Related
Has anyone noticed that, for all its pixel density, there is some really poor-looking emphasis on edges? Lots of places throughout the stock UI, fonts, icons, etc, will have their edges brighter than the rest of the object. What's more is this is not uniformly applied, so you wind up with some words or icons having this edge detection going on, and in other places, things look properly "flat".
Frankly it makes this "beautiful" screen look really ugly, since the UI it displays looks really ugly.
You may be talking about the over sharpening issue that's been discussed to death on these forums. Hopefully LG fixes it with an OTA update, or we get it fixed with ROMS.
Slash8915 said:
You may be talking about the over sharpening issue that's been discussed to death on these forums. Hopefully LG fixes it with an OTA update, or we get it fixed with ROMS.
Click to expand...
Click to collapse
Hoping for an OTA fix is a pipe dream. LG will not fix this since they will consider that they put a lot of hard work in to over sharpen their UI. Not your UI, their UI, for their phone. Not your phone. So that will never get fixed.
That, combined with the hilarious decision to put the buttons on the back, which no software can address, just kind of leaves some glaring issues. Issues? No, too soft a word. Let's just call them what they are. Errors. Errors in judgment, errors in design, whatever. They got it wrong.
courtlandj said:
Hoping for an OTA fix is a pipe dream. LG will not fix this since they will consider that they put a lot of hard work in to over sharpen their UI. Not your UI, their UI, for their phone. Not your phone. So that will never get fixed.
That, combined with the hilarious decision to put the buttons on the back, which no software can address, just kind of leaves some glaring issues. Issues? No, too soft a word. Let's just call them what they are. Errors. Errors in judgment, errors in design, whatever. They got it wrong.
Click to expand...
Click to collapse
Glad you like it.
americasteam said:
Glad you like it.
Click to expand...
Click to collapse
courtlandj said:
Hoping for an OTA fix is a pipe dream. LG will not fix this since they will consider that they put a lot of hard work in to over sharpen their UI. Not your UI, their UI, for their phone. Not your phone. So that will never get fixed.
That, combined with the hilarious decision to put the buttons on the back, which no software can address, just kind of leaves some glaring issues. Issues? No, too soft a word. Let's just call them what they are. Errors. Errors in judgment, errors in design, whatever. They got it wrong.
Click to expand...
Click to collapse
You knew the buttons were on the back before you bought it so the error is yours if you find there placement an issue.
I think the screen is fantastic and don't have the problem you speak of.
Sent from my LG-D855 using Tapatalk
Lol, buying a device with buttons on the back...just to come on xda and complain about buttons on the back? Okie
As far as the screen sharpness, they do need to address it somehow because black text are indeed awful (not to the point i will complain about them awful though)
Should have done your homework before buying a device that OBVIOUSLY came with buttons on the back though...considering it was flashed all over the internet so you cannot say "oh i bought it and realized buttons were on the back" lol
MaximoMark said:
You knew the buttons were on the back before you bought it so the error is yours if you find there placement an issue.
I think the screen is fantastic and don't have the problem you speak of.
Sent from my LG-D855 using Tapatalk
Click to expand...
Click to collapse
You have it, it just doesn't bother you. Good for you, my eyes are pretty sharp though and don't need LG's help in that regard. Button placement? Sure. Sure I knew that beforehand. That does not mean it's my error. It's still LG's error. See, I can't really use this thing before I purchase it. They have display models in stores, but the backs (and often the sides) are covered in whatever anti-theft anchoring the store uses. It's not until I get the device home, have it in my pocket, that these usability errors can really make themselves felt. It didn't bother me while the device was in my hand, I thought, well, maybe I will just learn, in time, where my fingers should go. Fine.
But then, and imagine this scenario as being one I cannot replicate in a store with a demo model, the phone was laying face side up on my desk, and I wanted to turn the volume down. Or I wanted to turn the screen off. I can do that without picking the phone up with just about all other phones in the world. Inconvenient. This is a small issue! This is not a big deal. But. But I paid $600 for this, I am not supposed to have to put up with some minor inconvenience, is how I see it. For their flagship phone, the top of LG's current heap, they shouldn't have got any "small issues" wrong. But they did. They got this wrong. And while people replying to this thread seem to want to forgive LG, and that is your prerogative, I refuse to do so.
Doesn't your phone have knock code to switch the screen off? Or have volume controls in the notification area?
Sent from my LG-D855 using Tapatalk
Anyway, the screen looks terrible and the big beautiful screen is the biggest selling point (or am I wrong on this? some argue camera...).
I wouldn't return the phone because the buttons were on the back and yes, "lol", I knew they were there before, during, and after purchasing it.
The big beautiful screen turning out to be not very beautiful, now that, that I could return a phone over. There's not even an option to disable the over-sharpening. Tell me that is not a design failure.
Why is this thread even in existence? This topic been covered elsewhere and not to mention the rest of the post are off topic.
Sent from my LG-D851 using Tapatalk
shook187 said:
Why is this thread even in existence? This topic been covered elsewhere and not to mention the rest of the post are off topic.
Sent from my LG-D851 using Tapatalk
Click to expand...
Click to collapse
Not in terms of the screen looking not very great.
courtlandj said:
Not in terms of the screen looking not very great.
Click to expand...
Click to collapse
You mean the sharpening?
Sent from my LG-D851 using Tapatalk
shook187 said:
You mean the sharpening?
Sent from my LG-D851 using Tapatalk
Click to expand...
Click to collapse
I have found that the stock theme/wallpapers/icons etc don't do the device any favors. Tweaking these things made the phone much more tolerable for me.
shook187 said:
You mean the sharpening?
Sent from my LG-D851 using Tapatalk
Click to expand...
Click to collapse
Including but not limited to. Sharpening is an issue, but since you cannot disable it, and since it is not by default enabled across all text rendering, not in all apps, etc, it's not uniform. The UI winds up non uniform. The entire graphical feel of it seems mixed and weird. So it made me feel like the display itself was not that great. I actually wondered if there was something physically wrong with my screen. Or, since it was not a uniform problem, was it only one part of the screen that was perhaps damaged or something.
courtlandj said:
You have it, it just doesn't bother you. Good for you, my eyes are pretty sharp though and don't need LG's help in that regard. Button placement? Sure. Sure I knew that beforehand. That does not mean it's my error. It's still LG's error. See, I can't really use this thing before I purchase it. They have display models in stores, but the backs (and often the sides) are covered in whatever anti-theft anchoring the store uses. It's not until I get the device home, have it in my pocket, that these usability errors can really make themselves felt. It didn't bother me while the device was in my hand, I thought, well, maybe I will just learn, in time, where my fingers should go. Fine.
But then, and imagine this scenario as being one I cannot replicate in a store with a demo model, the phone was laying face side up on my desk, and I wanted to turn the volume down. Or I wanted to turn the screen off. I can do that without picking the phone up with just about all other phones in the world. Inconvenient. This is a small issue! This is not a big deal. But. But I paid $600 for this, I am not supposed to have to put up with some minor inconvenience, is how I see it. For their flagship phone, the top of LG's current heap, they shouldn't have got any "small issues" wrong. But they did. They got this wrong. And while people replying to this thread seem to want to forgive LG, and that is your prerogative, I refuse to do so.
Click to expand...
Click to collapse
First, to your last post, the hardware buttons no software can address?
Tweaksbox can, they are hardware buttons like all others, it doesn't matter where they are on the device.
Turning the device off while flat on the table? Double tab the statusbar (yes, works with every launcher and in any app).
Sound: volume slider within notifications?!
If it's that much of an issue for you, swap it, simple as that, i do like having the buttons on the back, why? I can't press them by accident while gaming and i love the feel of having just the edges while in hand.
Last but not least, the oversharpening is your point, i don't really notice it and really like the screen, but that doesn't matter, that's just me, but anyways I'm pretty sure there will come an update for it, if not, that's xda, the bootloader unlock is almost released, there will be a fix for that, because, you know what, it's our device and we can mod the hell out of it if we like to. Every flagship has it's flaws, there isn't any perfect device on the market, if those of this device bug you too much, swap it for another, maybe those flaws you can stand.
Gesendet von meinem LG-D855
Buttons on the back is not an ERROR its lg DESIGN go to the lg 2 you will see, it wasn't thought over night...do not place your dislike on lg "error"
over sharpness been talked to death as it is. I never understand why people complain, don't like something return it. Its that much of an issue? return it. since I have gotten the phone I have only touched the volume keys for one, and only one thing....to take screen shot. Knock on puts the phone on for me, a simple double tap. If I want to be fancy, I can use the knock code or w.e the hell they call it. I only need my volume on two things, silent, vibration and sound...if its too loud notification is there to reduce it or voila...the buttons on the back a simple press will fix it.I do not need to move my hand in any weird kind of a way to do anything, I do not accidently have to press on the volume keys like i have done so many times.
The screen is beautiful without auto brightness. The oversharpness is batter of taste...you will either like it or you will hate it. You obviously hate it so very simple, return the phone instead of beating on the same dead horse. The screen is awful? we knoooooooooooooooooow from xda and all over the net and all over google + and every social media....the text are sharp? we knoooooooooooooooooooow...go return the phone.
mgbotoe said:
Buttons on the back is not an ERROR its lg DESIGN go to the lg 2 you will see, it wasn't thought over night...do not place your dislike on lg "error"
Click to expand...
Click to collapse
I feel that it is an error.
mgbotoe said:
over sharpness been talked to death as it is. I never understand why people complain, don't like something return it. Its that much of an issue? return it.
Click to expand...
Click to collapse
You are complaining about my complaints. I never understand why people complain about other people complaining. Don't like my complaint, ignore it. It's that much of an issue? Close your browser. :silly:
And with that, reported. We don't need another repetitive, argumentative thread that goes nowhere.
Than get rid of the error and return the phone like you said, no custom rom will fix that itch for you. Stop being a statistic of the list of people beating on the same dead horse.
Good luck on your future ventures I HOPE you do far more research on your next phone hunt huh? You rarely post in this forum as it is according to your junior status, member of 2011. Let hope the next post you choose to do about that phone wont result in something like this
Tootles
---------- Post added at 10:50 AM ---------- Previous post was at 10:48 AM ----------
meatlocker said:
And with that, reported. We don't need another repetitive, argumentative post that goes nowhere.
Click to expand...
Click to collapse
Thanks, i got lost in this lil banter. Lol see ya
I've had Honor 7x for about a week now and I love the phone. I experience no lags or any other issues except one. Touch screen sometimes acts up and is not responsive and sometimes I have to touch the same spot like two or three times to get it to work and it's so frustrating.
The only way that I'm able to make it work well as it should again is by restarting the phone, and then it's all good until next day or so.
Have you guys noticed the same symptom?
May I Ask....
pcaseiro said:
I've had Honor 7x for about a week now and I love the phone. I experience no lags or what so ever except one issue, touch screen sometimes acts up and is not responsive and sometimes I have to touch the same spot like two or three times to get it to work and it's so frustrating.
The only way that I'm able to make it work well as it should again is by restarting the phone, and then it's all good until next day or so.
Have you guys noticed the same symptom?
Click to expand...
Click to collapse
Short Answer For Me.. No.
Are you still within your return period ? Swap it out for a new one.. and see if it's any better.
If Not... Sell It.
Didnt have any issue as such..
Get it checked..
I am having the same issue now I believe. Phone worked great for about two weeks then started having screen issues. I have to push a little harder and slower than normal or touches don't want to register. The buttons along the bottom and the pull down menu at the top of the screen seem especially bad. A reboot clears it right up for a time. I'm past the return period so I have to send it in for a warranty repair. Were you able to get the issue resolved with your phone? I'm a little worried with it being a sort of intermittent issue they won't be able to reproduce the issue and won't fix it.
Yes it is buggy !
pcaseiro said:
I've had Honor 7x for about a week now and I love the phone. I experience no lags or any other issues except one. Touch screen sometimes acts up and is not responsive and sometimes I have to touch the same spot like two or three times to get it to work and it's so frustrating.
The only way that I'm able to make it work well as it should again is by restarting the phone, and then it's all good until next day or so.
Have you guys noticed the same symptom?
Click to expand...
Click to collapse
Hi,
Yes, I'm also facing the same issue and thinking that removing the tempered glass may help.
Also, there are lags and lack of responsiveness in this device time to time and I don't feel it as a Hardware issue. Its just that if you are not used to clearing out apps from recents, unlike 90 percent of the other users and if you ever felt the phone's hardware/software competent enough to handle those by itself and at the same time, maintaining the performance, then you are wrong.
Now after a good 2 months of usage, I can say that we will have to wait for a slim pure AOSP rom for this device to please us. Its not at all a balanced device and indeed its a total flop. I feel no joy( and sometimes want to throw it on the wall also) in using it now because of these 3 issues :
1. Time to time lag/hanging - due to not clearing recents frequently - Since I do not believe it is really required for a phone with 4GB ram and Kirin, equal to SD 652 processor. My OP2/ Mi Max and all others used to be much much better than this piece of sh**.
2. Touch not snappy and feels like less responsive for a fast user. May be perfectly fine for the one's using it in a relaxed way.
3. Notification quick reply screen timeout because of not recognising it as an active function.
- From a quite unhappy first time honor user !
I got in touch with customer service and they advised me to factory reset it.
After that phone actually felt better with no issues.
However, I was still within the 15 day return window and I didn't want to take the chance, I sent it back and bought another one.
With the new phone all I can say is that I love the phone. No touch screen issues, no lag what so ever, it is extremely fast and even after I cranked it up with apps it didn't get any slower. I can say that it's faster than my broken Nexus 6p.
Love it
Glad you got a new one sadly I missed my return window. I tried a factory reset and only installed a podcast app different from the one I normally use and actually Uninstaller a few factory apps like Facebook, Instagram and couple Google apps docs and sheets. Still had the issue after some use. Always seems to happen after 20-30 minutes of phone calls. I have contacted support and will most likely be sending it in. I'm getting the b140 update as I type this and the change log says "Performance optimization changes has been included in the current software" so maybe that will fix it. What are the odds. Is it hardware is it software I don't know but I would think if it were hardware a reboot wouldn't make the issue go away for a while but that's probably flawed logic. Also I'm using the US variant (L24) 32gb/3gb.
Touch Screen Issuess
pcaseiro said:
I've had Honor 7x for about a week now and I love the phone. I experience no lags or any other issues except one. Touch screen sometimes acts up and is not responsive and sometimes I have to touch the same spot like two or three times to get it to work and it's so frustrating.
The only way that I'm able to make it work well as it should again is by restarting the phone, and then it's all good until next day or so.
Have you guys noticed the same symptom?
Click to expand...
Click to collapse
I was having a touch issue, but changed in the settings-Smart assistance-touch disable mode (un toggled it)
Well it's been a couple of days since I received the b140 update and so far my screen hasn't acted up. I'm not 100% sure it's fixed but so far so good.
jmjj27551 said:
I was having a touch issue, but changed in the settings-Smart assistance-touch disable mode (un toggled it)
Click to expand...
Click to collapse
This seems to have resolved my issue also. Thanks for the tip!
Since it seems software related, and I imagine this 'feature' is to detect whether you 'meant' to touch the screen or not, it would make sense that this is potentially the problem. In my case especially, I would describe the issue as it seems like my screen falls asleep if I take too long between interactions.
Edit: this actually didn't resolve the issue
-tg
Unfortunately after further testing the issue persists. Most noticeable in clash of clans, Facebook, Snapchat, other slightly higher resource usage apps.
tjg06c said:
Unfortunately after further testing the issue persists. Most noticeable in clash of clans, Facebook, Snapchat, other slightly higher resource usage apps.
Click to expand...
Click to collapse
Still digging in on this, I enabled Show Taps from the developer options and the malfunctioning taps actually do show up when they occur. I sent an email to support 2 days ago with no response yet. Will probably have to call I guess. womp.
-tg
got my phone more than 15 days ago, issue started becoming more prevalent this past week. notably when i'm playing rhythm games (lol). thought ir was the tempered glass screen protector but its now happening with a film/wet application protector. i can't replicate it consistently either. would be interested in updates, this is really frustrating.
sgchrom said:
got my phone more than 15 days ago, issue started becoming more prevalent this past week. notably when i'm playing rhythm games (lol). thought ir was the tempered glass screen protector but its now happening with a film/wet application protector. i can't replicate it consistently either. would be interested in updates, this is really frustrating.
Click to expand...
Click to collapse
I still haven't received an email response, however if you go to the site via mobile you are presented with a live chat option during their business hours (listed on the site https://www.hihonor.com/us/support/index.html). I used that to arrange the repair return for the phone. They don't simply replace it which is kind of frustrating, so I guess it's back to my trusty nexus 5 for a week or two. ?
-tg
i've done some looking around -- i know this thread is much older than the recent UI update, but it looks like the most recent update has messed up the touch sensitivity completely. loads of people are complaining on the hihonor forum. hoping this'll be something they can fix with a patch.
really hoping that i won't have to send it in, this is a replacement for my old phone since the charge port was completely shot. so i'd have to buy a new phone anyway...
thanks for the update, hope this all gets fixed soon!
This appears to be related to the most recent update. That is when it started becoming more of an obvious issue.
Oreo will fix this surely... I had same but now its fixed ?
Touch sensitivity
I'm having the same issue, my screen touch is not sensitive I used to have moto g4 it's been a couple of yrs since I bought it even that screen touch sensitivity is better than this. But overall features camera screen everything is good except the touch sensitivity, I need to click everything a couple of times to respond and even while texting I'm missing out some letters. BTW I won't use any screen guard or tampered glass and it's been a week since I'm using honor 7x.Apart from the screen sensitivity issue I'm damn satisfied with the product.
Thanks,
Aditya
verma.arun833 said:
Oreo will fix this surely... I had same but now its fixed
Click to expand...
Click to collapse
I can also confirm that this is a software issue and is resolved by the Oreo update (currently beta, link below), at least for my case of ghost taps registering on different parts of the screen than what I am actually touching. I've been running Oreo for a week now and this is definitely the phone I was hoping for when I bought it :good: I've been emailing details regarding this issue with a member of their beta support team and it has been relayed to development. Hopefully they can/will release a hotfix for nougat in the meantime.
Oreo is currently in beta. The forum post regarding beta enrollment :
https://forum.xda-developers.com/honor-7x/how-to/how-to-beta-test-emui-8-0-oreo-based-t3757323
I used to have similar problems, particularly when I try to scroll by sliding it would actually open the link if there is one where I first touched. Also writing was difficult on SwiftKey, it would jump over and behaved as if I hit enter.
I joined oreo beta and upgraded yesterday, all these problems seem to have disappeared. Fingers crossed, will wait and see a few more days.
Hi all,
I have recently been noticing ghost scrolls, where I would be slowly scrolling downwards, say, in the XDA app or reddit app, and randomly it would scroll quickly upwards when I lift my fingers. I was thinking this was a hardware issue so I got a replacement device on the way. However, I saw this https://www.reddit.com/r/GooglePixel/comments/7rczu2/scrolling_up_when_scrolling_down/.
Has anyone else been experiencing the same thing? I posted a vid and pic https://imgur.com/a/ny8fT. The second pic is touch input trace enabled in developer options, you can see there was a ghost long fast drag down to the bottom below the navbar.
Have been away from XDA for a while, please let me know if I am going against any rules about posting images hosted on other sites.
I wonder if something like this is what causes Twitter to randomly show me a different tweet when I tap on one. (maybe it's doing a phantom scroll briefly).
Sent from my Pixel 2 XL using Tapatalk
Devhux said:
I wonder if something like this is what causes Twitter to randomly show me a different tweet when I tap on one. (maybe it's doing a phantom scroll briefly).
Sent from my Pixel 2 XL using Tapatalk
Click to expand...
Click to collapse
yep, thats happened to me a few times before as well. Not twitter specifically, but in reddit I would click on a post, and somehow I would end up on some random other post like 2 post below it, and if I hit back once, I get to the post I originally intended to click on instead of the subreddit list.
So there must be some sort of ghost touches/scrolls on finger release, causing the unintended post to be queued up just before the intended one.
I'm surprised there hasn't been more people bringing up this issue (assuming this is indeed a software 8.1 issue and not an isolated issue in the touch panel).
Reddit has done that to me too, come to think of it.
Agreed that it's surprising we aren't hearing more of this. Makes me wonder if I should do a warranty swap.
Sent from my Pixel 2 XL using Tapatalk
Devhux said:
Reddit has done that to me too, come to think of it.
Agreed that it's surprising we aren't hearing more of this. Makes me wonder if I should do a warranty swap.
Sent from my Pixel 2 XL using Tapatalk
Click to expand...
Click to collapse
Yea, I have a replacement device on the way, but after hearing a few others experiencing the same issue, I'm starting to think it might not be a hardware issue after all.
ethantarheels123 said:
Yea, I have a replacement device on the way, but after hearing a few others experiencing the same issue, I'm starting to think it might not be a hardware issue after all.
Click to expand...
Click to collapse
definitely doesnt sound like a hardware issue.. ive experienced this on more devices than the p2xl and more so on stock.. u also might get it when ur data lags..
on the available custom roms i cant say i remember the last time it occurred.. either way, it cant be that bad to even remotely consider replacing it
elliwigy said:
definitely doesnt sound like a hardware issue.. ive experienced this on more devices than the p2xl and more so on stock.. u also might get it when ur data lags..
on the available custom roms i cant say i remember the last time it occurred.. either way, it cant be that bad to even remotely consider replacing it
Click to expand...
Click to collapse
Oh really? Have you only experienced this on 8.1 only, or also 8.0? I had the pixel 2 xl back in October/November on 8.0 and didn't experience any of this. I just repurchased the 2 xl several days ago and immediately noticed it within the first few hours of playing around with it.
I think it definitely is a software bug, if not a hardware issue. The touch input trace shows a ghost drag of a perfectly straight line to the bottom of the touch panel with an incredibly high Yv, I got one as high as 179. Normal hard flick scrolling would top out at around 30 or 40, so definitely something fishy going on here, whether it's software or hardware.
It happens for me like between 5 and 10 times within half an hour to an hour, and they are usually annoying enough where I lose my place where I was scrolling.
ethantarheels123 said:
Oh really? Have you only experienced this on 8.1 only, or also 8.0? I had the pixel 2 xl back in October/November on 8.0 and didn't experience any of this. I just repurchased the 2 xl several days ago and immediately noticed it within the first few hours of playing around with it.
I think it definitely is a software bug, if not a hardware issue. The touch input trace shows a ghost drag of a perfectly straight line to the bottom of the touch panel with an incredibly high Yv, I got one as high as 179. Normal hard flick scrolling would top out at around 30 or 40, so definitely something fishy going on here, whether it's software or hardware.
It happens for me like between 5 and 10 times within half an hour to an hour, and they are usually annoying enough where I lose my place where I was scrolling.
Click to expand...
Click to collapse
prolly 8.1.. i got mine around december late nov. pretty sure its software related.. they had an issue with touch on the lockscreen right?
It seems like so many touch issues with 8.1 release. For this reason, I am still using 8.0.
https://productforums.google.com/forum/#!msg/phone-by-google/FfzV1578L8Q/1HcWw3CCAQAJ
https://issuetracker.google.com/issues/70344455
ethantarheels123 said:
Yea, I have a replacement device on the way, but after hearing a few others experiencing the same issue, I'm starting to think it might not be a hardware issue after all.
Click to expand...
Click to collapse
Any update with the replacement device? I am having the same sporadic ghost scroll: I'll be scrolling down a page on reddit or slickdeals app (happens with other apps as well), and randomly it'll perform a strong up-scroll... I notice it more often when I lay in bed on my side, and have the screen orientation locked to portrait, resting the phone on the bed horizontally...
ayoraider07 said:
Any update with the replacement device? I am having the same sporadic ghost scroll: I'll be scrolling down a page on reddit or slickdeals app (happens with other apps as well), and randomly it'll perform a strong up-scroll... I notice it more often when I lay in bed on my side, and have the screen orientation locked to portrait, resting the phone on the bed horizontally...
Click to expand...
Click to collapse
Replacement device has the same issue, so this is definitely a software bug. Hopefully Google fixes it soon in the next patch update.
Nexus 6P here. I started getting these ghost touches with the last security update. 8.1 is the problem, not a solution.
My mom has the same issue of touch on places she doesn't touch, on Pixel XL.
Could it be the same?
Here is a video about it that I took, just by scrolling in the settings screen:
https://drive.google.com/file/d/1JCsTuMDvMNHh0CO7sF7yoLFT26uNIhUp/
It's a bit hard to reproduce, but it occurs eventually.
Has anyone tried to use Android P, and see if it helps?
Anyway, I've reported about this here too:
https://forum.xda-developers.com/pi...h-pixel-xl-t3807188/post76879468#post76879468
Any fixes yet?
I know this is old, but I wanted to know if anyone found a fix for this. I eventually found an Oreo 8.1 Rom that I like and this is the only issue that's bothering me.
Please vote, lets see how many user has this problem. (I know the Q/A topic contains similar topic but w/o voting)
My problem is similar. Yes when I pinch or zoom with two fingers it gets a little wonky but nit too terrible. My issue is with the setting "accidental touch" not working. My screen keeps turning on when in my pocket. Tired of companies putting out buggy defective JUNK!
As much I'd like to get this phone seeing so many people have this issue is stopping me from buying it. Guess I'll have to wait for samsung to address that they're putting out a fix for this.
After I put a tempered glass screen protector on it I've had no issues. They have pushed an update to the FE in Germany to address the issue but it's not pushed in the US yet.
teegale said:
After I put a tempered glass screen protector on it I've had no issues. They have pushed an update to the FE in Germany to address the issue but it's not pushed in the US yet.
Click to expand...
Click to collapse
I am glad you don't have the issue, because not everyone has it. Actually, I have put the latest DBT (Germany) latest firmware version on the phone a few hours after it was available, but unfortunately, it has NOT solved the issue, as I described it in this video.
carlosmeldano said:
I am glad you don't have the issue, because not everyone has it. Actually, I have put the latest DBT (Germany) latest firmware version on the phone a few hours after it was available, but unfortunately, it has NOT solved the issue, as I described it in this video.
Click to expand...
Click to collapse
Just tried that test. I guess I do have it but have never noticed it.
Unbelievable i also have issue with my Australian s20 fe, did not noticed this until I run the touch screen test. Unfortunately I have not received any updates firmware yet to see if Samsung fix them or not.
I had this issue too but with 1ATJ5 update which i received 2 days ago the problem solved
I'm surprised what take Samsung so long to release the updates to the rest of the world when its clear the problem happen to a lot of regions.
I have had too Multitouch issues. I have it returned. I have Pixel 5 now.
Was S20 Fe 5G red DE region.
I just bought US t-mobile model and I do have the crossing lines in that blue screen test app. However I haven't experienced any issues in my day-to-day use.
I have the Exynos version with november patch here in Brazil, the issue is present.
Fast catch in PoGo is a nightmare since we need to use 2 fingers to do it.
Exynos with latest patch, no issues on normal usage, only a few crossing lines on the test app.
Just ordered the FE 5G (Snapdragon).
Will update it and run some tests. Should be here in a week.
Hopefully they fixed it or will fix it with Android 11/OneUI 3.0
Is it really a software issue that can be fixed or Samsung just trying to cover it up?
Bl4cK_Pho3niX said:
Is it really a software issue that can be fixed or Samsung just trying to cover it up?
Click to expand...
Click to collapse
I saw some posts on reddit that claimed it was fixed with the latest software but I don't know how true that is as I haven't tried it myself yet.
Hopefully it's something that can be fixed via software. I've gone through PLENTY of Samsung devices and the hardware is always of good quality, even on their lower end devices.
I very recently got the Exynos version, CSC is SEB, ran touchscreen tests, no problems at all.
I don't know if it's touchscreen related or maybe screenprotector that i applied, but after using this phone for a bit more I notice that sometimes it doesn't register my touches. For example in pogo when I spin a ball suddenly it stops tracking as if i lifted my finger and yeets the ball somewhere to the side. Similar with HP:WU, sometimes it doesn't track my casts. :/
mxxcon said:
I don't know if it's touchscreen related or maybe screenprotector that i applied, but after using this phone for a bit more I notice that sometimes it doesn't register my touches. For example in pogo when I spin a ball suddenly it stops tracking as if i lifted my finger and yeets the ball somewhere to the side. Similar with HP:WU, sometimes it doesn't track my casts. :/
Click to expand...
Click to collapse
Did you you enable increased sensitivity?
My Note 10+ be a mess if I wasn't using that and accidental touch protection. If you're running Pie you can also download the app Double Tap which works great with almost zero battery usage.
The case also makes a big difference as naked I hate this phone; in the Bolt case it's great and it helps to prevent accidental screen touches while making it easy to hold.
Don't be too hasty to ditch Pie for Q... Pie is a fast, stable and a relatively secure OS.
With Q comes the cursed scoped storage.
Make sure to cure isn't worse than the disease.
blackhawk said:
Did you you enable increased sensitivity?
My Note 10+ be a mess if I wasn't using that and accidental touch protection.
Click to expand...
Click to collapse
Yes, I tried both in all combinations.
blackhawk said:
If you're running Pie you can also download the app Double Tap which works great with almost zero battery usage.
The case also makes a big difference as naked I hate this phone; in the Bolt case it's great and it helps to prevent accidental screen touches while making it easy to hold.
Don't be too hasty to ditch Pie for Q... Pie is a fast, stable and a relatively secure OS.
With Q comes the cursed scoped storage.
Make sure to cure isn't worse than the disease.
Click to expand...
Click to collapse
This phone never shipped with Android 9 so irrelevant.
And the problem is not accidental touches. The problem is it stops tracking.
Could you guys please test something out for me on your S21 FE phones? In Chrome (or any web browser) try scrolling up or down slowly, then hold your finger still and release it from the screen. Your goal is to avoid scrolling the page at all when you release your finger.
For me, the screen often scrolls when I release my finger. My phone seems to be detecting subtle movements in my finger as I release it from the screen, and incorrectly interpreting that as a scroll action. I'm starting to worry that this is a software bug. Is anyone else experiencing this?
I have the same problem, but it kind of started after the protective glass sticker.
I dont have this issue. Scrolling is working fine even with a tempered glass
You are right. The same thing happens to mine, when I lift the finger slowly, the phone scrolls erratically. I said it before in another post but I absolutely know that thie S21 FE does not have the same snappy, scrolling speed that I had on my S21 Ultra. It is a 120hz display, no doubt about it, but something is making it seem laggy or erratic sometimes.
Yeah, I have the same behavior on mine, but I thought that's normal, that's how Samsung One UI manages the scroll. Never had a Samsung until s21 FE, came from a OnePlus 7T.
Still, what's the problem with this behavior? Why does it bother you?
I dont have this issue. Scrolling is normal for me.
do you have any updates on this? I have the same issue.
None. I'm guessing Samsung might of used the same manufacturing process as on the S20 FE (which had the ghost touch issues) and in order to fix it they made some software modifications to the screen sensitivity. So it might be the panel is flawed or purposefully made to feel less flaghsip to make us buy the ultra ) I'm rambling I know, but in this day and age, I think these companies can do such things. I vividly remember not having any display issues on the S21 Ultra and I remember holding both the S21 Ultra and the S21 FE and scrolling up and down. OneUi felt so right and fluent on the Ultra, I have no idea why. On the FE, even when I am typing words I often have spelling errors and typing feels very uncertain and laggy.
I've made a screen recording in 60 fps using scrcpy and the touch debugging enabled while viewing a grid paper PDF.
You can clearly see on many swipes where there is a random 1 or 2 sample points extra when the finger lifts off. It seems to be mostly triggered when trying to do precise movements, like trying to align the grid to the edge.
It's great that we have proof regarding the touchscreen, however I am not sure what we can do to solve it. You could show it to samsung support but I doubt they will recall every single unit and fix it if it's a hardware issue.
I wrote to Samsung support, but they didn’t give me a clear answer, they said that this is a feature of the phone. I think you need to write a lot to Samsung support so that they fix it with an update
BOOS1A said:
I wrote to Samsung support, but they didn’t give me a clear answer, they said that this is a feature of the phone. I think you need to write a lot to Samsung support so that they fix it with an update
Click to expand...
Click to collapse
Can you screenshot or copy the reply? I got a generic "we will forward this to engineers" reply
xl_bobby said:
Can you screenshot or copy the reply? I got a generic "we will forward this to engineers" reply
Click to expand...
Click to collapse
That's exactly what they do all over the world. I think they know very well what they are doing. Why bother with defects that only a small percent of people actually perceive. I find this to be really annoying and frustrating. I have no idea what to do to get through them. They do the same thing with the HDR function too. It's always on, you can clearly see it in action after every photo but they'd rather send you to the service center than admitting they know about it and that it is something they did on purpose. Most probably they are going to brush it off and hope people forget about it while new phones will take over the attention of the customers.
I dont have this "feature".... S21FE snapdragon Czechia 6/128
I just got my s21 FE and I'm having this issue. It's annoying. As a scroll webpages, the page hops up after I lift my finger. It's been happening all day. I really hope attention could be brought to this and that it's fixed in an update.
TheNexian said:
I just got my s21 FE and I'm having this issue. It's annoying. As a scroll webpages, the page hops up after I lift my finger. It's been happening all day. I really hope attention could be brought to this and that it's fixed in an update.
Click to expand...
Click to collapse
Are you on June update? I'm trying to reproduce it on June update but I can't, it seems to be fixed.
neinfricatu said:
Are you on June update? I'm trying to reproduce it on June update but I can't, it seems to be fixed.
Click to expand...
Click to collapse
I just got the June update a few minutes ago. In these few minutes of use, I *seem* not to be having the touchscreen issues anymore. But I'll update if that changes. Thanks.
TheNexian said:
I just got the June update a few minutes ago. In these few minutes of use, I *seem* not to be having the touchscreen issues anymore. But I'll update if that changes. Thanks.
Click to expand...
Click to collapse
Can anyone else confirm? I am trying very hard not to update the S21 FE from the stock ROM unless it's actually worth it )
TheNexian said:
I just got the June update a few minutes ago. In these few minutes of use, I *seem* not to be having the touchscreen issues anymore. But I'll update if that changes. Thanks.
Click to expand...
Click to collapse
I've gotten it couple times, but June update made it way better.