Samasung J2 not able to connect with PC? - Samsung Galaxy J2 Questions & Answers

Hello i h' a relatively new phone Samsung J2 which is just 9 month old.
I didn't have this problem before, but i do now. My Samsung will not want to connect with Pc anymore.
I am using Wondershare MobileGo 7.9.2 just 2-3 hours back i was able to connect and i had to remove the USB cable in n out quite a few times. But it did connect and during that time there was this message called "RSA key fingerprint" and the option to "Always allow from this computer" option, which i had check marked; and pressed ok.
But after 1-2 hrs, i tried to connect with the pc again (just to see if it works) and i don't see the "RSA fingerprint" display option anymore. I believe it is only a one time job, once you check mark the " Always allow from this computer" option. The mobile with the Wondershare MobileGo software would recognise the hardware and the drivers would have been preinstalled after i went through the above mentioned process. I can't think of any other way. Is there any thing that i can do to make it connect with pc.
Thank you for taking out the time to read this post, any suggestion is welcomed.
ps: There is also an option to "Revoke USB Debugging authorization" option, which i didn't mess up.
The USB Debugging option is turned on so i can connect with the pc.
I always had this kind of situation with this mobile in the past too.
Any suggestion welcomed.

Related

Active Sync Problems with Tmobile TP2

I have ActiveSync 4.5 on my laptop and set my TP2 up to Sync with my work's Exchange Server OTA and it's working fine. I then went to setup AS (USB) on my laptop so I could drag files over but it won't connect. It just keeps trying to connect then just stops and I get an error on my PC saying it couldn't connect to the device.
Anyone else have this problem or know how you might fix it? I looked at the other AS threads and didn't see anything that worked for me. I have killed AS and Soft Reset my phone but to no avail. The computer recognizes that the TP2 is plugged in but won't connect. The Allow USB connection is checked on the phone's AS too.
Thanks,
Had the same problem and deleted MS active sync then reinstalled it and it worked now if I can only figure out how to change the soft keys I'll be happy
Well I uninstalled and reinstalled but to no avail. Does / did your TP2 automaticlaly make a network connection when you connected it via USB?
Lance
When you connect your phone, just choose the File Transfer mode! It's faster and doesn't use ActiveSync. You should be asked that when you connect USB.
I think something is up with the laptop as I connect my phone now and it doesn't even charge. I'm going to remove active sync again, and then reboot and see if that fixes anything.
I'll look for the file transfer mode. My 16GB MicroSDHC doesn't come until today (if I'm lucky) so i'm still ahead of the curve on most of this.
Thanks,
Lance
Robertsonland said:
I think something is up with the laptop as I connect my phone now and it doesn't even charge. I'm going to remove active sync again, and then reboot and see if that fixes anything.
I'll look for the file transfer mode. My 16GB MicroSDHC doesn't come until today (if I'm lucky) so i'm still ahead of the curve on most of this.
Thanks,
Lance
Click to expand...
Click to collapse
Try a new USB cable. My USB cable broke on me a few days ago. Or try a new USB port, or a new computer. It should be charging. That means that your USB connection is bad, not ActiveSync.
Go to your Device Manager on your computer.
Look in Mobile Devices.
Find your phone
Right click on it.
Uninstall the driver.
Unplug the USB cord.
THen plug it back in.
It will go thru the installing process again.
I know this b/c I have done it too many times. hth.
Simple fix
Goto the start menu>Setting then to the Connections tab at the bottom.
Select USB to PC
UNCHECK Enable faster data synchronization.
ActiveSync should work with your PC again.
johnreden said:
Goto the start menu>Setting then to the Connections tab at the bottom.
Select USB to PC
UNCHECK Enable faster data synchronization.
ActiveSync should work with your PC again.
Click to expand...
Click to collapse
I'm going to try this with the issues I've been having, seems like it might work.
Activesync has been randomly losing connection to the phone and sometimes the phone will stop charging. I've tried 2 different usb cables including 1 I've used for a long time with no similar issue.
Once, I've even been connected to Activesync and seen the phone stop charging. This phone seems to be similar to the MDA in that the hardware has to go through the operating system to charge the battery. Ugh, once my MDA battery was so dead that I couldn't start the OS and thus couldn't charge the battery, that was fun manually connecting wires to the battery terminals to get enough charge that I could start the OS.
cabranscom said:
Go to your Device Manager on your computer.
Look in Mobile Devices.
Find your phone
Right click on it.
Uninstall the driver.
Unplug the USB cord.
THen plug it back in.
It will go thru the installing process again.
I know this b/c I have done it too many times. hth.
Click to expand...
Click to collapse
Yup agreed, that works, I have the similar issue my ActiveSync sometime disconnected itself. Performed the above steps, then it never happened again.
I can't find "Mobile Devices" in Device Manager on XP. Is that tip just for Vista?
Also I have unticked the "Enable Faster Data Synchronisation" but still I can charge but not get a USB data connection.
Any other tips!

Unable to connect phone to computer

Hi everyone
For the last couple of days I've been having trouble with getting my computer to recognize my phone. When I connect it, the usual red/orange LED starts glowing, but there's no reaction from the computer. Neither does the phone show any signs of having connected. The usual "choose which connection type you want box" doesn't pop up, and there really aren't any signs of having connected, other than the charging LED.
I've tried reinstalling Windows Mobile Device Center, tried switching cables, I've checked the connection settings on the phone, but can't find any irregularities there, so I'm a bit lost here. Do you have any thoughts?
For the record, I have a Rhod100 and I'm using Win7 64-bit, as well as Ubuntu 10.04 64-bit.
Have you unchecked the faster connection?
Start > Settings > Connections > USB to PC. Uncheck the enable faster connection. My win7x64 didn't wanna connect until I did that.
By "the faster connection" you mean the Storage Card mode right? If that's what you mean, then yes, I have unchecked it.
I have chosen the ActiveSync option, and have also enabled the option to always ask which connection type I want upon connection, however the box never pops up :/
Thanks for your reply
SindreHansen said:
By "the faster connection" you mean the Storage Card mode right? If that's what you mean, then yes, I have unchecked it.
I have chosen the ActiveSync option, and have also enabled the option to always ask which connection type I want upon connection, however the box never pops up :/
Thanks for your reply
Click to expand...
Click to collapse
Activesync is the one that uses faster data sync, not storage card.
I know that the USB has a problem of going out for some people, so it could be an issue with that....have you tried to connect via bluetooth??
burtonsnow8 said:
Activesync is the one that uses faster data sync, not storage card.
I know that the USB has a problem of going out for some people, so it could be an issue with that....have you tried to connect via bluetooth??
Click to expand...
Click to collapse
If the box isn't popping up, there is a problem with the USB connection try a different cable; if that doesn't work, take a magnifying glass and examine the phone USB connector - them may be some bent pins in the connector. If so, GENTLY straighten them out.
ActiveSync is picky anyways even if you have a good usb connection. On my xp compuer, if I want to connect without doing the setup (which I usually do, if I dont then it forces a push email account onto my phone if I sync), I have to hit the connect button in the activesync window. It flashes roms flawlessly, but disconnects often while file browsing. On my dads vista pc, it browses files perfectly but I have tried everything possible but cannot flash from it using wmdc. I would definitely try it on a different computer if I were you, your computer might just be acting funny
I just had the same problem and i tried all the fancy things you people are talking about.Its a manufacturing fault and needs warranty replacement of the board.noting else will work.
SindreHansen said:
Hi everyone
For the last couple of days I've been having trouble with getting my computer to recognize my phone. When I connect it, the usual red/orange LED starts glowing, but there's no reaction from the computer. Neither does the phone show any signs of having connected. The usual "choose which connection type you want box" doesn't pop up, and there really aren't any signs of having connected, other than the charging LED.
I've tried reinstalling Windows Mobile Device Center, tried switching cables, I've checked the connection settings on the phone, but can't find any irregularities there, so I'm a bit lost here. Do you have any thoughts?
For the record, I have a Rhod100 and I'm using Win7 64-bit, as well as Ubuntu 10.04 64-bit.
Click to expand...
Click to collapse
start the phone up in bootloader mode (powering on the phone with the volume -down pushed). The tricolor screen should come up with the word "serial" in blue in the white area. Then plug in the USB connector,that will tell yuou if your port is really bad. If not it will change "serial" to "USB"
Still if you haven't flashed it then send the thing in now, HTC honors warranties based on serial numbers so you don't have to deal with tmobile, but only if your phone is NOT hardspl'd or flashed with a third party custom ROM
I had the same problem on an htc diamond. It needed to go back and have the board replaced.
The fault is caused by connecting the phone to an in car charger and then starting the engine.
Took a while to happen.

[Q] WMDC connection to Win 7 x64

I have a HTC Touch Pro 2 (US Cellular) and trying to connect via USB to Windows 7 Ultimate x64 OS. I have several times to install, uninstall, re-install and still no go. I found a few posting searching Google and nothing specific has help.
When plugging in cable, the phone is recharging. Unable to recognize or show up in Device Manager. I have successfully connect phone to PC by using Bluetooth but not able too at all with the USB cable. Tried several other cables and still same issues of not connecting.
I am sure it has something to do with drivers. however can't find any specific driver for the OS and Phone.
I have tried other combinations such as other USB ports, unchecking the box "Enable faster data synchronization" Reinstalling WMDC 6.1, uninstalling, rebooting, hard-reset, soft reset, etc.
So I am at the point of just throwing the phone across the room. I seem to recall about having problem another time and same issues, but was able to find solution. Unfortunately, not able to now. Please HELP!!
Please email me at <removed>
First, I edited your email out. That will surely get picked up by spambots, and you'll have a LOT of spam in your inbox.
Second, when you plug it in, you should see a popup on the phone in WinMo. Should give you a few choices, depending on ROM - choose "ActiveSync". If you don't get these choices, simply unplug-replug.
If you set it to "always" do something - like USB mass storage mode or something, you might have to modify the registry. I haven't used WinMo in so long, I don't even remember how to get it back to that menu which gives you the choices... I never check that box anyways, I always want to choose.
Thanks
Thanks for the email protection.
I receive nothing when plugging in the phone via USB No popup on phone nor PC
PyracyPyrate said:
Thanks for the email protection.
I receive nothing when plugging in the phone via USB No popup on phone nor PC
Click to expand...
Click to collapse
It's on the phone.
Did you unplug/replug? If it doesn't pop up for me at first, I do this and it ALWAYS pops up...
UNLESS of course you've told it to "always" do something like USB mass storage - this is the piece I cannot remember how to setup...
What ROM are you on?
arrrghhh said:
First, I edited your email out. That will surely get picked up by spambots, and you'll have a LOT of spam in your inbox.
Second, when you plug it in, you should see a popup on the phone in WinMo. Should give you a few choices, depending on ROM - choose "ActiveSync". If you don't get these choices, simply unplug-replug.
If you set it to "always" do something - like USB mass storage mode or something, you might have to modify the registry. I haven't used WinMo in so long, I don't even remember how to get it back to that menu which gives you the choices... I never check that box anyways, I always want to choose.
Click to expand...
Click to collapse
PyracyPyrate said:
Thanks for the email protection.
I receive nothing when plugging in the phone via USB No popup on phone nor PC
Click to expand...
Click to collapse
Go to the Settings Tab in HTC Sense and click on the right softkey and select All Settings. Then select Communications and select USB to PC and check the box that says ask me what I want to do when I connect.

HTC M9 Connecting to Computer Problem

Hey Guys,
First of all, I am a new member here my name is Salem and its an amazing forum.
Anyway, I have a slight problem with my HTC M9 while connecting it into my laptop. First, when I connect it, the mobile starts charging, and it gives me no option as to change it to Media Transfer or anything... even it gives me "Slow Charging" Error, and my laptop is detecting nothing, as if nothing happened, nor its searching for any drivers...
I went to developer menu and used USB Debugging, and selected USB configuration as MTP, and it didn't work...
I installed HTC Sync to get the drivers, and it is the same.
Can you guys help me? because I wanna root the phone and I tried various Auto Root applications without using the PC and they didn't work. Thank you guys
No signal from the laptop probably means you have a faulty USB cable. Most likely a break in one of the data wires.
Try another good quality usb 2.0 cable.
Beamed in by telepathy.
Same issue. Tried multiple cables
I have the same issue. When I try to plug into any PC a slow charging message pops up but the phone won't give me the option to connect to PC. I have turned on USB Debugging and selected MTP (Media Transfer Protocol). Please help!
I am with TPG. Android 6.0 HTS 7.0 Software number 3.35.617.12
I only bought this phone a week ago and it updated when I turned it on.
jaystarrs said:
I have the same issue. When I try to plug into any PC a slow charging message pops up but the phone won't give me the option to connect to PC. I have turned on USB Debugging and selected MTP (Media Transfer Protocol). Please help!
I am with TPG. Android 6.0 HTS 7.0 Software number 3.35.617.12
I only bought this phone a week ago and it updated when I turned it on.
Click to expand...
Click to collapse
Most likely a crap or broken cable. Other cables, other sockets, other pc's are all worth a try.
You should leave the usb port in "charging only". When you successfully connect to a pc the phone will prompt you to allow data transfers to that computer.
I know this because mine does it. I'm sick to death of the effing thing promting me to connect to my xbox one when all i want to do is charge the effing thing... My phone is set to charging only.
I suppose rom choice will affect it too. Mine is rooted stock 6.0.
Beamed in by telepathy.
Still have same problem
I still can't connect my M9 to my PC. Still have slow charge message come up and no option to connect to PC. My work around has been transferring files using WiFi. However, now I need to do a presentation using scrcpy and will probably have to get a new phone. I'm tmepted not to buy HTC again. Pretty frustrating and no fix found on the internet...

Connecting to PC - not recognised on Win10

Had my A70 since July time, no issues so far, except for now. First time I needed to connect to my PC, Win 10 comes up with the 'WIndows didn't recognise the device' error. Have tried 2 different USB cables thinking it might be that but no different. Then I plugged my partners identical phone into the PC and it recognised it straight away so am assuming that there's no issue with the PC itself in terms of drivers etc. USB configuration/connections settings on both phones are identical, i. e. 'Transferrring files'. Tried Developer options with USB debugging on, I get connection sounds but eventually the error message on the PC. Anyone had similar or any ideas what the issue with my phone might be because i'm stumped?
OK, sussed it. With phone connected to PC I turned it OFF. Then turned it on again still connected. PC recognised something as an ADB device and said I needed to restart the PC, which I did. On restart, Device manager showed a Samsung Mobile USB Composite device connected but still didn't show in Windows Explorer. I disconnected the phone from PC and then plugged it back in again, this time I got a message on the phone asking me if I wanted to allow connections, I pressed 'Allow' and there it was.
Didn't have to do this with my partners phone so have no idea why mine should be any different!

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