6pro. On my current samsung A71 5G, there was an app to transfer the data, files, apps from
my old phone to the sammy.
I didn't really find one, there were some apps but is there a sure fire way to transfer the apps, files etc from my
samsung, over to the pixel 6 pro, when I get it?
TIA
p51d007 said:
Just ordered the 6pro. On my current samsung A71 5G, there was an app to transfer the data, files, apps from
my old phone to the sammy.
I didn't really find one, there were some apps but is there a sure fire way to transfer the apps, files etc from my
samsung, over to the pixel 6 pro, when I get it?
TIA
Click to expand...
Click to collapse
My preferred method is to transfer files from the old phone to my laptop and then transfer from there to the new phone. Then I gradually add the apps back over time starting with the most relevant.
I use Google's own built-in Android cloud backup option. When your new phone gets to the part where it suggests you plug your old phone into your new phone, you could do that - or tell it you don't have the old phone and then it will offer you the available cloud restores for your account.
Edit: I'm assuming your old phone isn't rooted, being a Samsung. Being rooted would give you all sorts of other options like Swift Backup, and Titanium Backup, and others, which when used on rooted phones could backup and restore more app data than any non-root solution.
Have fun with your new phone.
roirraW edor ehT said:
I use Google's own built-in Android cloud backup option. When your new phone gets to the part where it suggests you plug your old phone into your new phone, you could do that - or tell it you don't have the old phone and then it will offer you the available cloud restores for your account.
Edit: I'm assuming your old phone isn't rooted, being a Samsung. Being rooted would give you all sorts of other options like Swift Backup, and Titanium Backup, and others, which when used on rooted phones could backup and restore more app data than any non-root solution.
Have fun with your new phone.
Click to expand...
Click to collapse
No, it's not rooted. Knox...
I just don't look forward to installing all the apps again. That's ONE thing I did like about the A71 and the samsung app that transferred everything from the old phone to the A71. SIMPLE.
(yeah, I'm gettin' old) LOL
p51d007 said:
No, it's not rooted. Knox...
I just don't look forward to installing all the apps again. That's ONE thing I did like about the A71 and the samsung app that transferred everything from the old phone to the A71. SIMPLE.
(yeah, I'm gettin' old) LOL
Click to expand...
Click to collapse
When I relatively briefly went back to Samsung (Note 10+) between my Pixel 1 and this 6 Pro, I used Samsung's app to transfer over cable what it could and I don't think it transferred any app data, only apps themselves. Google's cloud backup at least backs up and restores app data for apps that the developers have implemented that in.
I do miss LG's built-in non-root backup and restore function I had on the G3. It was almost as capable as root solutions - it got nearly every piece of app data. I was rooted anyway, but LG's solution was so good I only used Titanium Backup for apps that didn't restore app data via LG's tool.
p51d007 said:
Just ordered the 6pro. On my current samsung A71 5G, there was an app to transfer the data, files, apps from
my old phone to the sammy.
I didn't really find one, there were some apps but is there a sure fire way to transfer the apps, files etc from my
samsung, over to the pixel 6 pro, when I get it?
TIA
Click to expand...
Click to collapse
There seems to have been a lot of people who had problems with their phone when they first got it because they transferred data, apps, etc., from another phone. Heard a lot of stories about when they clean installed everything the problems went away.
Not saying this will happen to you, but might want to think about clean installing everything initially just to avoid potential problems. Just an idea...
I dont know much about the A71 but I upgraded from a Samsung Note 10 to the 6 Pro and used the direct cable option. Inserted sim into the pixel, powered on and followed the screen prompts. It transferred everything EXCEPT some apps that came from the Galaxy store.
Even the files on my sd card were transferred to the pixels internal storage. Kept folder structures too. I have to say I was impressed that I didnt lose anything. Just had to replace Samsung apps with either Google or third party apps.
Used the included cable, got everything transferred, then all the apps that required to be updated by google.
The only "issue" I had was after putting in the sim card (at&t prepaid), I had no cell service. The at&t message
came up, connected me with a semi-English speaking person, told them what phone I was using and LOL, this
is what she said "The google pixel 6 pro is probably not compatible. I told her...ummm it just came out not
that long ago. After giving her my IMEI number, the model number of the phone, presto/jumbo/mumbo and
it started working.
LOL...not compatible. Reading from a script most likely. Also, she mentioned that it won't work on 3G
Gee, no kidding? LOL
I'm with the people that say do a clean install. I have ran into too many issues over the years transferring data, apps, media, etc. from my old phone. Also I have found that there were many apps on my old phone I never used. I got my P6P a week ago. Before I moved to the P6P I copied all photos, videos, downloads, text photos, and other stuff I needed from old phone to my computer. I'm not a huge fan of moving old texts to new phone but if you are (like my wife who has 6,000 texts she cannot live without use SMS Backup & Restore. In reality this is a good practice for me to backup. Not a big fan of only having only the cloud. Afer this I booted up P6P and logged into google. Contacts updated through Google. I essentially install other apps when I need them on my phone and move stuff from my computer backup to phone. This might sound old school but I don't like being dependent on cloud etc. when going to new phone. I want my own backup on everything. I also have found I run into less issues doing it this way.
I did a full device transfer using the Samsung app from the Note 10 to the S21 recently and have been having issues with the S21 since. I'm sending it back and have the P6P on its way, and I intend to do a clean install to avoid app data giving me issues.

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