Hey there. I don't own this phone but my friend in another country does. They don't have great tech support so I thought I'd ask here. For some reason her mobile data button is greyed out. It's on, but not allowing her to turn it off. Anyone know what could be the problem? I've attached two screens that might be useful but they're in Russian. Any help would be great, thanks.
Habulda said:
Hey there. I don't own this phone but my friend in another country does. They don't have great tech support so I thought I'd ask here. For some reason her mobile data button is greyed out. It's on, but not allowing her to turn it off. Anyone know what could be the problem? I've attached two screens that might be useful but they're in Russian. Any help would be great, thanks.
Click to expand...
Click to collapse
Isn't that WiFI?
Anyway it is LOCKED, this means that is can not be turned off. Does he installed any program that locks WiFi? Also tell him to check WiFi/mobile data settings.
Krystiannnnnn said:
Isn't that WiFI?
Anyway it is LOCKED, this means that is can not be turned off. Does he installed any program that locks WiFi? Also tell him to check WiFi/mobile data settings.
Click to expand...
Click to collapse
No, wifi is on but mobile data is still used. It seems like it has higher preference over wifi. Everything is straight out of the box with no user installed apps.
Habulda said:
No, wifi is on but mobile data is still used. It seems like it has higher preference over wifi. Everything is straight out of the box with no user installed apps.
Click to expand...
Click to collapse
Hmmmm
Turn off phone > Take out SIM card > Turn on phone > Turn off WiFi > reset developer settings > Take in SIM card > restart phone.
Also you said that mobile data has got bigger preference than WiFi. In that case make sure that option 'switch to mobile data' is turned off (see ss).
If this won't work, I think that she may need to reset factory settings.
Also when this problem occurred?
Krystiannnnnn said:
Hmmmm
Turn off phone > Take out SIM card > Turn on phone > Turn off WiFi > reset developer settings > Take in SIM card > restart phone.
Also you said that mobile data has got bigger preference than WiFi. In that case make sure that option 'switch to mobile data' is turned off (see ss).
If this won't work, I think that she may need to reset factory settings.
Also when this problem occurred?
Click to expand...
Click to collapse
Ok will try that, but I've been looking around and there's an update for it I think so we'll do that first and see if anything happens.
And this was pretty much straight out of the box. Bought the phone, came home, started setup, turned on wifi and then all that she sees later is that her mobile data is gone.
Well, did he/she tried to connect to other WiFi network, what happenes then? I know it's not up to WiFi but I'm curious what will happen.
Thanks for the help guys, but the last software update seemed to fix the bug. Everything works fine now.
Related
Hello guys, I have a problem here. It seems that whenever I use internet on my desire HD, my network does not automatically connect. I have to manually turn on the mobile network in settings. Do u guys have this problem or which anyone can help?
If I understand you correctly you need to check the box for "always-on" data. Go to: MENU->SETTINGS->WIRELESS & NETWORKS->MOBILE NETWORKS->ENABLE ALWAYS-ON MOBILE DATA.
If you already have that checked I'm not sure what else is causing your data to not be always on, or are you talking about your wi-fi connection?
For that follow path to wireless & networks, but then go to: WI-FI SETTINGS->MENU (soft key by home button)->ADVANCED->WI-FI SLEEP POLICY->(select)NEVER.
I had the same problem.
I had to get a new sim because my old one was 10 years old and wasn't fully compatible with my new phone. It re-sent out over 500 texts from my outbox.
I had to ring my service provider. They said my sim card had a old vault version
Sent from my DHD LeeDroid v1.2 -- Buzz v1.0.6 OC-UV stable at 1.41GHz -- Only ENG S-OFF.
bobbyphoenix said:
If I understand you correctly you need to check the box for "always-on" data. Go to: MENU->SETTINGS->WIRELESS & NETWORKS->MOBILE NETWORKS->ENABLE ALWAYS-ON MOBILE DATA.
If you already have that checked I'm not sure what else is causing your data to not be always on, or are you talking about your wi-fi connection?
For that follow path to wireless & networks, but then go to: WI-FI SETTINGS->MENU (soft key by home button)->ADVANCED->WI-FI SLEEP POLICY->(select)NEVER.
Click to expand...
Click to collapse
Bro, I tried doing this but it still does not work... Any other solutions?
Guys I am going away with work for four months somewhere which will cost me fortune to use my phone. That said I want to take it with me use it as a tablet of sorts as I have access to wifi.
I know I can turn off mobile data, but can I disable the GSM modem too. Basically I want airplane mode but with wifi enabled. That way there is no chance of any costs been incurred.
Thanks
Don't know if it works for you, but I just tested like this:
- Go to Settings/Wireless & Networks/Mobile networks/Network operators
- Just select an operator different from the sim card you have
Wifi should still work.
I use a free app from market called airplane settings that allows you to select which radios to keep active when turning on airplane mode. It works with latest Runny v4 so should work for you.
Sent from my Inspire 4G using XDA App
Turn on Airplane mode, then turn on WiFi. Wifi should be turned on and gsm is still off
I do what i want, because I can.
Flussen said:
Turn on Airplane mode, then turn on WiFi. Wifi should be turned on and gsm is still off
I do what i want, because I can.
Click to expand...
Click to collapse
Never thought to try that as figured airplane mode would have killed the wifi entirely. It seems to work so thanks!
What about just removing the SIM Card?
Cadocson said:
What about just removing the SIM Card?
Click to expand...
Click to collapse
Would perfer to keep it in, there is the availability to use my phone where I am going, just is very expensive, if need be I can then just turn it back on and make a quick call/send a text. Just dont want it standby all the time with the ability to cost me a fortune to recieve calls!
noisy_lightning said:
Never thought to try that as figured airplane mode would have killed the wifi entirely. It seems to work so thanks!
Click to expand...
Click to collapse
I must than be doing something wrong here. The moment I go into Airplane mode, my WiFi gets turned off and won't turn on untill I disable airplane mode. So what's the catch here.
Sent from my Desire HD using XDA App
What you want is very easy just go to setting> wireless. And then take the mark away by data connection.
And if you want airplane mode with wifi enabled that's easy to: First put airplane mode on and after that switch wifi back on.
Yep, switch to Airplane-Mode and turn on Wifi.
I did that some weeks ago when I went to Israel and gonna do it again when i'll be in England this weekend.
Works like a charme
DN41
Remember to turn off your voicemail (you may have to talk to your provider), or youll be paying international rates for any calls you miss.
Sent from The App that Time Forgot.
JagDave said:
Remember to turn off your voicemail (you may have to talk to your provider), or youll be paying international rates for any calls you miss.
Sent from The App that Time Forgot.
Click to expand...
Click to collapse
Yes indeed or else you will be charged if people speak into your voicemail. Well I already disabled it for a long time, I don't see the use off voicemail, people can better send an e-mail or text message.
DexterMorganNL said:
What you want is very easy just go to setting> wireless. And then take the mark away by data connection.
And if you want airplane mode with wifi enabled that's easy to: First put airplane mode on and after that switch wifi back on.
Click to expand...
Click to collapse
DN41 said:
Yep, switch to Airplane-Mode and turn on Wifi.
I did that some weeks ago when I went to Israel and gonna do it again when i'll be in England this weekend.
Works like a charme
DN41
Click to expand...
Click to collapse
Are you guys running stock ROM's or costom ones.
I tested it yesterday several times, but when I go into Airplane mode, I can enable WiFi but it does not connect to known AccessPoints.
Also does not give me a list of found AccessPoints.
[edit]
Just because I wouldn't instantly disbelieve you guyes I tried it one more time, and a miracle happend.
It connected to the WiFi access point on Airplane mode.
So what you were saying is the correct way
Had forgotten about the voicemail part, thankfully I can phone it myself before i leave and disable it from the options menu so thats easy enough. Will just place a new message on it from me saying I am away and to contact me by email.
Thanks for the help though, I knew you guys would have a solution to this!
*#*#4636#*#*
1. Put *#*#4636#*#* into the Dialer (or use any application available on the Market like 4636 — takes you to the same service screen)
2. Choose Phone Information
3. Press Turn off radio
Thanks
noisy_lightning said:
Never thought to try that as figured airplane mode would have killed the wifi entirely. It seems to work so thanks!
Click to expand...
Click to collapse
Turning ON Airplane and Switching ON WiFi works like a charm.
Thanks..
I know its old thread but good for googlers. Airplane mode will not disable internal modem as you can still see its active under battery details straight red bar = weak or searching for signal. Its draining battery and its still able send/receive data. I read about flashing a script to completely turn it off and cut its power but it shows pie security error in terminal -.- I deleted dialer&related stuff from phone as its only used with VoiP so I can't access service menu. Do you still get red line in battery details and does the modem stays off after a reboot? Some devices you can actually physically remove the modem.
So sometimes in my car my wifi will randomly turn itself on, and at the same time my Bluetooth connection resets. This might happen once a week, or 5 times an hour. Happen to anyone else?
Tmobile G3 stock rooted.
Guess it's just me then. Should I return it for another?
sykozylot said:
Guess it's just me then. Should I return it for another?
Click to expand...
Click to collapse
Same here. On tmo and mobile data is faster then my home internet. And it will automatically turn itself on. Even though I have all the proper settings marked and checked
magicriggs said:
Same here. On tmo and mobile data is faster then my home internet. And it will automatically turn itself on. Even though I have all the proper settings marked and checked
Click to expand...
Click to collapse
Hi
If you have BatteryGURU check the settings of Manage WIFI
i had the same problema and was it..
No battery guru here. Greenify though.
Does anyone know how to stop the WiFi from turning on automatically ? I have all of the options for the WiFi off and I'll turn the WiFi of but my WiFi will still turn on and say there is a hotspot available.
hanfordrob said:
Does anyone know how to stop the WiFi from turning on automatically ? I have all of the options for the WiFi off and I'll turn the WiFi of but my WiFi will still turn on and say there is a hotspot available.
Click to expand...
Click to collapse
You mean the options under Advanced in Wi-Fi settings you have off right? If so I am not sure I have not noticed my Wi-Fi coming on without me hitting the toggle.
Yes all the settings in advanced are unchecked,I will turn off my WiFi and next thing ya know I'm getting a notification that there is a hotspot available and sure enough my WiFi is on again! Its starting to get annoying that I get the hotspot notification all the time
hanfordrob said:
Yes all the settings in advanced are unchecked,I will turn off my WiFi and next thing ya know I'm getting a notification that there is a hotspot available and sure enough my WiFi is on again! Its starting to get annoying that I get the hotspot notification all the time
Click to expand...
Click to collapse
That is odd, one of the options under advanced is to make it so it does not try to connect to hot spots in general, also the other says to make it not scan while Wi-Fi is off. If both those are unchecked and it is still happening then there is some sort of issue I would guess. Hopefully someone else with the issue pops in here after a bit.
Me too
Yes, this is happening to my Note 4 as well. All settings in WiFi>Advanced are "off" and when I go walking through the neighborhood and turn on the phone I get a screen showing a list of wi-fi networks.
hanfordrob said:
Does anyone know how to stop the WiFi from turning on automatically ? I have all of the options for the WiFi off and I'll turn the WiFi of but my WiFi will still turn on and say there is a hotspot available.
Click to expand...
Click to collapse
Im gonna guess everyone has saw this already but thought i would post it anyway. In the advanced menu in wifi,there is a section called Always Allow Scanning. Description says "Let google location service and other applications scan for wifi networks, even when wifi is off". Sounds as if that could be the issue but if everything is already unchecked in the advanced settings menu, then im at a loss as well. Im gonna test this on my Note 4 and see if i am getting the same issue you guys are getting.
Nope no issues here i don't get that i turned it off, and i would know this cause if i walk in Walmart i use to get that on the the Wifi Hotspot not no more since i've turned it off, use to tell me the same for kmart or the AT&T Store where i live no more since i've turned it off!
Try disabling AT&T Smart Wifi. Could be the cause, especially if its alerting you to "hotspots".
I have the T Mobile version and it does the same. The white menu pops up telling that there is Wi Fi available, listing hotspots.
On my previous Note 3, it did not present itself as a page over my screen even if I had Wi Fi turned on. I simply had notifications of available wi fi's turned off. But it seems with the Note 4 one has to turn off wi fi completely for this to not show up?
hanfordrob said:
Does anyone know how to stop the WiFi from turning on automatically ? I have all of the options for the WiFi off and I'll turn the WiFi of but my WiFi will still turn on and say there is a hotspot available.
Click to expand...
Click to collapse
Check in Location Services... Specifically the google stuff. One of them allows the use of your WiFi & GPS data even if they are turned off... Meaning if you choose the high accuracy mode (instead of GPS only) the location services will periodically turn those things on to better pinpoint your location (and send that data back to google)
There will be many times when my data icon will be persistent even on wifi.
I'm pretty sure it's not actually downloading anything because I don't see the download and upload arrows lighting up.
At times, the issue will go away, but in others it reappears. I've made sure to disable "Keep Mobile data turned on" in the developer options.
Has anyone else been experiencing this? I'm on T-Mobile.
Settings > WiFi > 3 dots top right menu > advanced > switch to mobile data (Turn off)
*Detection* said:
Settings > WiFi > 3 dots top right menu > advanced > switch to mobile data (Turn off)
Click to expand...
Click to collapse
Thank you. I forgot to mention that when I usually leave data and wifi on, wifi automatically overrides it. I still leave my data on because of this fact. Right now, it seems to be working (as in the phone is only showing wifi with both data and wifi enabled).
darklime said:
Thank you. I forgot to mention that when I usually leave data and wifi on, wifi automatically overrides it. I still leave my data on because of this fact. Right now, it seems to be working (as in the phone is only showing wifi with both data and wifi enabled).
Click to expand...
Click to collapse
WiFi will override it as long as you do not have that setting enabled, if you do the phone will switch between data and wifi randomly when it thinks data will give a better connection
You do not need that setting enabled to leave data on, I do not have it enabled and my phone will switch to data once I leave wifi, that setting just gives the phone a dumb brain that barely works and forces it to switch back and forth regardless, it has never worked properly since the S5 series
You can safely disable that setting and still have data come back on automatically once you leave wifi