google play services issue & nougat issue - One (M9) Q&A, Help & Troubleshooting

Hello all.
After 5 years of having a HTC One s it was time for an upgrade. I upgraded to the HTC m9. I am having 2 issues first is that I cannot find a version of Google Play services to work on my phone. I can find an old version where I can access the play store but I can not open any other google related apps due to an error saying that google play services needs to be updated. Any time I update I get the warning that google play services has stopped working. I have tried clearing the cash and resetting app preference but with no luck. I am on stock 6.0. What build version of the app should I be on?
On a second issue I can not update to nougat as the install fails at 25%. The screen changes to a red triangle with a line and the phone reboots and nothing has changed. Also if I go to update again the file seems to be gone as I have go download again.
Please contact if you need any more info or if you can help please.
Thanks

Found out I'm not the only person with this issue. No fix found yet tho I'm afraid.
https://community.o2.co.uk/t5/Andro...y/Android-7-on-HTC-One-M9/td-p/1038970/page/5

Related

[Q] Google Maps Update fails

I just got my Nexus and wanted to run the Google Maps 6.0 update. I noticed the update doesn't even show up in the market by default, only when I seach for the Maps App and click on it, it shows the Update Option. However when it tries to install the update an error shows up saying the Packet-Signature is wrong. Tried it a couple of times, rebooted and so on. Nothing helped.
So far I haven't been able to find anything on the Internet regarding this error and the Nexus. Is it only me?
You are not alone. I got the same problem. Maps and Google + cannot be updated.
Sent from my Galaxy Nexus using XDA App
The Maps 6.0+ update and the latest G+ update both worked fine on mine the other day.
Maybe clear the cache in the market app?
I just got my Gnex 2 hours ago. Maps updated fine for me.
try clearing cache/data for the market app.
Seems to be a problem with the first German handsets which were sold with the already installed patch (and unlocked bootloader). Someone in another forum wrote that it seems like Samsung put their own version of Google apps on which results in this wrong signature message.
one solution would be
https://plus.google.com/u/0/100306073783323857197/posts/C1n3KpuYTEp
another solution would be to install the google factory image
http://groups.google.com/group/android-building/msg/43c3a418144fc6c5?pli=1
and then the patch yourself. This solved also the problem for many german users.
Or just wait a bit until a new OTA update hopefully fixes the problem Samsung or anyone else caused who preinstalled the patch for some German handsets.

[Q] Google play services have stopped working

Hi,
Last night my asus zenwatch stopped working and displayed the error message stating that google play services have stopped working, and from that moment i haven't been able to do any actions on my watch apart from powering off the device. i have contacted google for troubleshooting any they couldn't help me. so i was wondering if you could help me to fix this problem
thanks in advance
Peachy2015 said:
Hi,
Last night my asus zenwatch stopped working and displayed the error message stating that google play services have stopped working, and from that moment i haven't been able to do any actions on my watch apart from powering off the device. i have contacted google for troubleshooting any they couldn't help me. so i was wondering if you could help me to fix this problem
thanks in advance
Click to expand...
Click to collapse
It's normal for it to say that when it's stopping Play Services to install a new version. (Mine did that a few days ago.) Maybe you've gotten it into a bad state by powering it off while it was in the middle of trying to update? You might try uninstalling Play Services on your phone, then reinstall it, and give the watch some time to transfer and install it there.
CSX321 said:
It's normal for it to say that when it's stopping Play Services to install a new version. (Mine did that a few days ago.) Maybe you've gotten it into a bad state by powering it off while it was in the middle of trying to update? You might try uninstalling Play Services on your phone, then reinstall it, and give the watch some time to transfer and install it there.
Click to expand...
Click to collapse
Same problem, android wear force to use newest google play service, but after the google play service transfered to the watch, it stopped working and disconnected:crying:
Just do a factory reset on the watch. When first turning it on at the first Asus screen swipe down diagonally from right to left. This will start it in recovery mode. From there follow on screen prompt to navigate to wipe data and restart.
I have same problem to, from first time i conecting this zenwatch to my zenfone 2
I've tried many ways, and then the last i did...
- Uninstall Android ware ( that updated )
- I try to install android wear oldest version from apk miror that 1.1.1.2113877
- reset my zenwatch and try to conect with oldest android wear
I am so happy that always conect to my zenwatch
- Update firmware my zenwatch
- after finish, i try to uninstall old android wear and install again from play store (updated),
- this work until now...
It works like a charm...
Thx a lot.

[Q] Yet another Google Play Services Error 491 help request, but...

I've tried all of the fixes I've found but nothing works.
I was running rooted stock 4.4.2 and then upgraded to 5.02. (the new UK release from SamMobile). Everything works fine, except Google Play Services. Initially I got the 492 error but cleared that. Now, no matter what I try, it just keeps popping up.
I have TWRP 2.8.7.0 recovery and I have a TWRP back-up from a month ago.
Anyone any new ideas? (apart from delete account reboot, delete cache, data, force stop Google Play Services/Store)
Please?
Pretty please?
Check your time and date.
John.
When you get that error it usually asks you to update google services. Always does for me when I reload lollipop and fixes it every time.
Or just download from the link below.
You need to go to apps settings and check the version number of Google services. You need the last 3 numbers in brackets. Probably 436 if you're on lollipop.
http://www.apkmirror.com/apk/google...ices-7-5-74-1997312-436-android-apk-download/

Google Play services 8.1.02 messed up my phone - can't roll back

Hi everyone,
I updated my Google Play Services to the file discussed here: http://www.androidpolice.com/2015/08/30/google-play-services-v8-1-begins-rolling-out-to-prepare-for-android-pay-changes-variant-naming-scheme-for-lollipop-devices-and-more-apk-teardown-download/
It completely messed up my phone and google play services keep crashing. I've tried rolling it back to factory (settings>apps) but one of my device administrators keeps preventing me from doing so - Android Device Manager. I keep trying to deactivate as an admin to no avail - I keep tapping "deactivate" and nothing happens.
I'm totally stuck.
Hopefully this is an easy fix...?
UPDATE - I've managed to uninstall Google Play Service's updates (putting it back to factory) but now I'm getting constant pop-ups saying that it's crashed, and now Google Play Services doesn't show up under Settings>Apps.
eboy_gb said:
Hi everyone,
I updated my Google Play Services to the file discussed here: http://www.androidpolice.com/2015/08/30/google-play-services-v8-1-begins-rolling-out-to-prepare-for-android-pay-changes-variant-naming-scheme-for-lollipop-devices-and-more-apk-teardown-download/
It completely messed up my phone and google play services keep crashing. I've tried rolling it back to factory (settings>apps) but one of my device administrators keeps preventing me from doing so - Android Device Manager. I keep trying to deactivate as an admin to no avail - I keep tapping "deactivate" and nothing happens.
I'm totally stuck.
Hopefully this is an easy fix...?
Click to expand...
Click to collapse
Because its getting crashed, you'll have to wait a bit for android device manager become inactive..
You can stay with marshmellow google service(hopefully) with thismethod to prevent crash..
Go to app, clear cache/data all google related app (google service,google play,google keyboard, google contact/calendar sync) for contact and calendar its better to backup 1st as its might get wipe..
Lastly..go to account &sync, delete your google account..
Reboot, try login again with play store.
For some reason when I go to Accounts & Sync>Pick my google account>three dots>remove account nothing happens...?
EDIT - All is well now. Just had to give things time to unsync and reset. Thanks @faizalotai!!
eboy_gb said:
For some reason when I go to Accounts & Sync>Pick my google account>three dots>remove account nothing happens...?
Click to expand...
Click to collapse
After reboot?? is your google play able to download apps?
Be careful manually updating Google Play Services from some .apk website. There are many different specific versions and if you install the wrong one, you are like OP....in a pickle. Best to just wait on the OTA from google to hit your phone.
Thanks for getting me out of my mess everyone.
I've been running rooted android for a long time (since HTC Desire Z/G2) and I've never had a problem installing a Google Play Services APK until today.
I haven't been having much luck with the G4 so far - I bricked my first one messing with the build.prop, now this - makes me nervous to update to a 10F build.

Some apps not updating or installing on Google Play (EMUI 11.0.0.140 - EVR-L29)

Hi,
Anyone getting an error on Google Play Store installing apps or app updates? Some weeks ago one of my installed apps had an update and when installing it gave an error -- no error code as far as I could see. The update continued to be listed every time I went to the Store and stayed there. Finally I decide to uninstall / install the app hoping it would fix the issue. But no, then I couldn't install the app all together, producing the same error. I've contact the developers and after some weeks they replied saying it was an issue on Google's Store. I've reach Google which after investigating, are not aware of any similar problem. I've also done all the procedures recommended in such situation like cleaning cache, data, ... from Google Store; removing and adding back Google ids on the devices, nothing. Unable to solve this I finally gave up some days back.
Yesterday, the problem started with another app update. I see the update, click install, it downloads, starts installing, gives an error and goes back to be listed in the available updates...
Any help welcome.
Thanks.
Same thing happened to me, the reason is Google Play, I uninstalled Google play since my Chinese version didnt come with one, I then had to use a third party installer and installed the newest Google play and everything went back to normal and was able to install all the apps I havent been able to in the last 2 months but didnt care enough to figure it out until last week when I got fed up.
Hi,
Thanks for the inputs.
I've the EVR-L29 running Google services so I can only remove the updates from the Store, data and cache; which I did but didn't solve the problem. I also removed Google user, reboot, and added it back. Issue still persists...
I've contact Google and seems they are not aware of any similar problem. At least that was the feedback I received.
I do see a couple of comments of other users of the app I can't install with the same problem; someone with a Xiaomi and another user with a Huawei phone.
Any ideas? Thanks.
The only thing I can go by is what occurred to me I couldn't install chipotle app or anything, it took uninstalling it, I do know there is a command to uninstall apps and there was an app as well, been awhile but if memory serves me right, the app you used to find the location was App inspector then you had to uninstall it through and adb command line. I would check to see what version of Google Play you have installed. The version I installed that fixed my issue was version 25.4.20-21

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