Zenfone 2 (ZE551ML) Random shut down - ZenFone 2 Q&A, Help & Troubleshooting

Hello Guys!
This week my Zenfone 2 started to have random shut downs, specially when runnig heavier apps. Inicially I could turn it back on, but now the phone shuts down even in the asus logo screen. It doesn't turn on in the safe mode, but it enters in the recovery mode. This happens at any batery level and when i put it on charge, it works normally. I was wondering if this is really a hardware problem or theres something i could do without sending the phone to some technical assistance. Thank you guys for any help

tcho93 said:
Hello Guys!
This week my Zenfone 2 started to have random shut downs, specially when runnig heavier apps. Inicially I could turn it back on, but now the phone shuts down even in the asus logo screen. It doesn't turn on in the safe mode, but it enters in the recovery mode. This happens at any batery level and when i put it on charge, it works normally. I was wondering if this is really a hardware problem or theres something i could do without sending the phone to some technical assistance. Thank you guys for any help
Click to expand...
Click to collapse
both may be the cause hardware or software or even malicious APP
first of all factory reset device if situation still the same try flashing raw firmware using commands method.
( do not use Asus flash tool for flashing raw it is highly unstable. there are chances that device may fail to reparation if that happens AFT exits the flashing and device bricks. in commands you can flash files even if repartioning command fails. hence very low chance of bricking.

sukhwant717 said:
both may be the cause hardware or software or even malicious APP
first of all factory reset device if situation still the same try flashing raw firmware using commands method.
( do not use Asus flash tool for flashing raw it is highly unstable. there are chances that device may fail to reparation if that happens AFT exits the flashing and device bricks. in commands you can flash files even if repartioning command fails. hence very low chance of bricking.
Click to expand...
Click to collapse
I have done a factory reset, but the problem persists. I'm gonna try to flash raw firmware - i've never done it by commands method, but i'll search some threads about how to do it . I'm hoping that solves my problem :fingers-crossed: . Thanks man!

tcho93 said:
I have done a factory reset, but the problem persists. I'm gonna try to flash raw firmware - i've never done it by commands method, but i'll search some threads about how to do it . I'm hoping that solves my problem :fingers-crossed: . Thanks man!
Click to expand...
Click to collapse
go to the following thread and see the section flash firmware without AFT.. keep in mind even if and command fails. flash all the command step by stem. do let me know which command failed for you! before you command fastboot reboot
---------- Post added at 04:07 PM ---------- Previous post was at 04:06 PM ----------
tcho93 said:
I have done a factory reset, but the problem persists. I'm gonna try to flash raw firmware - i've never done it by commands method, but i'll search some threads about how to do it . I'm hoping that solves my problem :fingers-crossed: . Thanks man!
Click to expand...
Click to collapse
go to the following thread and see the section flash firmware without AFT.. keep in mind even if and command fails. flash all the command step by stem. do let me know which command failed for you! before you command fastboot reboot
https://forum.xda-developers.com/zenfone2/help/thead-bricked-phone-updating-to-mm-tips-t3452785

sukhwant717 said:
go to the following thread and see the section flash firmware without AFT.. keep in mind even if and command fails. flash all the command step by stem. do let me know which command failed for you! before you command fastboot reboot
---------- Post added at 04:07 PM ---------- Previous post was at 04:06 PM ----------
go to the following thread and see the section flash firmware without AFT.. keep in mind even if and command fails. flash all the command step by stem. do let me know which command failed for you! before you command fastboot reboot
https://forum.xda-developers.com/zenfone2/help/thead-bricked-phone-updating-to-mm-tips-t3452785
Click to expand...
Click to collapse
This thread you linked seems very nice!
I'm gonna try it out without AFT asap. If any command fails or if it solves the shut down problem I'll let you know
Thanks again

Related

[Q&A] [RECOVERY]ClockworkMod Recovery v6.0.4.7

Q&A for [RECOVERY]ClockworkMod Recovery v6.0.4.7
Some developers prefer that questions remain separate from their main development thread to help keep things organized. Placing your question within this thread will increase its chances of being answered by a member of the community or by the developer. Thanks for understanding and for helping to keep XDA neat and tidy! :smile:
same here
mbwambo said:
heloo ,,,,,, i have a problem with my htc desire816 dual sim, after installng custom recovery fail to work and my phone wrote tampered above unlocked line and fail to show custom recovery help plz.............
Click to expand...
Click to collapse
Hello Bro,
Here i 've the same issue and awaiting for solution. Do you have any update ?
I'll share if i found anything.
you can have some idea on below link and ": ADVANCED BOOT PROBLEMS"
http://forum.xda-developers.com/showthread.php?t=1275632
But, i haven't tried...it's quiet fear about to have try (becuase they mentioned it's a worst situation and the link is not exactly for Desire 816 model).
Thanks in Advance, SR
Sivasr said:
Hello Bro,
Here i 've the same issue and awaiting for solution. Do you have any update ?
I'll share if i found anything.
you can have some idea on below link and ": ADVANCED BOOT PROBLEMS"
http://forum.xda-developers.com/showthread.php?t=1275632
But, i haven't tried...it's quiet fear about to have try (becuase they mentioned it's a worst situation and the link is not exactly for Desire 816 model).
Thanks in Advance, SR
Click to expand...
Click to collapse
hey bro
now i solve the problem to my own ........................what about you you still have the same issue
how ?
how did u solve this problem ?
mbwambo said:
hey bro
now i solve the problem to my own ........................what about you you still have the same issue
Click to expand...
Click to collapse
Really!!!!!!!!.....It's nice to know you geeting out from hectic. Would you plz explain step by step process...it would help many guys to get relieve from the issue...
Eagerly waiting for your response.. plz help us
---------- Post added at 02:41 AM ---------- Previous post was at 02:02 AM ----------
mbwambo said:
hey bro
now i solve the problem to my own ........................what about you you still have the same issue
Click to expand...
Click to collapse
Yes brother, i have still same issue
Did you all try to use the .exe or did you use the fastboot command to flash this? If this does not work for you go to the CM thread, download that recovery file and use the same fastboot command in this thread. When you download the CM clockworkmod rename it to what the command says so it should be recovery_en.img
Sent from my 710C using XDA Free mobile app
I solved the problem by flashing via command not use exe thing........
So just use recovery.img ...hope will work ......
---------- Post added at 09:59 PM ---------- Previous post was at 09:41 PM ----------
But bad enough now i have other problem after flashing recovery.img .....my phone write ...TAMPERED......above unlocked...line..
Then doesnt show bettery sign....while am charging and my phone is off...also write some words in red colour that no permission to write this and so on those comes while my phone is charching or during restarting ...and going into recovery mode...
Anyone can help me...?????
mbwambo said:
I solved the problem by flashing via command not use exe thing........
So just use recovery.img ...hope will work ......
---------- Post added at 09:59 PM ---------- Previous post was at 09:41 PM ----------
But bad enough now i have other problem after flashing recovery.img .....my phone write ...TAMPERED......above unlocked...line..
Then doesnt show bettery sign....while am charging and my phone is off...also write some words in red colour that no permission to write this and so on those comes while my phone is charching or during restarting ...and going into recovery mode...
Anyone can help me...?????
Click to expand...
Click to collapse
Everyone experiencing the no recovery or the exclamation mark on the recovery screen its because you tried to run the .exe or flash the recovery with a fastboot command WHILE IN HBOOT MODE. You need to be in fastboot to do this and your device bootloader has to be unlocked before you try anything root wise.
Mine does the same thing. When it enters recovery just hit reboot device and let it start up. It charges in 2-3 hours on or off as long as the screen isn't active.
Also, ANY device that you unlock the bootloader for will say Tampered. Its HTC's way of knowing if you unlocked the device, but that doesn't mean you can't return it. It is done through HTC though and you are allowed to relock it to return it.
If your device power button stops working HTC will take it back regardless of bootloader status as that's a hardware problem. If your phone is not charging properly that isn't a bootloader problem that is the software of Android and is valid for a claim.
If you try to flash an entirely different bootloader then they'll reject your device because you went further then to just "Tamper".
If it voided warranty to unlock the bootloader there would be no root apps on the Playstore allowed.
Sent from my 710C using XDA Free mobile app
@jaysoblitzed
Does yours shows those words in read colour that you dont have permission and so on...????
mbwambo said:
@jaysoblitzed
Does yours shows those words in read colour that you dont have permission and so on...????
Click to expand...
Click to collapse
Yes it does say the exact same thing but the message actually states:
This build is for development purposes only.
Do not distribute outside of HTC without HTC's permission.
Failure to comply may lead to legal action.
No worries though, this message is automatically put there by HTC after unlocking the bootloader. :laugh:
@jaysobitzed
Yes.....that is the message i was talking about.......but to my side its coming even in charging mode while my phone iz off.......then directly goes into CWM mode...How about yours ??
mbwambo said:
@jaysobitzed
Yes.....that is the message i was talking about.......but to my side its coming even in charging mode while my phone iz off.......then directly goes into CWM mode...How about yours ??
Click to expand...
Click to collapse
@mbwambo Yep, mine does the same thing :good: :good:
---------- Post added at 08:41 AM ---------- Previous post was at 08:36 AM ----------
[NEW UPDATE]:
IF YOU RECEIVE AN EXCLAMATION MARK ON THE RECOVERY SCREEN AFTER RUNNING THE .EXE THEN IT IS BECAUSE YOU NEED TO FLASH AN OLDER CLOCKWORKMOD FIRST!
POWER OFF YOUR DEVICE BY HOLDING VOLUME UP + POWER BUTTON FOR 15 SECONDS IF YOUR STUCK AND THEN POWER ON BY HOLDING VOLUME DOWN+POWER BUTTON AND YOU'LL GO BACK INTO THE BOOTLOADER.
ONCE YOUR DEVICE IS SET IN FASTBOOT USB MODE DOWNLOAD THIS FILE BELOW:
https://s.basketbuild.com/dl/devs?dl=Grarak/recovery.img
NOW SAVE THAT FILE WHERE THE ADB FOLDER / PLATFORM-TOOLS IS THAT YOU INSTALLED AT THE BEGINNING OF THE VIDEO IN (Local Disk C:/adb)
ONCE THAT'S COMPLETE GO INTO THAT FOLDER AND RIGHT-CLICK IN ANY WHITE AREA OF THE FOLDER AND PRESS "RUN COMMAND LINE HERE" & RUN THE FOLLOWING COMMAND:
fastboot flash recovery recovery.img
REBOOT TO RECOVERY AND CONFIRM!
NOW YOU CAN RUN THE .EXE IN FASTBOOT USB MODE AGAIN OR FLASH THE RECOVERY HERE FOR THE LATEST VERSION!
Done!
mbwambo said:
I solved the problem by flashing via command not use exe thing........
So just use recovery.img ...hope will work ......
---------- Post added at 09:59 PM ---------- Previous post was at 09:41 PM ----------
But bad enough now i have other problem after flashing recovery.img .....my phone write ...TAMPERED......above unlocked...line..
Then doesnt show bettery sign....while am charging and my phone is off...also write some words in red colour that no permission to write this and so on those comes while my phone is charching or during restarting ...and going into recovery mode...
Anyone can help me...?????
Click to expand...
Click to collapse
Hi mbwambo, I'm not sre aboput problem you face that "Bettery sign missing and power of ur phone "..but as you told, (it's n going to Recovery mode Or Hboot) You can able the fast boot option under settings > Power . then sytem will go automaticall into normal start up instead of going into recovery or Hboot mode. i had the same problem what you have. after checked in the fast boot it's simply restarts as usual in charging or not charging status. hope this would help ur restarting issue.
I've the same tampered, but still not enter into recovery mode....u r lucky at this case...now you root ur mobile
Thnx, SR
Sivasr said:
Hi mbwambo, I'm not sre aboput problem you face that "Bettery sign missing and power of ur phone "..but as you told, (it's n going to Recovery mode Or Hboot) You can disable the fast boot option under settings > Power . then sytem will go automaticall into normal start up instead of going into recovery or Hboot mode. i had the same problem what you have. after checked in the fast boot it's simply restarts as usual in charging or not charging status. hope this would help ur restarting issue.
I've the same tampered, but still not enter into recovery mode....u r lucky at this case...now you root ur mobile
Thnx, SR
Click to expand...
Click to collapse
Thanks Sivasr!
@mbwambo:
By going into your settings and checking fastboot it will stop the device from booting into recovery if put to charge when powered off. This will show the battery icon and no red text will appear.
@Sivasr:
Try the method I just posted it will work to get into the recovery. I have had some people ask me about that same issue and that solution has worked for them. Also, make sure to uncheck fastboot in Power - Settings!
13330
jaysoblitzed said:
Thanks Sivasr!
@mbwambo:
By going into your settings and checking fastboot it will stop the device from booting into recovery if put to charge when powered off. This will show the battery icon and no red text will appear.
@Sivasr:
Try the method I just posted it will work to get into the recovery. I have had some people ask me about that same issue and that solution has worked for them. Also, make sure to uncheck fastboot in Power - Settings!
Click to expand...
Click to collapse
thanks again.....but too sad, i had relocked my phone after all tries are done. this evening i tried again to unlock it's not unlocking my phone only sticks with "Unlock Bootloader? " screen and it's says entering Rocovery... very long time. I don't think i can do unlock my phone again. i know iwe could not flash the recovery.img without unlock booloader....:crying::crying::crying::crying::crying::crying:
Sivasr said:
thanks again.....but too sad, i had relocked my phone after all tries are done. this evening i tried again to unlock it's not unlocking my phone only sticks with "Unlock Bootloader? " screen and it's says entering Rocovery... very long time. I don't think i can do unlock my phone again. i know iwe could not flash the recovery.img without unlock booloader....:crying::crying::crying::crying::crying::crying:
Click to expand...
Click to collapse
@Sivasr
To unlock it again just use the same unlock.bin file you got in the email. Then use the recovery.img file I listed or go to the CM11 thread and download the recovery from there and use that one.
After you flash that old version you can go into it from the bootloader. Just go to advanced in the recovery, reboot to bootloader, and flash the new recovery with the .exe or with the recovery file from the CWM thread.
Done
You can't flash the recovery if it's still locked you are correct. If it seems frozen use the volume keys to navigate and power button to select.
Sent from my 710C using XDA Free mobile app
bricked phone
hi all
My htc desire 816 dual sim got hard bricked after flashing rom
Please help
:crying:
abdealli dalal said:
hi all
My htc desire 816 dual sim got hard bricked after flashing rom
Please help
:crying:
Click to expand...
Click to collapse
Hard bricked? There is no help for you.
CWM auto boot
Hi there.
Can anybody explain me, why my 816w (CWM v6.04.7) when I put it on charger after total battery discharge, turns on automatically and boots in recovery
Thank you in advance!
FoxyDrew said:
Hard bricked? There is no help for you.
Click to expand...
Click to collapse
What ROM did you flash? Does your device still turn on? Can you access the bootloader and/or recovery?
Sent from my 710C using XDA Free mobile app
---------- Post added at 08:14 PM ---------- Previous post was at 08:12 PM ----------
bunkker said:
Hi there.
Can anybody explain me, why my 816w (CWM v6.04.7) when I put it on charger after total battery discharge, turns on automatically and boots in recovery
Thank you in advance!
Click to expand...
Click to collapse
This is a glitch with the old CWM recovery. If you use the one from the CM12 thread; 6.0.5.1 CWM then you will be able to avoid this issue. Only thing is instead of it booting into recovery it won't boot unless you remove it from the power source. Lol so you win some you lose some.
Sent from my 710C using XDA Free mobile app

Tried everything but....

Hello guys,
I would like to ask for help as I�m really desperate and tired of trying to get my phone back to normal state.
This is the case.
I can access fastboot mode, I can access recovery (TWRP or CM), I can install roms from recovery, I can sideload from adb, I�ve formatted userdata, system, cache with fastboot commands etc etc etc... but every single rom that I install never gets to the welcome screen. Every single one keeps rebooting, freezing sometimes or just simply powering off my device.
I�m really out of ideas, I�ve also re-locked the bootloader then unlocked it again, force de-encryption because sometimes it gives me the message encryption unsucesfull.
Any input would be deeply appreciated.
EDIT: MANAGED TO SOLVED IT. ON TWRP, UNDER WIPE, SELECT DATA AND SYSTEM AND PRESS REPAIR FILESYSTEM!
This thread can be closed please.
Try the unbrick method see if that helps method 2
I´m willing to pay $20 whoever can get me out of this mess through skype, Im so done with this, been scratching my head all day long.
TheLoverMan said:
Try the unbrick method see if that helps method 2
Click to expand...
Click to collapse
Im on the fence about going that way considering my phone can access fastboot recovery etc... could get it worse if I do things to a phone that its not bricked
Hey. What's your Skype? I'll try to help you.
---------- Post added at 02:29 AM ---------- Previous post was at 02:27 AM ----------
You should try flashing twrp again, make sure you have the proper firmware, and on ext4.

TWRP 3.1.1-0

TWRP for U Play
WARNING: SOME USERS ARE EXPERIENCING BOOTLOOP AFTER OTA UPDATING WITH TWRP.
DO NOT FLASH THIS RECOVERY INSTEAD USE FOR TEMPORARY BOOT IF YOU WANT OTA UPDATE
For direct booting without installation use
"fastboot boot twrp-3.1.1-0-alpine.img" in the bootloader menu (white screen )
If you want permanent installation follow these steps
NOTE: Please Check the partition table for your model and flash recovery to that block,
using wrong block can brick your device
use this command in terminal emulator or adb to check partition table
Code:
cat proc/emmc
for me its mmcblk0p39
Boot twrp from bootloader
Code:
fastboot boot twrp-3.1.1-0-alpine.img
now that your booted into twrp open adb and use these commands
Push Recovery Image to phone
Code:
adb push twrp-3.1.1-0-alpine.img /data/local/tmp
Set permission for recovery image
Code:
adb shell chmod 777 /data/local/tmp/twrp-3.1.1-0-alpine.img
Backup Current Recovery Image (in case you want to go back or failed)
Code:
adb shell dd if=/dev/block/mmcblk0p39 of=/sdcard/backup.img
Copy recovery to block
Code:
adb shell dd if=/data/local/tmp/twrp-3.1.1-0-alpine.img of=/dev/block/mmcblk0p39
Download
Source
Github
Can someone of devs create roms for our htc u play??
dranzer006 said:
TWRP for U Play
Click to expand...
Click to collapse
Has this been tested? I tried another twrp recovery and it's left my phone in a bootloop after trying to do a system update
Dutty106 said:
Has this been tested? I tried another twrp recovery and it's left my phone in a bootloop after trying to do a system update
Click to expand...
Click to collapse
yes i have used it however you need to have s off to install it. Else you can just boot it temporary ( fastboot boot )
OTA updates might crash the system
dranzer006 said:
yes i have used it however you need to have s off to install it. Else you can just boot it temporary ( fastboot boot )
OTA updates might crash the system
Click to expand...
Click to collapse
Thanks for that, how do you recover after OTA crashes the system? I wish I'd known, I'm trying to see if I leave it off for about 72 hours if it will switch back on as advised in another forum. How do you get S-OFF on HTC U Play? I've only managed to unlock bootloader
Dutty106 said:
Thanks for that, how do you recover after OTA crashes the system? I wish I'd known, I'm trying to see if I leave it off for about 72 hours if it will switch back on as advised in another forum. How do you get S-OFF on HTC U Play? I've only managed to unlock bootloader
Click to expand...
Click to collapse
try connecting the phone to pc and see if adb/fastboot reboot commands work Also try holding power key for 10-15secs.
you will have to flash stock rom zip back to get OTAs
For now there isn't any s off available
htc u play
installing twrp on installing twrp then black scren and vibrates around.can you help me please thanx
dranzer006 said:
try connecting the phone to pc and see if adb/fastboot reboot commands work Also try holding power key for 10-15secs.
you will have to flash stock rom zip back to get OTAs
For now there isn't any s off available
Click to expand...
Click to collapse
I've tried all of that I'm afraid as soon as it gets a bit of power the cycle happens and the PC doesn't have time to recognize the device before it reboots, it doesn't respond to the power key or any combination of key pressing, just keeps on in the boot loop. From what I've learned I'm assuming the problem is that 52MB TWRP image, it doesn't work on this phone, the update will be trying to boot the phone into recovery but because the recovery doesn't work it creates a bootloop..so far it's been 48hrs, will try switch it back on on monday as suggested here https://forum.xda-developers.com/an...g-failures-t3596427/post74189767#post74189767 . In the meantime we need to spread the word and shame whoever uploaded that TWRP image, evil!!!
---------- Post added at 03:41 PM ---------- Previous post was at 03:40 PM ----------
martinsimir said:
installing twrp on installing twrp then black scren and vibrates around.can you help me please thanx
Click to expand...
Click to collapse
You're another victim of this TWRP image, sorry mate. Check this out..https://forum.xda-developers.com/an...g-failures-t3596427/post74189767#post74189767
Dutty106 said:
I've tried all of that I'm afraid as soon as it gets a bit of power the cycle happens and the PC doesn't have time to recognize the device before it reboots, it doesn't respond to the power key or any combination of key pressing, just keeps on in the boot loop. From what I've learned I'm assuming the problem is that 52MB TWRP image, it doesn't work on this phone, the update will be trying to boot the phone into recovery but because the recovery doesn't work it creates a bootloop..so far it's been 48hrs, will try switch it back on on monday as suggested here https://forum.xda-developers.com/an...g-failures-t3596427/post74189767#post74189767 . In the meantime we need to spread the word and shame whoever uploaded that TWRP image, evil!!!
---------- Post added at 03:41 PM ---------- Previous post was at 03:40 PM ----------
You're another victim of this TWRP image, sorry mate. Check this out..https://forum.xda-developers.com/an...g-failures-t3596427/post74189767#post74189767
Click to expand...
Click to collapse
52mb ???? the image i have posted is around 14mb only.
if your able to restart the device then press the volume down key while booting (you will feel the vibration )
Brick htc u play
I know what i did. I just wanted to know what happened to the phone.thank you for your help, even if it's going to happen, so there's nothing going on, on Monday comes a new htc at play.people are learning mistakes.
---------- Post added at 07:11 PM ---------- Previous post was at 06:27 PM ----------
dranzer006 said:
52mb ???? the image i have posted is around 14mb only.
if your able to restart the device then press the volume down key while booting (you will feel the vibration )
Click to expand...
Click to collapse
black screen and vibrating all the time .can not even connect to the PC
martinsimir said:
I know what i did. I just wanted to know what happened to the phone.thank you for your help, even if it's going to happen, so there's nothing going on, on Monday comes a new htc at play.people are learning mistakes.
---------- Post added at 07:11 PM ---------- Previous post was at 06:27 PM ----------
black screen and vibrating all the time .can not even connect to the PC
Click to expand...
Click to collapse
I won't recommend you this but you can try pulling off the back panel and removing the battery cable (its the black one)
https://www.youtube.com/watch?v=KcNNGpsn7JY
dranzer006 said:
52mb ???? the image i have posted is around 14mb only.
if your able to restart the device then press the volume down key while booting (you will feel the vibration )
Click to expand...
Click to collapse
i feel vibration but black screnn
---------- Post added at 09:50 PM ---------- Previous post was at 09:46 PM ----------
dranzer006 said:
I won't recommend you this but you can try pulling off the back panel and removing the battery cable (its the black one)
https://www.youtube.com/watch?v=KcNNGpsn7JY
Click to expand...
Click to collapse
thanx mate on Monday I will see a new htc at play.but am try this
I dismantled it, but it does not help the same problem again black screen and vibrating .I put it in the garbage can
dranzer006 said:
52mb ???? the image i have posted is around 14mb only.
if your able to restart the device then press the volume down key while booting (you will feel the vibration )
Click to expand...
Click to collapse
Hi, I'm refering to this one "twrp-3.0.3-1_UNOFFICIAL-U Play.img" Not yours.. I flashed twrp-3.0.3-1_UNOFFICIAL-U Play.img and I'm now stuck and panicking, I hope I can have me phone back again .. The device tries to reboot itself into recovery repeatedly after you try a system update, no combination of button pressing etc works, the PC doesn't even have time to pick up the phone..Like I've said in previous posts, I'm trying to see if I leave it off for some days and then recharge and try to switch it back on if it will work..So far that's the only solution I've seen from anyone.. I hope this clears up my problem and suggestions..
Dutty106 said:
Hi, I'm refering to this one "twrp-3.0.3-1_UNOFFICIAL-U Play.img" Not yours.. I flashed twrp-3.0.3-1_UNOFFICIAL-U Play.img and I'm now stuck and panicking, I hope I can have me phone back again .. The device tries to reboot itself into recovery repeatedly after you try a system update, no combination of button pressing etc works, the PC doesn't even have time to pick up the phone..Like I've said in previous posts, I'm trying to see if I leave it off for some days and then recharge and try to switch it back on if it will work..So far that's the only solution I've seen from anyone.. I hope this clears up my problem and suggestions..
Click to expand...
Click to collapse
i am not sure what problem your having but if you try to press the volume up or down key while booting up you will boot into download mode. or else try pressing volume up and down both while the phone starts
Is there a possibility that comes out a working version.?
Dutty106 said:
Hi, I'm refering to this one "twrp-3.0.3-1_UNOFFICIAL-U Play.img" Not yours.. I flashed twrp-3.0.3-1_UNOFFICIAL-U Play.img and I'm now stuck and panicking, I hope I can have me phone back again .. The device tries to reboot itself into recovery repeatedly after you try a system update, no combination of button pressing etc works, the PC doesn't even have time to pick up the phone..Like I've said in previous posts, I'm trying to see if I leave it off for some days and then recharge and try to switch it back on if it will work..So far that's the only solution I've seen from anyone.. I hope this clears up my problem and suggestions..
Click to expand...
Click to collapse
Hi, did you have any luck? I'm stuck in the same boot loop.. I even took off the case and removed the black battery cable over night but still same boot loop, did running down battery help?
Hi, don't dismantle it or any of that other stuff suggested above, let it bootloop til the battery is flat, leave it, do not charge it or do anything to it for 11+ days, then charge it and it will switch back on, no problem, you'll have your phone back.
Ok thanks, it's been about 5 days off so far from dying from the boot loop, I'll give it another 10 days before charging it and see how it goes..
Thanks again for your response..
online4yourmind said:
Ok thanks, it's been about 5 days off so far from dying from the boot loop, I'll give it another 10 days before charging it and see how it goes..
Thanks again for your response..
Click to expand...
Click to collapse
No problem :good: it will definitely work

L24 completely bricked. Only goes to erecovery. What are the options?

Geez i wish haahwhahai would have a working erecovery. This is maddening.
I've been there before. I was able to use the method involving connecting / disconnecting the usb to get into fastboot, adb the recoveries, and reboot, being immediately prompted to factory restore. I don't know if that's helpful at all.
johncro13 said:
I've been there before. I was able to use the method involving connecting / disconnecting the usb to get into fastboot, adb the recoveries, and reboot, being immediately prompted to factory restore. I don't know if that's helpful at all.
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Do you have a link to this method of restoring kind sir?
Thanks!
If possible, turn the phone completely off.
Plug the USB cable into the phone
Hold vol down
Hold power and IMMEDIATELY plug the other end of the USB cable into the PC.
This should get you into fastboot. From here, you should be able to use ADB.
Here's the thread that helped me most.
johncro13 said:
If possible, turn the phone completely off.
Plug the USB cable into the phone
Hold vol down
Hold power and IMMEDIATELY plug the other end of the USB cable into the PC.
This should get you into fastboot. From here, you should be able to use ADB.
Here's the thread that helped me most.
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Click to collapse
What should i use after i'm in fastboot? I've downloaded the latest full firmware that's out there, but it seems to be corrupt.
lowspeed said:
What should i use after i'm in fastboot? I've downloaded the latest full firmware that's out there, but it seems to be corrupt.
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Is your bootloader unlocked?
smokinjoe2122 said:
Is your bootloader unlocked?
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Relocked
lowspeed said:
Relocked
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I'm not sure how much you can do if the device is locked...A guess a few questions (In my tech support voice):
1.) How did it get to that point?
2.) Can you re-open the bootloader, and if you can, are you opposed to it?
3.) What was the last firmware you installed on it?
smokinjoe2122 said:
I'm not sure how much you can do if the device is locked...A guess a few questions (In my tech support voice):
1.) How did it get to that point?
2.) Can you re-open the bootloader, and if you can, are you opposed to it?
3.) What was the last firmware you installed on it?
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Click to collapse
1) I don't recall.
2) I could probably unlock it again. i'll give it a try.
3) it had some weird restore that i used, but that rom didn't have any update option.
I must sound retarded....
lowspeed said:
1) I don't recall.
2) I could probably unlock it again. i'll give it a try.
3) it had some weird restore that i used, but that rom didn't have any update option.
I must sound retarded....
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Click to collapse
Well most of the time, if it's a software issue, it's fixable. I don't know as much about this phone as I'd like, but I do know there's update packages out there you can use to your benefit if you can get the bootloader unlocked. I believe the Update.APP can even be unzipped or decompiled to get the main imgs from it, such as boot, recovery, and system.
im gonna go ahead and throw this out there. i just returned from the hardest brick i have ever done. i managed to make it so the phone wouldnt boot it would bootloop twice and go to erecovery and fail to restore. then i tried flashing the stock img's extracted from the update.app inside twrp and that made it worse. the screen went completely black and wouldnt do ****, the computer recognized it in bootloader mode but i couldnt flash a single thing as it would say i didnt have permission to or something like that(acting as if the bootloader was locked even though it was unlocked, or locked frp) i was about to give up and put my sim card back in my nexus as no matter what i did i couldnt get the screen to even turn on.
Well i found a post on the mate 9 sub-forum about someone who did the same thing and fixed it with dc-phoenix but costed him 18$, i decided 18 was worth it if it meant i had a working phone. and sure enough 5 minutes after paying and clicking flash update.app in the software it was up and running. now i have no idea how dc-phoenix can flash images when adb couldnt...but it works. if your out of options i would 100% say try it as 18$ is much better than a new phone.
---------- Post added at 07:55 PM ---------- Previous post was at 07:54 PM ----------
something i did notice as the software did the commands to flash each image i noticed it started its commands with some kind of backdoor command. so maybe they know a backdoor to bypass a locked bootloader/frp
darkmage1991 said:
im gonna go ahead and throw this out there. i just returned from the hardest brick i have ever done. i managed to make it so the phone wouldnt boot it would bootloop twice and go to erecovery and fail to restore. then i tried flashing the stock img's extracted from the update.app inside twrp and that made it worse. the screen went completely black and wouldnt do ****, the computer recognized it in bootloader mode but i couldnt flash a single thing as it would say i didnt have permission to or something like that(acting as if the bootloader was locked even though it was unlocked, or locked frp) i was about to give up and put my sim card back in my nexus as no matter what i did i couldnt get the screen to even turn on.
Well i found a post on the mate 9 sub-forum about someone who did the same thing and fixed it with dc-phoenix but costed him 18$, i decided 18 was worth it if it meant i had a working phone. and sure enough 5 minutes after paying and clicking flash update.app in the software it was up and running. now i have no idea how dc-phoenix can flash images when adb couldnt...but it works. if your out of options i would 100% say try it as 18$ is much better than a new phone.
---------- Post added at 07:55 PM ---------- Previous post was at 07:54 PM ----------
something i did notice as the software did the commands to flash each image i noticed it started its commands with some kind of backdoor command. so maybe they know a backdoor to bypass a locked bootloader/frp
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Click to collapse
Which files did you flash in DC Phoenix?
Thanks for posting this!
JDBarlow said:
Which files did you flash in DC Phoenix?
Thanks for posting this!
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downloaded the latest update on firmware finder for my device(l24) and used winrar to pull the update.app from the zip. then you select that in dc phoenix to do the restore/flash

How to access EDL mode on g7 play?

How do you access EDL mode on this device? Fastboot oem blankflash does not work. It only returns a denied message. If your wondering why I need access to this mode it's so I can fix my baseband. I read somewhere here on xda that doing so may help me get the original baseband back.
Also require access to EDL mode, but can't find a way.
I have the same question...
Deep flash cables don't seem to work, although I just learned that I need to check the "ports" section of Windows device manager and not simply expect it to pop up like a new device normally would.
My G7 Play isn't bricked.
Not rooted, and no TWRP installed either.
I need to figure out a way to make a full disk image without destroying the data already present.
The options theoretically possible seem to be:
1. Root via exploit - I'm currently exploring the viability of privilege escalation from Ubuntu installed in Termux
2. Unlock the bootloader without formatting anything - Guides do exist for other phones, but I only get one chance to get this avenue right.
3. Enter EDL mode and backup the entire disk using Qualcomm's own software. - The easiest way (on paper), but the method to put this phone in EDL mode continues to elude me.
I'm aware of the typical three ways to get a Qualcomm device in EDL mode without bricking it...
Deep flash cable - doesn't seem to work, but I'll try again with freshly aquired knowledge.
ADB/fastboot command - I've tried all of them native to my device, and a few that were added from guides about other devices
JTAG "pins" - much more like pads than pins...
Can't find diddly about 'em.
Don't know if they exist on a G7 Play, or which two to short to each other if they are even there.
Anyone have a potential solution that i may have overlooked?
Not sure if this is what you need or not but here's s link for a PDF file that's chock fill of nerd stuff (schematics/pinouts/etc) regarding the g7 play (-4 variant, I think)
The term JTAG hits like 13 times so it might hey you in the right direction at least.
[Google drive]/file/d/15aZddF1RALQyjJ9hUI4nTYLewYSa9ERY/view?usp=drivesdk
(I've been a member forever but this is my first post. Not sure if I can post links or not so just replace the above with drive.goog...etc...)
If you have any problems with the link PM me and we'll sort it out.
Good luck.
travis.mcgaw said:
Not sure if this is what you need or not but here's s link for a PDF file that's chock fill of nerd stuff (schematics/pinouts/etc) regarding the g7 play (-4 variant, I think)
The term JTAG hits like 13 times so it might hey you in the right direction at least.
[Google drive]/file/d/15aZddF1RALQyjJ9hUI4nTYLewYSa9ERY/view?usp=drivesdk
(I've been a member forever but this is my first post. Not sure if I can post links or not so just replace the above with drive.goog...etc...)
If you have any problems with the link PM me and we'll sort it out.
Good luck.
Click to expand...
Click to collapse
You need 10 posts to share links
Clickable link
https://drive.google.com/file/d/15aZddF1RALQyjJ9hUI4nTYLewYSa9ERY/view
Sent from my ali using XDA Labs
How to over think the simple things?
Thanks for the input gentlemen,
I'll hang on to the literature for future reference.
Turns out that I was wayyyyyyyy over thinking it.
Motorola's adb and fastboot commands (particularly on Qualcomm socs) is highly contextual.
When the documentation said 'adb reboot edl' that's what it meant.
Not from the booted os though.....
From recovery (SMH).
Simple as that for anyone else who's trying to take a full disk image without unlocking their bootloader
I think I'll still pursue a root exploit via termux though.
It could help a lot of folks out who don't have a solid root solution (Samsung users).
I'm too close to just forget about it anyway.
Seems to be working out like the old adb temp root, but with the possibility of automating the process into something less cumbersome.
Select slot_b from TWRP, then reboot into fastboot. You'll brick and go into EDL. I just did it last night on accident.
ok so i have the xt1952-t variant i have no stock recovery ive flashed in fastboot stock android 10 rom (XT1952-T_CHANNEL_RV_9.0_PCYS29.148-154-8_cid21_subsidy-TMO_SPR_RSU_QCOM_regulatory-DEFAULT_CFC.xml) everything flashed fine but it wont boot it says no baseband and ro.full build is blank. everytime it says unable to read non-hlos and kicks me back to fastboot. also bootloader is locked still i have my unique key but without being able to boot to os i cant toggle oem unlock..... this has been so frustrating. I believe i need to blank flash the device but cant get to edl.... can somebody tell my noob @$$ how to fix this thing? its my friends device i think he issued an erase all command. ive tried oem config fsg-id tmo and oem config carrier tmo both say ok but nothing fixes it.....please sos. Thanks in advance.
EDIT* Got it to boot to stock recovery after all thanks
---------- Post added at 09:36 AM ---------- Previous post was at 09:12 AM ----------
when you say "adb reboot edl" from recovery do you mean adb sideload? didnt work for me help please?
chrisdsj said:
ok so i have the xt1952-t variant i have no stock recovery ive flashed in fastboot stock android 10 rom (XT1952-T_CHANNEL_RV_9.0_PCYS29.148-154-8_cid21_subsidy-TMO_SPR_RSU_QCOM_regulatory-DEFAULT_CFC.xml) everything flashed fine but it wont boot it says no baseband and ro.full build is blank. everytime it says unable to read non-hlos and kicks me back to fastboot. also bootloader is locked still i have my unique key but without being able to boot to os i cant toggle oem unlock..... this has been so frustrating. I believe i need to blank flash the device but cant get to edl.... can somebody tell my noob @$$ how to fix this thing? its my friends device i think he issued an erase all command. ive tried oem config fsg-id tmo and oem config carrier tmo both say ok but nothing fixes it.....please sos. Thanks in advance.
EDIT* Got it to boot to stock recovery after all thanks
---------- Post added at 09:36 AM ---------- Previous post was at 09:12 AM ----------
when you say "adb reboot edl" from recovery do you mean adb sideload? didnt work for me help please?
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How did you get??
dmferrer89 said:
How did you get??
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I honestly dont remember bro. ive moved a few times and i dont have that phone anymore, i did successfully fix it though. im working on xt2131-1 now.
LeeSylva said:
How to over think the simple things?
Thanks for the input gentlemen,
I'll hang on to the literature for future reference.
Turns out that I was wayyyyyyyy over thinking it.
Motorola's adb and fastboot commands (particularly on Qualcomm socs) is highly contextual.
When the documentation said 'adb reboot edl' that's what it meant.
Not from the booted os though.....
From recovery (SMH).
Simple as that for anyone else who's trying to take a full disk image without unlocking their bootloader
I think I'll still pursue a root exploit via termux though.
It could help a lot of folks out who don't have a solid root solution (Samsung users).
I'm too close to just forget about it anyway.
Seems to be working out like the old adb temp root, but with the possibility of automating the process into something less cumbersome.
Click to expand...
Click to collapse
You can't reboot to EDL from recovery using the phones interface nor ADB if in sideload mode etc. This just isn't possible.
There are a lot of custom made ADB versions out there other than the stock platform tools. These other ones contain special commands for various brands that support them. I do know these will work but unfortunately only testpoints, bricking, or like smoeone said possibly changing configuration of boot are the only ways to get into EDL I can think of.
I never could get motorolas into EDL switching between slots and such with TWRP.
Spaceminer said:
Select slot_b from TWRP, then reboot into fastboot. You'll brick and go into EDL. I just did it last night on accident.
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Click to collapse
Seriously? That's odd. What build? I could never achieve this (didn't try intentionaly either) . Every time I would do as you explain for testing purposes my phone would simply reboot to TWRP or back to slot a. This is with majority of motorolas i have with slots and with no configuration changed by me.
fastboot oem blankflash

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