Having trouble with the service. - Sprint Galaxy Note 4 Q&A, Help & Troubleshooting

My problem started some months ago, when a friend tried to root my phone, he told me that he rooted it but every app that checks for root told me that it wasn't rooted and i couldn't use apps that needed root also, the downside to all this is that i couldn't use apps that do not allow root, like the banking app, or Pokemon Go, but i used the phone like that for some months until last week when i decided to try and fix it. I thought that if i flash a stock firmware everything should be fine and the phone should be as new. On the phone, it says that the model is SM-N910F(behind the battery), in the settings it also said SM-N910F, so i tried flashing a rom for this model at first and it kept failing with me not knowing why. After trying different thing and googleing some time, i finally noticed that in "Fast Download", it says that the phone's model is SM-N910P, so i started searching about this, i didn;t understand why there were 2 different models on my phone, then i found out about searching my IMEI on imei.info, so i tried it and here it was SM-N910C, i had no idea what all this meant, but at this time i already got stuck into bootloop. Eventually, i found this thread: https://forum.xda-developers.com/note-4/help/help-sm-n910f-sm-n910p-bootloader-t3299285 and did what cam_bob22 said, it worked, i finally flashed the firmware on my phone and it worked, i could use the bank app, pokemon go, everything was fine except the fact that i couldn't select or change my mobile operator, when going to mobile networks, the mobile operators options was greyed out and couldn't be pressed(i want to mention that i did have service and that data worked but the internet would work only in roaming and i couldn't get 4G). So i tried updating the software from 5.1.1 to 6.0.1 like it was said in the instructions and hopping that this update would fix the issue, but unfortunately for me after the update i somehow lost service completely, the signal sign was in the shape of a triangle with no bars, and the mobile operators setting was exactly as before.
So far i tried going back to 5.1.1 but besides the Hands Free activation that i can't make to go away, i still can't use the mobile operators setting and my data only works with roaming activated and doesn't get 4g. One thing that i forgot to mention is that the IMEI with the 5.1.1 firmware was of a samasung Galaxy S5 not a note 4, i checked it on imei.info.
I was wondering if there is any way for me to go back to the OS i had before my friend tried to root my phone, when it said in the settings that it was SM-N910F and everything worked as it should have.
Thank you for reading and i really hope someone can help me.

@robert11arad
There is no way to go back unless he made a backup. Which is why you should always do this before you flash anything.
I'm not sure if this will help but you could try flashing a international custom Rom after you have correct firmware. But if your phone is a Sprint version, you'll have to use a special data fix and kernel.
What firmware did you end up using to flash? Was it Sprint? If so, and you use gsm service, try flashing my Gsm stock Rom for Sprint phones. It's in post 2.
https://forum.xda-developers.com/no...t/05-15-17-debloated-deodexed-rooted-t3607029
You'll first need to be on current marshmallow firmware. So flash firmware with Odin first, then install Twrp with Odin. Then install Rom with Twrp.

aaron74 said:
@robert11arad
There is no way to go back unless he made a backup. Which is why you should always do this before you flash anything.
I'm not sure if this will help but you could try flashing a international custom Rom after you have correct firmware. But if your phone is a Sprint version, you'll have to use a special data fix and kernel.
What firmware did you end up using to flash? Was it Sprint? If so, and you use gsm service, try flashing my Gsm stock Rom for Sprint phones. It's in post 2.
https://forum.xda-developers.com/no...t/05-15-17-debloated-deodexed-rooted-t3607029
You'll first need to be on current marshmallow firmware. So flash firmware with Odin first, then install Twrp with Odin. Then install Rom with Twrp.
Click to expand...
Click to collapse
Thank you for the reply, i wanted to say that with the Sprint firmware i used, after doing all the updates it unlocked the mobile operators option, but it couldn't find any.

robert11arad said:
Thank you for the reply, i wanted to say that with the Sprint firmware i used, after doing all the updates it unlocked the mobile operators option, but it couldn't find any.
Click to expand...
Click to collapse
Oh ok. So do you have service?

aaron74 said:
Oh ok. So do you have service?
Click to expand...
Click to collapse
No, the network operators is unlocked but there's still no service, when i try scanning for an operator it just stops with no message, and nothing happens.
I forgot to mention this, but before all this happened, I made a back-up of the phone with smart switch, is it possible to get back to how it was using that? And another thing is that when using the backup, it only restores music and photos, no contacts, no apps.(From what i've noticed so far)

robert11arad said:
No, the network operators is unlocked but there's still no service, when i try scanning for an operator it just stops with no message, and nothing happens.
I forgot to mention this, but before all this happened, I made a back-up of the phone with smart switch, is it possible to get back to how it was using that? And another thing is that when using the backup, it only restores music and photos, no contacts, no apps.(From what i've noticed so far)
Click to expand...
Click to collapse
You would have needed a system backup with twrp.
What country you in? What network you on? What firmware you on?

aaron74 said:
You would have needed a system backup with twrp.
What country you in? What network you on? What firmware you on?
Click to expand...
Click to collapse
I live in the UK, i'm on giffgaff and the firmware is N910PVPU4COG5_N910PSPT4COG5_N910PVPU4COG5

robert11arad said:
I live in the UK, i'm on giffgaff and the firmware is N910PVPU4COG5_N910PSPT4COG5_N910PVPU4COG5
Click to expand...
Click to collapse
Ok. About the best advice i can give is, because your on pure Sprint Rom, something is messing up with csc or something.
All i can suggest, is maybe try updating to QC1 with Odin and then try flashing my gsm Rom. Which is essentially just a tmobile rom.
And if that don't give you the function you you need. Then maybe try an international Rom.
It's hard to say what the last person did to the phone.

robert11arad said:
I live in the UK, i'm on giffgaff and the firmware is N910PVPU4COG5_N910PSPT4COG5_N910PVPU4COG5
Click to expand...
Click to collapse
Also. You stated your phone first showed as a 910f. So maybe flashing a international F rom, will provide the correct csc settings for your phone to work. Only problem your gonna have, is because it's Sprint hardware, you'll have to pair the Rom with a kernel that'll work and some lib files for data.
I can help you by putting together some files to flash. But the main question would be, Do you want a stock note 4 Rom?
Also before any of this happened, do you know what firmware you were on? Marshmallow? Lollipop?

aaron74 said:
Also. You stated your phone first showed as a 910f. So maybe flashing a international F rom, will provide the correct csc settings for your phone to work. Only problem your gonna have, is because it's Sprint hardware, you'll have to pair the Rom with a kernel that'll work and some lib files for data.
I can help you by putting together some files to flash. But the main question would be, Do you want a stock note 4 Rom?
Also before any of this happened, do you know what firmware you were on? Marshmallow? Lollipop?
Click to expand...
Click to collapse
I would really appreciate if you helped me put the files together cause i have no idea how any of this works, i'm new. But i wanted to ask, is there any chance for thia to brick my phone?
When it had sm-n910f on it i couldn't update it after 5.1.1, when i pressed update it wouldn't do anything.
And yes, if possible i would like it to be a stock firmware, but if it is not possible i don't mind using something else as long as it works properly.
Thank you for all your help, i don't know what i would do otherwise.

robert11arad said:
I would really appreciate if you helped me put the files together cause i have no idea how any of this works, i'm new. But i wanted to ask, is there any chance for thia to brick my phone?
When it had sm-n910f on it i couldn't update it after 5.1.1, when i pressed update it wouldn't do anything.
And yes, if possible i would like it to be a stock firmware, but if it is not possible i don't mind using something else as long as it works properly.
Thank you for all your help, i don't know what i would do otherwise.
Click to expand...
Click to collapse
Well, first, let me state,about bricking device. I have to state that it's not impossible to brick. But after hundreds of flashes never had problem. These devices are hard to brick. What hard bricks a device is messing with boot loader and partitions that shouldn't be messed with, like trying to unlock lte bands. But just flashing roms is fine unless you flash a Rom not for your phone and it over writes wrong partition.
All snap Dragon note 4s have the same layout so all you need is correct kernel, csc, and some ril lib files to get data working.
Now, mine main worry is that the phone is still unlocked,because I don't know what possible changes were made to it.
But with all that being said,I'll move on. With another post.
---------- Post added at 05:52 PM ---------- Previous post was at 05:13 PM ----------
@robert11arad
Before we go too deep into this and upgrade and stuff. I'd like to just test a custom Rom on your phone and see what works.
So what firmware are you on right now?
5.01, 5.1.1, or 6.0.1?
I'm gonna take a guess and move on. You last stated you were on OG5 which it's 5.1.1. So if that's true, let's try the following.
First I'm gonna assume you already used Odin to flash that firmware. So now we need to flash Twrp. So download this on pc https://eu.dl.twrp.me/trlte/twrp-3.1.1-0-trlte.img.tar
1 . Put phone in download mode. Open Odin and plug in phone.
2. In Odin options make sure everything is unticked except Reset Flash Counter.
3. Now click on AP and select the Twrp file.
4. Flash it. Let it flash until it states it's completed. Once done. Unplug phone. Pull out battery. Put back in and boot to recovery by holding power+home+vol.up
5. Now you should have Twrp. Just reboot phone so we can continue to next post.

PM sent

@robert11arad
Ok, here you go. If your where we left off, you should be on stock QC1 and have Twrp installed.
Just download this file, boot into recovery, and install. This file will delete dalvick/cache, so phone will take a few minutes to boot up.
I actually recommend before flashing, you do a factory reset in recovery then install.
Anyhow here you go. Let me know if it fixes what your looking for. If not, my only others option is to install a custom n910f Rom. I'll gladly walk you through if need be. But try this first.

aaron74 said:
@robert11arad
Ok, here you go. If your where we left off, you should be on stock QC1 and have Twrp installed.
Just download this file, boot into recovery, and install. This file will delete dalvick/cache, so phone will take a few minutes to boot up.
I actually recommend before flashing, you do a factory reset in recovery then install.
Anyhow here you go. Let me know if it fixes what your looking for. If not, my only others option is to install a custom n910f Rom. I'll gladly walk you through if need be. But try this first.
Click to expand...
Click to collapse
Alright so i just tried it and when starting my phone, i can't even set it up because i keep getting a message that com.android.phone has stopped. After about half an hour of trying to start it, i finally managed to get to setting and to app manager, there i looked for com.android.phone and it was nowhere to be found. Apart from this i noticed a N with some signal bars where my phone signal should've been and i didn;t get the hands free activation anymore, but that's all...

robert11arad said:
Alright so i just tried it and when starting my phone, i can't even set it up because i keep getting a message that com.android.phone has stopped. After about half an hour of trying to start it, i finally managed to get to setting and to app manager, there i looked for com.android.phone and it was nowhere to be found. Apart from this i noticed a N with some signal bars where my phone signal should've been and i didn;t get the hands free activation anymore, but that's all...
Click to expand...
Click to collapse
Ok. I must have forgot something in csc. Sorry. I'll get back with you.

Related

[Q] Inaccessible OS after (Slimbean) ROM setting mistake

Long story short, with above average ROM knowledge, and two previous successful flashes under my belt, I flashed Slimbean JB 4.2.1 Beta1 for my Sprint GS3 SPH-L710, and all was quite fine until I messed with menu/security/SIM PIN. Though I thought I was setting it for extra phone security, I actually implemented an unknownst-to-me feature that upon the following reboot, the phone requested a PUK code for a now-locked SIM card (my phone doesn't have a SIM card by the way).
After a long CS call to Sprint, including International Sprint, I was told to go to a local store. The short part of this story is that no one has been able to help. You see, since I DON'T have a SIM card, I have no ID to provide to Int Sprint for them to find a PUK code for me to enter. Although, I've had many troubles in doing so, I have since been able to reset the phone to stock factory settings; HOWEVER, this has NOT removed the PUK code screen, which prevents me from using the phone at all.
I am out of ideas of things to change, alter or fix to get rid of this issue. I have tried CWM and TWRP solutions with no success. In a sense, although I can do anything with the phone - recovery, download, flashing - except actually use the OS, I would consider this phone as useless as if it were bricked at this point. Any ideas from out there would be appreciated. Thanks.
Have you tried Odin
Sent from my SPH-L710 using xda premium
I would try flashing an odin stock tar, then re-rooting.
Nothing in recovery, such as a full wipe, factory and system reset fixed the problem?
This is good info to know. Please let us know of a solution if you find one - good luck!
Have you tried Odin
Click to expand...
Click to collapse
I can use and have used Odin - no problem. I have full access to the device, just none to the OS.
I would try flashing an odin stock tar, then re-rooting.
Click to expand...
Click to collapse
I have successfully returned boot, system and recovery to stock, but this has not resolved the overriding issue. I don't believe I have tried to re-root since doing so. Perhaps that is worth a try.
EDIT: rerooting after Odin stock flash did not help the issue.
Nothing in recovery, such as a full wipe, factory and system reset fixed the problem?
Click to expand...
Click to collapse
I am afraid none of these tasks worked. This issue must reside somewhere recovery can't get to, and only the OS can. The software is likely built so that a regularly performed task can't override a security issue - even if it is a false issue.
GRazor71 said:
I can use and have used Odin - no problem. I have full access to the device, just none to the OS.
I have successfully returned boot, system and recovery to stock, but this has not resolved the overriding issue. I don't believe I have tried to re-root since doing so. Perhaps that is worth a try.
EDIT: rerooting after Odin stock flash did not help the issue.
I am afraid none of these tasks worked. This issue must reside somewhere recovery can't get to, and only the OS can. The software is likely built so that a regularly performed task can't override a security issue - even if it is a false issue.
Click to expand...
Click to collapse
Have you tried wiping internal storage through twrp? I saw a solution for wiping encryption by wiping internal storage through twrp,
Mcluvin
Sent from my SCH-I800 using Tapatalk 2
Have you tried wiping internal storage through twrp?
Click to expand...
Click to collapse
Tried it last night. Though promising, this too failed.
GRazor71 said:
Tried it last night. Though promising, this too failed.
Click to expand...
Click to collapse
Do you have insurance on your phone?
Sent from my SCH-I800 using Tapatalk 2
Do you have insurance on your phone?
Click to expand...
Click to collapse
Nope.
This happened on my nexus and I had to get a new phone because your phone is basically locked at that point and I did try random codes and one of them worked but my lte didn't work after that neither did MMS so I just kept calling sprint non stop for a replacement and they finally gave in and gave me an exchange for free
Sent from my SPH-L710
jazz995756 said:
This happened on my nexus and I had to get a new phone because your phone is basically locked at that point and I did try random codes and one of them forked but my lte didn't work after that neither did MMS so I just kept calling sprint non stop for a replacement and they finally gave in and gave me an exchange for free
Click to expand...
Click to collapse
Did you have to contact International Sprint CS or just regular? How long exactly did you badger them? Had you flashed the phone, increasing your Binary count? If so, did Sprint not hit you with a bill after replacement? Just curious, as I have really upped my count due to recovery flashes to try to fix the phone. I think I can still get a Samsung E-ticket through Sprint store for about $37.00. But again, I am concerned about the flash count, and being unable to reset it. Perhaps I should do what I can to really brick it once and for all before I turn it over.
Flash http://forum.xda-developers.com/showthread.php?t=1904099 to go to stock unrooted with stock recovery and a reset flash count.
ChaseBroyles said:
Flash http://forum.xda-developers.com/showthread.php?t=1904099 to go to stock unrooted with stock recovery and a reset flash count.
Click to expand...
Click to collapse
Awesome! Thanks, will give it a go.
ChaseBroyles said:
Flash http://forum.xda-developers.com/showthread.php?t=1904099 to go to stock unrooted with stock recovery and a reset flash count.
Click to expand...
Click to collapse
I don't think this will work seeing as he's already flashed an odin stock tar which brought the phone back to stock everything. :/
mstrmscn said:
I don't think this will work seeing as he's already flashed an odin stock tar which brought the phone back to stock everything. :/
Click to expand...
Click to collapse
He wanted to reset the flash counter and go to pure stock so he could take it to the Sprint store.
He wanted to reset the flash counter and go to pure stock so he could take it to the Sprint store.
Click to expand...
Click to collapse
Correct, and it worked like a charm. Thanks again!!!!!
Handsfree Activation?
I don't think Sprint even implements that rule anymore so he should definitely be fine. Have you tried handsfree activation ------>
http://forum.xda-developers.com/showthread.php?t=1670131
Maybe give that a whirl. I believe you must be on stock tw for this to work effectively which it sounds like you should now be on.
On second thought, your phone may not even allow you get as far as being able to dial the activation number, but just thought I'd throw it out there.
RS7JR said:
I don't think Sprint even implements that rule anymore so he should definitely be fine. Have you tried handsfree activation ------>
http://forum.xda-developers.com/showthread.php?t=1670131
Maybe give that a whirl. I believe you must be on stock tw for this to work effectively which it sounds like you should now be on.
On second thought, your phone may not even allow you get as far as being able to dial the activation number, but just thought I'd throw it out there.
Click to expand...
Click to collapse
Yeah, I don't have any access to the phone OS whatsoever. Sprint tech has it now; doing some kind of process which includes a 40-minute file extraction and a 30+minute flash. Perhaps that will finally reset everything. If not, Sprint has already said it will then replace the phone.
Received a new GS3 today and I'm back in the game. Thank you to everyone who tried to assist me. In the end, no one on any forum, not Sprint, and not even Samsung could correct the original phone problem. The moral - be very cognizant and careful when flashing any CMDA variant of a native GSM ROM, as there could be settings within them regarding the SIM cards that GSM's do have, but CMDA's do not, or perhaps other harmful settings if messed with or changed. This warning is really nothing new to anyone flashing custom ROM's; it's simply another hard-learned lesson by one person whose adding more truth to the usefulness of such warnings.

[Q] Help... MEID, BASEBAND version, etc unknown.

I have a Galaxy Note 2 on the sprint network. Yesterday someone sent me a text and i tried to sent them a text back but my phone didn't have a signal. It reset itself a bunch of times. It stopped resetting and now there is no signal to the tower. I looked on my phone and Baseband version, network, mobile network type say unknown. service state is out of service, username is unavailable. mobile network state is disconnected, my phone number is unknown, min unknown, prl version unknown, meid unknown, imei unknown, iccid unknown. device status modified.
I rooted my phone when i first got it with the method that doesn't make your flash counter go up. I had super user installed and had the OTA survival mode checked and did the OTA update for multiwindow and then lost root. This wasn't a big deal to me so I just left it alone, everything worked. Its been a couple of months and then this happened. I reflashed a stock rom on the phone and that didn't fix anything. I rooted it with the Samsung Note 2 toolkit and that went well. But it somehow got stuck on the boot screen again after a while so i just reflashed to stock.
I downloaded QPST and entered my IMEI into the nv line 550 and clicked the write NV block and returned an error. Im stuck. I have insurance and I've only had the phone a couple of months. What the heck happened? Was it somekind of wipe? I have been working on this all day and I'm going to bed now, but can someone help me out?
I would not have been so quick to start messing with qpst.In most cases where ive seen this the imei and related numbers were fine and it was a system screw up. That said,This happened to me recently and even odin wouldnt fix it. I ran THIS and it brought me back so I would try that first.
billard412 said:
I would not have been so quick to start messing with qpst.In most cases where ive seen this the imei and related numbers were fine and it was a system screw up. That said,This happened to me recently and even odin wouldnt fix it. I ran THIS and it brought me back so I would try that first.
Click to expand...
Click to collapse
thanks. I am downloading that now and will try it and let you know. I didn't want to start messing with qpst but i saw a tutorial that you can enter your imei back into your phone with it. i got my numbers off the box and went to work. but qpst would not write the values into my phone.
when i plug the usb into the phone a flag pops up in windows and says hardware id is missing as well.
billard412 said:
I would not have been so quick to start messing with qpst.In most cases where ive seen this the imei and related numbers were fine and it was a system screw up. That said,This happened to me recently and even odin wouldnt fix it. I ran THIS and it brought me back so I would try that first.
Click to expand...
Click to collapse
i went to the link. i downloaded the file. it was a zip file so i put it on an sdcard and slapped it in my phone. i used the vol up, home key, and pwr key and then i used the update from zip file on external storage. it did some stuff and rebooted. i checked my flash counter and it went up and said i was running custom, custom.
i didn't see any instructions with your post that you linked and I probably didn't use that file the way it was supposed to be used. how exactly do you use it? and when i turned my phone on it still said baseband unknown.
thanks again for helping me with this.
dd807 said:
i went to the link. i downloaded the file. it was a zip file so i put it on an sdcard and slapped it in my phone. i used the vol up, home key, and pwr key and then i used the update from zip file on external storage. it did some stuff and rebooted. i checked my flash counter and it went up and said i was running custom, custom.
i didn't see any instructions with your post that you linked and I probably didn't use that file the way it was supposed to be used. how exactly do you use it? and when i turned my phone on it still said baseband unknown.
thanks again for helping me with this.
Click to expand...
Click to collapse
Do you have Root Explorer? If baseband is showing unknown makes me wonder if build.prop is there and complete...?
It needed flashed in a custom recovery. Did u use twrp or cwm to flash it? If so, you did it right. Is it only the baseband thats unknown or everything still? Did you try a ##72786# dialer code reset?
garwynn said:
Do you have Root Explorer? If baseband is showing unknown makes me wonder if build.prop is there and complete...?
Click to expand...
Click to collapse
I don't have root explorer on here right now because I was trying to return the phone back to stock for a return to the sprint store.
I used the stock rom that you download from the samsung note 2 tool kit. how do i check what your talking about?
billard412 said:
It needed flashed in a custom recovery. Did u use twrp or cwm to flash it? If so, you did it right. Is it only the baseband thats unknown or everything still? Did you try a ##72786# dialer code reset?
Click to expand...
Click to collapse
everything is still unknown.
when i dial ##72786# it goes to a meny labeled SCRTN but is blank with no options.
at this point I used triangle away and flashed the stock rom on my phone, it keeps randomly resetting. in the setttings it still has baseband unknown. i did the ota update and the build number is JROO3C.L900VPALJC
under status, everything is unknown and at the botton it says device modified.
when i put it into download mode right now it says custum binary: no ; current binary: samsung official; system status: custom
this started when the phone just started resetting a bunch after my buddy texted me and then it didn't have service and all the values were wiped, i just want to take it back to sprint because ive only had it for a couple of months. will the above values be ok for a trip to the sprint store?
billard412 said:
It needed flashed in a custom recovery. Did u use twrp or cwm to flash it? If so, you did it right. Is it only the baseband thats unknown or everything still? Did you try a ##72786# dialer code reset?
Click to expand...
Click to collapse
i didnt use twrp or cwm to flash it. just used the factory recovery to. i will use twrp to do it now. thanks man.
billard412 said:
It needed flashed in a custom recovery. Did u use twrp or cwm to flash it? If so, you did it right. Is it only the baseband thats unknown or everything still? Did you try a ##72786# dialer code reset?
Click to expand...
Click to collapse
i think i have a corrupted EFS. can anyone help?
I had this happen to me when I first got the phone and rooted. Scariest first day of ownership thought I was going to have to go in to sprint. Thankfully I flashed the full stock tar and my phone came back to life. Maybe you should try flashing it and see how it turns out for you.
http://forum.xda-developers.com/showthread.php?t=2035566
Sent from my SPH-L900 using xda app-developers app
RayTrue04 said:
I had this happen to me when I first got the phone and rooted. Scariest first day of ownership thought I was going to have to go in to sprint. Thankfully I flashed the full stock tar and my phone came back to life. Maybe you should try flashing it and see how it turns out for you.
http://forum.xda-developers.com/showthread.php?t=2035566
Sent from my SPH-L900 using xda app-developers app
Click to expand...
Click to collapse
I went back to full stock with :http://forum.xda-developers.com/showthread.php?t=2086769
i also went baclk to full stock using the samsung note 2 toolkit and triangle away.
both methods left me with custom binary as no and current binary as samsung offical, but system status says custom.
both ways.
and the screenshots that i posted earlier are the same.
i found this thread:
http://forum.xda-developers.com/showthread.php?t=1611796
and i think i have a corrupt EFS.
as it is, does the spring store take your phone back if system status is custom and device says modified?
b.) if i can fix it, it would be better than taking it back. everything on the phone still works, but it obviously cant see a cell phone tower or make calls. data on wifi only type deal.
thanks for any help...
dd807 said:
I went back to full stock with :http://forum.xda-developers.com/showthread.php?t=2086769
i also went baclk to full stock using the samsung note 2 toolkit and triangle away.
both methods left me with custom binary as no and current binary as samsung offical, but system status says custom.
both ways.
and the screenshots that i posted earlier are the same.
i found this thread:
http://forum.xda-developers.com/showthread.php?t=1611796
and i think i have a corrupt EFS.
as it is, does the spring store take your phone back if system status is custom and device says modified?
b.) if i can fix it, it would be better than taking it back. everything on the phone still works, but it obviously cant see a cell phone tower or make calls. data on wifi only type deal.
thanks for any help...
Click to expand...
Click to collapse
I'm not familiar with that EFS issue since I've never read about it. However I would try that tar I posted as a last resort since the stock zip didn't do anything for you. The issue you're describing is the exact same thing that happened to me and that tar brought me back. And about being custom/modified it all depends on the Sprint Rep you get. Some are cool about it some are not.
Sent from my SPH-L900 using xda app-developers app
garwynn said:
Do you have Root Explorer? If baseband is showing unknown makes me wonder if build.prop is there and complete...?
Click to expand...
Click to collapse
i just downloaded root explorer.
i think im having some efs issues. i downloaded efs pro to help with it but it says my phone is not perm rooted. but i do have root right now.
btw- the galaxy note 2 tool kit is friggin awesome- totally donating.
RayTrue04 said:
I'm not familiar with that EFS issue since I've never read about it. However I would try that tar I posted as a last resort since the stock zip didn't do anything for you. The issue you're describing is the exact same thing that happened to me and that tar brought me back. And about being custom/modified it all depends on the Sprint Rep you get. Some are cool about it some are not.
Sent from my SPH-L900 using xda app-developers app
Click to expand...
Click to collapse
thanks, ill try it. i mean- whats one more flash right? could fix it. fingers crossed. thanks for your help man.
ill let you know.
also to everyone helping, i made a backup of all my system settings with my backup pro app before all this happened. i was wondering if it backs up your efs data anywhere and if it does, how could i get it back on my phone?
Sent you a pm
Sent from my SPH-L900 using xda app-developers app
RayTrue04 said:
I had this happen to me when I first got the phone and rooted. Scariest first day of ownership thought I was going to have to go in to sprint. Thankfully I flashed the full stock tar and my phone came back to life. Maybe you should try flashing it and see how it turns out for you.
http://forum.xda-developers.com/showthread.php?t=2035566
Sent from my SPH-L900 using xda app-developers app
Click to expand...
Click to collapse
flashed the sextape back to stock rom and it didn't work. i think my efs is corrupted- gunna take something more than flashing- like editing some files to put my meid and other info and pushing it back to my phone.
looking at this right now:http://forum.xda-developers.com/showthread.php?t=2060085
dd807 said:
flashed the sextape back to stock rom and it didn't work. i think my efs is corrupted- gunna take something more than flashing- like editing some files to put my meid and other info and pushing it back to my phone.
looking at this right now:http://forum.xda-developers.com/showthread.php?t=2060085
Click to expand...
Click to collapse
Damn that sucks! I really thought it might bring you back since it worked for me. Good luck!
Sent from my SPH-L900 using xda app-developers app
Update-
my phone is screwed. i got the MSL and put it in my phone and nothing happens. i have to take it back and get a new one.even though all the hardware works, just cant program the info back in the phone for meid, baseband, username, icc id, etc. etc. so no voice calls.
the bummer is that this all happened randomly. i wasn't messing with my phone at all and it was running great then it reset a bunch of times and then wiped everything. i don't know if it would have helped, but i highly reccomend everyone backing up their EFS. because you never know when this will happen to you.
take care, thanks for the help everyone.

note 3 running 4.4.4 issues

ok guys, i have a question for you. keep in mind that im new to the phone world lol. ok so a bout a month ago i wanted to unroot my phone but for some reason the tar files on sammobile wasnt working right. so i came on here and downloaded what i believed to be the file that i needed to go back to stock. after i used odin and the phone rebooted it automatically notified me that i had a update. after i accepted the update and it rebooted, it again notified me that i have yet another update. so after this happened i noticed that my phone was updated to 4.4.4 kitkat which would be great exept for the fact that it keeps freezing and when i am on wifi i have a problem getting phone calls aswell as text messages. also when i disconnect from wifi i have to restart the phone to get any data back. is there anything that i can do? is it possible to go back to 4.3 or even 4.2.2? any help would be very much appreciated.
hellrazr209 said:
ok guys, i have a question for you. keep in mind that im new to the phone world lol. ok so a bout a month ago i wanted to unroot my phone but for some reason the tar files on sammobile wasnt working right. so i came on here and downloaded what i believed to be the file that i needed to go back to stock. after i used odin and the phone rebooted it automatically notified me that i had a update. after i accepted the update and it rebooted, it again notified me that i have yet another update. so after this happened i noticed that my phone was updated to 4.4.4 kitkat which would be great exept for the fact that it keeps freezing and when i am on wifi i have a problem getting phone calls aswell as text messages. also when i disconnect from wifi i have to restart the phone to get any data back. is there anything that i can do? is it possible to go back to 4.3 or even 4.2.2? any help would be very much appreciated.
Click to expand...
Click to collapse
Hello! Did you make a back up of your phone before you started the update? That would be the easiest way to go back to how it was. If you used Odin and didn't install a recovery like TWRP or Clockwork you may not have done so. I believe you can reload from Odin with an older ROM it will just erase everything you did. There are stock ROMS here at XDA and galaxynote3root.com as well. Let me know it this helps, sorry for your troubles.
5225
Jedidanno said:
Hello! Did you make a back up of your phone before you started the update? That would be the easiest way to go back to how it was. If you used Odin and didn't install a recovery like TWRP or Clockwork you may not have done so. I believe you can reload from Odin with an older ROM it will just erase everything you did. There are stock ROMS here at XDA and galaxynote3root.com as well. Let me know it this helps, sorry for your troubles.
Click to expand...
Click to collapse
Thanks for the reply, so i wont have any problem downgradeing? I think i read somewhere that i could brick my phone. And if it is possible what version am i able to go back to?
Oh and to answer your question, i have never has a custom recovery on this phone and i didnt make a back up.
Can you post a screenshot of your about phone page?
Techniques said:
Can you post a screenshot of your about phone page?
Click to expand...
Click to collapse
is this good
I'm actually surprised that you did get an update to 4.4.4... You could try going back to NF9. The safest route I see that you can take is to install a custom recovery and make a backup before doing this. If you odin NF9 and it doesn't boot then you're kinda screwed because we technically don't have the 4.4.4 update yet, so if anything goes wrong, you can install a recovery again and restore the 4.4.4 backup.
Techniques said:
I'm actually surprised that you did get an update to 4.4.4... You could try going back to NF9. The safest route I see that you can take is to install a custom recovery and make a backup before doing this. If you odin NF9 and it doesn't boot then you're kinda screwed because we technically don't have the 4.4.4 update yet, so if anything goes wrong, you can install a recovery again and restore the 4.4.4 backup.
Click to expand...
Click to collapse
haha i was surprised to, i cant find anyone else that has it with this phone either, i was kinda wondering if i maybe downloaded the wrong file maybe for a different country or carrier. im not sure how to do the hole backup and custom recovery thing.
hellrazr209 said:
haha i was surprised to, i cant find anyone else that has it with this phone either, i was kinda wondering if i maybe downloaded the wrong file maybe for a different country or carrier. im not sure how to do the hole backup and custom recovery thing.
Click to expand...
Click to collapse
You can get the latest TWRP recovery here : http://www.techerrata.com/file/twrp2/hltetmo/openrecovery-twrp-2.8.1.0-hltetmo-4.4.img.tar
Just odin that and after it's done, go into recovery by doing Vol down + Home and do a backup either in your internal or external storage. After that finishes, you can go back in download mode and odin NF9.
ok thanks for all you help man,
hellrazr209 said:
is this good
Click to expand...
Click to collapse
iam surprised as well how did you get the latest tar on tmobile note 3?
chipis said:
iam surprised as well how did you get the latest tar on tmobile note 3?
Click to expand...
Click to collapse
I got it on here, it was a tar for 4.4.2 i believe and after i downloaded it, it said i had a update. After that i had another update lol which brought me to the hell im in now lol 4.4.4
hellrazr209 said:
I got it on here, it was a tar for 4.4.2 i believe and after i downloaded it, it said i had a update. After that i had another update lol which brought me to the hell im in now lol 4.4.4
Click to expand...
Click to collapse
Well i believe if iam right samobile had not release it for tmo yet
chipis said:
Well i believe if iam right samobile had not release it for tmo yet
Click to expand...
Click to collapse
Yeah its not on their website. I have know idea what i got then lol anyway to fine out if i have something i shouldnt?

No SIM Card Error after flashing any new ROM

First off, I will say that I am basically new to using stock ROM's and such, though I have previously successfully flashed another phone which worked until the experimental ROM became unstable after a few days, with reflashing yielding the same result.
To the point, using ODIN, I flashed TWRP onto my T999 (after heimdall kept failing for me), and I performed a back up and then proceeded to flash CM 12.1 nightly onto my phone. The nightly worked great other than giving me an error of "SIM card missing" in the setup screens. This of course is a deal breaker for me as this is the phone I wish to use daily. I did my research and found that for many people this was the case, however the network would still work despite the phone's status saying otherwise, though my phone would neither receive nor send texts/calls let alone find any network operators. (I also tried different releases)
I then tried to flash multiple CM 11 official releases but kept receiving "assert failed getprop( ro.bootloader)..... " I even tried the ol' "delete that line of the script" troubleshooting, however the installation would then abort just the same without stating the error.
After both of these failed, I tried recovering my previous back up however it failed every time.
I currently am running PAC ROM's 5.1.1 which yields the same issue as stated above concerning the nightlies.
I have also tried updating my modem as I found under troubleshooting that fixed what seemed to be the same issue for others, yet it never worked for me.
Any advice would be great. I'm sure you'll need more info, so let me know what you need.
reserved
What is important here is going to be the base firmware. We need to know what build you are currently running.
To get this, open terminal emulator and enter this:
getprop ro.bootloader
Let us know what it returns. I really have a feeling this will be the root of all your problems. You need to be running on a matched, 4.3 bootloader and modem. Otherwise the rom will not work right (hence the asserts in the updater-script). If you gave a mismatched modem, none of the radio related functions will work.
Sent from my SGH-T999 using Tapatalk
DocHoliday77 said:
What is important here is going to be the base firmware. We need to know what build you are currently running.
To get this, open terminal emulator and enter this:
getprop ro.bootloader
Let us know what it returns. I really have a feeling this will be the root of all your problems. You need to be running on a matched, 4.3 bootloader and modem. Otherwise the rom will not work right (hence the asserts in the updater-script). If you gave a mismatched modem, none of the radio related functions will work.
Sent from my SGH-T999 using Tapatalk
Click to expand...
Click to collapse
Thanks for getting back so quickly!
the terminal returned T999UVUEOH1
Ok. Since that's the latest available, you are going to be limited to only that build. (If you try to downgrade the bootloader it'll hard brick.)
My best suggestion would be to reflash the Full OH1 firmware via Odin, and then factory resetting from the stock recovery. (This will wipe all user data including the internal sdcard.)
Once you are fully stock, I'd the problem continues you can be pretty sure it's going to be hardware related. If that is the case, go to a t-mobile store and ask them to test a new one in your device. (They'll often replace it free if the Sim is the problem. )
Hopefully, everything will be working again though, and then you can try again to flash your rom if you so choose.
Sorry I don't have an easier/better suggestion. Let me know if you have any questions though. (You can get the firmware from my thread stickied at the top of the development section.)
Sent from my SGH-T999 using Tapatalk
DocHoliday77 said:
Ok. Since that's the latest available, you are going to be limited to only that build. (If you try to downgrade the bootloader it'll hard brick.)
My best suggestion would be to reflash the Full OH1 firmware via Odin, and then factory resetting from the stock recovery. (This will wipe all user data including the internal sdcard.)
Once you are fully stock, I'd the problem continues you can be pretty sure it's going to be hardware related. If that is the case, go to a t-mobile store and ask them to test a new one in your device. (They'll often replace it free if the Sim is the problem. )
Hopefully, everything will be working again though, and then you can try again to flash your rom if you so choose.
Sorry I don't have an easier/better suggestion. Let me know if you have any questions though. (You can get the firmware from my thread stickied at the top of the development section.)
Sent from my SGH-T999 using Tapatalk
Click to expand...
Click to collapse
I took your advice and used your download links, using https://www.androidfilehost.com/?fid=23329332407581038 as was linked to UVUEOH1 on the firmware page and followed your guide .
The phone has now been on the Samsung bootloop for 10 minutes after rebooting it while it was in bootloop for 30+. Any suggestions?
Did you factory reset? You always have to when going to/from TW/CM because their data is not compatible.
Sent from my SGH-T999 using Tapatalk
DocHoliday77 said:
Did you factory reset? You always have to when going to/from TW/CM because their data is not compatible.
Sent from my SGH-T999 using Tapatalk
Click to expand...
Click to collapse
I just realized that I skipped that part and it is currently rebooting! I'll let you know what happens!
EDIT: Thank you so much! Is there a particular rooting guide that you recommend? And also, from there, should I be able to flash the ROM normally?
So the network still isn't working, however my SIM works in another phone that I've been using in the meantime. Do you still then suggest that the SIM could be the in error, or would it be software at that point?
Does it see any networks or show any signal with the Sim removed? It should allow for emergency calls only at least.
If it does, go to T-Mobile and test another Sim. If it does not, it's probably a hardware problem.
Sent from my SGH-T999 using Tapatalk

N910P - Please Help - Tried to root and failed No Bootloader found?

I'm really hoping someone can bail me out here before I...
I have made a mess of my new (to me) Note 4. I bought it as an Unlocked GSM. It arrived booting with a Sprint screen. I have Safelink BYOP service. When I switched from my Note2 to Note4, yesterday, an ATnT sim card was used to activate it with Tracfone. Everything seemed to work EXCEPT for MMS - I could not send nor receive pictures. I read -what I thought was- clear instructions here on the forum, I started downloading and attempting to root my phone, hoping that would solve the problem, since tech support had no answers.
I followed the instructions in this post - https://forum.xda-developers.com/note-4-sprint/help/rooting-sprint-note-4-pj1-t3495306 . Now the phone will only boot to download mode, or I can use the up volume button to get to the program to install, restore, etc. I have tried several times - with a couple of different .tar files. This last attempt - I tried to restore it - that also failed. My old eyes can not really see the tiny text but I did see in Odin3 that 1) No MDS found 2) Systemless mode Boot img support required 3) Boot Image Patcher Failed. When I attempt to install the SuperSU, from the thread, it gives me similar errors 1) NO MDS file found 2) (under Boot Image patcher it says FAILURE / Abort after extracting Ramdisk.
If anyone could help me out, I would be most grateful.
JadenEllis said:
I'm really hoping someone can bail me out here before I...
Click to expand...
Click to collapse
I pm you also. Read it first, make sure I'm right.
Then download attached file samfirm.
Here's it's original post, to show how to use, https://forum.xda-developers.com/galaxy-tab-s/general/tool-samfirm-samsung-firmware-t2988647
Use that program to download the stock firmware for your phone.
Use model number: SM-N910P
Use Region: XAS
Then use Odin to flash stock firmware. All should be good then!
Added Odin! Use this version!
Once you get phone back on stock. I'll show how to root!
Thank You
Thank you so much for the reply. I have downloaded the files you put in my post. I will attempt to do these things now, but I have a question. I stayed up fighting with the phone all night. I probably did some things I shouldn't have? I realized that I was getting stupid and quit, but I did (maybe) put some other stuff on the phone that night. Should I use the Clean or wipe function in TWRP before I do anything else???
Yes, I can boot to downloader or to TWRP. The phone (on its own) is now stuck trying to load with the Note 4 splash screen - but I can boot to either with the vol +/- buttons.
SamFirm did not work. It said Unable to fetch... please check data or enter manually.
aaron74 said:
I pm you also. Read it first, make sure I'm right.
Then download attached file samfirm.
Here's it's original post, to show how to use, https://forum.xda-developers.com/galaxy-tab-s/general/tool-samfirm-samsung-firmware-t2988647
Use that program to download the stock firmware for your phone.
Use model number: SM-N910P
Use Region: XAS
Then use Odin to flash stock firmware. All should be good then!
Added Odin! Use this version!
Click to expand...
Click to collapse
First - THANK YOU all for the assistance.
Yesterday, none of the suggestions were working, but I kept at it. I was finally able to install the most current Stock tar that I could find. This phone had updated to the most current version available for the phone - it had Marshmallow 6.01. NOW, the red and yellow tamper errors appear to be gone from the Note4 splash screen - BUT, it boots to Sprint Activation so it won't fully load to OS. I read a post about removing the Sprint Hands Free Activation, but it gives two ways of doing so. 1 requires having a rooted phone (I am assuming it is not rooted now?) and the other uses ADN Connect, and I am not sure what that is.
I'm not really sure what to do from here? Any assistance appreciated. Can I start from step 1 of the original post to install SuperSU now?
aaron74 said:
I pm you also. Read it first, make sure I'm right.
Then download attached file samfirm.
Here's it's original post, to show how to use, https://forum.xda-developers.com/galaxy-tab-s/general/tool-samfirm-samsung-firmware-t2988647
Use that program to download the stock firmware for your phone.
Use model number: SM-N910P
Use Region: XAS
Then use Odin to flash stock firmware. All should be good then!
Added Odin! Use this version!
Click to expand...
Click to collapse
Well, the sun is about to come up - again - but I think I got it! This has been a learning experience to say the least. I wasn't really planning a crash course in Android, but thank you to all who responded. And to :Samep too!
I think I get it
So, after a little rest I have a Note 4 with the most current stock tar. When I left it, at sun up, I had a slightly older stock version and rooted through TWRP 3.0.2.0 and rooted with the latest version of SuperSU. I spent a couple of few hours continuing to read and figure out how I would get it updates. If I could ask just a couple more questions??
If I put the TWRP 3.0.2.0 will the tamper warning come back to the flash screen?
Can I put TWRP on without rooting with SuperSU?
If not TWRP - is there a way to do a full backup without it? I REALLY want to get a good backup of what it has now - a fresh install of the latest 6.01 - and nothing else.
Thank you again.
JadenEllis said:
So, after a little rest I have a Note 4 with the most current stock tar. When I left it, at sun up, I had a slightly older stock version and rooted through TWRP 3.0.2.0 and rooted with the latest version of SuperSU. I spent a couple of few hours continuing to read and figure out how I would get it updates. If I could ask just a couple more questions??
If I put the TWRP 3.0.2.0 will the tamper warning come back to the flash screen?
Can I put TWRP on without rooting with SuperSU?
If not TWRP - is there a way to do a full backup without it? I REALLY want to get a good backup of what it has now - a fresh install of the latest 6.01 - and nothing else.
Thank you again.
Click to expand...
Click to collapse
Sorry bud. I'm so busy. Haven't been online since i message you. Glad you got it.
Rookie messed up..
aaron74 said:
I pm you also. Read it first, make sure I'm right.
Then download attached file samfirm.
Here's it's original post, to show how to use, https://forum.xda-developers.com/galaxy-tab-s/general/tool-samfirm-samsung-firmware-t2988647
Use that program to download the stock firmware for your phone.
Use model number: SM-N910P
Use Region: XAS
Then use Odin to flash stock firmware. All should be good then!
Added Odin! Use this version!
Click to expand...
Click to collapse
Thanks in advance i appreciate your time
Hello. I have similar issue as described here on this thread. I purchased an unlocked note 4 to run on cricket/att was working fine. Except lte. I tried to root an add nougat an ive screwed up. Somehow ended up in hidden menu. And chabged something made me have no service so i reset didnt work i factory reset data reset switched from global to cdma to lte. An nothing phone says 3g when its in activate your phone menu but does not work. Also it now says im on sprint network in about phone. Please help. Thanks again in advance.
meBn360 said:
Thanks in advance i appreciate your time
Hello. I have similar issue as described here on this thread. I purchased an unlocked note 4 to run on cricket/att was working fine. Except lte. I tried to root an add nougat an ive screwed up. Somehow ended up in hidden menu. And chabged something made me have no service so i reset didnt work i factory reset data reset switched from global to cdma to lte. An nothing phone says 3g when its in activate your phone menu but does not work. Also it now says im on sprint network in about phone. Please help. Thanks again in advance.
Click to expand...
Click to collapse
Sorry I don't get on here much lately. Just seen your post.
Without knowing exactly what you did. I'd say you lost your unlock. If you had an unlocked sprint phone. And tried nougat. I believe i remember that upgrading to nougat was messing up people's EFS partition. And that's where the unlock happens. Did you make a backup?
I always tell everyone, the most important thing you can do is have a full working backup of every partition.
Hope that sheds some light

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