Retrieve files from the device with a broken screen - OnePlus 3 Questions & Answers

Hello,
I've tried to search the right thread but I didn't find anything.
I dropped my Oneplus 3 yesterday and the screen + digitizer don't work anymore, almost black...
I will try to repair on my own (~$100) but I would like to retrieve the pictures from the device first.
As my OP3 run out of battery, I can't switch it on again and enter the PIN to plug it on my computer using USB cable. I guess the only way I have is to use ADB and "pull" the folder.
I installed ADB + USB drivers.
I hold down POWER + VOLUME DOWN when the devices is off. I saw some video on Youtube about recovery and press the following buttons :
- back (to choose between languages)
- Volume Down (x2) + Power to select English
- Volume Down + Power to select "Install from ADB" => But I am not sure this is the right menu. One of the Youtube video show that "Install from ADB" is the first choice, whereas on another video, this same entry is the second choice.
When I enter "adb devices" on my computre, I can read the serial + sideload. I guess I can't use this mode to copy files from my device. If I try to enter "adb usb" or "adb shell [...]" I get "error: closed"
I have never rooted nor installed a custom recovery on my device, only installed the official OTA update.
Does someone can help me? I do not know if I need to install something (custom recovery) or any other manipulation.
How can I know what is the menu of the recovery?
Many thanks, I hope you will be able to help me.

um, have you unlocked bootloader? else you could use the rooting tool kit posed somewhere in this forum and unlock bootloader, then install custom recovery, then timed yourself to enter the recovery since you will have the "your device is not secure screen". or just the backup option right in the toolkit which will back up everything, including your os, ect. But I don't remember if those backup file is operable on the pc, however it is worth a try since you can just install the backup again after your screen is done.
https://forum.xda-developers.com/oneplus-3/development/toolkit-oneplus-3-toolkit-unlock-t3398799- toolkit

I didn't unlock the bootloader. But can I do that without the screen and without being able to boot the device?
The thing I would like to know is the detailed menu when I hold down "power + volume up/down" buttons, I don't know where I can find that and what can help me.

I think unlocking bootloader will wipe everything, so doesn't really help you. And u need custom recovery to use adb pull command which you can't flash since you need unlocked bootloader.
Sent from my ONEPLUS A3003 using Tapatalk

wagoera said:
Broken Android Data Extractor tool helps us to retrieve files from the device with a broken screen. With its help, we can easily access data like contacts, text messages, videos, photos, ect and extract them out from a broken screen or dead Android phone.
Click to expand...
Click to collapse
That tool is for Samsung phones. You should have mentioned it.

I have the same issue and am trying what the OP tried. I was really hoping someone might have provided the correct sequence of buttons to press in order to get the adb pull command to work... Is anyone able to access this menu on an up-to-date OnePlus 3 (UK) and provide the menu layout, please?

Related

[Q] Help! Accidentally deleted system and can't restore or install

Coming from a phone with microSD extension, I had never encountered such an issue:
I bought this phone with a stock 4.2 Rom installed and tried to install a custom Rom. I first installed the latest version of touch recovery (tried it and it seemed to work fine) and did a backup using the default settings. Then I erroneously chose to format system and data, thinking that I could then "install from zip". Strangely, these steps deleted everything in the /sdcard directory and I couldnt select "external SD" (because the phone isnt equipped with it anyways?). Then I made a second mistake and restarted the phone, despite the message warning that I no longer had an OS installed. I took the battery out, and then held the power down while pressing the power button. The phone couldn't get into recovery, but instead showed a screen with the android logo, a large "Start" sign above it, and "Downloading...", "Do not turn off target !!" below it. Pressing the power button now got the phone to show just "Google" and a lock logo under it. The PC (windows 7) can not detect the phone throughout the process.
I tried the latest tool kit and samsung's USB driver but couldnt get the phone recognized by the PC.
Does this mean that the phone is doomed???
Please help!!!
Trent
Relax, it's not easy to 'doom' your Nexus. Especially with all the hard-workers in XDA
Try accessing Recovery mode by holding down BOTH vol up + vol down, as well as power. Holding just vol down + power is 'Download Mode', and at the least you can get to this. Means your phones far from doomed
Thanks a lot for the reply!
As a matter of fact, I also figured out how to get back to recovery (if only I had read your post earlier, my pain would've been much less!). But the problem remains that I can not get a target ROM onto the phone, since: 1. whatever I did seemed to have gotten rid of the nand backup supposedly stored in /data/media/TWRP/BACKUPS/ (I'm using TWRP V. 2.3.2.1). 2. I can not get my PC(or Mac, for that matter) to recognize the phone or the internal storage.
Any pointer from here?
Thanks again!!!
Trent
You can download a factory image and install with fastboot. It's quite easy and instructions are readily available on this forum. You can then install a custom ROM afterwards if stock is not your thing.
Found the answer finally!
It's the adb push method. Basically, it's to install adb drivers and execute a few commands via the command window. Not too bad... Don't know much about fastboot yet though ... If anyone else needs more details, please PM me (to save public bandwidth).
Thanks a lot anyways, whpnhp and jocalderone!!!
Trent

Root Filed- need advice

Hi, I am a Nexus 7 user and was tried to root my device using the Toolkit v1.8.2
I am not experience in rooting Android machine, this was my first time and unsuccessful. My device is now could not be started up.
The following is all information I summarized for this exercise, and would like to seek all advice on the followings.
--1 Is my device "recoverable" if yes, how and what do I need to do please?
--2/ or is it definitely "bricked" so I have no chance to recover it at all.
I am totally in-familiar with rooting machine and I have no access to Linux machine.
Any advice is welcome.
Thx in advance.
Machine: Nexus 7 v2- wifi version Android 4.4.2, Build - KOT49H
Computer: Windows 7 64 bit system
Nexus Root Toolkit v1.8.2
Worked procedure:
1/ Follow the "Initial Setup - Full Driver Installation Guide- Automatic + Manual"
Step 1 to Step 4, install the drivers on the computer. and "Full Driver Test" passed
2/ Click "Unlock", pressed "Y" to proceed. - Device went into a screen asking me to select and confirm, I used the "Vol +" to select "yes" and pressed "power" to confirm, but nothing happened on both computer and device after the "power" switch was pressed. Instead, it freeze the device. nothing is responding even after 10 minutes.
3/ I have pressed the "power button again for 5 sec. and device shutdown to black screen.
4/ Since then, every time I try to start the device, the machine first show a "Google" , then a "rotating flower pattern" and won't started. i.e. - "the flower pattern" keeps looping.
5/ on the computer side, no matter what command is given in Nexus Root Toolkit, a notification of ADB device was not found error comes up.
Consequence
A) Device can be switched on and off by pressing "power" button. when switch on, it display "Google" , then a rotating flower pattern, and never end.
Switch the power button for 5 sec again, device switch off.
B) When device is off, press 'power' and "vol -" will switch on the device to a menu with a robot lay down, options "Restart bootloader", "Recovery mode", "Power off" and "Start" can be selected.
C) For "restart bootloader" the screen goes black for 2 sec, then the menu appear again with "Start" option. i.e.- no error no message
D) For "Start " - the device just just act like normal start, end up in a looping rotating flower pattern.
E) For " Recovery mode" - device screen goes black for 3 sec. show "Google" then show a dead robot with an exclamation mark on it, message " No command" is showing. - After awhile, device restarted and end up in the rotating flower pattern.
F) When plugged in, Window 7 can detect the device, when teh device is in the menu, "Android Bootloader Interface" is shown in Windows Device manager, when the device is starting, " Nexus 7" is detected in Windows Device manager but not both.Hi, I am a Nexus 7 user and was tried to root my device using the Toolkit v1.8.2
I am not experience in rooting Android machine, this was my first time and unsuccessful. My device is now could not be started up.
The following is all information I summarized for this exercise, and would like to seek all advice on the followings.
--1 Is my device "recoverable" if yes, how and what do I need to do please?
--2/ or is it definitely "bricked" so I have no chance to recover it at all.
I am totally in-familiar with rooting machine and I have no access to Linux machine.
Any advice is welcome.
Thx in advance.
Machine: Nexus 7 v2- wifi version Android 4.4.2, Build - KOT49H
Computer: Windows 7 64 bit system
Nexus Root Toolkit v1.8.2
Worked procedure:
1/ Follow the "Initial Setup - Full Driver Installation Guide- Automatic + Manual"
Step 1 to Step 4, install the drivers on the computer. and "Full Driver Test" passed
2/ Click "Unlock", pressed "Y" to proceed. - Device went into a screen asking me to select and confirm, I used the "Vol +" to select "yes" and pressed "power" to confirm, but nothing happened on both computer and device after the "power" switch was pressed. Instead, it freeze the device. nothing is responding even after 10 minutes.
3/ I have pressed the "power button again for 5 sec. and device shutdown to black screen.
4/ Since then, every time I try to start the device, the machine first show a "Google" , then a "rotating flower pattern" and won't started. i.e. - "the flower pattern" keeps looping.
5/ on the computer side, no matter what command is given in Nexus Root Toolkit, a notification of ADB device was not found error comes up.
Consequence
A) Device can be switched on and off by pressing "power" button. when switch on, it display "Google" , then a rotating flower pattern, and never end.
Switch the power button for 5 sec again, device switch off.
B) When device is off, press 'power' and "vol -" will switch on the device to a menu with a robot lay down, options "Restart bootloader", "Recovery mode", "Power off" and "Start" can be selected.
C) For "restart bootloader" the screen goes black for 2 sec, then the menu appear again with "Start" option. i.e.- no error no message
D) For "Start " - the device just just act like normal start, end up in a looping rotating flower pattern.
E) For " Recovery mode" - device screen goes black for 3 sec. show "Google" then show a dead robot with an exclamation mark on it, message " No command" is showing. - After awhile, device restarted and end up in the rotating flower pattern.
F) When plugged in, Window 7 can detect the device, when teh device is in the menu, "Android Bootloader Interface" is shown in Windows Device manager, when the device is starting, " Nexus 7" is detected in Windows Device manager but not both.
chanwt12000 said:
Hi, I am a Nexus 7 user and was tried to root my device using the Toolkit v1.8.2
I am not experience in rooting Android machine, this was my first time and unsuccessful. My device is now could not be started up.
The following is all information I summarized for this exercise, and would like to seek all advice on the followings.
--1 Is my device "recoverable" if yes, how and what do I need to do please?
--2/ or is it definitely "bricked" so I have no chance to recover it at all.
I am totally in-familiar with rooting machine and I have no access to Linux machine.
Any advice is welcome.
Thx in advance.
Machine: Nexus 7 v2- wifi version Android 4.4.2, Build - KOT49H
Computer: Windows 7 64 bit system
Nexus Root Toolkit v1.8.2
Worked procedure:
1/ Follow the "Initial Setup - Full Driver Installation Guide- Automatic + Manual"
Step 1 to Step 4, install the drivers on the computer. and "Full Driver Test" passed
2/ Click "Unlock", pressed "Y" to proceed. - Device went into a screen asking me to select and confirm, I used the "Vol +" to select "yes" and pressed "power" to confirm, but nothing happened on both computer and device after the "power" switch was pressed. Instead, it freeze the device. nothing is responding even after 10 minutes.
3/ I have pressed the "power button again for 5 sec. and device shutdown to black screen.
4/ Since then, every time I try to start the device, the machine first show a "Google" , then a "rotating flower pattern" and won't started. i.e. - "the flower pattern" keeps looping.
5/ on the computer side, no matter what command is given in Nexus Root Toolkit, a notification of ADB device was not found error comes up.
Consequence
A) Device can be switched on and off by pressing "power" button. when switch on, it display "Google" , then a rotating flower pattern, and never end.
Switch the power button for 5 sec again, device switch off.
B) When device is off, press 'power' and "vol -" will switch on the device to a menu with a robot lay down, options "Restart bootloader", "Recovery mode", "Power off" and "Start" can be selected.
C) For "restart bootloader" the screen goes black for 2 sec, then the menu appear again with "Start" option. i.e.- no error no message
D) For "Start " - the device just just act like normal start, end up in a looping rotating flower pattern.
E) For " Recovery mode" - device screen goes black for 3 sec. show "Google" then show a dead robot with an exclamation mark on it, message " No command" is showing. - After awhile, device restarted and end up in the rotating flower pattern.
F) When plugged in, Window 7 can detect the device, when teh device is in the menu, "Android Bootloader Interface" is shown in Windows Device manager, when the device is starting, " Nexus 7" is detected in Windows Device manager but not both.Hi, I am a Nexus 7 user and was tried to root my device using the Toolkit v1.8.2
I am not experience in rooting Android machine, this was my first time and unsuccessful. My device is now could not be started up.
The following is all information I summarized for this exercise, and would like to seek all advice on the followings.
--1 Is my device "recoverable" if yes, how and what do I need to do please?
--2/ or is it definitely "bricked" so I have no chance to recover it at all.
I am totally in-familiar with rooting machine and I have no access to Linux machine.
Any advice is welcome.
Thx in advance.
Machine: Nexus 7 v2- wifi version Android 4.4.2, Build - KOT49H
Computer: Windows 7 64 bit system
Nexus Root Toolkit v1.8.2
Worked procedure:
1/ Follow the "Initial Setup - Full Driver Installation Guide- Automatic + Manual"
Step 1 to Step 4, install the drivers on the computer. and "Full Driver Test" passed
2/ Click "Unlock", pressed "Y" to proceed. - Device went into a screen asking me to select and confirm, I used the "Vol +" to select "yes" and pressed "power" to confirm, but nothing happened on both computer and device after the "power" switch was pressed. Instead, it freeze the device. nothing is responding even after 10 minutes.
3/ I have pressed the "power button again for 5 sec. and device shutdown to black screen.
4/ Since then, every time I try to start the device, the machine first show a "Google" , then a "rotating flower pattern" and won't started. i.e. - "the flower pattern" keeps looping.
5/ on the computer side, no matter what command is given in Nexus Root Toolkit, a notification of ADB device was not found error comes up.
Consequence
A) Device can be switched on and off by pressing "power" button. when switch on, it display "Google" , then a rotating flower pattern, and never end.
Switch the power button for 5 sec again, device switch off.
B) When device is off, press 'power' and "vol -" will switch on the device to a menu with a robot lay down, options "Restart bootloader", "Recovery mode", "Power off" and "Start" can be selected.
C) For "restart bootloader" the screen goes black for 2 sec, then the menu appear again with "Start" option. i.e.- no error no message
D) For "Start " - the device just just act like normal start, end up in a looping rotating flower pattern.
E) For " Recovery mode" - device screen goes black for 3 sec. show "Google" then show a dead robot with an exclamation mark on it, message " No command" is showing. - After awhile, device restarted and end up in the rotating flower pattern.
F) When plugged in, Window 7 can detect the device, when teh device is in the menu, "Android Bootloader Interface" is shown in Windows Device manager, when the device is starting, " Nexus 7" is detected in Windows Device manager but not both.
Click to expand...
Click to collapse
http://forum.xda-developers.com/attachment.php?attachmentid=2741375&stc=1&d=1399986292
http://forum.xda-developers.com/attachment.php?attachmentid=2741374&stc=1&d=1399986292
http://forum.xda-developers.com/attachment.php?attachmentid=2741373&stc=1&d=1399986292
I'll take up the task to help you. You are not bricked. You are stuck in something called a bootloop, which is basically when the device enters the boot sequence, but never finishes. The flower pattern that you are looking at us called the boot animation. The computer never recoginizes the tablet through ADB because the tablet never gets to that point.
The screen with the Android laying on his back is actually the bootloader itself. That's why restarting the bootloader brings you to the same screen. I actually want you to be in the bootloader screen. You already have the Nexus 7.2 drivers, so you're ahead of the game.
You also need to visit here to download TWRP 2.7. You also need to put the file in the same directory as the fastboot and adb files.
You need to boot into the bootloader, and run the command:
fastboot flash recovery <recoveryname>.img
This should get TWRP onto your device. You can then download a rom of your choice to put on the tablet. Since you will not have access to place files on the device through USB, you will have to sideload it. First, let's get recovery working, then come back to me if you need help sideloading the rom through ADB while in recovery.
Dear aarsyl,
Thx for your help and it is much better to know my device is not "bricked". Thx again!
Thx for your detailed explaination and I feel much better by knowing a little bit more on what is going on.
>>>>You also need to visit here to download TWRP 2.7. You also need to put the file in the same directory as the fastboot and adb files.
[I also found it in my computer already .\WugFresh Development\data\Recovery_Custom\TWRP
but I downlaod it again from your link and put this file in the same directory where I find the fastboot.exe and adb.exe, which in my case is .\WugFresh Development\data\ ------ done.]
>>>>You need to boot into the bootloader, and run the command:
[- I supose you refer to my Nexus 7, so I will switch it on with the "power button + vol -" button. and get it into the bootloader.]
>>>>fastboot flash recovery <recoveryname>.img
[Here I got an query, what image file I need to use? is it the <openrecovery-twrp-2.7.0.0-flo> ? Do I neeed to run it as an adminstartor in Window 7?
so, do u mean I need to type: fastboot flash recovery openrecovery-twrp-2.7.0.0-flo.img ?
is it right?--(A)
if not, then I am not sure what recovery file to be used!
I do not have any other img file in package I downloaded previously
>>>>This should get TWRP onto your device. You can then download a rom of your choice to put on the tablet. Since you will not have access to place files on the device through USB, you will have to sideload it. First, let's get recovery working, then come back to me if you need help sideloading the rom through ADB while in recovery.
Not quite understand it this bit, but as you say. it can wait later.
So assume I do the "fastboot flash recovery <recoveryname>.img and get the TWRP on the Nexus 7.
What do I expect to see from the nexus screen. Does it have any note saying completed, or shuold I expect a reboot of the Nexus.
I think one of the problem dealing with these kind of thing is lack of acknowledgment fromt eh machine so we do not know if the operation is successful or not.
chanwt12000 said:
Dear aarsyl,
Thx for your help and it is much better to know my device is not "bricked". Thx again!
Thx for your detailed explaination and I feel much better by knowing a little bit more on what is going on.
>>>>You also need to visit here to download TWRP 2.7. You also need to put the file in the same directory as the fastboot and adb files.
[I also found it in my computer already .\WugFresh Development\data\Recovery_Custom\TWRP
but I downlaod it again from your link and put this file in the same directory where I find the fastboot.exe and adb.exe, which in my case is .\WugFresh Development\data\ ------ done.]
>>>>You need to boot into the bootloader, and run the command:
[- I supose you refer to my Nexus 7, so I will switch it on with the "power button + vol -" button. and get it into the bootloader.]
>>>>fastboot flash recovery <recoveryname>.img
[Here I got an query, what image file I need to use? is it the <openrecovery-twrp-2.7.0.0-flo> ? Do I neeed to run it as an adminstartor in Window 7?
so, do u mean I need to type: fastboot flash recovery openrecovery-twrp-2.7.0.0-flo.img ?
is it right?--(A)
if not, then I am not sure what recovery file to be used!
I do not have any other img file in package I downloaded previously
>>>>This should get TWRP onto your device. You can then download a rom of your choice to put on the tablet. Since you will not have access to place files on the device through USB, you will have to sideload it. First, let's get recovery working, then come back to me if you need help sideloading the rom through ADB while in recovery.
Not quite understand it this bit, but as you say. it can wait later.
So assume I do the "fastboot flash recovery <recoveryname>.img and get the TWRP on the Nexus 7.
What do I expect to see from the nexus screen. Does it have any note saying completed, or shuold I expect a reboot of the Nexus.
I think one of the problem dealing with these kind of thing is lack of acknowledgment fromt eh machine so we do not know if the operation is successful or not.
Click to expand...
Click to collapse
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
I decided to have a go with the downloaded twrp img file.
I launched the command " fastboot flash recovery openrecovery-twrp-2.7.0.0-flo.img" from a command window as an adminstrator.
The command failed with an error saying (remote: Bootloader is locked)
And when I check the Nexus 7 screen, it does said "Locked Status - locked" in the last line.
photo showing both the computer and teh Nexus 7 screen.
Oh, I hadn't realized that you were still locked. No wonder you're not getting anywhere.
Reboot into the bootloader, and run:
fastboot oem unlock
Follow the screen instructions to unlock the bootloader, then run the command to flash the recovery. I advise changing the recovery name to something shorter and simpler, like twrp27flo.img, for example.
aarsyl said:
Oh, I hadn't realized that you were still locked. No wonder you're not getting anywhere.
Reboot into the bootloader, and run:
fastboot oem unlock
Follow the screen instructions to unlock the bootloader, then run the command to flash the recovery. I advise changing the recovery name to something shorter and simpler, like twrp27flo.img, for example.
Click to expand...
Click to collapse
Hi, Nice to have reply from you again.
Ammm. I switch on the device to the bootloader alright. run teh command "fastboot oem unlock"
On teh command window, it said" < waiting for device>
and there is no visible change on the device screen.
It already last for 10 minutes now.
I do noted that both windows are freezed and do not respond to key press and button press respectively. No responds on both the device and computer.
How lond does this process take to show the mentioned "screen instruction"? I don't see one!
chanwt12000 said:
Hi, Nice to have reply from you again.
Ammm. I switch on the device to the bootloader alright. run teh command "fastboot oem unlock"
On teh command window, it said" < waiting for device>
and there is no visible change on the device screen.
It already last for 10 minutes now.
I do noted that both windows are freezed and do not respond to key press and button press respectively. No responds on both the device and computer.
How lond does this process take to show the mentioned "screen instruction"? I don't see one!
Click to expand...
Click to collapse
wow.. it is unlocked now!
Should I continue to use the "fastboot recover command with TWRP file" as per your advise or should I continue to use the "Root" command in NexusRoot Toolkit ??
It is very happy to see there is progress.. Thx...
please keep coming...
I would go with using fastboot to install TWRP. In truth, to truly "root" your device, you actually need a working rom on the device. Otherwise, rooting will be in vain. Unlocking the device was the most important.
aarsyl said:
I would go with using fastboot to install TWRP. In truth, to truly "root" your device, you actually need a working rom on the device. Otherwise, rooting will be in vain. Unlocking the device was the most important.
Click to expand...
Click to collapse
Hi again,
Yes. my device is now boot up as brand new.
One side observation though, every time I issue command through window 7 in a command window, everything will freeze up, (not remember if I unplugged the device) until I press the power button to restart the Nexus 7. Same for the last time when i did the unlock and this time recovery.
The hesitation was how do I know when to do this, was worrying there is still some communication between the two machines if I unplug or interfer, may just disturb the communication and corrupt files. -- I normally give it some 10 minutes before I do the unplug and restart. any comment or advice?
Anyway, the device is now up and running. What is the status now? is it with the original version of software? or TWRP version or what?
The device is now remain "unlocked" - is it ok or I need to lock it again?
You have mentioned to download a "Rom", what about it, it is only need if i want to continue to "root " the device?
Sorry for so much question.
I am so happy to see it comes alive again but really would like to understand the current status of it.
Thank again. aarsyl
To be honest, I'm not entirely sure what the status of your device is right now. I was under the implication that you had no Rom on the device. Since you are trying to root for the first time, then yes, you are on the stock software that comes with the device. If you search your app drawer and find the SuperSU app, then you are already rooted, my friend. If it is not there, then search for SuperSU 1.94 in Google, and download the zip file. Then reboot into recovery and flash it.
In other news, I am happy that you got your device working, and I am more than happy to help. The only thing that I don't do is recommend roms. I encourage users to explore different roms for themelves.
[b]AarSyl[/b] said:
To be honest, I'm not entirely sure what the status of your device is right now. I was under the implication that you had no Rom on the device. Since you are trying to root for the first time, then yes, you are on the stock software that comes with the device.>>> since you mentioned I probably have no rom on the device...and you also mentioned "stock software with my device"..I think these are 2 different things right? because i always thought they are the same thing.
If you search your app drawer and find the SuperSU app, >>>App drawer, do you refer to the Apps Tab under Setting? I don't have SuperSU in there.
then you are already rooted, my friend. If it is not there, then search for SuperSU 1.94 in Google, and download the zip file.
Then reboot into recovery and flash it. >>>>I have to say you lost me, do u mean use the ""fastboot flash recovery <Super SU file>.img" command?
In other news, I am happy that you got your device working, and I am more than happy to help. The only thing that I don't do is recommend roms. I encourage users to explore different roms for themelves.>>>No problem, I shall be looking out for that
Click to expand...
Click to collapse
Well, sure I will continues to look up the information from the basic, but at the moment Would you please enlight me for the following 2 questions
1/ Should I uncheck or check the USB debugging tab under Developer options - it will be very good if you would like to explain a little on what it does, so I will have a more l\idea what it does when when do i need them.
2/ As i said, teh device is now unlocked, is it ok to leave it unlock or should i have it lock? - again if you would explain a little more on this that will be marvest.
cheers
chanwt12000 said:
Well, sure I will continues to look up the information from the basic, but at the moment Would you please enlight me for the following 2 questions
1/ Should I uncheck or check the USB debugging tab under Developer options - it will be very good if you would like to explain a little on what it does, so I will have a more l\idea what it does when when do i need them.
2/ As i said, teh device is now unlocked, is it ok to leave it unlock or should i have it lock? - again if you would explain a little more on this that will be marvest.
cheers
Click to expand...
Click to collapse
I'm sorry for the long delay. I got locked out trying to log in after I changed my username twice, and it just got messy for me. At any rate....the SuperSU zip file is to be flashed through recovery. When you boot into recovery, select Install, then navigate through the device to find the folder that the file is located. Follow the screen directions to flash items.
USB Debugging needs to be checked for ADB to work, so.....yeah....leave it on.
You don't have to relock your device unless you have to bring it back to the store for repairs. It only stops you from making changes in the bootloader, such as flashing new recoveries, and I think that most fastboot commands might be blocked. I have never tried to use fastboot on a locked device, so I really don't know. Leaving the device unlocked doesn't make it vulnerable or anything, at least to my knowledge.
AarSyl said:
I'm sorry for the long delay. I got locked out trying to log in after I changed my username twice, and it just got messy for me. At any rate....the SuperSU zip file is to be flashed through recovery. When you boot into recovery, select Install, then navigate through the device to find the folder that the file is located. Follow the screen directions to flash items.
USB Debugging needs to be checked for ADB to work, so.....yeah....leave it on.
You don't have to relock your device unless you have to bring it back to the store for repairs. It only stops you from making changes in the bootloader, such as flashing new recoveries, and I think that most fastboot commands might be blocked. I have never tried to use fastboot on a locked device, so I really don't know. Leaving the device unlocked doesn't make it vulnerable or anything, at least to my knowledge.
Click to expand...
Click to collapse
Thx for your advices AarSyl,
I have successfully root the device and get the Super user app running by following one of tutorial video.
For the first time, when I start at teh bootloader and conduct a "Recovery", it shows a dead robot again but without "no command". I have to redo the fastboot command in the command window with the TWRP recovery file once again. (but this time is very smooth no need to unplug cable that sorts of thing) then I get into the TWRP menu after "Recovery".
chanwt12000 said:
Thx for your advices AarSyl,
I have successfully root the device and get the Super user app running by following one of tutorial video.
For the first time, when I start at teh bootloader and conduct a "Recovery", it shows a dead robot again but without "no command". I have to redo the fastboot command in the command window with the TWRP recovery file once again. (but this time is very smooth no need to unplug cable that sorts of thing) then I get into the TWRP menu after "Recovery".
Click to expand...
Click to collapse
Great. I'm happy that it is working for you. A little tip...download Quick Boot from the Play Store. With one touch, you can power off, boot into the bootloader, boot into recovery, or reboot Android.

Am I bricked or is it a step I may have missed? ZenFone 2 ZE551ML

Quick background on situation.
I was running CM13 and I still have TWRP 3.0.2-0. I wanted to try out CM14 or some other variant. I went into TWRP Recovery Mode and Advanced WIPED everything except the Internal Storage and MicroSD (this is probably where I messed up?)
Then went to install and navigate to the new rom and gapps on my microsd card. Well TWRP does not see either. It lists both of them but with 0MB and unselectable. I tried two other card, no go (all FAT32). Tried OTG with 3 different thumb drives, same results. The OS is gone and all I get of course is the white ASUS boot screen loop. ADB doesn't see any devices as well (windows device manager see no new devices when I attached the cable or when I list devices).
The only thing I can boot into is TWRP and I have tried everything to access the SD/OTG without success.
So can I assume I have bricked this thing and must go onto the IntelSOC XFStik procedure? and if so, does having a working TWRP on there force me to deviate from the normal unbrick procedure I have see here and on youtube?
Or is it something really easy that I am missing? I am fairly novice (as noted by my current situation), so maybe it's an easy fix?
Any help is appreciated. Thanks.
@Endosmok
You have LP version twrp recovery? , not the mmbl twrp recovery installed ? which ends in 3.0.2.M1 ??
If you do have 3.0.2.0 for LP bootloader which early versions of CM13 used , then you can fastboot flash stock recovery for 4 20 40 196 in bootloader from here....
https://mega.nz/#F!k4MHiAgL!dVuOKeH3eokcwPSNI79ffw
Thanks go to Shakalaca
To get into bootloader -- from Twrp , select reboot , select power off !
Count to ten after switching off.
Press power and vol + , release power when it vibes , release vol+ at asus screen.
Fastboot flash stock recovery for above LP .196 in bootloader , when flashed --- scroll via vol buttons to recovery and hit power. At the dead android , press power and vol+ together for 4 secs , release vol+
You should be in stock recovery now.
Scroll to `update over adb` and select .
adb sideload LP official firmware from asus for LP .196 or .198
If you need help to get thru this step , just ask:good:
Thanks for the response. I am not sure if I have the LP version. It was done back I think in April of last year... I looked around TWRP and I don't see anything except 3.0.2-0 listed.
So still a little confused. This is how i have been navigating so far....
Power button, volume up... I get to the dead robot. There I can see FASTBOOT MODE is in Red, product name, variant, IFWI, Serial #. The rest is either ? or unknown (bootloader version is unknown).
Then at the bottom i can see 'continue the fastboot process' in blue. With the volume rocker i can select, NORMAL BOOT, POWER OFF, RECOVERY MODE and RESTART BOOTLOADER. I have been select Recovery Mode to get into TWRP. Restart Bootloader gets me back to the dead robot. I would assume this is the bootloader. Normal Boot just gives me the white asus splash where it hangs. In TWRP i can see ADVANCED -> ADB Sideload, I can start and it shows starting adb sideload feature with the blue color scrolling. But still when I connect to the computer I get no connection and nothing is listed when i run adb devices.
My TWRP doesn't let me select either the OTG or MicroSD, they show 0MB but are listed. So no way for me to flash via TWRP. I figured if i can get the computer adb to recognize the phone I can try to sideload via there. But so far my device manager doesn't see a thing, not even an unknown device waiting for their proper drivers.
Where am i going wrong?
Endosmok said:
Thanks for the response. I am not sure if I have the LP version. It was done back I think in April of last year... I looked around TWRP and I don't see anything except 3.0.2-0 listed.
So still a little confused. This is how i have been navigating so far....
Power button, volume up... I get to the dead robot. There I can see FASTBOOT MODE is in Red, product name, variant, IFWI, Serial #. The rest is either ? or unknown (bootloader version is unknown).
Then at the bottom i can see 'continue the fastboot process' in blue. With the volume rocker i can select, NORMAL BOOT, POWER OFF, RECOVERY MODE and RESTART BOOTLOADER. I have been select Recovery Mode to get into TWRP. Restart Bootloader gets me back to the dead robot. I would assume this is the bootloader. Normal Boot just gives me the white asus splash where it hangs. In TWRP i can see ADVANCED -> ADB Sideload, I can start and it shows starting adb sideload feature with the blue color scrolling. But still when I connect to the computer I get no connection and nothing is listed when i run adb devices.
My TWRP doesn't let me select either the OTG or MicroSD, they show 0MB but are listed. So no way for me to flash via TWRP. I figured if i can get the computer adb to recognize the phone I can try to sideload via there. But so far my device manager doesn't see a thing, not even an unknown device waiting for their proper drivers.
Where am i going wrong?
Click to expand...
Click to collapse
You have LP bootloader .
Type in bootloader >
fastboot devices
If recognised, fastboot flash , follow my first reply above , adb wont be recognised until stock recovery is flashed and selected.
Please try to follow what as been already advised
It is V important to follow this from above , dont miss this step ;-
To get into bootloader -- from Twrp , select reboot , select power off !
timbernot said:
You have LP bootloader .
Type in bootloader >
fastboot devices
If recognised, fastboot flash , follow my first reply above , adb wont be recognised until stock recovery is flashed and selected.
Please try to follow what as been already advised
It is V important to follow this from above , dont miss this step ;-
To get into bootloader -- from Twrp , select reboot , select power off !
Click to expand...
Click to collapse
Ok... let me get this straight.... before I sound too dumb...
You want me to go into the bootloader from TWRP (using Reboot > Power Off), even though I get to TWRP via the bootloader (recovery mode) from a power on?
Also, how do I know if fastboot is enabled? Is it when I see FASTBOOT MODE in the color red on the bootloader screen with 'continue the fastboot process' at the bottom?
I've done step by step what you wrote and I get to the bootloader but fastboot devices shows nothing (I've tried different computers/cables as well). I have the computer connect to the phone w/ bootloader screen on with what i wrote about FASTBOOT MODE in red and contine the fastboot process. If that is not correct, let me know. I did hold down the Volume Up for a bit longer
I'm almost thinking I have a hardware issue with my phone. I did replace the mic with a new module prior. I never checked if the usb storage was functioning after. Though it charges via the usb (even connected to a computer it charges but not recognized as a device). I'll have to double check that as well.... not sure why the sd card is not recognized though either... never touched that area. Could be the reason why TWRP can't access either the micro sd or otg?
I do appreciate the help... and i have been reading other threads... just seem to be at a stand still for now... suggestions are always welcome.
update: tried adjust the cable on the mic module ... no dice... replaced with older mic module, no dice... don't think it's a hardware issue.
To get into fastboot mode, power off the phone. Press and hold the volume up button and press the volume button. Once the phone vibrates, let go of the power button, then the volume button. You should not be in fastboot mode. You can choose recovery, power off, etc. with the volume button when in fastboot mode.
Connect the phone to the computer. Do you see any Android devices in device manager? Do you see any unknow devices?
Did you open a command prompt window on your computer, connect the phone in fastboot mode, and type "fastboot devices" (without quotation marks) and press enter to see if the phone is recognized?
audit13 said:
To get into fastboot mode, power off the phone. Press and hold the volume up button and press the volume button. Once the phone vibrates, let go of the power button, then the volume button. You should not be in fastboot mode. You can choose recovery, power off, etc. with the volume button when in fastboot mode.
Connect the phone to the computer. Do you see any Android devices in device manager? Do you see any unknow devices?
Did you open a command prompt window on your computer, connect the phone in fastboot mode, and type "fastboot devices" (without quotation marks) and press enter to see if the phone is recognized?
Click to expand...
Click to collapse
So made some progress here. I think it was a hardware issue now... I put back the new mic module and reconnected the cable and now I can see my SD card and the computer sees it as well in adb and fastboot. That's the good news....
But ran into a new issue when trying to install any ROM from my micro sd card. I get ERROR 7 no matter what ROM I try to install. I have verified that they are the proper roms for my Z00A ZE551ML but still a no go.
What steps should I take next if I can now communicate but get error 7?
Thanks
Which recovery are you using to flash and which file are you trying to flash?
I am using TWRP 3.0.2.-0. Using the install from zip. I select any rom (Nougat Based so far I have tried). RR, Lineage, Octopus, all with the same error.
The phone is running a MM bootloader? What about MM or LP based ROMs?
I believe Timbernot said it was an LP based. I believe I installed about April last year and it was 3.0.2-0
Looks exactly like this
https://forum.xda-developers.com/zenfone-2-laser/development/recovery-twrp-3-0-0-0-recovery-t3319704
You probably need an MM bootloader for custom Nougat ROMs. Did you try any LP-based ROMs?
I have not tried any LP based yet. I will try in a bit and forward the results.
Thanks
Post removed. Let's keep things respectful here folks. :good:
And remember, to each their own.
Cheers,
Darth
Senior Moderator

How to root TP-LINK NEFFOS Y5L ANDROID 6.1

Hi everyone. Just like in the title of my post. I've just bought a TP-LINK NEFFOS Y5L smartphone, and I started to looking information, how I can get root for this device. And I found it:
https://morfitronik.pl/android-root-smartfona-neffos-y5l-tp-link/
Sad that this site is`t online anymore, but u can find it on github or gitlab.
I've flash this recovery, and it's working fine. The next step to root was to download the zip package from the chainfire site (currently abandoned, but u may use magisk from xda) :
https://download.chainfire.eu/1021/SuperSU/SR3-SuperSU-v2.79-SR3-20170114223742.zip
Latest MAGISK:
https://github.com/topjohnwu/Magisk/releases/download/v16.0/Magisk-v16.0.zip
Well, I've done it. It's working, and I have root on Android 6.1.
Here it is :
View attachment recovery-neffos-y5l-tp-link-twrp.apk
u will have to change extention of file from *.apk to *.img due to xda registration of size file uploaded.
Tutorial how to do this:
https://youtu.be/SfkbkcXSa2M
And if u want to buy me a beer, that is my account number:
PL 37 1020 4317 0000 5402 0389 9689
IBAN BPKOPLPW
Thanks a lot for your support.
How did you flash that twrp recovery...:laugh:
I just flash this recovery via fastboot mode.
TuanPengarah said:
How did you flash that twrp recovery...:laugh:
Click to expand...
Click to collapse
U may also try to boot your phone in this recovery throu fastboot boot image.img
Hello,
I am a bit new... It seems I can't use flashboot mode.
I have DL ADB, then when I key : /adb devices, I see my Y5L.
Then I try to relaunch my device by pressing the VOL + / Restart button => I reach a picture of android and 3 japanese (or chinese characters).
When I plug the device to my PC, it seems that nothing happen (like it was not recognised by the PC).
Du you have any idea?
Best regards
Hello. It is a very annoying thing, but also very simple to solve. If u see the broken robot when u trying to enter to recovery, u must push and hold power button and short press vol+. But if you want to go to recovery or fastboot mode, u don't have to power down your phone. Just go to cmd (or whatever) console and write:
" adb reboot recovery" to boot up you device in recovery mode or
"and reboot bootloader" to boot into fastboot mode
Seeia.
Greetings!
The custom TWRP link does not seem to work as it should be. Either that or I am missing something
Could you please re-upload the recovery file?
Thanks!
"edit: I found it"
Can someone write a tutorial please, it's the first time i try to root with TWRP and i don't understand if the bootloader method for emample is from the device or from the pc because i can enter to the official android device (Y5L ANDROID 6.0.1 ) recovery menu but when i choose to boot at bootloader the phone freeze at the logo. Thanks a lot for any help.
Calaad said:
Hello,
I am a bit new... It seems I can't use flashboot mode.
I have DL ADB, then when I key : /adb devices, I see my Y5L.
Then I try to relaunch my device by pressing the VOL + / Restart button => I reach a picture of android and 3 japanese (or chinese characters).
When I plug the device to my PC, it seems that nothing happen (like it was not recognised by the PC).
Du you have any idea?
Best regards
Click to expand...
Click to collapse
1. pressing the VOL up + Power button => reached a picture of android and 3 Chinese characters (means no command !)
2. pressing again the VOL up + Power button => then you will reached recovery mode.
I had seem this polish method but I get afraid because there is no method to recovery to original rom.
I hope to see a custom rom in next days.
thanks
Hi, I'm trying to install the custom bootloader but after running:
abd reboot bootloader
the phone gets stuck on the tp-link logo.
Trying with volume-up + power shows the broken android logo, from there, holding power + vol-up gets me to recovery but neither fastboot nor adb detect the device. Selecting the "reboot to bootloader" option there ends in the same lock on the tp-link logo.
(I did activate the "unlock bootloader" in developer options.)
Any ideas on how to proceed? thx in advance.
TieSKey said:
Hi, I'm trying to install the custom bootloader but after running:
abd reboot bootloader
the phone gets stuck on the tp-link logo.
Trying with volume-up + power shows the broken android logo, from there, holding power + vol-up gets me to recovery but neither fastboot nor adb detect the device. Selecting the "reboot to bootloader" option there ends in the same lock on the tp-link logo.
(I did activate the "unlock bootloader" in developer options.)
Any ideas on how to proceed? thx in advance.
Click to expand...
Click to collapse
Yeah i also had this problem, open at the android menu your phone and make sure you have enable developer settings and USB Debugging, install Wondershare MobileGo at your pc ( you don't need to install the app at your phone) and connect your phone with the pc, wait to find the drivers at the charge usb selection and after that swap from your phone to all 4 settings of usb connections, mobilego will download 4 drivers total and after that it will read it.
I cant post a link but if you have Chrome to translate from polish to english there is a new simple tutorial, go at the first link at the op post and at the site click at the red text at the beginning next to "twrp" text and translate to english for guide.
sixdiceray said:
Yeah i also had this problem, open at the android menu your phone and make sure you have enable developer settings and USB Debugging, install Wondershare MobileGo at your pc ( you don't need to install the app at your phone) and connect your phone with the pc, wait to find the drivers at the charge usb selection and after that swap from your phone to all 4 settings of usb connections, mobilego will download 4 drivers total and after that it will read it.
I cant post a link but if you have Chrome to translate from polish to english there is a new simple tutorial, go at the first link at the op post and at the site click at the red text at the beginning next to "twrp" text and translate to english for guide.
Click to expand...
Click to collapse
That worked fine. Weird there's no official drivers for download.
Thx.
TieSKey said:
That worked fine. Weird there's no official drivers for download.
Thx.
Click to expand...
Click to collapse
NP and maybe there is but i didn't find any official mobile app management tool from tplink to download.
Thx!
A little offtopic but, any idea on how to enable diagnostic usb port on this device? Nothing in this guide worked so far: https://forum.xda-developers.com/galaxy-s5/general/how-to-add-rf-lte-frequency-bands-to-t2886059
hi
Why does not this mobile display the number of unread messages (sms)?
Why can not I choose one or two SIM cards in my message program?
Why does not the percentage of battery remaining up the screen?
Why does gps work too slowly?
I Have Successfully installed TWRP But when restart TWRP I got blank image
I have successfully install but when reboot recovery I got blank image that have don't show TWRP Logo
How to root!?
Whit out pc?

Rooted G7 Play: Forgot pattern lock, can't factory reset either

I searched and didn't see anything that relates to my specific problem.
I have a 1952-4 that I rooted per instructions on here (Magisk). I dropped it and broke the screen about 9 months ago and just fixed it today...and I can't remember my pattern. I'm up to 50 tries, so now I have to wait 120 seconds before it lets me try the next one.
Since the root process requires you to reboot recovery for root, doing that just sends it to the normal lock screen. When I hit Vol Down/Power, my options on the bootloader screen are:
-Start
-Restart Bootloader
-Recovery Mode (restarts it, sends to lockscreen)
-Power Off
-Factory Mode (restarts, sends to lockscreen)
-Barcodes
-BP Tools (restarts, back to lockscreen)
-QCOM (restarts, back to lockscreen)
-Bootloader Logs
-Switch Tools Mode (enables/disables "Tool Mode Config" option on the bootloader screen)
My computer beeps the "something USB has been plugged in" chime when I connect it, but it doesn't pull up in File Explorer (unless it's off, but just shows that a USB drive has been connected but won't pull up anything when I click on it), nor can I connect through ADB. It's not a cable/USB port issue either as ADB finds my Note 8 when I plug it in and check via "adb devices."
Can't wipe it via Find my Phone either because it's been 270 days since my account pinged the phone, so it just shows up as "Android" device.
Any suggestions on how to either get my computer/ADB to recognize it (with root) so I can just delete the lock database, or how I can factory reset it? Am I forgetting a reboot option?
Thanks in advance.
veryspecialagent said:
I searched and didn't see anything that relates to my specific problem.
I have a 1952-4 that I rooted per instructions on here (Magisk). I dropped it and broke the screen about 9 months ago and just fixed it today...and I can't remember my pattern. I'm up to 50 tries, so now I have to wait 120 seconds before it lets me try the next one.
Since the root process requires you to reboot recovery for root, doing that just sends it to the normal lock screen. When I hit Vol Down/Power, my options on the bootloader screen are:
-Start
-Restart Bootloader
-Recovery Mode (restarts it, sends to lockscreen)
-Power Off
-Factory Mode (restarts, sends to lockscreen)
-Barcodes
-BP Tools (restarts, back to lockscreen)
-QCOM (restarts, back to lockscreen)
-Bootloader Logs
-Switch Tools Mode (enables/disables "Tool Mode Config" option on the bootloader screen)
My computer beeps the "something USB has been plugged in" chime when I connect it, but it doesn't pull up in File Explorer (unless it's off, but just shows that a USB drive has been connected but won't pull up anything when I click on it), nor can I connect through ADB. It's not a cable/USB port issue either as ADB finds my Note 8 when I plug it in and check via "adb devices."
Can't wipe it via Find my Phone either because it's been 270 days since my account pinged the phone, so it just shows up as "Android" device.
Any suggestions on how to either get my computer/ADB to recognize it (with root) so I can just delete the lock database, or how I can factory reset it? Am I forgetting a reboot option?
Thanks in advance.
Click to expand...
Click to collapse
In Bootloader
factory reset with
Code:
fastboot -w
fastboot reboot
sd_shadow said:
In Bootloader
factory reset with
Code:
fastboot -w
fastboot reboot
Click to expand...
Click to collapse
I'm on the bootloader screen (PWR/Vol-)
Computer does not show it connected, either in FIle Explorer or ADB.
veryspecialagent said:
I'm on the bootloader screen (PWR/Vol-)
Computer does not show it connected, either in FIle Explorer or ADB.
Click to expand...
Click to collapse
Window 10?
Yeah. It should remember this phone, since I used this computer to root it when I first got it a year and a half ago.
I used a different cable and got it to pick up the phone (as an unknown device) in Windows but NOT ADB, and the phone to realize it was connected (see last line on phone screen) but they're not talking.
If I boot it all the way up, either regular or recovery (root), it doesn't show at all on my computer.
Like I said, I'd be fine with wiping it, but can't even get to that option.
Install the moto drivers. If that doesn't work then make sure your using a usb2 port and not a usb3 port as its a known issue with moto phones.
I just ordered a new OEM cable.
Also ordered an OTG cable to see if I can force it to startup into a different mode that'll allow me to do something with it.
I'll update this thread once I'm able to test them out.
I got a new cable. My USB ports are not labeled, and my Moto drivers reinstalled.
After rebooting to the recovery screen, I plugged it in and apparently I have fastboot. I checked the bootloader logs and it says:
AP Fastboot Flash Mode (Secure)
Fastboot Reason: Volume down key pressed
USB connected
Windows doesn't pick up anything connected by USB. I can't restart to get root because then adb doesn't pick up the phone either because of the screenlock preventing me from hitting ok to trust my computer.
I'm asking the following because I can't find answers: Can you delete the screen lock file with the only bridge being fastboot, not adb. How can I do a factory reset if rebooting to recovery is our normal way of turnin gon the device with root access? Or would reflashing something work?
command line commands are a perishable skill and it's been a couple years since I did this stuff.
Thanks in advance.
To recap, I either need to be able to get into the directory to delete the pattern lock, or factory reset the phone.
I've tried the pattern lock 79 times, which means I have to wait 300+ seconds between tries. I think an error is causing that though.
Fastboot is my only option at this point as far as using commands goes. Rebooting recovery just reboots it with root permissions, but neither adb or Windows 10 picks it up. Using a brand new factory cord and tried every USB port on my computer, even the USB-C to USB-C. But I can't find anywhere that shows how to get into the directory using fastboot.
In Device Manager, I've been getting an error with Android ADB Interface (The device cannot start; Code 10). I uninstalled, reinstalled various drivers, killed adb.exe, etc., Still happening.
HOWEVER, Motorola ADB Interface is working just fine and goes away when I unplug my phone, returns when I plug it in. Only when it's in recovery/fastboot mode though.
I got into Safe Mode, but computer won't pick it up.
I can't get into Field Test Mode. I did reboot it into something else. I don't know what, but the screen was off and the home button was illuminated. EDL mode? I don't know. Neither my computer or adb read that anything was attached, and i can't figure out how I did it.
I also tried sideloading some pattern lock removers, but apparently you can't do that in fastboot.
Thoughts?
Just to close this out with a solution: I had forgotten that in order to get to the recovery menu, you have to hold the buttons when you reboot recovery. Didn't realize that until I was rooting my Moto e6.
Factory reset complete. No more pattern lock. Though since I've now tried rooting it 4 times with 4 different images and have not succeeded even though I had root before all this, I wish I could have realized the above and possibly gotten in and deleted the gesture.
Lesson learned.
Hold what buttons? I'm afraid I'm in same spot.
onefstfoknv6 said:
Hold what buttons? I'm afraid I'm in same spot.
Click to expand...
Click to collapse
Volume up button and power button
sd_shadow said:
Volume up button and power button
Click to expand...
Click to collapse
Just found this. Timing is everything apparently.
Press and hold the Volume Down and Power buttons simultaneously until the Android Recovery screen appears.
Press the Volume Down button to navigate to Recovery.
With Recovery displayed, press the Power button.
When you see the 'Droid' with 'No Command,' hold Power and tap Volume Up just once and immediately release both buttons.
Scroll to wipe data/factory reset by pressing the Volume Down button
Press the Power button.
Scroll to YES by pressing the Volume Down button.
Press the Power button.
The 'phone will wipe all contents.
Press the Power button.
The 'phone will now reboot to the initial setup screen.

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