Sound cutting out - Samsung Galaxy S7 Active Questions & Answers

Has anyone found a fix for the sound cutting out after a few seconds of a video or game? I have tried the soubdabout app, Turing the USB option off, disable Power save.. Still happening..
Sent from my SAMSUNG-SM-G891A using Tapatalk

I have the same issue sometimes, I've read around the web and it seems to be a mix of software and hardware related, I read a guy suggest removing and putting back the case (in case you have one) and I did that and the sound came back, haven't had the issue again.
Dakotahorse said:
Has anyone found a fix for the sound cutting out after a few seconds of a video or game? I have tried the soubdabout app, Turing the USB option off, disable Power save.. Still happening..
Sent from my SAMSUNG-SM-G891A using Tapatalk
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hudtwalcker said:
I have the same issue sometimes, I've read around the web and it seems to be a mix of software and hardware related, I read a guy suggest removing and putting back the case (in case you have one) and I did that and the sound came back, haven't had the issue again.
Click to expand...
Click to collapse
Hmm, I keep mine out of a case,.. Yeah I'm not sure what it is, it's a 50/50 between some say software and some say hardware. I would asume that software would of been fixed by now, either Samsung or 3rd party
Sent from my SAMSUNG-SM-G891A using Tapatalk

So I found a solution for the issue in my case, it does seem to be software but it's really weird cause the issue continues in any firmware, it started when I was on 6.0.1 PI2, then I flashed Nougat and had the same problem (I hated it and battery drain was killing me) I went back to 6.0 and changed to the PK2 version and the issue continued, it was really weird cause it would cut out in audio messages, games but not music, I also tried every single suggestion on every forum and post I could find EXCEPT the Soundabout app, today I gave up, installed soundabout, selected media to speakers and bam, problem solved, I still need further testing, but it seems ok for now, keep in mind that I also have "prevent USB audio routing" on and "Easy Mute" off.
Dakotahorse said:
Hmm, I keep mine out of a case,.. Yeah I'm not sure what it is, it's a 50/50 between some say software and some say hardware. I would asume that software would of been fixed by now, either Samsung or 3rd party
Sent from my SAMSUNG-SM-G891A using Tapatalk
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Click to collapse

Im trying the soundabout app now, I orginally had it set to automatic and was still having the issue, now I set it to speaker and so far so good.

as this worked for me but idk about others... I was told to remove all paired bluetooth devices (on/off doesnt matter) then go to settings>connections>more connection settings>nearby device scanning then turn off... worked for me... (sorry for zombifying an old post but as this is still current with mine and many devices i decided to help)

samsung galaxy s7
Hi. I drop my boyfriend phone today and the volume cut it off for a while. It's that because I drop it off? Or because of the headphones that I had it in...because after I took the headphones off its works but after starts and go again? Pleasee helppp....

Andra1997 said:
Hi. I drop my boyfriend phone today and the volume cut it off for a while. It's that because I drop it off? Or because of the headphones that I had it in...because after I took the headphones off its works but after starts and go again? Pleasee helppp....
Click to expand...
Click to collapse
Is anything still wrong? Or does the sound work both with and without headphones?

Hi. I dropped my phone and have the same problem now. Did you get any useful help?

Related

[PROBLEM SOLVED] MAJOR HEADPHONE JACK PROBLEM (Please help!)

UPDATE
I have flashed back to the STOCK ROM, plugged in my wired headphones and it doesn't present that problem anymore.
I guess it was the rooting method that caused that error to happen
--------------------
I've went through all of the threads that have headphones jack problems, but none of them seemed to match mine.
Every time I plug in my wired headphones and try to select a music player, the program will freeze for about 15 seconds, then it'll start responding again. About 2 seconds after it responds, the headset icon appears and I am able to listen to music. I haven't experienced any random fast forwarding, skipping, pausing, etc.
The ONLY problem AS OF NOW is that the phone freezes or when I select ANY music player when either its the default player, doubletwist, btunes, mixzing (when home) it DOES NOT respond until about 15 seconds, then shows the headset jack icon. Why doesn't it automatically show the headset icon once plugged in? & Why does the phone freeze? Can anyone help me with this problem?
I haven't tried connecting my phone to the auxilary in my car yet, but if there are any problems with that, I will post it.
PS: I've FULLY ROOTED my phone using this method -- http://bit.ly/b36V9j with NO CUSTOM ROMS INSTALLED. Root ONLY.
reflash to stock and try it
I feel like if I reflash to stock and that doesn't solve the problem, it would've been a waste of time. But, if you don't mind, can you point me in the direction of the stock rom please?
HTC Evo ROMs
it might be good, actually - if the problem still occurs then you can return/exchange the device. if the problem does not occur, then you know what the problem was.
strung said:
it might be good, actually - if the problem still occurs then you can return/exchange the device. if the problem does not occur, then you know what the problem was.
Click to expand...
Click to collapse
Exactly! And post back your results either way, so it might help someone in the future!
Waleezy said:
I've went through all of the threads that have headphones jack problems, but none of them seemed to match mine.
Every time I plug in my wired headphones and try to select a music player, the program will freeze for about 15 seconds, then it'll start responding again. About 2 seconds after it responds, the headset icon appears and I am able to listen to music. I haven't experienced any random fast forwarding, skipping, pausing, etc.
The ONLY problem AS OF NOW is that the phone freezes or when I select ANY music player when either its the default player, doubletwist, btunes, mixzing (when home) it DOES NOT respond until about 15 seconds, then shows the headset jack icon. Why doesn't it automatically show the headset icon once plugged in? & Why does the phone freeze? Can anyone help me with this problem?
I haven't tried connecting my phone to the auxilary in my car yet, but if there are any problems with that, I will post it.
PS: I've FULLY ROOTED my phone using this method -- http://bit.ly/b36V9j with NO CUSTOM ROMS INSTALLED. Root ONLY.
Click to expand...
Click to collapse
This fix is somewhat different than your issue because it involves skipping, etc. However if you don't have success with different headphones and after a factory reset, I would say review this link: http://androidforums.com/htc-evo-4g/98880-fixed-microphone-jack-problem.html
asrebel said:
This fix is somewhat different than your issue because it involves skipping, etc. However if you don't have success with different headphones and after a factory reset, I would say review this link: http://androidforums.com/htc-evo-4g/98880-fixed-microphone-jack-problem.html
Click to expand...
Click to collapse
There's no way im going to BEND anything on my phone.
I will flash back to the stock ROM, see if the problem persists, if so, then I know it may be a hardware issue. Might be forced to return if that is the case.
Waleezy said:
There's no way im going to BEND anything on my phone.
I will flash back to the stock ROM, see if the problem persists, if so, then I know it may be a hardware issue. Might be forced to return if that is the case.
Click to expand...
Click to collapse
I understand...just wanted to pass along the information and let you make the choice.
asrebel said:
I understand...just wanted to pass along the information and let you make the choice.
Click to expand...
Click to collapse
Yea, I saw that option, but thank you. I appreciate all of your responses.
Just a thought - do you have a skin/case that could be interfering with the headphone plug seating all the way in?
yeldnats said:
Just a thought - do you have a skin/case that could be interfering with the headphone plug seating all the way in?
Click to expand...
Click to collapse
No, the phone is naked. I'll be getting home shortly. I will flash back to stock and see if this corrects the problem.
ive had this problem as well, on the rom you get after using simple root. I just upgraded to froyo today (dual booting) and have not had the issue..
PS. froyo is a thousand times faster
If you still have the issue after flashing back to stock, try some headphones or a cable for your aux in that has gold ends. I've had nothing but problems with every cable I've used that didn't have gold ends.. but my new cable I bought for $7 that does have gold ends has worked perfectly.
kerms said:
ive had this problem as well, on the rom you get after using simple root. I just upgraded to froyo today (dual booting) and have not had the issue..
PS. froyo is a thousand times faster
Click to expand...
Click to collapse
Would you be so kind to link me to froyo please? Thanks.
http://forum.xda-developers.com/showthread.php?t=698350
xviiivx said:
If you still have the issue after flashing back to stock, try some headphones or a cable for your aux in that has gold ends. I've had nothing but problems with every cable I've used that didn't have gold ends.. but my new cable I bought for $7 that does have gold ends has worked perfectly.
Click to expand...
Click to collapse
My headphones have gold ends and so does my auxilary.
It's reflashing back to rom now, once it is done, I will update you guys.
kerms said:
http://forum.xda-developers.com/showthread.php?t=698350
Click to expand...
Click to collapse
I just read that the cameras do not work. I don't think I can flash to that ROM. I want a ROM that is blazing fast, has excellent battery life, has cameras working and apps with no problems.
Bumped for update.

[Q] [SOLVED] Galaxy Nexus speakerphone mode

I dropped my phones while skiing and some snow must have got in because now, when making or receiving calls, I can not hear the other side and they can't hear me unless I use speakerphone.
No media sounds play any more, however the phone notifications and alarm still work. I understand that perhaps the media speaker has broken but why is the microphone still working only in speakerphone mode?
Is there an independent microphone/speaker set for speakerphone?
There is nothing else wrong with the phone.
[EDIT] Another side effect is that the Google voice search was not working.
Install this: https://market.android.com/details?id=com.seb.audiotoggle
I think it will actually solve your problem. It did for me when the exact same problems started to bother me today after skiing as well!
You need to start it at every boot as it don't stick between reboots. Consider using a startup manager.
The problem seems to be a mix of hardware and software in the headphone jack, but I have not examined it much yet.
Thanks for the reply. The app you suggest should be very useful and I will download it anyway. However, this to say that the phone had fixed itself this morning.
I put the phone on charge overnight, and this morning, it asked for my sim unlock code, which I thought was very strange! But I entered the code that I had received from my network provider and now everything is working as it should.
It was probably something do with the remaining water inside the phone or possibly the cold temperatures.
Good to know! Maybe my phone fixes itself during the night as well
Still working?
Has the issue remained fixed for you? I ask because I have the same thing - the symptoms are that I can't hear anyone and they can't hear me, all media sounds are off, and the phone can't hear me.
I ran Tasker to monitor things, and the phone keeps thinking I plugged in headphones (with a mic), so that explains all the behavior. Running the headphone toggle app works temporarily - sometimes only a few seconds.
After doing a factory reset, sound would still come and go. With my Nandroid backup back on, same thing. I want to return it, and so I put everything back to stock, and noticed that now the bootloader is locked again, the issue is gone (for now).
I just wanted to keep the discussion going because I can't even tell if it's hardware related or not, and other people probably have this problem, and it takes some snooping to realize it's the headphone connector (vs sound settings, speaker issues, etc.). It could be a short (my guess) but now that it's working today I can't return it as the tech would probably claim nothing's wrong. I also already used up the one return my stupid carrier allows, so I'd rather fix it myself if it's software-related, instead of sending it out for repair.
I still have this problem, even after cleaning the headphone plug. My guess is that this is a hardware problem affecting only a few. It makes the phone pretty much useless, as you can't hear the other part talking, so I made myself a software fix that resets the sound routing the the default speaker on every boot and incoming and outgoing call. I guess I can share the apk-file if anyone is interested.
Give it a try: ----
Can release source if you are interested, but I am currently in a car getting ready for a ski weekend
I am also having this problem with my Galaxy Nexus. I would be interested in seeing the source, if you are still up for releasing it.
VingInMedina said:
I am also having this problem with my Galaxy Nexus. I would be interested in seeing the source, if you are still up for releasing it.
Click to expand...
Click to collapse
See attachment for source, I also added a compiled apk file in the zip-file. You can open the project in Eclipse if you want.
Thanks for posting the source. I was able to work with it fine.
I've replaced my Nexus with a new one under warranty. Hopefully this one won't have the same problem.
Melhouse said:
See attachment for source, I also added a compiled apk file in the zip-file. You can open the project in Eclipse if you want.
Click to expand...
Click to collapse
Worked for me. Still hoping that Negri will replace my phone though.
Melhouse said:
I still have this problem, even after cleaning the headphone plug. My guess is that this is a hardware problem affecting only a few. It makes the phone pretty much useless, as you can't hear the other part talking, so I made myself a software fix that resets the sound routing the the default speaker on every boot and incoming and outgoing call. I guess I can share the apk-file if anyone is interested.
Can release source if you are interested, but I am currently in a car getting ready for a ski weekend
Click to expand...
Click to collapse
Thanks for releasing this! It works great!
I was going out of my mind trying to figure out what was going on. I was unlocked, rooted in stock 4.02 when this started to happen. I thought it was bad signal quality because i only noticed it when I stopped being able to make calls and use voice dialer. I only listen to music with a headset, so never even noticed that it wasn't working with the speaker til I tried to play a youtube video.
I actually upgraded to stock 4.04 with new FA2 radios and thought I had cured it, only to have it happen again. When I read this I tried resetting all my notification sounds (Handcent, et al) hoping somewhere there was a conflict, but still couldn't find it. I'm using NOVA launcher - wonder if there's something in there?
Anyhow, I gave up since your audiojack.apk works great! Someday when I have time I'll go back to troubleshooting to see where the problem is coming from.
Thanks again!
Works temporarily
Melhouse said:
See attachment for source, I also added a compiled apk file in the zip-file. You can open the project in Eclipse if you want.
Click to expand...
Click to collapse
This worked, but the OS will eventually think the headphone is plugged in again and I have to press the "Force Speaker phone" button again. I wonder if there is an event that is fired every time the OS thinks the headphones were plugged in? If so, that event can be captured and code could look to see if the headphones are turned off by the user and ignore the event.
Wired Headphone Routing Fix
Melhouse said:
See attachment for source, I also added a compiled apk file in the zip-file. You can open the project in Eclipse if you want.
Click to expand...
Click to collapse
If you want the same routing fix as audiojack but have it done automatically in a service try this.
There is an issue with a lot of Galaxy Nexus where the OS thinks the headphone is being plugged in and unplugged on its own. Try this free application to resolve it:
Search Google Play for Wired Headphone Routing Fix
The birth of SoundAbout...............................
dmwoods said:
If you want the same routing fix as audiojack but have it done automatically in a service try this.
There is an issue with a lot of Galaxy Nexus where the OS thinks the headphone is being plugged in and unplugged on its own. Try this free application to resolve it:
Search Google Play for Wired Headphone Routing Fix
Click to expand...
Click to collapse
Nice! What events do you listen for?
I have another problem. When i'm in a call and i swich to speakers the person i speak can't here me...if i switch back he can here me again. I don't know what is the problem i don't think that are two microfhones one for speakers mode and one for normal mode...Maybe a software problem but i wipe and flash another rom and kernel i tryed 2 or 3 roms and kernel and i have the same issue. Now i'm on AOKP B32 with Franco Kernel 135. Anyone have this problem?
android.intent.action.HEADSET_PLUG
Melhouse said:
Nice! What events do you listen for?
Click to expand...
Click to collapse
android.intent.action.HEADSET_PLUG
6jaipur6 said:
I have another problem. When i'm in a call and i swich to speakers the person i speak can't here me...if i switch back he can here me again. I don't know what is the problem i don't think that are two microfhones one for speakers mode and one for normal mode...Maybe a software problem but i wipe and flash another rom and kernel i tryed 2 or 3 roms and kernel and i have the same issue. Now i'm on AOKP B32 with Franco Kernel 135. Anyone have this problem?
Click to expand...
Click to collapse
I am having the exact problem that you are. I am running a different ROM though, but the same issue.
ddub1 said:
I am having the exact problem that you are. I am running a different ROM though, but the same issue.
Click to expand...
Click to collapse
Have you solve your problem?
can't install the audiojack.apk because I'm still on Android 4.0.2 and min SKD is 15, could anybody port it to sdk 14?
Melhouse said:
See attachment for source, I also added a compiled apk file in the zip-file. You can open the project in Eclipse if you want.
Click to expand...
Click to collapse
Worked for me on Verizon GN. Verizon already has a replacement on the way... guess I should've done more extensive searching for a fix first!
Spoke too soon. Seems as though the screen doesn't shut off while I am on a call. Guess I'll give the replacement a try after all.

Headphones cause Desire Z to Freeze

Hi guys, I have a strange problem and I couldn't find any Qs and As to it in the forum so I thought I'd post it up and see if someone can help me figure this problem out.
I was running EliteMod and out of nowhere this problem arose.
Whenever I put in my headset the phone would become unresponsive/frozen, and on the odd occasion it would work, but after a few minutes would randomly restart.
I thought it may have been the rom so I flashed another.
I'm now running Cyanogenmod 9 ICS beta 10 and the problem is still apparent.
I'm at a loss of what it could be.
Any help would be great.
Cheers
Edit:
I should add that when I reflashed Cyanogenmod 9, I put the headphones right at the start when setting up a fresh google account on startup, still the same result. Which is why it has me so confused. It came up at random, and a fresh flash won't get rid of it.
kozij said:
Hi guys, I have a strange problem and I couldn't find any Qs and As to it in the forum so I thought I'd post it up and see if someone can help me figure this problem out.
I was running EliteMod and out of nowhere this problem arose.
Whenever I put in my headset the phone would become unresponsive/frozen, and on the odd occasion it would work, but after a few minutes would randomly restart.
I thought it may have been the rom so I flashed another.
I'm now running Cyanogenmod 9 ICS beta 10 and the problem is still apparent.
I'm at a loss of what it could be.
Any help would be great.
Cheers
Edit:
I should add that when I reflashed Cyanogenmod 9, I put the headphones right at the start when setting up a fresh google account on startup, still the same result. Which is why it has me so confused. It came up at random, and a fresh flash won't get rid of it.
Click to expand...
Click to collapse
I had this same problem for two different reasons with two different phones.
The first time, which seems unlikely for you, was a problem with DSP Manager that comes with CM9 causing my phone to crash and restart.
The second is manufacturer error. The phone has a titanium case, and due to some errors in assembly, when I would plug in headphones, the system would freeze and restart. Because I still had warranty, I had it replaced and the problem disappeared.
If you have a multimeter there are ways to check for a short, but I'm not sure if you are familiar with this.
Hope this helps!
Ahh I see.
I guess that would make the most sense... a hardware fault.
I'm out of warranty so I guess no more music via this phone.
Thanks for the advice
blutooth
Sent from my HTC Vision using xda premium
kozij said:
Ahh I see.
I guess that would make the most sense... a hardware fault.
I'm out of warranty so I guess no more music via this phone.
Thanks for the advice
Click to expand...
Click to collapse
If you still want to try and find a solution, get some electrical tape (or another strong insulating tape) and cut off a thin strip lengthwise (about 0.8-1cm width x 3-4 cm length) and tape it to the top of the headphone plug on your headphones so that it blocks any contact with the titanium.
demkantor said:
blutooth
Sent from my HTC Vision using xda premium
Click to expand...
Click to collapse
I use a pair of Bluetooth headphones and a Bluetooth-enabled car radio. But alas, if you care a lot about your sound quality, then Bluetooth certainly is *not* the way to go.
But if you care that much about audio quality, you would have a dedicated device which uses all it's processing power for playback, right?

Phantom ring through auxiliary line?

I don't even know how to begin to troubleshoot this because it happens once in a blue moon, but when it does happen, it is annoying as hell. Every now and then, when I connect my phone through the auxiliary port to play music, there will be a phantom ring that persists even as the music is being played. It's kind of a quiet ring.
Disconnecting and reconnecting the auxiliary cable does not fix the issue. The only way I can make this go away is by rebooting my phone. What in the world is this and has anyone else ever encountered this? I'm losing my mind thinking maybe the ringing is in my head, but others who have been in my car when this happened can confirm that I'm not a lunatic.
raphytaffy said:
I don't even know how to begin to troubleshoot this because it happens once in a blue moon, but when it does happen, it is annoying as hell. Every now and then, when I connect my phone through the auxiliary port to play music, there will be a phantom ring that persists even as the music is being played. It's kind of a quiet ring.
Disconnecting and reconnecting the auxiliary cable does not fix the issue. The only way I can make this go away is by rebooting my phone. What in the world is this and has anyone else ever encountered this? I'm losing my mind thinking maybe the ringing is in my head, but others who have been in my car when this happened can confirm that I'm not a lunatic.
Click to expand...
Click to collapse
I read something about this. Some say the .10 update fixed the issue, and as a work a round placing a call resolves it or a reboot WITHOUT fastboot checked. At work atm and cant look up the references for that sorry, just what i remember.
I nvr had it on mine yet and it seems to happen when switching in/out of 4g/3g modes as well.
I've had this happen only once. Only it was over bluetooth while streaming audio to my car stereo. Had to reboot to get it to stop. WIERD!
carm01 said:
I read something about this. Some say the .10 update fixed the issue, and as a work a round placing a call resolves it or a reboot WITHOUT fastboot checked. At work atm and cant look up the references for that sorry, just what i remember.
I nvr had it on mine yet and it seems to happen when switching in/out of 4g/3g modes as well.
Click to expand...
Click to collapse
i had it happen on my dna! but it only happened when i was out of signal, barely into 3g! it stopped when i put it in airplane mode and a reboot!
Well I'm glad it's not just me who has experienced this, but is there any way to completely resolve the bug? It's pretty annoying when it happens and even more annoying that it's difficult to replicate.
raphytaffy said:
Well I'm glad it's not just me who has experienced this, but is there any way to completely resolve the bug? It's pretty annoying when it happens and even more annoying that it's difficult to replicate.
Click to expand...
Click to collapse
Are you on the latest software and if so can you try airplane mode when this occurs ?
Sent from my Nexus 7 using Tapatalk 4
dottat said:
Are you on the latest software and if so can you try airplane mode when this occurs ?
Sent from my Nexus 7 using Tapatalk 4
Click to expand...
Click to collapse
From what i seen on the VZW forums the only way to kill the sound is a re-boot or make a call of some kind.

Notification sound disappear

Randomly my notification sound disappear.
No problem with the rest of the phone, if I reboot there's no problems.
I've not found a way to restore sounds except a reboot that is trivial and unacceptable twice a day.
Someone has this problems?
Any idea?
My wife's phone won't ring sometimes. She has to reboot as well.
ruckstande said:
My wife's phone won't ring sometimes. She has to reboot as well.
Click to expand...
Click to collapse
It's probably a software related problem.
She was using something connected with bluetooth or using spotify?
No Spotify. The last time something was connected via Bluetooth would have been 8 hours prior on her way home from work.
did you guys find out the cause? it happens to my mom as well. seems like an app might be the problem. but I don't know which one.
thanks
No, I can't figure out why. I've tried with n7player and, same problem.
Could be headphones ? I really don't know but, this phone is really disappointing.
Happened again yesterday, using n7 and headphone but, I've done a call using earphones so, could be a earphone issues that not restore correct audio channel after headphone are unplugged?
In this case, is there a way to reset only audio avoiding a full reboot?
anybody figure this out? super annoying lol..
In my case it happens after I disconnect from Bluetooth hands free
Happens to me every day. I thought it was an app but I doubt it now. I have a n5 and n5x set up identical, non rooted, all stock, same apps.
5X looses audio all the time. Twice a day maybe. Annoying is an understatement.
I've got the same issue. Anyone come across a solution yet?
Sent from my Nexus 5X using XDA-Developers mobile app
I'll keep you guys posted but for some odd reason, I feel it's candy crush that causes the problem. My mom plays it alot and she told me it wasn't working. I did everything (but reboot of course). Then i noticed the only app open was candy crush so I swiped it to close it. and boom.. it started ringing again. idk if it's coincidence but I'll check again if she tells me its not ringing.
NJ_RAMS_FAN said:
I'll keep you guys posted but for some odd reason, I feel it's candy crush that causes the problem. My mom plays it alot and she told me it wasn't working. I did everything (but reboot of course). Then i noticed the only app open was candy crush so I swiped it to close it. and boom.. it started ringing again. idk if it's coincidence but I'll check again if she tells me its not ringing.
Click to expand...
Click to collapse
I don't play games. It happens every time I start a call from my wearable. No other problems but, I can't solve avoiding a reboot.
Someone can tell me please a way to report a bugreport to google? Becouse I can reproduce the bug so, probably I could be useful. But I don't know how to sumbit a complete bug report, with all necessary info.

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